UX Designer (hybrid)

📍 Job Overview

Job Title: UX Designer (hybrid)

Company: NTT DATA

Location: Oaks, Pennsylvania, United States

Job Type: Full-Time

Category: User Experience Design / Product Design

Date Posted: April 11, 2026

Experience Level: 5-10 Years

Remote Status: Hybrid

🚀 Role Summary

• This role is pivotal in shaping user-centric digital products and services by translating user needs into intuitive and effective design solutions.

• Focus on the end-to-end user experience lifecycle, from initial research and conceptualization through to iterative design and usability testing.

• Collaborate closely with cross-functional teams, including UI designers, product managers, and developers, to ensure seamless integration of UX principles into the product development process.

• Drive innovation in user interface and interaction design, leveraging modern design tools and methodologies to create engaging and functional user experiences.

• Contribute to the strategic vision of digital products by advocating for the user and ensuring alignment with business objectives and technical feasibility.

📝 Enhancement Note: While the original job title is "UX Designer," the responsibilities and requirements strongly indicate a role focused on product design and user experience strategy within a technology services context. The hybrid nature suggests a need for both independent work and in-office collaboration.

📈 Primary Responsibilities

• Conduct comprehensive user research, including interviews, surveys, and usability testing sessions, to deeply understand user needs, pain points, behaviors, and motivations.

• Synthesize research findings into actionable insights that inform design strategy and product development roadmaps.

• Develop information architecture and content structures that ensure logical organization and intuitive navigation for complex digital products.

• Create detailed low-fidelity wireframes, user flows, and interactive prototypes using industry-standard design tools to visualize and test design concepts and user journeys.

• Define and iterate on user interactions, including button states, transitions, animations, and overall user flow sequences, to enhance usability and engagement.

• Collaborate effectively with UI designers to translate wireframes and prototypes into visually appealing and consistent user interfaces.

• Partner with product managers to ensure designs align with product vision, business goals, and market requirements.

• Work closely with developers to assess technical feasibility, provide design specifications, and ensure accurate implementation of designed experiences.

• Analyze feedback from usability testing and post-launch metrics to iteratively refine and improve existing designs and inform future product enhancements.

• Maintain design consistency and adherence to established design systems and style guides across all digital touchpoints.

📝 Enhancement Note: The responsibilities are typical for a mid-to-senior level UX Designer, emphasizing research, ideation, prototyping, and cross-functional collaboration. The requirement to "Define how a user interacts with the product" highlights a strong focus on interaction design and user flow optimization.

🎓 Skills & Qualifications

Education:

Experience:

• Minimum of 5 years of professional experience in User Experience (UX) design, interaction design, or a closely related role.

Required Skills:

• Proficiency in industry-standard design and prototyping tools such as Figma, Sketch, Adobe XD, or Axure RP (5+ years of experience).

• Demonstrated experience in creating functional, interactive prototypes that effectively communicate design concepts and user flows (5+ years of experience).

• Strong skills in conducting various forms of user research, including user interviews, surveys, and usability testing.

• Ability to translate complex user needs and business requirements into intuitive and effective design solutions.

• Expertise in defining user flows, interaction patterns, and information architecture.

• Excellent understanding of design principles, usability heuristics, and human-computer interaction best practices.

• Proven ability to collaborate effectively with cross-functional teams, including product management, engineering, and UI design.

• Strong analytical and problem-solving skills with a data-driven approach to design decisions.

Preferred Skills:

• Experience with design systems and component libraries.

• Familiarity with agile development methodologies.

• Knowledge of front-end development principles (HTML, CSS, JavaScript) to understand technical constraints and possibilities.

• Experience in the technology services, consulting, or enterprise software industry.

• Portfolio showcasing a range of UX design projects with a focus on process and impact.

📝 Enhancement Note: The requirement for 5+ years of experience with specific design tools and prototyping directly translates to a mid-level to senior UX Designer role. The emphasis on user research and cross-functional collaboration is standard for this discipline.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is crucial, showcasing a minimum of 3-5 distinct UX design projects that demonstrate your end-to-end design process.

• Each project should clearly articulate the problem statement, your role and responsibilities, the research methodologies employed, design decisions made, and the final outcomes.

• Focus on projects that highlight your ability to solve complex user problems and deliver tangible business value.

• Include examples of wireframes, user flows, interactive prototypes, and final UI mockups where applicable.

Process Documentation:

• Demonstrate a structured approach to UX design, detailing your process from discovery and research through to iteration and delivery.

• Showcase your ability to document user research findings, personas, user journeys, and design specifications clearly and concisely.

• Provide examples of how you have iterated on designs based on user feedback and testing results, illustrating your problem-solving and refinement capabilities.

• Evidence of collaboration with development teams, including how design requirements were communicated and implemented.

📝 Enhancement Note: For a UX Designer role, a robust portfolio is non-negotiable. The emphasis here is on demonstrating a clear, repeatable design process and quantifiable results, which is highly valued in operations-adjacent roles where efficiency and impact are key metrics.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Comprehensive Health, Dental, and Vision Insurance plans.

• 401(k) retirement plan with company matching.

• Generous Paid Time Off (PTO) and paid holidays.

• Professional development opportunities, including training, conferences, and certifications.

• Hybrid work model offering flexibility and work-life balance.

• Life insurance and disability coverage.

• Employee Assistance Program (EAP).

Working Hours:

• Standard full-time hours are approximately 40 hours per week. The hybrid work arrangement allows for flexibility in scheduling, with an expectation of in-office presence for key meetings and collaborative sessions as required by business needs.

📝 Enhancement Note: Salary estimates are based on aggregated data from industry job boards and salary survey providers for UX Designers in the specified location and experience level. Benefits are typical for a large technology services company like NTT DATA.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology & Services, Consulting, Digital Transformation. NTT DATA operates at the forefront of digital innovation, providing a wide range of IT services, including AI, cloud, security, and application development, to a global clientele.

Company Size: Large Enterprise (10,000+ employees). As a global leader, NTT DATA's size offers extensive resources, diverse project opportunities, and a structured career path, while also requiring adaptability and clear communication within a large organization.

Founded: 1988 (as NTT DATA Corporation). With a long history and significant investment in R&D, NTT DATA emphasizes innovation, client success, and a forward-thinking approach to technology solutions.

Team Structure:

• The UX Designer will likely be part of a larger design or product development team, potentially within a specific business unit or client-facing project team.

• Reporting structure may involve a Design Lead, Product Manager, or a Project Manager, with collaboration extending across engineering, product management, and client stakeholders.

Methodology:

• Emphasis on data-driven decision-making and leveraging research to inform design strategy.

• Adoption of agile and iterative development methodologies to ensure flexibility and responsiveness to evolving project needs.

• Focus on innovation and responsible technology implementation to drive client success and positive societal impact.

• Commitment to diversity, inclusion, and professional growth for all employees.

Company Website: https://us.nttdata.com/

📝 Enhancement Note: NTT DATA's description highlights its global scale, commitment to innovation, and focus on digital transformation. The company's emphasis on client success and responsible innovation suggests a professional and results-oriented work environment. The size of the company implies a need for strong process adherence and effective communication across large teams.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a mid-to-senior level within the UX design discipline. It requires a significant degree of autonomy, strategic thinking, and the ability to mentor junior designers. It's a critical role that bridges user needs with business objectives and technical realities.

Reporting Structure: The UX Designer will likely report to a Design Manager, Director of Product, or a Senior Project Lead. They will work closely with Product Managers, UI Designers, Developers, and potentially client representatives. This structure emphasizes collaborative teamwork and clear lines of communication.

Operations Impact: The UX Designer's work directly impacts user adoption, customer satisfaction, and the overall success of digital products and services. By ensuring intuitive and efficient user experiences, they contribute to increased customer retention, reduced support costs, and enhanced brand perception, all of which are critical operational metrics.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific areas like user research, interaction design, accessibility, or design systems.

• Leadership Development: Transition into a Lead UX Designer role, mentoring junior team members, or managing design projects.

• Cross-Functional Mobility: Explore roles in Product Management, UI/Visual Design, or even client-facing consulting roles within NTT DATA's broader service offerings.

• Industry Expertise: Develop specialized knowledge in specific industries that NTT DATA serves (e.g., finance, healthcare, public sector).

• Continuous Learning: Access to NTT DATA's extensive training programs, workshops, and opportunities to attend industry conferences.

📝 Enhancement Note: The role offers significant growth potential within a large, global organization. The emphasis on user-centric design and its direct impact on business outcomes positions this role as integral to NTT DATA's operational success.

🌐 Work Environment

Office Type: Hybrid work model. This typically involves a mix of remote work and in-office days for collaboration, team meetings, and focused work sessions at the Oaks, PA office.

Office Location(s): Oaks, Pennsylvania, United States. This location is within the greater Philadelphia metropolitan area, offering a professional business environment and access to amenities.

Workspace Context:

• The workspace is designed to foster collaboration and innovation, with opportunities for both focused individual work and team-based problem-solving.

• Access to modern design tools and technology infrastructure is expected to support efficient workflow.

• The environment encourages interaction with a diverse range of professionals, providing ample opportunities for cross-functional learning and networking.

Work Schedule:

• Standard 40-hour work week, with flexibility in daily start and end times, subject to team and project needs. The hybrid arrangement requires proactive communication regarding availability and in-office presence.

📝 Enhancement Note: The hybrid nature of the role is a key aspect of the work environment, requiring strong self-management and communication skills. The Oaks, PA location suggests a professional office setting typical of a large corporate campus or office park.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter will typically conduct an initial phone screen to assess basic qualifications, experience, and cultural fit.

• Portfolio Review & Technical Interview: Candidates will be asked to present their portfolio, walking through 1-2 key projects. This will be followed by a technical interview focusing on UX principles, design process, problem-solving, and tool proficiency.

• Cross-Functional Interview: An interview with a Product Manager and/or a Lead Developer to assess collaboration skills, understanding of product development lifecycles, and ability to work within a team.

• Hiring Manager Interview: A final interview with the hiring manager to discuss role expectations, career growth, and overall fit with the team and company culture.

Portfolio Review Tips:

• Storytelling: Structure your portfolio presentations as compelling narratives. Clearly define the problem, your approach, your specific contributions, the challenges faced, and the measurable outcomes.

• Process Emphasis: Highlight your UX process. Showcase how you move from research to ideation, prototyping, testing, and iteration. Explain why you made certain design decisions.

• Tool Proficiency: Be prepared to discuss your experience with Figma, Sketch, Adobe XD, or Axure RP, and how you leverage these tools to achieve design goals.

• Impact Metrics: Quantify the success of your projects whenever possible. Use data to demonstrate the positive impact of your design solutions on users and business objectives.

• Tailor to NTT DATA: Research NTT DATA's services, clients, and recent projects. Try to align your portfolio examples with the types of challenges and industries they serve.

Challenge Preparation:

• Expect a potential design challenge or case study, either as a take-home assignment or an in-interview exercise.

• Focus on demonstrating your problem-solving skills, strategic thinking, and ability to work within constraints.

• Clearly articulate your assumptions and rationale throughout the challenge.

• For take-home exercises, manage your time effectively to deliver a polished and well-reasoned solution.

📝 Enhancement Note: The interview process is standard for UX roles, with a strong emphasis on the portfolio as a demonstration of practical skills and process. Preparing to articulate design rationale and quantify impact is key.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD, Axure RP (proficiency in at least one is required, 5+ years experience).

• User Research Tools: SurveyMonkey, Typeform, UserTesting.com, Lookback, or similar platforms for conducting surveys and usability tests.

• Collaboration Tools: Jira, Confluence, Slack, Microsoft Teams for project management and team communication.

Analytics & Reporting:

• Familiarity with web analytics tools like Google Analytics or Adobe Analytics to understand user behavior and measure design impact.

• Experience with A/B testing platforms to validate design hypotheses.

CRM & Automation:

• While not directly a CRM role, understanding how UX impacts CRM adoption and usability is a plus.

• Familiarity with how design decisions influence automated workflows and user journeys within applications.

📝 Enhancement Note: Proficiency in industry-standard design tools like Figma, Sketch, Adobe XD, and Axure RP is a critical requirement. Familiarity with research and collaboration tools is also expected.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user in all design decisions.

• Innovation: A drive to explore new technologies and design approaches to create cutting-edge solutions.

• Collaboration: A belief in the power of teamwork and cross-functional partnerships to achieve shared goals.

• Excellence: A dedication to high-quality design, meticulous execution, and continuous improvement.

• Integrity: Upholding ethical design practices and transparent communication.

Collaboration Style:

• Open communication and active listening are encouraged.

• A proactive approach to seeking feedback and providing constructive criticism.

• Willingness to engage in lively design discussions and debate to arrive at the best solutions.

• Emphasis on shared ownership of project success.

📝 Enhancement Note: NTT DATA's culture likely values innovation, client focus, and collaboration. For a UX Designer, embodying user-centricity and a proactive collaborative spirit will be key to success.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business/Technical Constraints: Effectively advocating for user-centric solutions while navigating project timelines, budgets, and technical limitations.

• Designing for Diverse Audiences: Creating inclusive and accessible designs that cater to a broad range of users with varying technical proficiencies and needs.

• Adapting to Evolving Technologies: Staying current with rapid advancements in design tools, methodologies, and user behavior trends.

• Managing Stakeholder Expectations: Clearly communicating design rationale and managing expectations across multiple stakeholders with potentially differing priorities.

Learning & Development Opportunities:

• Access to NTT DATA's internal training platforms and resources for continuous skill enhancement.

• Opportunities to attend industry conferences (e.g., UXPA, CHI) and workshops.

• Potential for certifications in specialized UX areas.

• Mentorship programs with senior design leaders within the organization.

• Exposure to a wide variety of projects across different industries, fostering broad experience.

📝 Enhancement Note: The challenges are typical for experienced UX professionals, requiring strong problem-solving and communication skills. The growth opportunities highlight NTT DATA's commitment to employee development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements. How did you approach it, and what was the outcome?" (Focus on your negotiation and problem-solving process).

• "Walk me through your process for designing a new feature, from initial concept to final delivery." (Highlight your research, ideation, prototyping, and testing phases).

• "How do you incorporate user feedback and usability testing results into your design iterations?" (Showcase your iterative design approach and data-driven mindset).

Company & Culture Questions:

• "What interests you about NTT DATA and this specific role?" (Research NTT DATA's mission, values, and recent projects).

• "How do you stay updated on the latest UX trends and technologies?" (Demonstrate your commitment to continuous learning).

• "How do you collaborate with developers and product managers?" (Emphasize your cross-functional teamwork skills).

Portfolio Presentation Strategy:

• Conciseness: Focus on 1-2 impactful projects that best represent your skills and experience.

• Clarity: Ensure your presentation flows logically, explaining each stage of your process.

• Visuals: Use high-quality visuals of wireframes, prototypes, and final designs.

• Storytelling: Frame your projects as narratives with clear problem statements and demonstrable outcomes.

• Q&A Readiness: Anticipate questions about your design decisions, challenges, and the impact of your work.

📝 Enhancement Note: Preparing specific examples and case studies from your portfolio will be crucial, as will demonstrating an understanding of NTT DATA's business and culture.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the NTT DATA careers portal via the provided link.

• Portfolio Customization: Select 1-2 of your most relevant UX projects that align with NTT DATA's focus on technology services and digital transformation. Ensure these projects clearly demonstrate your end-to-end design process, research methodologies, and quantifiable impact.

• Resume Optimization: Tailor your resume to highlight keywords from the job description, such as "UX Design," "Figma," "Sketch," "Adobe XD," "Axure RP," "Wireframing," "Prototyping," "User Research," and "Usability Testing." Quantify your achievements with specific metrics where possible.

• Interview Preparation: Practice articulating your design process and rationale for key projects in your portfolio. Prepare to discuss your experience with the required tools and your approach to user research and collaboration.

• Company Research: Familiarize yourself with NTT DATA's services, client industries, and recent news. Understand their commitment to innovation and client success to tailor your responses to their specific context.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.