UX writer & localizer

📍 Job Overview

Job Title: UX Writer & Localizer
Company: Esker
Location: Villeurbanne, France
Job Type: Full-time
Category: Content Design / Localization Operations
Date Posted: May 05, 2026
Experience Level: Mid-Level (2-5 years)
Remote Status: Hybrid (50% Teleworking)

🚀 Role Summary

• This role is pivotal in driving user experience through clear, coherent, and inclusive interface content across multiple languages, directly impacting global user adoption and satisfaction.
• You will be instrumental in shaping the evolution of Esker's content design practices, with a specific focus on leveraging Artificial Intelligence (AI) for conversational agents and content automation.
• The position requires a deep understanding of both UX writing principles and localization nuances to ensure a seamless and consistent user journey across all Esker solutions.
• You will collaborate closely with cross-functional product and technical teams, acting as a bridge between user needs, product functionality, and linguistic quality.

📝 Enhancement Note: Based on the description, this role is less about traditional "Revenue Operations" or "Sales Operations" and more aligned with the operational aspects of content creation and global product delivery within a software company's R&D department. The "operations" aspect stems from managing content consistency, localization workflows, and contributing to scalable content design practices.

📈 Primary Responsibilities

• Craft and refine interface content, including labels, messages, notifications, and in-app guidance, ensuring clarity, conciseness, and adherence to Esker's brand voice and UX principles.
• Conduct quality assurance and validation for all French-language interface content, guaranteeing accuracy, cultural appropriateness, and linguistic integrity.
• Actively participate in the evolution of Esker's content design strategies, with a specific emphasis on exploring and implementing AI-driven solutions for content generation, automation, and conversational interfaces.
• Collaborate closely with Product Managers, Product Owners, Development teams, and Technical Writers to ensure content aligns with product features, technical constraints, and overall user experience goals.
• Contribute to the development and maintenance of critical content design resources, such as style guides, tone of voice guidelines, and glossaries, to ensure consistency and scalability across all products and languages.
• Gather and analyze user feedback to inform content improvements and proactively share best practices in UX writing and content design across the organization.
• Support localization efforts by providing clear source content and collaborating with external localization partners or internal teams to ensure high-quality translations.

📝 Enhancement Note: The responsibilities highlight a blend of creative content generation and operational management of content quality and consistency, particularly for a global software product. The emphasis on AI integration suggests a forward-thinking approach to content operations.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background in Linguistics, Communications, Journalism, Translation, Human-Computer Interaction (HCI), or a related field is advantageous. Experience: Approximately 3+ years of confirmed experience in UX writing, content design, conversational design, or localization, preferably within a software or IT context.

Required Skills:

• Native-level proficiency in French, with exceptional writing, editing, and proofreading skills.
• Advanced professional English proficiency (C1/C2 level), enabling effective communication and content creation.
• Demonstrated experience in transforming complex technical subjects into clear, intuitive, and user-friendly content.
• Proven ability to ask insightful questions to thoroughly understand application functionalities and user needs.
• Strong interest and foundational exposure to AI applications in content (e.g., AI writing tools, content automation workflows, conversational AI concepts).
• Comfort and adaptability in an Agile/Scrum development environment.
• Excellent collaboration skills, with a proven ability to work effectively with cross-functional teams.
• Proficiency with collaborative tools, specifically Microsoft 365 suite (Teams, SharePoint, OneDrive).

Preferred Skills:

• Experience with localization workflows and best practices.
• Familiarity with content management systems (CMS) or content strategy tools.
• Basic understanding of UX research methodologies and user feedback analysis.
• Experience contributing to or maintaining style guides, tone of voice documentation, or glossaries.

📝 Enhancement Note: The experience requirement is clearly stated as "around 3 years or more." The emphasis on AI and Agile methodologies suggests a need for candidates who are adaptable and forward-thinking in their approach to content operations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase examples of interface content created for software applications, demonstrating clarity, conciseness, and user-centric design.
• Include case studies or examples that highlight your process for transforming complex technical information into accessible user-facing text.
• Provide evidence of your quality control and validation processes, particularly for French-language content, demonstrating attention to detail and linguistic accuracy.
• If applicable, include examples or descriptions of how you have explored or implemented AI/automation in content creation or management.

Process Documentation:

• Be prepared to discuss your process for collaborating with development teams, product managers, and other stakeholders to ensure content alignment.
• Demonstrate your understanding of Agile workflows and how content is integrated into iterative development cycles.
• Be ready to explain how you approach creating and maintaining content design resources like style guides and glossaries to ensure consistency and scalability.

📝 Enhancement Note: While not explicitly stated as a formal portfolio requirement, the nature of UX writing and content design roles in software development implies that a portfolio showcasing relevant work is essential for demonstrating competence. The emphasis on AI and collaboration suggests these aspects should be highlighted.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Mid-Level UX Writer/Localizer with 3+ years of experience in France, a typical gross annual salary range could be between €40,000 and €55,000. This estimate considers the location (Villeurbanne/Lyon metropolitan area), the specific skill set including AI interest, and the hybrid work model.

Benefits:

• International work environment with global exposure.
• Agile organizational structure promoting flexibility and continuous improvement.
• Restaurant vouchers valued at €11.97 (60% covered by Esker).
• Hybrid work arrangement with 50% teleworking flexibility.
• Flexible working hours to accommodate work-life balance.
• 17 days of RTT (Réduction du Temps de Travail - Reduction of Working Time) per year.
• Vacation bonus.
• Equal profit-sharing scheme (Intéressement égalitaire).
• Company savings plan with 100% employer matching.
• Sustainable mobility package to encourage eco-friendly commuting.
• EGYM WellPass for discounted access to sports and wellness activities.
• Comprehensive family health insurance with no additional cost for dependents.
• One paid day off per year for Corporate Social Responsibility (CSR) activities.
• Dynamic Employee Representative Committee (CSE) offering various benefits and events.
• Offices conveniently located opposite Parc de la Tête d’Or.
• Numerous social events designed to foster team cohesion and camaraderie.

Working Hours: Standard full-time working hours, with flexible scheduling options available. The role is designed to accommodate work-life balance, aligning with the 50% teleworking policy.

📝 Enhancement Note: The salary estimate is based on publicly available data for similar roles in the Lyon metropolitan area, considering the experience level and specific technical interests (AI). The provided benefits list is directly extracted from the job description.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software / Enterprise Software Solutions. Esker specializes in automating and optimizing document-driven business processes, such as accounts payable, accounts receivable, and order processing. This context means the company operates in a B2B technology space, requiring clear communication for complex business workflows. Company Size: Esker is a medium-to-large enterprise, with an employee count that suggests a structured yet agile operational environment. This size typically allows for both established processes and opportunities for individual impact. Founded: Esker was founded in 1985. This long history indicates a stable company with established operational frameworks, a deep understanding of its market, and a proven track record in delivering enterprise software solutions.

Team Structure:

• The role reports to the UX Writing & Localization team within the R&D department, indicating a specialized focus on product content.
• This team is responsible for interface content across all Esker solutions, suggesting a central function that supports multiple product lines.
• Collaboration is expected to be high, with close interaction with Product Management, Product Owners, Development teams, and Documentation specialists, typical of an Agile/Scrum environment.

Methodology:

• The team operates within an Agile (Scrum) framework, emphasizing iterative development, continuous feedback, and cross-functional teamwork.
• There is a strong focus on continuous improvement, particularly in content design practices and the integration of new technologies like AI.
• Data-driven approaches are implied through the need to analyze user feedback and measure the impact of content on user experience.

Company Website: https://careers.esker.com

📝 Enhancement Note: The company's focus on automating business processes suggests that efficiency, clarity, and user experience are paramount. The integration of UX writing and localization into R&D highlights the strategic importance of content in their product strategy.

📈 Career & Growth Analysis

Operations Career Level: This position is classified as a Mid-Level role, suitable for professionals with 2-5 years of experience. It offers a significant opportunity to deepen expertise in UX writing and localization within a specialized R&D team. Reporting Structure: The UX Writer & Localizer will report to a manager within the UX Writing & Localization team, part of the broader R&D department. This structure provides mentorship and guidance within a focused operational domain. Operations Impact: The role's impact is centered on enhancing the user experience of Esker's software solutions globally. By ensuring clear, consistent, and localized content, this role directly influences user adoption, satisfaction, and the overall effectiveness of the product, indirectly contributing to customer retention and operational efficiency for Esker's clients.

Growth Opportunities:

• Specialization: Deepen expertise in AI applications for content design and automation, becoming a go-to resource for these emerging technologies within Esker.
• Skill Development: Advance skills in conversational design, UX research interpretation, and advanced localization strategies, potentially leading to more complex content projects.
• Leadership Potential: As experience grows, opportunities may arise to mentor junior team members, lead specific content initiatives, or contribute to strategic content planning and framework development.
• Cross-functional Exposure: Gain deeper insights into software development lifecycles, product strategy, and technical documentation, broadening overall understanding of the product ecosystem.

📝 Enhancement Note: The emphasis on AI and continuous improvement suggests that individuals who proactively engage with new technologies and methodologies will find ample opportunities for professional development and career advancement within Esker's R&D operations.

🌐 Work Environment

Office Type: The role is based in a hybrid model, allowing for both in-office collaboration and remote work flexibility. The office is situated near a prominent local landmark, suggesting a well-appointed and accessible workspace. Office Location(s): The primary office is located at 113 Bd de Stalingrad, 69100 Villeurbanne, France, directly opposite the Parc de la Tête d’Or, a significant green space that offers a pleasant environment.

Workspace Context:

• The office environment is designed to foster collaboration, with proximity to the Parc de la Tête d’Or potentially offering opportunities for relaxed discussions or breaks.
• The team utilizes Microsoft 365 tools (Teams, SharePoint, OneDrive), indicating a digitally connected and collaborative workspace equipped for modern communication and project management.
• Regular social events and a dynamic CSE contribute to a positive and engaging workplace culture, emphasizing team cohesion.

Work Schedule: The company offers flexible working hours, complementing the hybrid work arrangement. This flexibility is designed to support work-life balance while ensuring operational needs and project timelines are met within the Agile framework.

📝 Enhancement Note: The hybrid model and flexible hours indicate a modern work environment that values employee well-being and productivity, with the office location providing both professional amenities and access to recreational spaces.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application, focusing on your CV and any portfolio samples provided, to assess alignment with the required experience and skills, particularly in UX writing, localization, and AI interest.
• Technical Interview: This stage will likely involve discussing your experience with UX writing principles, content design processes, and localization challenges. Expect questions about how you approach complex content problems and your understanding of Agile methodologies. Be prepared to walk through specific examples from your portfolio.
• Case Study/Practical Exercise: You may be given a practical exercise or case study to assess your ability to write clear, concise copy for an interface element or to analyze and improve existing content. This will also gauge your understanding of AI applications in content.
• Team/Hiring Manager Interview: An opportunity to discuss your fit with the UX Writing & Localization team, understand team dynamics, and explore your motivations and career aspirations. This is also where you can ask detailed questions about the role, team, and company culture.

Portfolio Review Tips:

• Highlight AI Integration: Clearly showcase any projects where you've explored or implemented AI in content creation, automation, or conversational design.
• Demonstrate Process: For each portfolio piece, explain your thought process, the problem you were solving, your approach, and the outcome. Focus on how you collaborated with other teams.
• Showcase French Proficiency: Include examples that highlight your exceptional French writing skills, ensuring they are error-free and stylistically appropriate.
• Quantify Impact: Where possible, use metrics or user feedback to demonstrate the positive impact of your content on user experience or product adoption. For example, reduced support queries due to clearer instructions.
• Tailor to Esker: If possible, demonstrate an understanding of Esker's business and software, perhaps by analyzing public-facing content or suggesting improvements.

Challenge Preparation:

• Content Clarity: Practice transforming technical jargon into simple, user-friendly language.
• AI Application: Be ready to discuss current trends in AI for content and how they might apply to Esker's products.
• Agile Workflow: Understand how content creation fits into an Agile sprint cycle and how you manage feedback and iterations.
• Localization Nuances: Be prepared to discuss the challenges of ensuring cultural relevance and linguistic accuracy across different languages.

📝 Enhancement Note: The interview process is likely to be multi-stage, emphasizing practical skills, collaborative abilities, and a forward-thinking approach, particularly regarding AI in content. A well-curated portfolio that demonstrates these aspects will be crucial.

🛠 Tools & Technology Stack

Primary Tools:

• Content Creation & Management: While not explicitly named, expect to use internal tools or standard platforms for writing, editing, and managing interface content. Familiarity with content management systems (CMS) or specialized UX writing platforms would be beneficial.
• Collaborative Suite: Microsoft 365 (Teams, SharePoint, OneDrive) is explicitly mentioned and will be essential for communication, document sharing, and team collaboration.

Analytics & Reporting:

• While specific analytics tools are not listed for this role, the ability to interpret user feedback and potentially work with product analytics to understand content performance is implied. Familiarity with user feedback platforms or basic analytics dashboards would be advantageous.

CRM & Automation:

• AI & Automation Tools: The role requires an interest in and exposure to AI applied to content. This could include AI writing assistants, content generation tools, or platforms used for conversational AI development. Be prepared to discuss familiarity with or interest in exploring such technologies.
• Localization Platforms: While not detailed, experience with or understanding of Computer-Assisted Translation (CAT) tools or Translation Management Systems (TMS) could be a plus for supporting localization efforts.

📝 Enhancement Note: The emphasis on Microsoft 365 and AI tools indicates the core technology stack for collaboration and innovation. Candidates should be comfortable with standard office productivity suites and eager to learn about or apply AI in their content work.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core value would be prioritizing the user experience through clear, intuitive, and helpful interface content.
• Collaboration: Strong emphasis on working effectively with cross-functional teams (Product, Development, Documentation) to achieve shared goals.
• Quality & Precision: A commitment to linguistic accuracy, consistency, and attention to detail in all content, especially for French and English interfaces.
• Innovation & Adaptability: An openness to exploring and integrating new technologies, particularly AI, to improve content processes and user experiences.
• Continuous Improvement: A mindset geared towards refining content strategies, workflows, and personal skills based on feedback and evolving best practices.

Collaboration Style:

• Agile & Iterative: Working within Scrum teams means adopting an iterative approach, with regular feedback loops and collaborative problem-solving.
• Cross-Functional Integration: The role requires seamless integration with product and development teams, acting as a bridge between user needs and technical implementation.
• Knowledge Sharing: A culture that encourages sharing best practices in UX writing, localization, and AI applications across the organization.
• Proactive Communication: Open and frequent communication to ensure alignment, address challenges, and solicit input from stakeholders.

📝 Enhancement Note: The company culture appears to value a blend of technical expertise, collaborative spirit, and a forward-looking approach to product development, with a strong emphasis on user experience and innovation, especially concerning AI.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Clarity and Complexity: Effectively simplifying intricate software functionalities into easily understandable content for a diverse user base.
• AI Integration: Navigating the evolving landscape of AI for content, understanding its practical applications, and integrating it responsibly into workflows.
• Cross-Functional Alignment: Ensuring consistent messaging and user experience across different product modules and development teams with potentially varied priorities.
• Maintaining Localization Quality: Overseeing the quality of translated content to ensure it remains consistent with the original intent and culturally appropriate for 19 languages.

Learning & Development Opportunities:

• AI Specialization: Deep dive into AI tools and methodologies for content generation, automation, and conversational design, potentially leading to becoming an internal expert.
• Advanced UX Craft: Develop advanced skills in UX writing, information architecture, and potentially user research interpretation to influence product design more broadly.
• Localization Strategy: Gain deeper insights into global product strategies and localization project management.
• Industry Trends: Stay abreast of emerging trends in UX writing, content strategy, and AI through conferences, webinars, and continuous learning.

📝 Enhancement Note: This role presents a unique opportunity to be at the forefront of AI integration within content operations, offering significant potential for specialized skill development and career growth in a rapidly evolving field.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to translate a complex technical feature into simple, user-friendly interface text. What was your process, and what was the outcome?" - Prepare a specific example, detailing the complexity, your simplification strategy, and any feedback received.
• "How do you see AI impacting the role of a UX writer or localizer in the next 3-5 years? How would you approach integrating AI tools into your workflow here at Esker?" - Research current AI trends in content and formulate a thoughtful, practical response.
• "How do you ensure consistency in tone of voice and style across different product features and languages? Describe your experience with style guides and glossaries." - Be ready to discuss your approach to maintaining brand consistency and your experience creating or using such resources.

Company & Culture Questions:

• "What interests you about Esker and our mission to automate business processes?" - Research Esker's products, market position, and company values. Connect your interest to their specific offerings.
• "How do you typically collaborate with Product Managers and Developers in an Agile environment?" - Provide examples of your collaborative process, emphasizing communication, feedback loops, and problem-solving.
• "Esker is committed to an international environment. How do you approach content creation and localization to serve a global audience effectively?" - Discuss your understanding of cultural nuances and the importance of user-centric, localized content.

Portfolio Presentation Strategy:

• Structure Your Narrative: For each portfolio piece, clearly outline the challenge, your approach, the solution (your content), and the results. Use the STAR method (Situation, Task, Action, Result) if helpful.
• Emphasize Process, Not Just Output: Explain how you arrived at your final content, including research, collaboration, iteration, and quality checks.
• Highlight AI/Localization: Specifically call out any projects that demonstrate your interest or experience with AI for content or your localization skills.
• Be Ready for Live Exercises: Practice writing short pieces of copy for hypothetical interface elements under timed conditions.
• Engage and Ask Questions: Show genuine interest in Esker's products and operations. Prepare thoughtful questions about the team, the challenges, and the future of content at Esker.

📝 Enhancement Note: The interview process will likely probe your ability to balance creative writing with operational efficiency, your technical aptitude (especially with AI), and your collaborative skills within an Agile framework. A strong, well-prepared portfolio is essential.

📌 Application Steps

To apply for this UX Writer & Localizer position:

• Submit your application through the Esker careers portal at https://careers-france.esker.com/jobs/7680687-ux-writer-localizer.
• Curate Your Portfolio: Select 2-3 key projects that best showcase your UX writing, content design, and localization skills. Ensure you highlight any experience or interest in AI applications for content.
• Tailor Your Resume: Emphasize keywords from the job description, such as "UX Writing," "Content Design," "Localization," "AI," "Agile," and "Microsoft 365." Quantify achievements where possible.
• Prepare Your Narrative: Practice articulating your experience and portfolio items clearly and concisely. Be ready to discuss your process, your collaborative approach, and your interest in AI.
• Research Esker: Understand Esker's software solutions, their market, and their company culture. Prepare questions that demonstrate your engagement and thoughtful consideration of the role.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.