UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer

Company: Infilla

Location: United States (Remote, primarily LatAm)

Job Type: Full-Time

Category: Product Design / User Experience Operations

Date Posted: 2026-09-06

Experience Level: Mid-Level (2-5 years)

Remote Status: Remote Solely

🚀 Role Summary

• Spearhead the design and delivery of intuitive web experiences and native mobile applications for code enforcement and inspection products, directly impacting the company's mission to accelerate housing development.

• Drive the evolution and maintenance of a robust design system, ensuring consistency and empowering engineering teams to independently implement high-quality UI across platforms.

• Foster a culture of design excellence by enabling engineers through shared design principles, constructive critique, and a scalable design system.

• Leverage AI tools daily to enhance the design process and product development lifecycle.

• Own end-to-end design responsibilities for 0-to-1 B2B mobile applications, demonstrating strong product judgment and systems thinking in ambiguous environments.

📝 Enhancement Note: This role is positioned within the Product Design and User Experience Operations space, focusing on the practical application of design principles to drive business outcomes in the GovTech sector. The emphasis on "scaling design quality and judgment" and "enabling engineers" highlights a crucial operational aspect of design leadership.

📈 Primary Responsibilities

• Design and deliver the Minimum Viable Product (MVP) for the Inspections application within the first three months, followed by the Code Enforcement application within five months.

• Maintain and evolve the Infilla design system post-contractor build, ensuring consistency across web and mobile components for seamless implementation by engineers and coding agents.

• Facilitate independent UI shipping by engineers through the establishment of shared design principles, a functional critique practice, and a design system that prioritizes ease of consistent choices.

• Translate complex user needs and business requirements into intuitive and effective user interfaces and user experiences for both deskless workers and government staff.

• Collaborate closely with product and engineering teams to define user flows, wireframes, prototypes, and final visual designs, ensuring alignment with business objectives and user needs.

• Conduct user research, usability testing, and gather feedback to iterate on designs and continuously improve the user experience of Infilla's products.

• Apply AI tools and methodologies within the design process to optimize workflows, generate design variations, or enhance user interactions.

📝 Enhancement Note: The responsibilities emphasize a blend of strategic design leadership and hands-on execution, particularly in the context of launching new products (MVP) and maintaining core design infrastructure (design system). The focus on "enabling engineers" points to a significant operational responsibility of design enablement and process standardization.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating equivalent knowledge and practical experience in UX/UI design is essential.

Experience: Minimum of 2-5 years of hands-on experience in UX/UI design, with a proven track record of designing, shipping, and iterating on 0-to-1 B2B mobile applications used by real users.

Required Skills:

• Product Judgment & Scoping: Ability to distill fuzzy problems into actionable MVPs, grounding decisions in real-world usage scenarios rather than competitive analysis.

• Design Craft: Expertise in creating intuitive user experiences across native mobile and dense desktop interfaces, encompassing information architecture, user flows, and visual detail.

• Systems Thinking: Proficiency in designing coherent product ecosystems, thinking in terms of models and workflows, and maintaining design system consistency across evolving surfaces.

• Design Enablement: Skill in elevating the design capabilities of others through co-created principles, constructive critique, and empowering engineers to ship unassisted UI.

• Ownership & Ambiguity: Demonstrated ability to make progress and drive decisions in the absence of detailed specifications, project managers, or clear briefs.

• AI Tool Proficiency: Daily use and integration of AI tools within the design workflow.

• Cross-Platform Design: Experience designing for both web and native mobile applications.

• B2B Application Design: Proven experience in designing for business-to-business software solutions.

Preferred Skills:

• Experience designing for deskless workers, government staff, or less tech-savvy user demographics.

• Prior experience designing AI product surfaces or integrating AI-driven features.

• Direct experience in maintaining and scaling design systems.

• Familiarity with WCAG AA 2.1 accessibility standards and implementation.

• Background in brand design or marketing design.

• Previous founder experience (beyond solopreneur or consultant).

📝 Enhancement Note: The required skills are heavily weighted towards operational aspects of design: product judgment for efficient resource allocation, systems thinking for scalable solutions, and design enablement for team efficiency. The explicit mention of AI tools underscores a forward-thinking operational requirement.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• 0-to-1 B2B Mobile App Case Study: A comprehensive case study detailing the design process from conception to launch for a B2B mobile application, showcasing end-to-end ownership and iteration.

• Design System Contribution: Examples demonstrating experience with design systems, either through contribution, maintenance, or consistent application.

• Systems Thinking Example: A case study or project that illustrates the ability to design for a coherent product ecosystem, emphasizing workflow and model-based design.

• Design Enablement Example: Evidence of how you've helped others improve their design capabilities or how you've enabled engineering teams to ship high-quality UI independently.

• AI Integration: Showcase how AI tools were utilized within a design project to improve efficiency, explore solutions, or enhance the final product.

Process Documentation:

• Workflow Design & Optimization: Demonstrate the ability to map out, analyze, and optimize complex user workflows relevant to government processes or inspections.

• System Implementation Standards: Provide examples of how design decisions align with and contribute to the consistency and scalability of a design system.

• Measurement & Performance Analysis: Include metrics or outcomes from previous projects that showcase the impact of your design decisions on user adoption, efficiency, or product performance.

📝 Enhancement Note: The portfolio requirements are highly specific, focusing on demonstrating operational capabilities in product development (0-to-1, MVP), system scalability (design systems), and team empowerment (design enablement). This aligns with the need for a designer who can not only create but also build and scale design processes within a startup environment.

💵 Compensation & Benefits

Salary Range: For a remote role based in Latin America, competitive salaries typically range from $70,000 to $110,000 USD annually, depending on experience, specific location within LatAm, and the candidate's demonstrated impact. For US-based employees, the range would likely be higher, reflecting US market rates.

Benefits (US-based employees):

• Meaningful equity in a growing startup.

• Comprehensive healthcare, vision, and dental insurance.

• 401K retirement savings plan.

• 26 days of Paid Time Off (PTO), inclusive of federal holidays.

Working Hours: Full-time role, typically requiring around 40 hours per week. While the role is remote, a commitment to timely communication and responsiveness, particularly during core business hours relevant to the team's collaboration, is expected. Flexibility is offered, but the emphasis on "Hours > Weeks" suggests a need for efficient work practices.

📝 Enhancement Note: Salary estimation is based on typical compensation for mid-level remote UX/UI designers in Latin America and adjusted for a US-based context for benefits comparison. The emphasis on "meaningful equity" and "competitive salary" indicates a standard startup compensation structure. The "Hours > Weeks" value suggests a focus on output and efficiency over strict time-based work.

🎯 Team & Company Context

🏢 Company Culture

Industry: Government Technology (GovTech), specifically focusing on modernizing permitting and inspection processes for local governments.

Company Size: Infilla is a startup, likely in the early to growth stage, with a small, focused team (implied by "2nd designer" and reporting to the CEO). This implies a dynamic, fast-paced environment where individual contributions have a significant impact.

Founded: Infilla's mission is to address the US housing shortage by streamlining permitting, indicating a focus on impactful problem-solving and innovation within the public sector. The company is backed by notable venture capital firms, suggesting a growth-oriented trajectory.

Team Structure:

• The design team currently consists of one other designer, with this role being the second addition.

• This UX/UI Designer will report directly to the Founder & CEO, indicating a high level of visibility and direct influence.

• Collaboration is expected to be close-knit, with significant interaction with engineering and product leadership. Methodology:

• Data-Driven Decisions: While not explicitly stated, the focus on "product judgment" and "scoping" implies decisions are grounded in user needs and business impact, often informed by data.

• Iterative Design: The emphasis on shipping MVPs and iterating suggests an agile development and design process.

• Efficiency & Speed: The core value "Hours > Weeks" highlights a commitment to rapid iteration and problem-solving.

• Empowerment: The "Design Enablement" skill and "Fix > Flag" value indicate a culture of proactive problem-solving and team empowerment.

Company Website: Infilla.com (Assumed from domain_derived)

📝 Enhancement Note: The company culture is characteristic of a venture-backed startup: fast-paced, mission-driven, and focused on rapid execution. The reporting structure to the CEO and the small design team size are critical operational factors for a candidate to consider.

📈 Career & Growth Analysis

Operations Career Level: This role is that of a mid-level individual contributor, acting as the second designer on the team. It offers significant opportunity for growth into a lead design role, potentially managing design initiatives and future design hires as the company scales. The direct reporting to the CEO provides a unique vantage point for understanding business strategy and operational decision-making.

Reporting Structure: You will report directly to the Founder & CEO, Savanna. This provides a direct line of communication and influence, allowing for rapid feedback loops and strategic alignment.

Operations Impact: As the second designer, your work will have a direct and visible impact on Infilla's core product offerings and its ability to scale. By designing and launching critical applications (Inspections MVP, Code Enforcement) and establishing a robust design system, you will directly influence the company's ability to achieve its mission, acquire customers, and drive revenue growth. Your ability to enable engineers will also have a multiplier effect on development velocity and product quality.

Growth Opportunities:

• Design Leadership: Potential to grow into a Design Lead or Head of Design role as the company scales, taking ownership of the entire design function.

• Product Strategy Influence: Direct exposure to executive decision-making will foster a deeper understanding of product strategy and operational levers, enabling more strategic design contributions.

• Skill Specialization: Opportunities to deepen expertise in areas like design systems, AI-driven design, or accessibility through hands-on project work.

• Cross-Functional Expertise: Develop strong collaborative relationships and understanding across engineering, product, and business functions, essential for operational excellence.

📝 Enhancement Note: The growth potential is significant, moving from a key individual contributor to a potential leadership role within a rapidly scaling startup. The direct exposure to executive leadership and strategic decision-making offers a unique operational learning experience.

🌐 Work Environment

Office Type: This is a fully remote role, offering flexibility in work location. The company emphasizes a "virtual onsite" for remote candidates during the interview process, suggesting a commitment to maintaining team connection despite geographical distribution.

Office Location(s): The role is based in Latin America. While specific cities are not listed, the company operates remotely across this region. For US-based employees, standard US benefits apply, implying that hiring may extend to US talent as well, but the primary remote focus is LatAm.

Workspace Context:

• Collaborative Environment: Despite being remote, the interview process and company values ("Kind > Nice," "Ideas > Hierarchy") suggest a highly collaborative and communicative environment. Expect frequent virtual interactions.

• Tools & Technology: Access to necessary design tools will be provided. The emphasis on AI tools suggests a modern technology stack.

• Team Interaction: Regular virtual meetings, design critiques, and jam sessions are part of the workflow to foster connection and ensure alignment.

Work Schedule: Full-time (approx. 40 hours/week) with remote flexibility. The company values efficiency ("Hours > Weeks"), implying a focus on delivering results rather than adhering to rigid schedules, though responsiveness during core collaboration times is key.

📝 Enhancement Note: The remote-first nature of the role requires strong self-discipline and communication skills. The emphasis on virtual collaboration and efficiency is critical for success in this environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Call (20 min) with Savanna (Founder & CEO): Focus on mutual fit, understanding your motivation, and initial alignment with Infilla's mission and values. Be prepared to discuss your passion for solving complex problems in the GovTech space.

• Design Portfolio Deep Dive (60 min) with Daria: An in-depth review of your portfolio. Focus on showcasing your most relevant work, especially B2B mobile apps, design systems, and any AI-integrated projects. Be ready to articulate your design decisions, process, and the impact of your work.

• Jam Session #1 (60 min) with Phi: Assess product judgment and scoping abilities. Expect a discussion around hypothetical product challenges or a review of a past project where you had to make tough prioritization decisions.

• Team Day (Virtual Onsite):

  • Jam Session #2 (60 min) with Carl: Evaluate systems thinking. This might involve a design exercise or discussion about how you approach designing for interconnected products and maintaining consistency.
  • Scaling Design Taste Conversation (30 min) with Brandon: Assess design enablement skills. Discuss how you mentor, provide feedback, and empower others (especially engineers) in design.
  • Founder Conversation (45 min) with Jenny: Evaluate ownership in ambiguity. Expect questions about how you navigate uncertainty, make decisions without complete information, and drive initiatives forward independently.

• Reference Checks: Standard professional references will be contacted.

Portfolio Review Tips:

• Curate for Relevance: Select 2-3 strong case studies that best showcase your experience with B2B mobile apps, end-to-end design ownership, systems thinking, and ideally, any AI integration or design system work.

• Structure Your Narrative: For each case study, clearly articulate: the problem, your role, your process (including research, ideation, design, and iteration), the challenges faced, your solutions, and the measurable outcomes or impact.

• Highlight Operational Impact: Emphasize how your design decisions contributed to business goals, user adoption, or engineering efficiency. Quantify results where possible.

• Demonstrate AI Usage: If AI was part of your process, explain how you used it and what value it added.

• Prepare for "Why Infilla": Be ready to articulate why you are specifically interested in Infilla's mission and this particular role.

Challenge Preparation:

• Product Judgment Scenarios: Think about times you had to define an MVP or scope down a feature. Practice articulating the criteria for your decisions (e.g., user impact, business value, technical feasibility).

• Systems Thinking Exercises: Consider how you'd approach designing a new feature within an existing complex system, or how you'd maintain consistency across multiple platforms.

• Design Enablement Examples: Prepare to discuss how you've given feedback to peers or engineers, or how you've documented design principles for broader adoption.

📝 Enhancement Note: The interview process is rigorous and multi-faceted, designed to assess not just design skills but also critical operational competencies like product judgment, systems thinking, and the ability to operate effectively in an ambiguous startup environment. The emphasis on "jam sessions" indicates a preference for collaborative problem-solving.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable for collaborative design and prototyping).

• Design Systems: Experience with tools or methodologies for building and maintaining design systems.

• AI Tools: Proficiency in utilizing AI-powered design tools for ideation, asset generation, workflow optimization, or user interaction enhancement. Specific tools will vary but demonstrate adaptability.

Analytics & Reporting:

• Familiarity with analytics platforms (e.g., Mixpanel, Amplitude, Google Analytics) to understand user behavior and inform design decisions.

• Ability to interpret data to measure the impact of design changes. CRM & Automation:

• While not a direct CRM role, understanding how design impacts user onboarding and engagement within CRM workflows is beneficial.

• Familiarity with project management tools (e.g., Jira, Asana) for collaboration with engineering teams.

• Understanding of workflow automation principles as they relate to user processes.

📝 Enhancement Note: The primary focus is on design execution tools, with a strong emphasis on modern collaborative platforms like Figma and the integration of AI tools. Understanding how design interfaces with backend systems and analytics is crucial for operational effectiveness.

👥 Team Culture & Values

Operations Values:

• Ideas > Hierarchy: Encourages open communication and valuing the best idea, regardless of seniority, fostering an environment where innovation can thrive.

• Kind > Nice: Promotes constructive, direct, and helpful feedback to ensure continuous improvement and strong working relationships. This implies a culture of psychological safety for giving and receiving feedback.

• Courage > Comfort: Upholds integrity and the willingness to address difficult issues or make tough decisions for the greater good of the product and company.

• Hours > Weeks: A strong emphasis on efficiency, rapid problem-solving, and delivering results quickly, which is a key operational advantage for a startup.

• Fix > Flag: Encourages proactive ownership and problem-solving, empowering individuals to take initiative rather than simply reporting issues.

Collaboration Style:

• Cross-functional Integration: Expect close collaboration with engineering and product leadership, requiring clear communication and the ability to translate design needs into actionable development tasks.

• Process Review & Feedback: The "Kind > Nice" value suggests a culture where regular feedback loops and open discussions about processes are encouraged.

• Knowledge Sharing: As a small team, sharing knowledge and best practices, particularly around design systems and AI tools, will be vital for team growth and consistency.

📝 Enhancement Note: Infilla's core values are deeply embedded in operational efficiency and effective collaboration. The emphasis on speed, ownership, and constructive feedback is critical for success in a fast-paced startup environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Building from Scratch: Designing and launching critical products (MVP) with limited resources and time constraints in a 0-to-1 environment.

• Design System Evolution: Maintaining design consistency and scalability as the product suite and team grow, requiring careful planning and execution.

• Enabling Engineering Autonomy: Effectively empowering engineers to ship high-quality UI independently requires strong documentation, clear principles, and robust critique processes.

• Ambiguity & Rapid Change: Navigating an environment where priorities can shift quickly and requirements may not always be fully defined.

• User Base Specificity: Designing for potentially less tech-savvy users or those in government roles, requiring deep empathy and user-centered design approaches.

Learning & Development Opportunities:

• Design Leadership Track: Opportunity to grow into a lead design role, shaping the future of design at Infilla.

• Product Strategy Immersion: Direct exposure to executive-level decision-making provides invaluable insight into business operations and strategy.

• AI in Design Mastery: Hands-on experience integrating and leveraging AI tools will build highly sought-after skills.

• GovTech Design Expertise: Developing specialized knowledge in designing for government and regulatory environments.

• Cross-functional Collaboration: Strengthening skills in working effectively with engineering and product teams in a startup context.

📝 Enhancement Note: The challenges are inherent to a startup environment but are framed as opportunities for growth. Mastering design enablement and operating effectively in ambiguity are key developmental areas for this role.

💡 Interview Preparation

Strategy Questions:

• Product Judgment/Scoping: "Describe a time you had to de-scope a feature or product to meet an MVP deadline. What was your process, and what trade-offs did you make?"

• Systems Thinking: "How would you approach designing a new feature for a government inspection app to ensure it integrates seamlessly with existing workflows and maintains the integrity of the design system?"

• Design Enablement: "Imagine engineers are shipping UI that deviates from the design system. How would you address this to improve consistency without stifling their creativity?"

• Ownership in Ambiguity: "Tell me about a project where you had minimal direction. How did you define the problem, establish a path forward, and drive it to completion?"

Company & Culture Questions:

• "What interests you most about Infilla's mission to modernize permitting and inspections?"

• "How do you align with Infilla's core values, particularly 'Hours > Weeks' and 'Fix > Flag'?"

• "How do you envision your role in scaling design taste and enabling engineers at Infilla?" Portfolio Presentation Strategy:

• Focus on Impact: For each case study, clearly state the problem, your solution, and the quantifiable results or key learnings.

• Show Your Process: Walk through your thought process, highlighting how you used research, ideation, prototyping, and iteration to arrive at your final design.

• Explain Trade-offs: Be ready to discuss difficult decisions you made and why.

• Integrate AI: If AI was used, explain its role and the specific benefits it brought to your workflow or the design outcome.

• Design System Integration: Clearly articulate how your designs fit within or contribute to a design system.

📝 Enhancement Note: Preparation should focus on demonstrating not just design skills but also an understanding of operational efficiency, strategic decision-making, and the ability to contribute to a high-performing, fast-paced team culture.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the provided application link on Dover.

• Curate Your Portfolio: Select 2-3 of your strongest case studies that align with the job requirements, focusing on B2B mobile apps, design systems, and any AI integration. Ensure each case study clearly outlines the problem, your process, your solutions, and the impact.

• Tailor Your Resume: Highlight keywords and experiences directly related to the job description, such as "0-to-1 B2B mobile apps," "design systems," "product judgment," "systems thinking," and "AI tools." Quantify achievements where possible.

• Prepare Your Narrative: Practice articulating your design process, decision-making rationale, and how you've enabled others during your portfolio walkthrough and interview discussions.

• Research Infilla: Understand their mission, target market (GovTech, permitting), and company values. Be prepared to articulate why you are a good fit for their specific challenges and culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.