UX Designer

📍 Job Overview

Job Title: UX Designer

Company: Salesforce

Location: Mexico City, Mexico

Job Type: Full time

Category: User Experience / Product Design

Date Posted: August 18, 2026

Experience Level: 2-5 Years

Remote Status: Hybrid

🚀 Role Summary

• Design meaningful, engaging, and accessible human-centered workplace experiences for a global workforce within the Salesforce platform.

• Act as an "Accountable Builder" in small, cross-functional squads, driving demo-driven development and delivering outcomes in rapid, iterative cycles.

• Leverage AI coding tools daily to build, experiment, and directly implement front-end solutions, moving beyond static mockups to shipped product.

• Integrate accessibility and localization considerations deeply into the design process, ensuring inclusive and globally relevant user experiences.

📝 Enhancement Note: This role is positioned within the "Salesforce on Salesforce" team, indicating a focus on internal product development and employee experience. The emphasis on "Everyone is a Builder" and "demo-driven development" suggests a highly agile, hands-on environment where designers are expected to actively contribute to implementation and shipping. The use of AI tools is a core expectation, not just a preference.

📈 Primary Responsibilities

• Collaborate in cross-functional squads (3-5 members): Own problem definitions, co-define solutions, and deliver tangible outcomes within rapid 4-week cycles, focusing on specific business challenges.

• Demo-Driven Delivery: Prioritize building working prototypes and producing demo artifacts linked directly to project management issues (e.g., Linear issues) over extensive planning documents.

• Direct Implementation: Move beyond static mockups to directly build and refine front-end details using AI tools, working collaboratively with users, stakeholders, engineers, and product managers.

• Async-First Collaboration: Champion asynchronous communication methods (Slack, short video updates, public channels) to share progress and maintain transparency, reducing reliance on traditional meetings.

• User & Data-Centric Iteration: Distill complex problems, evaluate design trade-offs, and anchor design quality in real data and live user feedback to drive continuous improvement.

• Cross-Functional Alignment: Serve as a collaborative bridge between design, product, and engineering teams, preparing materials for research activities and producing clear documentation for accessibility and localization.

📝 Enhancement Note: The responsibilities highlight a significant shift from traditional UX roles. The "Accountable Builder" concept implies designers take ownership of the entire lifecycle from ideation to implementation and iteration, with a strong emphasis on speed and tangible output (demos). The async-first approach and demo-driven delivery are key operational shifts for this team.

🎓 Skills & Qualifications

Education:

• A related technical degree is required. Experience:

• 2-5 years of experience in User Experience (UX) design or a similar product design role.

• Demonstrated experience or strong willingness to use AI coding tools daily for building, automating, and experimenting.

• Proven ability to adapt and integrate design system components into high-fidelity, shippable solutions.

• Experience working in agile or rapid development environments with iterative cycles. Required Skills:

• User-Centered Design: Deep understanding and application of user-centered design principles.

• Systems Thinking: Ability to understand and design for complex systems and workflows.

• Storytelling: Effectively communicate design rationale and user needs.

• AI Coding Tools: Experience or high aptitude for leveraging AI tools for design and development.

• Prototyping & Demo Building: Proficiency in creating functional prototypes and demo artifacts.

• Accessibility & Localization: Capability to integrate these considerations beyond basic compliance.

• Design Systems: Experience applying and adapting design system components.

• Communication Skills: Articulate design rationale, provide/receive feedback, and navigate conflicting priorities diplomatically.

• Tools Proficiency: Expert knowledge of current design tools (e.g., Figma, Sketch, Adobe XD) and ability to quickly learn new ones.

Preferred Skills:

• Strong Generalist or Deep Specialist: Archetype of being highly skilled across multiple disciplines or an expert in a specific niche (e.g., visual design, technical implementation).

• Front-end Development Exposure: Familiarity or experience with front-end development concepts and implementation.

• User Research: Experience conducting or contributing to user research activities.

• Agile Methodology: Familiarity with Agile or Scrum frameworks.

📝 Enhancement Note: The emphasis on a "technical degree" and "AI coding tools" suggests a role that bridges traditional UX with more technical implementation. The "Strong Generalist" or "Deep Specialist" preference indicates openness to diverse skill profiles within the UX domain, provided they align with the team's builder-centric, outcome-driven approach.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate End-to-End Ownership: Showcase projects where you took ownership from problem definition through to a shipped solution or a highly polished, functional prototype.

• Showcase AI Tool Integration: Include examples of how you've utilized AI or similar advanced tools to accelerate design, prototyping, or implementation.

• Highlight Design System Application: Provide examples of how you've applied, adapted, or contributed to design systems to ensure consistency and efficiency.

• Illustrate User-Centricity & Iteration: Present case studies that clearly articulate the problem, your design process, how user data and feedback informed iterations, and the final outcome.

• Demonstrate Accessibility & Localization: Include projects where accessibility and localization were critical considerations and how you addressed them.

Process Documentation:

• Workflow Design and Optimization: Clearly document the user flows and workflows you designed, explaining the rationale behind them and any optimizations made to improve efficiency or user experience.

• Implementation and Automation Methods: For projects involving direct implementation, detail the tools and methods used, especially AI tools, and how they streamlined the process.

• Measurement and Performance Analysis: For shipped products or prototypes, outline how you would measure success, what metrics are important, and how you would use data to iterate.

📝 Enhancement Note: The portfolio requirement is heavily geared towards demonstrating a "builder" mentality and an ability to ship. Static mockups are de-emphasized in favor of working prototypes, demos, and evidence of direct contribution to implementation, especially using AI tools. The focus is on tangible results and process efficiency.

💵 Compensation & Benefits

Salary Range:

• Based on Salesforce's typical compensation structure for UX Designers with 2-5 years of experience in major tech hubs, and considering the cost of living in Mexico City, a competitive annual salary range is estimated to be between MXN $600,000 to $900,000. This estimate is a benchmark and actual compensation will depend on experience, skills, and specific qualifications. Benefits:

• Comprehensive Health Insurance: Medical, dental, and vision coverage for employees and dependents.

• Retirement Savings Plan: Contribution matching or defined benefit plan for long-term financial security.

• Paid Time Off (PTO): Generous vacation days, sick leave, and paid holidays.

• Professional Development: Opportunities for training, certifications, conferences, and access to learning platforms.

• Employee Stock Purchase Program (ESPP): Opportunity to purchase company stock at a discounted rate.

• Wellness Programs: Resources and initiatives focused on physical and mental well-being.

• Flexible Work Arrangements: Hybrid work model allowing for a balance between office collaboration and remote flexibility.

Working Hours:

• Standard full-time working hours are typically 40 hours per week. The "Async-First Collaboration" approach suggests flexibility in daily scheduling, with an emphasis on asynchronous communication and meeting project deadlines rather than strict adherence to a 9-to-5 schedule.

📝 Enhancement Note: Salary is estimated based on industry benchmarks for a major tech company like Salesforce in a significant market like Mexico City. Benefits are standard for large tech organizations and tailored to support a hybrid, growth-oriented work environment. The emphasis on async communication hints at a flexible approach to working hours, as long as deliverables are met.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software & Technology, Customer Relationship Management (CRM), Artificial Intelligence (AI)

Company Size: Salesforce is a large enterprise company, with tens of thousands of employees globally. This means access to extensive resources, established processes, and a vast network, but also requires adaptability within specific teams.

Founded: 1999. Salesforce has a long history of innovation and market leadership, consistently evolving its platform and offerings.

Team Structure:

• "Salesforce on Salesforce" UX Design Team: This team operates as a specialized unit focused on improving internal employee experiences and solving business challenges using the Salesforce platform itself.

• Cross-Functional Squads: Designers will work in small, focused teams of 3-5 members, typically including product managers, engineers, and other designers. This structure promotes close collaboration and shared ownership.

• Reporting: While reporting structures can vary, designers likely report into a UX Design Lead or Manager within the "Salesforce on Salesforce" organization, with project-level collaboration across various departments.

Methodology:

• "Everyone is a Builder" Philosophy: This core tenet empowers all team members, including designers, to actively participate in building, experimenting, and shipping solutions.

• Demo-Driven Development: Emphasis on rapid prototyping and shipping working demos as the primary measure of progress and success, rather than extensive documentation.

• AI-Augmented Workflows: Integration of AI tools is central to accelerating design, development, and automation efforts.

• Async-First Communication: Prioritizing asynchronous communication to enhance efficiency and accommodate global teams.

• Systems Thinking & User-Centricity: Applying a holistic approach to problem-solving, understanding how different components interact, and grounding decisions in user needs and data.

Company Website: https://www.salesforce.com/

📝 Enhancement Note: The company culture at Salesforce is generally known for its "Trailblazer" ethos, emphasizing innovation, customer success, and core values. The "Salesforce on Salesforce" team appears to embody a more modern, agile, and experimental approach, pushing the boundaries of traditional roles with a strong focus on AI and direct contribution to product development.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level UX Designer (2-5 years of experience), focusing on direct contribution and execution within a specialized team. It offers a unique opportunity to gain experience in internal product development and the application of AI in design.

Reporting Structure: The designer will likely report to a UX Design Manager or Lead within the "Salesforce on Salesforce" organization. They will work closely with Product Managers and Engineers in agile squads, fostering a collaborative, peer-to-peer working environment.

Operations Impact: As part of "Salesforce on Salesforce," the designer's work directly impacts the productivity, efficiency, and experience of Salesforce's global workforce. By solving internal business challenges on the platform, they demonstrate the value of Salesforce products and contribute to operational excellence from the inside out. This role allows for direct impact on how Salesforce employees work, utilizing the company's own cutting-edge technology.

Growth Opportunities:

• Deepen AI Integration Skills: Become a proficient user and advocate for AI tools in design and development workflows, a highly valuable skill in the evolving tech landscape.

• Specialize in Internal Tooling: Gain expertise in designing for enterprise employee experiences, a niche but critical area within large organizations.

• Advance to Senior/Lead UX Designer: Progress by demonstrating strong ownership, successful project delivery, and leadership within squads.

• Explore Product Management or Engineering: The hands-on, "builder" nature of the role could provide a foundation for transitioning into related disciplines if desired.

• Contribute to Design System Evolution: Influence and expand the design system used across internal Salesforce products.

📝 Enhancement Note: The growth path here is strongly tied to embracing the team's unique methodologies (AI, demo-driven, async-first) and demonstrating impact on internal operations. The role offers a chance to be at the forefront of how large enterprises leverage their own platforms and AI for internal efficiency.

🌐 Work Environment

Office Type: Hybrid work model. This suggests a blend of in-office collaboration and remote work. The office environment is likely designed to foster collaboration, innovation, and team cohesion.

Office Location(s): Mexico City, Mexico. This indicates a presence in a major Latin American tech hub, offering opportunities for local networking and cultural integration.

Workspace Context:

• Collaborative Spaces: The office will likely feature open workspaces, meeting rooms, and breakout areas designed for teamwork and brainstorming.

• Technology-Rich Environment: Access to modern design tools, high-performance computing, and robust connectivity is expected, supporting the "builder" culture and AI tool usage.

• Cross-Functional Interaction: Frequent opportunities to interact with product managers, engineers, and other stakeholders within agile squads, fostering a dynamic and integrated work environment.

Work Schedule: While a standard 40-hour work week is typical, the "Async-First Collaboration" approach suggests flexibility. The focus is on delivering outcomes and demos within rapid cycles, allowing for adaptable scheduling as long as team collaboration and deadlines are met. This environment is well-suited for individuals who can manage their time effectively and communicate proactively.

📝 Enhancement Note: The hybrid model and async-first approach indicate a modern, flexible work environment that values autonomy and results over strict physical presence. The workspace is expected to be technologically advanced to support the team's innovative methodologies.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter will review your application and resume, looking for alignment with the core requirements, particularly experience with UX design, a builder mentality, and any mention of AI tools or agile methodologies.

• Portfolio Review: Candidates will be asked to submit a portfolio. This is a critical step where the hiring team will assess your work samples for user-centered design principles, problem-solving skills, design system application, and evidence of shipping or building solutions.

• Hiring Manager Interview: A discussion with the hiring manager to delve deeper into your experience, motivations, and fit with the "Salesforce on Salesforce" team's culture and unique operating model. Expect questions about your approach to collaboration, AI tools, and demo-driven development.

• Design Challenge / Case Study: You may be given a design challenge or asked to present a case study from your portfolio. This will assess your problem-solving abilities, design process, communication skills, and how you handle feedback. The focus will be on your ability to articulate design decisions and demonstrate impact.

• Team/Cross-Functional Interviews: Interviews with potential team members (engineers, product managers) to evaluate your collaboration style, technical understanding, and ability to integrate into a cross-functional squad.

Portfolio Review Tips:

• Focus on "Builder" Projects: Prioritize projects where you were deeply involved in implementation, experimentation, or shipped a tangible product, rather than just conceptual work.

• Showcase AI Tool Usage: Explicitly detail how you used AI tools to accelerate your design process, build prototypes, or implement features. This is a key differentiator for this role.

• Emphasize Demo-Driven Delivery: If possible, include examples of working demos or interactive prototypes. Explain your process for creating these and how they drove decisions.

• Structure Case Studies Clearly: For each project, clearly articulate the problem, your role, your process (including user insights and data), the solutions you designed and built, and the outcomes or impact.

• Be Ready to Discuss Trade-offs: Be prepared to discuss the decisions you made, the trade-offs you considered, and how you navigated them, especially in the context of rapid development cycles.

Challenge Preparation:

• Understand the "Salesforce on Salesforce" Context: Research the team's mission and methodology (builder mentality, AI, demo-driven, async-first).

• Practice Articulating Design Rationale: Be able to clearly explain why you made specific design choices.

• Prepare to Discuss AI's Role: Think about how AI can be leveraged in design and how you would approach integrating it into your workflow.

• Focus on Tangible Outcomes: Frame your answers and portfolio examples around delivering value and measurable results.

📝 Enhancement Note: The interview process heavily emphasizes practical application, a builder mindset, and the ability to integrate AI tools. The portfolio is paramount, and candidates must tailor their presentation to highlight these specific requirements.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping Tools: Expertise in industry-standard tools such as Figma, Sketch, Adobe XD, or similar. The ability to quickly learn new tools is essential.

• AI Coding/Design Tools: Proficiency or strong willingness to use AI-powered design and coding assistants (e.g., GitHub Copilot, Midjourney for ideation, or specific AI tools integrated into Salesforce's platform).

• Prototyping Platforms: Tools for creating interactive prototypes that can be used for demos and user testing.

Analytics & Reporting:

• Data Analysis Tools: Familiarity with tools for analyzing user data and performance metrics to inform design decisions. While not explicitly stated as a primary responsibility, understanding data is crucial for iteration.

• Dashboarding Tools: Experience with tools that help visualize data and track key performance indicators (KPIs) for design initiatives.

CRM & Automation:

• Salesforce Platform: Deep understanding and experience designing on the Salesforce platform is a significant advantage, given the role's context.

• Project Management Tools: Experience with tools like Linear (mentioned in the description) for issue tracking and workflow management.

• Collaboration & Communication Tools: Proficiency in Slack (mentioned) for async communication and team collaboration.

📝 Enhancement Note: The technology stack leans heavily into modern, AI-augmented design and development workflows. Proficiency with design tools is a given, but the explicit mention of AI coding tools and the Salesforce platform itself are key differentiators.

👥 Team Culture & Values

Operations Values:

• Builder Mentality: A proactive, hands-on approach where everyone is empowered and expected to build, experiment, and ship solutions.

• Bias for Action & Speed: A relentless drive to deliver results quickly through rapid iteration and demo-driven development.

• Curiosity & Adaptability: Eagerness to embrace new AI-driven ways of working, experiment with new methods, and adapt to constant change.

• Collaboration & Empathy: Working effectively in small, cross-functional squads, valuing thoughtful storytelling, and understanding user needs deeply.

• Ownership & Accountability: Taking full responsibility for problem definitions, solution co-creation, and delivering outcomes.

Collaboration Style:

• Async-First: Emphasizing asynchronous communication (Slack, video updates) to maintain efficiency and transparency, reducing reliance on traditional meetings.

• Squad-Based: Working in small, focused, cross-functional teams where designers, product managers, and engineers collaborate closely.

• Demo-Centric: Collaboration is often centered around showcasing working prototypes and demos, facilitating direct feedback and iterative refinement.

• Direct Implementation: Designers work directly alongside engineers and product managers, blurring traditional role boundaries in the pursuit of shipping solutions.

📝 Enhancement Note: The team culture is highly experimental and agile, mirroring a startup within a large enterprise. The emphasis on "builder" culture, AI integration, and async communication defines a unique operational environment that values speed, innovation, and hands-on contribution.

⚡ Challenges & Growth Opportunities

Challenges:

• Rapid Iteration Cycles: Adapting to and thriving within very short, 4-week development cycles requires strong time management and the ability to make quick, informed decisions.

• Embracing AI Tools: Successfully integrating and becoming proficient with new AI tools for design and coding can be a learning curve.

• Async-First Communication: Shifting from traditional synchronous communication to an async-first model requires discipline and proactive communication habits.

• "Builder" Mentality Expectations: Moving beyond traditional UX roles to actively participate in front-end implementation can be a significant adaptation for some designers.

• Balancing Design Craft with Speed: Maintaining high design quality and user experience standards while operating at a rapid pace.

Learning & Development Opportunities:

• Mastering AI in Design: Gaining deep expertise in leveraging AI tools for design, prototyping, and potentially even implementation.

• Internal Product Design Expertise: Developing a specialized skill set in designing for enterprise employee experiences and internal platforms.

• Agile & Demo-Driven Methodologies: Becoming highly proficient in these fast-paced, outcome-oriented development practices.

• Cross-Functional Skill Development: Gaining exposure and practical experience in product management and front-end development through close collaboration.

• Career Advancement: Opportunities to grow into Senior UX Designer, Lead UX roles, or explore adjacent paths within Salesforce's extensive organization.

📝 Enhancement Note: The challenges are directly tied to the team's innovative operating model, pushing candidates to develop new skills and adapt their working style. The growth opportunities are significant for those who embrace these challenges and contribute to the team's unique approach to product development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you acted as an 'Accountable Builder' and what that entailed." (Focus on ownership, direct contribution, and shipping.)

• "How would you approach designing a new feature for our internal sales workflow using AI tools?" (Highlight your process, AI tool suggestions, and how you'd incorporate user feedback.)

• "Walk us through a project where you used demo-driven development. What was the outcome?" (Emphasize tangible results, iteration based on demos, and speed.)

• "How do you ensure accessibility and localization are integrated from the start, especially in a fast-paced environment?" (Discuss your process, tools, and how you'd advocate for these aspects.)

• "Describe your experience with design systems. How would you adapt existing components for a new internal tool?" (Showcase understanding of design systems and practical application.) Company & Culture Questions:

• "Why are you interested in the 'Salesforce on Salesforce' team specifically?" (Demonstrate understanding of their mission and unique approach.)

• "How do you handle conflicting priorities or feedback within a cross-functional squad?" (Highlight communication, diplomacy, and focus on team goals.)

• "What are your thoughts on async-first communication and how would you contribute to its success?" (Show your understanding of its benefits and how you'd adapt.)

• "How do you stay current with AI advancements in UX and product development?" (Show your commitment to continuous learning.) Portfolio Presentation Strategy:

• Start with the "Why": Clearly articulate the business problem or user need you addressed.

• Emphasize Your Role as a "Builder": Detail your direct contributions, especially any implementation or AI tool usage.

• Show, Don't Just Tell: Use visuals, interactive prototypes, or short video demos where possible.

• Highlight Iteration and Data: Explain how user feedback and data informed your design decisions and improvements.

• Discuss Outcomes and Impact: Quantify results where possible, or describe the qualitative impact of your work.

• Be Prepared for Deep Dives: Anticipate questions about specific design choices, technical considerations, and your thought process.

📝 Enhancement Note: Interview preparation should focus on demonstrating a hands-on, builder mentality, proficiency with modern tools (especially AI), and an understanding of agile, demo-driven, and async-first methodologies. The portfolio is the primary evidence.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the Salesforce Careers portal using the provided link.

• Curate Your Portfolio for "Builder" Impact: Select 2-3 projects that best showcase your ability to design, build, and ship solutions. Prioritize examples demonstrating the use of AI tools, direct implementation contributions, or a strong demo-driven process. Ensure you have clear documentation of the problem, your process, and the outcome.

• Tailor Your Resume for Operations & AI: Highlight keywords related to user-centered design, AI tools, agile methodologies, cross-functional collaboration, and any experience with internal tooling or enterprise platforms. Quantify your achievements whenever possible.

• Prepare Your Portfolio Presentation: Practice walking through your selected projects, focusing on your direct contributions as a "builder," your use of AI tools, and how you delivered tangible outcomes. Be ready to discuss your design rationale and trade-offs.

• Research "Salesforce on Salesforce": Understand the team's mission, their "Everyone is a Builder" philosophy, and their emphasis on AI and demo-driven development. This research will inform your answers and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.