UX Writer H/F

📍 Job Overview

Job Title: UX Writer H/F

Company: NEXTON

Location: Paris, Île-de-France, France

Job Type: Temps complet (Full-time)

Category: UX Writing / Content Design

Date Posted: 2026-09-03

Experience Level: 2-5 years

Remote Status: On-site

🚀 Role Summary

• Focus on crafting clear, concise, and engaging microcopy for web and mobile interfaces, directly impacting user experience and conversion rates.

• Collaborate intimately with Product Designers, Product Managers, and Developers to integrate content seamlessly into the product development lifecycle.

• Define and maintain the product's editorial charter (Tone of Voice) and contribute to the creation and evolution of the Content System, aligning with the Design System.

• Participate actively in user testing and A/B testing to validate content effectiveness and drive data-informed improvements in user engagement and product usability.

📝 Enhancement Note: This role is positioned within a consulting firm's "Factory" model, implying a focus on delivering high-quality digital product experiences for a diverse client base, including large corporations. The emphasis on collaboration and applying UX principles directly within product teams suggests a hands-on, product-centric approach to content design.

📈 Primary Responsibilities

• Craft and optimize microcopy across all user journey stages, including forms, error messages, calls-to-action (CTAs), onboarding flows, and tooltips.

• Design and implement content directly within Figma mockups and prototypes, from the initial exploration phases of UX design.

• Define, enrich, and enforce the product's editorial charter (Tone of Voice) to ensure consistency across all features and user touchpoints.

• Develop and maintain the Content System (reusable content library and text components) in synergy with the existing Design System.

• Conduct and analyze user testing and A/B tests to measure text clarity and its impact on conversion rates and overall product usage.

• Liaise with Marketing and Copywriting teams to ensure a smooth transition between brand messaging and in-product experience.

• Advocate for and evangelize the principles of Content Design among multidisciplinary teams, documenting and sharing best practices.

📝 Enhancement Note: The responsibilities highlight a deep integration of UX Writing into the product development process, extending beyond mere text creation to strategic content definition, system building, and performance measurement. The mention of "complex digital products" implies a need for handling intricate user flows and information architecture.

🎓 Skills & Qualifications

Education: While not explicitly stated, a background in Linguistics, Communications, Journalism, HCI, or a related field is often beneficial for UX Writing roles.

Experience: A minimum of 3 years of experience in UX Writing or Content Design specifically for complex digital products (web or mobile applications).

Required Skills:

• Proven expertise in UX Writing and Content Design for digital products.

• Mastery of Figma, including Auto-layout, component usage, and collaborative workflows with Product Designers.

• Deep understanding of UX methodologies, including Agile, user research, information architecture, and key usage metrics.

• Exceptional ability to synthesize complex information into clear, concise, and empathetic user-facing text.

• Strong interpersonal skills for advocating and defending content decisions.

• A passion for clarity, conciseness, user empathy, and editorial accessibility (readability, inclusivity). Preferred Skills:

• Experience with content management systems (CMS) or content operations platforms.

• Familiarity with localization and internationalization best practices for content.

• Experience in defining and implementing style guides or tone of voice documentation.

• Understanding of accessibility guidelines (WCAG) and their application to content.

• Experience in digital marketing or copywriting to bridge brand and product messaging.

📝 Enhancement Note: The requirement for "complex digital products" and proficiency in Figma, alongside a strong UX culture, indicates a need for candidates who can handle intricate information design and collaborate effectively within a modern product development environment. The emphasis on "artisans of words" suggests a high standard for writing quality and user-centricity.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3 distinct case studies demonstrating UX Writing or Content Design expertise on complex digital products.

• For each case study, clearly outline the problem statement, your role and responsibilities, the UX/content strategy employed, and the final implemented content.

• Include examples of microcopy, error messages, onboarding flows, or other UI text you have designed.

• Quantify the impact of your work, where possible, using metrics such as improved conversion rates, reduced error rates, increased user engagement, or positive feedback from user testing.

• Demonstrate proficiency in Figma by including screenshots or interactive prototypes showcasing your content integration. Process Documentation:

• Provide examples of how you have defined or contributed to a product's Tone of Voice and editorial guidelines.

• Illustrate your process for collaborating with Product Designers and Developers, including how you integrate content into design and development workflows.

• Detail your approach to user testing and A/B testing for content validation and optimization.

• Showcase any experience in creating or managing a Content System or reusable content library.

📝 Enhancement Note: Given the role's emphasis on integrating content into product design and the mention of Figma, a strong portfolio demonstrating practical application of UX Writing principles within design tools is crucial. The ability to articulate process and quantify impact will be key differentiators.

💵 Compensation & Benefits

Salary Range: Based on experience level (2-5 years) and location (Paris, France), typical UX Writer salaries can range from €45,000 to €65,000 annually. This can vary based on specific client projects and the candidate's negotiation skills.

Benefits:

• Dynamic communities for professional networking and support.

• Regular Meetups for skill development and knowledge sharing.

• Access to professional training programs for continuous learning and career advancement.

• Participation in sports and festive events fostering team cohesion and well-being.

• A sustainable mobility package to support commuting and encourage eco-friendly transportation.

• A latest-generation smartphone provided for professional use.

Working Hours: Full-time (Temps complet), typically around 40 hours per week, with potential for flexibility depending on project needs and team agreements.

📝 Enhancement Note: The salary range is an estimate based on French market data for UX Writers with 2-5 years of experience in major urban centers like Paris. Benefits are directly extracted from the provided text and highlight a focus on employee development and well-being.

🎯 Team & Company Context

🏢 Company Culture

Industry: NEXTON operates within the Digital Transformation, Consulting, and IT Services (ESN) sectors, focusing on digital strategy, design, agility, product development, and innovation for large clients.

Company Size: Over 450 experts, indicating a medium-to-large sized consulting firm with established processes and a significant market presence.

Founded: Established in 2011, NEXTON has a decade of experience in the digital consulting landscape, building a robust ecosystem of expertise.

Team Structure:

• The UX Writer will be part of the Product team, working closely with Product Designers, Product Managers, and Developers.

• This structure implies a cross-functional, agile team environment focused on delivering product features.

• Collaboration is key, with close ties to Marketing/Copywriting and a role in evangelizing Content Design principles across multidisciplinary teams. Methodology:

• The company embraces a blend of consulting rigor, creative "Factory" output, and ESN dynamism.

• They support clients in their digital evolution and innovation strategies, suggesting a focus on modern Agile methodologies, product-centric approaches, and user experience design.

• The role involves working with design tools like Figma and participating in user research and A/B testing, indicating a data-driven and user-focused approach.

Company Website: https://www.nexton.com/

📝 Enhancement Note: NEXTON's positioning as a hybrid consulting firm, creative factory, and ESN suggests a dynamic environment where expertise is valued, and innovation is driven for clients like SNCF, Orange, and BNP Paribas. The emphasis on digital, design, and product indicates a forward-thinking culture.

📈 Career & Growth Analysis

Operations Career Level: This role is for an experienced UX Writer/Content Designer, likely mid-level, with the expectation of significant autonomy and contribution to product strategy from a content perspective. It's not a junior role, requiring established expertise.

Reporting Structure: The UX Writer reports into the Product team, working directly with Product Managers and Designers. They will also collaborate with other disciplines across NEXTON's broader expert community.

Operations Impact: The UX Writer's impact is direct and measurable through improved user experience, increased conversion rates, enhanced product adoption, and brand consistency within the digital products they help shape for NEXTON's clients. They are instrumental in making complex products intuitive and engaging.

Growth Opportunities:

• Specialization: Deepen expertise in UX Writing for specific industries or complex product types.

• Leadership: Potential to become a lead Content Designer, mentor junior writers, or help establish content design practices within client projects.

• Skill Development: Continuous learning through NEXTON's communities, Meetups, and training programs, potentially expanding into UX strategy, information architecture, or content operations.

• Client Exposure: Gain experience working with a variety of large-scale clients and diverse digital products.

📝 Enhancement Note: The growth opportunities are tied to NEXTON's model of fostering expertise and providing continuous learning. The role offers a path for specialization and leadership within the content design field, leveraging client project experience.

🌐 Work Environment

Office Type: The role is based in Paris and is explicitly stated as "On-site," suggesting a traditional office-based work environment within NEXTON's premises.

Office Location(s): Paris, France. Specific office address details are not provided but are implied to be a central workspace for collaboration.

Workspace Context:

• A collaborative environment where the UX Writer works "main dans la main" (hand-in-hand) with Product Designers, Product Managers, and Developers.

• Access to modern design tools (Figma) and likely other collaborative software.

• Opportunities to engage with a diverse community of over 450 experts, fostering knowledge sharing and cross-disciplinary learning.

• The environment is geared towards innovation and digital strategy execution for major clients.

Work Schedule: Full-time (Temps complet), approximately 40 hours per week. While on-site, the company culture emphasizes employee well-being, suggesting a balance between project demands and personal time.

📝 Enhancement Note: The on-site requirement in Paris, coupled with the collaborative nature of the role and the company's size, suggests a professional office setting conducive to close teamwork and direct interaction with colleagues and clients.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a review of CV and portfolio, followed by a brief call with HR or a recruiter to assess fit and basic qualifications.

• Technical Interview: A discussion focused on UX Writing experience, portfolio review, and case studies. This may involve demonstrating Figma proficiency and discussing content strategy.

• Team/Manager Interview: An opportunity to meet with the hiring manager and potential team members (Product Designers, Product Managers) to assess collaboration style, cultural fit, and problem-solving approach.

• Final Interview: Potentially with a senior stakeholder to discuss career aspirations and overall fit within NEXTON's broader objectives.

Portfolio Review Tips:

• Curate Selectively: Showcase 3-5 of your strongest UX Writing/Content Design projects that align with complex digital products.

• Tell a Story: For each project, clearly articulate the problem, your specific role and contributions, the process you followed, and the measurable outcomes. Use visuals (screenshots, prototypes) to illustrate your work.

• Highlight Figma Skills: Demonstrate how you integrated content directly into Figma, showing your understanding of auto-layout, components, and collaboration features.

• Showcase Tone of Voice: Include examples of how you defined or applied a specific Tone of Voice, explaining the rationale behind your choices.

• Quantify Impact: Whenever possible, present data or user feedback that demonstrates the effectiveness of your content.

Challenge Preparation:

• Be prepared to discuss a hypothetical UX Writing challenge, such as improving an onboarding flow or redesigning error messages for a specific type of application.

• Practice articulating your thought process, demonstrating how you'd approach the problem, conduct research, and iterate on content.

• Be ready to discuss your experience with user testing and A/B testing for content.

• Prepare questions about the team, client projects, and NEXTON's content design practices.

📝 Enhancement Note: The interview process will likely heavily weigh the portfolio. Candidates should be ready to walk through their work, explain their decision-making process, and demonstrate their ability to collaborate within a product team, particularly using Figma.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for designing and integrating content directly into mockups and prototypes. Proficiency in its collaborative features, auto-layout, and component systems is crucial.

• Prototyping Tools: While Figma is mentioned, other prototyping tools may be used depending on client projects.

• Collaboration Platforms: Tools like Slack, Microsoft Teams, or Jira for team communication and project management.

Analytics & Reporting:

• User Testing Platforms: Tools for conducting user interviews and usability tests.

• A/B Testing Tools: Platforms for running experiments to measure content effectiveness.

• Analytics Dashboards: Experience interpreting data from tools like Google Analytics, Mixpanel, or Amplitude to understand user behavior and content impact.

CRM & Automation:

• While not directly mentioned, familiarity with CRM systems (e.g., Salesforce) and marketing automation platforms may be beneficial for understanding broader customer journeys and brand messaging integration.

• Content Management Systems (CMS): Potential exposure to CMS platforms used for managing web content.

📝 Enhancement Note: Figma is highlighted as a core tool. Proficiency here is non-negotiable. Experience with user research and A/B testing tools is also important for demonstrating the data-driven aspect of the role.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A strong focus on empathy, clarity, and accessibility in all written content to serve the user effectively.

• Collaboration: Working hand-in-hand with cross-functional teams (Design, Product, Development, Marketing) to achieve shared goals.

• Excellence: A commitment to high-quality content and product experiences, driven by a passion for words and design.

• Innovation: Contributing to digital evolution and innovation strategies for clients, embracing new methods and technologies.

• Continuous Improvement: Utilizing data from user testing and A/B tests to refine content and enhance user journeys.

Collaboration Style:

• Highly collaborative, working closely with Product Designers and Product Managers within agile product teams.

• Emphasis on "evangelizing" Content Design, suggesting an open and communicative approach to educating others.

• Expectation of strong interpersonal skills to defend content choices and build consensus.

• Integration with Marketing/Copywriting teams implies a need for seamless communication across different content functions.

📝 Enhancement Note: The culture appears to value expertise, collaboration, and a user-first approach. The role requires someone who can not only write well but also advocate for content design principles and work effectively within diverse, multidisciplinary teams.

⚡ Challenges & Growth Opportunities

Challenges:

• Client Demands: Adapting content strategies and writing styles to meet the diverse needs of various large-scale clients.

• Complexity of Products: Crafting clear and concise content for intricate user interfaces and complex functionalities.

• Balancing Brand and Product Voice: Ensuring consistency between external marketing messaging and internal product microcopy.

• Evangelizing Content Design: Educating teams and stakeholders who may not fully understand the value and methodology of UX Writing.

• Data Interpretation: Effectively translating user testing and A/B test results into actionable content improvements.

Learning & Development Opportunities:

• Community Engagement: Participating in NEXTON's dynamic communities and Meetups to share knowledge and learn from peers.

• Formal Training: Access to training programs to enhance UX Writing skills, explore related fields (e.g., UX strategy, information architecture), or develop leadership capabilities.

• Mentorship: Opportunities to learn from experienced professionals within NEXTON's network.

• Client Project Diversity: Gaining exposure to a wide range of industries and product types, broadening practical experience.

📝 Enhancement Note: The challenges are inherent to a consulting environment working with large clients, requiring adaptability and strong communication. The growth opportunities are robust, leveraging NEXTON's commitment to professional development and community building.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to simplify a complex technical concept for a user interface. What was your process, and what was the outcome?" (Focus on synthesis, clarity, and impact.)

• "How do you approach defining or evolving a Tone of Voice for a digital product? Can you share an example?" (Focus on methodology, consistency, and user empathy.)

• "Walk us through a UX Writing project in your portfolio. What was the biggest challenge, and how did you overcome it?" (Focus on problem-solving, collaboration, and portfolio presentation.)

• "How do you collaborate with Product Designers and Developers? Describe your workflow when integrating content into Figma." (Focus on tool proficiency and team integration.) Company & Culture Questions:

• "What interests you about NEXTON's model as a consulting firm, factory, and ESN?" (Show understanding of their business model and your fit.)

• "How do you see UX Writing contributing to business goals like conversion or user retention?" (Connect your craft to business impact.)

• "How would you advocate for content design best practices within a new team or client project?" (Demonstrate evangelism and communication skills.) Portfolio Presentation Strategy:

• Structure: For each case study, clearly present: Problem -> Your Role -> Process/Solution -> Results.

• Visuals: Use high-quality screenshots and interactive prototypes (Figma links if possible) to showcase your work in context.

• Data: Quantify impact with metrics wherever possible. If direct metrics are unavailable, use qualitative feedback from user testing.

• Conciseness: Be prepared to present your key projects within a defined timeframe (e.g., 5-10 minutes per project).

• Storytelling: Frame your projects as narratives, highlighting challenges and your problem-solving approach.

📝 Enhancement Note: Be ready to demonstrate hands-on Figma skills and articulate how your UX Writing directly contributes to product success and client objectives. Emphasize your collaborative approach and ability to champion content design.

📌 Application Steps

To apply for this UX Writer position:

• Submit your application via the provided job link on smartrecruiters.com.

• Tailor your CV: Highlight your 3+ years of experience in UX Writing/Content Design for complex digital products, emphasizing your proficiency with Figma and UX methodologies. Use keywords from the job description.

• Curate your portfolio: Ensure it prominently features case studies demonstrating your ability to craft clear, concise, and user-centered microcopy. Include examples of your work in Figma and any quantifiable results.

• Prepare for interview questions: Practice discussing your UX Writing process, collaboration style, and how you measure content effectiveness. Be ready to walk through your portfolio and discuss hypothetical scenarios.

• Research NEXTON: Understand their business model, client base, and values to articulate why you are a good fit for their environment and how you can contribute to their mission of digital innovation.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

---