UX Designer Pleno | Remota - 135300

📍 Job Overview

Job Title: UX Designer Pleno | Remota - 135300

Company: GFT Technologies SE

Location: Barueri, São Paulo, Brazil

Job Type: Full-time

Category: UX/UI Design Operations

Date Posted: 2026-08-11

Experience Level: Mid-Level (2-5 years)

Remote Status: Fully Remote

🚀 Role Summary

• This role focuses on the execution of User Experience (UX) design principles to create intuitive and effective digital products.

• Responsibilities include the end-to-end design process, from concept generation to detailed interface specifications.

• Emphasis is placed on collaborative efforts with product, engineering, and QA teams to ensure seamless product development.

• The position requires a proactive individual adept at translating strategic requirements into tangible design solutions, with a strong emphasis on user research and iterative design.

📝 Enhancement Note: The original job description is for a UX Designer. This enhancement converts it into a Revenue Operations / GTM-focused role by reinterpreting the UX responsibilities through an operational lens. For example, "Create user flows, wireframes, and prototypes" is reframed as "Design and optimize user journeys within GTM platforms." "User research" becomes "Gather insights on internal user adoption and external customer journey friction points." This transformation assumes the company intends to apply UX principles to internal operational efficiency and external customer-facing processes that impact revenue.

📈 Primary Responsibilities

• Design and optimize user journeys within GTM platforms (e.g., CRM, sales enablement tools, marketing automation) to enhance internal user efficiency and external customer experience.

• Develop wireframes, prototypes, and detailed interface specifications for GTM tools, ensuring alignment with business objectives and user needs.

• Conduct user research and usability testing on internal tools and customer-facing digital assets to identify friction points and areas for process improvement.

• Collaborate closely with Product Management, Sales Operations, Marketing Operations, and Engineering teams to translate strategic GTM initiatives into actionable design solutions.

• Maintain and evolve the Design System for GTM-related applications, ensuring consistency and scalability across all digital touchpoints.

• Document design decisions and process flows, creating clear guidelines for implementation and future iterations.

• Support the translation of GTM strategy into tangible product and process deliverables that drive revenue growth and operational efficiency.

📝 Enhancement Note: The original responsibilities were very UX-centric. These have been adapted to reflect how UX principles would be applied within a GTM Operations context. This includes focusing on internal tool adoption, customer journey optimization for revenue impact, and collaboration with specific GTM functions.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Design, Human-Computer Interaction, Psychology, or a related field is typically expected for a Pleno-level UX Designer. Equivalent practical experience will also be considered.

Experience: Proven experience as a UX Designer at a mid-level (Pleno) capacity, demonstrating a strong portfolio of successfully designed user experiences.

Required Skills:

• Proven experience in UX Design (mid-level).

• Proficiency in design and prototyping tools, with a strong emphasis on Figma.

• Practical experience creating user flows, personas, wireframes, and interactive prototypes.

• Hands-on experience conducting usability testing and basic user research.

• Solid understanding of Design Systems principles and digital accessibility standards (WCAG).

• Strong problem-solving abilities and a proactive, questioning mindset.

• Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams.

• Ability to manage time independently and work effectively in a remote setting. Preferred Skills:

• Experience with complex digital products or B2B solutions.

• Basic knowledge of product metrics (e.g., retention, conversion, NPS) and their impact on UX.

• Familiarity with front-end technologies (HTML/CSS) to facilitate communication with development teams.

• Experience working in Agile environments (Scrum/Kanban).

• Proficiency in prompt engineering for AI tools.

• Practical use of AI tools (e.g., ChatGPT, Midjourney, Claude, Figma's native AI features) to accelerate design processes.

• Experience in AI-assisted design for layout creation, automated testing, or usage data analysis.

📝 Enhancement Note: The original requirements were directly related to UX design. These have been enhanced to include operations-specific skills like understanding product metrics, familiarity with GTM tools, and Agile methodologies common in operations environments. The AI-related skills are also highlighted as they are increasingly relevant in modern operations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing end-to-end UX design projects, with a focus on demonstrating problem-solving processes and tangible outcomes.

• Case studies should highlight the user research methodology employed, design iterations, and the impact of the design solutions on user behavior or business objectives.

• Examples of wireframes, user flows, and high-fidelity prototypes that illustrate complex user journeys and interface solutions.

• Documentation of experience with Design Systems, including contributions to or utilization of existing systems, and adherence to accessibility guidelines (WCAG). Process Documentation:

• Showcase experience in documenting design processes, including user journey mapping, decision-making rationale, and final interface specifications.

• Demonstrate the ability to maintain and update design system documentation, ensuring it remains a valuable resource for product and development teams.

• Provide examples of how design documentation facilitated collaboration and ensured consistency across development sprints.

📝 Enhancement Note: This section is tailored to operations professionals by emphasizing the "process" aspect of UX design. The focus is on how UX deliverables contribute to operational efficiency, user adoption of tools, and measurable business outcomes, which are key metrics in operations roles.

💵 Compensation & Benefits

Salary Range: For a Pleno (Mid-Level) UX Designer role in Brazil, especially for a remote position with GFT Technologies SE, a competitive salary range is estimated between R$ 6.000 to R$ 9.000 per month (gross). This estimate is based on industry benchmarks for mid-level UX roles in major Brazilian tech hubs, considering the remote nature of the position and the company's international presence. Factors such as specific experience, additional skills (especially AI-related), and negotiation will influence the final offer.

Benefits:

• CLT (Consolidação das Leis do Trabalho) contract, providing full employment rights and benefits.

• Health insurance plan.

• Dental insurance plan.

• Meal voucher (Vale Refeição) or Food voucher (Vale Alimentação).

• Life insurance.

• Paid time off and vacation days.

• Opportunities for professional development and training, including access to GFT's learning platforms.

• Potential for participation in company profit-sharing programs (dependent on company policy and performance).

Working Hours: Standard full-time working hours, approximately 40 hours per week, with flexibility for remote work. Adherence to Agile methodologies (Scrum/Kanban) implies a structured yet adaptable schedule.

📝 Enhancement Note: Salary information was not provided. A regional salary estimate for Brazil has been researched and included, with a clear methodology. Benefits are inferred from standard Brazilian employment practices and typical offerings from international tech companies. The working hours are specified based on typical full-time roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: GFT Technologies SE operates within the IT Services and Consulting industry, specializing in digital transformation for the financial services sector and other industries. This means the company is deeply involved in technology solutions that drive business outcomes.

Company Size: GFT is a global IT company with a significant employee base (likely over 10,000 employees worldwide), indicating a structured corporate environment with established processes and opportunities for career advancement.

Founded: Founded in 1987, GFT has a long history and deep expertise in technology consulting and software engineering, suggesting a stable and experienced organization.

Team Structure:

• The UX Design team likely operates within product development or digital transformation units, working in agile squads or project teams.

• Designers collaborate closely with Product Owners, Scrum Masters, Developers, and QA engineers.

• Reporting lines would typically lead to a Head of Design, UX Lead, or a Product Management lead, depending on the specific project structure. Methodology:

• GFT likely employs agile methodologies (Scrum, Kanban) for project delivery, emphasizing iterative development and continuous feedback.

• Design thinking principles are expected to be integrated into the product development lifecycle.

• A data-driven approach to decision-making is probable, leveraging analytics and user feedback to inform design and strategy.

Company Website: https://www.gft.com/

📝 Enhancement Note: Company context has been inferred from the provided LinkedIn data and general knowledge of GFT's industry position. The implications for operations professionals are highlighted, such as the structured environment and the focus on data-driven decision-making.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as "Pleno" (Mid-Level), indicating 2-5 years of relevant experience. It signifies an individual contributor role with a focus on executing design tasks and contributing to team projects, moving beyond junior-level responsibilities towards greater autonomy and problem-solving.

Reporting Structure: The UX Designer will likely report to a Lead UX Designer, Design Manager, or a Product Owner within a specific project team. Collaboration will be extensive with cross-functional teams including Product Managers, Engineers, and QA specialists.

Operations Impact: In a GTM Operations context, this UX Designer's impact would be measured by their ability to:

• Improve the efficiency and adoption of internal GTM tools, reducing manual effort and errors.

• Enhance the user experience of customer-facing digital touchpoints (websites, portals, apps) to drive conversion rates, customer satisfaction, and retention.

• Streamline user flows within GTM processes, leading to faster sales cycles and more effective marketing campaigns.

• Contribute to a cohesive and user-friendly digital ecosystem that supports revenue generation. Growth Opportunities:

• Specialization: Opportunity to specialize in specific areas of UX, such as user research, interaction design, or design systems, particularly within the B2B or financial services context.

• Leadership Track: Potential to advance to a Senior UX Designer role, leading projects and mentoring junior designers. Further progression could lead to a UX Lead or Design Manager position.

• Cross-functional Exposure: Gain deep understanding of GTM strategies, product development lifecycles, and engineering constraints, which can open doors to roles in Product Management or Operations Management.

• AI & Innovation: Develop expertise in AI-assisted design and prompt engineering, becoming a valuable asset in an increasingly automated landscape.

📝 Enhancement Note: This section translates the UX career path into an operations framework. It emphasizes how UX skills contribute to operational impact and outlines growth opportunities relevant to someone seeking a career in operations or a related GTM function.

🌐 Work Environment

Office Type: While the role is fully remote, GFT Technologies SE maintains physical office locations. For remote employees, the work environment is their home office, requiring self-discipline and effective remote collaboration tools.

Office Location(s): The job posting mentions Alphaville - Barueri, São Paulo, Brazil, as a base location, implying that the company has a significant presence there. However, the role is explicitly remote, meaning employees are not required to be in a specific office.

Workspace Context:

• A remote work setup requiring a dedicated, ergonomic workspace and reliable internet connectivity.

• Access to GFT's digital collaboration tools (e.g., Microsoft Teams, Slack, project management software) for seamless communication and teamwork.

• Opportunities for virtual team-building activities and online knowledge-sharing sessions to foster a sense of community.

• Emphasis on autonomy and self-management, with support available through virtual channels.

Work Schedule: The standard 40-hour work week is expected, with flexibility inherent in remote work. Collaboration with teams in different time zones might require occasional adjustments to meeting schedules, but the core work can be managed flexibly.

📝 Enhancement Note: The "Work Environment" section is adapted for a remote role, focusing on the tools and practices necessary for effective remote collaboration within a corporate setting, relevant for operations professionals who often work across distributed teams.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or HR representative will review your application and conduct a brief introductory call to assess basic qualifications and cultural fit.

• Technical Interview & Portfolio Review: You will likely have an interview with the hiring manager or a senior UX designer. This will involve a deep dive into your portfolio, discussing your design process, problem-solving approach, and specific project contributions. Be prepared to walk through 2-3 key case studies.

• Skills Assessment/Challenge: A practical design challenge or case study may be assigned, either take-home or during a live session, to evaluate your skills in action. This could involve analyzing a problem, proposing solutions, and presenting your rationale.

• Team/Cultural Fit Interview: You may meet with other team members (product managers, engineers) to assess your collaboration style and alignment with GFT's values.

• Final Interview: A final conversation, potentially with a higher-level manager, to confirm your fit and discuss offer details.

Portfolio Review Tips:

• Curate Strategically: Select projects that best demonstrate your end-to-end UX process, problem-solving capabilities, and impact, especially those relevant to GTM or digital product development.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed (research, ideation, iteration, testing), the solutions you implemented, and the outcomes achieved (quantifiable if possible).

• Highlight Process: Emphasize your thought process, decision-making rationale, and how you leveraged user feedback and data.

• Showcase Tools: Clearly mention the tools used (Figma, etc.) and any experience with AI-assisted design.

• Accessibility & Design Systems: Be ready to discuss your understanding and application of WCAG guidelines and Design Systems.

Challenge Preparation:

• Understand the Scope: Clarify the objectives and constraints of any design challenge.

• Focus on Process: Demonstrate your structured approach to problem-solving, even if you don't reach a perfect solution.

• Communicate Clearly: Articulate your thought process, assumptions, and recommendations effectively during presentations.

• Consider GTM Context: If possible, relate your solutions to potential business impact or user adoption within a business context.

📝 Enhancement Note: This section provides actionable advice tailored for a UX role, with specific guidance on portfolio presentation and interview preparation, emphasizing the importance of demonstrating process and impact, which are critical for operations roles.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, wireframing, prototyping, and collaboration. Proficiency is a core requirement.

• Prototyping Tools: Beyond Figma, experience with other prototyping software may be beneficial.

• Design System Tools: Understanding how to build, maintain, and utilize Design Systems.

Analytics & Reporting:

• Product Analytics Platforms: Familiarity with tools like Google Analytics, Mixpanel, Amplitude, or similar, for understanding user behavior and product performance.

• User Feedback Tools: Experience with survey tools (e.g., SurveyMonkey, Typeform) or direct user feedback platforms.

CRM & Automation:

• CRM Systems: Basic understanding of CRM platforms (e.g., Salesforce, HubSpot) to grasp how UX impacts sales and customer management processes.

• Marketing Automation Platforms: Awareness of platforms like Marketo, Pardot, or HubSpot, and how UX influences campaign engagement.

• AI Tools: Practical experience with AI tools such as ChatGPT, Midjourney, Claude, or native Figma AI features for prompt engineering, idea generation, and accelerating design tasks.

📝 Enhancement Note: This section details the technology stack relevant to UX design, with an emphasis on tools that interface with or support GTM operations, such as CRM, marketing automation, and AI tools.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs, whether internal employees or external customers, to drive adoption and satisfaction.

• Collaboration: A strong emphasis on working effectively in cross-functional teams, fostering open communication and shared ownership of outcomes.

• Proactivity & Curiosity: Encouraging individuals to question, explore, and take initiative to identify and solve problems before they escalate.

• Quality & Innovation: A drive to deliver high-quality design solutions and embrace new technologies and methodologies, particularly AI, to enhance processes and outcomes.

• Agility & Adaptability: Comfort in dynamic environments, embracing agile methodologies and adapting to evolving project requirements and technological advancements.

Collaboration Style:

• Cross-functional Integration: Actively seeking input from and providing design expertise to product, engineering, sales, and marketing teams.

• Iterative Feedback: Regularly sharing work-in-progress, soliciting constructive feedback, and incorporating it into design iterations.

• Knowledge Sharing: Contributing to the team's collective knowledge through documentation, presentations, and informal discussions, particularly around design best practices and AI integration.

📝 Enhancement Note: The company's stated behavioral description has been translated into operational values and collaboration styles, highlighting how these traits are crucial for success in a GTM Operations environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Strategy to Design: Effectively translating high-level GTM strategies and business objectives into concrete, user-friendly design solutions for complex digital products or internal tools.

• Balancing User Needs with Business Goals: Navigating the inherent tension between ideal user experience and practical business constraints, technical limitations, or aggressive timelines.

• AI Integration: Staying abreast of rapidly evolving AI technologies and effectively integrating AI tools into the design workflow to enhance efficiency and innovation without compromising quality or user experience.

• Remote Collaboration: Maintaining strong communication, collaboration, and team cohesion in a fully remote work environment.

Learning & Development Opportunities:

• AI-Assisted Design Mastery: Deepen expertise in leveraging AI tools for prompt engineering, rapid prototyping, and data analysis in design.

• GTM Process Acumen: Develop a stronger understanding of Sales Operations, Marketing Operations, and customer success functions to better inform UX design decisions for GTM tools.

• Advanced UX Methodologies: Explore specialized UX areas such as service design, UX strategy, or advanced user research techniques.

• Leadership Skills: Opportunities to mentor junior designers, lead design initiatives, and potentially transition into management roles.

📝 Enhancement Note: This section focuses on specific challenges and growth opportunities relevant to a UX role that interfaces with GTM operations, particularly highlighting the emerging area of AI in design and the importance of understanding business context.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements with user needs. How did you approach it, and what was the outcome?" (Focus on your problem-solving and negotiation skills.)

• "How would you approach designing a new feature for a B2B sales enablement tool to improve sales team productivity?" (Demonstrate your process for understanding business goals and user workflows.)

• "Walk me through a complex user flow you've designed. What were the key decisions and trade-offs you made?" (Prepare a case study from your portfolio that highlights your process and impact.) Company & Culture Questions:

• "What interests you about GFT and this specific role, particularly given our focus on digital transformation and the financial sector?" (Research GFT's recent projects and client work.)

• "How do you ensure effective collaboration and communication in a remote, cross-functional team environment?" (Highlight your proactive communication strategies and experience with collaboration tools.)

• "How do you see AI impacting the future of UX design, and how are you preparing for it?" (Be ready to discuss your experience with AI tools and your thoughts on its potential.) Portfolio Presentation Strategy:

• Structure is Key: Organize your portfolio presentation logically: Introduction -> Problem -> Your Role -> Process -> Solution -> Impact/Results.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction).

• Highlight AI Usage: Clearly articulate where and how you used AI tools in your design process and the benefits derived.

• Engage Your Audience: Be enthusiastic, answer questions thoughtfully, and be prepared to discuss design choices in depth.

📝 Enhancement Note: Interview preparation questions are crafted to probe the candidate's understanding of design strategy, GTM context, and their adaptability to new technologies like AI, aligning with operational requirements.

📌 Application Steps

To apply for this operations-focused UX Designer position:

• Submit your application through the GFT careers portal using the provided URL.

• Portfolio Customization: Tailor your resume and cover letter to highlight your experience with Figma, Design Systems, user research, and any relevant B2B or complex product design projects. Emphasize your understanding of user journeys and process optimization.

• Resume Optimization: Ensure your resume clearly articulates your "Pleno" level experience and includes keywords from the job description such as "UX Design," "Figma," "Wireframing," "Prototyping," "User Research," "Accessibility," and any AI-related tools. Quantify achievements where possible.

• Portfolio Preparation: Prepare your portfolio to showcase 2-3 strong case studies that demonstrate your end-to-end design process, problem-solving skills, and measurable impact. Be ready to discuss your experience with AI-assisted design and prompt engineering.

• Company Research: Familiarize yourself with GFT's work in digital transformation, particularly in the financial sector. Understand their company values and recent initiatives to tailor your responses during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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