UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer

Company: Pavago

Location: Mexico

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: May 05, 2026

Experience Level: 2-5 Years

Remote Status: Fully Remote

🚀 Role Summary

• Own the complete product design lifecycle, from initial user research and conceptualization through to high-fidelity UI design and seamless developer handoff.

• Focus on solving real product challenges by understanding user needs and translating them into intuitive, frictionless, and conversion-friendly user experiences.

• Design experiences that directly impact key business metrics like user adoption, conversion rates, and overall user satisfaction.

• Collaborate closely with cross-functional teams, including Product Managers and Engineers, within an Agile/sprint-based development environment.

📝 Enhancement Note: This role emphasizes a product-centric approach to design, requiring the candidate to think beyond aesthetics and focus on business impact and problem-solving. The "U.S. Client Business Hours" requirement suggests a need for timezone overlap for effective collaboration.

📈 Primary Responsibilities

• Conduct comprehensive user research, including user interviews, surveys, and usability testing, to gather actionable insights.

• Translate research findings into detailed user personas, user journeys, and product requirements documents.

• Analyze user behavior through tools like Hotjar, FullStory, and Google Analytics to inform design decisions.

• Create low-fidelity wireframes and high-fidelity interactive prototypes using industry-standard tools like Figma, Adobe XD, or Sketch.

• Design clean, modern, and responsive user interfaces, paying close attention to layout, typography, and color systems.

• Build, maintain, and evolve component libraries and design systems to ensure consistency and scalability across web and mobile platforms.

• Ensure designs adhere to accessibility standards, such as WCAG 2.1 AA, considering contrast, navigation, and overall user experience for diverse global users.

• Collaborate closely with Product Managers and Engineers to deliver detailed specifications, assets, and documentation for smooth developer handoff, utilizing tools like Figma Dev Mode, Zeplin, or InVision.

• Plan and execute A/B tests for design variations to optimize usability and performance based on data-driven feedback.

• Gather and incorporate feedback from users, stakeholders, and QA teams to iteratively improve product design.

📝 Enhancement Note: The responsibilities clearly outline a full-stack UX/UI role, demanding strategic thinking, user empathy, and technical design execution. The emphasis on "owning" the lifecycle and driving adoption/conversion indicates a high level of autonomy and impact.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a Bachelor's degree in Design, Human-Computer Interaction, Psychology, or a related field, or equivalent practical experience, is typically expected for roles requiring this depth of user research and product thinking.

Experience:

• Minimum of 2 years of dedicated UX/UI design experience.

• Proven experience in designing for SaaS products, mobile applications, or e-commerce platforms is highly desirable.

• Experience in building and scaling design systems is a significant advantage.

Required Skills:

• Strong portfolio showcasing both UX thinking (problem-solving, user research, journey mapping) and UI execution (visual design, prototyping, design systems).

• Expert proficiency in design and prototyping tools, with a primary focus on Figma.

• Proficiency in at least one other industry-standard tool such as Adobe XD or Sketch.

• Demonstrated experience in wireframing, creating low-fidelity and high-fidelity prototypes, and conducting user research.

• Deep understanding of responsive design principles and best practices for various screen sizes.

• Ability to design with WCAG 2.1 AA accessibility standards in mind.

• Experience with developer handoff processes and tools.

• Strong understanding of user flows and user journeys.

• Ability to explain design decisions with a focus on usability, clarity, and business impact.

Preferred Skills:

• Experience with user behavior analytics tools such as Hotjar, FullStory, or Google Analytics.

• Experience in building and maintaining comprehensive design systems and component libraries.

• Familiarity with SaaS products, mobile apps, or e-commerce platforms.

• Basic understanding of HTML/CSS.

• Experience with A/B testing design variations.

• Knowledge of localization best practices for global users.

📝 Enhancement Note: The "Required Experience & Skills" section strongly emphasizes Figma and a portfolio that demonstrates both strategic UX thinking and polished UI execution. The "Nice to Have" section points towards candidates who can contribute to more mature design operations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 comprehensive case studies that clearly articulate your UX/UI design process.

• Each case study must demonstrate a deep understanding of the problem, your research methodology, design decisions, and the final outcome/impact.

• Highlight your ability to translate user insights into tangible design solutions that achieve business objectives.

• Include examples of wireframes, prototypes, user flows, and high-fidelity UI designs, clearly indicating your role and contributions.

Process Documentation:

• Ensure your case studies detail your approach to user research, including methodologies employed (interviews, surveys, usability testing).

• Clearly outline your wireframing and prototyping process, including iteration based on feedback.

• Document your experience with building or contributing to design systems, including component libraries and style guides.

• Show evidence of your collaboration with product managers and engineers, particularly regarding developer handoff and feedback loops.

• Include examples of how you applied accessibility standards (WCAG 2.1 AA) in your designs.

• If possible, include examples of how you used data (e.g., analytics, A/B testing results) to inform or validate design decisions.

📝 Enhancement Note: The portfolio is critical for this role. It needs to go beyond just showcasing pretty interfaces and instead demonstrate a robust, problem-solving design process with measurable outcomes. Applicants should be prepared to walk through their thought process and justify design choices with data and user-centric reasoning.

💵 Compensation & Benefits

Salary Range: Given the "Remote | U.S. Hours" designation and the requirement for 2+ years of experience, a competitive salary range for a UX/UI Designer in Mexico working U.S. hours would typically fall between $35,000 - $60,000 USD annually. This range accounts for the cost of living in Mexico being lower than the U.S., while still compensating for specialized skills and the need to align with U.S. business hours and client expectations.

Benefits:

• Full-time employment with a remote work arrangement, offering flexibility and work-life balance.

• Opportunity to work with U.S. clients, providing exposure to international markets and business practices.

• Flexible working hours within the framework of U.S. client business hours, allowing for effective sprint reviews and handoffs.

• Potential for growth into Senior Product Designer or UX Lead roles, indicating a clear career progression path.

• Opportunity to work on real product decisions and have full ownership of the design lifecycle.

Working Hours:

• The role requires working within U.S. Client Business Hours. While flexibility is mentioned for sprint reviews and handoffs, candidates should expect to align their core working hours with a significant portion of the U.S. workday, likely requiring overlap with EST/CST/MST time zones. A standard 40-hour work week is implied for full-time employment.

📝 Enhancement Note: Salary is estimated based on industry benchmarks for remote UX/UI designers in Latin America working with U.S. companies, considering the experience level and the need for timezone overlap. Benefits focus on the unique advantages of this remote, international role.

🎯 Team & Company Context

🏢 Company Culture

Industry: The company operates within the Technology sector, potentially focusing on SaaS products, mobile applications, or e-commerce platforms, as indicated by the preferred skills. This suggests a fast-paced, innovation-driven environment.

Company Size: While not explicitly stated, the job listing implies a growing company that requires dedicated designers for full product lifecycle ownership. This could range from a startup to a mid-sized tech firm. A smaller company might offer more direct impact and broader responsibilities, while a larger one might provide more structured processes and specialized teams.

Founded: The founding date is not provided, but the company's focus on modern design tools (Figma) and Agile methodologies suggests a contemporary approach to product development.

Team Structure:

• The UX/UI Designer will likely be part of a product team that includes Product Managers and Engineers.

• There might be a dedicated design lead or manager, or the designer could report directly to a Head of Product or Engineering.

Methodology:

• Agile/Sprint-based development is explicitly mentioned, indicating iterative design and development cycles.

• Data-driven design is a core philosophy, utilizing analytics and user feedback to inform decisions.

• User-centered design principles are paramount, with a strong emphasis on understanding and solving user problems.

Company Website: https://pavago.co/

📝 Enhancement Note: The company's culture appears to be modern, agile, and user-focused, with a strong emphasis on measurable impact. Candidates should align with these values and be comfortable with iterative processes and data-informed decision-making.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level UX/UI Designer, requiring 2+ years of experience and the ability to "own" the full product design lifecycle. It's a hands-on role focused on execution and problem-solving.

Reporting Structure: The designer will likely report to a Product Manager, Lead Designer, or Head of Product/Engineering. They will collaborate closely with engineers and product managers on a day-to-day basis.

Operations Impact: The UX/UI Designer's impact is directly tied to the success of the product. By creating intuitive and effective user experiences, they will directly influence:

• User adoption rates and retention.

• Conversion rates for key actions (e.g., sign-ups, purchases).

• Overall user satisfaction and brand perception.

Growth Opportunities:

• Senior Product Designer / UX Lead: The role explicitly mentions the opportunity to grow into these positions, suggesting a clear path for advancement within the design function. This would involve taking on more complex projects, mentoring junior designers, and contributing more strategically to the product roadmap.

• Specialization: Opportunities may arise to specialize further in areas like design systems, user research, or interaction design.

• Cross-functional Leadership: With demonstrated success, there could be opportunities to influence product strategy and lead design initiatives across multiple products.

📝 Enhancement Note: This role offers significant growth potential for designers who can demonstrate strong product thinking and leadership capabilities, moving beyond execution to strategic product influence.

🌐 Work Environment

Office Type: This is a fully remote position. This means there is no central office for this specific role.

Office Location(s): The role is based in Mexico, but as it's fully remote, the physical location within Mexico offers flexibility. However, candidates must be able to align with U.S. Client Business Hours.

Workspace Context:

• Autonomy: Remote work offers a high degree of autonomy over your workspace and daily schedule, within the constraints of U.S. business hours.

• Technology: Access to modern design tools like Figma, Adobe XD, and potentially collaboration platforms like Slack, Zoom, and project management tools (e.g., Jira).

• Collaboration: While remote, expect frequent video calls and digital collaboration with product managers, engineers, and potentially other designers.

Work Schedule: The role requires working within U.S. Client Business Hours. This implies a need for significant overlap with U.S. time zones (e.g., EST, CST, MST) to facilitate real-time collaboration, sprint reviews, and handoffs. A standard 40-hour work week is expected.

📝 Enhancement Note: The remote nature combined with U.S. hours is a key aspect. Candidates must be self-disciplined and capable of effective remote collaboration while managing timezone differences.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Phone Screen: A brief screening call to assess basic qualifications, interest, and cultural fit.

• Video Interview with Recruiter: A more in-depth conversation to explore experience, skills, and expectations.

• Portfolio Review + Practical Task: This is a critical stage. You will present your portfolio, detailing your UX thinking and UI execution. A practical design task, such as designing a 3-screen onboarding flow, will likely be given to assess your design process and problem-solving skills in real-time or as a take-home assignment.

• Client Interview: A final interview, likely with key stakeholders (e.g., Product Manager, Head of Product), to assess strategic thinking, collaboration fit, and overall suitability for the role and company.

• Offer & Background Verification: Standard employment offer and verification procedures.

Portfolio Review Tips:

• Structure: Organize your portfolio with clear case studies. For each project, outline the problem, your role, the design process, key decisions, and the outcome/impact.

• UX Thinking: Emphasize your problem-solving approach. Show how you used research, user feedback, and data to drive your design decisions. Use flowcharts, journey maps, and personas to illustrate your understanding.

• UI Execution: Showcase high-fidelity mockups and interactive prototypes. Highlight your attention to detail, visual design principles (typography, color, layout), and adherence to design systems.

• Tool Proficiency: Be ready to discuss how you use tools like Figma effectively. If a practical task is given, showcase your process within the tool.

• Conciseness: Be prepared to present your most impactful projects within a given timeframe. Focus on quality over quantity.

• Storytelling: Frame your projects as compelling stories of problem-solving and impact.

Challenge Preparation:

• Onboarding Flow: For the practical task (e.g., designing an onboarding flow), consider:

  • Who is the target user?
  • What are the key goals of the onboarding?
  • What information is essential for the user to receive?
  • How can the flow be made intuitive, engaging, and efficient?
  • How will you handle error states or user drop-off?

• Design Rationale: Be prepared to articulate why you made specific design choices, linking them back to user needs, business goals, or best practices.

• Collaboration Simulation: Think about how you would collaborate with PMs and Engineers on this task, discussing trade-offs and seeking feedback.

📝 Enhancement Note: The interview process heavily emphasizes practical application and portfolio demonstration. Candidates should prepare thoroughly for the portfolio review and any practical design challenges, focusing on articulating their process and rationale.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for all stages of design, from wireframing and prototyping to high-fidelity UI and developer handoff. Expect deep proficiency to be required.

• Adobe XD / Sketch: Proficiency in at least one of these, in addition to Figma, is required.

• Zeplin / InVision: Tools commonly used for developer handoff and collaboration, though Figma's Dev Mode is increasingly integrated.

Analytics & Reporting:

• Hotjar / FullStory: For understanding user behavior through heatmaps, session recordings, and user feedback.

• Google Analytics: For tracking website traffic, user engagement, and conversion metrics.

CRM & Automation: (Less directly relevant to UX/UI, but awareness is beneficial)

• While not a direct requirement for this role, familiarity with CRMs (like Salesforce) and marketing automation platforms might be beneficial if the product integrates with or supports these systems, as it can provide context for user workflows.

Integration Tools: (Awareness is beneficial)

• Understanding how designs translate into functional components within integrated systems.

📝 Enhancement Note: Figma is the cornerstone tool for this role. Proficiency in other design tools and an understanding of analytics tools are also critical. Awareness of front-end technologies (HTML/CSS) is a plus for better collaboration.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs as the primary driver for all design decisions.

• Data-Driven Approach: Valuing quantitative and qualitative data to inform design strategies, validate hypotheses, and measure impact.

• Efficiency & Optimization: Striving for intuitive, frictionless user experiences that improve task completion rates and reduce errors.

• Collaboration: Fostering open communication and teamwork with product managers, engineers, and stakeholders to achieve shared goals.

• Continuous Improvement: Embracing iteration, feedback, and learning to constantly enhance product design and user satisfaction.

Collaboration Style:

• Cross-functional Integration: Actively engaging with Product Management to define requirements and Engineering to ensure feasibility and smooth implementation.

• Feedback Loops: Open to constructive criticism and actively seeking feedback from all team members and users.

• Knowledge Sharing: Willingness to share design processes, best practices, and learnings with the broader team.

• Agile Mindset: Adapting to changing priorities and requirements within a fast-paced sprint cycle.

📝 Enhancement Note: The company values a proactive, data-informed, and collaborative approach to design. Candidates who can demonstrate these traits will likely thrive in this environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively mediating between what users want and what the business needs to achieve, finding optimal solutions that satisfy both.

• Designing for Diverse User Segments: Catering to the varied needs and technical proficiencies of different user groups within the target audience.

• Maintaining Design Consistency at Scale: Ensuring a cohesive user experience across multiple features, platforms, and evolving product iterations, especially when contributing to or building design systems.

• Remote Collaboration Dynamics: Overcoming potential communication barriers and ensuring seamless collaboration with globally distributed teams.

Learning & Development Opportunities:

• Skill Advancement: Deepen expertise in advanced UX research methodologies, interaction design patterns, and complex prototyping techniques.

• Design System Mastery: Gain experience in building, scaling, and governing robust design systems for large-scale applications.

• Product Strategy Influence: Develop strategic thinking to contribute more significantly to product roadmaps and vision.

• Leadership Development: Opportunities to mentor junior designers and potentially lead design initiatives as you grow into senior roles.

• Industry Exposure: Working with U.S. clients provides exposure to different market demands and product development cultures.

📝 Enhancement Note: This role presents opportunities to tackle complex design challenges and grow into leadership positions, particularly for those who can navigate the nuances of remote collaboration and data-driven product development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs or business requirements. How did you approach it, and what was the outcome?" (Preparation: Prepare a STAR method example focusing on your problem-solving and compromise skills.)

• "How do you ensure your designs are inclusive and accessible to all users?" (Preparation: Discuss your understanding of WCAG 2.1 AA and how you incorporate accessibility into your workflow, perhaps with specific examples.)

Company & Culture Questions:

• "What interests you about Pavago and this specific role?" (Preparation: Research Pavago's website, understand their products/services, and articulate how your skills align with their mission and the role's responsibilities.)

• "How do you collaborate with product managers and engineers?" (Preparation: Provide examples of successful cross-functional collaboration, emphasizing communication, feedback, and shared ownership.)

Portfolio Presentation Strategy:

• Focus on Process: For each project, clearly articulate the problem, your role, the research conducted, design decisions made, and the final outcome/impact. Use visual aids effectively.

• Show, Don't Just Tell: Demonstrate your proficiency in Figma by showcasing interactive prototypes or components.

• Quantify Impact: Whenever possible, use metrics to show the positive impact of your designs (e.g., "Increased conversion by X%," "Reduced task completion time by Y seconds").

• Be Concise: Respect the interviewer's time. Focus on 2-3 of your most relevant and impactful projects.

• Be Prepared for Questions: Anticipate questions about your choices, challenges faced, and alternative solutions you considered.

📝 Enhancement Note: Preparation should focus on demonstrating a strong UX process, clear communication of design rationale, and a data-driven approach to problem-solving. Be ready to showcase your Figma skills and your ability to translate user insights into impactful designs.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the provided link on Workable.

• Customize your resume to highlight your 2+ years of UX/UI design experience, proficiency in Figma, and experience with user research, prototyping, and responsive design. Use keywords from the job description.

• Curate your portfolio to showcase 2-3 strong case studies that clearly demonstrate your UX thinking and UI execution. Ensure it highlights your process, problem-solving skills, and any measurable impact. Be prepared to present it clearly.

• Prepare for the practical task (e.g., designing an onboarding flow) by thinking through user needs, business goals, and potential design solutions. Practice articulating your rationale.

• Research Pavago thoroughly. Understand their products, target audience, and company mission to tailor your application and interview responses, demonstrating genuine interest and cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.