UX/UI Manager

📍 Job Overview

Job Title: UX/UI Manager

Company: DXC Technology

Location: Ciudad de México, Mexico

Job Type: Full-Time

Category: User Experience (UX) / User Interface (UI) Design Management

Date Posted: June 23, 2026

Experience Level: 5-10 years

Remote Status: Hybrid

🚀 Role Summary

• Lead the design of intuitive user experiences and interfaces for enterprise-level Sales and Marketing applications.

• Establish and maintain consistent UX/UI standards across multiple platforms to ensure a cohesive and professional user journey.

• Bridge the gap between business process requirements, technical constraints, and user needs to drive effective and adoptable solutions.

• Champion user adoption by creating interfaces that simplify complex processes and minimize the need for extensive training.

• Foster strong collaboration with development teams, product owners, and business stakeholders to translate strategic objectives into tangible design outcomes.

📝 Enhancement Note: This role is positioned within DXC's Sales and Marketing IT organization, indicating a focus on business-facing applications. The emphasis on "technology-agnostic" and navigating "business processes and tech/product limitations" suggests the need for a strategic thinker who can balance user needs with practical implementation realities, rather than a purely aesthetic designer. The requirement for AI-powered design tools points to a forward-looking approach to design efficiency.

📈 Primary Responsibilities

• Design comprehensive user experiences and interfaces for new releases of Sales and Marketing applications, ensuring alignment with business goals and user needs.

• Develop and enforce robust UX/UI standards and style guides to maintain visual and interactive consistency across the application portfolio.

• Proactively identify and address potential technical limitations or business process challenges that could impact user experience, proposing effective design workarounds.

• Strategize and implement design solutions that demonstrably improve user adoption rates and reduce operational friction.

• Facilitate cross-functional collaboration, translating complex requirements from product owners and business stakeholders into actionable design specifications for development teams.

• Create detailed wireframes, interactive prototypes, and comprehensive design specifications using industry-standard tools like Figma.

• Integrate and leverage AI-powered design tools to streamline the prototyping process, explore design variations rapidly, and enhance overall design workflow efficiency.

• Conduct thorough usability assessments, analyze user feedback, and iterate on designs to achieve continuous improvement in user satisfaction and task completion.

• Apply established UX/UI best practices, including accessibility standards (WCAG) and responsive design principles, to deliver professional, enterprise-grade interfaces.

📝 Enhancement Note: The responsibilities highlight a blend of strategic design leadership and hands-on execution. The mention of AI-powered tools suggests an expectation for exploring and adopting emerging design technologies to enhance productivity and innovation in the design process.

🎓 Skills & Qualifications

Education: Bachelor's degree in UX Design, Human-Computer Interaction, Computer Science, or a closely related field.

Experience: Minimum of 5 years of dedicated experience in UX/UI design, specifically for enterprise applications.

Required Skills:

• Expert-level proficiency in Figma for wireframing, prototyping, and detailed design specification.

• Proven experience designing user experiences and interfaces for complex enterprise applications, particularly within Sales and Marketing technology stacks.

• Demonstrated ability to create high-fidelity wireframes, interactive prototypes, and detailed design documentation.

• Strong understanding of technology constraints and their impact on design feasibility and user experience.

• Familiarity with AI-powered design and prototyping tools and their application in accelerating design workflows.

• Knowledge of accessibility standards, specifically WCAG (Web Content Accessibility Guidelines), and their practical implementation.

• Proficiency in responsive design principles to ensure seamless user experiences across various devices and screen sizes.

• Excellent command of English, both written and verbal, for effective communication with global teams. Preferred Skills:

• Experience with other design and prototyping tools beyond Figma.

• Familiarity with user research methodologies and usability testing frameworks.

• Understanding of Agile development methodologies and experience working within cross-functional Agile teams.

• Experience in defining and maintaining design systems or style guides.

• Exposure to backend systems and data structures that influence front-end design.

📝 Enhancement Note: The emphasis on "expert-level proficiency in Figma" is a critical requirement. The "technology-agnostic" approach combined with "understanding of technology constraints" implies a need for pragmatic designers who can work effectively within existing IT landscapes. The mandatory portfolio requirement underscores the importance of tangible proof of design capabilities.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, showcasing a range of UX/UI design work for enterprise applications.

• Demonstrate end-to-end design process for at least 2-3 significant projects, including problem definition, user research, ideation, wireframing, prototyping, and final UI design.

• Showcase how designs addressed specific business objectives and user pain points within a corporate IT context.

• Highlight proficiency in using tools such as Figma for creating detailed wireframes, interactive prototypes, and design specifications.

• Include examples of designs that have successfully driven user adoption or improved process efficiency within an enterprise environment. Process Documentation:

• Ability to document design processes, including user flows, wireframes, and interaction specifications, in a clear and organized manner.

• Experience in creating design specifications that are readily understandable and implementable by development teams.

• Demonstrate how user feedback and usability testing results were incorporated into design iterations and documented for future reference.

• Showcase an understanding of how to apply UX/UI best practices and standards (e.g., WCAG, responsive design) in a documented and repeatable manner.

📝 Enhancement Note: The mandatory portfolio requirement is a key differentiator for this role. Candidates should curate their portfolio to specifically highlight experience with enterprise applications, business process integration, and measurable impact on user adoption or efficiency. Demonstrating the ability to document the design process is as crucial as the final designs themselves.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a UX/UI Manager role with 5-10 years of experience in Mexico City, the estimated annual salary range is MXN $700,000 - $1,200,000. This estimate considers the cost of living in Mexico City, the specific industry (IT Services), and the management responsibilities.

Benefits:

• Comprehensive health insurance coverage for employees and dependents.

• Retirement savings plan with company matching contributions.

• Paid time off, including vacation days, sick leave, and national holidays.

• Opportunities for professional development, including training programs, certifications, and conference attendance.

• Access to employee assistance programs for personal and professional support.

• Potential for performance-based bonuses and incentives.

Working Hours: Standard full-time work schedule of approximately 40 hours per week. While the role is hybrid, specific in-office days will be determined by team requirements and management discretion to facilitate collaboration.

📝 Enhancement Note: Salary estimates are based on research of similar roles in IT and technology management in Mexico City, factoring in experience level and company size. Benefits are typical for large multinational corporations like DXC Technology.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology Services and Consulting. DXC Technology provides a wide range of IT services, including digital transformation, cloud computing, cybersecurity, and modern workplace solutions, serving large enterprise clients globally.

Company Size: DXC Technology is a large enterprise, employing over 130,000 people worldwide, indicating a structured corporate environment with established processes and global reach.

Founded: DXC Technology was formed in 2017 through the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, building on a long legacy of IT service delivery.

Team Structure:

• The UX/UI Manager will likely lead a team of UX/UI designers or be a key individual contributor within a larger Sales and Marketing IT organization.

• Reporting structure is likely to be to a Director or VP of IT within the Sales and Marketing domain, with dotted-line reporting or strong collaboration with Product Management and Engineering leads.

• Cross-functional collaboration will be essential, working closely with product owners, business analysts, software developers, QA engineers, and marketing professionals. Methodology:

• The team likely employs Agile or hybrid methodologies for software development and product lifecycle management.

• Data analysis and user feedback are key components in informing design decisions and prioritizing development efforts.

• Workflow optimization and process automation are core to DXC's mission, suggesting that design solutions should contribute to these objectives.

Company Website: https://www.dxc.com/

📝 Enhancement Note: DXC's scale suggests a need for candidates who can navigate large organizational structures and adhere to established corporate standards while still driving innovation. The company's focus on mission-critical IT services implies a demand for reliability, scalability, and robust design solutions.

📈 Career & Growth Analysis

Operations Career Level: This role is a management position within the UX/UI design discipline, overseeing the user experience and interface design for critical Sales and Marketing applications. It requires a blend of strong design expertise, leadership capabilities, and strategic thinking to align design efforts with business objectives.

Reporting Structure: The UX/UI Manager will report to a senior leader within the Sales and Marketing IT organization, likely a Director or VP. They will also work closely with product managers and engineering leads to ensure design vision is integrated into product roadmaps.

Operations Impact: The UX/UI Manager's work directly impacts user adoption, efficiency, and satisfaction with Sales and Marketing tools. Positive UX/UI can lead to increased sales productivity, better customer engagement, and improved operational efficiency for internal business users.

Growth Opportunities:

• Leadership Advancement: Potential to advance into broader Head of UX/UI roles or Director-level positions overseeing larger design teams or multiple product portfolios.

• Specialization: Opportunity to deepen expertise in specific areas like AI-driven design, accessibility, or enterprise-level design systems.

• Cross-Functional Mobility: Potential to move into Product Management or Strategy roles by leveraging a deep understanding of user needs and business processes.

• Continuous Learning: Access to DXC's training resources, industry conferences, and certifications to stay current with UX/UI trends and technologies.

📝 Enhancement Note: This role offers a clear path for growth within a large, established IT services company. The emphasis on enterprise applications and business processes provides a solid foundation for further specialization or broader leadership roles within the technology organization.

🌐 Work Environment

Office Type: The role is designated as Hybrid, indicating a mix of in-office work and remote work. DXC Technology emphasizes in-person collaboration while offering flexibility. The specific location mentioned is a WeWork office in Mexico City, suggesting a modern, collaborative workspace environment.

Office Location(s): MX446 - DXC Mexico City Lago Alberto WeWork, Mexico City, Mexico. This location is likely a modern co-working space designed to foster collaboration and provide amenities.

Workspace Context:

• The WeWork environment typically offers open-plan seating, private meeting rooms, collaborative zones, and access to shared amenities, promoting interaction with other professionals.

• Access to necessary design tools, software, and potentially company-provided hardware for UX/UI design work.

• Opportunities for spontaneous collaboration and knowledge sharing with colleagues within the WeWork space and with the broader DXC remote teams through digital collaboration tools.

Work Schedule: A standard 40-hour work week is expected. The hybrid nature allows for flexibility in managing work hours and location, but specific in-office days will be coordinated with the team and management to optimize collaboration for design reviews, brainstorming sessions, and team alignment.

📝 Enhancement Note: The hybrid work model and the specific mention of a WeWork location suggest a dynamic and modern work environment that balances flexibility with the need for in-person interaction, common in contemporary corporate IT settings.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruiter will conduct an initial assessment of your resume and qualifications, focusing on experience with enterprise applications and Figma proficiency.

• Hiring Manager Interview: A discussion with the Hiring Manager to delve deeper into your UX/UI experience, management style, problem-solving approach, and understanding of business processes. Be prepared to discuss your portfolio.

• Portfolio Presentation: A dedicated session where you will present your portfolio, walking through key projects, your design process, challenges faced, and outcomes achieved. Focus on enterprise relevance and impact.

• Technical/Team Interview: This may involve a design challenge or a discussion with peer designers or developers to assess your technical skills, collaboration style, and ability to apply UX/UI best practices in a practical context.

• Final Interview: Potentially with a senior leader to assess cultural fit, strategic thinking, and overall suitability for the role and DXC's values.

Portfolio Review Tips:

• Curate Strategically: Select projects that best demonstrate your experience with enterprise applications, complex business processes, and driving user adoption. Prioritize quality over quantity.

• Tell a Story: For each project, clearly articulate the problem, your role, the design process (research, ideation, iteration), key decisions, and the measurable impact or outcome.

• Highlight Figma Expertise: Showcase your proficiency in Figma by including detailed examples of wireframes, interactive prototypes, and design specifications.

• Address Technical Constraints: Be ready to discuss how you navigated technical limitations and collaborated with developers to achieve feasible and effective designs.

• Demonstrate AI Tool Usage: If possible, include examples of how you've used AI tools to enhance your design workflow or outcomes.

• Focus on Business Value: Connect your design solutions to business objectives, such as increased sales productivity, improved operational efficiency, or enhanced user satisfaction.

Challenge Preparation:

• Design Thinking: Be prepared to articulate your design thinking process and how you approach problem-solving from a user-centric perspective.

• Scenario-Based Questions: Practice answering questions about how you would handle specific design challenges, stakeholder conflicts, or technical constraints.

• Figma Proficiency: Brush up on advanced Figma features and workflows.

• Business Acumen: Understand the core objectives of Sales and Marketing functions to better align your design approach.

📝 Enhancement Note: The portfolio is a critical component of the application process. Candidates should prepare to present their work in detail, emphasizing the strategic thinking and business impact behind their designs, rather than just the visual aesthetics.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Mandatory for wireframing, prototyping, UI design, and creating design specifications. Expect advanced usage and potentially familiarity with collaboration features.

• AI-Powered Design Tools: Experience or willingness to learn tools that leverage AI for rapid prototyping, design ideation, or workflow acceleration.

• Prototyping Tools: While Figma is primary, familiarity with other prototyping tools may be beneficial for specific use cases.

Analytics & Reporting:

• Familiarity with user analytics platforms (e.g., Google Analytics, Adobe Analytics) to understand user behavior and inform design decisions.

• Ability to interpret data from CRM and sales enablement platforms to identify areas for UX improvement. CRM & Automation:

• Understanding of CRM systems (e.g., Salesforce) and sales enablement platforms as they relate to user workflows and data input/output.

• Awareness of how UX/UI design can support process automation and integration between different enterprise systems.

📝 Enhancement Note: Figma is explicitly called out as a mandatory tool. The inclusion of "AI-powered design tools" indicates a forward-looking requirement for candidates to embrace emerging technologies in the design process.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core principle of championing the end-user experience, ensuring that designs are intuitive, efficient, and meet user needs, even when balancing against technical or business constraints.

• Collaboration: Emphasis on working effectively with cross-functional teams, fostering open communication, and valuing diverse perspectives to achieve optimal design solutions.

• Innovation & Efficiency: A drive to leverage technology, including AI, to streamline design processes, create innovative solutions, and contribute to overall operational efficiency for DXC and its clients.

• Professionalism & Quality: Commitment to delivering high-quality, enterprise-grade designs that adhere to best practices in UX/UI, accessibility, and responsiveness.

• Adaptability: A flexible and technology-agnostic approach, willing to design across various platforms and adapt to evolving technical landscapes and business requirements.

Collaboration Style:

• Cross-functional Integration: The team emphasizes close collaboration with developers, product owners, business stakeholders, and other IT functions to ensure design alignment and successful implementation.

• Iterative Feedback: An open culture for providing and receiving constructive feedback on designs, utilizing user testing and stakeholder input for continuous improvement.

• Knowledge Sharing: Encouragement of sharing best practices, design patterns, and insights within the design team and across broader project teams to foster collective learning and elevate design standards.

📝 Enhancement Note: DXC's emphasis on collaboration and user-centricity, combined with a drive for efficiency and innovation, suggests a culture that values both strategic thinking and practical execution.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Stakeholder Needs: Navigating competing demands from various business stakeholders, product owners, and development teams while maintaining a cohesive and user-centric design vision.

• Technical Constraints: Designing effective solutions within the limitations of existing enterprise technology stacks and legacy systems.

• Driving Adoption at Scale: Creating intuitive interfaces that can be easily adopted by a large, diverse user base across different roles within Sales and Marketing.

• Integrating AI Tools: Effectively integrating and leveraging new AI-powered design tools into established workflows to enhance productivity without compromising quality.

Learning & Development Opportunities:

• Advanced UX/UI Techniques: Opportunities to deepen expertise in areas like interaction design, information architecture, user research methodologies, and design systems.

• Leadership Development: Formal training and mentorship programs for developing management and leadership skills within a large corporate structure.

• Industry Trends: Access to resources, conferences, and workshops focused on the latest advancements in UX/UI design, AI in design, and enterprise technology.

• Cross-Disciplinary Learning: Exposure to sales and marketing processes, IT infrastructure, and client-facing project dynamics to broaden understanding of the business context.

📝 Enhancement Note: The challenges presented are typical for a UX/UI Manager in a large enterprise, requiring strong negotiation, problem-solving, and strategic thinking skills. The growth opportunities are substantial, offering clear pathways for career advancement and skill enhancement.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting requirements from business and technical stakeholders. How did you arrive at a design solution?" (Focus on negotiation, compromise, and user-centricity.)

• "How do you approach defining and maintaining UX/UI standards across multiple applications within a large organization?" (Discuss design systems, style guides, and governance.)

• "Walk me through a project where your UX/UI design significantly improved user adoption or process efficiency for an enterprise application." (Prepare a case study from your portfolio.)

• "How do you ensure your designs are accessible and adhere to WCAG standards?" (Detail your process and specific considerations.) Company & Culture Questions:

• "What interests you about DXC Technology and this specific role within our Sales and Marketing IT organization?" (Research DXC's mission, values, and recent projects.)

• "How do you foster a collaborative environment within a design team and with cross-functional partners?" (Provide examples of your teamwork and communication style.)

• "How do you stay current with the latest UX/UI trends and emerging technologies, such as AI in design?" (Showcase your commitment to continuous learning.) Portfolio Presentation Strategy:

• Structure is Key: Organize your presentation logically, typically following a STAR (Situation, Task, Action, Result) or similar framework for each project.

• Focus on Process, Not Just Pixels: Explain your thought process, research, iterations, and the rationale behind your design decisions.

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., increased conversion rates, reduced error rates, improved task completion times).

• Showcase Figma Skills: Be prepared to demonstrate your proficiency in Figma, perhaps by sharing specific interactive prototypes or complex UI elements.

• Tailor to DXC: Understand DXC's business and the specific needs of Sales and Marketing applications. Frame your experience in a way that aligns with these needs.

📝 Enhancement Note: Preparing specific examples from your portfolio that directly address the responsibilities and requirements listed will be crucial. Demonstrating an understanding of enterprise-level challenges and solutions is paramount.

📌 Application Steps

To apply for this UX/UI Manager position:

• Submit your application through the DXC Technology careers portal via the provided link.

• Portfolio Customization: Curate and refine your UX/UI portfolio to prominently feature enterprise application design, complex process simplification, and demonstrable user adoption wins. Ensure your Figma work is clearly showcased.

• Resume Optimization: Tailor your resume to highlight your 5+ years of enterprise UX/UI experience, management capabilities, and proficiency in Figma and AI design tools. Use keywords from the job description.

• Interview Preparation: Practice articulating your design process, leadership philosophy, and how you navigate technical and business constraints. Prepare to walk through your portfolio with confidence, focusing on impact and solutions.

• Company Research: Thoroughly research DXC Technology, its services, and its commitment to innovation and customer success. Understand how your role contributes to the Sales and Marketing IT organization's objectives.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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