Product Designer I

📍 Job Overview

Job Title: Product Designer I

Company: ICON

Location: Austin, Texas, United States

Job Type: Full-Time

Category: Product Design / User Experience (UX)

Date Posted: 2026-07-27

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• Lead end-to-end User Experience (UX) design for ICON's core product area within BuildOS, our proprietary software platform.

• Drive the entire design process from discovery research, user interviews, and workflow mapping to prototyping, usability testing, and final design handoff to engineering.

• Collaborate closely with product leadership, engineers, and internal/external customers to define product strategy and ensure user-centric development.

• Translate complex user needs and workflows within the construction technology space into functional, polished, and intuitive digital solutions.

• Contribute to company-wide Objectives and Key Results (OKRs) by ensuring the user experience directly supports and advances strategic business goals.

📝 Enhancement Note: This role is explicitly focused on Product Design with a strong UX emphasis, rather than a traditional Revenue Operations or Sales Operations role. The core responsibilities revolve around user research, workflow design, and interface creation for a software platform in the construction technology sector. The "BuildOS" platform suggests a B2B or enterprise software context where process efficiency and user adoption are critical.

📈 Primary Responsibilities

• Conduct regular customer interviews with architects, engineers, and builders to deeply understand their workflows, identify pain points, and uncover unmet needs within the construction technology ecosystem.

• Map intricate user workflows and potential edge cases for complex, multi-step construction and design processes, considering varying levels of software fluency among target users.

• Design intuitive interfaces and interaction flows for a diverse user base, defining necessary data inputs, integration points, and robust error state handling.

• Create detailed wireframes, user journey maps, and interactive prototypes using Figma or similar tools to effectively communicate design concepts and user flows.

• Plan and execute lightweight usability testing sessions with target users on a consistent cadence, iterating on designs based on actionable feedback to ensure optimal user experience.

• Produce developer-ready specifications, including annotated designs, clear acceptance criteria, and detailed interaction specifications to facilitate seamless engineering handoff and implementation.

• Actively collaborate with engineering teams, maintaining a cadence of two or more sprints ahead to ensure a consistent pipeline of well-defined work.

• Present design choices and rationale clearly and concisely to engineering teams, product leadership, and external customers, fostering understanding and buy-in.

• Align design initiatives with overarching company OKRs, demonstrating how user experience improvements contribute to key business objectives and drive meaningful impact.

📝 Enhancement Note: The responsibilities highlight a comprehensive Product Designer role that requires end-to-end ownership, from initial user research and problem definition to final design delivery and collaboration with engineering. The emphasis on "workflows with real constraints, not only consumer apps" and "construction technology" indicates a need for a designer experienced in complex B2B or industrial software environments.

🎓 Skills & Qualifications

Education: While specific degree requirements are not listed, a Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is typically expected for mid-level product design roles. Relevant certifications or a strong portfolio can often