UX/UI Designer II

📍 Job Overview

Job Title: UX/UI Designer II

Company: Fidelity National Financial

Location: Remote, United States

Job Type: Full time

Category: UX/UI Design Operations

Date Posted: 2026-07-28

Experience Level: Mid-Level (2-5 years)

Remote Status: Remote Solely

🚀 Role Summary

• This role is pivotal in shaping user-centered digital experiences for Fidelity National Financial's technology platforms, focusing on enhancing user journeys within the real estate and mortgage industries.

• The UX/UI Designer II will translate complex business requirements and user needs into intuitive, visually engaging, and functional interfaces for web, SaaS, and mobile applications.

• Collaboration with cross-functional teams, including product managers, engineers, and stakeholders, is essential to ensure design solutions align with business objectives and technical feasibility.

• The position requires a strong portfolio showcasing expertise in user flows, wireframing, prototyping, and the application of design systems to create seamless and efficient digital products.

📝 Enhancement Note: While the job title is UX/UI Designer, the context of Fidelity National Financial's business (title insurance, settlement services, real estate and mortgage industries) suggests a strong emphasis on designing for complex, data-driven, and transaction-oriented applications. This implies a need for robust process thinking, information architecture, and a focus on efficiency and accuracy within the user experience, aligning it with aspects of operations-focused roles.

📈 Primary Responsibilities

• Design and develop user-centered wireframes, user flows, personas, and interactive prototypes for responsive web, SaaS, and mobile applications, ensuring alignment with user needs and business goals.

• Collaborate with product management, engineering, and other stakeholders in an Agile development environment to define user requirements, iterate on designs, and ensure successful implementation of UX/UI solutions.

• Utilize and contribute to design systems, component libraries, and style guides to ensure consistency, scalability, and efficiency across FNF's digital product portfolio.

• Conduct user research, usability testing, and gather feedback to inform design decisions and continuously improve the user experience of complex, transaction-oriented applications.

• Present design concepts, prototypes, and solutions to cross-functional teams and stakeholders, effectively communicating design rationale and advocating for user-centered design principles.

• Translate user research findings and business requirements into actionable design specifications and documentation for development teams.

• Stay abreast of industry trends, best practices in UX/UI design, and emerging technologies to drive innovation and enhance the digital experience for FNF's customers and partners.

• Ensure designs adhere to accessibility and inclusive design best practices, making digital products usable for all users.

📝 Enhancement Note: The responsibilities highlight a blend of creative design and analytical problem-solving, typical of operations roles that aim to streamline processes and improve efficiency. The emphasis on "complex, data-driven, and transaction-oriented digital products" points to a need for meticulous attention to detail and a deep understanding of how design impacts operational workflows and user efficiency within the financial and real estate sectors.

🎓 Skills & Qualifications

Education: Not specified, but a Bachelor's degree in Human-Computer Interaction, Design, Computer Science, or a related field is typically preferred for this level of role.

Experience: 3+ years of dedicated UX/UI design experience for web, SaaS, or mobile applications, with a proven track record of delivering user-centered design solutions for complex products.

Required Skills:

• Demonstrated proficiency with industry-standard design and prototyping tools, specifically Figma, Adobe XD, or Sketch.

• Expertise in creating comprehensive UX documentation, including wireframes, user flows, and interactive prototypes.

• Solid understanding of responsive design principles and experience working with design systems and component libraries (e.g., Bootstrap, Material Design, Angular).

• Experience working effectively within Agile development methodologies, utilizing tools like Azure DevOps or Jira for task management and collaboration.

• Strong portfolio showcasing a range of UX/UI design solutions, particularly for complex, data-driven, or transaction-oriented digital products.

• Excellent communication, presentation, and stakeholder management skills, with the ability to articulate design decisions and influence outcomes.

• Proven ability to collaborate effectively in a team environment, receive constructive feedback, and iterate rapidly on design solutions.

• High degree of organization, attention to detail, and results-driven approach, with the capacity to manage multiple priorities in a fast-paced setting.

• Strong problem-solving and critical thinking capabilities, with a passion for UX innovation and continuous improvement. Preferred Skills:

• Experience owning, maintaining, and governing enterprise-level design systems across multiple products or teams.

• Proven ability to conduct user research, usability testing, and customer interviews to gather actionable insights.

• Experience designing large-scale, enterprise-level applications within the financial services, real estate, or transaction-heavy industries.

• Experience developing reusable UI components and pattern libraries in close collaboration with engineering teams.

• Demonstrated ability to influence product strategy and champion user-centered design principles at a strategic level.

• Knowledge of accessibility (WCAG) and inclusive design best practices.

• Aptitude for quickly learning complex business domains and evaluating emerging technologies for potential application.

📝 Enhancement Note: The preferred skills, especially those related to enterprise design systems, user research, and large-scale transaction applications, indicate a desire for a designer who can not only create but also strategically manage and scale design standards, which is a critical aspect of operational excellence in product development.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio is mandatory, demonstrating a strong understanding and application of user-centered design methodologies.

• Showcase a minimum of 3-5 detailed case studies that highlight your process from problem identification through to final solution, emphasizing complex challenges and data-driven decision-making.

• Include examples of wireframes, user flows, interactive prototypes, and final UI designs for web, SaaS, or mobile applications.

• For each case study, clearly articulate your role, the problem you were solving, your design process, the tools used, and the impact of your design solutions (quantifiable metrics are highly valued).

• Demonstrate experience with design systems, component libraries, and responsive design frameworks within your portfolio projects. Process Documentation:

• Provide examples of how you document design processes, including user research findings, usability test reports, and design specifications for development teams.

• Showcase your ability to work within an Agile framework, illustrating how your design process integrates with sprint cycles and tools like Jira or Azure DevOps.

• Include examples of how you have collaborated with engineering to ensure design fidelity and successful implementation of UI components and features.

📝 Enhancement Note: For a role in a company like FNF, the portfolio should emphasize the ability to handle complexity, data accuracy, and workflow efficiency. Case studies highlighting improvements in operational processes or transaction completion rates through design will be particularly impactful.

💵 Compensation & Benefits

Salary Range: $80,000 – $100,000 annually.

Benefits:

• Comprehensive health and welfare insurance options, including medical, dental, and vision coverage.

• Life insurance and disability insurance for added security.

• Paid time off, including holidays, vacation days, and sick leave.

• Matching 401(k) plan to support retirement savings.

• Employee Stock Purchase Plan (ESPP) offering an opportunity to invest in company stock.

Working Hours: The role is listed as full-time, typically implying a standard 40-hour work week. The remote nature offers potential flexibility in daily scheduling, subject to team collaboration needs and project deadlines.

📝 Enhancement Note: The provided salary range is specific to the US market and reflects a mid-level designer role. The benefits package is standard for full-time employees in the US, with a notable inclusion of an ESPP, which can be attractive to employees looking for long-term investment in the company's growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services / Real Estate Technology. FNF is a major player in title insurance and settlement services, leveraging technology to streamline real estate transactions. This industry demands high accuracy, security, and efficiency.

Company Size: Fidelity National Financial is a large, established corporation (implied by its industry leadership and potential for extensive employee base). This typically means structured processes, potential for specialized roles, and a focus on corporate-level standards.

Founded: Fidelity National Financial was founded in 1984. Its long history suggests stability, established market presence, and a deep understanding of its industry.

Team Structure:

• The UX/UI Designer II will likely be part of a larger Product Development or Technology department.

• Within this department, they may be embedded in specific product teams or part of a centralized UX/UI design team that supports multiple product lines.

• Reporting structure will likely be to a UX/UI Design Manager or a Director of Product Design.

• Collaboration will be frequent with Product Managers, Software Engineers, QA Testers, and potentially business analysts or operations specialists. Methodology:

• FNF emphasizes technology to "elevate the real estate transaction," suggesting a forward-thinking approach to digital transformation within a traditional industry.

• The company likely operates using Agile methodologies for software development, requiring designers to be adaptable and integrated into sprint cycles.

• A strong focus on data-driven decision-making and user-centered design principles is evident in the job description.

Company Website: https://www.fnf.com/

📝 Enhancement Note: As a large, publicly traded company in a highly regulated industry, FNF's operations and technology development will likely adhere to strict standards. The UX/UI team will play a crucial role in translating these requirements into user-friendly interfaces while ensuring compliance and operational efficiency.

📈 Career & Growth Analysis

Operations Career Level: This UX/UI Designer II role is positioned at a mid-level, requiring 3+ years of experience. It's a step beyond entry-level, demanding independent contribution and a solid understanding of the design process. The role is integral to the "operations" of product development by ensuring the usability and effectiveness of digital tools.

Reporting Structure: The designer will report to a design lead or manager, indicating a hierarchical structure common in larger organizations. This provides guidance and mentorship opportunities.

Operations Impact: The role directly impacts operational efficiency and customer satisfaction by designing intuitive interfaces for critical real estate and mortgage transactions. Effective UX/UI design can reduce errors, speed up processes, improve data accuracy, and enhance the overall user experience for both internal users and external customers, thereby directly contributing to the operational effectiveness of FNF's services.

Growth Opportunities:

• Specialization: Potential to specialize in specific areas like enterprise design systems, user research, or accessibility within the UX/UI domain.

• Seniority: Advancement to UX/UI Designer III or Senior UX/UI Designer roles, involving more complex projects, leadership of smaller design initiatives, and mentorship of junior designers.

• Management: Potential progression into UX/UI Team Lead or Design Manager positions, overseeing design teams and strategy.

• Cross-functional Moves: Opportunities to move into related roles like Product Management or UX Research, leveraging a deep understanding of user needs and product development.

📝 Enhancement Note: Growth in this role is tied to mastering complex product domains (real estate/mortgage tech) and demonstrating leadership in design operations, such as establishing and governing design systems.

🌐 Work Environment

Office Type: This is a fully remote position, allowing employees to work from anywhere within the United States. This offers significant flexibility in personal work environment.

Office Location(s): While the primary job posting location is Jacksonville, FL, the role is designated as remote across the United States. This means candidates can be based anywhere in the US, provided they meet any state-specific employment requirements.

Workspace Context:

• The remote setup requires individuals to be self-disciplined and equipped with a suitable home office environment conducive to focused work and virtual collaboration.

• Access to necessary software and technology will be provided or supported by FNF.

• Collaboration will primarily occur through digital communication tools (e.g., Slack, Microsoft Teams, Zoom) and project management platforms.

• Opportunities for virtual team building and social interaction will likely be part of the company's remote work strategy to foster a sense of connection.

Work Schedule: Standard full-time hours (approx. 40 hours/week) are expected. While remote work offers flexibility, designers must be available for scheduled meetings, sprint planning, and collaborative sessions with teams in various time zones across the US.

📝 Enhancement Note: The remote nature of this role aligns with modern work trends, but requires candidates to be proactive in managing their work environment and communication to ensure seamless integration into FNF's operational workflows.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or HR representative will likely conduct an initial phone screen to assess basic qualifications, career goals, and cultural fit.

• Portfolio Review & Technical Interview: Candidates will be asked to present their portfolio, discussing specific case studies and design processes. This will be followed by technical questions related to UX/UI principles, tools, and methodologies. Expect to discuss how you've handled complex design challenges.

• Hiring Manager Interview: A discussion with the hiring manager to delve deeper into experience, problem-solving skills, and how you align with the team's needs and FNF's operational objectives.

• Cross-functional Interviews: Interviews with potential team members (e.g., Product Managers, Engineers) to assess collaboration skills and ability to work within an Agile framework.

• Final Interview: Potentially a final interview with a senior leader to confirm fit and discuss overall strategic alignment.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest, most relevant projects. Prioritize those that showcase your process for complex, data-driven, or transaction-oriented applications.

• Tell a Story: For each case study, clearly outline the problem, your process, your role, the challenges faced, your solutions, and the measurable impact. Use visuals effectively.

• Highlight Process: Emphasize your user-centered approach, research methodologies, iterative design, and collaboration with stakeholders. Demonstrate how you translate business needs into user solutions.

• Tool Proficiency: Be ready to discuss your proficiency with Figma, Adobe XD, or Sketch, and how you leverage them to create effective designs and prototypes.

• Operations Alignment: If possible, showcase projects where your design improved operational efficiency, reduced user errors, or streamlined complex workflows.

Challenge Preparation:

• Be prepared for a potential design challenge, which might involve a take-home assignment or a live design exercise.

• Practice articulating your thought process clearly and concisely.

• Focus on demonstrating how you would approach problem-solving within FNF's industry context (real estate, finance, transactions).

• Prepare to discuss how you would ensure accessibility and adherence to design systems.

📝 Enhancement Note: For this role, interviewers will likely probe into your ability to manage design within a structured, potentially regulated environment. Demonstrating an understanding of how design impacts operational efficiency and accuracy will be key.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Adobe XD, Sketch (Proficiency in at least one is required).

• Design Systems & Component Frameworks: Bootstrap, Material Design, Angular (Familiarity and ability to work with or contribute to these).

• Agile Project Management: Azure DevOps, Jira (Experience in Agile workflows and using these tools for task tracking and collaboration).

Analytics & Reporting:

• While not explicitly listed, experience with analytics tools (e.g., Google Analytics, Adobe Analytics) and data visualization platforms (e.g., Tableau, Power BI) to understand user behavior and design impact would be beneficial. CRM & Automation:

• Familiarity with CRM systems is generally helpful in understanding user journeys, though not a direct requirement for this role. Experience with workflow automation concepts can be advantageous for designing efficient processes.

📝 Enhancement Note: Mastery of core design tools is essential. The mention of specific frameworks like Bootstrap and Material Design, alongside Agile tools like Jira/Azure DevOps, indicates a need for designers who can work within established technical ecosystems and contribute to efficient development pipelines.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core value driving all design decisions, ensuring that user needs are at the forefront of product development.

• Efficiency & Accuracy: Given FNF's industry, there's a strong emphasis on creating designs that are not only intuitive but also minimize errors and streamline complex transactional processes.

• Collaboration: Working effectively with cross-functional teams is paramount to translating business objectives into successful user experiences.

• Innovation: A commitment to leveraging technology to reimagine and improve real estate transactions, encouraging designers to bring fresh ideas.

• Integrity & Trust: Essential in the financial and real estate sectors, influencing the need for secure, reliable, and transparent user interfaces.

Collaboration Style:

• Agile & Iterative: Expect a dynamic, iterative approach where design is an ongoing part of the development cycle, with frequent feedback loops.

• Cross-functional Partnership: Designers will work closely with Product Managers to define requirements and Engineers to ensure feasibility and quality implementation.

• Data-Informed: Design decisions should be supported by user research, analytics, and stakeholder input, fostering a data-driven approach.

• Communication-Focused: Open and clear communication is vital, especially in a remote environment, to ensure alignment and efficient progress.

📝 Enhancement Note: The company culture likely balances a large corporate structure with a drive for technological innovation. Designers are expected to be team players who can navigate this environment to deliver impactful user experiences that support business operations.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Domain: Navigating the intricacies of the title insurance, settlement services, and mortgage industries requires a steep learning curve to understand user workflows and regulatory requirements.

• Balancing User Needs and Business Goals: Effectively integrating complex business rules and technical constraints into user-friendly designs while meeting user expectations.

• Remote Collaboration: Maintaining strong team cohesion and effective communication in a fully remote environment requires proactive effort.

• Design System Governance: For those interested in preferred experience, establishing and maintaining enterprise-wide design systems can be challenging due to differing team needs and adoption hurdles.

Learning & Development Opportunities:

• Industry Expertise: Deepen knowledge in real estate, title insurance, and mortgage processes, becoming an expert in a critical sector.

• Advanced UX/UI Skills: Opportunities to hone skills in areas like advanced prototyping, user research methodologies, and accessibility standards.

• Design System Leadership: Potential to lead initiatives in developing or managing design systems, a valuable skill for career progression.

• Cross-Functional Exposure: Gain insights into product management, engineering, and operational aspects of the business.

• Formal Training: FNF may offer internal training programs or support external certifications and workshops related to design and technology.

📝 Enhancement Note: This role offers significant opportunities to develop expertise in a specialized, high-value industry, which can be a unique career differentiator. The challenges are typical of mid-level roles in large organizations, offering substantial growth potential for those who can adapt and excel.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a complex, data-intensive transaction. What was your process, and what was the outcome?" (Focus on your systematic approach, problem-solving, and ability to handle detail.)

• "How do you balance user needs with business requirements and technical constraints in your design process?" (Highlight your negotiation skills, understanding of trade-offs, and ability to find optimal solutions.)

• "Walk us through your experience with Agile development. How do you integrate your design work into sprint cycles?" (Emphasize collaboration, iterative feedback, and timely delivery.)

• "How would you approach designing a new feature for a title insurance platform, considering both internal users (e.g., escrow officers) and external customers (e.g., homebuyers)?" (Demonstrate your ability to segment users and design for different needs and contexts.) Company & Culture Questions:

• "What interests you about Fidelity National Financial and our role in the real estate and mortgage industries?" (Research FNF's mission, recent news, and technological initiatives.)

• "How do you contribute to a positive and collaborative team environment, especially in a remote setting?" (Share examples of proactive communication, support for colleagues, and team-building efforts.)

• "How do you stay updated on the latest UX/UI trends and technologies, and how do you apply them?" (Showcase your continuous learning mindset and passion for the field.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, begin with the "why" – the problem and its impact. Then explain the "how" – your process, research, and design decisions. Conclude with the "what" – the solution and its results.

• Quantify Impact: Whenever possible, use metrics (e.g., improved conversion rates, reduced error rates, increased task completion speed, user satisfaction scores) to demonstrate the value of your design work.

• Highlight Collaboration: Mention how you worked with stakeholders, engineers, and product managers, showcasing your ability to integrate feedback and achieve consensus.

• Showcase Your Tools: Briefly explain how specific tools (Figma, etc.) aided your process and problem-solving.

• Be Ready for Questions: Anticipate questions about your design choices, challenges, and alternative approaches.

📝 Enhancement Note: Prepare to discuss how your design skills can directly contribute to operational efficiency and risk reduction within FNF's specific business context. Emphasize your ability to translate complex requirements into user-friendly, reliable interfaces.

📌 Application Steps

To apply for this UX/UI Designer II position:

• Submit Your Application: Complete and submit your application through the provided link on the FNF Careers portal.

• Tailor Your Resume: Ensure your resume highlights your 3+ years of UX/UI design experience, proficiency with Figma/Adobe XD/Sketch, experience with wireframing, prototyping, user flows, and Agile methodologies. Use keywords from the job description to optimize for Applicant Tracking Systems (ATS).

• Curate Your Portfolio: Select 3-5 of your strongest case studies that best represent your skills and experience, particularly those involving complex, data-driven, or transaction-oriented applications. Ensure your portfolio clearly outlines your process, role, and the impact of your designs.

• Prepare for Presentation: Practice walking through your portfolio case studies, focusing on storytelling, your design process, and quantifiable results. Be ready to discuss your experience with design systems and Agile workflows.

• Research FNF: Familiarize yourself with Fidelity National Financial, its services, its mission, and its role in the real estate and mortgage industries. Understand how technology drives their business and consider how your design skills can contribute to their operational goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.