UX Designer (m/f/x) IT Air & Sea Logistics (Porto)

📍 Job Overview

Job Title: UX Designer (m/f/x) IT Air & Sea Logistics

Company: DACHSER SE

Location: Porto, Portugal

Job Type: Full-Time, Permanent

Category: IT / User Experience Design

Date Posted: April 23, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Drive user-centered design within the IT Air & Sea Logistics division, focusing on enhancing operational efficiency and user experience.

• Translate complex logistical requirements into intuitive and effective wireframes, prototypes, and high-fidelity designs for both web and mobile applications.

• Collaborate closely with cross-functional teams, including product managers, developers, and logistics stakeholders, to ensure seamless integration of front-end interfaces with back-end systems.

• Conduct rigorous user research and usability testing to gather insights, validate design decisions, and continuously optimize logistical workflows and application performance.

• Contribute to the development and maintenance of design specifications and guidelines, ensuring consistency and quality across all digital products.

📝 Enhancement Note: Given the emphasis on integrating design with back-end systems and optimizing logistical workflows, this role requires a strong understanding of how front-end user experiences impact back-end operational efficiency. The candidate will need to bridge the gap between user needs and the technical realities of a complex logistics IT environment.

📈 Primary Responsibilities

• Conduct comprehensive user research, including interviews, surveys, and observational studies, to deeply understand the needs, behaviors, and pain points of users within the logistics domain, particularly concerning air and sea freight operations.

• Develop innovative and user-centric design solutions by creating detailed wireframes, interactive prototypes, and high-fidelity mockups for a range of web and mobile applications.

• Design solutions that seamlessly integrate with existing and future back-end systems, with a specific focus on optimizing workflow efficiency, data accuracy, and operational throughput in logistics.

• Foster strong collaborative relationships with product managers, software developers, QA engineers, and key logistics stakeholders to ensure design feasibility, alignment with business objectives, and successful project execution.

• Proactively iterate on designs based on feedback from user testing, stakeholder reviews, and performance data, with a continuous aim to refine and enhance logistical processes and user satisfaction.

• Plan, execute, and analyze results from usability testing sessions, applying findings to iteratively improve the user experience, reduce friction in logistical operations, and increase adoption rates of digital tools.

• Create and meticulously maintain detailed design specifications, style guides, and design system components to ensure consistency, scalability, and efficient handoff to development and quality assurance teams.

📝 Enhancement Note: The responsibilities highlight a need for a designer who can not only create aesthetically pleasing and user-friendly interfaces but also deeply understand the operational context of air and sea logistics. This involves translating business requirements into tangible design improvements that directly impact efficiency and cost-effectiveness within DACHSER's IT systems.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in UX Design, Interaction Design, Graphic Design, Human-Computer Interaction, or a closely related field.

Experience:

• A minimum of 2-5 years of proven professional experience as a UX Designer, with a strong track record of designing and delivering successful web and mobile applications.

• Experience within the logistics or supply chain industry is highly desirable, demonstrating an understanding of its unique challenges and operational flows.

Required Skills:

• Expertise in user-centered design principles and methodologies, with a proven ability to apply them to solve complex problems.

• Proficiency in industry-standard design and prototyping tools such as Figma (highly preferred), Sketch, or Adobe XD.

• Ability to create holistic design solutions that consider both front-end user interfaces and their interaction with back-end systems and operational processes.

• Strong analytical and problem-solving skills, with the capacity to translate intricate logistical requirements and business needs into functional and intuitive design solutions.

• Excellent communication, presentation, and interpersonal skills, with the ability to effectively articulate design decisions and collaborate with diverse teams and stakeholders.

• High attention to detail and a commitment to delivering high-quality, polished design work.

Preferred Skills:

• Basic understanding of front-end development technologies, including HTML, CSS, and JavaScript, to better inform design decisions and collaborate with developers.

• Experience with design systems and component libraries.

• Familiarity with agile development methodologies.

• Experience conducting and analyzing quantitative user data.

📝 Enhancement Note: While a degree in a design field is listed, the emphasis on a strong portfolio and practical experience, especially within logistics, suggests that practical application and demonstrated skill will be prioritized over specific academic qualifications. The mention of HTML, CSS, and JavaScript as a "plus" indicates that while not mandatory, a basic understanding of front-end development will be highly valued for better collaboration and design feasibility assessment.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 3-5 distinct UX design projects, with a strong preference for projects related to logistics, supply chain, or enterprise software solutions.

• Each project should clearly articulate the problem statement, your role and contributions, the design process undertaken (research, ideation, prototyping, testing), key design decisions, and measurable outcomes or impact.

• Demonstrate a clear understanding of how your designs solved specific user pain points and contributed to business objectives, such as improved efficiency, reduced errors, or enhanced user satisfaction.

• Include examples of wireframes, user flows, interactive prototypes, and high-fidelity mockups, illustrating your design thinking and visual execution capabilities.

Process Documentation:

• Showcase your ability to document design processes and specifications clearly and thoroughly, facilitating effective collaboration with development and QA teams.

• Examples of creating and maintaining design system components, style guides, or other documentation that ensures design consistency and scalability.

• Demonstrated ability to conduct and document usability testing, including test plans, participant recruitment, session analysis, and actionable recommendations for design iteration.

• Evidence of working within established design workflows and contributing to process improvements within a team setting.

📝 Enhancement Note: The portfolio requirement is critical. Candidates must be prepared to walk through their projects, explaining their design process and the rationale behind their decisions, especially as they relate to optimizing logistics workflows and integrating with complex IT systems. Demonstrating an understanding of the full design lifecycle, from research to implementation support, will be key.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Hybrid work model, offering flexibility and work-life balance.

• Flexible attendance and working hours to accommodate individual needs.

• A truly international and collaborative work environment, fostering diverse perspectives and global teamwork.

• Real opportunities for career development and personal growth within a leading logistics provider.

• Continuous training and access to extensive learning and development platforms and tools.

• 24 vacation days per year, providing ample time for rest and personal pursuits.

• Meal allowance to support daily living expenses.

• Comprehensive health insurance for both the employee and their family, ensuring well-being.

• Employee referral program, encouraging team growth and rewarding network referrals.

Working Hours:

• Standard full-time working hours are expected, likely around 40 hours per week.

• The hybrid work model and flexible attendance policies offer significant autonomy in managing the daily schedule, provided project deadlines and collaborative needs are met.

📝 Enhancement Note: The salary estimate is based on market research for UX Designer roles in Porto, considering the mid-level experience requirement and the specialized nature of the logistics IT sector. Benefits are extensive and align with typical offerings for multinational corporations, with a strong emphasis on professional development and work-life balance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Logistics & Supply Chain IT. DACHSER SE is a global leader in logistics, and this role is within their Corporate IT Hub, focusing on developing and maintaining the digital infrastructure that powers their international air and sea freight operations. This industry demands efficiency, reliability, and constant innovation to manage complex global supply chains.

Company Size: DACHSER SE is a large, family-owned, global enterprise. This means the IT department operates at a significant scale, impacting a vast network of operations worldwide. Working in a large organization offers stability, access to extensive resources, and opportunities for global collaboration, but can also mean navigating established processes and structures.

Founded: Founded in 1930, DACHSER has a long history and a strong foundation as a family-owned business. This heritage often translates into a culture that values long-term relationships, stability, integrity, and a commitment to its employees. The company is a leader in its field, emphasizing innovation and digital transformation.

Team Structure:

• The IT team in Porto is described as a "growing, high-impact tech team" within the Corporate IT Hub.

• This role is specifically within the IT Air & Sea Logistics division, suggesting a specialized team focused on the digital solutions supporting these critical business units.

• The UX Designer will likely report to an IT Manager or Head of UX/Product Design, working within a structure that includes Product Managers and Software Developers.

Methodology:

• Data Analysis & Insights: The UX team will utilize user research, usability testing data, and potentially performance analytics to drive design decisions and identify areas for improvement in logistical processes.

• Workflow Planning & Optimization: A key focus will be on designing and refining digital workflows that enhance the efficiency, speed, and accuracy of air and sea logistics operations.

• Automation & Efficiency: Designs are expected to support automation initiatives and contribute to overall operational efficiency improvements within DACHSER's IT landscape.

Company Website: https://www.dachser.com/

📝 Enhancement Note: The company culture emphasizes "Logistics is people business," highlighting the importance of human interaction, collaboration, and employee well-being. The family-owned nature suggests a stable environment with a long-term perspective. For a UX Designer, this means understanding the human element within a large, complex, and critical industry.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a mid-level (2-5 years of experience). It requires a solid foundation in UX design principles and tools, with the ability to work independently on assigned projects while also demonstrating potential for growth into more senior or specialized roles within the IT organization.

Reporting Structure: The UX Designer will likely report to a Design Lead, Product Manager, or IT Manager within the Air & Sea Logistics IT division. They will work collaboratively with a team of developers, product managers, and other IT professionals, while also interacting with operational stakeholders across different business units.

Operations Impact: The UX Designer plays a critical role in shaping the digital tools and platforms used by DACHSER's logistics operations teams globally. Their work directly influences the efficiency, accuracy, and user satisfaction of critical air and sea freight processes. By optimizing these digital experiences, they contribute to cost savings, service improvements, and the overall competitiveness of DACHSER in the global logistics market.

Growth Opportunities:

• Operations Skill Advancement: Deepen expertise in UX design specifically for enterprise software and complex logistical workflows, becoming a subject matter expert within DACHSER's IT landscape.

• Specialization: Potential to specialize in areas like user research, interaction design, design systems, or UX strategy within the logistics domain.

• Leadership Potential: As experience grows, opportunities may arise to lead design projects, mentor junior designers, or take on more strategic product design responsibilities.

• Cross-Functional Exposure: Gain valuable experience working across different IT functions and business units, understanding the broader impact of design on organizational success.

• International Exposure: Leverage the global nature of DACHSER for potential international assignments or collaborations, broadening professional horizons.

📝 Enhancement Note: The role offers a clear path for growth within DACHSER's IT division, particularly for those who can demonstrate a strong understanding of both UX best practices and the intricacies of the logistics industry. The emphasis on a "growing, high-impact tech team" suggests a dynamic environment where contributions are visible and valued.

🌐 Work Environment

Office Type: The role is based at the DACHSER Corporate IT Hub in Porto, Portugal, located in the ICON DOURO building. This is likely a modern, professional office environment designed to foster collaboration and innovation.

Office Location(s): The specific office is located in Porto, Portugal (postal code 4100-320). This location is noted as "modern and central," suggesting good accessibility and a desirable urban setting.

Workspace Context:

• Collaborative Environment: The IT Hub is designed for collaboration, with frequent team-building events and opportunities for international exchange. The hybrid model also necessitates effective virtual collaboration tools and practices.

• Operations Tools & Technology: Employees will have access to industry-standard design and prototyping tools (Figma, Sketch, Adobe XD) and potentially internal DACHSER systems for project management and communication. A modern IT infrastructure is expected.

• Team Interaction: The role involves regular interaction with product managers, developers, and other IT professionals within the Air & Sea Logistics division, as well as engagement with logistics operations stakeholders.

Work Schedule: A hybrid work model is offered, combining remote work flexibility with in-office collaboration. Flexible attendance and working hours are also part of the package, allowing individuals to manage their schedules effectively while ensuring project deliverables and team synchronization.

📝 Enhancement Note: The Porto IT Hub is presented as a hub of innovation and quality of life. The hybrid and flexible work arrangements indicate a modern approach to employee well-being and productivity, which is attractive for professionals seeking a good work-life balance.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess qualifications and experience alignment with the role's requirements, particularly focusing on logistics-related projects.

• Hiring Manager Interview: An initial conversation with the hiring manager (Sandra Schiegg) to discuss your background, motivation, and initial fit for the team and role. This may involve a high-level overview of your portfolio.

• Technical/Design Assessment: This could involve a practical design exercise or a deep dive into your portfolio. Expect to present 1-2 key projects, detailing your process, design decisions, and the impact of your work. Be prepared to discuss how you approach user research, wireframing, prototyping, and usability testing, especially in a complex operational context.

• Team/Stakeholder Interviews: Interviews with potential colleagues (developers, product managers) and possibly key logistics stakeholders to assess collaboration skills, communication style, and cultural fit.

• Final Interview: Potentially a final discussion with senior management to confirm your suitability for the role and discuss career progression.

Portfolio Review Tips:

• Prioritize Relevance: Select projects that best demonstrate your UX skills in designing complex applications, ideally with experience in logistics, enterprise software, or process optimization.

• Tell a Story: For each project, clearly articulate the problem, your approach, your specific contributions, the challenges faced, and the measurable outcomes. Use visuals to support your narrative.

• Highlight Process: Showcase your understanding of the UX process from research to iteration. Explain why you made certain design decisions.

• Demonstrate Impact: Quantify results whenever possible (e.g., increased efficiency by X%, reduced error rates by Y%, improved user satisfaction scores).

• Prepare for Questions: Be ready to answer questions about your design choices, how you handle feedback, your preferred tools, and your understanding of integrating front-end design with back-end systems.

Challenge Preparation:

• Design Exercise: If a practical exercise is given, focus on understanding the prompt, defining the problem space, and outlining your approach before diving into detailed design. Prioritize core functionality and user flow over high-fidelity polish unless specified.

• Case Study Presentation: Practice presenting your portfolio projects concisely and engagingly. Focus on the most impactful aspects and be prepared to answer detailed questions about your process and outcomes.

• Stakeholder Communication: Be ready to discuss how you would communicate design decisions and gather feedback from non-design stakeholders, such as logistics managers.

📝 Enhancement Note: The interview process emphasizes a thorough evaluation of both design skills and practical application, especially within the context of logistics IT. A well-prepared and relevant portfolio is paramount, as it will likely form the core of the technical assessment.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly preferred), Sketch, Adobe XD. Proficiency in at least one of these is essential.

• User Research Tools: Familiarity with tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, Maze, SurveyMonkey, Lookback).

• Collaboration Tools: Experience with tools like Jira, Confluence, Slack, Microsoft Teams for project management and team communication.

Analytics & Reporting:

CRM & Automation:

• Awareness of CRM systems (e.g., Salesforce) and workflow automation tools might be helpful for understanding how user interfaces integrate with broader business processes, but direct proficiency is likely not required for this role.

📝 Enhancement Note: The explicit mention of Figma, Sketch, and Adobe XD indicates that candidates should be proficient in at least one of these industry-standard design tools. The expectation for understanding integration with back-end systems suggests that a candidate with a foundational knowledge of how front-end designs interact with databases and operational logic will be at an advantage.

👥 Team Culture & Values

Operations Values:

• Integrity: Upholding ethical standards in design and collaboration, ensuring trust with users and stakeholders.

• Respect: Valuing diverse perspectives from colleagues, users, and operational teams, fostering an inclusive design process.

• Collaboration: Actively working with product managers, developers, and logistics experts to achieve shared goals and create effective solutions.

• Innovation: Driving forward-thinking design solutions that leverage technology to improve logistics operations and user experiences.

• Efficiency: A core value in the logistics industry, reflected in the design of streamlined workflows and optimized user interfaces.

Collaboration Style:

• Cross-functional Integration: A strong emphasis on working closely with product management and development teams throughout the design lifecycle.

• Process Review Culture: Openness to feedback and iterative design, with a collaborative approach to refining workflows and user experiences.

• Knowledge Sharing: A culture supportive of sharing design insights, best practices, and learnings across the IT team and with operational stakeholders.

📝 Enhancement Note: The company's core values – respect, integrity, collaboration, and innovation – are central to its "Logistics is people business" philosophy. For a UX Designer, this translates to an environment where user needs, stakeholder input, and team synergy are highly valued, all in service of creating efficient and reliable logistics solutions.

⚡ Challenges & Growth Opportunities

Challenges:

• Bridging Design and Logistics Complexity: Translating the intricate and often specialized workflows of air and sea logistics into intuitive and user-friendly digital interfaces can be a significant challenge.

• Integrating with Legacy Systems: Potentially working with or designing alongside older IT systems may require creative solutions to ensure a cohesive and modern user experience.

• Balancing User Needs with Technical Constraints: Effectively managing stakeholder expectations and technical limitations while advocating for user-centered design principles.

• Continuous Learning: Staying abreast of evolving UX best practices, design tools, and emerging technologies within the dynamic logistics sector.

Learning & Development Opportunities:

• Operations Skill Advancement: Gaining deep expertise in UX design tailored for the logistics industry, understanding its unique challenges and opportunities.

• Industry Exposure: Learning about global logistics operations, air and sea freight processes, and the IT infrastructure that supports them.

• Mentorship & Leadership: Opportunities to learn from experienced professionals and potentially mentor junior designers as the team grows.

• Access to Tools & Training: Utilizing DACHSER's learning platforms and tools to enhance design skills and explore new technologies.

📝 Enhancement Note: The primary challenges revolve around the complexity of the logistics domain and the need to effectively integrate user-centric design principles into a large-scale, operational IT environment. The growth opportunities are significant for someone looking to specialize in UX for enterprise and industrial applications.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to translate complex business requirements into a user-friendly design. How did you ensure alignment with technical constraints and operational goals?" (Focus on your process, stakeholder communication, and problem-solving approach.)

• "How do you approach user research specifically for an industry like logistics, where users might have specialized knowledge and unique workflows?" (Discuss your methodologies for understanding user needs in a technical or operational context.)

Company & Culture Questions:

• "What interests you about DACHSER and the logistics industry specifically for a UX design role?" (Showcase your research into the company and your genuine interest in applying UX to this sector.)

• "How do you see your role contributing to the 'Logistics is people business' philosophy?" (Connect your design approach to the company's core values and human-centric focus.)

Portfolio Presentation Strategy:

• Structure: Begin with a brief overview of DACHSER and the role, then present 1-2 key projects in detail. For each project: problem, your role, process, solution, and outcomes.

• Visuals: Use clear, high-quality visuals of your wireframes, prototypes, and final designs. Annotate key elements to explain your decisions.

• Storytelling: Frame your projects as narratives. What was the challenge? How did you overcome it? What was the impact?

• Quantify: Wherever possible, use data to demonstrate the success of your designs. If exact metrics are unavailable, discuss the intended impact and how you would measure it.

• Engagement: Be prepared for interactive questions and discussions about your design choices. Treat it as a collaborative problem-solving session.

📝 Enhancement Note: Interview preparation should focus on demonstrating an understanding of DACHSER's business, the logistics industry, and how UX design can directly impact operational efficiency. Be ready to speak fluently about your design process, justify your decisions with user-centered principles and business objectives, and showcase your ability to collaborate effectively.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the DACHSER careers portal at the provided URL.

• Customize Your Resume: Tailor your resume to highlight experience in UX design, user research, prototyping, and any relevant experience in logistics, supply chain, or enterprise software. Use keywords from the job description such as "user research," "wireframing," "prototyping," "logistical processes," and "workflow optimization."

• Curate Your Portfolio: Ensure your portfolio is readily accessible and showcases your most relevant UX design projects. Prioritize projects that demonstrate your ability to solve complex user problems and improve operational efficiency. Make sure to clearly define your role and contributions in each project.

• Prepare Your Presentation: Practice presenting 1-2 key portfolio projects, focusing on your design process, decision-making rationale, and measurable outcomes. Be ready to discuss how your designs could benefit DACHSER's air and sea logistics operations.

• Research DACHSER: Familiarize yourself with DACHSER's business, its global presence, its IT hub in Porto, and its company values ("Logistics is people business"). Understanding their operational context will be crucial for discussing your approach during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.