UX/UI Product Experience Designer - Copenhagen

📍 Job Overview

Job Title: UX/UI Product Experience Designer

Company: ECCO

Location: Copenhagen, Denmark

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: February 25, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• This role is centered on enhancing the digital customer experience across ECCO's global platforms, focusing on seamless integration of UX/UI craft with business objectives.

• The position requires a strong emphasis on cross-functional collaboration, turning user insights and business goals into actionable design solutions for digital touchpoints.

• You will be instrumental in maintaining and evolving ECCO's premium brand perception through consistent and user-centric digital design.

• The role involves working within an agile framework, leveraging tools like Figma, Jira, and Confluence to manage the design lifecycle from concept to implementation.

📝 Enhancement Note: While the job title is UX/UI Product Experience Designer, the responsibilities described (customer-facing digital experiences, e-commerce, post-purchase, CRM/email, social, campaigns, landing pages, CRO support) indicate a strong focus on the customer journey within a digital commerce context. This role bridges traditional UX/UI design with a revenue optimization and customer lifecycle perspective, making it highly relevant to operations professionals interested in the user-facing aspects of GTM strategy.

📈 Primary Responsibilities

• Design and iterate on customer-facing digital experiences across multiple touchpoints, including CRM/email, social media campaigns, landing pages, e-commerce platforms, and post-purchase self-service areas (e.g., order updates, delivery information, returns, help sections).

• Translate user insights, business goals, and CRO hypotheses into clear, effective design solutions, managing the design process from initial concepts through to final UI specifications for development.

• Collaborate closely with Brand/Creative and Marketing teams to ensure digital expressions of the ECCO brand are elevated, consistent, and resonate with the target audience, thereby enhancing brand perception.

• Systematically apply and evolve the company's design system, ensuring quality, scalability, and consistency across different teams and international markets, including documenting its usage and supporting its adoption.

• Engage in close partnerships with Product Management and Development teams to align on project scope, technical feasibility, and delivery timelines, ensuring the successful implementation of high-quality digital experiences.

• Support the Conversion Rate Optimization (CRO) program by delivering test-ready designs, variants, and providing input for hypothesis generation and learning analysis, working collaboratively with the CRO Lead.

• Operate effectively within an agile development environment, utilizing tools such as Jira, Confluence, and Microsoft Teams for planning, documentation, alignment, and delivery of design outputs with cross-functional partners.

📝 Enhancement Note: The responsibilities highlight a blend of strategic design thinking and tactical execution. The emphasis on "turning insight and business goals into clear solutions" and supporting the "CRO programme" suggests that candidates should be prepared to demonstrate how their design decisions directly impact business outcomes like conversion rates and customer engagement, a key aspect for operations roles.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background in Design (e.g., Graphic Design, Interaction Design, HCI), Digital Media, or a related field is implied by the nature of UX/UI and Product Design roles.

Experience: Minimum of 3 years of dedicated experience in UX/UI Design or Product Design, with a proven track record of managing end-to-end product design processes.

Required Skills:

• Advanced proficiency in Figma, including strong skills in creating detailed specifications, managing states, defining edge cases, and producing comprehensive design documentation.

• Demonstrated strong design craft and judgment, balancing usability, accessibility, and brand expression while prioritizing simple, scalable solutions.

• Proven ability to collaborate effectively across functions, aligning stakeholders, communicating design rationale clearly, and influencing decision-making without direct authority.

• Comfort and adaptability in evolving work environments; ability to be proactive, structured, prioritize tasks effectively, and contribute to improving workflows and team processes.

Preferred Skills:

• Experience with usability testing methodologies and translating findings into design improvements.

• Familiarity with CRO principles and the ability to design for A/B testing.

• Understanding of digital commerce platforms and customer journey mapping.

• Experience with tools like Jira, Confluence, and Microsoft Teams for project management and collaboration.

• Ability to document and advocate for design system adoption and evolution.

📝 Enhancement Note: The emphasis on "advanced Figma proficiency," "strong quality standards in specs, states, edge cases and design documentation," and "accessibility and design systems in practice" points to a need for meticulous design execution and a systematic approach to design, which is highly valued in operations roles focused on process standardization and efficiency.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end product design projects demonstrating your process from research and ideation to final UI and implementation handover.

• Include case studies that highlight your ability to translate user insights and business goals into effective design solutions, with clear articulation of the problem, your approach, and the outcomes.

• Present examples of your work with design systems, illustrating how you've applied, evolved, or documented components for scalability and consistency.

• Demonstrate your proficiency with Figma, including examples of detailed specifications, interactive prototypes, and design documentation that facilitated smooth developer handoffs.

Process Documentation:

• Provide examples of how you have documented design processes, workflows, and system specifications to ensure clarity and alignment with cross-functional teams.

• Showcase instances where you have contributed to or managed the adoption and evolution of design systems, including documentation for other designers and developers.

• Illustrate your approach to collaborating with development and product teams, including how you ensure design fidelity and quality during implementation.

📝 Enhancement Note: For operations-minded candidates, the portfolio should emphasize the process behind the design, the scalability of solutions through design systems, and the impact of design decisions on business metrics (like CRO). Demonstrating a systematic approach to design, similar to process optimization in operations, will be crucial.

💵 Compensation & Benefits

Salary Range: Based on industry standards for a mid-level UX/UI Product Experience Designer in Copenhagen, Denmark, with 3+ years of experience and advanced Figma skills, the estimated salary range is approximately DKK 40,000 - 55,000 per month (DKK 480,000 - 660,000 annually). This estimate considers the cost of living in Copenhagen and the specialized skill set required.

Benefits:

• Opportunity to shape digital experiences for a global premium brand.

• Collaborative and evolving work environment with cross-functional specialists.

• Access to professional development and learning opportunities.

• Contribution to a company with a strong heritage and informal culture.

• Standard Danish benefits package, which typically includes comprehensive health insurance, pension contributions, paid vacation (minimum 5 weeks), parental leave, and other social security benefits.

• Potential for involvement in shaping workflows and ways of working.

Working Hours: This is a full-time position. Standard working hours in Denmark are typically around 37-40 hours per week, with flexibility often available. The role is based in Copenhagen.

📝 Enhancement Note: Salary is estimated based on available data for similar roles in Copenhagen, Denmark, considering the experience level and specific skill requirements. ECCO's company description suggests an informal culture, which may translate to a more flexible work environment within the on-site requirement.

🎯 Team & Company Context

🏢 Company Culture

Industry: Footwear and Leather Goods Manufacturing & Retail. ECCO is a globally recognized brand known for its commitment to quality and craftsmanship.

Company Size: ECCO is a large, established international company. While specific employee counts for the Global Digital Commerce team aren't detailed, ECCO as a whole employs thousands globally. This size implies structured processes and potential for significant impact across many markets.

Founded: ECCO was founded in 1963. This long history suggests stability, a strong brand identity, and established operational frameworks.

Team Structure:

• You will be part of the Global Digital Commerce team, responsible for ECCO.com, CRM, marketplaces, and partner commerce.

• This team comprises specialists in data, content, media, and lifecycle marketing, indicating a multidisciplinary approach to digital commerce.

Methodology:

• The