UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer

Company: Marsh McLennan

Location: New York, New York, United States

Job Type: FULL_TIME

Category: UX/UI Design

Date Posted: 2026-05-12T00:00:00

Experience Level: 2-5 Years

Remote Status: Hybrid (3 days in office required)

🚀 Role Summary

• Spearhead the end-to-end design of features and complex user journeys for digital products, leveraging AI-assisted design tools and rapid prototyping methodologies.

• Translate user research insights, quantitative data, and product requirements into intuitive and high-quality user experiences that drive product optimization.

• Collaborate closely within a studio-model, product-led agile team, working with product managers, engineers, and SMEs to explore, prototype, and validate innovative ideas.

• Contribute to the development and governance of robust design systems, shared patterns, and reusable components to ensure consistency and efficiency across digital products.

• Present design decisions, tradeoffs, and rationale clearly to senior stakeholders, influencing strategic discussions, product prioritization, and evidence-based decision-making.

📝 Enhancement Note: This role is positioned within a product-led, agile, studio-model team, indicating a fast-paced, iterative design environment. The emphasis on AI-assisted tools and rapid prototyping suggests a need for designers who are adaptable, forward-thinking, and proficient in leveraging cutting-edge technology to accelerate the design process and deliver tangible product outcomes. The requirement for 3 days in office per week signifies a commitment to in-person collaboration, knowledge sharing, and team cohesion within a hybrid work model.

📈 Primary Responsibilities

• Own the complete design lifecycle for features and end-to-end user journeys across complex digital products, focusing on optimizing onboarding, engagement, and renewal processes.

• Synthesize findings from user research, quantitative data analysis, and product requirements to create seamless and impactful user experiences.

• Lead rapid prototyping and concept exploration, including the strategic use of AI-assisted tools, to produce high-fidelity prototypes and detailed specifications for development teams.

• Plan, execute, and analyze usability testing sessions, using findings to iterate designs and validate the effectiveness of proposed solutions.

• Actively partner with product managers, engineers, and subject-matter experts to define project scope, evaluate technical feasibility, and ensure alignment on delivery timelines and objectives.

• Articulate design decisions, including tradeoffs and rationale, to diverse stakeholder groups, effectively influencing strategic product discussions and prioritization.

• Contribute actively to the ongoing evolution, maintenance, and governance of the company's design systems, shared UI patterns, and reusable component libraries.

• Facilitate collaborative workshops and working sessions to foster a shared understanding of design goals and mentor junior designers, thereby cultivating a strong and cohesive design culture.

📝 Enhancement Note: The responsibilities highlight a need for a designer who can not only execute on design tasks but also lead initiatives, influence stakeholders, and contribute to the strategic direction of product development. The mention of "measurable impact on product outcomes" in the requirements implies that candidates will be expected to demonstrate how their designs have positively affected key business metrics.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Design (e.g., Graphic Design, Interaction Design, Human-Computer Interaction), Computer Science, or a related field is often preferred for roles of this nature. Equivalent practical experience will also be considered.

Experience: 3+ years of professional experience in UX/UI design, with a proven track record of designing and delivering digital products. Demonstrated end-to-end ownership of features and user journeys is essential.

Required Skills:

• Proficient in User Experience (UX) Design principles and methodologies.

• Skilled in User Interface (UI) Design, with a strong visual craft and attention to detail.

• Experienced in Rapid Prototyping, utilizing tools to quickly translate concepts into testable designs.

• Adept at planning, conducting, and synthesizing User Research to gather actionable insights.

• Proficient in Usability Testing, analyzing results to inform design iterations and improvements.

• Demonstrated experience contributing to and utilizing Design Systems and component libraries.

• Ability to collaborate effectively with cross-functional teams, including product managers and engineers.

• Strong understanding of product strategy and the ability to contribute to MVP (Minimum Viable Product) development.

Preferred Skills:

• Experience with AI-assisted design tools and their application in the design workflow.

• Proficiency in Interaction Design, focusing on user flows and microinteractions.

• Familiarity with agile development methodologies and product-led growth principles.

• Experience in designing for complex digital products within a large enterprise environment.

• Understanding of data analysis and its application in design decision-making.

• Mentorship experience or a desire to foster design talent within a team.

📝 Enhancement Note: The "3+ years" experience level, combined with the responsibility for "end-to-end ownership of features and user journeys," suggests this role is not entry-level. Candidates should be prepared to showcase instances where they managed complex design challenges from conception through to delivery and post-launch optimization, highlighting their strategic thinking and problem-solving capabilities. The explicit mention of a portfolio is a critical requirement.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio that clearly articulates design rationale and decision-making processes.

• Demonstrated strong visual craft, including attention to typography, color, layout, and overall aesthetic appeal.

• Detailed examples of interaction design, showcasing user flows, animations, and responsive behavior.

• Evidence of measurable impact on product outcomes, supported by data or specific results achieved through design initiatives.

Process Documentation:

• Examples of how user research and usability testing findings were documented and translated into actionable design improvements.

• Documentation of contributions to design systems, including component libraries, style guides, and pattern documentation.

• Case studies illustrating the process of rapid prototyping and concept exploration, potentially including the use of AI-assisted tools.

• Workflows demonstrating collaboration with engineering and product teams, showing how designs were handed off and implemented.

📝 Enhancement Note: The portfolio requirement is paramount. Candidates should prepare to walk through 2-3 key projects, detailing their role, the problem they solved, their design process, key decisions, and the quantifiable results or impact achieved. The integration of AI tools and the focus on measurable outcomes are key elements to highlight.

💵 Compensation & Benefits

Salary Range: The provided salary range for this position is $63,300 to $126,600 USD per year.

Benefits:

• Comprehensive Health and Welfare Benefits, likely including medical, dental, and vision insurance.

• Tuition Assistance programs to support continuous learning and professional development.

• 401K Savings plan and other Retirement Programs designed to support long-term financial security.

• Employee Assistance Programs offering confidential support for personal and professional challenges.

Working Hours: The standard working hours for this role are approximately 40 hours per week. This is a hybrid role, requiring at least three days per week to be worked from the New York office, with flexibility on the remaining days.

📝 Enhancement Note: The salary range is relatively broad, indicating that compensation will be highly dependent on the candidate's specific experience, skills, qualifications, and location within New York. Candidates with extensive experience, specialized skills in AI-assisted design, and a strong portfolio demonstrating significant impact may command compensation at the higher end of this range. The hybrid nature of the role requires candidates to be comfortable with a mix of in-office and remote work.

🎯 Team & Company Context

🏢 Company Culture

Industry: Marsh McLennan operates within the professional services sector, specifically in the areas of risk management, insurance brokerage, and consulting. This industry context means the company deals with complex client needs, global markets, and significant data, necessitating robust and user-friendly digital solutions.

Company Size: Marsh McLennan is a large global corporation with over 95,000 employees and annual revenues exceeding $27 billion. This scale implies a stable work environment with extensive resources, opportunities for career advancement, and a structured approach to operations and design.

Founded: Marsh McLennan has a long history, with its origins tracing back to 1905. This legacy suggests a company with established processes, deep market knowledge, and a culture that values experience and strategic foresight.

Team Structure:

• The UX/UI Designer will be part of a "studio-model, product-led agile team." This structure typically involves small, cross-functional teams focused on specific product areas, fostering close collaboration and rapid iteration.

• The team likely includes Product Managers, Engineers, Subject-Matter Experts (SMEs), and potentially other designers.

Methodology:

• The team operates using an agile methodology, emphasizing iterative development, rapid feedback loops, and continuous improvement.

• Product-led growth principles suggest a focus on user experience as a primary driver of customer acquisition, retention, and expansion.

• The use of AI-assisted design tools points to a forward-thinking approach to design technology and process optimization.

Company Website: https://www.marshmclennan.com/

📝 Enhancement Note: The company's large size and established presence suggest that while innovation is encouraged (as seen with AI tools and agile teams), there will also be a strong emphasis on process, governance, and ensuring designs align with broader corporate standards and client needs across 130 countries.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level UX/UI Designer, typically requiring 3-5 years of experience. It involves significant ownership of features and user journeys, requiring independent work and strategic contribution, rather than just task execution. The designer is expected to influence product direction and collaborate with senior stakeholders.

Reporting Structure: The designer will report into a product or design leadership role within an agile team structure. This structure promotes direct collaboration with product managers and engineers, offering visibility into product strategy and development.

Operations Impact: The UX/UI Designer's work directly impacts the usability, engagement, and effectiveness of Marsh McLennan's digital products. By creating intuitive and efficient user experiences, the designer contributes to client satisfaction, operational efficiency, and ultimately, the company's ability to deliver value and achieve its business objectives. The role influences how clients and internal users interact with critical business tools.

Growth Opportunities:

• Skill Advancement: Opportunities to deepen expertise in UX/UI design, particularly with emerging technologies like AI-assisted design tools, and to gain experience in various product domains within Marsh McLennan.

• Leadership Potential: Potential to grow into Senior UX/UI Designer roles, leading design initiatives for larger product areas, mentoring junior designers, and contributing more significantly to design strategy and system governance.

• Cross-functional Exposure: Developing a deeper understanding of product management, engineering processes, and business strategy through close collaboration, which can open doors to product management or other strategic roles.

• Learning & Development: Access to professional development opportunities, including training, workshops, and potentially conferences, to stay current with design trends and technologies.

📝 Enhancement Note: The emphasis on "continuous learning," "rapid experimentation," and "purposeful delivery" signals a company culture that supports professional growth. The "studio-model" team structure also encourages peer-to-peer learning and mentorship, providing ample opportunities for designers to expand their skill sets and career horizons.

🌐 Work Environment

Office Type: This is a hybrid role, meaning the work environment combines in-office collaboration with remote flexibility. The company emphasizes the benefits of in-person work for collaboration, connections, and professional development.

Office Location(s): The primary office location for this role is New York, New York. The specific office will be determined by the hiring team, but it will be a location that supports the hybrid work model, requiring at least three days of in-office presence per week.

Workspace Context:

• The workspace is designed to foster collaboration, with dedicated "anchor days" where entire teams are expected to be in the office together. This facilitates brainstorming, workshops, and team building.

• Designers will have access to the necessary tools and technology to perform their roles, including AI-assisted design software and prototyping tools.

• Opportunities for direct interaction with product managers, engineers, SMEs, and potentially senior decision-makers will be frequent, fostering a dynamic and engaged work environment.

Work Schedule: The role follows a standard 40-hour work week but operates within a hybrid model. While core hours will be observed, there's likely flexibility in scheduling the remote days, provided the three required in-office days are met and team collaboration needs are satisfied. This schedule allows for focused individual work and dedicated collaborative sessions.

📝 Enhancement Note: The hybrid model with a minimum of 3 days in office is a key aspect of the work environment. Candidates should be prepared for a structured hybrid setup that balances individual productivity with team synergy and in-person collaboration, particularly on designated "anchor days."

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess experience, skills, and alignment with the role requirements.

• Portfolio Presentation & Discussion: You will likely be asked to present 2-3 key projects from your portfolio, detailing your role, process, design rationale, and the impact of your work. Be prepared for in-depth questions about your decision-making, problem-solving approach, and how you collaborated with teams.

• Technical/Skills Assessment: This may include a design challenge or a discussion about specific UX/UI methodologies, AI tools, or design systems.

• Team/Cultural Fit Interviews: Conversations with potential team members, including product managers, engineers, and design leads, to assess collaboration style and cultural alignment.

• Final Interview: Typically with a hiring manager or senior leader to discuss overall fit, career aspirations, and finalize the offer.

Portfolio Review Tips:

• Storytelling: Structure your portfolio case studies as narratives. Clearly define the problem, your approach, your specific contributions, the solutions you designed, and the measurable outcomes.

• Focus on Process: Highlight your thought process, research methods, iteration cycles, and how you made design decisions. Explain why you chose certain solutions.

• Showcase Impact: Quantify the impact of your designs whenever possible (e.g., increased conversion rates, reduced task completion time, improved user satisfaction scores). If direct metrics are unavailable, articulate the intended business impact and rationale.

• Tailor to the Role: Emphasize projects that demonstrate experience with complex digital products, AI-assisted design, agile environments, and design systems.

• Visual Clarity: Ensure your portfolio is visually appealing, easy to navigate, and clearly communicates your design skills.

Challenge Preparation:

• Understand the Context: If given a design challenge, ensure you fully understand the prompt, the target user, and the business goals. Ask clarifying questions.

• Emphasize Process: Even in a timed challenge, outline your thinking process. What steps would you take? What research would you conduct? What assumptions are you making?

• Prototype & Iterate: Focus on creating a functional prototype that demonstrates key user flows and interactions. Explain how you would iterate based on feedback.

• Articulate Rationale: Be ready to explain every design decision and tradeoff clearly and concisely.

📝 Enhancement Note: The emphasis on AI-assisted tools and a "studio-model, product-led agile team" suggests that interviewers will be looking for designers who are not only skilled practitioners but also adaptable, collaborative, and comfortable working in a fast-paced, iterative environment. Demonstrating strategic thinking and the ability to drive product outcomes will be critical.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe Creative Suite (Illustrator, Photoshop, XD), InVision, Axure RP. Proficiency in at least one major design tool is expected.

• AI-Assisted Design Tools: Experience or demonstrable interest in leveraging AI tools for design ideation, content generation, or workflow automation. Specific tools are not listed but familiarity with emerging AI design platforms would be advantageous.

• Collaboration & Project Management: Jira, Confluence, Asana, Trello, Slack. Experience working within agile teams using these tools for task tracking and communication is essential.

Analytics & Reporting:

• Web Analytics: Google Analytics, Adobe Analytics. Understanding how to interpret user data to inform design decisions.

• User Feedback & Testing Platforms: UserTesting.com, Hotjar, SurveyMonkey. For gathering qualitative and quantitative user insights.

• Data Visualization Tools: Tableau, Power BI (familiarity may be beneficial for understanding data insights).

CRM & Automation:

• While not primary UX/UI tools, familiarity with CRM platforms like Salesforce or marketing automation tools might be helpful contextually for understanding user data and business goals.

📝 Enhancement Note: The explicit mention of "AI-assisted design tools" is a key differentiator. Candidates should be prepared to discuss any experience they have with AI in design, or their approach to learning and integrating such tools into their workflow. Proficiency in a leading design and prototyping tool like Figma is almost certainly a baseline expectation.

👥 Team Culture & Values

Operations Values:

• Client Value: A strong focus on understanding and serving client needs to drive business impact and satisfaction.

• Innovation & Experimentation: A culture that encourages exploring new ideas, technologies (like AI), and approaches to problem-solving.

• Collaboration & Teamwork: Emphasis on working effectively within cross-functional agile teams, sharing knowledge, and supporting colleagues.

• Data-Driven Decisions: Utilizing research, analytics, and user feedback to inform design choices and measure success.

• Continuous Improvement: A commitment to ongoing learning, skill development, and refining processes for greater efficiency and effectiveness.

Collaboration Style:

• Agile & Iterative: Working in short cycles, with frequent feedback and adjustments to designs based on team input and testing results.

• Cross-functional Integration: Close partnership with product managers, engineers, and SMEs to ensure designs are technically feasible, strategically aligned, and meet business objectives.

• Open Communication: Encouraging open dialogue, constructive feedback, and transparency in design discussions and decision-making processes.

• Mentorship & Knowledge Sharing: Fostering an environment where team members can learn from each other, with opportunities for senior members to mentor junior designers.

📝 Enhancement Note: The "studio-model, product-led agile team" environment suggests a culture that values proactivity, ownership, and a strong sense of shared purpose. Candidates who thrive in collaborative, fast-paced settings and are eager to contribute to a team's success will likely find this environment appealing.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Innovation with Enterprise Constraints: Integrating cutting-edge design approaches (like AI) and agile methodologies within a large, established enterprise like Marsh McLennan, which may have existing processes, legacy systems, and strict governance.

• Managing Complex Digital Products: Designing for intricate user journeys and diverse user needs across multiple digital products that serve a global client base.

• Rapid Iteration and Delivery: Adapting to the fast pace of agile development, requiring quick turnaround times for design concepts, prototypes, and final assets.

• Cross-functional Alignment: Ensuring consistent understanding and buy-in on design decisions among diverse stakeholders with varying technical and business perspectives.

Learning & Development Opportunities:

• AI in Design Specialization: Gaining hands-on experience and expertise in applying AI-assisted tools to the UX/UI design workflow, a rapidly evolving field.

• Complex Product Design: Deepening skills in designing for enterprise-level software, complex data visualizations, and sophisticated user workflows.

• Design System Evolution: Contributing to and influencing the growth and strategic direction of robust design systems.

• Mentorship and Leadership: Opportunities to mentor junior designers and potentially take on lead roles in specific product initiatives or design areas.

• Industry Exposure: Learning about the risk management and insurance industries, providing context for design challenges and user needs.

📝 Enhancement Note: The role presents a unique opportunity to blend creative UX/UI design with the strategic application of AI in a large, global enterprise. Successfully navigating these challenges will require strong problem-solving skills, adaptability, and a proactive approach to learning and collaboration.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you used AI-assisted tools in your design process. What was the impact?" (Focus on specific tools, your role, and quantifiable results).

• "How do you approach translating complex user research and quantitative data into intuitive user experiences?" (Detail your methodology, tools used, and how you validate insights).

• "Walk us through how you would design an end-to-end user journey for [hypothetical product feature]. What are the key considerations?" (Demonstrate your process, problem-solving, and understanding of user flows).

Company & Culture Questions:

• "What interests you about working at Marsh McLennan and specifically within our product-led agile teams?" (Research the company's mission, values, and recent initiatives).

• "How do you contribute to fostering a strong design culture and mentoring junior designers?" (Share examples of collaboration, knowledge sharing, or leadership).

• "Describe your experience with design systems. How have you contributed to or leveraged them?" (Highlight your understanding of component-based design and governance).

Portfolio Presentation Strategy:

• Structure: Begin with a high-level overview of the project, the problem statement, and your role. Then, dive into your process, highlighting key research findings, design decisions, and iterations. Conclude with the final solution and its measurable impact.

• Visuals: Use high-quality mockups, prototypes, and clear diagrams to illustrate your work. Annotate key design elements and user flows.

• Storytelling: Weave a narrative that connects the problem to your solution and the resulting impact. Make it engaging and easy to follow.

• Conciseness: Be mindful of time. Focus on the most impactful aspects of each project and be prepared to answer questions in more detail.

• AI Integration: If applicable, clearly articulate how AI tools were used and the benefits they provided in terms of efficiency, ideation, or quality.

📝 Enhancement Note: Candidates should prepare to discuss their experience with AI in design, as it's a specific point of interest for this role. Demonstrating an understanding of agile methodologies, product-led growth, and the ability to drive measurable business outcomes through design will be crucial for success in the interview process.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the Marsh McLennan careers portal via the provided URL.

• Portfolio Customization: Tailor your portfolio to highlight projects that demonstrate experience with complex digital products, end-to-end user journey ownership, AI-assisted design tools, and design systems. Ensure case studies clearly articulate your design rationale and measurable impact.

• Resume Optimization: Update your resume to clearly showcase 3+ years of relevant UX/UI experience, emphasizing achievements related to feature ownership, user research, prototyping, and cross-functional collaboration. Use keywords such as "UX Design," "UI Design," "Agile," "Prototyping," "Design Systems," and "AI-assisted Design Tools."

• Interview Preparation: Practice presenting your portfolio projects, focusing on storytelling, design process, and quantifiable results. Prepare to discuss your experience with AI in design and your approach to working in a hybrid, agile environment.

• Company Research: Familiarize yourself with Marsh McLennan's business, its commitment to innovation, and its hybrid work model. Understand how UX/UI design contributes to their client-focused strategy and global operations.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.