Web Experience & UX Intern

📍 Job Overview

Job Title: Web Experience & UX Intern

Company: Schmidt Ocean Institute

Location: Remote (Florida, Maryland, North Carolina, New York, Oregon, Pennsylvania, Virginia, Washington, California)

Job Type: Part-Time Internship

Category: Digital Experience Operations / User Experience

Date Posted: June 23, 2026

Experience Level: Entry-Level (0-2 years)

Remote Status: Fully Remote

🚀 Role Summary

• Support a major digital transformation initiative involving the implementation of a new headless CMS and public-facing website.

• Conduct comprehensive quality assurance (QA) testing and user experience (UX) evaluations to ensure optimal website performance and user satisfaction.

• Analyze user interaction data to identify areas for improvement in website usability, engagement, discoverability, and accessibility.

• Contribute to content strategy by reviewing user journeys and recommending relevant content for enhanced visitor engagement.

• Assist in identifying and rectifying technical issues such as broken links, redirect errors, and accessibility compliance gaps.

📝 Enhancement Note: This role is an internship focused on website user experience and digital operations, specifically during a critical website relaunch phase. The emphasis is on testing, analysis, and optimization to improve the digital footprint of a scientific research foundation. While not a traditional Revenue Operations or Sales Operations role, the skills in data analysis, process improvement, and system optimization are transferable and valuable for operations professionals.

📈 Primary Responsibilities

• Perform thorough quality assurance (QA) testing on the new headless website, identifying and documenting bugs, usability issues, and content errors prior to and after launch.

• Conduct user journey reviews to understand visitor navigation patterns and recommend "next-step" content or feature enhancements.

• Analyze website exit points and user engagement metrics to pinpoint areas of user drop-off and opportunities for improved interaction.

• Execute accessibility audits and metadata/alt text reviews to ensure compliance with WCAG standards and enhance content discoverability.

• Test and evaluate the mobile user experience, providing actionable recommendations for optimization.

• Conduct first-time visitor usability testing to gather insights on initial impressions and ease of navigation.

• Review broken links and redirect chains to maintain website integrity and user flow.

• Assess the effectiveness of AI search (Generative Engine Optimization/GEO) features and provide feedback for improvement.

• Collaborate closely with the Communications team to align website enhancements with organizational goals and messaging.

📝 Enhancement Note: The responsibilities highlight a hands-on approach to website operations, focusing on the crucial pre- and post-launch phases. The intern will be instrumental in ensuring a seamless transition to the new digital platform by performing detailed testing and analysis. This involves a blend of technical QA and user-centric UX evaluation.

🎓 Skills & Qualifications

Education:

• Currently enrolled in an undergraduate or graduate degree program.

• Preferred areas of study include User Experience (UX), Human-Computer Interaction (HCI), Web Design, Information Science, Digital Media, Graphic Design, Information Systems, Computer Science, Digital Communications, Marketing Analytics, or related disciplines. Experience:

• Demonstrated interest in UX design, web design, digital communications, analytics, accessibility, or related fields.

• Familiarity with website usability principles and user-centered design concepts.

• Experience with website testing, wireframing, analytics tools, accessibility reviews, or UX research is a plus.

• Familiarity with content management systems (CMS) and modern website architectures is a plus.

• Experience with headless CMS platforms and modern website architectures is a plus.

• Familiarity with Sanity CMS is highly desirable but not required. Required Skills:

• Strong analytical thinking and problem-solving abilities.

• Meticulous attention to detail for thorough QA and auditing tasks.

• Excellent written and verbal communication skills for reporting findings and collaborating with the team.

• Ability to work independently, take initiative, and manage tasks effectively in a remote environment.

• Foundational understanding of user-centered design principles. Preferred Skills:

• Proficiency with website analytics tools (e.g., Google Analytics).

• Experience with accessibility testing tools and methodologies.

• Knowledge of wireframing or prototyping tools (e.g., Figma, Adobe XD).

• Understanding of SEO principles and their impact on web experience.

• Familiarity with HTML/CSS for basic understanding of web structure.

📝 Enhancement Note: The qualifications emphasize a student profile with a strong interest in digital user experience and web operations. While direct experience is a plus, the core requirement is current enrollment and a demonstrable aptitude for detail-oriented, analytical work within a remote setting. The "plus" skills indicate areas where candidates can differentiate themselves, particularly those related to modern web architectures and CMS.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Examples of UX research or usability testing conducted, highlighting methodology and findings.

• Documentation of website QA testing processes, including bug reporting and resolution tracking.

• Case studies demonstrating contributions to website design or optimization efforts.

• Samples of accessibility audits or content reviews, showcasing attention to detail and compliance understanding.

• Visual examples of wireframes, mockups, or user flow diagrams if applicable. Process Documentation:

• Ability to document testing procedures and findings clearly and concisely.

• Understanding of how to log and track issues using a bug tracking system or similar tool.

• Documentation of user journey analysis and content recommendation processes.

📝 Enhancement Note: While this is an internship, demonstrating a structured approach to tasks is crucial. Candidates should be prepared to showcase any prior work that reflects analytical rigor, attention to detail, and a systematic approach to problem-solving, particularly in digital or web-related projects. The emphasis is on the process of evaluation and improvement.

💵 Compensation & Benefits

Salary Range: $20 - $24 per hour

Benefits:

• Gain valuable hands-on experience in UX, web development, and digital operations within a leading scientific research organization.

• Opportunity to contribute to a significant website relaunch and digital transformation project.

• Mentorship and guidance from experienced Communications and Digital teams.

• Flexible remote work schedule, approximately 10 hours per week.

• Potential for networking and professional development within the science communication and non-profit sectors.

Working Hours: Approximately 10 hours per week, with flexibility to accommodate academic schedules.

📝 Enhancement Note: The hourly rate is competitive for a part-time internship of this nature in the US. The benefits are focused on professional development and practical experience, which are key draws for interns. The flexibility in working hours is a significant advantage for students managing academic commitments.

🎯 Team & Company Context

🏢 Company Culture

Industry: Non-profit, Oceanographic Research, Scientific Foundation

Company Size: Small to Medium (Based on typical non-profit operating foundations, likely under 100 employees)

Founded: 2009 by Eric and Wendy Schmidt. Schmidt Ocean Institute (SOI) is dedicated to advancing ocean exploration and research through technological innovation and open sharing of data.

Team Structure:

• The intern will report to the Communications team, likely working closely with digital specialists, content managers, and potentially web developers.

• Collaboration with cross-functional teams may occur as needed, particularly for understanding scientific content and user needs.

• The organization values open sharing of information and scientific discovery. Methodology:

• Data-driven decision-making, especially concerning website performance and user engagement.

• Emphasis on technological advancement and intelligent observation in ocean research.

• Commitment to open access for scientific data and research findings.

• A culture that supports rigorous testing, iterative improvement, and attention to detail in digital projects.

Company Website: https://www.schmidtoceans.org/

📝 Enhancement Note: Schmidt Ocean Institute operates with a mission-driven approach, focusing on scientific advancement and open access. The company culture likely values expertise, collaboration, and a commitment to their mission. For a digital intern, this means contributing to a platform that disseminates important scientific information effectively. The "remote, Florida" location likely refers to their headquarters or a primary operational base.

📈 Career & Growth Analysis

Operations Career Level: Internship (Entry-Level)

Reporting Structure: The intern will report to a member of the Communications team, likely a Digital Manager or Communications Director, providing direct oversight and project guidance.

Operations Impact: While this is an internship, the work directly impacts the organization's digital presence and its ability to communicate scientific findings. By improving website usability and accessibility, the intern contributes to the broader mission of disseminating information and fostering a deeper understanding of the ocean. This role offers a chance to see how digital operations support an organization's outreach and educational goals.

Growth Opportunities:

• Develop practical skills in UX analysis, web QA, and digital content optimization.

• Gain exposure to modern web technologies such as headless CMS and AI-driven search.

• Build a portfolio of work that demonstrates real-world project contributions.

• Network with professionals in science communication, non-profit operations, and digital media.

• Potential for future internship extensions or recommendations based on performance.

📝 Enhancement Note: This internship provides a foundational experience in digital operations and user experience. The growth opportunities are centered on skill acquisition and practical application within a meaningful scientific context. For students interested in operations, this role offers a unique perspective on how digital platforms function as critical operational assets for mission-driven organizations.

🌐 Work Environment

Office Type: Fully Remote. The organization supports a distributed workforce.

Office Location(s): While the role is remote, the company has a presence in various states, including Florida (likely headquarters), California, New York, Oregon, Washington, Maryland, Virginia, North Carolina, and Pennsylvania. Applicants must reside within the United States.

Workspace Context:

• A fully remote work environment requires self-discipline, effective time management, and strong communication via digital tools.

• Access to necessary technology (computer, reliable internet) is essential.

• The work will involve collaboration through digital platforms, likely including email, video conferencing, and project management tools.

• Opportunities for virtual team interaction and knowledge sharing will be provided.

Work Schedule: Approximately 10 hours per week, with flexibility. This allows for integration with academic studies and other commitments. The remote nature supports a work schedule that can adapt to project needs and personal availability.

📝 Enhancement Note: The remote-first nature of this internship necessitates strong organizational and communication skills. Candidates must be comfortable working independently and leveraging digital tools for collaboration. The flexibility in hours is a key feature of this role.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Application Review: Screening of resumes and cover letters to assess qualifications and alignment with the role.

• First Interview (Phone/Video): Discussion with a member of the Communications team to gauge interest, communication skills, and understanding of UX/web concepts.

• Skills Assessment/Project Review: Potentially a small take-home assignment or a review of existing portfolio pieces that demonstrate relevant skills (e.g., QA testing examples, UX analysis).

• Final Interview (Video): Conversation with a hiring manager or team lead to discuss specific project involvement, career aspirations, and cultural fit.

Portfolio Review Tips:

• Showcase Relevance: Highlight projects related to UX, web design, QA testing, or accessibility. Even academic projects or personal websites can be effective if they demonstrate relevant skills.

• Detail Your Process: For each project, explain your role, the problem you addressed, your methodology (e.g., how you tested, analyzed, or designed), and the outcome or impact.

• Quantify Results: If possible, include metrics or data that demonstrate the effectiveness of your work (e.g., "identified X usability issues," "improved accessibility score by Y%").

• Clear Organization: Ensure your portfolio is well-organized and easy to navigate, with clear descriptions for each piece.

• Focus on Detail: For this role, emphasize your attention to detail in identifying issues, auditing content, and ensuring quality.

Challenge Preparation:

• Be prepared to discuss your understanding of user experience principles and how they apply to website design.

• Think about common website usability issues and how you would identify and report them.

• Familiarize yourself with basic accessibility standards (e.g., WCAG).

• Research Schmidt Ocean Institute's current website to understand their mission and digital presence. Prepare thoughtful questions about their new website launch.

📝 Enhancement Note: For an internship, the focus of the portfolio is less on extensive professional experience and more on demonstrating potential, analytical thinking, and a systematic approach. Candidates should be ready to articulate their thought processes and learning agility.

🛠 Tools & Technology Stack

Primary Tools:

• Content Management Systems (CMS): Familiarity with CMS concepts is required; experience with headless CMS platforms and specifically Sanity CMS is highly desirable.

• Website Analytics: Experience with tools like Google Analytics is a plus for analyzing user behavior.

• Testing & QA Tools: Familiarity with browser developer tools for inspecting elements, identifying errors, and testing responsiveness. Experience with specific QA platforms or accessibility checkers is beneficial.

• Design & Prototyping Tools: Experience with tools like Figma, Adobe XD, Sketch, or similar for wireframing or mockup review is a plus.

Analytics & Reporting:

• Understanding of key web metrics such as bounce rate, time on page, conversion rates, and user flow.

• Ability to interpret data from analytics platforms to inform UX recommendations. CRM & Automation:

• Basic understanding of how websites integrate with broader organizational systems may be beneficial but not explicitly required for this role.

📝 Enhancement Note: The emphasis on headless CMS, particularly Sanity, is a key technical differentiator. Candidates with exposure to modern web architectures will be at an advantage. Basic familiarity with web inspection tools and analytics is expected, with advanced knowledge being a plus.

👥 Team Culture & Values

Operations Values:

• Mission Alignment: A strong commitment to advancing ocean exploration and research through effective communication.

• Data Integrity & Openness: Valuing accurate data and the open sharing of scientific information.

• Technological Innovation: Embracing new technologies to improve research and outreach capabilities.

• Attention to Detail: Crucial for ensuring the accuracy and quality of scientific information and digital platforms.

• Collaboration: Working effectively within and across teams to achieve organizational goals.

Collaboration Style:

• The intern will work closely with the Communications team, requiring clear and consistent communication via digital channels.

• Cross-functional collaboration may involve understanding the needs of scientists and researchers to ensure the website effectively serves their information dissemination goals.

• A culture of constructive feedback and continuous improvement is likely present, especially concerning the website relaunch.

📝 Enhancement Note: The culture at Schmidt Ocean Institute is likely driven by its scientific mission. Professionals in operations or digital roles here would need to be passionate about science communication and comfortable with a data-informed, detail-oriented approach.

⚡ Challenges & Growth Opportunities

Challenges:

• Remote Work Dynamics: Adapting to a fully remote work environment, managing tasks independently, and maintaining effective communication.

• Technical Learning Curve: Quickly grasping concepts related to headless CMS, AI search, and advanced web testing methodologies.

• Balancing Academic and Work Commitments: Effectively managing a part-time role alongside degree program requirements.

• Contributing to a Major Launch: Delivering high-quality work under the pressure of a significant website relaunch.

Learning & Development Opportunities:

• Specialized Skill Development: Deepen knowledge in UX principles, web accessibility standards, and QA testing techniques.

• Industry Exposure: Gain insight into the operations of a leading scientific research foundation and the role of digital platforms in outreach.

• Technology Immersion: Hands-on experience with modern web technologies like headless CMS.

• Professional Networking: Connect with professionals in digital communications and scientific research sectors.

📝 Enhancement Note: This internship presents a valuable opportunity for growth by tackling specific challenges within a real-world digital operations context. The focus is on building practical skills and gaining experience in a critical phase of a digital project.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you identified a usability issue on a website or application. How did you approach testing and what was the outcome?" (Focus on your process and detail orientation)

• "What does 'website accessibility' mean to you, and why is it important for an organization like Schmidt Ocean Institute?" (Demonstrate understanding of key concepts and mission alignment)

• "How would you approach testing a new website feature to ensure it functions correctly and provides a good user experience?" (Highlight your QA and UX thinking)

• "What are your expectations for this internship, and what do you hope to learn from working with Schmidt Ocean Institute?" (Show enthusiasm and alignment with their mission) Company & Culture Questions:

• "What interests you about Schmidt Ocean Institute and our mission?" (Research their work on ocean exploration and data sharing)

• "How do you stay organized and manage your time effectively when working remotely?" (Emphasize your self-discipline and communication strategies)

• "How do you approach receiving and incorporating feedback on your work?" (Show openness to learning and collaboration) Portfolio Presentation Strategy:

• Selective Showcase: Choose 2-3 projects that best demonstrate your skills relevant to UX, QA, and website analysis.

• Walkthrough Your Process: For each project, clearly explain the context, your role, the steps you took (testing, analysis, design), and the results or impact.

• Highlight Detail and Analysis: Emphasize your attention to detail in identifying issues and your analytical approach to understanding user behavior.

• Prepare for Questions: Be ready to answer questions about your choices, challenges faced, and what you learned.

📝 Enhancement Note: Interview preparation should focus on demonstrating analytical skills, attention to detail, a proactive approach, and genuine interest in Schmidt Ocean Institute's mission. Showing an understanding of UX principles and QA processes will be key.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Lever link.

• Tailor your resume: Highlight relevant coursework, projects, and any experience related to UX, web design, QA testing, or digital analytics. Use keywords from the job description.

• Craft a compelling cover letter: Express your specific interest in Schmidt Ocean Institute's mission and how your skills align with the Web Experience & UX Intern role. Clearly articulate your passion for UX and website improvement.

• Prepare your portfolio: Gather examples of relevant academic projects, personal websites, or any previous work that showcases your attention to detail, analytical thinking, and understanding of user experience principles. Be ready to discuss your process and outcomes.

• Research the organization: Familiarize yourself with Schmidt Ocean Institute's mission, current website, and recent projects to demonstrate genuine interest and preparedness during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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