UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer

Company: EssilorLuxottica Group

Location: London, England, United Kingdom

Job Type: Full-Time

Category: Digital Design & User Experience (UX/UI)

Date Posted: April 27, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Design, prototype, and validate optimized user journeys across multiple e-commerce brands (Vision Direct, Lensbest, Lenstore) to drive acquisition, conversion, and retention.

• Lead A/B testing initiatives and leverage data-driven insights, including AI-driven tools, to continuously improve user experiences and achieve measurable business impact.

• Champion UX best practices throughout the product lifecycle, ensuring consistency and effectiveness in user-centered design across digital platforms.

• Collaborate closely with developers, product owners, and analysts within Agile sprints to deliver high-quality, user-friendly digital solutions.

• Maintain and evolve scalable UX frameworks to streamline workflows, enhance consistency, and support multiple markets and brands.

📝 Enhancement Note: This role is positioned within a global leader in vision care, focusing on its e-commerce platforms. The emphasis on "commercially focused UX/UI design for e-commerce," "driving acquisition, conversion, and retention," and "balancing creativity with business impact" strongly suggests a Revenue Operations or Growth Operations adjacent function, where design directly influences business outcomes. The use of "AI-driven tools" and "A/B testing initiatives" highlights a data-centric and optimization-focused approach typical of modern operations roles.

📈 Primary Responsibilities

• Design, prototype, and validate optimized user journeys across multiple brands and markets, ensuring seamless and intuitive user experiences.

• Lead and execute A/B testing initiatives, meticulously analyzing results to drive continuous improvement in user engagement and conversion rates.

• Champion user-centered design (UCD) methodologies and accessibility standards throughout the entire product development lifecycle, ensuring digital products meet diverse user needs.

• Collaborate effectively with cross-functional teams, including developers, product owners, and data analysts, within Agile sprints to ensure timely and high-quality solution delivery.

• Develop, maintain, and evolve scalable UX frameworks and design systems to enhance workflow efficiency, ensure brand consistency, and facilitate rapid iteration.

• Create responsive, accessible prototypes using Figma, embedding localization and usability principles to cater to global audiences.

• Leverage AI-driven tools to accelerate user research, ideation, and design validation, improving the speed and quality of design outputs.

• Translate complex user insights and data analytics into actionable design decisions that directly improve conversion rates, user engagement, and overall revenue.

📝 Enhancement Note: The responsibilities emphasize a hands-on approach to design with a strong focus on measurable business outcomes, aligning with the operational goals of e-commerce platforms. The inclusion of A/B testing, AI tools, and conversion optimization points to a role that is deeply integrated with growth strategies.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is typically expected for this level of role. Equivalent practical experience will also be considered.

Experience: Minimum of 2-5 years of professional experience in UX/UI design, with a significant focus on e-commerce platforms.

Required Skills:

• Strong portfolio showcasing commercially focused UX/UI design for e-commerce, with demonstrable impact on conversion and user engagement.

• Expertise in user-centered design methodologies, including user research, wireframing, prototyping, and usability testing.

• Proficiency in design and prototyping tools, with a strong emphasis on Figma.

• Collaborative mindset and excellent communication skills, essential for effective cross-functional teamwork with developers, product owners, and analysts.

• Data-informed approach to design, with the ability to balance creative vision with tangible business impact and KPIs.

• Strong attention to detail and the ability to manage multiple projects concurrently in a fast-paced environment.

Preferred Skills:

• Experience with AI-driven tools for design acceleration and user research.

• Knowledge of localization principles and their application in UX/UI design.

• Familiarity with Agile development methodologies and participation in Agile sprints.

• Understanding of web analytics tools (e.g., Google Analytics) to inform design decisions.

• Experience in designing for multiple brands or markets.

📝 Enhancement Note: The requirements emphasize practical experience and a portfolio that proves commercial impact, which is crucial for roles focused on revenue generation. The specific mention of Figma and AI tools indicates a need for up-to-date technical skills.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, showcasing commercially focused UX/UI design projects specifically for e-commerce platforms.

• Projects should clearly demonstrate the user journey from initial concept to final implementation, highlighting problem definition, proposed solutions, and design rationale.

• Include case studies that detail user research findings, A/B testing results, and quantifiable improvements in key metrics such as conversion rates, average order value, or customer retention.

• Demonstrate proficiency in Figma, with examples of complex prototypes, design systems, or interactive mockups.

Process Documentation:

• Ability to document design processes, including user research methodologies, wireframing workflows, and prototyping techniques.

• Experience in creating and maintaining design system documentation or style guides to ensure consistency across multiple platforms and brands.

• Capacity to articulate the impact of design decisions on business objectives, using data and analytics to support design rationales.

• Familiarity with documenting A/B test plans, results, and learnings for continuous optimization cycles.

📝 Enhancement Note: For a UX/UI role in an e-commerce context, the portfolio is paramount. It serves as the primary evidence of a candidate's ability to translate design skills into tangible business results, a key consideration for roles that interface with revenue operations.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Mid-Level UX/UI Designer with 2-5 years of experience in London, the estimated salary range is £45,000 - £65,000 per annum. This estimate considers the cost of living in London, the company's industry position, and the specific responsibilities outlined.

Benefits:

• Comprehensive health insurance package, including medical, dental, and vision coverage.

• Generous paid time off (PTO) policy, including vacation days, sick leave, and public holidays.

• Pension scheme contribution.

• Employee discounts on EssilorLuxottica products and partner brands.

• Opportunities for professional development, including training, workshops, and conference attendance.

• Hybrid working model offering flexibility between office and remote work.

• Access to advanced design tools and technology.

Working Hours: The standard working hours are approximately 40 hours per week. While the role is hybrid, specific office attendance days will be agreed upon with the hiring manager, typically involving 2-3 days per week in the High Street Kensington office.

📝 Enhancement Note: The salary range is an estimation based on market data for London and the specified experience level. Actual compensation will be determined by the company based on candidate experience, qualifications, and internal pay scales.

🎯 Team & Company Context

🏢 Company Culture

Industry: The company operates within the global vision care and luxury eyewear industry. EssilorLuxottica is a leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses, encompassing iconic brands and extensive retail networks. This industry context implies a focus on premium quality, brand reputation, and sophisticated consumer experiences.

Company Size: EssilorLuxottica is a large, multinational corporation with a significant global presence, indicated by operations in over 150 countries. This scale suggests robust infrastructure, established processes, and opportunities for impact across diverse markets.

Founded: EssilorLuxottica was formed in 2018 through a merger, combining Essilor's leadership in lenses and Luxottica's strength in frames and retail. This history suggests a blend of innovation from Essilor and established brand management from Luxottica, creating a dynamic environment for digital product development.

Team Structure:

• The UX/UI design team likely operates within a broader digital product or marketing department.

• It will involve close collaboration with product managers, developers, data analysts, and potentially marketing specialists.

• The reporting structure will likely be hierarchical, with the UX/UI Designer reporting to a Design Lead or Head of Digital Product.

Methodology:

• Data analysis and insights are critical, as the role emphasizes data-informed design and leveraging A/B testing.

• Workflow planning and optimization are key, with responsibilities including maintaining and evolving UX frameworks.

• Automation and efficiency are supported through the use of AI-driven tools and the development of scalable design systems.

Company Website: https://www.essilorluxottica.com/

📝 Enhancement Note: The company's global scale and leadership in the vision care industry suggest a commitment to quality and innovation. For a UX/UI Designer, this means working on high-impact projects that influence customer experience across well-known brands.

📈 Career & Growth Analysis

Operations Career Level: This UX/UI Designer role is at a mid-level, requiring 2-5 years of experience. It involves contributing significantly to digital product strategy and execution, with a focus on driving commercial outcomes through design. It's a hands-on role where individual contribution directly impacts key business metrics.

Reporting Structure: The UX/UI Designer will likely report to a Senior UX/UI Designer, a Design Lead, or a Head of Digital Product. They will work closely with product owners and development teams in an Agile framework.

Operations Impact: The role has a direct impact on revenue through optimizing user journeys on e-commerce platforms. By improving conversion rates, engagement, and retention, the UX/UI Designer contributes directly to the financial performance of EssilorLuxottica's digital businesses like Vision Direct, Lensbest, and Lenstore. The use of data, A/B testing, and AI tools underscores a performance-driven approach.

Growth Opportunities:

• Specialization: Deepen expertise in e-commerce UX, conversion rate optimization (CRO), or specific areas like accessibility or international design.

• Leadership: Progress to a Senior UX/UI Designer role, leading projects, mentoring junior designers, or becoming a Design Lead responsible for a specific product area.

• Skill Development: Gain experience with advanced AI design tools, further develop A/B testing and data analysis skills, and contribute to the evolution of design systems and frameworks.

• Cross-Functional Mobility: Potential to move into Product Management or Growth Marketing roles, leveraging design expertise and understanding of user behavior and business metrics.

📝 Enhancement Note: The role offers a clear path for growth within UX/UI design or adjacent fields like product management, with a strong emphasis on developing commercially impactful skills.

🌐 Work Environment

Office Type: The role is based in a hybrid work environment, requiring a balance between remote work and in-office collaboration. The High Street Kensington office in London serves as a hub for team interaction and strategic discussions.

Office Location(s): High Street Kensington, London, England, United Kingdom. This central London location offers excellent transport links and access to amenities.

Workspace Context:

• The workspace is designed to foster collaboration, with opportunities to interact with developers, product owners, and analysts in person.

• Access to industry-standard design tools and technology, including Figma and potentially AI-driven design platforms, is expected.

• The environment encourages a data-driven approach, with access to analytics and A/B testing platforms to inform design decisions.

• A culture that champions UX best practices and continuous improvement is likely, providing a supportive atmosphere for design innovation.

Work Schedule: The standard work schedule is approximately 40 hours per week. The hybrid model allows for flexibility, with specific days in the office to be agreed upon, promoting a balance between focused individual work and collaborative team engagement.

📝 Enhancement Note: The hybrid model and central London location offer a blend of flexibility and in-person collaboration, typical of modern tech and design roles within established corporations.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess relevant experience and design capabilities, with a focus on e-commerce UX/UI.

• Technical Interview(s): Discussions covering your UX/UI methodologies, experience with Figma, A/B testing, user-centered design principles, and how you approach data-informed design. You may be asked to walk through specific projects from your portfolio.

• Case Study/Design Challenge: You might be presented with a specific design problem or scenario related to their e-commerce platforms. This assesses your problem-solving skills, design process, and ability to articulate your rationale.

• Team/Hiring Manager Interview: An opportunity to discuss your collaborative style, cultural fit within the team, and how you align with EssilorLuxottica's values. You'll also discuss your understanding of business impact and revenue generation through design.

• Final Interview: Potentially with a senior leader, focusing on strategic thinking, long-term career aspirations, and overall fit within the organization.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 of your strongest e-commerce UX/UI projects that best demonstrate your skills and commercial impact.

• Tell a Story: For each project, clearly articulate the problem you were solving, your role, the design process (research, ideation, prototyping, testing), the solutions you implemented, and the measurable outcomes (e.g., conversion lift, engagement increase).

• Highlight Data & AI: Explicitly mention how you used data, A/B testing, or AI tools to inform your design decisions and measure success. Quantify results whenever possible.

• Showcase Figma Proficiency: Be ready to demonstrate specific features or workflows within Figma that you utilized effectively.

• Focus on Commercial Impact: Emphasize how your designs contributed to business goals like acquisition, conversion, and retention.

Challenge Preparation:

• Understand the Business: Research EssilorLuxottica's brands (Vision Direct, Lensbest, Lenstore), their target audiences, and their competitive landscape in the online eyewear market.

• UX/UI Fundamentals: Brush up on core UX/UI principles, user-centered design, accessibility standards, and responsive design.

• E-commerce Best Practices: Familiarize yourself with common user journeys, conversion funnels, and optimization strategies in e-commerce.

• Problem-Solving Framework: Prepare to articulate your thought process for tackling design challenges, starting with understanding the problem and ending with a justified solution.

📝 Enhancement Note: The emphasis on a "commercially focused" portfolio and "measurable impact" is critical. Candidates should be prepared to demonstrate how their design work directly drives business results, a key aspect of operations-aligned roles.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaborative design workflows. Expect to demonstrate advanced proficiency.

• Prototyping Tools: Beyond Figma, familiarity with other prototyping tools might be beneficial.

• User Research Tools: Tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, Maze, SurveyMonkey).

Analytics & Reporting:

• Web Analytics Platforms: Experience with tools like Google Analytics is crucial for understanding user behavior and informing design decisions.

• A/B Testing Tools: Proficiency with platforms such as Optimizely, VWO, or Google Optimize for designing and analyzing experiments.

• Data Visualization Tools: Familiarity with tools like Tableau or Power BI could be advantageous for presenting data insights.

CRM & Automation:

Emerging Technologies:

• AI-Driven Design Tools: Experience with AI tools for research acceleration, content generation, or design assistance will be a significant advantage.

📝 Enhancement Note: The "Tools & Technology Stack" section highlights the critical need for proficiency in Figma and A/B testing tools, directly supporting the role's focus on data-driven optimization and user experience enhancement. The mention of AI tools indicates a forward-thinking approach to design operations.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs, ensuring intuitive and effective digital experiences.

• Data-Driven Decision Making: A strong reliance on data, analytics, and A/B testing to validate design choices and measure impact on business objectives.

• Collaboration & Teamwork: An emphasis on working effectively with cross-functional teams to achieve shared goals, fostering an environment of open communication and mutual respect.

• Innovation & Continuous Improvement: A drive to explore new technologies (like AI), methodologies, and design approaches to constantly enhance user experiences and business outcomes.

• Commercial Acumen: An understanding of how design directly contributes to business growth, conversion, and revenue within the e-commerce landscape.

Collaboration Style:

• Agile Methodology: Work is conducted within Agile sprints, requiring close collaboration with product managers and developers, involving regular stand-ups, sprint planning, and retrospectives.

• Cross-Functional Integration: Designers work hand-in-hand with analysts to interpret data and with product owners to define requirements, ensuring a holistic approach to product development.

• Feedback Culture: An environment where constructive feedback is encouraged and exchanged openly among team members to refine designs and processes.

• Knowledge Sharing: Practices that promote sharing of best practices, learnings from A/B tests, and insights from user research across the team and broader organization.

📝 Enhancement Note: The culture emphasizes a blend of user advocacy and business results, supported by data and collaborative processes. This aligns well with the operational focus of driving efficiency and measurable outcomes.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Multiple Brands: Designing for distinct brands (Vision Direct, Lensbest, Lenstore) while maintaining overall consistency and brand identity can be complex.

• Global Localization: Adapting designs for different markets, languages, and cultural nuances requires careful consideration and research.

• Rapid Iteration: The fast-paced e-commerce environment demands quick turnarounds and continuous optimization based on performance data and A/B test results.

• Integrating AI Tools: Effectively leveraging new AI technologies to enhance design workflows and outcomes requires ongoing learning and adaptation.

Learning & Development Opportunities:

• Advanced UX/UI Techniques: Opportunities to deepen expertise in areas like UX research, interaction design, information architecture, and accessibility.

• Data Analytics & CRO: Develop advanced skills in analyzing user data, interpreting A/B test results, and implementing conversion rate optimization strategies.

• Product Strategy: Gain exposure to broader product strategy discussions and contribute to the long-term vision for digital platforms.

• Industry Conferences & Certifications: Support for attending relevant design and e-commerce conferences, and pursuing certifications in UX/UI or related fields.

• Mentorship: Access to senior designers or product leaders for guidance and career development.

📝 Enhancement Note: The challenges are typical of roles in large, multi-brand e-commerce environments, offering significant opportunities for skill development in areas crucial to revenue operations and growth.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you used A/B testing to improve a key e-commerce metric. What was your process, and what were the results?" (Focus on data, methodology, and impact.)

• "How do you approach designing for multiple brands with distinct identities while maintaining a cohesive user experience?" (Highlight your understanding of brand consistency and platform scalability.)

• "Walk me through a complex user journey you designed for an e-commerce site. What were the user needs, design challenges, and how did you validate your solution?" (Showcase your process, Figma skills, and user-centric approach.)

Company & Culture Questions:

• "What do you know about EssilorLuxottica and our e-commerce brands like Vision Direct, Lensbest, and Lenstore?" (Research the company and its digital presence.)

• "How do you collaborate with developers and product managers in an Agile environment?" (Emphasize your teamwork and communication skills.)

• "How do you ensure your designs are both user-friendly and commercially effective?" (Connect design to business objectives and revenue.)

Portfolio Presentation Strategy:

• Structure: Organize your presentation logically: Project Overview -> Problem Statement -> Your Role & Process -> Design Solutions (with visuals) -> Key Outcomes & Learnings.

• Quantify Impact: For each project, clearly state the metrics you influenced (e.g., "Increased conversion rate by 15%", "Reduced bounce rate by 10%").

• Showcase Figma: Be ready to share specific Figma files or walkthroughs to demonstrate your technical skills and design system thinking.

• Explain Rationale: Clearly articulate why you made specific design decisions, linking them back to user needs and business goals.

• Be Concise: Respect the interviewer's time by being focused and to the point, but be prepared to elaborate if asked.

📝 Enhancement Note: The interview preparation focuses on demonstrating a blend of design expertise, strategic thinking, and a results-oriented mindset, particularly concerning commercial impact and data utilization.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the provided link on the EssilorLuxottica careers website.

• Portfolio Customization: Tailor your portfolio to highlight your strongest e-commerce UX/UI projects, emphasizing commercial impact, A/B testing, and Figma proficiency. Ensure it's easily navigable and showcases quantifiable results.

• Resume Optimization: Update your resume to include keywords from the job description (e.g., "UX/UI Design," "Figma," "E-commerce," "A/B Testing," "Agile," "User-Centred Design"). Clearly articulate achievements and responsibilities relevant to driving conversion and user engagement.

• Interview Preparation: Practice articulating your design process, commercial impact, and collaborative approach. Prepare to walk through your portfolio projects and discuss how you use data and AI in your work.

• Company Research: Thoroughly research EssilorLuxottica, its brands (Vision Direct, Lensbest, Lenstore), and its position in the market. Understand their digital strategy and user base to better align your responses.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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