UX Specialist

📍 Job Overview

Job Title: UX Specialist

Company: LGT Crestone Wealth Management Limited

Location: Singapore, Singapore

Job Type: Full time

Category: User Experience (UX) / Product Design Operations

Date Posted: 2026-08-25

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: On-site

🚀 Role Summary

• Design and implement user-centered interfaces for sophisticated wealth management platforms, with a strong emphasis on financial workflows and data visualization.

• Conduct in-depth user research with financial professionals and high-net-worth clients to uncover critical needs and inform design decisions.

• Develop comprehensive wireframes, interactive prototypes, and high-fidelity designs that effectively present complex financial data.

• Champion user-centered design principles and advocate for design excellence across the organization, influencing product strategy.

• Collaborate closely with product management, business analysis, and engineering teams in an agile environment to deliver technically feasible and business-aligned solutions.

📝 Enhancement Note: While the title is "UX Specialist," the responsibilities heavily lean into Product Design and UX Research within a specialized domain (Wealth Management). The core focus is on designing for complex financial workflows and data, requiring a blend of UX expertise and domain knowledge. This role operates within a structured, client-facing environment, necessitating a high degree of professionalism and discretion.

📈 Primary Responsibilities

• Design user-centered interfaces for the Hawk platform, focusing on critical wealth management workflows including product discovery, content creation, investment suitability assessment, portfolio analysis, and performance reporting.

• Conduct rigorous user research with relationship managers, portfolio managers, product specialists, and selectively with ultra-high-net-worth clients to deeply understand their needs, pain points, and decision-making processes.

• Create detailed wireframes, interactive prototypes, and high-fidelity designs that effectively balance data density with usability, ensuring complex financial information is accessible.

• Lead discovery workshops and conduct stakeholder interviews to gather detailed functional and non-functional requirements and to validate design concepts with key stakeholders.

• Plan and execute comprehensive usability testing sessions, iterating on designs based on user feedback, behavioral data, and an understanding of advisor workflows.

• Develop and maintain robust design systems and component libraries to ensure design consistency, visual identity cohesion, and efficient future design iterations.

• Collaborate closely with product owners, business analysts, and software engineers to ensure designs are technically feasible, scalable, and strategically aligned with overarching business objectives.

• Act as a strong advocate for user-centered design principles, educating and influencing the organization on the value and importance of user experience in product development.

• Stay abreast of emerging design trends, best practices, and innovative solutions within the fintech, wealth management platforms, and enterprise financial applications sectors.

📝 Enhancement Note: The responsibilities highlight a senior-level UX role with significant autonomy in research, design, and advocacy. The emphasis on "complex financial information," "sophisticated financial professionals," and "ultra-high-net-worth clients" indicates a need for a designer capable of handling intricate data and sensitive user contexts.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design (e.g., Graphic Design, Interaction Design, HCI), Computer Science, or a related field, or equivalent practical experience.

Experience: A minimum of 5 years of progressive UI/UX design experience specifically within the financial services sector, with a strong preference for experience in wealth management, private banking, or investment management platforms.

Required Skills:

• Proven ability to conduct in-depth user research with sophisticated financial professionals and high-net-worth clients, demonstrating exceptional professionalism, discretion, and empathy.

• Strong portfolio showcasing complex data visualization design, sophisticated financial dashboards, and enterprise-level application interfaces, with clear explanations of design process and impact.

• Demonstrated experience designing for complex, role-based permission systems, understanding the nuances of access control and user segmentation.

• Proficiency in designing for both desktop and mobile platforms, with a clear understanding of modality appropriate for different tasks and user contexts.

• Excellent communication and presentation skills, with the ability to articulate complex design decisions clearly and persuasively to diverse audiences, including senior executives and technical teams.

• Adaptability and comfort working within agile development environments, demonstrating an ability to iterate quickly based on user feedback and evolving business priorities.

• Foundational understanding of financial products, common content management workflows, and the intricate dynamics of advisor-client relationships within wealth management. Preferred Skills:

• Proficiency in industry-standard design and prototyping tools such as Figma, Sketch, or Adobe XD.

• Ability to leverage AI coding tools like Claude Code or Cursor to translate design concepts into functional prototypes, facilitating more effective technical discussions and design validation.

• Experience in developing and managing design systems and comprehensive component libraries for enterprise-scale applications.

• Advanced data visualization skills with a strong understanding of charting libraries and best practices for the effective display of complex financial data.

• Expertise in a range of user research methodologies, including contextual inquiry, rigorous usability testing, and professional stakeholder interviews within corporate settings.

• Familiarity with various financial data types, including market data, reference data, performance data, and portfolio analytics, and their implications for UI design.

• Experience designing interfaces for AI-powered features, including guiding users on how to interpret and leverage automated recommendations.

📝 Enhancement Note: The emphasis on a "strong portfolio demonstrating complex data visualization design, financial dashboards, and enterprise application interfaces" is critical. Candidates should be prepared to showcase projects that highlight their ability to handle intricate financial data and enterprise-level UX challenges. The preference for AI coding tool usage suggests a forward-thinking team looking for designers who can bridge the gap between design and development more effectively.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 complex projects that demonstrate a deep understanding of user-centered design principles applied to enterprise-level applications, ideally within financial services.

• Clearly articulate your design process for each project, from initial discovery and user research through to final design and iteration, highlighting your role and contributions.

• Include detailed examples of wireframes, user flows, interactive prototypes, and high-fidelity mockups, with a particular focus on complex data visualization and dashboard design.

• Demonstrate your ability to create and maintain design systems or component libraries, illustrating consistency and scalability in your design solutions.

• Provide case studies that detail how you gathered user feedback and incorporated it into design iterations, showcasing your approach to usability testing and continuous improvement. Process Documentation:

• For each portfolio project, be prepared to discuss the specific user research methodologies employed, the insights gained, and how those insights directly influenced design decisions.

• Detail your approach to stakeholder management and collaboration, including how you gathered requirements, presented design concepts, and managed feedback from diverse teams (e.g., product, engineering, business).

• Explain your process for designing for complex functionalities, such as role-based permissions, multi-language/currency support, and integrating AI-driven features.

• Discuss your experience in developing and maintaining design systems, including the tools used, the process for creating and updating components, and how it ensured design consistency across the platform.

📝 Enhancement Note: The "Portfolio Essentials" are crucial for this role. Candidates must be able to present a portfolio that not only looks good but also clearly demonstrates a structured, data-driven design process tailored to complex enterprise financial applications. The expectation is to see evidence of handling intricate data and user needs within a regulated environment.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a UX Specialist with 5-10 years of experience in Singapore, the estimated annual salary range for this role is between SGD 90,000 and SGD 140,000. This range accounts for the specialized nature of wealth management UX, the complexity of the platform, and the high cost of living in Singapore.

Benefits:

• Comprehensive health insurance coverage, including medical, dental, and vision.

• Generous paid time off (PTO) policy, including annual leave, sick leave, and public holidays.

• Contribution to a mandatory retirement savings plan (e.g., Central Provident Fund in Singapore).

• Opportunities for professional development, including training programs, workshops, and conference attendance.

• Potential for performance-based bonuses and long-term incentives.

• Access to employee assistance programs (EAP) for personal and professional support.

• Relocation assistance may be available for candidates relocating to Singapore.

Working Hours: Standard full-time working hours are typically 40 hours per week, from Monday to Friday. While the role is on-site, there may be some flexibility offered based on team needs and project demands, with potential for occasional remote work or adjusted hours, subject to management approval.

📝 Enhancement Note: The salary range is an estimate based on current market data for similar roles in Singapore, considering the experience level and specialized industry. Actual compensation will depend on the candidate's qualifications, experience, and the company's internal compensation structure. The mention of CPF is relevant for Singapore-based roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Private Banking and Asset Management. LGT Crestone Wealth Management Limited operates within the highly regulated and sophisticated financial services sector, focusing on serving high-net-worth individuals and families. This context implies a culture that values discretion, precision, long-term relationships, and robust risk management.

Company Size: LGT is the largest Private Banking and Asset Management group in the world owned by an entrepreneurial family. While the exact size of the Singapore office (LGT IT Services APAC Pte. Ltd.) isn't specified, LGT Group employs thousands globally, indicating a large, well-established, and globally connected organization. This size offers stability and significant resources, while the "family office" ownership suggests a unique blend of long-term vision and entrepreneurial spirit.

Founded: The Princely House of Liechtenstein has a history of asset management spanning centuries, with LGT Group itself having a long-standing presence. This deep heritage provides a strong foundation of trust and expertise.

Team Structure:

• The UX Specialist will likely be part of a Product or Technology department, potentially within a dedicated UX/Design team or embedded within cross-functional product teams.

• The team structure within LGT IT Services APAC Pte. Ltd. is expected to be collaborative, with close interaction between UX/Product Designers, Product Owners, Business Analysts, and Software Engineers.

• Reporting is likely to a Head of UX/Design, a Product Management Lead, or a similar senior role within the technology division, with close collaboration across various business units (e.g., Relationship Management, Portfolio Management). Methodology:

• The team operates within an agile development framework, emphasizing iterative development, continuous feedback, and rapid response to business needs.

• Data analysis and insights are crucial, with a focus on understanding user behavior, market trends, and financial performance to drive design and product decisions.

• Workflow planning and optimization strategies are core to improving user efficiency and effectiveness within the wealth management context.

• Automation and efficiency practices are likely to be leveraged to streamline processes and enhance the client and advisor experience.

Company Website: https://www.lgt.com/asia

📝 Enhancement Note: The company's focus on private banking and wealth management for ultra-high-net-worth clients suggests a need for UX that is not only user-friendly but also highly professional, secure, and capable of handling complex financial data with precision and discretion. The "family office" ownership implies a stable, long-term strategic outlook.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Mid-Senior to Senior level within the UX/Product Design domain. It requires a specialist with significant experience (5+ years) who can operate with a high degree of autonomy, lead design initiatives, and deeply understand the complexities of the wealth management industry. The expectation is for this individual to be a key contributor to product strategy and user experience vision.

Reporting Structure: The UX Specialist will likely report to a Head of UX, a Senior Product Manager, or a similar leadership role within the Technology or Product division. They will collaborate closely with cross-functional teams, including Product Owners, Business Analysts, Software Engineers, and potentially direct interaction with Relationship Managers and Portfolio Managers.

Operations Impact: The UX Specialist's work will directly impact the efficiency and effectiveness of relationship managers and portfolio managers in serving ultra-high-net-worth clients. By designing intuitive interfaces for complex financial workflows (portfolio analysis, investment suitability, performance reporting), this role will enable better client advisory, improved operational efficiency, and potentially contribute to increased client retention and asset growth for LGT Crestone Wealth Management. The design of user-centric solutions is critical for maintaining a competitive edge in the wealth management sector.

Growth Opportunities:

• Specialization: Deepen expertise in UX for financial services, particularly wealth management, becoming a go-to expert within the organization.

• Leadership: Progress into a Lead UX Designer or UX Manager role, overseeing design strategy, mentoring junior designers, and managing design teams.

• Product Strategy: Contribute more significantly to product roadmapping and strategic decision-making, leveraging user insights to shape future product development.

• Cross-functional Mobility: Gain exposure to broader product management or business analysis roles, leveraging a strong understanding of user needs and business objectives.

• Skill Development: Continuous learning opportunities in advanced UX techniques, fintech trends, AI integration in design, and data visualization best practices.

📝 Enhancement Note: The growth path emphasizes deepening domain expertise and moving into leadership roles, reflecting the specialized and critical nature of UX within a high-value financial services context.

🌐 Work Environment

Office Type: The role is on-site in Singapore, indicating a professional office environment typical of financial institutions. This setting fosters direct collaboration, team cohesion, and access to necessary resources.

Office Location(s): Singapore, Singapore. This location offers a vibrant business hub with excellent connectivity and access to talent. Specific details about the office facilities, such as proximity to public transport or amenities, would typically be available upon further inquiry.

Workspace Context:

• The workspace is expected to be collaborative, with opportunities for face-to-face interaction with colleagues from various departments, crucial for understanding complex financial workflows and stakeholder needs.

• Access to up-to-date design tools, software, and technology will be provided, including industry-standard applications like Figma, Sketch, or Adobe XD, and potentially AI coding tools.

• The environment will likely encourage open communication and knowledge sharing, facilitating the exchange of ideas and problem-solving among design, product, and engineering teams.

Work Schedule: The standard work schedule is Monday to Friday. While the role is on-site, the company may offer some degree of flexibility, such as occasional hybrid work arrangements or adjusted hours, depending on project needs and management discretion. This flexibility is important for balancing demanding project timelines with personal well-being.

📝 Enhancement Note: An on-site role in Singapore's financial district suggests a professional, collaborative, and well-resourced environment. The emphasis is on face-to-face interaction to navigate the complexities of wealth management.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and relevant experience. Be prepared to highlight your experience in financial services UX and complex data visualization.

• Hiring Manager Interview: A discussion with the hiring manager (e.g., Lincoln Lee) to assess your fit for the role, understand your design philosophy, and delve into your portfolio. Focus on your process and impact.

• Design Challenge/Case Study Presentation: You may be asked to present a case study from your portfolio or complete a take-home design exercise focused on a wealth management scenario. Prepare to articulate your problem-solving approach, design decisions, and the rationale behind them.

• Team Interviews: Meet with potential colleagues, including Product Owners, Business Analysts, and Engineers, to evaluate collaboration style, communication skills, and ability to work within an agile team.

• Final Interview: Potentially with senior leadership to discuss strategic alignment and overall suitability for the role and company culture.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best demonstrate your experience in financial services, complex data visualization, and enterprise applications.

• Tell a Story: For each project, clearly outline the problem, your role, your process (research, ideation, design, testing, iteration), the solutions you developed, and the measurable impact or outcomes.

• Highlight Domain Relevance: Emphasize any experience with wealth management, private banking, investment platforms, or handling sensitive financial data.

• Showcase Data Visualization: Include examples of how you've designed complex financial dashboards and visualized intricate data sets effectively and intuitively.

• Explain AI Integration: If you have experience designing for AI-powered features or using AI tools in your workflow, be prepared to discuss this.

• Professionalism and Clarity: Ensure your portfolio is well-organized, easy to navigate, and professionally presented. Be ready to articulate your design decisions concisely and confidently.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with common wealth management workflows, terminology, and the needs of relationship managers and high-net-worth clients.

• Focus on Process: For any design challenge, emphasize your problem-solving process, user research approach, and iterative design methods, rather than just the final visual output.

• Data-Driven Rationale: Be prepared to justify your design decisions with user insights, business goals, and an understanding of financial data principles.

• Technical Feasibility: Consider the technical constraints and opportunities when proposing solutions, especially in an enterprise context.

📝 Enhancement Note: The interview process is likely to be rigorous, with a strong emphasis on portfolio review and the ability to articulate a structured design process within the specific context of wealth management. Candidates should be ready to demonstrate deep domain understanding and advanced UX skills.

🛠 Tools & Technology Stack

Primary Tools:

• Interface Design & Prototyping: Figma, Sketch, Adobe XD (Proficiency in at least one is essential).

• AI Coding Tools: Claude Code, Cursor (Ability to use these for prototyping and technical discussions is a plus).

• Design Systems: Experience with building, maintaining, or contributing to enterprise-level design systems and component libraries.

Analytics & Reporting:

• User Analytics: Tools like Google Analytics, Mixpanel, or Amplitude for tracking user behavior and feature adoption (understanding how to interpret data for design insights).

• Reporting & Dashboarding: Familiarity with financial reporting tools and the principles of designing effective dashboards for financial data.

CRM & Automation:

• CRM Systems: Understanding of how CRM platforms (e.g., Salesforce) are used in wealth management and how UX design can improve their adoption and utility.

• Workflow Automation: Awareness of how UX design can support and enhance automated workflows within financial advisory processes.

• Data Visualization Libraries: Knowledge of common libraries (e.g., D3.js principles, Chart.js) and best practices for financial data display.

📝 Enhancement Note: Proficiency in core design tools like Figma is expected. The mention of AI coding tools like Claude Code and Cursor suggests the company is interested in candidates who can leverage technology to accelerate prototyping and bridge the gap with engineering. Familiarity with financial data types is also a key technical requirement.

👥 Team Culture & Values

Operations Values:

• Precision & Discretion: Given the wealth management context, a high value is placed on accuracy, attention to detail, and maintaining client confidentiality.

• Client-Centricity: A core focus on understanding and serving the needs of sophisticated clients and their advisors, ensuring solutions are tailored and valuable.

• Long-Term Perspective: Reflecting the company's ownership structure and industry, there's an emphasis on building sustainable relationships and robust, lasting solutions.

• Integrity & Trust: Upholding the highest ethical standards in all aspects of work, crucial for a financial institution.

• Innovation within Tradition: Balancing established best practices with a forward-looking approach to technology and design, particularly in fintech.

Collaboration Style:

• Cross-Functional Integration: A strong emphasis on working closely with product managers, business analysts, engineers, and business stakeholders to ensure alignment and shared understanding.

• Data-Informed Decision Making: Encouraging discussions and decisions that are backed by user research, data analytics, and business insights.

• Iterative Feedback: A culture that values constructive feedback and continuous improvement through regular reviews and open communication channels.

• Knowledge Sharing: Promoting an environment where team members share expertise, best practices, and learnings to collectively enhance the product and user experience.

📝 Enhancement Note: The culture emphasizes professionalism, client focus, and a blend of tradition with innovation, typical of established wealth management firms. Collaboration is key to navigating the complex financial landscape.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Financial Data: Designing intuitive interfaces for highly complex and dense financial data (market data, portfolio analytics, performance reports) requires sophisticated visualization and information architecture skills.

• Sophisticated User Base: Catering to the needs of experienced financial professionals and discerning ultra-high-net-worth clients demands a deep understanding of their workflows, expectations, and potential resistance to change.

• Regulatory Environment: Operating within a highly regulated industry means design solutions must adhere to strict compliance and security standards.

• Balancing Data Density with Usability: Creating interfaces that present a wealth of information without overwhelming the user or compromising on ease of use.

• Cross-Functional Alignment: Ensuring consistent design vision and implementation across various teams and product modules within a large organization.

Learning & Development Opportunities:

• Specialized UX Training: Opportunities to deepen expertise in UX for financial services, including advanced data visualization techniques, behavioral economics in finance, and UX for AI in fintech.

• Industry Events: Attendance at relevant fintech and UX conferences to stay updated on industry trends and network with peers.

• Mentorship: Access to experienced design and product leaders within LGT for guidance and career development.

• Exposure to Cutting-Edge Technology: Working with AI tools and exploring their application in design and product development.

📝 Enhancement Note: The primary challenges revolve around the inherent complexity of the domain and its users. Growth opportunities are geared towards developing specialized expertise and leadership within the fintech/wealth management UX space.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a complex, data-intensive application in the financial services industry. What were the key challenges, and how did you approach them?" (Focus on your process, data visualization strategies, and problem-solving.)

• "How would you approach user research for ultra-high-net-worth clients? What considerations are unique compared to researching other user groups?" (Highlight your understanding of discretion, professionalism, and tailored research methods.)

• "Walk me through your process for developing and maintaining a design system for an enterprise application. What are the benefits and challenges?" (Emphasize scalability, consistency, and collaboration.)

• "How do you balance the need for data density with user usability in financial dashboards and reporting tools?" (Discuss information architecture, visual hierarchy, and progressive disclosure.) Company & Culture Questions:

• "What interests you about working specifically in wealth management and for LGT?" (Show you've researched the company, its values, and the specific industry.)

• "How do you advocate for user-centered design principles within a team that may be more technically or business-focused?" (Demonstrate your communication and influencing skills.)

• "Describe your experience working in an agile environment. How do you adapt your design process to iterative development cycles?" (Highlight flexibility and collaboration.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role, the research and design process, the final solution, and the measurable impact. Use visuals effectively to illustrate your points.

• Highlight Key Skills: Explicitly showcase your strengths in data visualization, complex UI design, user research within professional contexts, and any experience with financial platforms or AI tools.

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., improved task completion rates, increased user satisfaction, efficiency gains).

• Be Ready for Deep Dives: Anticipate questions about specific design decisions, trade-offs you made, and how you handled challenging feedback. Be prepared to discuss your use of tools like Figma and AI coding assistants.

📝 Enhancement Note: Interview preparation should heavily focus on demonstrating a deep understanding of the wealth management domain, advanced UX skills for complex data, and a structured, collaborative approach to design within an enterprise and agile setting.

📌 Application Steps

To apply for this UX Specialist position:

• Submit your application through the provided link on the LGT Workday careers portal.

• Tailor your Resume: Ensure your resume highlights your 5+ years of UI/UX design experience specifically within financial services, emphasizing wealth management, private banking, or investment platforms. Quantify achievements where possible.

• Curate Your Portfolio: Select projects that best showcase your expertise in complex data visualization, financial dashboards, enterprise applications, and user research with sophisticated professionals. Prepare to walk through 1-2 key projects in detail.

• Research LGT: Understand LGT's position in the market, its client base (ultra-high-net-worth individuals), and its core values. Prepare to articulate why you are a good fit for their specific culture and mission.

• Prepare for Case Study: Be ready to discuss your design process, present a detailed case study from your portfolio, and articulate the rationale behind your design decisions, particularly concerning financial data and user needs.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

---