UX Designer, Enterprise

📍 Job Overview

Job Title: UX Designer, Enterprise

Company: Jabra (GN Store Nord A/S)

Location: Ballerup, Denmark

Job Type: Full-Time

Category: Product UX / Interaction Design / Human Factors

Date Posted: May 27, 2026

Experience Level: Early Career (2-5 years)

Remote Status: On-site

🚀 Role Summary

• Design intuitive, user-centered physical experiences for headset products, with a strategic focus on TWS (True Wireless Stereo) earbuds.

• Apply deep understanding of anthropometrics and human factors to enhance the wearing experience, comfort, and usability of wearable consumer electronics.

• Collaborate across global Design, R&D, and Product Management teams to translate user needs and technical constraints into meaningful product solutions.

• Develop and test physical prototypes, mock-ups, and interaction rigs to validate design concepts and communicate user experience principles effectively.

• Contribute to defining and refining UX requirements, ensuring alignment with business goals and technical feasibility for next-generation audio devices.

📝 Enhancement Note: This role is specifically positioned within Jabra's Product UX team, emphasizing physical product design and interaction for enterprise-grade headsets, particularly TWS earbuds. The focus on anthropometry and human factors indicates a need for a designer who can translate complex user data into tangible product improvements, bridging the gap between user research and industrial design.

📈 Primary Responsibilities

• Design and develop intuitive, user-friendly physical interaction concepts, flows, and interface principles for headset products, with a primary focus on TWS earbuds.

• Leverage anthropometric data (human head and ear sizes, shapes, variations) and ergonomic insights to inform designs that optimize fit, comfort, and long-term wearing experience.

• Build and test physical prototypes, mock-ups, and interaction rigs to effectively explore, validate, and communicate design ideas to cross-functional stakeholders.

• Collaborate closely with Product Management, Software, Mechanics, Industrial Design, and CMF (Color, Material, Finish) teams to translate user needs and product requirements into cohesive and feasible product experiences.

• Support the definition and refinement of UX requirements, ensuring they align with technical constraints, business objectives, and overall product strategy.

• Contribute to solving complex interaction challenges and support the continuous development of high-quality UX outcomes across a portfolio of enterprise headset products.

• Participate in user research activities and translate insights into actionable design recommendations that enhance the overall user experience.

📝 Enhancement Note: The responsibilities highlight a hands-on approach to UX design, requiring the candidate to be adept at physical prototyping and interaction concept development. The emphasis on TWS earbuds and anthropometry suggests a specialization within wearable technology, demanding a deep understanding of how physical form impacts user experience and product performance.

🎓 Skills & Qualifications

Education:

• Bachelor's or Master's degree in Design (e.g., Industrial Design, Product Design, Interaction Design, UX Design) or a closely related field. Experience:

• Early-career professional with 2-5 years of practical experience gained through full-time roles, internships, or significant project work in physical UX, product design, or product development. Required Skills:

• Physical UX Design: Proven ability to design intuitive and user-friendly physical product experiences, especially for wearable devices.

• Interaction Design: Skill in developing interaction concepts, flows, and interface principles for physical products.

• Human Factors & Ergonomics: Strong understanding of human factors principles, ergonomics, and anthropometric data to inform design decisions for comfort and usability.

• Physical Prototyping: Proficiency in building and testing physical prototypes, mock-ups, and interaction rigs to validate design concepts.

• User-Centered Design: Demonstrated commitment to a user-centered design methodology, translating user needs into actionable design solutions.

• Cross-functional Collaboration: Ability to work effectively with diverse teams including R&D, Product Management, Industrial Design, Software, and Mechanics.

• English Communication: Clear and effective verbal and written communication skills in English, essential for a global environment.

Preferred Skills:

• TWS Earbud Design: Specific experience or a strong portfolio demonstrating understanding of designing for TWS earbuds or similar compact wearable audio devices.

• Ergonomic Testing: Experience conducting or utilizing results from ergonomic testing and user feedback sessions.

• Wearable Consumer Products: Familiarity with the design considerations and challenges specific to wearable consumer electronics.

• Industrial Design & CMF: Foundational knowledge or experience in Industrial Design and Color, Material, Finish (CMF) to facilitate collaboration.

• Global Team Experience: Experience working within or contributing to projects with international teams and diverse perspectives.

📝 Enhancement Note: The qualifications emphasize a blend of theoretical knowledge (degree, human factors) and practical application (prototyping, cross-functional work). The preferred skills highlight a desire for candidates with specialized experience in wearable technology and a collaborative mindset, crucial for success in a global product development environment.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Physical Product Case Studies: Showcase 2-3 detailed case studies of physical product designs, with a strong emphasis on TWS earbuds or similar wearables if possible. Clearly articulate the problem, your design process, the user needs addressed, and the final solution.

• Anthropometric/Ergonomic Integration: Evidence within case studies demonstrating how anthropometric data and ergonomic principles were integrated into the design process to improve fit, comfort, or usability.

• Prototyping & Validation: Include examples of physical prototypes, mock-ups, or interaction rigs created, along with explanations of how they were used to test hypotheses and gather feedback.

• Cross-functional Collaboration: Describe instances where you collaborated with engineers, product managers, or other disciplines, highlighting your role and how you contributed to achieving a unified product vision.

• Problem-Solving & Iteration: Demonstrate your ability to identify complex user or product challenges and showcase your iterative design process in arriving at a refined solution.

Process Documentation:

• User Research to Design Translation: Document your process for translating user research findings, especially those related to physical interaction and wearability, into concrete design concepts and specifications.

• Prototyping Workflow: Outline your typical workflow for physical prototyping, from ideation and material selection to testing methods and iteration.

• Stakeholder Communication: Illustrate how you communicate design concepts, rationale, and validation results to diverse stakeholders (e.g., engineers, product managers) to ensure alignment and buy-in.

📝 Enhancement Note: The portfolio requirements are geared towards showcasing practical, hands-on design capabilities in the physical product space. Candidates should be prepared to articulate their design process with a focus on how user data and physical constraints were managed to create effective TWS earbud experiences.

💵 Compensation & Benefits

Salary Range:

• Given the location (Ballerup, Denmark), experience level (Early Career, 2-5 years), and the specialized nature of UX design in consumer electronics, the estimated annual salary range for this role is DKK 350,000 - DKK 500,000. This estimate is based on industry benchmarks for UX Designers in Denmark, considering factors like cost of living, market demand for specialized design skills, and the typical compensation structure at multinational technology companies. Benefits:

• Comprehensive Health Insurance: Coverage for medical, dental, and vision.

• Pension Scheme: Generous employer contributions to a retirement savings plan.

• Generous Paid Time Off: Ample vacation days and public holidays.

• Professional Development: Opportunities for training, workshops, conferences, and further education.

• Employee Discounts: Discounts on Jabra and GN products.

• Global Mobility Opportunities: Potential for international assignments or collaborations within the GN group.

• Work-Life Balance Initiatives: Support for maintaining a healthy balance between professional and personal life.

• On-site Amenities: Access to facilities such as canteens, fitness centers, and ergonomic workspaces.

Working Hours:

• Standard full-time working hours are typically around 37-40 hours per week, with flexibility to manage work schedule around core business hours. The role is on-site, requiring presence in the Ballerup office.

📝 Enhancement Note: The salary range is an estimation based on general market data for Denmark and the specified role. Actual compensation will depend on the candidate's specific experience, qualifications, and negotiation. The benefits listed are typical for a company of Jabra's size and international presence in Denmark.

🎯 Team & Company Context

🏢 Company Culture

Industry: Consumer Electronics, Telecommunications, Audio Technology, Hearing Solutions (historically). Jabra is a brand of GN Store Nord A/S, a global leader in intelligent audio and hearing solutions. The company is undergoing a strategic shift to expand its presence in audio and video peripherals markets following the sale of its Hearing business.

Company Size: Jabra is part of GN Store Nord A/S, a large multinational corporation with over 6,000 employees globally. This indicates a structured environment with established processes but also opportunities for impact within specialized teams.

Founded: GN Store Nord was founded in 1869, bringing a rich history and deep expertise to its current operations. Jabra itself has a long-standing reputation in audio and communication devices.

Team Structure:

• Product UX Team: A global team of 13 designers located in Denmark and China, focusing on user experience for physical products.

• Cross-functional Collaboration: Close integration with Industrial Design, CMF, R&D (Software, Mechanics), and Product Management within the Enterprise Division.

• Reporting Structure: Likely reporting to a Head of UX or Design Lead within the GN Design department.

Methodology:

• User-Centricity: A core tenet, driven by bringing people closer through technology. Emphasis on understanding human needs and translating them into user-friendly solutions.

• Data-Driven Design: Utilization of user research, anthropometric data, and ergonomic insights to inform design decisions.

• Collaborative Development: A strong emphasis on teamwork and communication across disciplines to achieve cohesive product development.

• Iterative Design: The process involves building and testing prototypes to refine concepts and ensure high-quality UX outcomes.

Company Website: https://www.jabra.com/ and https://www.gn.com/

📝 Enhancement Note: Jabra's positioning as part of GN, with a recent strategic shift, suggests an innovative and evolving environment. The company culture emphasizes user needs, global collaboration, and a deep technological heritage, which are all critical for a UX Designer role focused on physical products.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an "early-career designer" with 2-5 years of experience. It represents a foundational level within the specialized field of physical UX and human factors design for consumer electronics. The responsibilities suggest a contributor role, focusing on executing design tasks under guidance and collaborating within a team.

Reporting Structure: The UX Designer will likely report to a UX Manager or Head of UX within the GN Design department. They will work closely with peers in Industrial Design, CMF, and cross-functional partners in R&D and Product Management.

Operations Impact: The UX Designer's impact is directly tied to the usability, comfort, and desirability of Jabra's physical products, particularly TWS earbuds. By ensuring intuitive interaction and superior wearing experience, they contribute to customer satisfaction, product adoption, brand loyalty, and ultimately, the commercial success of Jabra's enterprise offerings. Their work directly influences the "feel" and "usability" of the product in the user's hands and on their person.

Growth Opportunities:

• Specialization: Deepen expertise in physical UX, human factors, anthropometry, and wearable product design.

• Project Leadership: Progress to leading UX design initiatives for specific product features or smaller product lines.

• Cross-functional Expertise: Develop a broader understanding of industrial design, software development, and product management within the consumer electronics space.

• Mentorship: Gain experience working with and potentially mentoring junior designers or interns.

• Global Exposure: Expand influence and collaboration opportunities within Jabra's global design network.

• Advanced Roles: Potential progression to Senior UX Designer, Lead UX Designer, or UX Manager roles within GN.

📝 Enhancement Note: The growth path for an early-career UX Designer at a company like Jabra involves building specialized skills in physical product interaction and human factors, while also developing broader project management and cross-functional collaboration capabilities. The recent strategic pivot by GN may also present unique opportunities in emerging product categories.

🌐 Work Environment

Office Type: The role is on-site in Ballerup, Denmark, indicating a traditional office environment designed for collaboration and focused work. Jabra, as part of GN, likely provides modern office facilities.

Office Location(s): Ballerup, Denmark. This location is a hub for GN's operations, suggesting a well-equipped and professional workspace.

Workspace Context:

• Collaborative Spaces: The office environment will likely include meeting rooms, design studios, and open-plan areas conducive to cross-functional teamwork and brainstorming.

• Tools & Technology: Access to relevant design software, prototyping tools, testing equipment, and potentially 3D printing facilities necessary for physical UX work.

• Team Interaction: Frequent opportunities for direct interaction with a diverse team of designers, engineers, and product managers, fostering knowledge sharing and a dynamic work atmosphere.

• Ergonomic Focus: Given the role's emphasis on ergonomics and wearability, the workspace itself is expected to be designed with user comfort and well-being in mind.

Work Schedule: The role is full-time, typically 37-40 hours per week. While on-site, there may be some flexibility in daily start and end times, as common in many European tech companies, allowing for better work-life integration. The focus is on achieving project goals and contributing to team objectives.

📝 Enhancement Note: The on-site requirement in Ballerup emphasizes a collaborative and hands-on approach to design, where physical interaction with prototypes and direct team engagement are integral to the process. This environment is conducive to intensive design sprints and iterative development cycles.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with HR or a recruiter to assess basic qualifications, interest, and cultural fit.

• Portfolio Review & Technical Interview: A deeper dive into your portfolio with the hiring manager and potentially other UX designers. This stage will focus on your design process, problem-solving skills, and experience with physical UX, anthropometry, and prototyping. Expect to present 1-2 key case studies.

• Cross-functional Interviews: Meetings with key stakeholders from R&D (Software, Mechanics), Industrial Design, and Product Management. These interviews will assess your ability to collaborate, communicate technical concepts, and understand product requirements from different perspectives.

• Final Interview: Potentially with a senior leader within the design or product organization to discuss career aspirations, cultural alignment, and overall fit.

Portfolio Review Tips:

• Storytelling: Structure your case studies as narratives, clearly outlining the problem, your unique contribution, the design process, challenges overcome, and the impact of your solutions.

• Show, Don't Just Tell: Use high-quality visuals, sketches, renders, and photos/videos of physical prototypes to illustrate your work.

• Focus on Physicality: Emphasize your understanding of physical interaction, ergonomics, and anthropometry in your TWS earbud designs or relevant examples.

• Process Clarity: Clearly articulate your design methodology, including how you gather insights, iterate on concepts, and validate designs.

• Conciseness: Be prepared to present your portfolio within a defined timeframe (e.g., 30-45 minutes), highlighting the most relevant aspects for the role.

Challenge Preparation:

• Design Exercise: You may be given a take-home design challenge or an in-interview exercise focused on a specific aspect of TWS earbud UX or interaction design. Prepare to apply your understanding of anthropometry and ergonomics.

• Problem-Solving Scenarios: Be ready to discuss how you would approach common design challenges related to product wearability, user adoption, or interaction complexity in a TWS context.

• Stakeholder Management: Practice explaining design decisions and trade-offs to individuals with different technical backgrounds.

📝 Enhancement Note: The interview process is designed to evaluate not only design skills but also the ability to collaborate effectively within a product development team and translate specialized knowledge (human factors, anthropometry) into tangible product features. A strong, visually rich portfolio is paramount.

🛠 Tools & Technology Stack

Primary Tools:

• Design Software: Proficiency in industry-standard UX/UI design tools such as Figma, Sketch, Adobe XD, or similar for wireframing, prototyping, and interface design.

• 3D Modeling/CAD Software (Beneficial): Familiarity with tools like SolidWorks, Rhino, Fusion 360, or similar for understanding and potentially contributing to physical product design and prototyping.

• Prototyping Tools: Experience with physical prototyping methods and potentially software for creating interactive mock-ups (e.g., ProtoPie, Principle, or in-tool prototyping features).

Analytics & Reporting (Indirectly Relevant):

• While not a direct analytics role, understanding how user data and product performance metrics inform design decisions is valuable. Familiarity with data visualization tools (e.g., Tableau, Power BI) or analytics platforms can be advantageous for understanding user behavior post-launch. CRM & Automation (Less Relevant):

• This role is focused on product design, so direct experience with CRM systems or marketing automation tools is not a primary requirement. However, understanding how user feedback from customer service or product usage data is captured can be beneficial.

📝 Enhancement Note: The emphasis is on design and prototyping tools. While proficiency in standard UX design software is expected, any experience with 3D modeling or specialized physical prototyping tools would be a significant advantage for this role, given its focus on physical product interaction.

👥 Team Culture & Values

Operations Values:

• Bringing People Closer: This is Jabra's overarching purpose, driving the creation of technology that enhances human connection and communication.

• Curiosity: A drive to explore new ideas, technologies, and user needs to foster innovation.

• Collaboration: A strong emphasis on teamwork, open communication, and shared ownership across departments and global teams.

• User-Centricity: A deep commitment to understanding and serving user needs, ensuring that products are not only functional but also delightful and empowering.

• Excellence: Striving for high-quality outcomes in design, engineering, and customer experience.

Collaboration Style:

• Integrated Design Process: UX designers work hand-in-hand with Industrial Designers, CMF specialists, and R&D engineers from concept to production.

• Open Feedback Culture: Encouragement of constructive feedback and iterative improvement based on input from all team members and stakeholders.

• Global Perspective: Working with diverse teams in different regions requires strong intercultural communication skills and an appreciation for varied perspectives.

• Data-Informed Discussions: Design decisions are often supported by user research, ergonomic data, and performance metrics, leading to objective and productive discussions.

📝 Enhancement Note: The team culture at Jabra is characterized by a strong purpose-driven approach, a commitment to innovation through collaboration, and a deep respect for the user experience. Candidates should demonstrate an ability to thrive in a global, cross-functional environment where user insights are paramount.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Physicality and Technology: Integrating complex electronic components and user interfaces into compact, comfortable, and aesthetically pleasing physical forms, especially for TWS earbuds.

• Anthropometric Variability: Designing for a wide range of head and ear shapes and sizes to ensure universal comfort and secure fit.

• Cross-Disciplinary Communication: Effectively translating complex UX concepts and ergonomic requirements to engineers and product managers with different technical backgrounds.

• Rapid Technology Evolution: Staying abreast of advancements in audio technology, wearable sensors, and interaction paradigms to maintain a competitive edge.

• Global Design Consistency: Ensuring a cohesive and high-quality user experience across products developed by distributed global teams.

Learning & Development Opportunities:

• Specialized Skill Development: Opportunities to deepen expertise in human factors, ergonomics, anthropometry, and wearable technology design through internal training, workshops, and external courses.

• Industry Exposure: Attending relevant design conferences and events to learn about emerging trends and network with industry professionals.

• Mentorship Programs: Access to experienced designers and leaders within GN who can provide guidance and career advice.

• Project Variety: Working on diverse product lines and features, allowing for continuous learning and skill expansion.

• Leadership Potential: For high performers, opportunities to take on more responsibility, lead design initiatives, and mentor junior team members.

📝 Enhancement Note: The challenges presented are inherent to designing cutting-edge wearable technology. Jabra's commitment to growth likely means providing resources and opportunities for designers to tackle these challenges and develop into well-rounded experts in the field.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you used anthropometric data to improve a physical product's fit or comfort. What was the outcome?" Prepare a concise case study focusing on your process and the quantifiable or qualitative benefits.

• "How would you approach designing the physical interaction for a new type of TWS earbud feature, considering user comfort and ease of use?" Outline your step-by-step process, including research, ideation, prototyping, and validation, highlighting your use of human factors principles.

• "Imagine you have conflicting requirements from Software Engineering and Industrial Design regarding a physical product constraint. How would you mediate and find a solution?" Demonstrate your collaboration and problem-solving skills, emphasizing user needs as the guiding principle. Company & Culture Questions:

• "What do you know about Jabra's current strategic direction, particularly regarding audio and video peripherals?" Research recent company announcements and demonstrate your understanding of their market position.

• "How do you see your role contributing to Jabra's purpose of 'Bringing People Closer'?" Connect your design philosophy and skills to the company's mission.

• "Describe your ideal team environment for collaborative product development." Align your expectations with the description of Jabra's cross-functional and global team structure. Portfolio Presentation Strategy:

• Focus on Relevance: Select case studies that best showcase your experience with physical product design, TWS earbuds (if applicable), interaction design, human factors, and prototyping.

• Narrative Flow: Present each case study as a story with a clear beginning (problem/user need), middle (your process and solutions), and end (outcome/impact).

• Visual Clarity: Utilize high-quality images, sketches, renders, and videos of your prototypes. Avoid dense text; let visuals speak.

• Highlight Your Role: Clearly articulate your specific contributions, especially in cross-functional projects.

• Answer Questions Directly: Be prepared to elaborate on any aspect of your work and defend your design decisions with rationale.

📝 Enhancement Note: Preparation should focus on demonstrating a deep understanding of physical product design principles, user-centricity, and the ability to collaborate effectively. The portfolio is your primary tool; ensure it tells a compelling story of your design journey and capabilities.

📌 Application Steps

To apply for this operations position:

• Submit your application through the 'APPLY' link on the Jabra Careers portal by June 8, 2026.

• Portfolio Customization: Tailor your CV and portfolio to highlight your experience in physical UX, anthropometry, ergonomics, and TWS earbud design. Ensure your portfolio clearly demonstrates your design process and ability to create tangible solutions.

• Resume Optimization: Update your resume to include keywords from the job description such as "UX Design," "Human Factors," "Anthropometry," "Physical Prototyping," and "Interaction Design." Quantify achievements where possible.

• Company Research: Familiarize yourself with Jabra's product portfolio, recent news (especially regarding the strategic pivot), and company mission ("Bringing People Closer"). Understand their market position in enterprise audio solutions.

• Prepare Case Studies: Select 1-2 key portfolio projects to present in detail, focusing on your process, challenges, and outcomes, particularly those related to physical product design and user comfort. Practice explaining them concisely.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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