UX Designer - Credit Cards (12 Month FTC)

📍 Job Overview

Job Title: UX Designer - Credit Cards (12 Month FTC)

Company: Lloyds Banking Group

Location: Chester / Manchester, United Kingdom

Job Type: Full-Time, Temporary (12-Month Fixed-Term Contract)

Category: User Experience (UX) Design / Product Design

Date Posted: 2026-06-05

Experience Level: Mid-Senior (5+ years)

Remote Status: Hybrid (Minimum 2 days/week in office)

🚀 Role Summary

• Design and refine end-to-end user experiences for credit card customer journeys, focusing on intuitive and engaging interactions.

• Collaborate within a dedicated design team to leverage a central design system, ensuring consistency and efficiency in UI elements and content.

• Translate complex business requirements and user needs into actionable design solutions, informed by user research and usability testing.

• Advocate for and implement inclusive and accessible design principles across all product touchpoints.

• Bring designs to life through high-fidelity prototyping and clear communication with development teams and stakeholders.

📝 Enhancement Note: This role is a 12-month fixed-term contract, indicating a need for immediate impact and the ability to quickly integrate into ongoing projects. The focus on "Credit Cards" suggests a need for an understanding of financial services products and customer lifecycles within this sector. The hybrid working model with specific office days requires strong self-management and collaboration skills.

📈 Primary Responsibilities

• User Journey Crafting: Skillfully design cohesive, step-by-step user journeys for credit card products, balancing content and UI elements effectively.

• Prototyping & Visualization: Utilize prototyping software (e.g., Sketch, InVision, Figma, Axure, Adobe XD) to create interactive mockups and bring designs to life.

• User-Centric Design: Gather and interpret user research, usability testing feedback, and quantitative/qualitative data to advocate for customer needs and align stakeholders.

• Design System Utilization: Creatively use components from a central design system, identifying opportunities to improve and extend it for project and team benefit.

• Technical Adaptability: Understand and work within the technical constraints of different platforms while guiding the creation of optimal end-user experiences.

• Inclusivity & Accessibility Advocacy: Champion customer inclusion by designing accessible solutions for users of diverse ages, backgrounds, and technical abilities.

• Cross-functional Collaboration: Work closely and efficiently with multi-disciplinary teams, including product managers, researchers, developers, and business stakeholders.

• Design Delivery: See designs through to delivery, communicating effectively with developers to ensure specifications are met and user needs are addressed.

📝 Enhancement Note: The responsibility to "diplomatically push back" highlights the need for strong communication and negotiation skills, crucial for advocating for the customer within a corporate environment. The emphasis on seeing designs "through to delivery" implies involvement in the full product development lifecycle, not just initial design.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a background in Design, Human-Computer Interaction (HCI), or a related field is implied.

Experience: Minimum of 5 years of dedicated experience in User Experience (UX) Design or Interaction Design.