UX Designer - Wholesale Banking @ING Hubs RO

ING
Full-time•Bucharest, Romania

📍 Job Overview

Job Title: UX Designer - Wholesale Banking @ING Hubs RO

Company: ING Hubs Romania

Location: Bucharest, Romania

Job Type: FULL_TIME

Category: User Experience (UX) Design / Product Design

Date Posted: June 26, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

  • Drive the digital transformation within ING's Wholesale Banking sector by designing, testing, and iterating on user-centric digital applications and processes.

  • Collaborate extensively with cross-functional teams, including Customer Journey Experts and Engineers, to deliver exceptional, planet-positive banking experiences across diverse channels like web, mobile, and internal platforms.

  • Act as the foundational UX Design specialist within ING Hubs Romania, playing a pivotal role in establishing and scaling the UX design practice in the region.

  • Maintain a strategic overview of design needs, prioritizing tasks to maximize value delivery for both clients and internal users across more than 35 countries.

📝 Enhancement Note: This role is positioned as the first dedicated UX Designer within ING Hubs Romania, indicating a significant opportunity for an individual to shape the UX function, build a local team, and influence design standards for Wholesale Banking applications. The emphasis on "impact" and "making the world a better place" suggests a strong focus on purpose-driven design and corporate social responsibility within ING's operations.

📈 Primary Responsibilities

  • Design, prototype, test, and refine user interfaces and user experiences for a suite of applications, including the ingwb.com website, the InsideBusiness Portal (web banking platform), InsideBusiness Services (employee service platform), a dedicated mobile app, and various specialized banking applications.

  • Collaborate closely with Customer Journey Experts and Engineers in multidisciplinary teams to translate business requirements and user needs into intuitive and effective digital solutions.

  • Conduct user research and usability testing to gather insights, validate design decisions, and identify areas for continuous improvement in

Application Requirements

Requires at least 3 years of UX design experience, preferably within the financial services industry, and proficiency in Figma. Candidates must possess strong interaction design skills and the ability to communicate effectively in English within an international organization.