UX Working Student in Trinity Product & Design team (hybrid)

📍 Job Overview

Job Title: UX Working Student in Trinity Product & Design team (hybrid)

Company: IONOS EN

Location: Bucharest, Romania

Job Type: Internship / Working Student

Category: UX/Product Design Operations

Date Posted: 2026-05-04

Experience Level: Entry-Level (0-2 years)

Remote Status: Hybrid

🚀 Role Summary

• This hybrid working student role focuses on User Experience (UX) design within IONOS's Trinity Product & Design team, supporting the development of an AI-powered website builder.

• The position involves close collaboration with Product Owners and cross-functional teams to translate user needs into intuitive design solutions, leveraging modern design tools and methodologies.

• Key responsibilities include contributing to user journeys, wireframes, prototypes, and maintaining the team's design system, with a strong emphasis on user-centricity and data-driven iteration.

• This is an excellent opportunity for students to gain practical experience in UX design, product development, and Agile environments within a leading European cloud infrastructure provider.

📝 Enhancement Note: While the job title is "UX Working Student," the responsibilities and context suggest a role deeply integrated into product development operations, requiring a structured approach to design processes, collaboration, and system maintenance, aligning with GTM operational support. The focus on an "AI-powered ecosystem" and "Active Assistant" implies a forward-thinking product strategy where UX operations are critical for user adoption and success.

📈 Primary Responsibilities

• Collaborate closely with Product Owners to understand product goals and contribute to the definition and shaping of new product features.

• Support the definition of customer journeys and user flows, translating them into comprehensive wireframes and interactive prototypes (low- and high-fidelity).

• Assist in creating detailed design specifications and facilitate their translation into functional software in partnership with developers.

• Develop and maintain UI screens and reusable components within Figma, ensuring consistency and adherence to design standards.

• Contribute to the maintenance and continuous improvement of the team’s design system and style guide to ensure a cohesive user experience.

• Participate in user research activities, aiding in preparation and contributing to the collection and analysis of user feedback.

• Iterate on design decisions and solutions based on user behavior data, A/B testing results, and qualitative insights.

• Foster effective collaboration with cross-functional teams, including developers, QAs, and fellow designers, across different geographical locations.

• Actively participate in team ceremonies within an Agile/Scrum framework, contributing to sprint planning, daily stand-ups, and retrospectives.

• Gradually assume responsibility as a point of contact for design-related inquiries and tasks within the product team.

📝 Enhancement Note: The responsibilities highlight a hands-on involvement in the product development lifecycle, emphasizing process adherence (customer journeys, design specs, Agile ceremonies) and system ownership (design system, Figma components). This indicates a need for operational rigor in design execution.

🎓 Skills & Qualifications

Education:

Experience:

Required Skills:

• Strong willingness to learn, grow, and share knowledge within a team environment.

• A curious and explorer mindset with a keen attention to quality and user experience detail.

• Creativity and a proactive attitude towards problem-solving and design challenges.

• Demonstrated interest in working on complex, real-world enterprise-level products.

• Ability to collaborate effectively with cross-functional and international teams, understanding diverse perspectives.

• Good communication skills (written and spoken) and a strong team-oriented mindset.

• Self-drive and motivation to develop professional skills in the UX design field.

Preferred Skills:

• Hands-on experience with industry-standard design tools such as Figma for UI design, wireframing, and prototyping.

• Familiarity with design systems, style guides, and component-based design principles.

• Basic understanding of user research methodologies and how to apply them to inform design decisions.

• Exposure to Agile and Scrum methodologies, including participation in team ceremonies.

• Familiarity with technologies used in the product stack (e.g., JavaScript, TypeScript, React, NodeJS, GraphQL) can be beneficial for understanding technical constraints and opportunities.

📝 Enhancement Note: The emphasis on "enterprise-level products" and "cross-functional and international teams" suggests that candidates should be prepared to discuss how their academic projects or prior experiences demonstrate an ability to handle complexity and diverse stakeholder needs, which are core to operations roles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing academic projects, personal work, or previous internship contributions that demonstrate UX/UI design skills.

• Clear documentation of the design process followed for each project, including problem definition, user research, ideation, wireframing, prototyping, and iteration based on feedback.

• Examples of wireframes, user flows, and interactive prototypes (e.g., Figma links or embedded prototypes) that illustrate design thinking.

• Demonstrations of UI design skills, including screen designs, component creation, and adherence to visual design principles.

Process Documentation:

• Ability to articulate the end-to-end design process, from initial concept to final handoff, highlighting key decision points and rationale.

• Experience in documenting design specifications and user stories that facilitate clear communication with development teams.

• Understanding of how to incorporate user feedback and data analytics into design iterations to improve user experience and product performance.

📝 Enhancement Note: For a working student role, the portfolio should emphasize the process and learning journey rather than solely on polished, final outputs. Candidates should be prepared to discuss their thought process, the tools they used, and the lessons learned, demonstrating their potential for growth in a structured operational environment.

💵 Compensation & Benefits

Salary Range:

• As this is a working student position, compensation will be structured as an hourly wage or monthly stipend, competitive for student roles in Bucharest, Romania.

Benefits:

• Opportunity to learn and experiment with UX skills in a real product context.

• Supportive and open team environment where ideas are valued and contributions shape real-world outcomes.

• Exposure to a modern technology stack and efficient software development practices.

• Continuous mentoring and guidance from experienced designers and engineers.

• Exposure to modern product development practices (Agile, Scrum, SDLC, CI).

• Hands-on experience with industry tools like Figma and AI-supported design workflows.

• Guidance and coaching throughout the working student period.

• Opportunity to work with experienced professionals.

• Flexible working hours to accommodate academic schedules.

• Support for working on real-world projects and gaining hands-on experience.

• Hybrid work possibility.

• Potential for future career opportunities within IONOS.

• Substitute days off for public holidays that occur on the weekend.

• Team events and networking events promoting a passionate, creative, and diverse culture.

• Summerfest and Winterfest parties.

• Generous vacation allowance: 12.5 days per 6 months.

Working Hours:

• Flexible working hours are offered to accommodate academic schedules, with an expected commitment equivalent to a full-time role (approximately 40 hours per week, adaptable based on student availability and academic needs).

📝 Enhancement Note: The listed benefits are comprehensive for a student role, emphasizing learning and development alongside standard employee perks. The flexibility in working hours is a key operational consideration for students, ensuring work-life integration.

🎯 Team & Company Context

🏢 Company Culture

Industry: Cloud Infrastructure, Hosting Services, Web Presence & Productivity Solutions, Cloud Solutions for Enterprises. IONOS is a leading European provider in the digital services sector, serving SMBs and enterprises.

Company Size: Large (IONOS employs over 4,000 people globally, with a significant presence in Europe and North America). This scale means opportunities for structured processes, cross-functional collaboration, and potential for career advancement within a well-established organization.

Founded: IONOS was founded in 1998, indicating a mature company with extensive experience in the tech industry, providing a stable environment for learning and development.

Team Structure:

• The Trinity Product & Design department is part of the Development & QA organization, focusing on the AI-powered website builder.

• The team is diverse and international, with colleagues located in Bucharest and Germany.

• Collaboration is highly emphasized, with designers, testers, developers, and product teams working closely together.

Methodology:

• Customer-centricity and design-driven innovation are core principles.

• The team embraces experimentation with new ideas, AI tools, and technologies.

• A strong learning environment is fostered, encouraging continuous knowledge expansion.

• The product development follows modern practices like Agile, Scrum, Software Development Lifecycle (SDLC), and Continuous Integration (CI).

Company Website: https://www.ionos.de/ (Note: The provided URL was null, using the common domain for IONOS)

📝 Enhancement Note: The company culture emphasizes openness, collaboration, and a strong team spirit, which are crucial for effective operations. The focus on AI tools and continuous learning suggests a forward-thinking approach to product development and operational efficiency.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at the entry-level (Working Student/Intern) within the UX Design function, specifically supporting Product and Design Operations. It's designed for students to gain foundational experience in real-world product development and UX processes.

Reporting Structure: The UX Working Student will report to a senior member of the Trinity Product & Design team, likely a Lead Designer or Product Owner, and will receive guidance from experienced designers and engineers. They will be integrated into an Agile team structure, participating in regular Scrum ceremonies.

Operations Impact: While this is a student role, the work directly impacts the user experience of IONOS's AI-powered website builder. By contributing to design, user research, and design system maintenance, the student helps ensure the product is intuitive, user-friendly, and aligned with customer needs, ultimately contributing to customer satisfaction and product adoption—key operational metrics for a SaaS product.

Growth Opportunities:

• UX Skill Advancement: Deepen expertise in UX/UI design, wireframing, prototyping, user research, and design systems through hands-on project work and mentorship.

• Technical Exposure: Gain familiarity with modern web technologies (JavaScript, TypeScript, React, NodeJS, GraphQL) and cloud infrastructure (Kubernetes) through close collaboration with development teams.

• Process Mastery: Develop a strong understanding of Agile and Scrum methodologies, software development lifecycle, and CI/CD practices within a high-performing product team.

• AI Tool Integration: Experiment with and learn to leverage AI tools in design workflows, staying at the forefront of industry innovation.

• Career Pathing: Potential for future full-time opportunities within IONOS, building upon the experience and relationships gained during the working student program.

📝 Enhancement Note: The growth opportunities are framed around practical skill acquisition and process understanding, aligning with the operational development of a junior professional. The emphasis on AI tools and modern practices positions this role as a stepping stone into advanced operations roles within a tech-forward company.

🌐 Work Environment

Office Type: Hybrid work environment, combining remote work flexibility with in-office collaboration. This setup is common in modern tech companies to balance individual focus with team synergy.

Office Location(s): The primary office location is Bucharest, Romania, specifically at Calea Floreasca 246c, 014476. This location offers access to a vibrant business district and likely has modern amenities.

Workspace Context:

• Collaborative Environment: The office space is designed to foster collaboration, with opportunities to interact directly with designers, developers, QAs, and Product Owners.

• Tools and Technology: Access to industry-standard tools like Figma and modern AI-supported design workflows. The team utilizes a modern tech stack including JavaScript, TypeScript, React, NodeJS, GraphQL, and operates on a Kubernetes-like cluster.

• Team Interaction: Frequent opportunities for team ceremonies, informal discussions, and knowledge sharing sessions, promoting a strong team spirit and operational alignment.

Work Schedule: Flexible working hours are available to accommodate academic commitments, allowing for a balance between studies and professional development. The role is expected to align with typical full-time hours in terms of workload, but with flexibility in scheduling.

📝 Enhancement Note: The hybrid model and flexible hours are key operational features, requiring students to be self-disciplined and proactive in managing their time and communication to ensure seamless integration with team workflows and project timelines.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of application, resume, and portfolio to assess basic qualifications and alignment with the role.

• Technical/Skills Assessment: Likely involves a practical exercise or a discussion focused on UX design principles, problem-solving, and familiarity with tools like Figma. This may include a portfolio walkthrough.

• Team/Cultural Fit Interview: Conversation with members of the Trinity Product & Design team and potentially a Product Owner to evaluate collaboration skills, learning attitude, and cultural alignment with IONOS's values.

• Final Interview: Potentially with a hiring manager or senior leader to discuss overall fit, career aspirations, and confirm the working student arrangement.

Portfolio Review Tips:

• Showcase Process: Clearly articulate your thought process for each project. Explain why you made certain design decisions, the user problems you aimed to solve, and how you iterated based on feedback or data.

• Highlight Collaboration: If possible, include examples of collaborative projects and describe your role and how you worked with others.

• Demonstrate Tool Proficiency: Showcase your skills with Figma, including your use of components, design systems, and prototyping features.

• Focus on Learning: As a working student, your portfolio should emphasize your potential and willingness to learn. Discuss challenges you faced and what you learned from them.

• Tailor to IONOS: Briefly research IONOS's products (especially the website builder) and try to connect your portfolio projects to their mission of making online success accessible.

Challenge Preparation:

• Design Exercise: Be prepared for a small design challenge that might involve creating a user flow, wireframing a specific feature, or providing feedback on an existing design. Focus on demonstrating your structured approach.

• Behavioral Questions: Prepare to answer questions about teamwork, problem-solving, handling feedback, and time management, especially concerning balancing studies and work.

📝 Enhancement Note: The interview process and portfolio review emphasize assessing a candidate's foundational design skills, their understanding of operational processes (even at a student level), and their potential to integrate into a collaborative, data-informed team.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, wireframing, prototyping, and maintaining design systems. Proficiency in Figma is a key requirement.

• AI-Supported Design Workflows: Exposure to or willingness to learn tools like Anthropic’s Claude Code for AI-assisted design tasks.

Analytics & Reporting:

• While not explicitly stated for this role, understanding how user behavior data (e.g., from analytics platforms) informs design decisions is beneficial.

CRM & Automation:

Product Development Stack:

• Front-end: React, Redux, TypeScript, JavaScript

• Back-end: NodeJS, TypeScript, JavaScript, GraphQL

• Infrastructure: Kubernetes-like cluster, microservices architecture.

📝 Enhancement Note: Familiarity with Figma is critical. For operations roles, understanding the broader tech stack (React, NodeJS, GraphQL, Kubernetes) provides context for how design decisions impact the engineering and operational aspects of the product.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A primary driver for all design and product decisions, ensuring solutions meet user needs.

• Design-Driven Innovation: Valuing creative problem-solving and staying ahead of industry trends, including AI integration.

• Collaboration & Teamwork: Strong emphasis on working effectively across disciplines and geographies, fostering a supportive and inclusive environment.

• Curiosity & Continuous Learning: Encouraging exploration of new ideas, technologies, and approaches to drive personal and team growth.

• Efficiency & Quality: Striving to deliver high-quality, user-friendly products through streamlined processes and attention to detail.

Collaboration Style:

• Cross-functional Integration: Designers work hand-in-hand with Product Owners, Developers, and QAs, participating in all stages of the product development lifecycle.

• Agile & Iterative: Embracing Agile methodologies means regular feedback loops, iterative development, and open communication channels.

• Knowledge Sharing: The team fosters an environment where members are encouraged to share insights, best practices, and learnings, contributing to collective improvement.

📝 Enhancement Note: The emphasis on customer-centricity, innovation, and collaboration directly relates to the operational effectiveness of the product team. A candidate who demonstrates these values will likely integrate well into the team's workflow and contribute positively to operational goals.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Academic and Professional Commitments: Effectively managing time to excel in both studies and a demanding working student role.

• Bridging Theory and Practice: Applying academic knowledge to solve real-world design problems in a fast-paced tech environment.

• Navigating Complex Product Ecosystems: Understanding and contributing to an evolving AI-driven product that serves diverse user needs.

• Remote/Hybrid Collaboration: Adapting to effective communication and collaboration strategies in a distributed team setting.

Learning & Development Opportunities:

• UX Skill Enhancement: Intensive practical experience in core UX disciplines, guided by industry professionals.

• Technology Exposure: Gaining insight into modern web development stacks (React, NodeJS, GraphQL), microservices, and cloud infrastructure.

• AI in Design: Learning to utilize AI tools to enhance design workflows and explore new possibilities.

• Agile Operations: Deepening understanding and practical application of Agile/Scrum methodologies in a product development context.

• Career Foundation: Building a professional network and gaining valuable experience that can lead to future career opportunities within IONOS or the broader tech industry.

📝 Enhancement Note: The challenges presented are typical for working student roles, and the growth opportunities are framed around developing operational competencies and future career readiness.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance multiple tasks or projects with competing deadlines. How did you prioritize?" (Assesses time management and operational planning.)

• "Walk me through a UX project from your portfolio. What was the problem, your process, the outcome, and what would you do differently?" (Evaluates design thinking, process adherence, and self-reflection.)

Company & Culture Questions:

• "What interests you about IONOS and our AI-powered website builder?" (Assesses research and genuine interest.)

• "How do you approach collaboration with developers and other team members, especially in a hybrid or remote setting?" (Evaluates teamwork and communication skills.)

Portfolio Presentation Strategy:

• Storytelling: Frame your projects as narratives – the user problem, your journey to a solution, and the impact.

• Process Focus: Emphasize your methodology, decision-making rationale, and how you incorporated feedback.

• Tool Demonstration: Be ready to briefly demonstrate key aspects of your work in Figma, highlighting your proficiency.

• Conciseness: Keep your explanations focused and avoid jargon where possible, or explain it clearly.

📝 Enhancement Note: The interview questions are designed to gauge a candidate's problem-solving abilities, understanding of operational processes, and cultural fit, in addition to their core UX skills.

📌 Application Steps

To apply for this operations-aligned UX Working Student position:

• Submit your application through the provided application link on Greenhouse.

• Portfolio Customization: Ensure your resume and portfolio are tailored to highlight relevant UX/UI design skills, academic projects, and any experience with collaborative or process-driven work. Emphasize your understanding of user-centricity and design systems.

• Resume Optimization: Clearly state your current enrollment status and the expected duration of your studies. Highlight any coursework or projects related to user experience, design tools (like Figma), and Agile methodologies.

• Interview Preparation: Practice articulating your design process and thinking for portfolio projects. Be ready to discuss how you manage your time and collaborate effectively, especially in a hybrid work setup. Research IONOS and their product offerings.

• Company Research: Understand IONOS's mission, their position in the European market, and the goals of the Trinity Product & Design team, particularly their focus on AI-driven solutions for SMBs.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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