UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer

Company: MRI Software

Location: Cape Town, South Africa

Job Type: Full time

Category: Product Design / User Experience

Date Posted: 2026-09-04

Experience Level: Mid-Level (4+ years)

Remote Status: Hybrid

🚀 Role Summary

• Design and validate user-centered experiences for complex enterprise SaaS software, spanning discovery, design, validation, and delivery phases.

• Leverage AI tools responsibly to accelerate research synthesis, ideation, documentation, and prototyping while maintaining human oversight and design quality.

• Collaborate closely with cross-functional teams, including Product Managers and Engineers, within an Agile framework to ensure successful product implementation.

• Contribute to the development and maintenance of design systems, UI standards, and accessibility best practices across a suite of products.

📝 Enhancement Note: This role is positioned as a mid-level Product Designer, requiring approximately 4+ years of experience. The emphasis on AI-assisted design workflows suggests a forward-thinking organization adopting modern tools to enhance productivity and innovation within the UX domain. The hybrid work model indicates a balance between in-office collaboration and remote flexibility.

📈 Primary Responsibilities

• Translate user needs, business requirements, and technical constraints into intuitive and effective product solutions through end-to-end user experience design.

• Develop comprehensive user flows, information architecture diagrams, wireframes, interactive prototypes, and detailed design specifications to guide product development.

• Plan, execute, and synthesize insights from usability testing and other discovery activities to validate and iteratively refine design solutions.

• Partner with Product Managers, Engineers, and fellow Designers throughout the Agile delivery cycle, ensuring high design quality and seamless implementation.

• Actively contribute to the evolution and adoption of the company's design system, UI standards, and accessibility best practices, promoting consistency and usability.

• Continuously enhance product experiences by analyzing user feedback, product analytics, market trends, and emerging technologies, including AI-assisted design workflows.

📝 Enhancement Note: The responsibilities clearly outline an end-to-end product design process, from initial discovery and research to final delivery and ongoing iteration. The explicit mention of AI-assisted design indicates that candidates should be comfortable with or eager to learn how to integrate AI tools into their workflow for efficiency and innovation.

🎓 Skills & Qualifications

Education: Bachelor's degree or equivalent practical experience.

Experience: Approximately 4+ years of experience in delivering user-centered SaaS experiences, with a focus on discovery, design, validation, and delivery.

Required Skills:

• Interaction & Visual Design: Proficiency in designing intuitive, accessible, and visually polished user experiences, with strong command of Figma and established design patterns.

• User-Centered Design: Demonstrated ability to apply research insights, usability testing, and iterative design practices to solve complex user and business problems.

• Design Systems & Responsive Design: Experience in contributing to design systems and creating consistent, responsive experiences across various platforms and devices.

• Technical Understanding: Working knowledge of front-end technologies (HTML, CSS, JavaScript) to facilitate effective collaboration with engineering teams and understand technical constraints.

• Communication & Delivery: Excellent collaboration, stakeholder communication, time management, and attention to detail skills, essential for delivering high-quality design outcomes.

• AI Literacy & Design Enablement: Competency in using AI-assisted design tools and workflows responsibly to accelerate research synthesis, ideation, content generation, documentation, and prototyping, while ensuring human oversight, accessibility, and design quality.

Preferred Skills:

• Experience with user research methodologies beyond usability testing (e.g., user interviews, persona development).

• Familiarity with other design and prototyping tools beyond Figma.

• Understanding of accessibility standards (e.g., WCAG) and their practical application.

• Experience working within PropTech or enterprise software environments.

• Familiarity with product analytics tools for data-driven design decisions.

📝 Enhancement Note: The required skills emphasize a blend of core UX/UI competencies, technical understanding, and modern AI integration. The "AI Literacy" requirement is a key differentiator, indicating a focus on leveraging AI tools efficiently and ethically within the design process. The preference for specific industry experience (PropTech) and advanced research methods would make a candidate stand out.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• End-to-End Case Studies: Showcase 2-3 comprehensive case studies demonstrating your involvement in the entire product design lifecycle, from initial problem definition and user research through to final design solutions and their impact.

• Problem-Solution Framing: Clearly articulate the user or business problem addressed in each case study, the design process followed, and the rationale behind key design decisions.

• Visual Design & Prototyping Examples: Include high-fidelity mockups, interactive prototypes (link or video), and examples of UI elements or design systems contributions.

• Impact & Metrics: Quantify the impact of your designs whenever possible, using metrics such as improved task completion rates, reduced error rates, increased user satisfaction, or business outcomes.

• AI Integration Examples (Optional but Recommended): If possible, highlight instances where AI tools were used to enhance research synthesis, ideation, or documentation within a project.

Process Documentation:

• Demonstrate your ability to document design processes, including user flows, wireframes, and detailed specifications, ensuring clarity and thoroughness for engineering and product teams.

• Showcase how you contribute to and utilize design systems, providing examples of components created or adapted.

📝 Enhancement Note: A strong portfolio is critical for UX/UI roles. This section emphasizes demonstrating the full design lifecycle, problem-solving skills, visual execution, and measurable impact. The inclusion of AI integration examples, while optional, would align perfectly with the role's stated expectations and demonstrate proactive adoption of new technologies.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Mid-Level UX/UI Designers in Cape Town, South Africa, with 4+ years of experience, the estimated salary range is R 450,000 - R 700,000 per annum. This range considers the company's position in the enterprise software (PropTech) sector and the specific hybrid work arrangement.

Benefits:

• Medical Aid Scheme: Comprehensive health coverage to ensure employee well-being.

• Personal Pension Plan: Competitive retirement savings plan.

• Parental Leave: Generous benefit to support new parents during a significant life event.

• Annual Leave: 25 days of annual leave plus Public Holidays, promoting work-life balance.

• Flex Time Off: 16 hours of flexible time off for personal use.

• Tuition Reimbursement Schemes: Support for professional development and continued learning.

• Office Perks: Includes office breakfasts, quarterly lunches, and virtual social events to foster team cohesion and engagement.

• Global Flexibility: Opportunity to work from anywhere in the world for two weeks annually.

Working Hours: Standard full-time hours, likely around 40 hours per week, with a hybrid work model allowing for 2 days of remote work per week.

📝 Enhancement Note: The salary range is an estimation based on general market data for similar roles in Cape Town. Actual compensation may vary based on individual qualifications, interview performance, and MRI Software's specific compensation structure. The listed benefits are comprehensive, offering strong support for health, financial future, family, and professional growth. The "work from anywhere" benefit is a significant perk.

🎯 Team & Company Context

🏢 Company Culture

Industry: PropTech (Property Technology) - MRI Software provides flexible, game-changing real estate software solutions that power thriving communities. They focus on creating value through intelligent solutions and a people-first approach.

Company Size: MRI Software is a significant player in the enterprise software market, indicating a medium to large organization with established processes and a global presence. The company size suggests opportunities for both structured growth and potential for individual impact.

Founded: MRI Software has a history dating back to its founding, implying a stable and experienced organization with a deep understanding of the real estate technology market. This history likely contributes to a culture of expertise and long-term vision.

Team Structure:

• Cross-functional Collaboration: The role operates within a cross-functional team, working closely with Product Managers, Engineers, and other Designers. This structure emphasizes teamwork and shared responsibility.

• Agile Environment: The team follows Agile delivery processes, indicating a fast-paced, iterative work environment focused on continuous improvement and collaboration.

• Design System Focus: There's an explicit mention of contributing to and evolving the design system, suggesting a dedicated effort towards design consistency and efficiency within the product development lifecycle.

Methodology:

• User-Centred Design: The core methodology revolves around understanding and serving user needs, validated through research and testing.

• Data-Driven Decisions: Insights from qualitative (user interviews, usability testing) and quantitative data (product analytics) inform design choices.

• AI-Assisted Workflows: The company is actively integrating AI tools to enhance productivity and innovation in design processes.

Company Website: https://www.mrisoftware.com/

📝 Enhancement Note: MRI Software positions itself as an innovative leader in PropTech with a strong emphasis on its people and culture. The "people-first" approach, combined with core values like "strive to amaze," suggests an environment that values employee well-being, growth, and high performance. The inclusion of employee resource groups and DEI initiatives highlights a commitment to diversity and inclusion.

📈 Career & Growth Analysis

Operations Career Level: This is a Mid-Level Product Designer role, typically requiring 4+ years of experience. It signifies an individual contributor role with ownership over specific product features or modules, requiring a solid understanding of the UX/UI design process and the ability to work independently with guidance.

Reporting Structure: The designer will likely report to a Design Lead, UX Manager, or Head of Product Design within the product development organization. They will collaborate closely with Product Managers and Engineering leads.

Operations Impact: The Product Designer's impact is directly tied to enhancing the user experience of MRI Software's enterprise solutions. This translates to increased user adoption, customer satisfaction, retention, and ultimately, revenue growth by making the software more intuitive, efficient, and valuable for its users. The integration of AI is also a strategic initiative that could lead to significant operational efficiencies and competitive advantages.

Growth Opportunities:

• Specialization: Develop deeper expertise in specific areas of UX/UI, such as user research, interaction design, or design systems.

• Leadership: Progress to Senior Product Designer, Lead UX Designer, or potentially management roles, mentoring junior designers and leading larger initiatives.

• Skill Expansion: Gain proficiency in advanced AI design tools, explore new methodologies, and contribute to strategic product decisions.

• Cross-Functional Movement: Potential to move into Product Management or other roles within the product organization by leveraging a deep understanding of user needs and product development.

📝 Enhancement Note: The mid-level designation offers a clear path for growth within MRI Software's product design team. The emphasis on AI and the company's focus on innovation suggest that opportunities to learn and apply cutting-edge technologies will be abundant, fostering continuous professional development.

🌐 Work Environment

Office Type: The role operates under a hybrid working model, requiring 2 days per week in either the Cape Town or Johannesburg office. This model is designed to balance in-person collaboration with the flexibility of remote work.

Office Location(s): Cape Town or Johannesburg, South Africa. These are major economic hubs providing access to talent and resources.

Workspace Context:

• Collaborative Spaces: The office environment likely includes collaborative spaces designed for team meetings, brainstorming sessions, and design critiques, facilitating interaction with colleagues.

• Tools & Technology: Access to standard design software (Figma), development tools, and potentially specialized AI design platforms.

• Team Interaction: Opportunities for face-to-face interaction with designers, product managers, and engineers, fostering stronger working relationships and knowledge sharing.

Work Schedule: While a standard 40-hour work week is typical, the hybrid model and company culture suggest a degree of flexibility. The emphasis on work-life balance and the availability of "Flex Time Off" indicate an understanding that productivity is not solely tied to rigid hours.

📝 Enhancement Note: The hybrid model is a key aspect of the work environment, catering to modern workforce expectations. The combination of office-based collaboration and remote flexibility aims to optimize both team synergy and individual productivity.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and alignment with the role.

• Hiring Manager Interview: Discussion about your experience, skills, and understanding of UX/UI principles, including how you approach user-centered design and problem-solving.

• Design Challenge/Portfolio Review: A more in-depth session where you'll present your portfolio, walk through case studies, and potentially complete a design exercise (either live or take-home) to demonstrate your design process, problem-solving abilities, and proficiency in tools like Figma. Expect questions on your collaboration style and how you handle feedback.

• Cross-functional Team Interview: Meeting with Product Managers and Engineers to assess your ability to collaborate effectively within a cross-functional team and understand technical constraints.

• Final Interview: Potentially with a senior leader to discuss cultural fit and long-term aspirations.

Portfolio Review Tips:

• Storytelling: Frame your case studies as narratives – clearly define the problem, your role, the process you followed, the solutions you designed, and the outcomes achieved.

• Show, Don't Just Tell: Use visuals extensively – mockups, prototypes, user flow diagrams, and wireframes.

• Highlight Process: Emphasize how you arrived at your solutions, not just the final output. Detail your research methods, iteration cycles, and decision-making rationale.

• Quantify Impact: Whenever possible, include metrics that demonstrate the success of your designs.

• Tailor to the Role: Showcase projects that align with enterprise SaaS and UX/UI design principles, demonstrating your understanding of user needs and business goals.

• AI Integration: If you have examples of using AI in your workflow, be prepared to discuss them.

Challenge Preparation:

• Understand the Problem: If given a design challenge, take time to fully understand the brief, the target users, and the business objectives.

• Articulate Your Process: Be ready to explain your approach, even if it's a quick sketch or a brainstormed list of ideas.

• Focus on User-Centricity: Ensure your solutions are grounded in user needs and backed by logical reasoning.

• Time Management: Practice delivering a concise and effective presentation within a given timeframe.

📝 Enhancement Note: The interview process is designed to thoroughly evaluate a candidate's design skills, problem-solving capabilities, collaborative aptitude, and cultural fit. A well-prepared portfolio that clearly articulates the design journey and impact is paramount. The emphasis on AI integration suggests interviewers may probe this area specifically.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The primary tool for interaction and visual design, prototyping, and collaboration. Proficiency is essential.

• Prototyping Tools: While Figma is specified, familiarity with other prototyping tools may be beneficial.

• Design System Tools: Experience with tools or platforms used for managing and contributing to design systems.

Analytics & Reporting:

• Product Analytics Tools: Familiarity with tools like Google Analytics, Amplitude, Mixpanel, or similar platforms to understand user behavior and track product performance.

• User Feedback Platforms: Experience with tools for collecting and analyzing user feedback.

CRM & Automation:

• Understanding of Front-End Technologies: Working knowledge of HTML, CSS, and JavaScript is required for effective collaboration with engineering and understanding technical constraints.

• Agile Project Management Tools: Familiarity with tools like Jira, Confluence, or Asana for managing tasks and collaborating within an Agile framework.

📝 Enhancement Note: Figma is the core design tool highlighted. Proficiency here is non-negotiable. The mention of product analytics and Agile tools indicates the integrated nature of the design role within the broader product development process. Understanding front-end technologies is crucial for bridging the gap between design and development.

👥 Team Culture & Values

Operations Values:

• Strive to Amaze: A core company value that permeates all aspects of work, from product solutions to client and employee experiences. This implies a drive for excellence and exceeding expectations.

• People-First Approach: MRI Software prioritizes its employees, fostering a supportive and engaging work environment. This translates to valuing employee well-being, growth, and contribution.

• Belonging through DEI: A strong commitment to Diversity, Equity, and Inclusion, fostering a culture where everyone feels valued and can contribute their unique perspectives.

• Innovation & Adaptability: Encouraging the adoption of new technologies like AI, and a willingness to evolve processes and solutions to stay at the forefront of the PropTech industry.

Collaboration Style:

• Cross-functional Synergy: Encourages close collaboration between design, product management, and engineering teams to ensure alignment and shared ownership of product success.

• Iterative & Feedback-Driven: Embraces an iterative design process that actively seeks and incorporates feedback from stakeholders and users.

• Inclusive Teamwork: Promotes an environment where diverse ideas are welcomed and contribute to collective problem-solving and innovation.

📝 Enhancement Note: The company culture is shaped by its core values, emphasizing high performance, employee well-being, and inclusivity. The "strive to amaze" mantra suggests a culture of continuous improvement and a passion for delivering exceptional results, which is a positive sign for ambitious professionals.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business/Technical Constraints: Effectively translating complex user requirements and business goals into feasible and intuitive design solutions within technical limitations.

• Integrating AI Responsibly: Learning and applying AI tools effectively while ensuring ethical use, maintaining design quality, and validating AI-generated outputs through human expertise.

• Navigating a Hybrid Work Model: Maintaining strong team cohesion and effective collaboration in a hybrid environment, ensuring clear communication and shared understanding across remote and in-office team members.

• Evolving PropTech Landscape: Staying current with rapidly changing technologies and user expectations within the PropTech industry to ensure product relevance and innovation.

Learning & Development Opportunities:

• AI Design Tool Mastery: Gaining hands-on experience and expertise in leveraging AI for accelerated design workflows.

• Design System Contribution: Opportunities to deepen understanding and influence the company's design system, a critical component of scalable product development.

• Cross-Disciplinary Learning: Exposure to product management strategies, engineering processes, and the intricacies of the PropTech market.

• Mentorship & Skill Development: Access to learning resources, potential mentorship from senior designers, and opportunities to attend industry events or pursue certifications.

📝 Enhancement Note: The challenges highlight areas where a candidate can demonstrate problem-solving skills and adaptability, particularly around AI integration and hybrid work dynamics. The growth opportunities are well-aligned with current industry trends, offering valuable skill development in AI and design systems.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs or business requirements. How did you approach it, and what was the outcome?" (Focus on your decision-making process, compromise, and problem-solving).

• "How do you incorporate user research and usability testing into your design process? Can you walk us through an example where research significantly changed your design direction?" (Highlight your user-centricity and iterative approach).

• "How do you approach collaborating with engineers and product managers? Describe a situation where you had to effectively communicate a complex design concept or technical constraint." (Showcase your communication and teamwork skills).

• "Given our focus on AI-assisted design, how do you envision using AI tools to improve your design workflow, and what are your concerns or considerations regarding their use?" (Demonstrate your understanding of AI in design and your thoughtful approach). Company & Culture Questions:

• "What interests you about MRI Software and the PropTech industry?" (Research the company's mission, products, and recent news. Connect your interests to their work).

• "How do you align with our core value to 'strive to amaze'?" (Provide specific examples of how you've gone above and beyond in previous roles).

• "Describe your ideal team environment and how you contribute to a positive and inclusive culture." (Refer to their DEI values and collaborative approach). Portfolio Presentation Strategy:

• Structure: Organize your portfolio logically, perhaps by project type or by chronological order of impact. Start with your strongest, most relevant case studies.

• Narrative: For each case study, tell a compelling story: identify the problem, your role and responsibilities, your process (research, ideation, design, testing), the solutions you created, and the measurable results.

• Visuals: Use high-quality mockups, wireframes, user flows, and interactive prototypes. Ensure they are clear and easy to understand.

• Conciseness: Be mindful of time. Practice presenting your case studies within a set timeframe, focusing on the most critical aspects.

• Engagement: Be prepared to answer in-depth questions about your design choices, challenges faced, and lessons learned. Show enthusiasm and a genuine interest in the role and company.

📝 Enhancement Note: Interview preparation should focus on showcasing not only design skills but also strategic thinking, collaborative abilities, and an understanding of the company's values and industry. The specific mention of AI integration means candidates should be ready to discuss their experience or perspective on using these tools.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the provided Workday link.

• Tailor Your Resume: Highlight keywords from the job description, such as "UX/UI Design," "Product Designer," "SaaS," "Figma," "Design Systems," "User-Centered Design," and "AI-assisted design." Quantify your achievements with metrics whenever possible.

• Curate Your Portfolio: Ensure your portfolio clearly showcases your best work, with detailed case studies that demonstrate your end-to-end design process, problem-solving skills, and impact. Include examples relevant to enterprise software if possible.

• Prepare Your Narrative: Be ready to articulate your design philosophy, your approach to user-centered design, and how you collaborate within cross-functional teams. Practice presenting your portfolio case studies concisely and engagingly.

• Research MRI Software: Understand their products, their mission in the PropTech space, and their company culture. Prepare thoughtful questions to ask the interviewer.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.