UX designer - Nivå 4

📍 Job Overview

Job Title: UX Designer - Level 4

Company: Techrytera AB

Location: Stockholm, Sweden

Job Type: Full-Time

Category: User Experience (UX) Design / Product Design

Date Posted: September 02, 2026

Experience Level: 9+ Years

Remote Status: Hybrid

🚀 Role Summary

• Spearhead user experience (UX) design for the development of internally built system solutions, replacing an existing case management system.

• Drive the design process from inception for new IT solutions, focusing on user-friendly interfaces for a large public organization.

• Collaborate closely with a cross-functional agile team including project managers, developers, and technical specialists.

• Contribute to a significant, long-term development initiative impacting both external citizens and internal employees across the organization.

• Ensure seamless integration of UX principles within a microservices-oriented architecture utilizing OpenShift and Java-based applications.

📝 Enhancement Note: This role is positioned as a senior-level UX Designer (Level 4) within a large public sector organization, indicating a need for strategic thinking, significant experience in complex system implementations, and the ability to influence design decisions. The hybrid work arrangement suggests a balance between in-office collaboration and remote flexibility, common for roles requiring both focused individual work and team interaction. The emphasis on replacing an existing system with internally developed solutions points to a complex project with a substantial user base (approx. 1000 daily users).

📈 Primary Responsibilities

• Lead the design and implementation of user-centric interfaces for new IT solutions, ensuring alignment with business needs and user requirements.

• Conduct user research, persona development, journey mapping, and usability testing to inform design decisions and validate solutions.

• Create wireframes, prototypes, and high-fidelity mockups using Sketch to visualize and iterate on design concepts.

• Collaborate with development teams to ensure the accurate implementation of designed interfaces and user flows.

• Work within an agile framework, participating in sprint planning, daily stand-ups, and retrospectives to maintain project momentum and adapt to evolving requirements.

• Translate complex business processes, particularly those related to citizen services and e-services, into intuitive and accessible digital experiences.

• Contribute to architectural discussions, particularly concerning microservices-oriented architecture, OpenShift, and Java-based applications, from a UX perspective.

• Facilitate design workshops and present design solutions to stakeholders, gathering feedback and ensuring buy-in.

• Document design specifications, style guides, and user interaction patterns to ensure consistency and maintainability of the system.

• Stay updated on the latest UX trends, tools, and best practices, particularly within the public sector and large-scale system development.

📝 Enhancement Note: The responsibilities highlight a hands-on design role with significant strategic input. The requirement to work with specific technologies like microservices, OpenShift, and Java suggests that understanding the technical constraints and opportunities will be crucial for effective UX design in this context. Experience with case management systems and e-services in the public sector is a strong indicator of the domain complexity.

🎓 Skills & Qualifications

Education:

• A relevant university degree in UX Design, Interaction Design, Graphic Design, Human-Computer Interaction, or a related field. Experience:

• A minimum of 9 years of documented experience working as a UX Designer, with at least two engagements lasting a minimum of 2 years each, preferably within IT departments.

• At least 9 years of practical, hands-on experience in UX and design roles.

• A minimum of 5 years of practical experience working on large-scale system implementations. Required Skills:

• UX Design Expertise: Proven ability to lead UX design processes, from research and ideation to final design and implementation support.

• Design Tools Proficiency: Minimum 3 years of documented experience with the design tool Sketch.

• Agile Methodologies: Strong understanding and practical experience working within agile development environments.

• Collaboration Tools: Proven experience using Jira for project tracking and Confluence for documentation and knowledge sharing.

• System Implementation: Extensive experience in designing and contributing to the implementation of complex IT systems.

• Swedish Language Fluency: Excellent command of the Swedish language, both spoken and written, for effective communication within the organization and with stakeholders.

Preferred Skills:

• Experience designing for internally developed case management systems within the public sector, ideally within the last three years.

• Documented experience working within security-classified or security-sensitive operations.

• Familiarity with microservices-oriented architecture, OpenShift, and Java-based applications, and how these impact UX design.

• Experience with designing digital e-services for citizens.

📝 Enhancement Note: The extensive experience requirement (9+ years) suggests this role is for a senior or lead UX designer. The specific mention of Sketch, Jira, and Confluence are critical technical proficiencies. The strong emphasis on Swedish language skills is a key differentiator for roles within Sweden. The "Börkrav" (nice-to-have) points towards valuable domain experience in public sector case management and security-sensitive environments.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: A comprehensive portfolio showcasing a minimum of 3-5 detailed case studies demonstrating your UX design process and impact on past projects.

• Process Documentation: Examples of how you have documented your UX process, including user research findings, wireframes, user flows, and final designs.

• System Implementation Impact: Evidence of your contribution to significant system implementations, detailing the scope, your role, and the outcomes.

• Tool Proficiency Demonstration: Visual examples of work created in Sketch, illustrating your proficiency and design style.

• Agile Workflow Integration: Showcases of how your UX work has been integrated into agile development cycles, potentially including Jira ticket examples or sprint contributions.

Process Documentation:

• Workflow Design & Optimization: Examples of user journey maps, flowcharts, and information architecture diagrams that illustrate your approach to designing intuitive workflows.

• User Research & Testing: Documentation of user research methodologies employed, usability testing plans, and how feedback was incorporated to iterate on designs.

• System Implementation Standards: Case studies that highlight how you translated requirements into functional designs and collaborated with developers for successful implementation.

• Metrics & ROI: Where possible, provide examples of how your UX designs have contributed to measurable improvements (e.g., increased user adoption, reduced support requests, improved task completion rates).

📝 Enhancement Note: For a role with this level of experience, a portfolio is critical. It should not just be a collection of visuals but a narrative of problem-solving, process, and quantifiable impact. The emphasis on public sector and large system implementations means case studies from similar contexts will be highly valued.

💵 Compensation & Benefits

Salary Range:

Based on industry benchmarks for senior UX Designers (9+ years experience) in Stockholm, Sweden, with specialized skills in agile, Sketch, and public sector projects, the estimated annual salary range is approximately SEK 650,000 - 850,000 (Gross). This range is subject to candidate experience, specific skill alignment, and final negotiation.

Benefits:

• Competitive Salary: As outlined above, reflecting the senior nature of the role and required expertise.

• Pension Contributions: Standard Swedish pension scheme contributions as per collective agreements.

• Vacation Days: Generous annual leave, typically 25 days per year, in line with Swedish labor laws.

• Health & Wellness: Potential for contributions to wellness activities or programs, common in Swedish workplaces.

• Professional Development: Opportunities for continued learning, training, and potential conference attendance, especially relevant given the evolving nature of UX and technology.

• Hybrid Work Flexibility: The ability to balance work between home and office, promoting work-life integration.

• Long-Term Contract: A significant engagement of 1-2 years with potential for extension, offering stability and the chance to see a project through to completion.

Working Hours:

• Standard full-time hours, estimated at 40 hours per week.

• The agile team structure may involve some flexibility in daily working hours, but core collaboration times will be expected.

📝 Enhancement Note: Salary estimation is based on current market data for senior UX Designers in Stockholm, considering the specific technical and industry requirements. Benefits are standard for a full-time position in Sweden, with an emphasis on professional growth and work-life balance. The contract length is notable.

🎯 Team & Company Context

🏢 Company Culture

Industry: Staffing and Recruitment (IT & Engineering focus), with the role being embedded within a large Public Sector organization.

Company Size: Techrytera AB is a recruitment company. The actual team the UX Designer will join is within a large public sector organization, likely comprising several hundred to thousands of employees.

Founded: Techrytera AB's founding date is not specified, but its focus on IT and Engineering suggests a modern operational approach. The client organization's founding date is not provided but is implied to be a long-standing public entity.

Team Structure:

• UX Team: The UX Designer will likely be part of a dedicated UX/design function if one exists within the client organization, or work closely with a product owner and other designers.

• Project Team: Directly integrated into an agile project team, working alongside project leaders, developers, and technical specialists. This team is focused on the system replacement initiative.

• Cross-functional Collaboration: Expected to collaborate extensively with various business units and stakeholders within the public organization to understand citizen and employee needs.

Methodology:

• Agile Development: The project operates on agile principles, likely Scrum or Kanban, requiring iterative development, frequent feedback loops, and adaptability.

• User-Centric Design: A strong emphasis on user needs and usability, driven by research and testing.

• Microservices Architecture: The underlying technical architecture influences how UX solutions are conceived and implemented.

• Data-Driven Decisions: While not explicitly stated, UX designers are expected to use data from research and analytics to inform their designs.

Company Website: https://www.techrytera.se

📝 Enhancement Note: Understanding that Techrytera AB is a recruitment firm is key; the UX Designer will be a consultant placed within a client's organization. This means the culture and operational environment will be dictated by the public sector client. The client's size and nature (public sector) imply a focus on stability, compliance, and serving a broad user base.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior UX Designer role (Level 4), signifying a high degree of autonomy, expertise, and responsibility. The individual is expected to lead design efforts, mentor junior designers if applicable, and contribute strategically to project outcomes.

Reporting Structure:

• The UX Designer will likely report to a Design Lead, Product Manager, or Project Manager within the client organization's IT department.

• They will also work closely with the Techrytera AB consultant manager for administrative and career support. Operations Impact:

• The UX Designer's work will directly impact the efficiency and effectiveness of internal employees (approx. 1000 daily users) and the accessibility of digital services for citizens.

• Successful UX design will contribute to increased user satisfaction, streamlined processes, and potentially improved service delivery by the public organization.

• The role is integral to the success of a major IT system replacement initiative, a critical project for the organization. Growth Opportunities:

• Specialization: Deepen expertise in public sector UX, complex case management systems, or microservices-based application design.

• Leadership: Opportunity to mentor junior designers, lead specific design streams, or contribute to the development of UX best practices within the organization.

• Project Scope: Gain experience managing UX for large-scale, multi-year digital transformation projects.

• Technical Exposure: Further develop understanding of technologies like OpenShift and Java from a design integration perspective.

• Contract Extension: Potential for a long-term engagement (up to 2 years) provides stability and the chance to see a significant project through from its early stages to near completion.

📝 Enhancement Note: The "Level 4" designation points to a senior position. The growth opportunities are framed around deepening expertise within a specific domain and technical context, as well as potential leadership roles. The long contract duration offers a unique growth path through sustained project involvement.

🌐 Work Environment

Office Type: Hybrid work model, implying a mix of on-site work at the client's Stockholm office and remote work.

Office Location(s): Sveavägen 137, Stockholm, SE 113 46. This is a central Stockholm location, suggesting good accessibility via public transport.

Workspace Context:

• Collaborative Environment: The agile team structure necessitates close collaboration with developers, project managers, and stakeholders, likely involving regular in-person meetings and workshops.

• Tools & Technology: Access to standard office technology, with specific software requirements including Sketch, Jira, and Confluence. The client organization's IT infrastructure will support the microservices and OpenShift environment.

• Team Interaction: Opportunities for face-to-face interaction with the project team during office days, fostering synergy and effective communication.

Work Schedule:

• Primarily standard business hours, aligned with the agile team's cadence.

• Flexibility may be offered for daily start/end times, provided project needs and team collaboration are met.

• The long-term nature of the contract suggests a stable working environment.

📝 Enhancement Note: The hybrid arrangement is a key aspect, requiring candidates to be comfortable working both remotely and from the specified Stockholm office. The location is a significant factor for candidates.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening (Techrytera AB): A preliminary discussion with Techrytera AB to assess general fit, experience, and interest in the role.

• Technical Interview (Client Organization): In-depth discussion with the hiring manager and potentially key team members. This will focus on UX design methodology, problem-solving skills, and experience with Sketch, agile, and large-scale implementations.

• Portfolio Presentation: A dedicated session where the candidate presents selected case studies from their portfolio, demonstrating their process, decision-making, and impact.

• Cultural Fit & Team Interaction: May involve a session with potential team members or stakeholders to assess collaboration style and cultural alignment.

• Security/Background Check: Mandatory for roles within public sector organizations, especially those dealing with sensitive information.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 case studies that best showcase your experience relevant to this role: public sector, large system implementation, case management, and citizen services.

• Narrative Structure: For each case study, clearly articulate the problem, your role and process, the solutions you designed, the challenges faced, and the measurable outcomes or impact.

• Visual Clarity: Ensure your wireframes, user flows, and final mockups are clean, well-organized, and easy to understand. Highlight your work in Sketch.

• Process Emphasis: Detail your UX process – research, ideation, prototyping, testing, and iteration. Explain why you made certain design decisions.

• Quantify Impact: If possible, use data (e.g., improved task completion, reduced error rates, increased adoption) to demonstrate the value of your UX contributions.

• Swedish Context: Be prepared to discuss your experience with Swedish public sector norms or regulations if applicable.

Challenge Preparation:

• Design Challenge: Be prepared for a potential design exercise, either take-home or live, that might involve analyzing a user problem related to a public service or case management scenario.

• Agile Scenario: Discuss how you integrate UX into agile sprints and collaborate with developers.

• Problem-Solving: Practice articulating how you would approach designing for complex user needs within technical constraints (microservices, Java).

📝 Enhancement Note: The application process emphasizes a thorough review of the candidate's portfolio and practical experience, with a strong focus on their ability to articulate their design process and impact. The security check is a critical, non-negotiable step for public sector roles.

🛠 Tools & Technology Stack

Primary Tools:

• Sketch: Mandatory requirement (minimum 3 years documented experience). This will be the primary tool for wireframing, prototyping, and creating final UI designs.

• Jira: Essential for agile project management, tracking tasks, sprints, and collaborating with development teams.

• Confluence: Required for documentation, knowledge sharing, design specifications, and team collaboration.

Analytics & Reporting:

• While not explicitly listed, familiarity with analytics tools (e.g., Google Analytics, Hotjar, or internal equivalents) to understand user behavior and inform design decisions would be beneficial.

• Experience with A/B testing platforms to validate design choices. CRM & Automation:

• Not directly applicable to the UX Designer role, but understanding how the case management system interacts with potential CRM or other enterprise systems might be relevant. Underlying Architecture:

• Microservices Architecture: Understanding the implications of a microservices approach for UX design, such as component-based design and managing consistency across services.

• OpenShift: Familiarity with the platform used for deploying and managing containerized applications, which may influence certain design considerations or workflows.

• Java-based Applications: Awareness of the technology stack the applications are built on.

📝 Enhancement Note: The core tools are clearly defined: Sketch, Jira, and Confluence. Understanding the implications of the underlying technology stack (Microservices, OpenShift, Java) on UX design is a significant advantage, though not explicitly listed as a "must-have" skill beyond the mandatory tools.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A fundamental value, ensuring all design decisions prioritize the needs of citizens and internal employees.

• Collaboration: Strong emphasis on teamwork, open communication, and cross-functional partnership within the agile team and with stakeholders.

• Efficiency & Effectiveness: Striving for designs that streamline processes, reduce complexity, and improve task completion rates for users.

• Data-Driven Approach: Using research, analytics, and user feedback to guide design choices and measure success.

• Continuous Improvement: Embracing agile principles means a commitment to ongoing learning, iteration, and refinement of designs and processes.

• Reliability & Stability: As part of a public sector organization, there's an inherent value placed on creating robust, reliable, and secure systems.

Collaboration Style:

• Agile & Iterative: Working in short cycles with frequent feedback, adapting designs based on team input and user testing.

• Transparent Communication: Openly sharing work, challenges, and ideas within the team and with stakeholders through tools like Jira and Confluence, and in meetings.

• Cross-Functional Integration: Actively engaging with developers, project managers, business analysts, and subject matter experts to ensure designs are technically feasible, meet business requirements, and address user needs holistically.

• Feedback Culture: Encouraging constructive feedback on designs and processes from all team members.

📝 Enhancement Note: The culture is likely a blend of agile tech practices and the more structured, service-oriented values of the public sector. Collaboration is paramount, especially given the hybrid work model and the need for seamless integration between design and development.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Public Sector Systems: Designing for a broad and diverse user base with varying technical proficiencies, and navigating potentially complex regulatory or bureaucratic environments.

• Legacy System Transition: The challenge of migrating users and functionalities from an existing system to new internally developed solutions, ensuring minimal disruption and a smooth user transition.

• Technical Constraints: Designing effectively within a specific technical architecture (microservices, OpenShift, Java) requires a deep understanding of its implications.

• Balancing Stakeholder Needs: Juggling requirements from multiple departments, user groups (citizens and employees), and management to create a cohesive and effective user experience.

• Hybrid Work Dynamics: Maintaining strong team cohesion and effective communication in a hybrid work environment.

Learning & Development Opportunities:

• Domain Expertise: Deepen knowledge of public sector operations, citizen service design, and case management workflows.

• Technical Acumen: Gain practical insights into microservices architecture, OpenShift, and Java development from a design integration perspective.

• Large-Scale Project Management: Experience managing UX contributions on a multi-year, significant IT transformation project.

• Mentorship: Potential to mentor junior designers or contribute to building UX maturity within the client organization.

• Methodology Refinement: Further hone skills in agile UX practices and user research methodologies within a large enterprise context.

📝 Enhancement Note: The challenges are directly tied to the nature of the project and the client's industry. The growth opportunities are geared towards specialization and gaining experience in complex, high-impact projects.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex case management system you've designed UX for. What were the primary challenges, and how did you address them?" (Focus on process, problem-solving, and impact).

• "How do you ensure your UX designs are effectively implemented within a microservices architecture and by Java developers?" (Assess technical understanding and collaboration).

• "Walk us through your process for conducting user research and usability testing for a public-facing digital service." (Demonstrate methodology and user-centricity).

• "How do you manage competing priorities and feedback from multiple stakeholders in a large organization?" (Evaluate stakeholder management and communication skills). Company & Culture Questions:

• "What interests you about working for a public sector organization, and what do you see as unique challenges or opportunities in this domain?" (Assess motivation and domain understanding).

• "How do you contribute to a positive and collaborative team environment, especially in a hybrid setting?" (Evaluate teamwork and adaptability).

• "How do you measure the success of your UX designs, and what key metrics do you focus on?" (Focus on data-driven approach and ROI). Portfolio Presentation Strategy:

• Tell a Story: For each case study, frame it as a narrative: the problem, your journey to the solution, the solution itself, and the outcome.

• Highlight Your Process: Clearly articulate how you arrived at your design decisions – research, user flows, wireframes, prototyping, testing.

• Showcase Sketch Work: Be prepared to show your actual work in Sketch, explaining your design system approach or component usage if applicable.

• Quantify Impact: Whenever possible, present data or qualitative feedback that demonstrates the positive impact of your UX work.

• Contextualize: Explain the specific challenges of the project (e.g., public sector, large scale, technical constraints) and how your UX approach addressed them.

• Engage: Be ready to answer questions and discuss your design choices in detail.

📝 Enhancement Note: Interview preparation should focus on demonstrating a deep understanding of UX methodologies, practical experience with the required tools, and the ability to articulate impact and collaborate effectively, especially within the context of a large public sector project.

📌 Application Steps

To apply for this operations position:

• Submit your application through the Techrytera AB application portal via the provided link.

• Portfolio Customization: Curate your portfolio to prominently feature 2-3 case studies that best align with the requirements: 9+ years of UX design experience, large system implementation, public sector context, and experience with tools like Sketch. Ensure these case studies clearly outline your process, decisions, and quantifiable impact.

• Resume Optimization: Tailor your resume to highlight your extensive UX design experience, specifically mentioning Sketch, Agile, Jira, Confluence, and any public sector or large-scale system implementation projects. Quantify achievements wherever possible.

• Interview Preparation: Practice articulating your UX design process, problem-solving skills, and collaborative approach. Prepare to present your portfolio case studies effectively, focusing on the "why" behind your design decisions and the outcomes achieved. Research Techrytera AB and the nature of consulting roles within public sector clients.

• Company Research: Gain an understanding of the client organization's mission and services as a public entity. Consider how user experience contributes to citizen engagement and internal operational efficiency in such environments.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.