UX/UI Project Engineer I

📍 Job Overview

Job Title: UX/UI Project Engineer I

Company: Sierra Nevada Corporation

Location: Englewood, CO / Lone Tree, CO, United States

Job Type: FULL_TIME

Category: Project Engineering / Operations Management

Date Posted: 2026-05-20

Experience Level: 10+ years

Remote Status: Hybrid

🚀 Role Summary

• This role is crucial for overseeing the end-to-end user experience and project execution for critical aerospace and defense programs, specifically in the SAOC mission.

• It involves a blend of project management, technical oversight of UX/UI development, and leadership of user training and support operations.

• The position requires a strong ability to bridge the gap between operational users, customers, and the development team, ensuring seamless integration and adoption of complex systems.

• Success in this role hinges on meticulous project coordination, proactive risk management, and the ability to translate complex user needs into tangible, high-quality technical solutions.

📝 Enhancement Note: This role, while titled "UX/UI Project Engineer I," carries significant operational responsibilities. The "I" designation might seem entry-level, but the 9+ years of experience requirement and the depth of responsibilities suggest a mid-to-senior level impact, likely reflecting a specific internal leveling within SNC for specialized engineering roles. The emphasis on project coordination, user support, and training points towards a strong operational component that goes beyond typical UX/UI design.

📈 Primary Responsibilities

• Develop and meticulously manage comprehensive project plans, release schedules, sprint backlogs, user support operations workflows, and CDRL deployment strategies.

• Orchestrate and coordinate cross-functional efforts involving UX designers, front-end developers, training specialists, and diverse program stakeholders to ensure alignment and efficient progress.

• Diligently track project delivery performance against established baseline schedules and costs, identifying variances and proactively reporting them with detailed corrective action plans to program leadership.

• Lead backlog prioritization initiatives, ensuring alignment with critical customer requirements and overarching program priorities for maximum impact.

• Provide authoritative technical oversight and strategic direction across the entire UX/UI development lifecycle, from initial user research and wireframing through front-end implementation, rigorous testing, and final deployment.

• Spearhead UI design reviews, usability testing sessions, and prototype evaluations, actively engaging both customer and end-user groups to gather critical feedback and validate design efficacy.

• Drive consistent application of design principles and quality standards for the user interface across all program-facing tools and dashboards, ensuring a unified and intuitive user experience.

• Oversee the comprehensive process of UI requirements definition, interface control documentation, and ensure robust traceability from high-level user needs down to delivered features.

• Take ownership of the development and execution of comprehensive user training programs, covering all program-facing tools, interfaces, and operational workflows.

• Lead the creation of diverse training materials, including detailed user guides, concise quick-reference cards, engaging video tutorials, and structured instructor-led training (ILT) curricula.

• Coordinate the scheduling and delivery of training sessions with key customer and program stakeholders, while meticulously managing training records and tracking completion rates.

• Establish and maintain a continuous training refresh process to effectively address software updates, new feature releases, and identified user knowledge gaps.

• Systematically gather post-training feedback and leverage performance metrics to continuously improve training effectiveness and enhance user proficiency outcomes.

• Lead user support operations, encompassing help desk/ticket management, efficient issue triage, robust resolution tracking, and transparent user communication.

• Develop and maintain essential support documentation, including runbooks, FAQs, and clear escalation procedures to facilitate efficient Tier-1 and Tier-2 support resolution.

• Monitor and report on key support metrics such as ticket volume, mean time to resolution (MTTR), and recurring issue trends, driving systemic fixes for persistent problems.

• Manage the critical user feedback loop, capturing enhancement requests, defect reports, and usability issues, and channeling them effectively into the development backlog for prioritization.

• Ensure support Service Level Agreements (SLAs) are clearly defined, consistently tracked, and met, proactively escalating any performance risks to program management.

• Act as the principal technical interface between user-facing operations and the development team, translating end-user requirements, feedback, and defect reports into actionable development items.

• Actively participate in SAOC sprint planning, backlog grooming, and release reviews, serving as the voice of the user and the support team.

• Coordinate user acceptance testing (UAT) of new SAOC process releases with operational users prior to production deployment to ensure readiness and satisfaction.

• Maintain clear and accurate documentation of interface agreements, data flows, and dependency relationships between UI/support systems and SAOC back-end processes.

• Facilitate rapid, effective communication between field users and the development team, particularly during critical issue resolution cycles.

• Serve as the primary technical point of contact for external customers on all UI, training, and user support-related matters.

• Capture and flow down customer interface requirements into UX/UI design decisions, training content development, and support procedures.

• Present user experience maturity, support performance metrics, and training completion status effectively at program reviews and customer meetings.

• Manage customer expectations regarding feature delivery timelines, support response commitments, and training availability, ensuring transparency and alignment.

• Proactively engage customers to gather user satisfaction data and drive continuous improvement initiatives for the overall user experience.

• Identify UI defects, support bottlenecks, training gaps, and integration failures early in the lifecycle; develop comprehensive resolution plans with clear owners and target dates.

• Own and manage the UI/Support Risk Register, documenting technical, operational, and schedule risks with detailed probability/impact assessments and robust mitigation plans.

• Implement contingency strategies for critical user-impacting outages, training delivery failures, or disruptions to essential system integrations like ServiceNow.

📝 Enhancement Note: The breadth of responsibilities listed, from project coordination and UX/UI oversight to user training, support, and customer interface, indicates this role is highly integrated into the operational success of the SAOC program. The emphasis on managing user support operations and training programs, alongside UX/UI development, suggests a need for strong process management and operational efficiency skills, typical of a Revenue Operations or Sales Operations role, but applied within a defense engineering context.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Systems Engineering, Computer Science, Information Systems, or a closely related technical field.

Experience:

• Minimum of 9 years of progressive engineering experience is required.

• A minimum of 2 years must be in a technical lead or project engineering lead role.

• 4-6 years of project leadership or engineering program management experience on software-intensive programs is preferred.

• Experience in Aerospace & Defense programs with a background supporting classified or operationally sensitive user communities is preferred.

Required Skills:

• Demonstrated hands-on experience in UX/UI development, encompassing wireframing, prototyping, usability testing, and front-end implementation on production systems.

• Proven experience designing and delivering comprehensive user training programs for complex technical systems, including the development of written guides, visual aids, and structured curricula.

• Direct experience managing a user support function, including ticket lifecycle management, SLA definition and tracking, and escalation procedures.

• Working experience with ServiceNow as a functional user, workflow owner, or administrator, including familiarity with catalog items, incident/change/request management, and reporting capabilities.

• Experience serving as a key interface between operational users and a software development team, adept at translating user needs into backlog items and coordinating user acceptance testing.

• Strong requirements management skills, with the ability to capture, document, and trace user interface requirements through the design and into delivered solutions.

• Experience managing project plans, schedules, and budgets using formal project management tools such as MS Project, Jira, or equivalent.

• Excellent verbal and written communication skills, with a demonstrated ability to articulate technical content clearly to diverse audiences including end users, customers, and program leadership.

Preferred Skills:

• Proficiency with modern front-end technologies such as React, Angular, Vue.js, HTML/CSS, or experience with low-code/no-code UI platforms commonly used in enterprise programs.

• Experience with UX research methods, including user interviews, task analysis, card sorting, and A/B testing, and translating research findings into actionable design decisions.

• Certified Application Developer (CAD) certification.

• Experience applying ITSM frameworks, such as ITIL v4, to program support operations.

• Knowledge of Agile/SAFe delivery practices, with experience participating in PI Planning, sprint reviews, and backlog refinement as a business or user representative.

• Active DoD Top Secret Clearance with SCI Eligibility.

📝 Enhancement Note: The requirements emphasize a blend of technical UX/UI skills with robust project management and operational leadership. The explicit mention of ServiceNow and ITSM frameworks (ITIL v4) points to a need for process-oriented thinking, similar to operations roles focused on system efficiency and user enablement. The security clearance requirement is paramount.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies in UX/UI Lifecycle Management: Showcase projects where you've managed the UX/UI development process from conception to delivery, highlighting your role in requirements gathering, design, implementation, and testing.

• Demonstration of User Training Program Development: Include examples of training materials created (e.g., manuals, quick guides, video outlines) and metrics demonstrating the effectiveness or reach of training programs you've led.

• User Support Operations Management: Present evidence of managing help desk operations, including examples of ticket management workflows, SLA tracking reports, and strategies for issue triage and resolution. Quantify improvements in response times or resolution rates if possible.

• ServiceNow Workflow Examples: If possible, provide anonymized examples or detailed descriptions of workflows you've managed or optimized within ServiceNow, demonstrating your understanding of its capabilities for incident, request, or change management.

• Project Planning & Tracking Artifacts: Include samples of project plans, sprint backlogs, or status reports that illustrate your ability to manage schedules, track progress, and communicate project status effectively.

Process Documentation:

• Workflow Design & Optimization: Document processes for how you've designed or optimized user support workflows, training delivery pipelines, or the UX/UI development lifecycle itself. Focus on efficiency gains and user satisfaction improvements.

• Implementation & Automation Methods: Detail how you've implemented new processes or leveraged tools (like ServiceNow) for automation within user support or training functions.

• Measurement & Performance Analysis: Show how you've established metrics and reporting mechanisms to measure the performance of UX/UI initiatives, user training effectiveness, and user support operations.

📝 Enhancement Note: For this role, the portfolio should not only showcase design capabilities but also the operational management of the user experience lifecycle. This includes demonstrating process ownership, metrics-driven improvement, and effective system utilization (especially ServiceNow) to manage user support and training functions. This aligns with operations roles that focus on process efficiency and user enablement.

💵 Compensation & Benefits

Salary Range:

• Estimated Starting Salary Range: $143,487.14 - $197,294.82 per year.

• Compensation is highly dependent on candidate skills, experience, education, and certifications.

Benefits:

• Medical Insurance

• Dental Insurance

• Vision Insurance

• 401(k) with a generous 150% match up to 6% of contributions.

• Life Insurance

• 3 weeks of Paid Time Off (PTO) annually.

• Tuition Reimbursement program to support continued education and professional development.

Working Hours:

• Standard full-time working hours are expected, likely around 40 hours per week.

• The role is designated as Hybrid, indicating a mix of on-site and remote work. Specific on-site expectations will be clarified during the interview process.

📝 Enhancement Note: The salary range provided is substantial, reflecting the senior experience level (9+ years with 2+ years in lead roles) and the critical nature of defense projects. The benefits package is comprehensive, with a notably strong 401(k) match and ample PTO, indicating a commitment to employee well-being. The hybrid work arrangement offers flexibility, which is increasingly valued by experienced professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Aerospace & Defense, National Security Systems. Sierra Nevada Corporation (SNC) is a global leader in advanced aerospace and national security solutions.

Company Size: While specific numbers for the IAS business area aren't provided, SNC as a whole is a significant player, suggesting a medium to large enterprise environment with established processes but also a degree of agility.

Founded: SNC has a history spanning 60 years, indicating a stable, experienced company with a deep understanding of its markets.

Team Structure:

• Cross-Functional Collaboration: The role explicitly requires coordination with UX designers, front-end developers, training specialists, program stakeholders, and external customers, emphasizing a highly collaborative, matrixed team structure.

• Reporting: The Project Engineer will report to program leadership and serve as the principal interface for user-facing operations, implying direct interaction with various levels of management.

• Program Focus: The team is deeply embedded within specific, high-stakes programs like the SAOC mission, requiring a mission-oriented mindset and a focus on delivering critical capabilities.

Methodology:

• Agile/SAFe Practices: The role mentions participation in sprint planning, backlog grooming, and PI Planning, indicating an adoption of Agile and Scaled Agile Framework (SAFe) methodologies for software development and project execution.

• User-Centric Design & Development: A strong emphasis is placed on user research, usability testing, and gathering feedback to inform design and development decisions, reflecting a user-centric approach.

• Data-Driven Operations: Metrics for training effectiveness, user support performance (SLAs, MTTR), and project delivery are integral to the role, suggesting a data-driven approach to operational management.

Company Website: https://www.sncorp.com/

📝 Enhancement Note: SNC's long history and focus on critical defense missions suggest a culture that values expertise, reliability, and mission success. The blend of Agile methodologies with stringent defense requirements implies a structured yet adaptable operational environment. The hybrid work arrangement indicates a modern approach to employee flexibility within a traditionally on-site industry.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Project Engineer I but requires 9+ years of experience and significant leadership in managing complex project lifecycles, user training, and support operations. This suggests it's a mid-to-senior level position with substantial responsibility, acting as a critical bridge between technical development and end-user operational success. It’s a role that fuses engineering rigor with operational execution.

Reporting Structure: The Project Engineer will likely report to a Program Manager or Engineering Lead, with direct interaction and reporting duties to various program stakeholders and external customers. This structure necessitates strong communication and stakeholder management skills.

Operations Impact: This role has a direct and significant impact on the operational readiness and effectiveness of critical defense systems like SAOC. By ensuring intuitive user interfaces, comprehensive training, and robust support, the Project Engineer directly contributes to the successful utilization of these systems by end-users, ultimately bolstering national security capabilities.

Growth Opportunities:

• Specialization in UX/UI & Operations Integration: Develop deep expertise in integrating UX/UI principles with operational support and training strategies within the defense sector.

• Program Management Advancement: Progress into more senior program management roles, overseeing larger and more complex projects within SNC's IAS business area or other divisions.

• Leadership in User Experience & Support: Grow into leadership positions focused purely on user experience strategy, customer success, or service delivery management for advanced technological systems.

• Cross-Divisional Mobility: Leverage experience in a critical program like SAOC to explore opportunities in other SNC business areas requiring similar skills in project execution and stakeholder management.

• Continuous Learning & Certification: Pursue advanced certifications (e.g., PMP, ITIL Expert, SAFe certifications) and leverage SNC's tuition reimbursement for further education in relevant technical or management fields.

📝 Enhancement Note: The "Project Engineer I" title is potentially misleading given the experience and responsibility. Candidates should view this as a significant, impactful role with clear pathways for advancement into broader program management or specialized user-centric leadership roles, particularly within the high-demand aerospace and defense sector. The operational aspects are key to growth.

🌐 Work Environment

Office Type: Hybrid. This implies a combination of working remotely and from a physical office location.

Office Location(s): Englewood, CO and Lone Tree, CO. These are suburban Denver locations known for their presence in the aerospace and technology sectors.

Workspace Context:

• Collaborative Spaces: The hybrid nature and emphasis on cross-functional teams suggest opportunities for collaboration in both physical meeting rooms and virtual environments.

• Technology Access: As a Project Engineer, expect access to standard office technology, project management software, UX/UI tools, and potentially specialized engineering software relevant to SNC's work.

• Team Interaction: Regular interaction with UX designers, developers, training specialists, and program leadership is expected, fostering a dynamic and engaged work environment.

Work Schedule: Standard full-time, 40-hour work week. The hybrid arrangement allows for some flexibility in managing work location, balancing on-site collaboration with remote focus time.

📝 Enhancement Note: The hybrid model in the Denver tech corridor offers a good balance of flexibility and in-person collaboration, essential for a role that interfaces with multiple teams and customers. Candidates should inquire about specific expectations for on-site days and team collaboration norms during the interview process.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screen: Likely a recruiter or HR screen to assess basic qualifications, security clearance status, and interest alignment.

• Hiring Manager Interview: In-depth discussion focusing on project management experience, technical leadership, UX/UI oversight, and experience with user support/training functions. Expect behavioral questions related to past project successes and challenges.

• Technical/Team Interview: Interaction with potential team members (UX designers, developers, other engineers) to assess technical acumen, collaboration style, and understanding of development lifecycles. May include scenario-based questions.

• Portfolio Review: A dedicated session to present selected portfolio items, demonstrating your capabilities in UX/UI lifecycle management, training development, and user support operations. Be prepared to walk through case studies and explain your process and impact.

• Customer/Stakeholder Interview (Potentially): Depending on the program structure, there might be an interview with key stakeholders or customer representatives to assess your ability to manage external relationships and requirements.

• Final Interview/Offer: Typically with senior leadership to confirm fit and extend an offer.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 projects that best showcase your end-to-end project management, UX/UI oversight, and operational management (training/support) skills.

• Focus on Impact: For each project, clearly articulate the problem, your role, the solutions implemented, and the measurable outcomes or impact achieved (e.g., improved user efficiency, reduced support tickets, higher training completion rates).

• Highlight Process & Tools: Detail the methodologies (Agile/SAFe), tools (ServiceNow, Jira, MS Project), and processes you employed.

• Showcase Communication: Be prepared to walk through your portfolio items clearly and concisely, demonstrating your ability to communicate complex technical and operational information to various audiences.

• Address Operations: Emphasize how your work on UX/UI directly supported operational goals and user adoption.

Challenge Preparation:

• Scenario-Based Questions: Be ready to discuss how you would handle specific project challenges, such as managing scope creep, resolving cross-functional team conflicts, addressing critical user feedback, or improving support SLAs.

• Process Improvement Scenarios: Prepare examples of how you've identified inefficiencies in development, training, or support processes and implemented solutions.

• ServiceNow Use Cases: Think about specific ways you've leveraged ServiceNow for operational improvements or managed its functionalities related to user support.

📝 Enhancement Note: The interview process emphasizes not just technical UX/UI skills but also the candidate's ability to manage complex operational workflows and stakeholder relationships. A strong portfolio demonstrating process ownership and impact is critical. Candidates should prepare to discuss their experience with ServiceNow and Agile methodologies in detail.

🛠 Tools & Technology Stack

Primary Tools:

• Project Management: MS Project, Jira (essential for Agile/SAFe, sprint planning, backlog management).

• UX/UI Design & Prototyping: While specific tools aren't listed, expect familiarity with industry-standard tools like Figma, Sketch, Adobe XD, or similar for wireframing and prototyping.

• ServiceNow: A core requirement for user support operations, including familiarity with its modules for incident, change, request management, service catalog, and reporting.

• Documentation Tools: Microsoft Office Suite (Word for guides, PowerPoint for presentations, Excel for tracking/reporting), potentially Confluence for knowledge base management.

Analytics & Reporting:

• ServiceNow Reporting: For tracking support metrics (ticket volume, MTTR, SLA compliance).

• Jira Dashboards: For monitoring sprint progress, backlog health, and release velocity.

• Excel/Google Sheets: For custom data analysis and reporting on training effectiveness or user satisfaction.

• Business Intelligence Tools (Potential): May use tools like Tableau or Power BI for more advanced dashboarding if integrated into SNC's reporting infrastructure.

CRM & Automation:

• ServiceNow: Serves as a primary platform for managing user interactions and support workflows.

• Front-End Technologies (Preferred): React, Angular, Vue.js, HTML/CSS knowledge is a plus for understanding front-end implementation.

• Integration Tools (Potential): While not explicitly stated, understanding how systems integrate, especially with ServiceNow and back-end processes, is valuable.

📝 Enhancement Note: Proficiency with project management tools (Jira, MS Project) and ServiceNow is non-negotiable. Familiarity with front-end technologies and UX research tools will be highly advantageous. The role requires an ability to leverage these tools to manage complex operational processes.

👥 Team Culture & Values

Operations Values:

• Mission Focus: A strong commitment to the success of critical national security programs, understanding the high stakes involved.

• Technical Excellence: Upholding high standards in engineering, design, and project execution.

• Collaboration & Communication: Valuing teamwork, open communication, and effective information sharing across diverse teams and stakeholders.

• User Advocacy: Prioritizing the needs and experience of the end-user in all aspects of design, development, training, and support.

• Adaptability & Agility: Embracing change, responding effectively to evolving requirements, and leveraging Agile methodologies to deliver rapidly.

• Integrity & Reliability: Maintaining the highest ethical standards and ensuring the reliability and security of systems.

Collaboration Style:

• Cross-Functional Integration: Expect a highly collaborative environment where UX designers, developers, training specialists, and program managers work closely together on a daily basis.

• Proactive Communication: A culture that encourages proactive communication, early identification of issues, and rapid problem-solving.

• Feedback Loop Culture: Encouraging constructive feedback, both giving and receiving, to drive continuous improvement in processes and products.

• Knowledge Sharing: A willingness to share expertise and best practices, particularly concerning user experience, training methodologies, and operational support.

📝 Enhancement Note: SNC's culture, particularly within defense programs, likely emphasizes professionalism, accountability, and a shared commitment to mission success. The emphasis on collaboration and user advocacy points to a team-oriented environment where individual contributions are valued within the larger program goals.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Technical Depth with Operational Breadth: The role requires expertise in both UX/UI engineering and the operational management of training and support, demanding a versatile skill set.

• Navigating Complex Stakeholder Needs: Managing expectations and requirements from multiple stakeholders, including internal teams, government customers, and end-users, can be challenging.

• Security Clearance Requirements: Maintaining an active Top Secret clearance with SCI eligibility is a continuous requirement and can be a factor in career progression and project assignment.

• Pace of Defense Programs: Working within the defense sector often involves rigorous processes and long development cycles, which can be a challenge for those accustomed to faster-moving commercial environments.

• Integration with Legacy Systems: Potentially integrating new UX/UI solutions with existing or legacy systems, requiring careful planning and execution.

Learning & Development Opportunities:

• Advanced UX/UI and Human Factors Training: Opportunities to deepen expertise in cutting-edge UX/UI design principles, user research methodologies, and human factors engineering relevant to complex systems.

• Project Management & Agile Certifications: Support for obtaining or renewing certifications like PMP, ITIL, or SAFe, enhancing professional credentials and project leadership capabilities.

• Leadership Development Programs: Access to SNC's internal leadership development programs to hone management, strategic thinking, and team-building skills.

• Exposure to Cutting-Edge Defense Technology: Working on programs like SAOC provides hands-on experience with some of the most advanced technologies in aerospace and national security.

• Mentorship from Senior Engineers and Program Leaders: Opportunities to learn from experienced professionals in both engineering and program management capacities.

📝 Enhancement Note: This role offers significant growth potential by tackling complex challenges in a critical industry. The challenges encountered are opportunities to develop highly sought-after skills in program management, operational efficiency, and user-centric system delivery within the defense sector.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you managed a complex software project from initial user requirements through to deployment and user adoption. What were the key challenges, and how did you overcome them?" (Focus on project management, stakeholder communication, and operational handover.)

• "How have you leveraged user feedback and data analytics to drive improvements in UX/UI design or user support processes?" (Highlight your data-driven approach and user advocacy.)

• "Walk me through your experience managing user training programs. What are the key components of an effective training strategy for complex technical systems, and how do you measure success?" (Showcase your training development and delivery expertise.)

Company & Culture Questions:

• "What interests you about Sierra Nevada Corporation and specifically the SAOC mission?" (Research SNC's mission, values, and recent news related to SAOC.)

• "How do you see your role contributing to the success of a high-stakes defense program like SAOC?" (Connect your skills to mission impact and operational readiness.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each portfolio piece, clearly state the objective, your specific contribution, the process followed (including tools and methodologies), the outcome/impact, and lessons learned.

• Quantify Impact: Wherever possible, use metrics to demonstrate the success of your projects (e.g., "reduced user error by 15%", "increased training completion rates by 20%", "improved support ticket resolution time by 10%").

• Highlight Operational Linkages: Emphasize how your UX/UI work directly supported operational efficiency, user adoption, or mission success.

• Be Prepared for Technical Deep Dives: Anticipate questions about your design choices, technical implementation details, and problem-solving approaches.

• Showcase ServiceNow Proficiency: If you have specific examples of ServiceNow workflows or improvements, be ready to discuss them in detail.

📝 Enhancement Note: Preparation should focus on demonstrating a holistic understanding of the role – bridging engineering, project management, and operational excellence. Candidates should be ready to articulate their impact using quantifiable results and connect their experience to SNC's mission and the specific demands of the SAOC program.

📌 Application Steps

To apply for this UX/UI Project Engineer I position:

• Submit your formal application through the SNC careers portal via the provided link.

• Customize Your Resume: Tailor your resume to highlight keywords and responsibilities mentioned in the job description, particularly focusing on project management, UX/UI lifecycle, user training, user support operations, ServiceNow, and any relevant defense industry experience. Quantify achievements wherever possible.

• Prepare Your Portfolio: Select 2-3 key projects that best demonstrate your capabilities in managing UX/UI development, developing training programs, and overseeing user support. Ensure these showcase your process, tools, and impact, with a particular emphasis on operational outcomes.

• Research SNC and SAOC: Gain a thorough understanding of Sierra Nevada Corporation's mission, values, and its role in the SAOC program. Familiarize yourself with the company's commitment to national security and its technological innovations.

• Practice Interview Responses: Rehearse answers to common interview questions, focusing on behavioral examples, scenario-based problem-solving, and your ability to articulate your experience with project management, UX/UI, and operational support, particularly with ServiceNow.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.