WLIC - UX103 : UX Strategy (Fall 2026)

📍 Job Overview

Job Title: WLIC - UX103 : UX Strategy (Fall 2026)

Company: Wilfrid Laurier University

Location: Waterloo, Ontario, Canada

Job Type: Contract, Temporary, Part-Time

Category: Higher Education Instruction / UX Design

Date Posted: June 03, 2026

Experience Level: 2-5 Years Experience

🚀 Role Summary

• This role involves delivering a User Experience (UX) Strategy course, focusing on integrating user research and prototype assessment into the design process for diverse products and services.

• Instructors will utilize a HyFlex delivery model, requiring simultaneous engagement with both in-person and remote learners via synchronous instruction, likely leveraging platforms like Zoom.

• Key responsibilities include conveying user-centered design solutions through storytelling, sketching, and iterative prototyping, while managing a class size of 20-35 students.

• The position requires a strong understanding of academic integrity principles and effective student assessment strategies within a blended learning environment.

📝 Enhancement Note: This role is an academic teaching position within a university college setting, specifically Wilfrid Laurier International College (WLIC), which focuses on pathway programs for international students. The "UX Strategy" course implies a strong emphasis on strategic thinking in design, research methodologies, and the practical application of UX principles to solve real-world problems. The HyFlex delivery model is a critical component, demanding proficiency in simultaneous in-person and remote instruction.

📈 Primary Responsibilities

• Deliver comprehensive instruction on UX Strategy, covering principles, user research methodologies, and prototyping techniques.

• Execute HyFlex course delivery, ensuring engaging and interactive synchronous sessions for both physical and remote participants using technology-enabled classrooms and platforms like Zoom.

• Develop and implement course content, assignments, and assessments that align with UX Strategy objectives and facilitate student learning in a multidisciplinary context.

• Facilitate student understanding of user-centered design by guiding them through storytelling, sketching, and iterative prototyping exercises for real-world design challenges.

• Provide timely, constructive, and actionable feedback on student work, fostering a collaborative online learning community and supporting academic integrity.

• Manage administrative aspects of the course, including responding to student inquiries and referring them to appropriate support services as needed.

📝 Enhancement Note: The responsibilities emphasize not just content delivery but also pedagogical innovation in a HyFlex setting. The expectation is for instructors to be adept at managing diverse learning modalities and fostering a cohesive learning experience for all students, regardless of their location.

🎓 Skills & Qualifications

Education: Master's Degree (Required), PhD (Preferred)

Experience: Minimum of 2 years of professional experience in a UX role, preferably at a senior or strategic level, and 2 or more years of experience teaching at the college or university level.

Required Skills:

• Expertise in UX Strategy principles and methodologies.

• Proficiency in user research techniques and their integration into the design process.

• Experience with iterative prototyping and assessment methods.

• Strong pedagogical skills for teaching at the post-secondary level.

• Ability to convey complex concepts through storytelling and sketching.

• Demonstrated experience in managing and engaging students in a classroom environment. Preferred Skills:

• Previous experience teaching international students.

• Prior experience with HyFlex teaching methodologies and tools (e.g., Zoom, learning management systems).

• Experience teaching the specific course "UX103: UX Strategy" at Laurier.

• Familiarity with course management systems (e.g., Blackboard, Canvas).

• Knowledge of best practices for assessments in HyFlex courses.

📝 Enhancement Note: The requirement for a Master's degree and preferred PhD, combined with significant professional UX experience, indicates a need for instructors who can bring both academic rigor and practical industry insights to the classroom. The preference for HyFlex experience highlights the critical nature of this delivery method for WLIC.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive Curriculum Vitae (CV) detailing relevant academic and professional experience, limited to 10 pages with specific formatting guidelines.

• A completed Candidate Application Form (CAF) where applicants must articulate how their qualifications and experience directly enhance their ability to teach the specific course.

• Evidence of good teaching, such as original institutional records, is required for external applicants.

• Verification of the highest academic degree obtained. Process Documentation:

• For external applicants, a teaching dossier is optional but highly recommended, serving as a comprehensive record of teaching effectiveness and pedagogical approach.

• Optional submission of up to three relevant course syllabi to demonstrate curriculum design and delivery capabilities.

• Cover letters are optional but encouraged to highlight teaching and research experience relevant to the posted course.

📝 Enhancement Note: The emphasis on the Candidate Application Form (CAF) and the specific instructional pages for CV and Teaching Dossier suggests a structured evaluation process. Applicants must tailor their submissions to clearly demonstrate their suitability for UX Strategy instruction and HyFlex delivery. The page limits for CV and Teaching Dossier underscore the need for concise and impactful documentation.

💵 Compensation & Benefits

Salary Range: $10,212.40 CAD + $3,403.79 CAD (prorated for 4th hour of instruction) for the Fall 2026 term. This totals approximately $13,616.19 CAD for the term.

Benefits:

• As this is a contract teaching position, specific benefits beyond contractual obligations are not detailed but would be governed by the Contract Teaching Faculty and Part-time Librarians Collective Agreement (WLUFA).

• Opportunity to teach in a global higher education pathway program, contributing to international student success.

• Access to Laurier's academic resources and faculty development support.

• Experience in cutting-edge HyFlex teaching methodologies.

Working Hours: The role involves teaching blocks of 4 hours or two 2-hour sessions per week. The term runs from September 1 to December 31, 2026, encompassing 12 weeks of teaching followed by a 1-week final exam period. Actual weekly hours will depend on the assigned course schedule, typically 1-2 days per week.

📝 Enhancement Note: The salary is a fixed amount per term, reflecting a contract position. While standard university benefits might not apply directly, the collective agreement will outline specifics. The prorated amount for the "4th hour of instruction" suggests a standard teaching load that might be adjusted. The total compensation is for the specific Fall 2026 term.

🎯 Team & Company Context

🏢 Company Culture

Industry: Higher Education (Pathway Programs)

Company Size: Part of the Navitas Global network, with WLIC established in 2020. Wilfrid Laurier University is a mid-sized Canadian university.

Founded: Wilfrid Laurier International College (WLIC) was established in 2020. Wilfrid Laurier University was founded in 1960.

Team Structure:

• The role is within Wilfrid Laurier International College (WLIC), which operates on the Waterloo campus of Wilfrid Laurier University.

• Instructors are part of the Contract Teaching Faculty (CTF) bargaining unit represented by the Wilfrid Laurier Faculty Association (WLUFA).

• Collaboration likely involves coordination with WLIC administration, the academic department, and potentially CTF liaison officers. Methodology:

• WLIC's educational approach emphasizes preparing international students for university studies and ensuring a smooth transition to Wilfrid Laurier University.

• A core methodology is the HyFlex mode of delivery, designed to offer flexibility and accommodate diverse student needs and locations.

• The program integrates academic rigor with extracurricular support, aiming for student success and personal development.

Company Website: https://www.laurieric.ca/ and https://www.wlu.ca/

📝 Enhancement Note: WLIC's unique position as a pathway college within a larger university, coupled with Navitas's global educational expertise, creates a specific environment. The focus on international students and the innovative HyFlex delivery model are key cultural drivers. Instructors are expected to be adaptable and student-centric, supporting a diverse global cohort.

📈 Career & Growth Analysis

Operations Career Level: This is an academic instructor role, not a traditional Revenue or Sales Operations position. It aligns with "Contract Teaching Faculty" (CTF) within the higher education sector.

Reporting Structure: Instructors report to the WLIC Hiring Committee and WLIC administration, operating under the WLUFA collective agreement.

Operations Impact: While not directly "operations" in the business sense, this role's impact is on the successful delivery of academic programs and the student transition experience, which is critical to WLIC's operational success and reputation.

Growth Opportunities:

• Potential to teach other WLIC courses within the UX/Design domain, subject to availability and qualifications.

• Gaining specialized experience in HyFlex pedagogy, which is increasingly valuable in higher education.

• Building a teaching portfolio and reputation within the Wilfrid Laurier University and WLIC network.

• Opportunities for professional development related to curriculum design, international student support, and advanced teaching methodologies.

📝 Enhancement Note: This is an academic teaching contract, not a corporate operations role. Growth is defined within the context of academic instruction and pedagogical development, rather than traditional business operations career ladders. The role offers a unique opportunity to contribute to a specialized international education program.

🌐 Work Environment

Office Type: This is primarily a teaching role conducted within university classrooms equipped for HyFlex delivery and potentially remotely.

Office Location(s): Waterloo Campus, Wilfrid Laurier University.

Workspace Context:

• Classrooms are equipped with technology to support simultaneous in-person and remote instruction (e.g., live streaming, audio-visual equipment for Zoom).

• Access to university resources and potentially faculty lounges or office spaces for preparation and student meetings.

• Collaborative environment with fellow instructors and WLIC staff, focused on student success and program delivery.

• Work involves preparing course materials, delivering lectures, facilitating discussions, grading, and providing student support.

Work Schedule: Teaching occurs during the Fall 2026 term (September-December). Specific class times are scheduled within an 8:30 am - 7:30 pm window, in consultation with WLIC administration, and typically involve 1-2 days per week. There is no reading week; teaching is followed immediately by a final exam period.

📝 Enhancement Note: The HyFlex environment is the most distinctive aspect of the workspace, requiring instructors to be comfortable and proficient with technology for simultaneous instruction. The role is campus-based in Waterloo, but the delivery method inherently incorporates remote engagement.

📄 Application & Portfolio Review Process

Interview Process:

• Application Submission: Candidates must submit a CV, Candidate Application Form (CAF), and optionally a Teaching Dossier, cover letter, and syllabi through the online portal by the deadline.

• Initial Screening: Applications are reviewed by the WLIC Hiring Committee based on the CAF, CV, and any referenced supplemental materials, with a focus on alignment with course requirements and HyFlex delivery.

• Interview: Shortlisted candidates will participate in an interview, likely including a teaching demonstration or discussion of their pedagogical approach, with a specific focus on UX Strategy and HyFlex teaching capabilities.

• Final Evaluation: Assessment will be based on the collective agreement criteria, university policies, and the program-specific rubric, evaluating teaching experience, subject matter expertise, and ability to manage a HyFlex classroom.

Portfolio Review Tips:

• CAF is Key: Prioritize clear and concise articulation of relevant qualifications and teaching experience on the Candidate Application Form (CAF). Directly address how your background supports teaching UX Strategy and HyFlex delivery.

• CV Conciseness: Adhere strictly to the 10-page limit for your CV. Highlight teaching experience, UX expertise, and any HyFlex or international student teaching experience prominently.

• Teaching Dossier (Optional): If submitting, ensure it provides strong evidence of teaching effectiveness, pedagogical philosophy, and specific examples of engaging students, especially in online or blended formats.

• Syllabi Selection: If including syllabi, choose those most relevant to UX Strategy and demonstrate your ability to structure and deliver a course effectively.

Challenge Preparation:

• Be prepared to discuss your approach to teaching UX Strategy concepts, including how you would use storytelling, sketching, and prototyping in a HyFlex setting.

• Articulate your strategy for engaging both in-person and remote students simultaneously, addressing potential challenges and solutions.

• Demonstrate your understanding of academic integrity and student assessment in an online and blended learning context.

📝 Enhancement Note: The hiring process is highly structured by the WLUFA collective agreement. Candidates must meticulously follow all submission guidelines, especially regarding page limits and the critical importance of the CAF. Demonstrating practical experience and a forward-thinking approach to HyFlex pedagogy is paramount.

🛠 Tools & Technology Stack

Primary Tools:

• Learning Management System (LMS): Likely Blackboard or Canvas, for course administration, content delivery, communication, and assignment submission.

• Video Conferencing Platform: Zoom is explicitly mentioned for live streaming and synchronous instruction in the HyFlex model.

• Collaboration Tools: Potential use of shared documents (e.g., Google Workspace, Microsoft 365), online whiteboards (e.g., Miro, Mural), and discussion forums within the LMS.

Analytics & Reporting:

• LMS analytics for tracking student engagement and performance.

• Tools for analyzing student work, potentially including design software outputs. CRM & Automation:

• Not directly applicable to this teaching role, as it's not a sales or revenue-focused position. Focus is on educational delivery systems.

📝 Enhancement Note: Proficiency with educational technology, particularly video conferencing for synchronous remote instruction and a university-standard LMS, is essential. The ability to integrate these tools effectively into pedagogical strategies for a HyFlex environment is a key requirement.

👥 Team Culture & Values

Operations Values: (Interpreted as Educational/Institutional Values)

• Student Success: A primary focus on preparing international students for academic success and facilitating their transition to university.

• Innovation in Pedagogy: Embracing and effectively implementing new teaching methods like HyFlex to enhance learning experiences.

• Inclusivity and Diversity: Welcoming and supporting a diverse student body from around the world.

• Academic Excellence: Maintaining high standards of teaching and learning in alignment with Wilfrid Laurier University's academic framework.

• Collaboration: Working effectively with WLIC staff, administrators, and fellow faculty to achieve educational goals.

Collaboration Style:

• Instructors are expected to collaborate with WLIC administration regarding course scheduling, delivery, and student support.

• Adherence to the WLUFA collective agreement guides the framework for faculty-university relationships.

• Engagement with students will involve providing feedback, academic guidance, and support through various channels.

📝 Enhancement Note: The culture is driven by the unique mission of WLIC to support international students and by the university's commitment to innovative teaching. Instructors are expected to be adaptable, student-focused, and proficient in modern educational delivery methods.

⚡ Challenges & Growth Opportunities

Challenges:

• HyFlex Delivery: Simultaneously engaging and managing in-person and remote students effectively presents a significant pedagogical challenge, requiring advanced facilitation and technological skills.

• Diverse Student Needs: Catering to a diverse international student population with varying academic backgrounds, English proficiency levels, and cultural contexts.

• Curriculum Adaptation: Ensuring the UX Strategy curriculum remains relevant and engaging for students preparing for university-level studies.

• Time Management: Balancing teaching, preparation, grading, and student support within the constraints of a contract position and specific term dates.

Learning & Development Opportunities:

• HyFlex Pedagogy: Deepen expertise in HyFlex teaching strategies, assessment, and technology integration.

• International Education: Gain experience and insights into the unique challenges and rewards of teaching international students and pathway programs.

• UX Curriculum Development: Opportunity to contribute to and refine UX Strategy curriculum for undergraduate pathway students.

• University Teaching Practices: Exposure to Wilfrid Laurier University's academic standards and faculty development resources.

📝 Enhancement Note: The primary challenge is mastering the HyFlex teaching modality. Growth opportunities are centered on enhancing pedagogical skills, particularly in the context of international education and specialized UX instruction.

💡 Interview Preparation

Strategy Questions:

• "Describe your experience with HyFlex teaching. How do you ensure equitable engagement for both in-person and remote students during a synchronous session?"

• "Walk us through your approach to teaching UX Strategy. How would you adapt core concepts like user research and prototyping for students preparing for university?"

• "How do you foster a sense of community and collaboration in a classroom with students joining from different locations?"

• "What are your strategies for ensuring academic integrity in a HyFlex environment, particularly regarding assignments and exams?" Company & Culture Questions:

• "What interests you about teaching at Wilfrid Laurier International College specifically, given its mission and international student focus?"

• "How do you stay current with advancements in UX Strategy and how would you integrate these into your teaching?"

• "Describe your experience working with diverse student populations. How do you support students from different cultural and academic backgrounds?" Portfolio Presentation Strategy:

• Highlight HyFlex: Be ready to discuss specific examples of how you've used technology and pedagogical techniques to manage HyFlex classes successfully.

• Demonstrate UX Application: Prepare case studies or examples of how you've taught UX concepts, focusing on practical application, storytelling, and prototyping.

• CAF Articulation: Ensure your interview responses directly align with and expand upon the qualifications you highlighted in your Candidate Application Form.

• Teaching Philosophy: Be prepared to articulate your teaching philosophy, emphasizing student-centered learning, engagement, and practical skill development.

📝 Enhancement Note: Interview preparation should heavily focus on readiness for HyFlex delivery and the specific context of teaching UX Strategy to international students in a university pathway program. Demonstrating adaptability and a student-centric approach is crucial.

📌 Application Steps

To apply for this academic teaching position:

• Submit your application through the Wilfrid Laurier University careers portal by the deadline of June 18, 2026.

• Portfolio Customization: Meticulously complete the Candidate Application Form (CAF), detailing how your UX Strategy expertise and any HyFlex teaching experience directly qualify you for this specific course.

• Resume Optimization: Ensure your CV adheres strictly to the 10-page limit and prominently features your teaching experience at the university/college level, professional UX experience, and any relevant HyFlex or international student instruction.

• Interview Preparation: Practice articulating your teaching methods for UX Strategy and HyFlex delivery, preparing specific examples and case studies.

• Company Research: Familiarize yourself with WLIC's mission, Navitas's role, Wilfrid Laurier University's values, and the WLUFA collective agreement to demonstrate your understanding and fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.