UX Designer - Product Designer

TINET
Full-timeChile

📍 Job Overview

Job Title: UX Designer - Product Designer

Company: TINET

Location: Las Condes, Santiago Metropolitan Region, Chile

Job Type: Full-Time

Category: Product Design / UX Design

Date Posted: June 09, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

  • Design and optimize end-to-end digital products within the Staffing team, ensuring a seamless user experience.

  • Drive product strategy and development with a focus on user-centered design principles and business viability.

  • Collaborate with cross-functional teams to translate business needs into intuitive and effective product solutions.

  • Conduct user research and leverage insights to inform design decisions and product roadmaps.

  • Utilize Figma and other design tools to create wireframes, prototypes, and final interface designs.

📝 Enhancement Note: This role is positioned within the Staffing team, suggesting a focus on internal tools or platforms that support recruitment, employee onboarding, or talent management, rather than external customer-facing products. The emphasis on "rentable and viable for the business" and "easy to use for people" highlights a dual responsibility for both business outcomes and user satisfaction, a hallmark of product design roles within operational or internal-facing teams.

📈 Primary Responsibilities

  • Conceive, design, and iteratively optimize digital products from initial concept through to launch and beyond.

  • Conduct comprehensive user research, including interviews, surveys, and usability testing, to understand user needs, behaviors, and pain points.

  • Develop user personas, journey maps, and information architecture to guide product design and ensure logical flow.

  • Create low-fidelity wireframes, interactive prototypes, and high-fidelity visual designs using Figma.

  • Collaborate closely with product managers, engineers, and business stakeholders to define product requirements and ensure alignment on design vision.

  • Apply Design Thinking methodologies throughout the product development lifecycle to foster innovation and solve complex user problems.

  • Implement Lean UX principles to rapidly iterate on designs, gather feedback, and minimize waste in the product development process.

  • Ensure designs adhere to accessibility standards and best practices for inclusive product design.

  • Contribute to the development and maintenance of design systems and style guides to ensure consistency across products.

  • Stay abreast of industry trends, emerging technologies, and best practices in UX/Product Design.

📝 Enhancement Note: While the core description mentions "optimizing a product," the responsibilities listed expand this to include the entire product lifecycle, from conception to ongoing optimization. The specific mention of "Staffing team" implies the product may be internal, requiring a deep understanding of operational workflows and employee needs.

🎓 Skills & Qualifications

Education:

  • Bachelor's degree in Design (Graphic or Industrial), Psychology, Communication, Library Science, Advertising, Sociology, Anthropology, or a related field. Experience:

  • 2 to 5 years of professional experience in Product Design or UX Design.

  • Experience working within industries such as Banking, Retail, Health, or Telecommunications is highly desirable, indicating exposure to complex user needs and business requirements. Required Skills:

  • Design Thinking: Proven ability to apply a structured, human-centered approach to problem-solving and innovation.

  • Figma: Advanced proficiency in using Figma for wireframing, prototyping, and UI design.

  • Lean UX: Practical experience with Lean UX principles for iterative design and rapid validation.

  • User-Centered Design: Deep understanding and application of principles that prioritize the user's needs and experience.

  • User Research: Expertise in conducting various forms of user research, including qualitative and quantitative methods.

  • Information Architecture: Ability to structure and organize content logically to enhance user navigation and understanding.

  • Interface Design: Skill in creating intuitive, visually appealing, and functional user interfaces.

  • Prototyping: Proficiency in creating interactive prototypes to test design concepts and user flows.

  • Interaction Design: Understanding of how users interact with products and designing engaging and efficient interactions.

Preferred Skills:

  • Agile Methodology: Familiarity with Agile frameworks (Scrum, Kanban) and experience working in Agile development environments.

  • HTML & CSS: Basic knowledge of HTML and CSS to understand front-end development constraints and possibilities, facilitating better collaboration with engineers.

📝 Enhancement Note: The educational requirements are notably broad, encompassing fields beyond traditional design, emphasizing analytical and communication skills. This suggests TINET values diverse perspectives in understanding user behavior and business needs. The specific mention of HTML/CSS as desirable, rather than required, indicates that while technical understanding is a plus, the primary focus remains on design craft and user experience principles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Case Studies: Showcase 2-4 detailed case studies demonstrating your end-to-end product design process, from problem identification to solution implementation and impact.

  • Problem Definition: Clearly articulate the user problem or business challenge addressed in each case study.

  • User Research & Insights: Include evidence of user research conducted, key findings, and how these insights informed design decisions.

  • Design Process & Iteration: Demonstrate your thought process, including ideation, wireframing, prototyping, usability testing, and iterative refinements.

  • Figma Prototypes: Provide interactive Figma prototypes for at least one of your showcased projects, highlighting key user flows and interactions.

  • Visual Design & UI: Present high-fidelity mockups that showcase your UI design skills, attention to detail, and adherence to design principles.

  • Impact & Outcomes: Quantify the impact of your designs whenever possible, using metrics related to user satisfaction, task completion rates, business goals, or efficiency improvements.

Process Documentation:

  • Be prepared to discuss your design processes, including how you approach user research, ideation, prototyping, and collaboration with development teams.

  • Articulate how you apply Design Thinking and Lean UX methodologies in practice.

  • Explain how you ensure designs are user-centered and align with business objectives.

📝 Enhancement Note: Given the emphasis on Design Thinking and Lean UX, portfolios should clearly illustrate how these methodologies were applied to solve specific problems. Demonstrating the iterative nature of design and the ability to adapt based on user feedback and business constraints will be critical.

💵 Compensation & Benefits

Salary Range:

  • Based on industry standards for a Product Designer with 2-5 years of experience in Santiago, Chile, the estimated annual salary range is CLP $18,000,000 - $30,000,000. This estimate considers the cost of living in Santiago, the demand for skilled UX/Product Designers, and the specified experience level.

  • Note: This is an estimate. Actual compensation will be determined by the candidate's experience, qualifications, and TINET's internal compensation structure.

Benefits:

  • Indefinite Contract: Offers job security and long-term employment stability.

  • Días Libres a tu Pinta (Customizable Days Off): Provides flexibility and autonomy in managing personal time off, promoting work-life balance.

  • Aguinaldos en Fiestas Patrias y Navidad (National Holidays & Christmas Bonuses): Financial bonuses provided during major Chilean holidays, contributing to increased disposable income and employee appreciation.

  • Hybrid Work Model: Combines the benefits of remote work (flexibility, reduced commute) with in-office collaboration and team bonding.

Working Hours:

  • Standard full-time work hours, estimated at 40 hours per week. The hybrid model implies flexibility in scheduling workdays between home and the office.

📝 Enhancement Note: The salary estimate is based on research of UX/Product Designer roles in Santiago, Chile, factoring in the 2-5 years of experience. Benefits like "Días Libres a tu Pinta" are unique and highlight a company culture that values employee autonomy and well-being.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / Staffing Solutions. TINET operates within the technology sector, specifically focusing on staffing and talent solutions. This means the company likely understands the importance of user experience for both its internal operations and the services it provides to clients.

Company Size: TINET is part of the Tinet.cat ecosystem, which is a significant player in Spain's technological landscape. While the exact size of the TINET team in Chile isn't specified, it's likely part of a larger, established organization, suggesting a blend of startup agility and corporate structure.

Founded: Tinet.cat was founded in 1999. This long history indicates stability, experience, and a deep understanding of the technology and staffing industries.

Team Structure:

  • Staffing Team Focus: The role is explicitly within the "Staffing team," suggesting a product designed to support internal HR, recruitment, or talent management processes.

  • Cross-functional Collaboration: Product Designers are expected to work closely with product managers, engineers, and business stakeholders, indicating a collaborative and integrated approach to product development.

  • Reporting: While not explicitly stated, a Product Designer typically reports to a Head of Product, Design Lead, or a Product Manager.

Methodology:

  • Design Thinking: A core methodology, emphasizing empathetic understanding of users and iterative problem-solving.

  • Lean UX: Focus on rapid iteration, validated learning, and efficient product development.

  • Agile (Desirable): Experience with Agile methodologies suggests a dynamic, responsive approach to development cycles.

Company Website: https://tinet.teamtailor.com (Note: This URL points to their careers page, the primary company website may differ, but this is the source provided.)

📝 Enhancement Note: The company's focus on staffing and its long history imply a mature understanding of business processes and human capital management. The product design role within this context is crucial for optimizing these internal operations, making efficiency and user adoption key metrics.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Mid-Level (2-5 years of experience). It offers the opportunity to take ownership of product features or smaller products, working collaboratively within a team structure. The responsibilities suggest a move beyond junior design tasks towards strategic product thinking and end-to-end ownership.

Reporting Structure: The designer will likely report to a senior member of the product or design team, such as a Product Manager or Design Lead, within the Staffing team. This provides mentorship opportunities while allowing for independent contribution.

Operations Impact: As a Product Designer, your impact will be directly measured by the usability, efficiency, and adoption of the products you design. For the Staffing team, this translates to improving recruitment processes, enhancing employee experience, and contributing to the overall productivity and profitability of the business through optimized internal tools.

Growth Opportunities:

  • Skill Specialization: Deepen expertise in specific areas of UX/Product Design, such as user research, interaction design, or design systems.

  • Product Ownership: Progress to owning larger product areas or even entire products, taking on more strategic responsibilities.

  • Mentorship: Gain experience working with and potentially mentoring junior designers as the team grows.

  • Cross-functional Leadership: Develop skills in leading design initiatives and influencing product strategy through strong collaboration and communication.

  • Industry Expertise: Further develop domain knowledge within the staffing or technology sectors, becoming a subject matter expert.

📝 Enhancement Note: The role is a strong stepping stone for designers looking to gain end-to-end product experience, particularly in an internal operations context. The growth path likely involves increasing responsibility for strategic product decisions and potentially leading design efforts.

🌐 Work Environment

Office Type: The role is designated as Hybrid, indicating a mix of remote work and in-office presence. This suggests TINET values flexibility while also recognizing the importance of in-person collaboration for design sprints, brainstorming, and team building.

Office Location(s): The office is located in Las Condes, Santiago Metropolitan Region, Chile. This is a well-established business district in Santiago, likely offering good accessibility and a professional working environment.

Workspace Context:

  • Collaborative Spaces: Expect a work environment that encourages interaction with product managers, engineers, and other designers. The hybrid model likely means dedicated collaboration time is scheduled.

  • Tools & Technology: Access to industry-standard design tools, particularly Figma, will be provided. The environment likely supports a modern tech stack for design and development.

  • Team Interaction: Opportunities for regular team meetings, design reviews, and social events (both virtual and in-person) to foster team cohesion.

Work Schedule: While the standard working hours are estimated at 40 hours per week, the hybrid nature and culture likely allow for some flexibility in managing the workday, provided core collaboration hours and project deadlines are met.

📝 Enhancement Note: The hybrid nature of the role is a significant draw, offering a balance between personal flexibility and team collaboration. The office location in Las Condes suggests a professional setting conducive to focused design work and team engagement.

📄 Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A brief call to assess basic qualifications, experience, and cultural fit.

  • Portfolio Review & Design Challenge: A deeper dive into your portfolio, potentially including a take-home design challenge or a live design exercise focused on problem-solving within the scope of the role. Expect to discuss your approach to user research, ideation, and prototyping.

  • Technical/Team Interview: Discussion with design team members or product managers to evaluate technical skills, design thinking process, and collaboration style.

  • Final Interview: Meeting with a hiring manager or senior leader to discuss overall fit, career aspirations, and finalize the offer.

Portfolio Review Tips:

  • Tailor to TINET: While showcasing your best work, consider which projects best align with TINET's industry (staffing, technology) and the role's focus on internal product optimization.

  • Storytelling: Clearly articulate the "why" behind your design decisions. Explain the problem, your research, your process, the trade-offs you made, and the impact of your solution.

  • Quantify Impact: Use metrics wherever possible to demonstrate the success of your designs. Even for hypothetical projects, outline how you would measure success.

  • Figma Showcase: Be prepared to walk through an interactive Figma prototype, explaining user flows and interaction details.

  • Process Clarity: Emphasize your application of Design Thinking and Lean UX, showing how you iterate and learn.

Challenge Preparation:

  • Understand the Context: If given a design challenge, ensure you fully grasp the problem statement and user context provided by TINET.

  • Prioritize: Focus on demonstrating your core skills (research, ideation, prototyping, UI) within the given time constraints. You may not need to produce a fully polished UI.

  • Communicate Your Process: Clearly explain your assumptions, your research approach (even if brief), and your design rationale.

📝 Enhancement Note: The interview process is likely to be thorough, with a strong emphasis on assessing practical design skills through portfolio review and potentially a design challenge. Candidates should be ready to articulate their process and the reasoning behind their design choices.

🛠 Tools & Technology Stack

Primary Tools:

  • Figma: This is a mandatory requirement and will be the primary tool for wireframing, prototyping, and UI design. Proficiency is key.

  • Design Thinking Toolkit: While not a software, familiarity with Miro, Mural, or similar collaborative whiteboarding tools is often essential for applying Design Thinking methodologies.

  • User Research Tools: Experience with tools like UserTesting.com, Lookback, Maze, or survey platforms (e.g., SurveyMonkey, Typeform) for conducting and analyzing user research.

Analytics & Reporting:

  • Analytics Platforms: Familiarity with tools like Google Analytics, Amplitude, or Mixpanel can be beneficial for understanding user behavior post-launch, though direct usage might be limited for a pure designer.

  • Data Visualization: Ability to interpret data presented in dashboards (e.g., Tableau, Power BI) to inform design decisions.

CRM & Automation:

  • CRM Systems: Understanding how products integrate with CRM systems (like Salesforce, HubSpot) might be relevant if the product interacts with customer data.

  • Project Management Tools: Familiarity with tools like Jira, Asana, or Trello for managing design tasks and collaborating with development teams.

📝 Enhancement Note: Figma is highlighted as a critical tool. Experience with other UX research and collaborative platforms will significantly strengthen an application. While direct use of analytics or CRM tools might not be a primary responsibility, understanding their role in the product ecosystem is advantageous.

👥 Team Culture & Values

Operations Values: TINET's culture likely emphasizes:

  • User-Centricity: A strong commitment to understanding and serving user needs, making products easy and effective to use.

  • Innovation & Problem-Solving: Encouraging creative approaches to tackle challenges within the staffing and technology sectors.

  • Collaboration: A belief in the power of teamwork and cross-functional cooperation to achieve business objectives.

  • Efficiency & Viability: Balancing user experience with business goals to create products that are not only loved by users but also sustainable and profitable.

  • Continuous Improvement: A mindset geared towards iterative design and ongoing optimization of products and processes.

Collaboration Style:

  • Integrated Teams: Designers work closely with product managers and engineers, fostering a shared sense of ownership and responsibility for product success.

  • Open Communication: Expect an environment where feedback is encouraged, and design decisions are discussed openly.

  • Agile & Iterative: Collaboration likely follows Agile principles, involving frequent check-ins, feedback loops, and adaptive planning.

  • Knowledge Sharing: Potential for design critiques, internal workshops, and sharing best practices to elevate the team's collective expertise.

📝 Enhancement Note: The emphasis on "rentable and viable for the business" alongside "easy to use for people" suggests a value system that balances user needs with commercial realities. This is crucial for a product designer working within an operational context.

⚡ Challenges & Growth Opportunities

Challenges:

  • Balancing User Needs with Business Constraints: Effectively navigating the tension between creating the ideal user experience and meeting business requirements, technical limitations, and budget constraints.

  • Designing for Internal Stakeholders: Understanding the unique needs and workflows of internal users within the Staffing team, which may differ significantly from external customer-facing products.

  • Iterative Design in a Hybrid Environment: Maintaining seamless collaboration and design iteration momentum across remote and in-office team members.

  • Staying Current: Keeping pace with rapid advancements in UX/Product Design tools, methodologies, and best practices.

Learning & Development Opportunities:

  • Advanced Design Skills: Opportunities to deepen expertise in areas like advanced interaction design, motion design, or accessibility standards.

  • Product Strategy Involvement: Gaining exposure to and contributing to higher-level product strategy discussions.

  • Domain Expertise: Becoming an expert in the intricacies of the staffing industry and its operational challenges.

  • Mentorship Programs: Potential for formal or informal mentorship from senior designers or product leaders.

  • Industry Conferences & Training: Support for attending relevant design conferences or pursuing specialized training.

📝 Enhancement Note: The primary challenge will be translating user-centered design principles into practical, business-aligned solutions within the specific context of TINET's staffing operations. Growth opportunities are geared towards increasing strategic impact and deepening specialized design expertise.

💡 Interview Preparation

Strategy Questions:

  • "Describe a time you had to balance competing user needs with business requirements. How did you approach it, and what was the outcome?" (Focus on your decision-making process, trade-offs, and ability to justify design choices.)

  • "Walk us through a product you designed from concept to launch. What was the problem, your process, and what impact did it have?" (Be ready to detail your use of Design Thinking, Lean UX, and user research.)

  • "How do you approach user research for an internal product like those used by our Staffing team? What methods would you prioritize?" (Show understanding of internal user dynamics and research planning.)

  • "Explain how you would use Figma to prototype and test a new feature for our staffing platform." (Demonstrate practical Figma skills and a testing-oriented mindset.) Company & Culture Questions:

  • "Based on our company description, what do you see as the biggest UX challenges for TINET?" (Show you've researched TINET and can apply your expertise to their context.)

  • "How do you contribute to a collaborative team environment, especially in a hybrid work setting?" (Highlight your communication and teamwork skills.)

  • "What does 'user-centered design' mean to you in the context of a business like ours?" (Relate UX principles to business value and operational efficiency.) Portfolio Presentation Strategy:

  • Narrative Flow: Structure your presentation like a story, guiding the interviewer through the problem, your solutions, and the results.

  • Visuals are Key: Use clear, high-quality mockups, wireframes, and prototypes. Ensure your Figma prototypes are interactive and well-organized.

  • Focus on "Why": For every design decision, explain the rationale based on user research, business goals, or design principles.

  • Be Prepared for Questions: Anticipate questions about your process, challenges, and how you would handle specific scenarios.

  • Quantify Results: Present metrics clearly and explain how they demonstrate the success of your design interventions.

📝 Enhancement Note: Expect interview questions that probe your practical application of design methodologies and your ability to translate user needs into business value. Be ready to discuss your process in detail and showcase your Figma proficiency.

📌 Application Steps

To apply for this Product Designer position:

  • Submit your application through the provided TINET Teamtailor link.

  • Curate Your Portfolio: Select 2-4 of your strongest case studies that best demonstrate your end-to-end product design process, user research skills, and proficiency with Figma. Prioritize projects that show impact and iterative design.

  • Tailor Your Resume: Highlight experience in relevant industries (Banking, Retail, Health, Telecom) and clearly list your proficiency in required skills like Design Thinking, Figma, Lean UX, and User Research. Quantify achievements where possible.

  • **Prepare Your

Application Requirements

Requires 2 to 5 years of experience in Banking, Retail, Health, or Telecommunications industries. Candidates should have a background in Design, Psychology, Communication, or related social sciences, with proficiency in Figma and UX methodologies.