UX Requirements Manager

📍 Job Overview

Job Title: UX Requirements Manager

Company: VinFast

Location: Hanoi, Vietnam

Job Type: Full-time

Category: UX/Product Operations

Date Posted: 2026-08-05

Experience Level: 7+ Years

Remote Status: On-site

🚀 Role Summary

• This role is pivotal in bridging the gap between UX design concepts and executable engineering requirements, ensuring a seamless translation of user experience vision into tangible product features.

• It involves meticulous documentation, rigorous requirement structuring, and proactive cross-functional communication within VinFast's automotive product development lifecycle.

• The position demands a strong emphasis on process integrity, traceability, and the efficient management of requirements databases, particularly for complex hardware and software integrations.

• Success in this role hinges on a detail-oriented approach, analytical thinking to identify potential gaps, and a commitment to user-centered development principles within a fast-paced environment.

📝 Enhancement Note: The title "UX Requirements Manager" suggests a role that is deeply embedded within the product development process, focusing on the operationalization of UX designs. While not strictly a "Revenue Operations" or "Sales Operations" role, it shares many operational principles, particularly in process management, documentation, and cross-functional collaboration, which are highly valued in GTM and Ops functions. The emphasis on translating design into structured requirements for engineering and suppliers aligns with the operational rigor expected in these fields.

📈 Primary Responsibilities

• Requirement Structuring & Documentation: Translate complex UX concepts, feature definitions, and design directions into clear, comprehensive, and actionable functional requirements and interaction design specifications. This includes meticulously documenting these in official requirements databases (e.g., Codebeamer) and associated files, ensuring alignment with design files from tools like Figma.

• Development Lifecycle Tracking: Oversee and track UX-related requirements throughout the entire development lifecycle, ensuring that design intent is maintained and quality is upheld across all development cycles and processes.

• Cross-Functional Coordination & Communication: Act as a key liaison between UX design, product management, engineering teams, and external suppliers. Facilitate clear communication, resolve requirement-related issues, and ensure consistent alignment on user experience goals and technical specifications.

• Maintain Traceability & Integrity: Ensure robust documentation of all UX requirements, design decisions, and subsequent changes. Maintain clear traceability from initial design concepts (Figma) through to the final requirements database, acting as a guardian of UX integrity.

• Gap Analysis & Quality Assurance: Serve as a critical second set of eyes on design solutions, proactively identifying potential gaps, edge cases, and considerations that may have been overlooked during the feature definition phase, thereby enhancing overall product quality.

• Support UX Design Team: Assist Senior UX Designers in preparing compelling presentations, visualizations, and review materials for stakeholders, ensuring that design rationales and requirements are effectively communicated.

• Process Improvement: Proactively identify opportunities to enhance the existing design-to-requirements management processes, focusing on efficiency, clarity, and best practices within the UX Center.

📝 Enhancement Note: The responsibilities highlight a critical operational function within a product development context. For operations professionals, the emphasis on "Requirement Structuring," "Development Follow-Through," "Cross-Team Coordination," and "Documentation & Traceability" directly maps to core operational competencies in process management, project execution, and stakeholder alignment. The focus on improving "design-to-requirements processes" is a direct call for operational excellence and continuous improvement.

🎓 Skills & Qualifications

Education: Bachelor's degree in a relevant field such as Human-Computer Interaction, Design, Computer Science, Engineering, or a related discipline. A strong portfolio demonstrating relevant experience may be considered in lieu of a specific degree.

Experience: Minimum of 7 years of progressive experience in roles such as Business Analyst, Requirements Specialist, UX Coordinator, or a similar position within product development, preferably in hardware/software environments.

Required Skills:

• Requirements Management: Proven ability to translate complex design concepts and business needs into detailed, structured, and actionable requirements documents and specifications.

• Cross-Functional Collaboration: Exceptional communication and interpersonal skills, with a demonstrated ability to work effectively with diverse teams including UX designers, product managers, engineers, and external suppliers.

• System & Flow Understanding: Capability to comprehend and articulate complex system architectures, user flows, and interaction models.

• Documentation & Organization: Strong organizational skills with meticulous attention to detail, essential for maintaining comprehensive and traceable documentation.

• Tool Proficiency: Familiarity with industry-standard tools such as Excel, Jira, Confluence, and design tools like Figma.

• Analytical & Problem-Solving Skills: Ability to identify gaps, risks, and misalignments within requirements and design specifications.

• User-Centered Mindset: A deep appreciation for design thinking and user-centered development, ensuring that all requirements are grounded in user needs.

• English Proficiency: Excellent written and verbal communication skills in English, as requirements will be written in English.

Preferred Skills:

• Automotive/Consumer Electronics Experience: Prior experience in the automotive industry, consumer electronics, or industrial product development.

• UX Design Process Exposure: Familiarity with UX design methodologies, human-centered design principles, and the product development lifecycle from a design perspective.

• Requirements Management Tools: Specific experience with requirements management platforms like Codebeamer or similar ALM (Application Lifecycle Management) tools.

• Vehicle Systems Knowledge: Understanding of automotive systems and user experience considerations specific to vehicles.

📝 Enhancement Note: The experience requirement of "7 years" positions this role at a mid-to-senior level, implying a need for individuals who can operate with a high degree of autonomy and strategic insight. The emphasis on "detail-oriented, proactive, and comfortable working in a fast-paced, ambiguous environment" is a classic indicator of roles requiring strong operational resilience and adaptability, common in GTM and RevOps. The "Not too technically focused – appreciates that all requirements are always grounded in a user needing or wanting something from this product" statement is crucial for operations roles, highlighting the importance of understanding the 'why' behind the processes and systems.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies in Requirements Translation: Showcase examples of translating complex designs or business needs into structured requirements documents, highlighting the process used and the clarity achieved.

• Documentation & Traceability Examples: Provide samples or descriptions of how you have managed documentation and ensured traceability of requirements throughout a development lifecycle, demonstrating your approach to maintaining integrity.

• Cross-Functional Collaboration Evidence: Illustrate instances where you facilitated communication and resolved requirement-related issues between different teams (e.g., Design, Engineering, Suppliers), emphasizing successful outcomes.

• Process Improvement Initiatives: Present examples of how you have identified and implemented improvements to requirements management or design-to-development processes, detailing the impact and results.

Process Documentation:

• Workflow Design & Optimization: Demonstrate experience in mapping out and refining workflows for requirements gathering, documentation, and handoff between design and engineering.

• System Implementation & Management: Highlight experience in using and managing requirements databases or ALM tools (like Codebeamer, Jira, Confluence) to track, organize, and update requirements.

• Measurement & Performance Analysis: Show an understanding of how to measure the effectiveness of requirements management processes, such as by tracking defect rates originating from requirements gaps or by assessing development cycle efficiency improvements.

📝 Enhancement Note: For operations roles, a portfolio is crucial for demonstrating practical application of skills. This section emphasizes the need for concrete examples of process management, documentation, and cross-functional execution. Candidates should prepare to discuss specific methodologies used in requirement structuring, traceability, and process improvement initiatives, aligning with typical operations expectations around efficiency and structured problem-solving.

💵 Compensation & Benefits

Salary Range: Based on market research for a UX Requirements Manager with 7+ years of experience in Hanoi, Vietnam, the estimated annual salary range is approximately 600,000,000 VND to 1,000,000,000 VND (Vietnamese Dong). This range can vary significantly based on the candidate's specific experience, skill set, and negotiation.

Benefits:

• Cutting-Edge Project Exposure: Opportunity to contribute to advanced perception systems and innovative automotive technologies with significant real-world impact.

• Dynamic Work Environment: Be part of a collaborative, fast-paced, and innovation-driven culture at VinFast.

• Comprehensive Healthcare: Premium healthcare package, including PVI insurance and annual health check-ups.

• Vingroup Ecosystem Perks: Enjoy preferential pricing for services across the Vingroup ecosystem, such as Vinmec (healthcare), Vinpearl (hospitality), and Vinschool (education).

• Work Location: Technopark Tower, Gia Lam, Ha Noi.

Working Hours: Standard full-time working hours are expected, likely around 40 hours per week. While the role is on-site, VinFast is a modern organization that may offer some flexibility within defined operational hours to accommodate project needs and employee well-being.

📝 Enhancement Note: Salary estimation for Hanoi, Vietnam, was based on data from various global salary aggregators and local job market insights for similar roles (e.g., Business Analyst, Requirements Engineer, UX Specialist) in the technology and automotive sectors. The range accounts for the specified experience level (7+ years) and the specialized nature of UX requirements management within a large corporation. Benefits are detailed as provided, with emphasis on their value proposition for professionals seeking comprehensive support and lifestyle perks.

🎯 Team & Company Context

🏢 Company Culture

Industry: Automotive Manufacturing & Technology. VinFast is a rapidly growing Vietnamese automotive manufacturer aiming to establish a global presence with a focus on electric vehicles and smart technology. This industry context implies a high-stakes, innovation-driven environment with a strong emphasis on product quality, safety, and cutting-edge technology.

Company Size: VinFast is a large, rapidly expanding global company, part of the Vingroup conglomerate. This scale suggests structured processes, significant resources, and opportunities for large-scale impact, but also potential for bureaucracy and a need for adaptability within established frameworks.

Founded: VinFast was founded in 2017. Its relatively recent establishment means it is in a phase of rapid growth, scaling, and market penetration, fostering a dynamic and evolving work culture.

Team Structure:

• UX Center Focus: This role is part of the UX Center, indicating a dedicated focus on user experience design and its operationalization within VinFast.

• Reporting Dynamics: The UX Requirements Manager will likely report into a UX Lead or Head of UX, working closely with Senior UX Designers and collaborating extensively with Product Managers, Engineering Leads, and potentially external supplier managers.

• Cross-Functional Collaboration: A key aspect will be seamless collaboration with engineering teams (software and hardware), product development, and potentially quality assurance, ensuring that UX requirements are understood and implemented correctly.

Methodology:

• Design-Driven Requirements: The primary methodology involves translating design concepts (developed in Figma) into formal, structured requirements managed in databases like Codebeamer.

• User-Centered Approach: Emphasis on grounding all requirements in user needs and design thinking principles.

• Agile/Iterative Development: While not explicitly stated, the mention of "fast-paced, ambiguous environment" and "cycles and processes" suggests an agile or iterative development approach where requirements are refined and managed continuously.

Company Website: VinFast Company URL

📝 Enhancement Note: Understanding VinFast's position as a relatively new but ambitious player in the global automotive market is crucial. For operations professionals, this means an environment that is likely scaling rapidly, requiring robust processes but also flexibility. The "UX Center" focus indicates a strategic investment in user experience, making this role critical for translating that strategy into product reality.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a mid-to-senior level, requiring significant experience (7+ years) in requirements management and a strong understanding of UX principles. It's a specialized operational role focused on the critical handoff between design and engineering.

Reporting Structure: The UX Requirements Manager will report to a UX Lead or Manager, forming a core part of the UX Center team. They will work closely with Senior UX Designers and collaborate extensively with cross-functional teams, including product management and engineering.

Operations Impact: This role has a direct impact on product quality and development efficiency by ensuring that UX designs are accurately translated into implementable requirements. By minimizing gaps and ambiguities, the UX Requirements Manager helps reduce costly rework, accelerates development cycles, and ultimately contributes to a better user experience and market competitiveness for VinFast's products.

Growth Opportunities:

• Specialization Advancement: Deepen expertise in requirements management for complex systems, potentially becoming a subject matter expert in automotive UX requirements.

• Leadership within UX Operations: Progress into roles managing larger teams of requirements specialists, or taking on broader operational responsibilities within the UX or product development departments.

• Cross-Functional Mobility: Leverage deep understanding of product development processes to move into roles in Product Management, Program Management, or other operational leadership positions within VinFast.

• Strategic Process Improvement: Lead initiatives to further optimize VinFast's design-to-development processes, influencing how the company builds products.

📝 Enhancement Note: The growth opportunities highlight a clear path for operational professionals to advance within VinFast. The emphasis on "specialization advancement" and "leadership within UX Operations" provides a tangible career trajectory. For candidates coming from GTM or RevOps, the transferable skills in process optimization, stakeholder management, and data-driven decision-making are highly relevant for progression into broader operational leadership roles.

🌐 Work Environment

Office Type: The role is based at Technopark Tower in Gia Lam, Ha Noi. This suggests a modern, professional office environment, likely designed to foster collaboration and innovation, typical of technology hubs.

Office Location(s): The primary work location is Technopark Tower, Gia Lam, Ha Noi, Vietnam. This is a dedicated office space for VinFast's operations and development teams.

Workspace Context:

• Collaborative Hub: The Technopark Tower likely serves as a central hub for various VinFast teams, encouraging interaction and knowledge sharing. Expect a dynamic environment where teams work together to achieve ambitious product goals.

• Tools & Technology: Access to necessary tools for design (Figma), requirements management (Codebeamer, Jira, Confluence), and communication will be standard.

• Team Interaction: Opportunities for regular interaction with UX designers, engineers, and product managers, fostering a team-oriented approach to problem-solving and development.

Work Schedule: This is a full-time, on-site position. While standard business hours are expected, the fast-paced nature of automotive product development may require some flexibility to meet project deadlines and critical milestones.

📝 Enhancement Note: As an on-site role in a major tech hub like Hanoi, the environment is likely to be professional and conducive to focused work, with ample opportunities for in-person collaboration. For operations professionals accustomed to hybrid or remote work, understanding the expectations for on-site presence and the collaborative dynamics of an office environment is key.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess alignment with the core requirements, focusing on experience in requirements management and UX coordination.

• Hiring Manager Interview: A discussion with the hiring manager (likely a UX Lead or Manager) to delve into your experience, approach to requirements structuring, cross-functional collaboration skills, and understanding of user-centered design. Be prepared to discuss specific examples from your past roles.

• Technical/Case Study Interview: This may involve a practical exercise or case study where you are asked to translate a given design concept or user need into a set of structured requirements, or to analyze a set of existing requirements for gaps and improvements.

• Cross-Functional Team Interview: An opportunity to meet with potential colleagues from UX, Product, or Engineering teams to assess your collaboration style, communication effectiveness, and cultural fit within the UX Center.

• Final Interview: Potentially a discussion with a senior leader to confirm fit and discuss overall alignment with VinFast's vision.

Portfolio Review Tips:

• Showcase Requirements Translation: Include examples of how you have taken abstract ideas or designs and turned them into clear, actionable requirements. Highlight the "before" (design/concept) and "after" (structured requirements).

• Demonstrate Traceability: If possible, show how you've maintained traceability from requirements to design, development, and testing. Explain your methods for ensuring this.

• Highlight Process Improvement: Present a case study where you identified a bottleneck or inefficiency in a requirements process and implemented a solution. Quantify the impact if possible (e.g., reduced errors, faster cycle time).

• Contextualize Your Work: For each portfolio piece, explain the context, your specific role, the tools used, the challenges faced, and the outcomes achieved. Tailor examples to automotive or complex product development if possible.

• Focus on Detail and Clarity: Ensure your portfolio is well-organized, easy to understand, and clearly articulates your attention to detail.

Challenge Preparation:

• Understand the "Why": For any case study, focus on understanding the user need or business goal behind the design.

• Structure Your Response: Clearly outline your approach to defining requirements, identifying potential issues, and ensuring clarity. Use bullet points and logical flow.

• Tool Familiarity: Be ready to discuss how you would use tools like Figma, Jira, Confluence, or Codebeamer to manage the process.

• Communication is Key: Practice articulating your thought process clearly and concisely. Be prepared to explain your reasoning and justify your decisions.

📝 Enhancement Note: The interview process emphasizes practical application and collaboration. For operations candidates, preparing specific examples of process optimization, documentation, and cross-functional problem-solving will be key. The portfolio review section is critical, encouraging candidates to demonstrate their ability to operationalize design through structured requirements, a core skill in any operations function.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Used extensively for UX concepting, design, and exploration. Familiarity with how to extract information and specifications from Figma files is essential.

• Codebeamer: Preferred requirements management tool. Deep understanding of its features for managing complex requirement hierarchies, traceability, and workflows is highly advantageous.

• Jira: Widely used for issue tracking and project management. Experience in linking user stories, tasks, and bugs to requirements is expected.

• Confluence: Common for documentation, knowledge sharing, and collaboration. Experience in creating and maintaining clear, organized documentation related to requirements is beneficial.

Analytics & Reporting:

• Excel: Essential for data analysis, manipulation, and reporting on requirements-related metrics.

• Internal Reporting Tools: VinFast likely uses internal dashboards or BI tools for tracking project progress and quality metrics. Familiarity with data visualization and reporting principles is helpful.

CRM & Automation:

• While not directly CRM or automation focused, understanding how requirements feed into broader product development pipelines that may involve CRM or automation for testing and deployment is valuable.

• Integration Tools: Awareness of how requirements are integrated into various stages of the product development lifecycle, potentially involving APIs or data exchange mechanisms.

📝 Enhancement Note: Proficiency with specific tools like Figma and Codebeamer is a key differentiator. For operations professionals, demonstrating familiarity with requirements management systems (like Codebeamer) and project tracking tools (like Jira) is crucial, as these are foundational for operational efficiency and process management.

👥 Team Culture & Values

Operations Values:

• Detail-Oriented Execution: A strong emphasis on precision, accuracy, and thoroughness in documenting and managing requirements.

• User-Centricity: A commitment to ensuring that all requirements ultimately serve the end-user and contribute to a superior product experience.

• Collaboration & Communication: Valuing open communication, teamwork, and the ability to work effectively across diverse functional groups.

• Process Excellence: A dedication to refining and improving operational processes for greater efficiency, clarity, and quality in the design-to-development pipeline.

• Proactive Problem Solving: Encouraging individuals to anticipate challenges, identify gaps, and propose solutions before they impact the product.

Collaboration Style:

• Integrated Partnership: Working closely with UX designers to understand their vision and with engineering to ensure feasibility and clarity.

• Feedback-Driven: A culture that encourages constructive feedback on designs and requirements to achieve the best possible outcome.

• Knowledge Sharing: Openness to sharing insights and best practices regarding requirements management and UX processes to elevate the team's collective capability.

📝 Enhancement Note: The values described align closely with what is expected in high-performing operations teams: a focus on process, detail, collaboration, and continuous improvement. Candidates should be prepared to speak about how they embody these values in their daily work and how they contribute to a positive and productive team environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Detail with Speed: The primary challenge will be meticulously documenting requirements while keeping pace with a fast-moving product development cycle in the automotive industry.

• Navigating Ambiguity: Working in a rapidly evolving company and industry often involves dealing with incomplete information or shifting priorities, requiring adaptability and strong problem-solving skills.

• Bridging Design and Engineering: Effectively translating the nuances of UX design intent into technical specifications that engineers can implement precisely.

• Managing Complex Systems: Understanding and documenting requirements for intricate automotive systems, where interdependencies are high.

Learning & Development Opportunities:

• Deep Dive into Automotive UX: Gain in-depth knowledge of user experience challenges and solutions specific to the automotive sector.

• Mastery of Requirements Tools: Become an expert user of advanced requirements management tools like Codebeamer, potentially leading to process optimization roles.

• Cross-Functional Skill Development: Enhance understanding of engineering, product management, and design processes through close collaboration.

• Process Improvement Leadership: Opportunities to lead initiatives aimed at optimizing VinFast's product development workflows.

📝 Enhancement Note: Identifying these challenges proactively allows candidates to prepare thoughtful responses during interviews, demonstrating self-awareness and strategic thinking. The growth opportunities suggest a company that invests in its employees' development, offering pathways for specialization and leadership within operational functions.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to translate a complex UX concept into detailed functional requirements. What was your process, what tools did you use, and what was the outcome?" (Focus on process, tools, and results.)

• "How do you ensure traceability of requirements from design through to development and testing? Can you provide an example?" (Highlight your documentation and tracking methodologies.)

• "Imagine a scenario where UX and Engineering have conflicting interpretations of a requirement. How would you facilitate a resolution?" (Demonstrate your communication, negotiation, and problem-solving skills.)

• "What steps would you take to proactively identify potential gaps or risks in a new feature's UX requirements before they reach the engineering team?" (Showcase your analytical and proactive approach.) Company & Culture Questions:

• "What interests you about VinFast and its mission in the automotive industry, particularly in EVs?" (Research VinFast's vision, products, and recent news.)

• "How do you approach working in a fast-paced and potentially ambiguous environment?" (Emphasize adaptability, resilience, and structured problem-solving.)

• "Describe your ideal collaboration style with UX designers and engineers." (Highlight teamwork, open communication, and a user-centric mindset.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your approach, the specific actions you took, the tools you used, and the measurable results.

• Quantify Impact: Whenever possible, use metrics to demonstrate the value of your work (e.g., reduction in requirement-related bugs, improvement in development cycle time, increased clarity in specifications).

• Focus on Process: Explain how you achieved the results, emphasizing your methodologies for requirements structuring, documentation, and collaboration.

• Be Ready for Deep Dives: Anticipate questions about specific details, challenges, and alternatives you considered.

📝 Enhancement Note: Preparing specific, STAR-method (Situation, Task, Action, Result) examples for strategy questions is crucial. For operations roles, demonstrating a structured, analytical approach to problem-solving and a clear understanding of process impact is key.

📌 Application Steps

To apply for this UX Requirements Manager position:

• Submit your application through the provided link on the VinFast Careers portal.

• Tailor Your Resume: Highlight your 7+ years of experience in requirements management, business analysis, or UX coordination. Emphasize your skills in translating complex concepts into structured requirements, tool proficiency (Figma, Jira, Codebeamer), and cross-functional collaboration. Use keywords from the job description naturally.

• Curate Your Portfolio: Prepare a portfolio that showcases your best work in requirements translation, documentation, and process improvement. Include case studies that demonstrate your attention to detail and ability to ensure clarity and traceability.

• Research VinFast: Understand VinFast's products, mission, and recent developments in the EV market. Be prepared to discuss why you are interested in contributing to their specific goals.

• Practice Your Narrative: Rehearse your responses to common interview questions and prepare a concise, compelling walkthrough of your portfolio, focusing on your operational contributions and impact.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.