UX210 BR1: UX Writing II (Winter 2027)

📍 Job Overview

Job Title: UX210 BR1: UX Writing II (Winter 2027)

Company: Wilfrid Laurier University

Location: Brantford, Ontario, Canada

Job Type: Part-Time, Contract, Temporary

Category: Academic Instruction / User Experience Design

Date Posted: May 22, 2026

Experience Level: Mid-Level (Implied by Master's/PhD requirement and teaching/professional experience)

Remote Status: On-site

🚀 Role Summary

• Deliver engaging lectures and instruction for UX Writing II, a graduate-level course within the User Experience Design program.

• Guide students in developing advanced UX content strategies, encompassing multi-channel approaches and the creation of comprehensive content definitions, taxonomies, and style guides.

• Foster a learning environment that emphasizes industry best practices, relevant tools, and a commitment to diversity, equity, and inclusion in the classroom.

• Contribute to the academic excellence of Wilfrid Laurier University by providing high-quality instruction and mentorship to students pursuing careers in UX design.

📝 Enhancement Note: This role is for a contract teaching position at a university, specifically within the User Experience Design department. The focus is on delivering a specific course (UX Writing II) during a defined term (Winter 2027), rather than a typical corporate revenue or sales operations role. The "operations" aspect is interpreted through the lens of academic program operations and curriculum delivery.

📈 Primary Responsibilities

• Conduct lectures for UX Writing II (UX210 BR1) during the Winter 2027 term, adhering to the scheduled days and times (Tuesdays and Thursdays, 10:00 AM - 11:20 AM).

• Develop and deliver curriculum content focusing on advanced UX content strategies, including content definitions, taxonomies, and style guides, building upon foundational knowledge from UX Writing I.

• Manage class size of approximately 40 students, facilitating learning and discussion within the User Experience Design program.

• Assess student learning through appropriate methods, ensuring alignment with course objectives and university academic standards.

• Maintain currency with industry best practices and tools relevant to UX writing and content strategy to enhance course delivery and student learning.

• Promote a diverse, equitable, and inclusive classroom environment, integrating these principles into course content and interactions.

📝 Enhancement Note: While not a traditional corporate operations role, the responsibilities align with academic operations by focusing on curriculum delivery, student management, and adherence to university policies and collective agreements. The emphasis on "content strategy," "taxonomies," and "style guides" can be seen as analogous to process documentation and standardization in business operations.

🎓 Skills & Qualifications

Education:

• Master's Degree required.

Experience:

• Teaching experience at the college or university level, or equivalent training experience in UX writing, technical writing, content writing, and/or content strategy is required.

Required Skills:

• UX Writing Expertise: Demonstrated proficiency in crafting clear, concise, and user-centered copy for digital interfaces.

• Content Strategy Development: Ability to design and articulate comprehensive content strategies across various channels.

• Taxonomy and Style Guide Creation: Proven experience in developing and implementing content taxonomies and style guides to ensure consistency and usability.

• Instructional Delivery: Skill in lecturing and facilitating academic courses, managing classroom dynamics effectively.

• Curriculum Design & Adaptation: Ability to adapt and deliver course material, ensuring it meets academic standards and industry relevance.

Preferred Skills:

• Advanced Academic Credentials: PhD or equivalent research/teaching experience.

• Diversity, Equity, and Inclusion (DEI) Advocacy: Commitment to and experience in promoting DEI within an academic setting.

• Industry Tool Proficiency: Familiarity with current tools and technologies used in UX writing and content strategy.

• Pedagogical Innovation: Experience with innovative teaching methods and assessment strategies.

📝 Enhancement Note: The qualifications emphasize both academic credentials and practical, professional experience in UX writing and content strategy, reflecting a need for instructors who can bridge theory and application. The "required" nature of teaching and professional experience highlights the practical demands of this academic role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Teaching Philosophy Statement: A clear articulation of your approach to teaching UX Writing, emphasizing student engagement and learning outcomes.

• Sample Course Outline: A 2-page maximum sample outline for a UX Writing II course, demonstrating curriculum structure, learning objectives, and assessment methods.

• Evidence of Good Teaching: Official course evaluations or other documentation demonstrating successful teaching performance at the college or university level.

Process Documentation:

• Curriculum Design: Demonstrated ability to design structured learning pathways for UX content strategy, including defining learning objectives, content modules, and assessment criteria.

• Content Standardization: Experience in developing and documenting processes for creating and maintaining content definitions, taxonomies, and style guides to ensure brand consistency and user experience quality.

• Instructional Workflow: A clear understanding of the academic workflow, from course preparation and lecture delivery to student assessment and feedback.

📝 Enhancement Note: For an academic role, the "portfolio" focuses on teaching materials and evidence of teaching effectiveness rather than business process documentation. The emphasis on "process documentation" here refers to the pedagogical processes involved in curriculum development and delivery.

💵 Compensation & Benefits

Salary Range: CAD $9,913.75 (for the Winter 2027 term, which is approximately 4 months of work). This is a contract rate for a part-time teaching position.

Benefits:

• As a contract teaching faculty member, benefits may be limited and are typically governed by the Collective Agreement. Specific details would need to be confirmed with the university or WLUFA.

• Access to university resources and facilities relevant to teaching and research.

• Opportunity to contribute to academic development and student career growth.

• Potential for future contract teaching opportunities based on performance and course availability.

Working Hours: 3 hours per week, totaling 36 hours for the term (January 1, 2027 – April 30, 2027). This includes lecture time; additional hours for preparation, grading, and student interaction are expected.

📝 Enhancement Note: The salary is a fixed term amount rather than an annual salary, reflecting the contract nature of the position. The "benefits" are generally tied to the WLUFA collective agreement for contract faculty, which may differ significantly from standard corporate benefits packages. The working hours are specified for direct instruction time, with the understanding that significant preparation and administrative work is also required.

🎯 Team & Company Context

🏢 Company Culture

Industry: Higher Education (University)

Company Size: Large (Wilfrid Laurier University is a comprehensive university with multiple campuses and a significant number of faculty and staff)

Founded: 1911

Team Structure:

• The role is within the Faculty of Liberal Arts, specifically the User Experience Design department.

• You will report to the Chair of the Part-time Appointment Committee and work within a department comprised of full-time faculty, contract faculty, and support staff.

Methodology:

• Academic Rigor: Emphasis on evidence-based teaching, scholarly research, and adherence to academic standards.

• Student-Centered Learning: Focus on providing a supportive and challenging learning environment to facilitate student development.

• DEI Integration: Commitment to embedding principles of diversity, equity, and inclusion across all academic programs and university operations.

• Collaborative Governance: Respect for collective agreements and faculty association (WLUFA) guidelines in faculty appointments and working conditions.

Company Website: https://www.wlu.ca/

📝 Enhancement Note: The context is academic, emphasizing educational mission, research, and student development, rather than a corporate GTM or revenue focus. The "methodology" reflects academic principles and university operational structures.

📈 Career & Growth Analysis

Operations Career Level: This role is at the "Instructor" or "Lecturer" level within an academic setting, specifically for contract faculty. It is focused on direct teaching and curriculum delivery.

Reporting Structure: You will report to the Chair of the Part-time Appointment Committee for this specific course. Your academic department (User Experience Design) will provide departmental context and support.

Operations Impact: The impact is primarily on student learning outcomes and the successful operation of the User Experience Design program. By delivering high-quality instruction, you contribute to the university's reputation and the career readiness of its graduates.

Growth Opportunities:

• Future Contract Teaching: Successful performance can lead to opportunities to teach other courses within the UX Design program or related departments, subject to availability and university needs.

• Curriculum Development: Potential to contribute to the development or revision of course materials and program offerings.

• Academic Network: Building a professional network within the university and the broader UX/design academic community.

• Teaching Portfolio Enhancement: Gaining valuable experience to strengthen a teaching portfolio for future academic or training roles.

📝 Enhancement Note: Growth in this context is primarily within the academic teaching sphere. Advancement typically involves securing more consistent contract roles, developing a stronger teaching dossier, and potentially moving towards full-time faculty positions (which are highly competitive).

🌐 Work Environment

Office Type: University Campus (Brantford)

Office Location(s): Wilfrid Laurier University, Brantford Campus, Ontario, Canada. Specific classroom location will be assigned.

Workspace Context:

• Classroom Environment: The primary workspace will be a lecture hall or classroom designed for in-person instruction.

• University Resources: Access to library services, academic support, and potentially departmental office space or resources.

• Collaborative Opportunities: Interaction with students, faculty, and staff within the User Experience Design department and the broader university community.

Work Schedule: Fixed schedule of Tuesday and Thursday lectures from 10:00 AM to 11:20 AM. Additional time is required for course preparation, grading, and student consultations outside of these scheduled lecture hours. The term runs from January 1, 2027, to April 30, 2027.

📝 Enhancement Note: The work environment is a traditional university campus setting, with a focus on in-person teaching. The schedule is highly structured around lecture times, but successful instructors must allocate additional time for the operational aspects of teaching.

📄 Application & Portfolio Review Process

Interview Process:

• Application Submission: Submit CV, Candidate Application Form (CAF), and optional cover letter, teaching dossier, and sample course outline by the deadline.

• Review by Committee: The Part-time Appointment Committee will review applications, prioritizing the CAF, CV, and specifically referenced supplemental materials. Assessment will also use program-specific rubrics as per the collective agreement.

• Shortlisting: Qualified candidates will be shortlisted based on their alignment with the required academic and professional experience, as well as teaching potential.

• Potential Interview: While not explicitly stated, an interview or teaching demonstration may be part of the selection process for shortlisted candidates, especially for external applicants.

• Appointment: Offer of appointment will be extended based on the committee's recommendation and adherence to the WLUFA collective agreement.

Portfolio Review Tips:

• Tailor the CAF: Thoroughly complete the Candidate Application Form (CAF) as it is the primary document for assessment. Clearly map your experience and qualifications to the course requirements and assessment criteria outlined in the collective agreement (Appendix H).

• Showcase Teaching Excellence: Your CV and optional teaching dossier should highlight specific examples of successful teaching, curriculum development, and student mentorship. Include official course evaluations if available.

• Demonstrate UX Writing Expertise: The sample course outline and CV should clearly articulate your knowledge and practical experience in UX writing, content strategy, taxonomies, and style guides.

• Address DEI: If you have experience or a philosophy regarding diversity, equity, and inclusion in the classroom, articulate it clearly, either in the CAF, cover letter, or teaching dossier.

• Relevance is Key: Ensure all submitted materials directly address the requirements of UX Writing II and the academic context of Wilfrid Laurier University.

Challenge Preparation:

• Curriculum Design: Be prepared to discuss how you would structure the UX Writing II course, what key topics you would cover, and how you would assess student learning.

• Teaching Methodology: Articulate your teaching philosophy and how you would engage students in learning complex UX content concepts.

• Industry Relevance: Be ready to discuss current trends, tools, and best practices in UX writing and content strategy and how you would integrate them into the curriculum.

📝 Enhancement Note: The application process is heavily guided by a Collective Agreement, emphasizing structured assessment criteria and specific documentation requirements (CAF, Appendix H). Candidates must pay close attention to these requirements for a successful application.

🛠 Tools & Technology Stack

Primary Tools:

• Learning Management System (LMS): Likely Blackboard or a similar platform used by Wilfrid Laurier University for course delivery, assignment submission, and grade management.

• Presentation Software: Microsoft PowerPoint, Google Slides, or similar for lecture delivery.

• Collaboration Tools: Microsoft Teams, Zoom, or university-provided platforms for potential online interactions or virtual office hours.

Analytics & Reporting:

CRM & Automation:

• Student Information System (SIS): Indirect interaction through university systems for student enrollment and record-keeping.

📝 Enhancement Note: The technology stack for an academic role is focused on educational delivery and student management platforms, rather than the business operations tools found in corporate environments.

👥 Team Culture & Values

Operations Values:

• Academic Excellence: A commitment to high standards in teaching, learning, and research.

• Student Success: Prioritizing the educational development and career readiness of students.

• Inclusivity: Fostering a diverse, equitable, and welcoming environment for all members of the university community.

• Collaboration: Working effectively with colleagues, staff, and students to achieve shared goals.

• Integrity: Upholding ethical standards in all academic and professional conduct.

Collaboration Style:

• Departmental Teamwork: Engaging with UX Design faculty and staff to ensure program coherence and student support.

• Cross-Functional University Interaction: Collaborating with other university departments and administrative units as needed for course delivery and student services.

• Student Engagement: Maintaining open communication channels with students for feedback, support, and academic guidance.

📝 Enhancement Note: The culture and values are rooted in the academic mission of a university, emphasizing education, student welfare, and inclusivity. Collaboration is structured around departmental needs and university-wide academic processes.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing Diverse Student Needs: Catering to a wide range of student backgrounds, learning styles, and prior knowledge within a single course.

• Balancing Teaching Load: Effectively managing lecture preparation, delivery, grading, and student support within the specified contract hours and term.

• Staying Current: Continuously updating curriculum and teaching methods to reflect the rapidly evolving field of UX writing and content strategy.

• Navigating Academic Structures: Understanding and adhering to university policies, collective agreements, and departmental procedures.

Learning & Development Opportunities:

• Pedagogical Training: Access to university-provided workshops and resources on teaching methodologies and effective classroom management.

• Professional Development: Opportunities to attend relevant academic or industry conferences related to UX design, content strategy, and higher education.

• Networking: Building connections with faculty and industry professionals in the User Experience Design field.

• Curriculum Enhancement: Gaining experience in refining course content and contributing to academic program development.

📝 Enhancement Note: Challenges are inherent to academic instruction, particularly contract teaching roles. Growth opportunities are focused on enhancing teaching skills, expanding professional networks within academia and industry, and potentially securing further teaching contracts.

💡 Interview Preparation

Strategy Questions:

• Teaching Approach: "Describe your teaching philosophy for UX Writing II. How would you ensure students grasp complex concepts like content strategy and taxonomy development?" (Prepare specific examples of lesson plans or activities).

• Industry Relevance: "How do you stay current with industry best practices in UX writing and content strategy, and how would you integrate this into your teaching?" (Be ready to discuss current tools, trends, and challenges).

• Classroom Management: "How would you manage a class of 40 students with diverse learning needs and backgrounds in an in-person lecture format?" (Focus on engagement techniques and equitable practices).

Company & Culture Questions:

• University Alignment: "What attracts you to teach at Wilfrid Laurier University, and specifically within the User Experience Design program?" (Research the university's mission and the department's focus).

• DEI Commitment: "How would you promote diversity, equity, and inclusion in your classroom?" (Provide concrete examples).

• Collective Agreement: "Are you familiar with academic collective agreements, and how do you view their role in faculty appointments?" (Demonstrate understanding of the WLUFA agreement's impact on this role).

Portfolio Presentation Strategy:

• Sample Course Outline: Be prepared to walk through your sample course outline, explaining the rationale behind its structure, learning objectives, and assessment methods. Highlight how it addresses advanced UX writing concepts.

• Teaching Dossier: If submitting, be ready to discuss key elements of your teaching dossier, such as evidence of teaching effectiveness and student feedback.

• CV/CAF: Be prepared to elaborate on specific experiences listed in your CV and CAF, particularly those related to teaching and professional practice in UX writing and content strategy.

📝 Enhancement Note: Preparation should focus on academic teaching experience, pedagogical approaches, and understanding the specific context of Wilfrid Laurier University and its collective agreement, rather than corporate sales or revenue operations metrics.

📌 Application Steps

To apply for this academic instruction position:

• Submit your complete application package through the Wilfrid Laurier University careers portal by the deadline of Friday, June 5, 2026.

• Curate Your Candidate Application Form (CAF): Meticulously complete the CAF, ensuring it directly addresses the requirements for UX Writing II and aligns with the assessment criteria outlined in Appendix H of the WLUFA Collective Agreement.

• Optimize Your CV: Tailor your CV to highlight your relevant teaching experience at the university/college level and your professional expertise in UX writing, content strategy, taxonomies, and style guides.

• Prepare Your Teaching Dossier (Optional but Recommended): If you choose to submit a teaching dossier, ensure it includes strong evidence of teaching effectiveness, such as official course evaluations and pedagogical statements.

• Develop Your Sample Course Outline: Create a concise (2-page maximum) sample course outline for UX Writing II that showcases your curriculum design skills and understanding of advanced UX content strategy.

• Research WLU & the Department: Familiarize yourself with Wilfrid Laurier University's academic mission, values, and the specific focus of the User Experience Design program.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and academic industry-standard assumptions. All details, particularly those related to the Collective Agreement, salary, and benefits, should be verified directly with Wilfrid Laurier University's Faculty Relations or the hiring committee before making application decisions.