UX Writer II - Partner Sourcing

📍 Job Overview

Job Title: UX Writer II - Partner Sourcing

Company: Booking.com

Location: Amsterdam, North Holland, Netherlands

Job Type: FULL_TIME

Category: UX Writing & Content Design

Date Posted: 2026-06-26

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Crafting clear, concise, and data-informed messaging for accommodation partners to enhance their business management experience.

• Collaborating closely with Product, Tech, Legal, and Marketing teams to ensure a unified and trustworthy brand voice across digital platforms.

• Owning the end-to-end content lifecycle, from concept and translation to performance analysis and long-term optimization for scalable, localized content.

• Leveraging user research, experimentation, and key business metrics to identify trends and develop effective messaging frameworks for diverse partner segments.

📝 Enhancement Note: The "UX Writer II" title, combined with the requirement of 3+ years of experience and the focus on "Partner Sourcing" within the Accommodation Department, indicates a mid-level role with a significant scope of responsibility. The emphasis on data-informed decisions, user research, and experimentation suggests a strong need for analytical skills alongside writing prowess. The role sits within a large UX Writing team (90+ writers) and reports to a UX Writing Manager, suggesting a structured environment with opportunities for mentorship and professional development within a specialized craft.

📈 Primary Responsibilities

• Develop and write clear, concise, and intuitive messaging across online channels, platforms, and end-to-end user experiences, directly impacting key business metrics.

• Utilize qualitative and quantitative data, alongside key business metrics, to measure the impact of written content and translate insights into iterative improvements.

• Collaborate with fellow UX Writers to ensure message consistency across all touchpoints, adhering to established craft standards and guidelines.

• Partner with Product Managers, UX Writers, Designers, Researchers, Developers, and other stakeholders to conceptualize and execute business strategies through compelling written content.

• Manage the creation of English copy, providing sufficient conceptual and visual context to Language teams for accurate and effective localization across 44+ languages and dialects.

• Identify opportunities for content optimization through A/B testing and experimentation, contributing to a data-driven approach to content development.

• Advocate for the user by ensuring all written content is intuitive, future-proof, and scalable to meet the needs of a global partner base.

• Contribute to the development and refinement of messaging frameworks tailored to specific partner segments and business objectives.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on data utilization for impact measurement and iteration, a key tenet of operations roles. The need to "manage English copy creation and send copy to Language teams with sufficient context" implies a process management component, ensuring smooth hand-offs and clear communication for global scaling, which is critical in operations.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in English, Communications, Linguistics, Journalism, HCI, or a related field is typically preferred for UX Writer roles. A strong portfolio can often substitute for formal education.

Experience: A minimum of 3 years of relevant experience in UX Writing or Content Design is required. This experience should ideally be within e-commerce or data-driven product teams, demonstrating an understanding of user behavior in digital environments.

Required Skills:

• Native-level fluency in English, with exceptional grammar, spelling, and punctuation.

• A strong portfolio showcasing UX writing experience, clearly detailing your role, the problems addressed, the solutions implemented, and your UX processes.

• Ability to write intuitive, future-proof, and scalable copy that resonates with diverse user segments.

• Technical savviness with a solid understanding of experimentation, and the ability to derive data and insights from quantitative and qualitative research.

• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams (Product, Tech, Legal, Marketing, Design, Research).

• A can-do attitude, with the capacity to work independently and as part of a team in a dynamic environment.

• Self-driven with a strong sense of ownership, capable of tackling challenging problems and driving ideas to completion.

• Openness to feedback and a proactive approach to creative thinking and iterative development.

• Ability to prioritize multiple projects and manage various stakeholder needs effectively. Preferred Skills:

• Knowledge of A/B testing and experimentation techniques.

• Experience with user testing methodologies.

• Familiarity with AI prompt writing and iteration for content generation or refinement.

• Experience in the travel or hospitality industry.

• Understanding of localization processes and considerations for global audiences.

📝 Enhancement Note: The explicit mention of "data