UI / UX Designer (Contract Basis)

📍 Job Overview

Job Title: UI / UX Designer (Contract Basis)

Company: Techconnect.id

Location: Tangerang, Banten, Indonesia

Job Type: CONTRACTOR

Category: Product Design / UI/UX Operations

Date Posted: 2026-09-02

Experience Level: Mid-Level to Senior (2-4 years for Mid, 5+ years for Senior)

Remote Status: On-site

🚀 Role Summary

• Drive end-to-end UX strategy and design vision across multiple product lines, ensuring consistency and high-quality user experiences.

• Strategize and maintain the design system roadmap in collaboration with Product, Engineering, and Brand leadership to ensure scalable and efficient design practices.

• Authorize critical design decisions regarding interaction patterns, visual language, and design system architecture, setting standards for the team.

• Synergize efforts across UX research, UI design, product management, and engineering to deliver cohesive and impactful user experiences.

• Lead and mentor mid-level and junior designers, fostering a culture of continuous learning, feedback, and professional growth within the design operations team.

📝 Enhancement Note: This role focuses on the operational aspects of UI/UX design, emphasizing strategy, system governance, team leadership, and cross-functional collaboration to ensure efficient and high-quality product delivery. The 'operations' aspect is derived from the strategic leadership, process definition, and team management required for scalable design execution within a product organization.

📈 Primary Responsibilities

• Lead the end-to-end UX strategy and design vision across multiple product lines, ensuring consistency and quality.

• Strategize the design system roadmap in partnership with Product, Engineering, and Brand leadership.

• Authorize design decisions on interaction patterns, visual language, and design system architecture.

• Synergize efforts across UX research, UI design, product, and engineering to deliver cohesive user experiences.

• Negotiate trade-offs between user needs, business goals, technical constraints, and timelines, providing clear recommendations to stakeholders.

• Lead design reviews and critiques, setting quality standards and driving adoption of best practices across the design team.

• Evaluate emerging design tools, methodologies, and trends; recommend adoption where they meaningfully improve user experience or team efficiency.

• Formulate and enforce accessibility standards (WCAG), usability guidelines, and design QA processes.

• Lead user research initiatives, from strategy through synthesis to inform product and design direction.

• Mentor and grow mid and junior designers through structured feedback, pairing, and career guidance.

• Plan and control design delivery milestones, proactively surfacing risks and coordinating resolution across teams.

📝 Enhancement Note: The primary responsibilities highlight a strong emphasis on strategic planning, process definition (design systems, QA, accessibility), cross-functional collaboration, and team leadership, which are core to an operations-focused role. The distinction between Senior and Mid-level responsibilities clearly outlines the expected scope and impact at different career stages.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Design, Human-Computer Interaction, or a related field is typically expected for these roles. Equivalent practical experience will also be considered.

Experience:

• Senior: 5+ years of hands-on experience in UI/UX design, with a demonstrable portfolio of shipped, production-grade digital products at scale.

• Mid-Level: 2–4 years of hands-on experience in UI/UX design, with at least one project delivered in a professional or academic setting.

Required Skills:

• Deep expertise in interaction design, visual design, and design systems across web and mobile platforms.

• Proven mastery of design and prototyping tools (Figma, Sketch, Adobe XD, or equivalent), including component libraries and design tokens.

• Extensive experience conducting and synthesizing user research — usability testing, interviews, surveys, and analytics.

• Strong command of accessibility standards (WCAG) and inclusive design practices.

• Deep experience designing for complex, multi-platform product ecosystems with cross-functional dependencies.

• Proven ability to build and govern scalable design systems and pattern libraries.

• Experience mentoring designers and leading design critiques or design-ops initiatives (for Senior).

• Demonstrated ability to influence product strategy and communicate design rationale to non-design stakeholders (for Senior).

• Experience partnering closely with Product and Engineering to validate feasibility and ensure design fidelity in implementation.

• Solid proficiency in interaction design and visual design fundamentals, including typography, color, and layout (for Mid-Level).

• Hands-on experience with design and prototyping tools (Figma, Sketch, Adobe XD, or equivalent) (for Mid-Level).

• Basic experience conducting usability testing or user interviews to validate design decisions (for Mid-Level).

• Familiarity with responsive design principles across desktop, tablet, and mobile (for Mid-Level).

• Understanding of design systems and component-based design workflows (for Mid-Level).

• Basic awareness of accessibility principles and inclusive design guidelines (for Mid-Level).

• Experience collaborating with Product Managers and Engineers to deliver features end to end (for Mid-Level).

• Understanding of design handoff practices, including specs, assets, and design QA with engineering (for Mid-Level).

• Strong problem-solving mindset with attention to detail and willingness to learn.

• Good communication skills in both Bahasa Indonesia and English, written and spoken. Preferred Skills:

• Experience in design operations (DesignOps) methodologies and their implementation.

• Familiarity with agile development methodologies and their impact on design workflows.

• UI development knowledge (HTML, CSS, JavaScript) to better collaborate with engineering.

• Experience with A/B testing design variations.

📝 Enhancement Note: The distinction between Senior and Mid-level requirements is crucial. Applicants should tailor their application to the level they are applying for, highlighting relevant experience and skills. The "operations" aspect is evident in the emphasis on design systems, process formulation, QA, and cross-functional collaboration, which are key to efficient product development.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing end-to-end UX strategy, from research and wireframing to high-fidelity UI design and final implementation.

• Demonstrable case studies that highlight your problem-solving process, design decisions, and the impact of your work on user experience and business goals.

• Specific examples of how you have contributed to or built design systems, including component libraries, pattern documentation, and design tokens.

• Evidence of collaboration with Product Managers and Engineers, illustrating your ability to translate requirements into intuitive designs and ensure design fidelity during implementation.

• Showcase experience with accessibility standards (WCAG) and how you've integrated them into your design process. Process Documentation:

• Documented user flows, wireframes, and high-fidelity UI screens that clearly articulate design rationale and align with product goals.

• Case studies detailing user research initiatives, including methodology, synthesis, and actionable insights that informed design direction.

• Examples of design system governance, including component documentation, consistency checks, and contribution workflows.

• Records of usability testing sessions, including methodology, findings, and iterative design improvements based on feedback.

• Design QA checklists or processes used to ensure quality and adherence to standards before handoff to engineering.

📝 Enhancement Note: For UI/UX roles, a portfolio is paramount. The emphasis here is on showcasing not just the final output but the process and systems thinking behind it – how designs were conceived, tested, iterated upon, and scaled through design systems, aligning perfectly with operations principles of efficiency and standardization.

💵 Compensation & Benefits

Salary Range: As this is a contract position in Indonesia, compensation will be negotiated based on experience level, skills, and the duration of the contract. For a Senior UI/UX Designer in Tangerang, Indonesia, with 5+ years of experience, a competitive daily or monthly rate would likely range from IDR 15,000,000 to IDR 30,000,000+ per month, depending on specific skill sets and the vendor's structure. For a Mid-Level Designer (2-4 years), the range might be IDR 8,000,000 to IDR 15,000,000 per month. These are estimates and actual compensation may vary.

Benefits:

• Contract Duration: 24 months fixed term, providing a significant period for project involvement and skill development.

• Third-Party Employment: This role is through a 3rd party/vendor, which may offer specific benefits packages depending on the vendor.

• Professional Development: Opportunities to work on diverse product lines and contribute to strategic design initiatives.

• Exposure to Cross-Functional Teams: Gain experience working closely with Product, Engineering, and Brand leadership.

• Potential for Extension: Subject to change based on business needs, offering potential for longer engagement.

Working Hours: Full onsite with dedicated full office hours, typically 8 hours per day, Monday to Friday, totaling approximately 40 hours per week.

📝 Enhancement Note: Salary ranges are estimated based on typical market rates for UI/UX Designers in Indonesia, considering the experience levels specified and the contract nature of the role. Benefits are inferred from the contract details and common practices for vendor-employed professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / Digital Services (implied by company name "Techconnect.id" and focus on digital products). This industry thrives on innovation, rapid iteration, and user-centric design.

Company Size: Not explicitly stated, but the involvement of multiple product lines and cross-functional teams suggests a medium to large organization, or a rapidly growing startup with significant product development.

Founded: Not specified.

Team Structure:

• Design Team: Composed of Senior and Mid-level UI/UX Designers, with clear expectations for mentorship and leadership from Senior roles.

• Cross-functional Collaboration: Integral to the role, involving close partnership with Product Managers, Engineers, Brand leadership, and UX Researchers.

• Reporting: Likely reports to a Design Lead or Head of Product/Design, with direct collaboration with Product Managers and Engineering leads for specific product lines.

Methodology:

• User-Centric Design: Core to the approach, with emphasis on user research, usability testing, and incorporating user feedback.

• Design Systems: A key operational component, ensuring consistency, efficiency, and scalability in design.

• Agile Development: Implied by the need for close collaboration with Engineering and iterative design processes.

• Data-Driven Decisions: Encouraged through user research synthesis and potentially A/B testing.

Company Website: https://techconnect.id/ (Assuming this is the correct domain based on the job posting).

📝 Enhancement Note: The company culture is inferred to be fast-paced, collaborative, and innovation-driven, typical of tech companies. The emphasis on design systems and cross-functional work indicates a mature approach to product development operations.

📈 Career & Growth Analysis

Operations Career Level: This role offers a clear career progression path from Mid-Level to Senior within UI/UX design. The Senior role specifically involves leadership, strategic input, and mentorship, moving beyond execution to influence and operationalize design processes.

Reporting Structure:

• Mid-Level: Will likely report to a Senior Designer or Design Manager, focusing on executing design tasks under guidance.

• Senior: Will likely report to a Head of Design or Director of Product, taking ownership of strategic initiatives and mentoring junior team members.

Operations Impact:

• Efficiency: By building and maintaining robust design systems, the designer directly impacts the speed and consistency of product development.

• Quality: Ensuring high-quality user experiences through user research, testing, and adherence to best practices, leading to increased user satisfaction and adoption.

• Scalability: Designing scalable solutions and processes that can support multiple product lines and future growth.

• Strategic Influence: Senior designers influence product strategy by advocating for user needs and providing data-backed design rationale.

Growth Opportunities:

• Skill Specialization: Deepen expertise in areas like Design Systems, UX Research, Accessibility, or UX Strategy.

• Leadership Development: For Senior roles, opportunities to lead design initiatives, mentor junior designers, and influence design operations.

• Cross-functional Expertise: Gain a broader understanding of product development by working closely with Product Management and Engineering.

• Contract Extension/Conversion: Potential for longer-term engagement or even conversion to a permanent role based on performance and business needs.

📝 Enhancement Note: The growth analysis focuses on how this role contributes to the operational efficiency and strategic direction of the product design function, offering clear paths for skill development and career advancement within the operations framework of a tech company.

🌐 Work Environment

Office Type: Full Onsite. This indicates a traditional office setting where in-person collaboration is prioritized.

Office Location(s): BSD, Tangerang. This is a well-known modern business district in Indonesia, suggesting a professional and well-equipped office environment.

Workspace Context:

• Collaborative Environment: The onsite setup facilitates spontaneous collaboration, brainstorming sessions, and direct interaction with team members and stakeholders.

• Dedicated Office Hours: Implies a structured work environment with clear expectations for availability and engagement during business hours.

• Access to Resources: Onsite presence likely provides access to necessary hardware, software licenses, and potentially dedicated research facilities or equipment.

• Team Integration: Fosters stronger team cohesion and a shared sense of purpose through direct interaction.

Work Schedule: Full office hours, typically Monday to Friday, 8 hours per day. While the contract is fixed-term, the expectation is adherence to a standard work week.

📝 Enhancement Note: The emphasis on "Full Onsite" and a specific business district location points to a structured, collaborative, and potentially more traditional work environment compared to remote or hybrid setups, which can influence team dynamics and operational workflows.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio to assess qualifications and experience alignment.

• Portfolio Review & Discussion: A dedicated session where candidates present their portfolio, walking through case studies, design process, and impact. This is a critical stage for evaluating operational thinking and problem-solving.

• Technical/Skills Assessment: May include design challenges, whiteboard exercises, or scenario-based questions to evaluate specific UI/UX skills and design rationale.

• Cross-functional Interviews: Discussions with Product Managers and Engineers to assess collaboration style, communication, and understanding of technical constraints.

• Final Interview: Potentially with a hiring manager or senior leadership to discuss culture fit, strategic thinking, and long-term vision.

Portfolio Review Tips:

• Structure Your Case Studies: For each project, clearly outline the problem, your role, the process (research, ideation, design, testing), your specific contributions, the solutions, and the measurable outcomes/impact.

• Highlight Operational Thinking: Emphasize how you've used design systems, followed accessibility standards, managed design processes, and collaborated efficiently with other teams.

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., increased conversion rates, reduced error rates, improved user satisfaction scores).

• Tailor to the Role: Showcase projects that align with the company's industry, product type, and the specific level (Mid or Senior) you are applying for.

• Be Prepared to Discuss Trade-offs: Articulate how you balanced user needs, business goals, and technical constraints.

Challenge Preparation:

• Design Thinking: Be ready to articulate your design thinking process and how you approach problem-solving.

• System Design: For Senior roles, be prepared to discuss how you would approach building or scaling a design system.

• Accessibility & Inclusivity: Understand common accessibility issues and how to design inclusively.

• Collaboration Scenarios: Practice how you would communicate design decisions and handle disagreements with Product Managers or Engineers.

📝 Enhancement Note: The interview process and portfolio review are heavily geared towards assessing not just design aesthetics but the candidate's ability to operate within a structured product development environment, manage design processes, and collaborate effectively.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD (Mastery expected for Senior, hands-on experience for Mid-Level). These are fundamental for creating wireframes, mockups, and interactive prototypes.

• Design System Management: Experience with component libraries, design tokens, and style guides within these tools.

• User Research Tools: Familiarity with tools for conducting usability testing, surveys, and interviews (e.g., UserTesting.com, SurveyMonkey, Google Forms, Maze).

• Collaboration Tools: Tools for team communication and project management (e.g., Slack, Microsoft Teams, Jira, Asana).

Analytics & Reporting:

• Product Analytics: Familiarity with tools like Google Analytics, Mixpanel, or Amplitude to understand user behavior and measure design impact.

• A/B Testing Platforms: Experience with tools that facilitate A/B testing of design variations.

CRM & Automation:

• While not directly a CRM role, understanding how UI/UX impacts user journeys within CRM-connected platforms can be beneficial.

📝 Enhancement Note: Proficiency in industry-standard design tools is non-negotiable. The emphasis on design systems and user research tools highlights the operational side of design, where standardization and data inform decisions.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs, driving design decisions based on user empathy and data.

• Excellence & Quality: A drive to produce high-quality, polished, and effective designs that meet user and business objectives.

• Collaboration: A belief in the power of teamwork, open communication, and cross-functional partnership to achieve shared goals.

• Efficiency & Scalability: A focus on creating sustainable design solutions and processes that can scale across multiple products and teams.

• Continuous Improvement: A proactive approach to learning, iterating, and refining processes, tools, and designs based on feedback and new insights.

Collaboration Style:

• Partnership: Working closely with Product Managers and Engineers as equal partners in the product development lifecycle.

• Constructive Feedback: Engaging in open and honest design critiques to improve designs and foster team growth.

• Knowledge Sharing: Actively sharing insights, best practices, and learnings across the design and product teams.

• Data-Informed: Utilizing data from user research and analytics to support design decisions and facilitate discussions.

📝 Enhancement Note: The values and collaboration style are inferred to be aligned with modern, agile tech environments, emphasizing teamwork, data-driven decisions, and a commitment to user satisfaction and operational efficiency in design.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs and Business Goals: Navigating the inherent trade-offs between creating ideal user experiences and meeting business objectives and technical constraints.

• Design System Adoption & Governance: Ensuring consistent adoption and maintenance of the design system across multiple product teams and evolving requirements.

• Cross-functional Alignment: Effectively communicating design rationale and managing expectations across diverse stakeholder groups (Product, Engineering, Marketing, etc.).

• Rapid Iteration Cycles: Adapting to fast-paced development environments that require quick design turnarounds without sacrificing quality.

• Remote vs. Onsite Dynamics: For Senior roles, potentially mentoring designers who are not in the same physical location, or navigating the transition if the company shifts work arrangements.

Learning & Development Opportunities:

• Design System Expertise: Deepen knowledge in building, scaling, and managing complex design systems.

• UX Research Mastery: Develop advanced skills in qualitative and quantitative user research methodologies.

• Leadership & Mentorship: For Senior roles, hone leadership skills through mentoring junior designers and leading design initiatives.

• Product Strategy Influence: Gain experience contributing to and influencing broader product strategy.

• Industry Trends: Stay abreast of emerging design tools, technologies, and methodologies.

📝 Enhancement Note: Challenges are framed in the context of operational complexities within product development, while growth opportunities focus on skill enhancement and career progression relevant to a design operations professional.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to make a significant trade-off between user needs and business requirements. How did you approach it, and what was the outcome?" (Assesses negotiation and strategic thinking)

• "How would you approach building or scaling a design system for a growing product portfolio? What are the key operational considerations?" (Assesses design systems thinking and operational planning)

• "Walk us through a complex UX challenge you solved. What was your process, what tools did you use, and what was the impact?" (Assesses problem-solving, process, and impact measurement) Company & Culture Questions:

• "What interests you about Techconnect.id and this specific role, given it's a contract position?" (Assesses motivation and cultural alignment)

• "How do you stay updated on the latest UI/UX trends and incorporate them into your work?" (Assesses continuous learning and industry awareness)

• "Describe your experience working within an agile development process. How do you collaborate with engineers?" (Assesses cross-functional collaboration and agile understanding) Portfolio Presentation Strategy:

• Tell a Story: Frame your case studies as narratives, highlighting the problem, your journey, and the resolution.

• Focus on "Why": Clearly articulate the rationale behind your design decisions, referencing user research, best practices, or business goals.

• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes) effectively to illustrate your process and solutions.

• Quantify Your Impact: Present metrics and outcomes to demonstrate the tangible value of your work.

• Be Ready for Deep Dives: Anticipate detailed questions about your process, tools, and decision-making.

📝 Enhancement Note: Interview questions are designed to probe the candidate's operational mindset, strategic thinking, problem-solving capabilities, and ability to collaborate effectively within a product development lifecycle.

📌 Application Steps

To apply for this UI / UX Designer position:

• Submit your application through the provided link on Workable.

• Portfolio Customization: Ensure your portfolio is up-to-date and highlights projects that demonstrate your experience with design systems, user research, and cross-functional collaboration, tailored to the Senior or Mid-Level requirements.

• Resume Optimization: Clearly articulate your years of experience, proficiency in design tools, and any contributions to design operations or process improvements. Use keywords from the job description.

• Prepare Your Presentation: Practice walking through 2-3 key case studies from your portfolio, focusing on your process, decision-making, and the impact of your work. Be ready to discuss specific examples of how you've managed design delivery or contributed to design system governance.

• Research Techconnect.id: Understand their business, products, and any publicly available design philosophies or company values to better tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.