UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer
Company: Market Mentors
Location: Springfield, Massachusetts, United States Job Type: Full-Time
Category: Creative & Media / Art & Design / Technology Date Posted: 2026-05-12 Experience Level: 5-10 Years Remote Status: On-site

🚀 Role Summary

• Design and execute user-centered websites, landing pages, and digital experiences from concept to deployment, leveraging expert-level WordPress and Figma capabilities.
• Collaborate with strategists, developers, account teams, and clients to translate strategic objectives into intuitive, visually compelling designs that align with brand and business goals.
• Develop and maintain design systems, component libraries, and UI standards to ensure consistency and continuity across all digital and print deliverables.
• Drive conceptual ideation and execute innovative design solutions across both digital and traditional mediums, including print collateral and integrated marketing campaigns.
• Produce accurate, high-quality, on-brand design work with a strong attention to detail, continuously staying current on design trends, UX best practices, and AI-enhanced workflows.

📝 Enhancement Note: This role requires a hybrid skillset combining deep digital design expertise (UX/UI, WordPress, Figma) with proficiency in traditional print design, indicating a GTM focus where design supports broader marketing initiatives. The emphasis on AI tools suggests a forward-thinking agency environment.

📈 Primary Responsibilities

• Execute the end-to-end UI/UX and web design process, including strategy development, wireframing, prototyping, and final execution for websites and landing pages.
• Develop user flows, sitemaps, and prototypes that enhance usability, engagement, and conversion rates across digital platforms.
• Conduct cross-browser and responsive testing to guarantee seamless user experiences across all devices and screen sizes.
• Apply UX best practices, accessibility standards (WCAG), and conversion-focused thinking throughout the entire design lifecycle.
• Create intuitive digital experiences that prioritize usability, accessibility, and clear visual hierarchy, balancing aesthetics with performance.
• Support integrated marketing campaign initiatives through design for websites, email, social media, digital advertising, and branded content.
• Build, maintain, and scale design systems, component libraries, and UI standards to ensure brand consistency across all client deliverables.
• Design a variety of print materials, including brochures, billboards, trade show booths, signage, presentations, and sales collateral.
• Produce compelling visual concepts that support integrated marketing campaigns, ensuring alignment with client messaging and positioning.
• Self-proof and meticulously review all creative assets for consistency, accuracy, and adherence to brand standards before production.
• Continuously research and integrate emerging technologies and AI-enhanced workflows to optimize design processes and improve efficiency.

📝 Enhancement Note: The primary responsibilities highlight a dual focus on digital UX/UI design and traditional graphic design, emphasizing the agency's need for a versatile designer capable of supporting comprehensive Go-To-Market strategies across multiple channels.

🎓 Skills & Qualifications

Education: Bachelor’s degree in Graphic Design, UX/UI Design, Web Design, Interactive Media, or a related field, or equivalent practical experience.
Experience: 5+ years of UX/UI and graphic design experience, preferably within an agency or fast-paced environment.

Required Skills:

• Expert-level proficiency in WordPress, including custom and template-based website design and development workflows.
• Expert-level proficiency in Figma for UI/UX design, prototyping, and design system management.
• Extreme proficiency in Adobe Creative Suite, including Photoshop, Illustrator, InDesign, XD, and Acrobat for comprehensive visual design and production.
• Strong understanding of UI/UX principles, responsive design methodologies, accessibility standards (e.g., WCAG), and web best practices.
• Proven experience designing effectively across both digital (web, mobile) and print mediums.
• Demonstrated ability to leverage AI tools to enhance efficiency, workflows, ideation, optimization, and production while maintaining originality and strategic integrity.
• Experience creating detailed wireframes, interactive prototypes, sitemaps, and user journey maps.
• Understanding of responsive/adaptive design principles and cross-browser compatibility testing.
• Exceptional typography, layout, branding, and visual communication skills with a keen eye for detail.
• Proficiency in macOS operating system and related software.
• Excellent communication, organization, and collaboration skills for effective teamwork and client interaction.
• Ability to manage multiple priorities and deadlines simultaneously in a dynamic agency setting.

Preferred Skills:

• Experience collaborating closely with developers and a functional understanding of front-end web development capabilities (HTML, CSS).
• Experience with motion graphics, animation, video editing, or illustration to enhance digital and campaign assets.
• Experience with AI-powered design tools beyond basic workflow integration, such as generative design or AI-assisted content creation.

📝 Enhancement Note: The emphasis on "expert-level" for WordPress and Figma, alongside "extremely proficient" for Adobe Creative Suite, indicates a need for a highly skilled individual contributor. The expectation to leverage AI tools suggests a requirement for innovative problem-solving and efficiency-driven design practices.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing at least 4 successfully completed projects demonstrating expertise across UI/UX, web, digital, and print design mediums.
• Projects should clearly exhibit a range of work, including websites, landing pages, integrated branded campaigns, print collateral (brochures, billboards, etc.), and design system execution.
• Specific examples of WordPress websites personally designed by the applicant are required.
• Demonstrations of design systems, branding consistency across multiple touchpoints, and user-centered thinking are crucial.
• Candidates must be prepared to articulate their individual role and contributions within each featured project during the interview process.

Process Documentation:

• Evidence of designing and executing the UI/UX and web design process from strategy through final execution, including wireframes, prototypes, and user flows.
• Examples of how user experience was aligned with business goals and translated into intuitive, user-focused digital experiences.
• Documentation or explanation of how design systems, component libraries, and UI standards were built, maintained, or scaled to ensure consistency.
• Case studies illustrating conceptual ideation and innovative design solutions across both print and digital mediums for integrated campaigns.
• Demonstrations of producing accurate, high-quality, on-brand design work with strong attention to detail and user experience considerations.

📝 Enhancement Note: The portfolio requirements are highly specific, demanding proof of end-to-end design process execution across diverse mediums and a clear articulation of individual contributions. This aligns with an operations-focused approach to design, where process and measurable outcomes are valued.

💵 Compensation & Benefits

Salary Range: $65,000 - $85,000 annually.

Benefits:

• Paid Time Off (PTO)
• Health Insurance
• Life Insurance
• 401(k) Retirement Savings Plan

Working Hours: Approximately 40 hours per week, typical for a full-time agency role.

📝 Enhancement Note: The salary range of $65,000 - $85,000 for a UX/UI Designer with 5+ years of experience in Springfield, MA, is within the typical market range. This estimate is based on industry benchmarks from sources like Glassdoor, LinkedIn Salary, and Payscale, adjusted for regional cost of living and agency-specific compensation trends for specialized creative roles. The benefits package is standard for full-time employment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Marketing and Advertising Agency. Market Mentors operates within a dynamic agency environment, focusing on delivering strategic marketing solutions and creative services to a diverse client base. This industry context means a fast-paced, project-driven atmosphere with a strong emphasis on client satisfaction and measurable results. Company Size: The company likely ranges from 11-50 employees based on the career portal structure and the need for a versatile designer. This size indicates a close-knit team where individual contributions are highly visible and impactful, fostering a collaborative and agile work environment. Founded: The company was founded at an unspecified date but has an established presence, suggesting a stable organization with evolving processes and a commitment to growth.

Team Structure:

• The UX/UI Designer will likely be part of a broader Creative team, potentially including graphic designers, web developers, content strategists, and project managers.
• Reporting structure is expected to be to a Creative Director or Design Lead, with close collaboration across account management and strategy departments.
• Cross-functional collaboration is essential, requiring seamless integration with strategists for user research alignment, developers for implementation feasibility, and account teams for client communication and project oversight.

Methodology:

• Data analysis and insights methods will be used to inform design decisions, focusing on user behavior, conversion rates, and campaign performance metrics.
• Workflow planning and optimization strategies will be applied to manage projects efficiently, ensuring timely delivery of high-quality creative assets.
• Automation and efficiency practices are encouraged, particularly through the use of AI tools, to streamline repetitive tasks and accelerate the design process.

Company Website: https://marketmentors.bamboohr.com/careers

📝 Enhancement Note: The company culture is characterized by a fast-paced, collaborative agency environment. The emphasis on "Market Mentors" implies a focus on driving client growth through strategic and creative marketing efforts. The small to medium-sized company structure suggests opportunities for broad impact and direct client interaction.

📈 Career & Growth Analysis

Operations Career Level: This role represents a mid-to-senior level individual contributor position within the creative operations spectrum. It demands a high degree of autonomy, expert-level technical skills, and the ability to guide design execution from conception to final delivery. The scope includes both strategic input on user experience and tactical execution across multiple design disciplines. Reporting Structure: The UX/UI Designer will likely report to a Creative Director or a Senior Design Lead. This structure provides mentorship and oversight while allowing for significant creative freedom. Collaboration will extend horizontally to project managers, account executives, and web developers. Operations Impact: The UX/UI Designer's impact is directly tied to the success of client marketing campaigns and digital presence. By creating intuitive, conversion-focused, and visually compelling designs, this role directly influences client engagement, lead generation, brand perception, and ultimately, client ROI – key metrics for GTM success.

Growth Opportunities:

• Operations Skill Advancement: Opportunities to deepen expertise in specialized areas like advanced UX research methodologies, accessibility compliance, or front-end development integration.
• Leadership Development: Potential to grow into a Senior UX/UI Designer role, leading projects, mentoring junior designers, or specializing in a particular industry vertical.
• Cross-Functional Expertise: Development of a broader understanding of marketing strategy, client management, and project operations through close collaboration with other agency departments.

📝 Enhancement Note: While this is a design role, its inclusion in an operations-focused enhancement framework emphasizes the "operations" of design: process, efficiency, collaboration, and impact. Growth potential lies in deepening design expertise and moving towards leadership within the creative operations framework.

🌐 Work Environment

Office Type: The role is explicitly "IN-OFFICE IN SPRINGFIELD, MA," indicating a traditional on-site work environment. This setting is designed to foster collaboration, spontaneous ideation, and direct team interaction. Office Location(s): 155 Brookdale Drive, Springfield, MA 01104. This location is noted as being less than 25 miles from Hartford, CT, potentially offering accessibility for talent from a wider geographical area.

Workspace Context:

• The workspace is expected to be collaborative, encouraging interaction with strategists, developers, and account teams.
• Access to standard design tools and technology, including high-performance macOS workstations, Adobe Creative Suite, Figma, and WordPress environments, will be provided.
• Opportunities for direct team interaction will be frequent, supporting a dynamic agency culture where brainstorming and feedback are integral to the workflow.

Work Schedule: The standard working hours are approximately 40 per week. While generally fixed, agency environments often require flexibility to meet client deadlines and project demands, necessitating efficient time management and prioritization.

📝 Enhancement Note: The on-site requirement is a key differentiator, emphasizing the agency's preference for in-person collaboration, which is often crucial for creative ideation and rapid problem-solving in a project-based environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of submitted resume and portfolio to assess technical skills, design aesthetic, and alignment with role requirements.
• Portfolio Presentation: Candidates will likely present their portfolio, discussing specific projects, their individual contributions, design process, and the strategic thinking behind their work. Be prepared to delve into the "why" behind design choices.
• Skills Assessment/Challenge: A potential design exercise, either timed or as a take-home assignment, focusing on UI/UX principles, problem-solving, and adapting to a brief. This might involve creating wireframes, mockups, or a small design system component.
• Team/Cultural Fit Interview: Meeting with potential team members and leadership to assess collaboration style, communication skills, and cultural alignment with the agency's fast-paced, client-focused environment.
• Final Interview: Discussion with senior leadership to confirm fit, clarify expectations, and discuss compensation.

Portfolio Review Tips:

• Showcase Diversity: Ensure your portfolio includes strong examples of both digital (UI/UX, web, landing pages) and print design (brochures, campaigns, collateral).
• Highlight Process: For each project, clearly outline the problem, your role, the process you followed (research, ideation, wireframing, prototyping, testing), your specific contributions, and the results achieved.
• Emphasize WordPress & Figma: Clearly label and showcase projects built or designed using WordPress and Figma, detailing your expertise.
• Demonstrate Brand Consistency: Include examples showing how you've maintained brand integrity across different platforms and deliverables, including design system elements.
• Quantify Impact: Where possible, use metrics (e.g., increased conversion rates, improved user engagement, successful campaign reach) to demonstrate the effectiveness of your designs.
• User-Centered Focus: Articulate how user needs and business objectives were balanced in your design solutions.
• AI Integration: Be ready to discuss how you've leveraged AI tools to enhance your workflow and output, focusing on improved efficiency and strategic outcomes.

Challenge Preparation:

• Understand the Brief: Carefully analyze any design challenge prompt, identifying key objectives, target audience, and constraints.
• Prioritize User Needs: Focus on creating a solution that addresses user pain points and meets strategic goals.
• Showcase Process: Even in a condensed format, outline your thought process – how you approached the problem, what decisions you made, and why.
• Visual Communication: Ensure your presentation is clean, well-organized, and visually communicates your ideas effectively.
• Time Management: Practice completing design tasks within realistic time constraints.

📝 Enhancement Note: The explicit instruction to refrain from using AI during the interview process, while encouraging its use in the role, suggests a need for candidates to demonstrate genuine creative thought and problem-solving capabilities, rather than relying solely on AI-generated output during evaluation.

🛠 Tools & Technology Stack

Primary Tools:

• WordPress: Expert-level proficiency required for website design, customization, and template implementation.
• Figma: Expert-level proficiency for UI/UX design, wireframing, prototyping, and collaborative design system development.
• Adobe Creative Suite: Extreme proficiency in Photoshop, Illustrator, InDesign, XD, and Acrobat for a wide range of graphic design, photo editing, illustration, and layout tasks.
• macOS: Proficiency in the macOS operating system is standard.

Analytics & Reporting:

• While not explicitly listed as a required tool, a strong understanding of how design impacts analytics and reporting (e.g., conversion rates, user engagement metrics) is expected. Tools like Google Analytics or similar platforms may be used by other teams, and the designer should be able to interpret relevant data.

CRM & Automation:

• No specific CRM or automation tools are listed as required for this design role, though familiarity with how design assets integrate into marketing automation platforms or CRM systems could be beneficial.

📝 Enhancement Note: The technology stack heavily emphasizes core design tools essential for both digital and print work. The specific requirement for expert-level WordPress and Figma points to a need for hands-on execution rather than purely conceptual design.

👥 Team Culture & Values

Operations Values:

• Client-Centricity: A primary focus on understanding and meeting client needs, ensuring designs drive business results and client satisfaction.
• Collaboration & Teamwork: Valuing open communication, mutual support, and collective problem-solving within the creative team and across departments.
• Creativity & Innovation: Encouraging original thinking, exploring new design approaches, and leveraging modern tools (including AI) to produce impactful work.
• Quality & Detail: Upholding high standards for design execution, accuracy, and brand consistency in all deliverables.
• Efficiency & Adaptability: Embracing fast-paced workflows, managing multiple projects effectively, and adapting quickly to changing client requirements and industry trends.

Collaboration Style:

• Cross-Functional Integration: Seamlessly working with strategists to translate insights into design, developers to ensure technical feasibility, and account managers for project alignment.
• Feedback Exchange: Actively participating in design critiques and providing constructive feedback to peers, as well as being receptive to feedback from stakeholders.
• Knowledge Sharing: Contributing to a culture of learning by sharing best practices, design trends, and insights on new tools or techniques, particularly regarding AI in design.

📝 Enhancement Note: The emphasis on client-centricity, collaboration, and quality aligns with the operational demands of a client-facing agency. The inclusion of AI as a tool for innovation and efficiency suggests a progressive approach to creative operations.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Diverse Design Needs: Effectively managing and executing distinct design requirements for both digital (UX/UI, web) and print mediums within tight agency deadlines.
• Integrating AI Strategically: Leveraging AI tools to enhance workflows and creativity without compromising originality, strategic intent, or quality, requiring careful discernment and human oversight.
• Client Communication & Expectations: Navigating client feedback, managing expectations, and translating complex strategic requirements into tangible design solutions.
• Keeping Pace with Evolving Technologies: Continuously learning and adapting to new design software, UX methodologies, and AI advancements to maintain a competitive edge.

Learning & Development Opportunities:

• Specialized Design Training: Opportunities to attend workshops or pursue certifications in advanced UX research, interaction design, specific design software, or AI-driven design tools.
• Cross-Disciplinary Exposure: Learning opportunities through collaboration with strategists, developers, and account managers to gain a broader understanding of marketing operations and client management.
• Mentorship: Potential to be mentored by senior creative leadership or to mentor junior designers, fostering leadership and communication skills.

📝 Enhancement Note: The challenges highlight the dynamic nature of agency work and the specific demands of this hybrid digital/print role, particularly the integration of AI. Growth opportunities focus on deepening specialized design skills and broadening operational understanding.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for designing a website from initial brief to final launch, focusing on how you integrate user research and business objectives." (Prepare to discuss wireframing, prototyping, user flows, and iterative design.)
• "How do you ensure design consistency across both digital platforms (websites, social media) and print collateral (brochures, billboards) for a single client campaign?" (Focus on design systems, brand guidelines, and systematic approaches.)
• "Walk us through a project where you successfully leveraged AI tools to improve efficiency, ideation, or production. What were the challenges, and what was the outcome?" (Be ready to discuss specific AI tools and your role in guiding their application.)

Company & Culture Questions:

• "What do you know about Market Mentors and our approach to client solutions?" (Research the company's website, client roster, and case studies.)
• "How do you handle constructive criticism or feedback on your designs from clients or team members?" (Emphasize a collaborative and learning-oriented mindset.)
• "Describe a time you had to balance competing priorities or tight deadlines on a project. How did you manage your workload and ensure quality?" (Highlight organizational skills and prioritization strategies.)

Portfolio Presentation Strategy:

• Narrative Flow: Structure your presentation around key projects, telling a story that highlights the problem, your solution, your process, and the impact.
• Visual Clarity: Use high-quality visuals and clear, concise annotations. Avoid clutter.
• Interactive Elements: For digital projects, be prepared to demonstrate prototypes or live websites if possible.
• Focus on Your Role: Clearly articulate your specific contributions, especially in team projects.
• Quantify Results: Whenever possible, back up your claims with data and specific metrics that demonstrate project success.
• Address AI Use: Be prepared to discuss your intentional use of AI tools within your projects, emphasizing how they enhanced your work strategically.

📝 Enhancement Note: Interview preparation should focus on demonstrating a blend of creative talent, strategic thinking, operational efficiency (especially with AI), and strong collaboration skills, all within the context of an agency environment.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the provided link on the Market Mentors careers page.
• Portfolio Customization: Tailor your portfolio to prominently feature at least 4 diverse projects showcasing expertise in UI/UX, web design (specifically WordPress examples), and print collateral. Clearly label your individual contributions and the specific tools used (Figma, Adobe Suite, AI tools).
• Resume Optimization: Update your resume to highlight your 5+ years of agency experience, expert-level proficiency in WordPress and Figma, and any experience leveraging AI in design workflows. Use keywords from the job description, such as "user-centered design," "conversion-focused," "design systems," and "cross-functional collaboration."
• Interview Preparation: Rehearse your portfolio presentation, focusing on articulating your design process, strategic decision-making, and project outcomes. Prepare specific examples of how you've used AI tools to enhance efficiency and creativity. Practice answering common interview questions related to design challenges, client management, and teamwork.
• Company Research: Thoroughly research Market Mentors, their client base, and their design philosophy. Understand their approach to marketing and how your skills can contribute to their clients' success and the agency's overall growth.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.