UX Designer Senior

📍 Job Overview

Job Title: UX Designer Senior

Company: Jobgether (Partner Company Application)

Location: Romania

Job Type: Full-time

Category: UX/Product Design

Date Posted: 2026-06-08

Experience Level: Mid-Senior (3-5+ years)

Remote Status: Remote OK

🚀 Role Summary

• This role is instrumental in shaping the user experience of an AI-enabled customer support platform, focusing on complex operational environments.

• You will be responsible for transforming evolving product requirements into high-fidelity, implementation-ready designs.

• The position requires close collaboration with product, content, business, and technical teams to design intuitive and efficient workflows.

• You will play a critical role in maintaining design continuity and usability during a significant product transition phase.

• This is a hands-on role where design craft, systems thinking, and execution quality directly influence product success.

📝 Enhancement Note: The original job description is for a UX Designer Senior, but the request is to tailor it for Revenue Operations, Sales Operations, or GTM roles. Given the original role's focus on AI-enabled customer support platforms, complex operational environments, and workflow design, this enhancement will pivot the description to emphasize how these skills translate to operational efficiency, GTM strategy enablement, and revenue optimization. The core responsibilities and requirements will be reframed to highlight operations-centric contributions.

📈 Primary Responsibilities

• Design and refine end-to-end user journeys and workflows for AI-enabled customer support and operational tools, focusing on process optimization and efficiency gains.

• Translate complex product and business requirements into clear, scalable UX/UI solutions that enhance operational productivity and data-driven decision-making.

• Develop high-fidelity interfaces, prototypes, and comprehensive UX documentation in Figma for enterprise-grade operational platforms.

• Collaborate closely with GTM, Sales Operations, Revenue Operations, and Engineering teams to ensure design solutions are technically feasible and aligned with business objectives.

• Define and document detailed screen behaviors, interaction logic, error states, and edge cases for seamless implementation by development teams.

• Contribute to and maintain design systems that ensure consistency, scalability, and efficiency across operational tools and platforms.

• Iterate on designs based on feedback from stakeholders, usability testing, and technical constraints to continuously improve operational workflows.

• Support Agile delivery cycles by actively participating in sprint reviews, backlog refinement, and providing ongoing design support for operational initiatives.

• Ensure that all designed experiences adhere to accessibility standards and human-centered design principles, promoting inclusivity and ease of use for operational users.

📝 Enhancement Note: The original responsibilities have been recontextualized to align with operations roles. Instead of focusing purely on UX, the emphasis is now on how UX principles (workflow design, usability, efficiency) directly contribute to operational effectiveness, GTM strategy execution, and revenue generation. Keywords like "process optimization," "operational productivity," "data-driven decision-making," "GTM," "Sales Operations," and "Revenue Operations" have been integrated.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field, or equivalent practical experience.

Experience: 3–5+ years of experience in UX/Product Design, with a strong emphasis on enterprise-level applications, complex workflows, and operational tools. Experience in a GTM, Sales Ops, or Rev Ops adjacent role, or a strong understanding of operational processes, is highly beneficial.

Required Skills:

• Advanced proficiency in Figma, including mastery of components, auto layout, variants, responsive design, and interactive prototyping.

• Proven ability to design complex workflows and enterprise-grade tools, with a focus on enhancing operational efficiency and user productivity.

• Strong capability to translate ambiguous business and technical requirements into clear, actionable user experiences and design specifications.

• Experience working within and contributing to established design systems to ensure consistency, scalability, and efficient design application.

• Familiarity with designing multi-state interfaces, including error handling, loading states, and edge cases, crucial for robust operational systems.

• Excellent collaboration and communication skills, with a demonstrated ability to work effectively across cross-functional teams including Product, Engineering, GTM, and Operations.

• Ability to thrive in fast-paced, Agile environments with evolving priorities and a need for adaptability. Preferred Skills:

• Experience designing for AI-driven products, customer support platforms, or conversational interfaces (chatbots/assistants).

• Exposure to designing for regulated industries such as healthcare or insurance, highlighting an understanding of compliance and data security needs.

• Experience with data visualization tools and techniques to represent operational metrics, KPIs, and performance dashboards effectively.

• Familiarity with CRM platforms (e.g., Salesforce) and their integration with operational workflows.

• Understanding of GTM strategies, sales processes, and the operational challenges faced by sales and customer success teams.

📝 Enhancement Note: The "Preferred Skills" section has been expanded to include operations-specific knowledge, such as CRM familiarity, GTM strategy understanding, and data visualization for operational metrics, directly aligning the UX skillset with the needs of an operations-focused role. The experience requirement is framed to emphasize the transferability of UX skills to operations contexts.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase at least 2-3 detailed case studies demonstrating the design of complex workflows for enterprise-level applications, with a clear emphasis on process optimization and efficiency improvements.

• Highlight projects where you translated business requirements into user-centered designs that solved specific operational challenges.

• Include examples of high-fidelity mockups, interactive prototypes, and user journey maps that illustrate your design process and final output.

• Demonstrate proficiency in Figma, including the use of auto layout, components, and variants, presented in a way that showcases your system design thinking.

• Quantify the impact of your designs where possible, using metrics related to user efficiency, task completion time, or error reduction, to showcase ROI. Process Documentation:

• Provide examples of how you document design decisions, interaction logic, and system states to ensure clear communication and accurate implementation by engineering teams.

• Showcase your approach to defining and refining end-to-end user journeys, including the consideration of edge cases and system feedback mechanisms.

• Include documentation that illustrates your contribution to or maintenance of design systems, highlighting reusable patterns and their application in driving consistency.

📝 Enhancement Note: This section has been significantly enhanced to focus on operations-relevant portfolio content. Instead of general UX portfolios, it now specifies case studies demonstrating process optimization, efficiency gains, and the design of operational tools. The emphasis is on how the candidate can prove their ability to impact operational effectiveness through design.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Senior UX Designer role in Romania with 3-5+ years of experience, the estimated salary range is approximately €35,000 - €55,000 annually. This estimate considers the cost of living in Romania and typical compensation for specialized design roles.

Benefits:

• Competitive compensation package aligned with experience and market standards for senior design professionals.

• Remote-friendly work model, offering flexibility and the ability to work from anywhere within Romania.

• Opportunity to work on cutting-edge AI-enabled product experiences with direct impact on customer support and operational efficiency.

• Collaborative, cross-functional environment with a strong product and design culture, fostering continuous learning and innovation.

• Exposure to enterprise-scale systems and complex UX challenges that drive professional development.

• Professional growth opportunities through challenging, high-impact projects within a dynamic organization.

• Inclusive and knowledge-sharing team culture that values diverse perspectives and promotes employee well-being.

Working Hours: Standard full-time working hours (approximately 40 hours per week), with flexibility to accommodate project deadlines and remote work arrangements.

📝 Enhancement Note: The salary range has been estimated for Romania, taking into account the cost of living and typical compensation for a senior-level design role. The benefits have been slightly rephrased to emphasize the AI and operational impact aspects, aligning with the enhanced role focus.

🎯 Team & Company Context

🏢 Company Culture

Industry: The partner company operates within the Technology sector, specifically focusing on AI-enabled customer support platforms. This places them at the intersection of AI innovation, SaaS solutions, and enterprise software, serving complex operational environments.

Company Size: While specific size details are not provided, the mention of a "partner company" and "enterprise-grade" tools suggests a growing, potentially mid-sized to large organization with established processes and a significant market presence.

Founded: The founding date is not specified, but the focus on AI and modern platforms implies a relatively modern company, likely established within the last 5-15 years.

Team Structure:

• The operations team likely comprises dedicated professionals in Revenue Operations, Sales Operations, and GTM strategy, working alongside Product Management, Engineering, and Design.

• Reporting structures are expected to be collaborative, with senior designers potentially reporting to a Head of Design or Product, and closely partnered with Operations leads.

• Cross-functional collaboration is a cornerstone, with designers embedded in product squads and actively engaging with operations stakeholders to understand and solve business challenges. Methodology:

• Data analysis and insights are central, with a focus on leveraging user behavior and operational data to inform design decisions and measure impact.

• Workflow planning and optimization strategies are key, as the role involves designing systems that streamline complex operational processes.

• Automation and efficiency practices are likely embedded in the company's ethos, given the AI focus and the nature of optimizing support and GTM operations.

Company Website: https://jobgether.com/ (Note: This is the platform's website, not the partner company's)

📝 Enhancement Note: This section infers company context based on the nature of the product (AI-enabled customer support, enterprise-grade) and the application platform (Jobgether). The focus is on how this environment would be relevant to an operations professional.

📈 Career & Growth Analysis

Operations Career Level: This Senior UX Designer role, when reframed for operations, represents a mid-to-senior level position within a GTM or operational excellence function. It offers the opportunity to leverage design expertise to directly influence operational workflows, sales enablement, and revenue processes, acting as a strategic partner rather than just a design implementer.

Reporting Structure: The role will likely report into a Design leadership role (e.g., Design Manager, Head of Design) but will have very close, collaborative relationships with Product Managers, GTM leaders, and heads of Sales/Revenue Operations. This dotted-line reporting to operations stakeholders is common for roles that bridge technical execution and business strategy.

Operations Impact: The operations impact is significant. By designing intuitive and efficient tools for customer support and GTM teams, this role directly contributes to increased sales productivity, improved customer retention, reduced operational overhead, and ultimately, enhanced revenue generation. The AI aspect suggests a focus on leveraging technology for scalable operational improvements.

Growth Opportunities:

• Operations Skill Advancement: Deepen expertise in GTM strategy, sales process optimization, and revenue operations methodologies by working closely with dedicated operations teams.

• Leadership Potential: Progress into a lead design role for operational initiatives, or transition into a Product Operations or GTM Operations role by leveraging design and process thinking.

• Specialization: Develop specialized knowledge in AI-driven operational tools, customer support workflows, or specific industry verticals (e.g., healthcare, insurance) where the platform is applied.

📝 Enhancement Note: This section reinterprets the career growth path from a pure UX perspective to one that aligns with operations career progression. It highlights how design skills can be a pathway into operations roles and emphasizes the direct impact on revenue and efficiency.

🌐 Work Environment

Office Type: While the role is listed as "Remote OK" and the company is based in Romania, offering a remote-friendly model, the actual work environment might involve occasional in-person meetups or team gatherings, depending on the partner company's policies. For remote employees, this typically means a well-equipped home office setup.

Office Location(s): The primary operational base for this role is Romania. The "Remote OK" status suggests that candidates can work from any location within Romania, benefiting from the local cost of living and infrastructure.

Workspace Context:

• The workspace is expected to be highly collaborative, digitally connected, and focused on enabling efficient design and development cycles for complex operational tools.

• Access to modern design and collaboration tools (Figma, Slack, Jira, etc.) is standard.

• Opportunities for interaction will be frequent with product managers, engineers, and operations stakeholders, fostering a dynamic and communicative work environment.

Work Schedule: Standard full-time hours (~40 hours per week) are expected, with flexibility inherent in a remote-first or remote-friendly model. This allows for better work-life integration, which is crucial for focused, deep-work sessions required for complex design and operational analysis.

📝 Enhancement Note: The work environment description is tailored to a remote-first model within Romania, emphasizing the tools and collaborative dynamics common in tech companies that support operational functions.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: An AI-powered matching process via Jobgether to assess core requirements, followed by a review by the hiring company.

• Portfolio Review: A critical stage where your portfolio will be evaluated for its demonstration of complex workflow design, enterprise-level solutions, and impact on efficiency. Expect to walk through 1-2 key case studies.

• Technical/Design Interview: In-depth discussion on your design process, Figma proficiency, systems thinking, and approach to problem-solving for operational challenges.

• Cross-functional Collaboration Interview: Assessment of your ability to work with Product, Engineering, and Operations teams, focusing on communication, stakeholder management, and translating business needs into design.

• Final Interview: May involve senior leadership or hiring manager to assess cultural fit, strategic thinking, and overall alignment with the company's mission.

Portfolio Review Tips:

• Focus on Impact: Clearly articulate the problem, your solution, and the quantifiable outcomes (e.g., improved efficiency, reduced errors, faster task completion) for each operational design case study.

• Showcase Process: Detail your design process, from requirements gathering and user research to prototyping and iteration, emphasizing how you tackled complexity and ambiguity.

• Highlight Figma Mastery: Demonstrate advanced Figma skills (components, auto layout, variants, responsive design) and explain how you leveraged them to create scalable and consistent designs.

• Tailor to Operations: Frame your case studies to highlight how your designs solved operational pain points, streamlined workflows, or enabled better decision-making for business users.

• Prepare for Questions: Be ready to discuss your design decisions, trade-offs made, and how you collaborated with technical and business stakeholders.

Challenge Preparation:

• Be prepared for potential design exercises or case studies that involve analyzing a complex operational problem and proposing a UX/UI solution.

• Practice articulating your thought process clearly and concisely, as you would when presenting design recommendations to operations stakeholders.

• Focus on demonstrating your ability to think systematically and consider the broader operational implications of your design choices.

📝 Enhancement Note: The interview process and portfolio review tips are adapted to emphasize the operational relevance of the UX design work, focusing on impact, efficiency, and collaboration with operations teams.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Advanced proficiency required for UI design, prototyping, component libraries, auto layout, and collaborative workflows. This is the core design tool.

• Design Systems: Experience with creating, maintaining, and utilizing design systems for consistency and scalability across operational applications.

Analytics & Reporting:

• Familiarity with how operational data is visualized and reported on is beneficial. While not a primary tool, understanding dashboards and metrics (e.g., KPIs, user adoption rates, efficiency improvements) will aid in designing effective operational tools. CRM & Automation:

• CRM (e.g., Salesforce): Understanding of CRM functionalities and how operational tools integrate with or support CRM processes is a plus.

• Process Automation Tools: Awareness of how design contributes to automated workflows and improved operational efficiency.

📝 Enhancement Note: The "Tools & Technology Stack" is focused on the core design tools (Figma, Design Systems) and then broadened to include tools and concepts relevant to operations (CRM, Automation, Analytics) to bridge the gap between UX and operations.

👥 Team Culture & Values

Operations Values:

• Efficiency & Optimization: A strong drive to streamline processes, reduce friction, and enhance productivity through thoughtful design and technology.

• Data-Driven Decision-Making: Valuing insights derived from data (user behavior, operational metrics) to inform design choices and measure impact.

• Collaboration & Partnership: Fostering strong working relationships with Product, Engineering, and especially GTM/Operations teams to achieve shared goals.

• User-Centricity: A commitment to understanding the needs of end-users (service representatives, sales teams) and designing solutions that are intuitive and effective for them.

• Innovation: Embracing new technologies like AI to create forward-thinking solutions that improve operational outcomes.

Collaboration Style:

• Cross-functional Integration: Designers are expected to be embedded within product teams and work closely with operations stakeholders, actively participating in discussions and providing design expertise.

• Transparent Communication: Open sharing of design progress, challenges, and decisions, with a culture of constructive feedback.

• Agile Mindset: Adaptable and responsive to changing requirements, with a focus on iterative development and continuous improvement of operational tools.

📝 Enhancement Note: This section translates general company values into operations-specific terms, highlighting how they manifest in the day-to-day work of a designer supporting operational functions.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Ambiguity: Navigating and bringing clarity to complex, potentially ill-defined operational requirements from various stakeholders.

• Balancing User Needs with Business Goals: Designing solutions that are both user-friendly for operational staff and directly support revenue generation and efficiency targets.

• AI Integration: Designing user experiences for AI-driven features that are transparent, trustworthy, and genuinely enhance operational capabilities without overwhelming users.

• Legacy System Integration: Potentially designing for workflows that need to integrate with or migrate from existing, older operational systems.

Learning & Development Opportunities:

• Deep Dive into Operations: Gain comprehensive knowledge of GTM strategies, sales processes, revenue operations best practices, and customer support workflows.

• AI Product Specialization: Develop expertise in designing for AI-powered applications and understanding their implications for business operations.

• Cross-functional Skill Development: Enhance skills in stakeholder management, business analysis, and project management through close collaboration with operations and product teams.

• Industry Exposure: Gain insights into specific industry verticals (e.g., healthcare, insurance) and their unique operational challenges and compliance requirements.

📝 Enhancement Note: Challenges and growth opportunities are framed to reflect the unique difficulties and learning potential of applying design skills within an operations context, particularly with AI-driven products.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you designed a complex workflow for an enterprise application. What were the operational challenges, and how did your design address them?" (Focus on process, efficiency, and impact).

• "How do you approach translating ambiguous business requirements into clear, actionable design solutions for operational tools?" (Highlight your process for clarifying needs and managing stakeholders).

• "Walk us through a project where you used Figma's advanced features (components, auto layout) to create a scalable design system. How did this benefit the project and its users?" (Demonstrate technical skill and systems thinking). Company & Culture Questions:

• "What interests you about designing for AI-enabled operational platforms, and how do you see your UX skills contributing to revenue generation or operational efficiency?" (Connect your passion to business outcomes).

• "How do you collaborate with non-designers, such as engineers and operations managers, to ensure successful product delivery?" (Showcase your communication and teamwork approach).

• "Describe your experience working within an Agile development environment. How do you manage design priorities and feedback in a fast-paced setting?" (Highlight adaptability and process adherence). Portfolio Presentation Strategy:

• Structure for Impact: For each case study, clearly outline the problem, your role, the business/operational context, your solution, the process, and the measurable results.

• Quantify Outcomes: Whenever possible, use data to demonstrate the impact of your designs (e.g., X% increase in efficiency, Y% reduction in errors, Z faster task completion).

• Highlight Systems Thinking: Explain how your designs integrate into larger systems and contribute to overall operational effectiveness.

• Showcase Figma Proficiency: Be prepared to demonstrate specific Figma techniques and explain how they enabled efficient and scalable design.

• Focus on Collaboration: Mention how you worked with stakeholders (including operations) to gather requirements and iterate on designs.

📝 Enhancement Note: Interview preparation questions and portfolio presentation strategies are specifically tailored to assess a candidate's ability to apply UX design principles to operations challenges, emphasizing impact, efficiency, and collaboration.

📌 Application Steps

To apply for this operations-focused design position:

• Submit your application through the Jobgether platform.

• Portfolio Customization: Tailor your portfolio to emphasize case studies demonstrating complex workflow design, process optimization, and the creation of enterprise-level operational tools. Highlight any experience with AI-driven products or customer support platforms.

• Resume Optimization: Ensure your resume clearly articulates your experience with Figma, design systems, and your ability to translate business requirements into effective UIs. Use keywords relevant to UX, product design, AI, and operations (e.g., workflow optimization, efficiency, enterprise UX).

• Interview Preparation: Practice articulating your design process and the impact of your work, focusing on how your skills can directly contribute to operational efficiency and revenue goals. Be ready to discuss your experience with cross-functional collaboration.

• Company Research: While applying through Jobgether, research the partner company (if identifiable) or similar companies in the AI-enabled customer support/enterprise software space to understand their market position and operational challenges.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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