Vyr. produkto vadovas (-ė) / Senior Product Manager (UX)

📍 Job Overview

Job Title: Vyr. produkto vadovas (-ė) / Senior Product Manager (UX)

Company: Registrų centras

Location: Studentų g. 39, Vilnius, LT-08106, Lithuania

Job Type: FULL_TIME

Category: Product Management / UX

Date Posted: 2026-07-30

Experience Level: 2-5 years

Remote Status: Hybrid

🚀 Role Summary

• Lead the strategic development and roadmap for the Lithuanian national self-service portal (RC Savitarna), impacting the entire country's digital service access.

• Drive product direction by defining priorities, features, and long-term plans based on diverse stakeholder needs (citizens, businesses, government institutions).

• Ensure functional and technical compliance with legal frameworks and internal processes through rigorous evaluation of features and data.

• Foster strong relationships and manage expectations with internal and external stakeholders to ensure successful product realization and adoption.

• Leverage data analysis and user feedback to continuously optimize the user experience and service delivery within the self-service platform.

📝 Enhancement Note: This role is classified as a Senior Product Manager with a strong emphasis on UX within a public sector organization. The scope of impact is national, making it a high-visibility and high-responsibility position. The hybrid work model and flexible hours are significant benefits for operations professionals.

📈 Primary Responsibilities

• Own and manage the product lifecycle for the RC Savitarna platform, from ideation and strategy to development, launch, and ongoing optimization.

• Develop and maintain a comprehensive product roadmap, prioritizing features and initiatives based on strategic goals, user needs, and regulatory requirements.

• Translate business and user needs into detailed functional requirements, user stories, and acceptance criteria for the development teams.

• Conduct thorough analysis of platform performance, user behavior, and market trends to identify opportunities for improvement and innovation.

• Collaborate closely with UX/UI designers, engineering teams, legal, and other internal departments to ensure the delivery of high-quality, compliant, and user-centric solutions.

• Define and track key performance indicators (KPIs) for the self-service portal, reporting on progress and impact to senior management and stakeholders.

• Manage relationships with external stakeholders, including government agencies and user groups, to gather feedback and ensure alignment with national objectives.

• Ensure all product functionalities and processes adhere to relevant Lithuanian legislation and national security requirements.

• Document and optimize business processes using BPMN (Business Process Model and Notation) to enhance efficiency and clarity.

• Champion a user-centric approach, advocating for user needs throughout the product development process.

📝 Enhancement Note: The responsibilities highlight a need for strong analytical skills, process documentation expertise (BPMN), and a deep understanding of user experience principles within a complex, regulated environment. Experience with government-facing digital services is highly advantageous.

🎓 Skills & Qualifications

Education: Higher education or equivalent is required.

Experience: Minimum of 2 years of experience in product management, specifically with electronic service delivery platforms.

Required Skills:

• Proven experience in product management or product ownership for digital platforms, with a focus on user-facing services.

• Demonstrated ability to develop and manage product roadmaps, prioritize features, and define product strategy.

• Significant experience in drafting operational and functional requirements, including detailed user stories.

• Proficiency in process analysis and documentation, with a strong understanding of BPMN.

• Excellent written and verbal communication skills in Lithuanian.

• English language proficiency at a B2 level.

• Strategic thinking and a results-oriented mindset.

• Strong analytical and problem-solving capabilities.

• Ability to work effectively in a hybrid environment. Preferred Skills:

• Experience working within the public sector or government technology initiatives.

• Familiarity with UX/UI design principles and best practices.

• Experience with data analysis tools and methodologies for product performance tracking.

• Understanding of national security requirements relevant to public sector IT infrastructure.

• Experience in agile development methodologies.

📝 Enhancement Note: The emphasis on BPMN and functional requirements documentation points to a need for a candidate who can bridge the gap between business needs, technical implementation, and process efficiency. The requirement for Lithuanian language proficiency is critical.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Examples of product roadmaps developed and managed, demonstrating strategic planning and prioritization.

• Case studies showcasing the development and launch of electronic services or digital platforms.

• Documentation of functional requirements and user stories for complex features.

• Examples of process analysis and optimization initiatives, ideally using BPMN.

• Demonstrations of how data analysis informed product decisions and led to measurable improvements. Process Documentation:

• Evidence of creating and maintaining process documentation, with a preference for BPMN diagrams.

• Examples of workflow design and optimization, highlighting efficiency gains.

• Documentation of system implementation phases and their impact on user experience or operational efficiency.

📝 Enhancement Note: Candidates are expected to demonstrate their ability to manage the entire product lifecycle, with a particular focus on clear documentation and process-driven improvements. A portfolio that showcases tangible results from product initiatives is crucial.

💵 Compensation & Benefits

Salary Range: 3,440 - 5,160 €/month (gross). The exact salary will depend on the candidate's experience and qualifications.

Benefits:

• Opportunities for professional growth and internal career advancement within a strategically important national company.

• Mentorship support during the initial months of employment.

• Comprehensive training package, including a training budget and access to an internal training database.

• Variable annual bonus based on individual and company performance.

• Loyalty bonuses and financial support for significant life events.

• Partner discounts through the MELP application.

• Additional health insurance.

• 3 additional paid wellness days per year.

• 2 weeks of "workation" per year, allowing for remote work from different locations.

• 22 days of annual leave.

• Flexible working hours, with a start time between 7:00 and 9:00 AM.

• Hybrid work model, offering a balance between office and remote work.

• Convenient location in the center of Vilnius with a modern office and ergonomic workstations.

• Bicycle storage facilities.

Working Hours: Standard 40-hour work week, with flexible start and end times.

📝 Enhancement Note: The compensation is competitive for a Senior Product Manager role in Lithuania, especially considering the benefits package which emphasizes work-life balance, professional development, and employee well-being. The hybrid model and flexible hours are key attractive elements.

🎯 Team & Company Context

🏢 Company Culture

Industry: Government & Public Sector, Information Technology, Data Management. Registrų centras plays a critical role in managing Lithuania's state registers, providing essential digital services that underpin national infrastructure. This context implies a strong emphasis on reliability, security, compliance, and public service.

Company Size: Large enterprise, as indicated by the diverse benefits and structured HR policies. This size suggests established processes and potentially more opportunities for specialization and career progression within distinct departments.

Founded: Registrų centras has a long history as a state-owned enterprise, evolving to meet the digital demands of modern Lithuania. This longevity implies stability and a deep understanding of the national operational landscape.

Team Structure:

• The Product Management team likely operates within a larger IT or digital services division.

• This role will involve close collaboration with UX designers, business analysts, software developers, QA testers, and legal/compliance officers.

• Reporting structure is likely to a Head of Product, Director of Digital Services, or a similar senior leadership position within the organization.

• Cross-functional collaboration is essential, requiring strong communication and negotiation skills to align diverse departmental objectives. Methodology:

• Data-driven decision-making is expected, with a focus on analyzing user behavior and service utilization metrics.

• Process optimization using methodologies like BPMN is a core requirement, indicating a structured approach to workflow management.

• Agile or hybrid agile methodologies are likely employed for product development, emphasizing iterative progress and stakeholder feedback.

• A strong emphasis on compliance and security protocols will be integrated into all operational processes.

Company Website: https://www.registrucentras.lt/

📝 Enhancement Note: Working for Registrų centras means contributing to critical national infrastructure. The culture is expected to be professional, process-oriented, and focused on long-term stability and public service, with a growing emphasis on modern digital product management practices.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Manager role, indicating a mid-to-senior level position. It requires strategic thinking, independent decision-making, and the ability to lead complex projects. The scope of responsibility for a national platform suggests a significant level of influence.

Reporting Structure: The Senior Product Manager will likely report to a Director of Product Management or a similar executive overseeing digital services. They will collaborate extensively with cross-functional teams, including engineering, design, legal, and operations.

Operations Impact: The role has a direct and profound impact on the digital accessibility and efficiency of services for all citizens and businesses in Lithuania. Successful product management here directly contributes to public service delivery, operational efficiency of government functions, and digital transformation initiatives at a national scale.

Growth Opportunities:

• Specialization: Deepen expertise in UX for public sector digital services, or transition into broader digital strategy roles.

• Leadership: Progress to a Lead Product Manager, Head of Product, or Director of Digital Services position, managing larger teams and portfolios.

• Cross-functional Moves: Opportunities to move into related fields like Digital Transformation Management, IT Strategy, or Program Management within the organization.

• Skill Development: Continuous learning through provided training, workshops, and exposure to national-level digital projects.

📝 Enhancement Note: This role offers substantial growth potential, both in terms of career progression and the opportunity to make a significant impact on national digital services. The combination of strategic responsibility and skill development makes it an attractive position for ambitious operations and product professionals.

🌐 Work Environment

Office Type: Modern office environment located in the center of Vilnius. The description mentions an "ergonomic workstation," suggesting a focus on employee comfort and productivity.

Office Location(s): Studentų g. 39, Vilnius. This central location offers good accessibility for employees commuting from various parts of the city.

Workspace Context:

• The workspace is designed to support collaboration, with opportunities for interaction within cross-functional teams.

• Access to modern office technology and ergonomic setups is provided.

• The hybrid work model allows for a flexible work setup, balancing in-office collaboration with remote focus.

• Facilities like bicycle storage cater to environmentally conscious commuters.

Work Schedule: Flexible working hours (7:00-9:00 AM start) allow employees to manage their schedules effectively. The standard 40-hour work week ensures clear expectations while accommodating personal needs. The hybrid model further enhances flexibility.

📝 Enhancement Note: The work environment is designed to be modern, flexible, and conducive to both focused work and collaboration, aligning with contemporary expectations for product management roles. The central Vilnius location and hybrid model are significant advantages.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of CV and cover letter, focusing on relevant experience in product management, UX, and public sector digital services.

• First Interview: Discussion with HR and potentially the hiring manager to assess cultural fit, motivation, and foundational skills. Expect questions about your product management philosophy and experience.

• Case Study/Technical Interview: A practical assessment where you might be asked to analyze a product challenge, propose solutions, or present a product roadmap for a given scenario. This is where your portfolio will be key.

• Final Interview: Meeting with senior leadership to discuss strategic vision, leadership potential, and alignment with the company's mission.

Portfolio Review Tips:

• Highlight Impact: For each project, clearly articulate the problem you solved, your role, the solutions implemented, and the measurable outcomes (e.g., increased user adoption, improved efficiency, reduced error rates).

• Showcase UX Focus: Include examples that demonstrate your understanding of user-centered design, user research, and how you translated user needs into product features.

• Process Documentation: Specifically include examples of your process documentation, especially BPMN diagrams, to showcase your ability to analyze and optimize workflows.

• Quantify Achievements: Use numbers and data whenever possible to demonstrate the impact of your work (e.g., "Increased user engagement by 15%," "Reduced process completion time by 20%").

• Tailor to the Role: Emphasize experience with large-scale digital platforms, government services, or complex stakeholder management if applicable.

Challenge Preparation:

• Understand the Product: Research Registrų centras, its services, and the RC Savitarna portal. Familiarize yourself with the Lithuanian digital landscape and public sector IT initiatives.

• Process Thinking: Be prepared to discuss how you would approach process analysis and optimization for a platform like Savitarna, using BPMN as a reference.

• Strategic Vision: Think about the future of digital public services in Lithuania and how the Savitarna platform can evolve.

• Stakeholder Management: Prepare examples of how you have managed conflicting stakeholder needs and driven consensus.

📝 Enhancement Note: The interview process emphasizes practical application and strategic thinking. A well-curated portfolio demonstrating concrete achievements, particularly in process documentation and user-centric design, will be critical for success.

🛠 Tools & Technology Stack

Primary Tools:

• Product Management Platforms: Tools like Jira, Confluence, Trello, or similar for backlog management, user story creation, and project tracking.

• Roadmapping Software: Tools such as Aha!, Productboard, or roadmap features within Jira/Confluence for strategic planning.

• Prototyping & Wireframing: Figma, Sketch, Adobe XD, or similar for UX design and prototyping.

• Process Modeling: BPMN 2.0 compliant tools (e.g., Camunda Modeler, Bizagi, Lucidchart) for process documentation and analysis.

Analytics & Reporting:

• Web Analytics: Google Analytics, Adobe Analytics, or similar for tracking user behavior and website performance.

• Business Intelligence (BI) Tools: Tableau, Power BI, QlikView, or internal BI solutions for data visualization and reporting.

• Data Analysis Tools: Excel, SQL, Python (for more advanced analysis) to interpret data and derive insights.

CRM & Automation:

• While not explicitly a CRM role, understanding CRM principles for user segmentation and service delivery may be beneficial.

• Automation tools related to workflow management and service delivery processes.

📝 Enhancement Note: Proficiency in standard product management tools is expected. A key differentiator for this role will be demonstrated experience with process modeling tools (BPMN) and a strong analytical toolkit for data-driven decision-making.

👥 Team Culture & Values

Operations Values:

• Professionalism & Integrity: Upholding high standards in all aspects of work, reflecting the public service nature of the organization.

• Results Orientation: Focusing on delivering tangible outcomes and achieving strategic objectives for the self-service platform.

• Collaboration: Working effectively with diverse teams and stakeholders to achieve common goals.

• Continuous Improvement: A commitment to optimizing processes, enhancing user experience, and staying abreast of technological advancements.

• User Centricity: Placing the needs and experiences of citizens and businesses at the forefront of product development.

Collaboration Style:

• Cross-functional Integration: Actively engaging with development, design, legal, and operational teams to ensure seamless product delivery.

• Transparent Communication: Maintaining open and clear communication channels with all stakeholders, providing regular updates and seeking feedback.

• Constructive Feedback: Fostering an environment where feedback is shared constructively to drive product and process enhancements.

• Knowledge Sharing: Willingness to share insights and best practices within the product team and across the organization.

📝 Enhancement Note: The culture at Registrų centras likely values reliability, adherence to process, and a strong sense of public duty. The product team, however, will be driving modern digital practices, requiring a blend of structured execution and user-focused innovation.

⚡ Challenges & Growth Opportunities

Challenges:

• Scale of Impact: Managing a platform used by the entire Lithuanian population presents significant challenges in terms of scalability, performance, and user experience for a diverse audience.

• Regulatory Landscape: Navigating complex legal and national security requirements for public sector IT can be demanding.

• Stakeholder Alignment: Balancing the needs and priorities of various government bodies, businesses, and citizens requires strong negotiation and communication skills.

• Legacy Systems Integration: Potentially integrating new digital services with existing or older government IT infrastructure.

• Driving Innovation: Fostering innovation within a large, established public sector organization can be challenging but rewarding.

Learning & Development Opportunities:

• Public Sector Digital Transformation: Gaining in-depth experience in driving digital transformation within a national context.

• Large-Scale Project Management: Developing expertise in managing products with a nationwide reach and significant user base.

• Regulatory Compliance: Deepening knowledge of legal frameworks and security standards relevant to government IT.

• Advanced Product Strategy: Opportunities to shape the long-term vision for critical national digital services.

• Cross-Departmental Exposure: Learning about the broader operations of a large state-owned enterprise.

📝 Enhancement Note: This role offers the challenge of working on a project of national significance, providing unique learning opportunities in public sector digital services, regulatory compliance, and large-scale product management.

💡 Interview Preparation

Strategy Questions:

• "How would you approach developing a product roadmap for a national self-service portal, considering diverse user groups (citizens, businesses, government agencies)?" (Focus on prioritization frameworks, user research, and strategic alignment.)

• "Describe a time you had to manage conflicting stakeholder requirements. How did you resolve it?" (Highlight communication, negotiation, and compromise skills.)

• "How do you ensure a digital product remains compliant with evolving legal and regulatory requirements in the public sector?" (Discuss continuous monitoring, legal consultation, and robust testing.)

• "Walk us through your process for identifying and prioritizing product improvements based on user feedback and data analytics." (Emphasize data-driven decision-making and user-centricity.) Company & Culture Questions:

• "What interests you about working for Registrų centras and contributing to national digital services?" (Show genuine interest in public service and the company’s mission.)

• "How do you see your role fitting into a large, established public sector organization compared to a startup or private company?" (Demonstrate adaptability and understanding of organizational dynamics.)

• "Describe your experience working in a hybrid or flexible work environment. How do you ensure productivity and collaboration?" (Highlight self-discipline and communication strategies.) Portfolio Presentation Strategy:

• Structure: Organize your portfolio by project, clearly outlining the problem, your role, key decisions, implemented solutions, and quantifiable results. Use a consistent format.

• BPMN Emphasis: If you have BPMN diagrams, be prepared to walk through a process, explaining the notation and how it led to improvements.

• UX Case Study: Present a specific example of how you incorporated UX research or design thinking into a product decision.

• Conciseness: Be prepared to present your most impactful projects within a limited timeframe. Focus on quality over quantity.

• Adaptability: Be ready to discuss how your portfolio examples are relevant to the specific challenges and responsibilities of this role at Registrų centras.

📝 Enhancement Note: Preparation should focus on demonstrating strategic thinking, process-oriented problem-solving, user advocacy, and a strong understanding of the public sector context. Your portfolio is your primary tool to substantiate your experience.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the Registrų centras careers page.

• Customize Your Resume: Tailor your resume to highlight experience in product management, UX, electronic services, process documentation (BPMN), and stakeholder management, using keywords from the job description.

• Prepare Your Portfolio: Curate a selection of your most relevant work, focusing on case studies that demonstrate your product strategy, UX contributions, process optimization skills (with BPMN examples), and quantifiable results.

• Research Registrų centras: Familiarize yourself with the company's mission, services, and the RC Savitarna portal. Understand the importance of its role in Lithuania.

• Practice Your Pitch: Prepare a concise summary of your experience and why you are a strong candidate, ready to discuss your portfolio and answer common interview questions related to product strategy and public sector digital services.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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