Design Manager - ICT

📍 Job Overview

Job Title: Design Manager - ICT

Company: Lendlease

Location: Adelaide, South Australia, Australia

Job Type: FULL_TIME

Category: Operations - ICT Design & Delivery Management

Date Posted: 2026-06-01

Experience Level: 5-10 Years

Remote Status: Hybrid

🚀 Role Summary

• Lead the comprehensive design and subsequent delivery of Information and Communication Technology (ICT) and digital health systems for a significant healthcare infrastructure project.

• Serve as the central subject matter expert and primary point of contact for all ICT-related design elements, guiding them from initial conception through to package management during the construction phase.

• Drive the quality, value optimization, and fitness-for-purpose of diverse technology packages by fostering strong collaboration between consultants, trade partners, client representatives, and internal stakeholders.

• Uphold Lendlease's stringent Global Minimum Requirements (GMRs) and Environmental, Health, and Safety (EHS) in Design obligations, ensuring all ICT solutions are compliant, safe, and sustainable.

📝 Enhancement Note: This role is positioned within the operational delivery arm of a major construction and development firm, focusing on the technical and project management aspects of ICT systems within complex infrastructure, specifically healthcare. The emphasis is on managing the design lifecycle and ensuring seamless integration and delivery, aligning closely with GTM (Go-to-Market) operational excellence and project execution.

📈 Primary Responsibilities

• Spearhead the design management process for a broad spectrum of ICT and digital health technologies, transitioning effectively into package management responsibilities during the project delivery phase.

• Act as the pivotal interface, facilitating clear communication and coordination between external consultants, trade partners, client representatives, and internal Lendlease project teams.

• Proactively drive design quality, achieve value optimization, and ensure the fitness-for-purpose of all technology packages across the project lifecycle.

• Represent Lendlease in critical technical working groups and digital health forums, contributing expertise and advocating for project objectives.

• Meticulously coordinate design deliverables, manage approvals, process departures, and oversee all change management activities related to ICT systems.

• Support the seamless technology integration, including the setup of run-up rooms and ensuring robust system interoperability.

• Establish and manage robust design quality frameworks, implement effective document control procedures, and champion digital engineering processes.

• Foster close collaboration with construction, commercial, and broader delivery teams to guarantee integrated and efficient project outcomes.

• Ensure all ICT design aspects strictly comply with Lendlease Global Minimum Requirements (GMRs) and EHS in Design obligations, identifying and mitigating risks throughout the design lifecycle.

• Embed sustainability targets (e.g., Green Star, NABERS, WELL) into all design outcomes, aligning with Lendlease's corporate responsibility objectives.

• Maintain strong project governance, provide accurate and timely reporting, manage cost controls effectively, and ensure continuous stakeholder engagement.

📝 Enhancement Note: The responsibilities highlight a blend of technical design oversight and project management execution, a common requirement in GTM operations for large-scale projects. The emphasis on GMRs, EHS, and sustainability indicates a structured, compliance-driven operational environment.

🎓 Skills & Qualifications

Education: Bachelor's degree in Information and Communication Technology (ICT), Engineering, or a closely related technical discipline is highly regarded.

Experience: A minimum of 5-10 years of progressive experience in managing ICT and/or digital health design on large, complex infrastructure projects is essential. Demonstrated experience in transitioning from a pure design management role to package management during delivery is crucial.

Required Skills:

• Proven expertise in managing the full lifecycle of ICT and digital health design for complex infrastructure projects.

• Strong understanding of integrated technology systems, particularly within healthcare or other mission-critical environments.

• Demonstrated capability in leading and coordinating multidisciplinary consultant teams.

• Experience in transitioning design management responsibilities into effective delivery and package management.

• Exceptional stakeholder management, communication, and interpersonal skills.

• Proficient problem-solving abilities with a track record of resolving technical and project challenges.

• A strong commitment to safety, quality, sustainability, and collaborative work practices.

Preferred Skills:

• Direct experience within the healthcare sector, understanding specific digital health technologies and operational needs.

• Knowledge of Lendlease Global Minimum Requirements (GMRs) and EHS in Design principles.

• Experience with digital engineering tools and processes.

• Familiarity with sustainability frameworks such as Green Star, NABERS, and WELL.

• Experience with diverse ICT systems including Nurse Call, Patient Engagement, AV, Networking, and Unified Communications.

📝 Enhancement Note: The experience level and the blend of technical ICT knowledge with project management skills suggest a mid-to-senior level role. The emphasis on specific ICT systems and healthcare context points towards a specialized operations function within the construction sector.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase case studies demonstrating successful management of ICT/digital health design on large-scale infrastructure projects, highlighting complexity and scale.

• Present examples of value optimization initiatives within design processes, detailing the problem, solution, and quantifiable impact.

• Include documentation illustrating the transition from design management to package management, emphasizing handover and delivery coordination.

• Provide evidence of managing multidisciplinary design teams and coordinating deliverables from various consultants and trade partners.

Process Documentation:

• Documented workflows for design management, from initial brief development through to detailed design completion.

• Processes for quality assurance and quality control of ICT design deliverables, including review and approval cycles.

• Procedures for managing design changes, technical queries, and RFI (Request for Information) processes.

• Frameworks for managing design consultants and trade partners, including scope definition and performance monitoring.

• Methodologies for integrating sustainability targets and EHS requirements into the design process.

📝 Enhancement Note: For a Design Manager role, the portfolio should emphasize process documentation and a structured approach to design management, rather than purely end-user outcomes. The focus on "process" and "systems" aligns with operational excellence and repeatable frameworks.

💵 Compensation & Benefits

Salary Range: While not explicitly stated, for a Design Manager with 5-10 years of experience in a major Australian city like Adelaide, specializing in ICT for large infrastructure projects, a competitive annual salary range is estimated between AUD $130,000 - $180,000. This estimate is based on industry benchmarks for similar roles in construction and technology project management in Australia, considering the project's scale and complexity.

Benefits:

• Comprehensive Health & Well-being programs designed to support employee health.

• Dedicated well-being leave to encourage rest and rejuvenation.

• Access to health assessments for proactive health monitoring.

• Discounts on gym memberships and exercise facilities.

• Flexible work arrangements to promote work-life balance.

• Opportunity to purchase additional annual leave for extended time off.

• Extensive family support benefits to assist employees with family responsibilities.

• An additional 3 days of well-being leave per year, on top of standard annual leave.

• Performance-based bonus scheme.

• Employee Share Acquisition program, offering ownership in Lendlease.

• Options for salary sacrificing to optimize financial benefits.

• Generous parental leave policy of 26 weeks for any parent, regardless of gender.

Working Hours: The role is full-time, typically corresponding to a standard 40-hour work week. However, hybrid work arrangements and flexibility are offered, allowing for adaptation to project demands and personal needs.

📝 Enhancement Note: The estimated salary range is derived from publicly available salary data for Design Managers and Senior ICT Project Managers in Australia, adjusted for the specific industry (construction/infrastructure) and location (Adelaide). Benefits are detailed as provided in the job description, with specific emphasis on those relevant to work-life balance and employee well-being, often critical for retention in demanding operational roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Lendlease operates within the integrated real estate sector, encompassing Investment Management, Development, and Construction. This role is situated within the Construction division, focusing on delivering complex infrastructure projects, particularly in the healthcare sector. The industry demands high standards of safety, quality, innovation, and sustainability.

Company Size: Lendlease is a large, globally integrated real estate group with a significant presence and a substantial number of employees worldwide. This scale implies robust corporate structures, established processes, and opportunities for career advancement within a structured operational framework.

Founded: Founded over 60 years ago, Lendlease has a long-standing history and a proven track record in creating significant urban developments and infrastructure projects globally. This longevity suggests stability, deep industry expertise, and a commitment to long-term strategic goals.

Team Structure:

• The ICT Design Manager reports to the ICT Project Manager, indicating a hierarchical structure within the project's ICT delivery team.

• The ICT team likely comprises specialists in various technology domains, project coordinators, and potentially support staff, all working towards the successful implementation of ICT solutions.

Methodology:

• Design management is guided by a focus on quality, value optimization, and fitness-for-purpose, adhering to Lendlease's Global Minimum Requirements (GMRs).

• Processes emphasize risk identification and mitigation throughout the design lifecycle, ensuring compliance with EHS and sustainability standards.

• Collaboration and stakeholder engagement are central, requiring strong communication and coordination skills to achieve seamless project outcomes.

• Digital engineering processes and robust document control are utilized to manage complex information flows.

Company Website: https://www.lendlease.com/

📝 Enhancement Note: The company culture is one of a large, established, and global firm with a strong emphasis on structured processes, safety, and sustainability, which directly impacts the operational execution of projects. The "integrated" nature suggests a holistic approach to development and construction.

📈 Career & Growth Analysis

Operations Career Level: This position is classified as a mid-to-senior level role, demanding significant experience in specialized ICT design and project management within large infrastructure contexts. The Design Manager is expected to function with a high degree of autonomy, acting as a subject matter expert and leading critical design processes, thus influencing project outcomes significantly.

Reporting Structure: The Design Manager reports directly to the ICT Project Manager, indicating a clear line of accountability and a structured project management framework. This relationship is crucial for operational alignment, decision-making, and progress reporting.

Operations Impact: The ICT Design Manager's role is pivotal to the success of the project's technology infrastructure. Effective design management ensures that ICT systems are not only functional and integrated but also contribute to the overall efficiency, safety, and patient experience within the healthcare facility. This directly impacts operational readiness and the long-term value of the asset.

Growth Opportunities:

• Specialization: Opportunity to deepen expertise in digital health technologies and complex ICT system integration within healthcare settings, becoming a recognized subject matter expert.

• Project Leadership: Potential to advance to an ICT Project Manager role or lead design management across multiple projects, managing larger teams and budgets.

• Cross-Functional Development: Exposure to broader construction and development processes, offering pathways into more comprehensive project management or operational leadership roles within Lendlease.

• Continuous Learning: Access to Lendlease's extensive project pipeline and commitment to professional development, potentially including certifications in project management, ICT, or sustainability.

📝 Enhancement Note: The growth opportunities outlined are typical for operational roles in large construction and development firms, focusing on deepening technical expertise, expanding project management scope, and moving into leadership positions.

🌐 Work Environment

Office Type: The role is based in Adelaide, South Australia, operating within a hybrid work model. This suggests a combination of office-based work for collaboration and meetings, and remote work for focused tasks. The office environment is likely professional and collaborative, supporting project teams.

Office Location(s): The primary work location is Adelaide, South Australia, Australia. Specific office details would be provided upon commencement, but it is expected to be a professional Lendlease office supporting major project activities.

Workspace Context:

• The workspace will facilitate close collaboration with the ICT Project Manager and other project stakeholders, fostering a team-oriented approach to problem-solving.

• Access to necessary project management tools, communication platforms, and potentially specialized design software will be provided to support operational efficiency.

• Opportunities for interaction with construction teams, commercial managers, and client representatives will be frequent, emphasizing the integrated nature of the project delivery environment.

Work Schedule: A standard 40-hour work week is typical for a full-time position. However, the hybrid arrangement and the nature of large projects may require some flexibility to meet critical deadlines or attend specific project events, balanced by the company's commitment to work-life balance.

📝 Enhancement Note: The hybrid model indicates a modern work environment that balances the need for in-person collaboration critical for design and project management with the flexibility desired by professionals.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and application to assess alignment with the core requirements, particularly experience in ICT design management on large infrastructure projects.

• First Interview: Typically with the hiring manager (ICT Project Manager) to discuss your experience, technical skills, and understanding of ICT systems in healthcare or critical environments. Be prepared to elaborate on your portfolio.

• Technical/Case Study: You may be asked to present a case study from your portfolio, demonstrating your approach to design management, problem-solving, and stakeholder engagement on a complex project. This is where your process documentation and impact metrics will be key.

• Final Interview: Potentially with senior leadership or HR to assess cultural fit, alignment with Lendlease values, and overall suitability for the role and team.

Portfolio Review Tips:

• Structure for Impact: Organize your portfolio to clearly showcase your experience in ICT design management for large infrastructure projects. Use a logical flow, perhaps chronologically or by project type.

• Process-Centric Examples: For each case study, detail the specific design management processes you implemented, including quality frameworks, document control, and change management.

• Quantifiable Results: Wherever possible, present metrics demonstrating the impact of your design management efforts – e.g., cost savings achieved through value optimization, reduction in design-related RFIs, successful integration of systems, or adherence to project timelines.

• Highlight Key Technologies: Explicitly mention your experience with the specific technologies listed in the job description (Nurse Call, AV, Networking, etc.) and how you managed their design and integration.

• Demonstrate Collaboration: Include examples of how you managed consultants and trade partners, and how you facilitated communication and resolved conflicts.

Challenge Preparation:

• Be ready to discuss how you would approach the design management of a complex ICT system for a major health project, considering integration with existing hospital operations, patient safety, and future scalability.

• Prepare to articulate your understanding of Lendlease's GMRs and EHS in Design, and how you would ensure compliance.

• Practice explaining technical concepts related to ICT infrastructure clearly and concisely to both technical and non-technical stakeholders.

📝 Enhancement Note: The emphasis on a portfolio review and potential case studies strongly indicates that demonstrating a structured, process-driven approach to design management is critical for this role. Candidates should prepare to articulate their methodologies and quantifiable impacts.

🛠 Tools & Technology Stack

Primary Tools:

• Project Management Software: Proficiency in standard project management platforms (e.g., Microsoft Project, Primavera P6) for scheduling, resource allocation, and progress tracking.

• Collaboration Platforms: Experience with tools like Microsoft Teams, Slack, or similar for team communication and document sharing.

• Design & Documentation Tools: Familiarity with document management systems and potentially BIM (Building Information Modeling) or other digital engineering platforms for managing design deliverables and workflows.

Analytics & Reporting:

• Reporting Tools: Ability to generate and interpret project reports related to design progress, budget, and risk.

• Data Analysis: Skills in analyzing data from various sources to identify trends, issues, and opportunities for design optimization.

CRM & Automation:

• While not a direct CRM role, understanding how ICT systems integrate with broader building management or operational systems may be beneficial.

• Familiarity with workflow automation principles to streamline design review and approval processes.

• Integration Tools: Understanding of how different ICT systems (e.g., nurse call, patient engagement, IT network) are integrated and managed.

📝 Enhancement Note: The role requires a strong command of project management and collaboration tools, as well as an understanding of how design documentation and digital engineering processes are managed. Specific ICT system knowledge is paramount, but general operational tools are also relevant.

👥 Team Culture & Values

Operations Values:

• Safety First: A paramount commitment to ensuring safety in design and construction, aligning with Lendlease's EHS obligations.

• Quality & Excellence: Driving high standards in all design deliverables and project outcomes, ensuring fitness-for-purpose and long-term value.

• Collaboration & Teamwork: Fostering a cooperative environment where cross-functional teams and external partners work together effectively to achieve shared goals.

• Sustainability: Embedding environmental and social responsibility into design decisions, contributing to Lendlease's broader sustainability targets.

• Integrity & Transparency: Upholding ethical practices and maintaining open communication with all stakeholders.

Collaboration Style:

• Cross-Functional Integration: Proactive engagement with construction, commercial, and EHS teams to ensure ICT design aligns with overall project objectives and site realities.

• Consultant & Partner Management: A professional and collaborative approach to managing external design consultants and trade partners, fostering strong working relationships.

• Stakeholder Communication: Clear, concise, and timely communication with client representatives and internal stakeholders to manage expectations and facilitate decision-making.

• Problem-Solving Focus: A collective approach to identifying and resolving design and delivery challenges, encouraging input from all relevant parties.

📝 Enhancement Note: Lendlease's emphasis on safety, quality, collaboration, and sustainability forms the core of its operational culture, influencing how teams work and make decisions.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing Complexity: Navigating the intricate web of ICT systems required for a modern healthcare facility, ensuring seamless integration and interoperability between diverse technologies.

• Stakeholder Alignment: Balancing the varied requirements and expectations of multiple stakeholders, including clinicians, IT departments, project management, and construction teams.

• Evolving Technology: Keeping pace with rapid advancements in ICT and digital health technologies to ensure solutions are future-proof and meet evolving healthcare needs.

• Design Integration: Ensuring ICT designs are fully integrated with architectural, structural, and mechanical systems, avoiding conflicts and optimizing space utilization.

Learning & Development Opportunities:

• Specialized Training: Opportunities to undertake training in specific digital health technologies, advanced ICT infrastructure, or project management methodologies relevant to the healthcare sector.

• Industry Engagement: Participation in relevant industry forums, conferences, and working groups focused on digital health and smart buildings.

• Mentorship: Access to senior project leaders and ICT experts within Lendlease for guidance and career development.

• Project Exposure: Working on a high-profile, complex health project provides invaluable experience and a significant addition to one's professional portfolio.

📝 Enhancement Note: The challenges presented are inherent to managing complex technology projects within demanding sectors like healthcare, offering significant opportunities for professional growth and skill development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you managed the design of a complex ICT system for a large infrastructure project. What were the key challenges, and how did you overcome them?" (Focus on process, problem-solving, and outcomes).

• "How do you ensure ICT design quality and value optimization when managing multidisciplinary consultant teams?" (Highlight your frameworks and collaborative approach).

• "Walk me through your process for managing design changes and approvals on a project of this scale." (Demonstrate your understanding of change management and documentation).

Company & Culture Questions:

• "What do you know about Lendlease's commitment to sustainability and digital engineering, and how would you apply this in your role?" (Research Lendlease's initiatives).

• "How do you ensure collaboration and effective communication between technical design teams, construction teams, and client representatives?" (Provide examples of your communication strategies).

Portfolio Presentation Strategy:

• Storytelling: Frame your portfolio case studies as narratives, clearly outlining the problem, your proposed solution (the design process), the implementation, and the quantifiable results.

• Visual Aids: Use diagrams, flowcharts, or key design documents (anonymized if necessary) to visually support your explanations.

• Focus on Process: Emphasize the how – your methodologies, decision-making processes, and how you managed risks and stakeholders.

• Quantify Impact: Whenever possible, use numbers and data to demonstrate the success of your efforts (e.g., budget adherence, timeline adherence, efficiency gains).

• Tailor to the Role: Highlight experience with the specific technologies mentioned in the job description and your understanding of healthcare project complexities.

📝 Enhancement Note: Interview preparation should focus on demonstrating a structured, process-oriented approach to ICT design management, strong stakeholder engagement skills, and a deep understanding of project execution within complex environments like healthcare infrastructure.

📌 Application Steps

To apply for this Design Manager - ICT position:

• Submit your application through the provided link on the Lendlease Careers portal.

• Tailor Your Resume: Customize your CV to prominently feature keywords and experiences directly relevant to ICT design management, digital health technologies, large infrastructure projects, and stakeholder coordination, as outlined in the job description.

• Prepare Your Portfolio: Curate a selection of your most relevant projects that showcase your expertise in ICT design management, process documentation, and successful project delivery. Be ready to present these with a focus on methodology and quantifiable impact.

• Research Lendlease: Familiarize yourself with Lendlease's current projects, company values, sustainability initiatives, and their approach to digital engineering and GMRs. This will help tailor your responses and demonstrate genuine interest.

• Practice Your Pitch: Rehearse your responses to common interview questions, focusing on clear, concise explanations of your experience, problem-solving approach, and how your skills align with Lendlease's operational needs and culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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