Visual Designer - 6 Months FTC

📍 Job Overview

Job Title: Visual Designer - 6 Months FTC

Company: Lloyds Banking Group

Location: Edinburgh, United Kingdom

Job Type: Full-time, Temporary Contract

Category: Design Operations / GTM Operations (Digital Experience)

Date Posted: 2026-06-11

Experience Level: Mid-Level (Approx. 4 years)

Remote Status: Hybrid (Minimum 2 days/week in office)

🚀 Role Summary

• This role focuses on enhancing digital customer experiences through compelling visual design and storytelling.

• The Visual Designer will be instrumental in creating user interfaces for web and mobile applications, ensuring a cohesive and engaging user journey.

• Collaboration within the Experience Design team, comprising designers, researchers, and strategists, will be key to solving customer problems.

• The position emphasizes the application of creative thinking to simplify complex challenges and make digital interactions more interesting and impactful.

📝 Enhancement Note: While the title is "Visual Designer," the responsibilities and team context (Experience Design, solving customer problems, UI design for web/mobile) position this role within a broader GTM/Digital Operations framework, focusing on the user-facing aspects of digital product delivery. The "FTC" (Fixed-Term Contract) nature signifies a project-based need.

📈 Primary Responsibilities

• Craft visually engaging digital experiences for web and mobile applications, ensuring alignment with brand guidelines and user needs.

• Translate complex customer problems into simple, intuitive, and aesthetically pleasing user interfaces (UI).

• Leverage and contribute to the company's digital design system to maintain consistency and efficiency across all digital touchpoints.

• Design and lay out pages, skilfully balancing content and UI elements using components from a central design system.

• Create compelling presentations and interactive prototypes using Figma, Adobe Creative Suite, and Microsoft Office tools (PowerPoint, Excel, Acrobat) to bring design concepts to life.

• Actively experiment with AI design tools to rapidly prototype ideas and accelerate the design process.

• Collaborate closely with UX designers, researchers, and strategists to ensure a human-centered approach to problem-solving.

📝 Enhancement Note: The responsibilities highlight a blend of creative execution and strategic contribution to the digital design system, indicating a need for a designer who can not only create but also contribute to scalable design frameworks. The emphasis on AI tools suggests an innovative approach to design workflows.

🎓 Skills & Qualifications

Education: While no specific degrees are mandated, a strong portfolio demonstrating visual design skills is essential. Relevant educational backgrounds in Design, Human-Computer Interaction, or a related field are beneficial.

Experience: Approximately four years of professional experience in visual design, with a proven track record of creating engaging digital experiences. Experience in a financial services or large corporate environment is advantageous.

Required Skills:

• Visual Design: Exceptional eye for detail, aesthetic sensibility, and ability to create compelling visual narratives.

• UI Design: Proficiency in designing user interfaces for web and mobile applications, with a strong understanding of layout, typography, and color theory.

• Prototyping Software: Expert-level proficiency in Figma for creating interactive prototypes and design mockups.

• Adobe Creative Suite: Strong command of Adobe Photoshop, Illustrator, and potentially After Effects for visual asset creation and manipulation.

• Digital Design Systems: Experience working with, contributing to, and understanding the principles of digital design systems.

• Storytelling: Ability to communicate design concepts and solutions effectively through visual means and narrative.

• Problem-Solving: Aptitude for identifying customer needs and translating them into practical, user-friendly design solutions.

Preferred Skills:

• AI Design Tools: Experience experimenting with or utilizing AI tools for design and rapid prototyping.

• Microsoft Office Suite: Proficiency in PowerPoint for presentations, Excel for data visualization (if applicable), and Acrobat for document management.

• Web and Mobile Design Principles: Deep understanding of best practices for designing across various platforms and devices.

• UX Principles: Familiarity with user experience (UX) principles to ensure designs are not only visually appealing but also highly functional and user-centered.

📝 Enhancement Note: The requirement for approximately four years of experience, coupled with the need for a strong portfolio and specific tool proficiencies (Figma, Adobe Suite), suggests a mid-level role where the candidate is expected to be largely self-sufficient in execution and contribute meaningfully to design projects. The emphasis on a design system and AI tools indicates a forward-thinking team.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a range of visual design projects for digital interfaces (web and mobile applications).

• Demonstrate a clear understanding of design principles, user-centered design, and effective visual communication.

• Include case studies that highlight problem-solving approaches, design iterations, and the impact of design decisions.

• Showcase proficiency with core design tools, particularly Figma, and ideally examples of contributions to or usage of design systems.

• Examples of how you've made complex or mundane concepts interesting and engaging through design. Process Documentation:

• Evidence of involvement in the design process, from conceptualization to final asset delivery.

• Showcase how you've leveraged design systems to ensure consistency and efficiency in your work.

• Examples of how you've used prototyping to test and iterate on design ideas.

• Demonstrate an ability to articulate your design choices and rationale, particularly in relation to customer needs and business objectives.

📝 Enhancement Note: For a visual design role, the portfolio is paramount. The emphasis on "solving complex problems," "making mundane things interesting," and contributions to a "design system" implies that the portfolio should not just be a collection of pretty pictures but should tell a story about the designer's thought process, problem-solving abilities, and ability to work within established frameworks.

💵 Compensation & Benefits

Salary Range: £40,824 - £45,360 per annum.

Benefits:

• Pension: Generous contribution of up to 15% from the employer.

• Bonus: Annual performance-related bonus.

• Share Schemes: Access to share schemes, including free shares.

• Discounts: Opportunities for discounted shopping.

• Holiday: 28 days of annual leave, in addition to bank holidays.

• Wellbeing: A range of wellbeing initiatives to support employee health and mental wellness.

• Parental Leave: Generous parental leave policies.

• Flexible Working: Support for hybrid working, job sharing, and potential workplace adjustments for colleagues with disabilities.

Working Hours: Full-time, approximately 40 hours per week. The working pattern is hybrid, requiring at least two days per week (or 40% of time) in the Edinburgh office.

📝 Enhancement Note: The specified salary range falls within the typical mid-level designer compensation for the UK, particularly for a fixed-term contract with a large financial institution. The comprehensive benefits package is standard for a company of Lloyds Banking Group's size and reputation.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services. Lloyds Banking Group is one of the UK's largest financial institutions, offering a wide range of banking and financial services. This context means a focus on security, compliance, customer trust, and leveraging digital transformation to enhance customer experience and operational efficiency.

Company Size: Large. As a major banking group, Lloyds Banking Group is a significant employer with a vast organizational structure, offering numerous opportunities for career development and cross-functional exposure.

Founded: 2009 (formed through the merger of Lloyds TSB and HBOS). The company has a long heritage through its constituent brands, emphasizing stability and a commitment to serving the UK economy.

Team Structure:

• The role is within the "Experience Design" team, which is part of a larger digital or customer experience division. This team likely comprises Visual Designers, UX Designers, Researchers, and Strategists, working collaboratively.

• Reporting structure is likely to a Design Lead or Head of Experience Design, with close collaboration with product managers, developers, and other GTM stakeholders.

• Cross-functional collaboration is essential, working with teams responsible for product development, marketing, and technology to ensure seamless digital experiences. Methodology:

• Data-Driven Design: While not explicitly stated for this role, large organizations like LBG typically rely on data analytics and customer insights to inform design decisions.

• Agile Development: The mention of "flexible working" and the nature of digital product development suggest an agile or iterative approach to design and development.

• Human-Centered Design: The role explicitly states "put humans needs at the heart of every problem we solve," underscoring a commitment to user-centricity.

Company Website: https://www.lloydsbankinggroup.com/

📝 Enhancement Note: The financial services industry implies a need for robust, secure, and user-friendly digital solutions. The company's status as a large, established institution means adherence to regulations and a focus on building long-term customer relationships, which should be reflected in the design approach.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level Visual Designer. This role is suitable for individuals who have moved beyond entry-level tasks and can independently manage core design responsibilities. They are expected to contribute to design systems and work on significant digital product features.

Reporting Structure: The Visual Designer will report to a Design Lead or Manager within the Experience Design team. They will collaborate closely with UX Designers, Researchers, Product Managers, and Development teams.

Operations Impact: The Visual Designer's work directly impacts the customer's perception and interaction with Lloyds Banking Group's digital platforms. High-quality visual design enhances user engagement, trust, and ultimately, conversion rates and customer satisfaction, directly supporting GTM objectives.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in UI design, prototyping, and potentially explore areas like motion graphics or accessibility design within digital interfaces.

• Design System Contribution: Potential to gain experience in contributing to and evolving a large-scale digital design system, a highly valuable skill in the industry.

• Cross-Functional Exposure: Learning from UX researchers and strategists provides a broader understanding of the product development lifecycle and customer journey mapping.

• AI Design Exploration: Experimenting with AI tools can lead to acquiring cutting-edge skills in design automation and concept generation.

• Potential for Permanent Role/Further Contracts: Successful performance in this FTC role could lead to opportunities for permanent positions or further contract extensions within the group.

📝 Enhancement Note: For a fixed-term contract, the emphasis is often on delivering specific project outcomes. However, LBG's culture and size suggest that even within a contract, there are opportunities for skill development and exposure that can benefit future career progression, particularly in the digital design and GTM operations space.

🌐 Work Environment

Office Type: Hybrid. The role requires a minimum of two days per week in the Edinburgh Head Office (New Uberior House). This indicates a structured hybrid model designed to foster collaboration and team cohesion.

Office Location(s): Edinburgh, United Kingdom (New Uberior House Head Office). This location is a central hub for Lloyds Banking Group operations in Scotland.

Workspace Context:

• The Edinburgh office provides a professional environment conducive to focused work and collaborative sessions, including access to necessary design tools and technology.

• Opportunities for in-person interaction with designers, researchers, strategists, and potentially product teams, fostering a collaborative design culture.

• Access to company resources, IT support, and a structured working environment typical of a large corporate office.

Work Schedule: The standard working hours are full-time (approximately 40 hours per week). The hybrid model allows for flexibility in how and where the remaining time is spent, balancing office-based collaboration with remote work.

📝 Enhancement Note: The hybrid model is a key aspect of the work environment. While offering flexibility, it also necessitates strong organizational skills to maximize in-office collaboration and remote productivity. The company's commitment to flexible working for colleagues with disabilities is also a notable feature.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a review of CV and portfolio by a recruiter or hiring manager to assess basic qualifications and design aesthetic.

• Portfolio Presentation/Interview: A key stage where the candidate will present their portfolio, discussing selected projects in detail. This will likely involve explaining their design process, problem-solving approach, and the rationale behind their visual choices. Expect questions on how they've used Figma, contributed to design systems, and tackled complex design challenges.

• Skills-Based Assessment: Potentially a short design exercise or a discussion about hypothetical design scenarios to evaluate problem-solving skills and design thinking.

• Team/Cultural Fit Interview: Meeting with potential team members (e.g., UX Designers, Design Lead) to assess collaboration style, communication skills, and alignment with Lloyds Banking Group's values.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest projects that best represent the skills required for this role (visual design, UI, Figma, design systems, problem-solving).

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed (including tools used like Figma), key design decisions, and the outcome/impact.

• Highlight Design System Experience: If you have experience with design systems, showcase how you've used or contributed to them. Explain your understanding of their importance.

• Demonstrate Problem-Solving: Focus on how your design solutions addressed specific customer needs or business objectives. Quantify impact where possible.

• Prepare for Figma Questions: Be ready to discuss your workflow in Figma, specific features you leverage, and how you manage complex files or components.

• Showcase AI Tool Experimentation: If you've used AI tools, be prepared to discuss your exploration and how it impacted your process or outcomes.

Challenge Preparation:

• Be ready to discuss how you would approach a hypothetical design challenge for a financial services app, considering user needs, brand consistency, and regulatory requirements.

• Prepare to articulate your understanding of visual hierarchy, accessibility, and responsive design principles.

• Practice explaining your design decisions clearly and concisely, as if presenting to stakeholders who may not have a design background.

📝 Enhancement Note: The interview process will heavily rely on the portfolio's quality and the candidate's ability to articulate their design process and rationale. For a financial institution, demonstrating an understanding of user trust, security, and accessibility alongside creative flair is crucial.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Explicitly required for prototyping and UI design. Candidates must demonstrate advanced proficiency.

• Adobe Creative Suite: Essential for graphic design, image editing, and asset creation (Photoshop, Illustrator).

• Microsoft Office Suite: Proficiency expected in PowerPoint for presentations, and potentially Excel for data overview.

Analytics & Reporting:

• While not explicitly listed as required tools, an understanding of how design impacts analytics (e.g., user engagement metrics, conversion rates) is beneficial. Familiarity with tools like Google Analytics or internal LBG analytics platforms would be a plus. CRM & Automation:

• Not directly relevant to the core design tasks but understanding how designs integrate into broader customer relationship management and automation workflows can be advantageous.

📝 Enhancement Note: The tech stack is heavily focused on design execution. The explicit requirement for Figma and Adobe Creative Suite, along with the mention of AI design tools, indicates a modern design environment. Candidates should be ready to discuss their experience and workflows with these specific tools.

👥 Team Culture & Values

Operations Values:

• Customer Focus: A paramount value in financial services, emphasizing understanding and meeting customer needs through design.

• Integrity & Trust: Designing solutions that are secure, reliable, and build customer confidence.

• Collaboration: Working effectively within the Experience Design team and across other departments to achieve shared goals.

• Innovation: Encouraging experimentation with new tools (like AI) and approaches to improve digital experiences.

• Efficiency: Utilizing design systems and streamlined processes to deliver high-quality work effectively.

Collaboration Style:

• Human-Centered: Emphasizing user needs and collaborative problem-solving.

• Iterative: Working in cycles of design, feedback, and refinement, likely within agile frameworks.

• Cross-Functional: Actively engaging with UX Researchers, Strategists, Product Managers, and Developers to ensure holistic product development.

• Open Communication: Fostering an environment where feedback is welcomed and design decisions are transparently discussed.

📝 Enhancement Note: Lloyds Banking Group's emphasis on diversity, inclusion, and ethical conduct will likely permeate the team culture. Candidates should be prepared to discuss how they embody these values in their work and interactions.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Creativity with Constraints: Designing within the strict guidelines of a financial services brand and regulatory environment while still being innovative.

• Working with a Design System: Effectively utilizing and contributing to a comprehensive design system, ensuring consistency while allowing for creative expression.

• Rapid Prototyping: Adapting to fast-paced project timelines and using tools like Figma and AI to deliver quick iterations.

• Hybrid Work Integration: Effectively collaborating and maintaining strong communication within a hybrid work model.

Learning & Development Opportunities:

• Design System Expertise: Deepen knowledge in building, maintaining, and scaling design systems.

• AI Tool Exploration: Gain hands-on experience with emerging AI technologies in design.

• Financial Services Design: Develop a niche understanding of design challenges and best practices specific to the financial sector.

• Cross-Disciplinary Learning: Exposure to UX research, strategy, and product management provides a holistic view of product development.

📝 Enhancement Note: The FTC nature of the role means challenges are often project-specific. However, these challenges also present significant learning opportunities, particularly in adapting to large organizational structures and specialized industry requirements.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex customer problem you solved through visual design. What was your process, what tools did you use (especially Figma), and what was the outcome?"

• "How do you approach using and contributing to a digital design system? What are the benefits and challenges?"

• "Imagine we need to design a new feature for our mobile banking app that helps users manage their savings. How would you approach the visual design for this?"

• "Discuss your experience with AI design tools. How have you used them, and what potential do you see for them in visual design?" Company & Culture Questions:

• "What do you know about Lloyds Banking Group and our approach to digital customer experience?"

• "How do you ensure your designs align with brand guidelines and convey trust and security, especially in the financial sector?"

• "Describe your ideal collaborative environment. How do you work with UX designers, researchers, and developers?"

• "How do you stay updated on the latest design trends and technologies?" Portfolio Presentation Strategy:

• Select Impactful Projects: Choose projects that best demonstrate your visual design skills, proficiency in Figma, experience with design systems, and problem-solving capabilities.

• Structure Your Narrative: For each project, clearly outline the context, the challenge, your specific role and contributions, your design process (including iterations), the tools used, and the results achieved.

• Highlight Figma Mastery: Be prepared to walk through your Figma files, showcasing your component usage, prototyping skills, and organization.

• Quantify Outcomes: Wherever possible, use data or metrics to demonstrate the impact of your designs (e.g., improved conversion rates, user satisfaction scores).

• Showcase AI Experimentation: If applicable, discuss your experiments with AI tools, highlighting any efficiencies gained or novel approaches discovered.

📝 Enhancement Note: The interview will likely probe for a strong understanding of user-centered design principles, practical application of design tools, and an ability to communicate effectively within a corporate, regulated environment. Demonstrating an understanding of the financial services context will be a significant advantage.

📌 Application Steps

To apply for this Visual Designer position:

• Submit your application through the provided link on the Lloyds Banking Group careers portal.

• Portfolio Customization: Ensure your portfolio is up-to-date and highlights projects relevant to UI/UX design for web and mobile applications, with a strong emphasis on your Figma skills and any design system experience. Tailor your project selection to showcase your ability to solve problems visually.

• Resume Optimization: Update your resume to clearly list your experience with Figma, Adobe Creative Suite, and any design systems. Quantify achievements where possible and use keywords from the job description (e.g., "visual design," "UI design," "prototyping," "digital experiences").

• Interview Preparation: Practice presenting your portfolio, focusing on articulating your design process, rationale, and the impact of your work. Prepare answers to common design interview questions and be ready to discuss your experience with AI design tools.

• Company Research: Familiarize yourself with Lloyds Banking Group's brand, its digital offerings, and its stated values regarding customer focus, integrity, and innovation. Understand the context of working within the financial services industry.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with Lloyds Banking Group before making application decisions.