UX Designer

📍 Job Overview

Job Title: UX Designer

Company: Right Formula LTD

Location: London, England, United Kingdom

Job Type: Full-time

Category: Product Design / UX/UI

Date Posted: 2026-04-29

Experience Level: Mid-level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Drive end-to-end User Experience (UX) design for a new SaaS platform and digital products within the sports marketing technology division.

• Establish and evolve a comprehensive design system and component library to ensure consistency and scalability across all digital interfaces.

• Conduct user research, usability testing, and stakeholder interviews to gather critical insights that inform user-centered design decisions.

• Collaborate closely with Product Managers and Engineering teams in an agile development environment to deliver high-quality, value-driven solutions.

• Partner with Client Services and Client Success Management teams to translate client feedback and business needs into effective UX designs.

📝 Enhancement Note: This role is positioned within a rapidly growing technology division of an established sports marketing agency. The emphasis on "founding voice," "building from scratch," and "making their mark" suggests a significant opportunity for an entrepreneurial UX Designer to shape the product design culture and processes. The hybrid work arrangement implies a balance between in-office collaboration and remote flexibility, typical for modern tech teams.

📈 Primary Responsibilities

• Lead the entire UX design lifecycle, from initial discovery and concept development through to the creation of polished, production-ready user interfaces.

• Develop and maintain a robust design system and component library, establishing clear standards and guidelines that support product growth and scalability.

• Execute user research methodologies, including interviews, usability testing, and surveys, to gather actionable insights and validate design hypotheses.

• Synthesize research findings and client feedback into user personas, journey maps, and user flows to effectively communicate user needs and design rationale.

• Design intuitive information architecture and engaging user interactions for web-based platforms, ensuring a seamless and valuable user experience.

• Create wireframes, prototypes (low to high fidelity), and high-fidelity mockups to effectively communicate design concepts and test user flows.

• Collaborate with engineering teams to ensure accurate implementation of designs, providing clear developer handoffs and addressing technical constraints.

• Proactively identify and address UX debt, proposing and prioritizing improvements based on strategic impact and user feedback.

• Contribute to the definition and refinement of the company's product design process, including tooling, documentation, and critique sessions.

• Support the development of client-facing digital experiences and client success management tools, ensuring alignment with brand strategy and user needs.

📝 Enhancement Note: The responsibilities highlight a hands-on role requiring both strategic thinking and detailed execution. The emphasis on "end-to-end UX design" and "building and evolving our design system" indicates a need for a candidate who can not only design but also establish foundational design practices. Collaboration with client-facing teams is a key aspect, suggesting the need for strong communication and stakeholder management skills.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction (HCI), or a related field is often preferred for foundational knowledge. Equivalent practical experience will also be considered.

Experience: Proven UX/product design experience, ideally within a SaaS or digital product environment, with a minimum of 2-5 years of relevant professional experience. Experience in fast-paced, early-stage, or scale-up environments is a distinct advantage.

Required Skills:

• Figma Proficiency: Mastery of Figma for component creation, auto-layout, variants, prototyping, and seamless developer handoff.

• Miro Expertise: Skilled in using Miro for collaborative workshops, journey mapping, brainstorming, and synthesizing user research.

• Design Systems & Component Libraries: Experience in creating, contributing to, or maintaining shared design languages and component libraries.

• Information Architecture & Interaction Design: Strong understanding of structuring content and designing intuitive user interactions.

• Prototyping: Ability to create prototypes at varying fidelity levels to test concepts and communicate design ideas effectively.

• User-Centered Design Principles: Deep understanding and application of user-centered design methodologies.

• Agile Methodologies: Experience working within agile development frameworks (e.g., Scrum, Kanban), understanding sprint planning, reviews, and continuous iteration.

• Communication & Presentation: Excellent verbal and written communication skills, with the confidence to present and defend design decisions to diverse audiences, including clients and senior stakeholders.

• Problem-Solving & Strategic Thinking: Ability to analyze complex problems, ask critical questions, and develop strategic, user-focused solutions.

• Independent Work Ethic: Ability to manage workload effectively, prioritize tasks, and work autonomously with clear communication.

Preferred Skills:

• User Research Methods: Experience conducting interviews, usability testing, surveys, and synthesizing findings through affinity mapping and other qualitative analysis techniques.

• Accessibility Standards (WCAG): Familiarity with Web Content Accessibility Guidelines and inclusive design practices.

• Front-End Development Understanding: Basic knowledge of HTML/CSS to facilitate smoother collaboration with engineers and understand technical feasibility.

• Jira/Confluence Proficiency: Experience working with agile project management tools like Jira and Confluence for task tracking and documentation.

• Data Analytics & Visualization: Knowledge of analytics and data visualization tools to inform design decisions and measure impact.

• Motion Design/Micro-interactions: Experience in adding subtle animations or interactive elements to enhance user experience.

• SaaS/B2B Product Design Background: Specific experience designing for Software-as-a-Service or Business-to-Business platforms.

• Client-Facing Experience: Exposure to client interactions or working alongside commercial/account management teams.

📝 Enhancement Note: The "Essential" skills list is quite extensive, emphasizing practical tool proficiency and core UX competencies. The "Desirable" skills indicate areas where the company sees value in candidates who can bring additional expertise, particularly in research, accessibility, and technical understanding, which would accelerate their product development and integration efforts. The mention of "2-5 years" experience suggests this is a mid-level role where candidates are expected to be largely self-sufficient but also capable of growth.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio that clearly demonstrates strategic thinking, strong visual craft, and a well-articulated design process, going beyond just polished final deliverables.

• Case studies showcasing end-to-end design projects, detailing the problem, your approach, the solutions you designed, and the impact of your work.

• Examples of how you've translated user research and stakeholder feedback into actionable design decisions and user-centered solutions.

• Evidence of experience in creating or contributing to design systems, component libraries, and establishing consistent design standards.

• Demonstrations of your proficiency with core design and collaboration tools, particularly Figma and Miro, through project examples.

Process Documentation:

• Examples of how you document your design process, including user research findings, design rationale, and iteration history.

• Showcase your ability to define and champion design processes, including tooling, documentation standards, and critique methodologies.

• Illustrate how you work within an agile environment, perhaps detailing your contributions to sprint planning, reviews, or backlog refinement from a design perspective.

• Demonstrate how you collaborate with product and engineering teams, potentially through examples of handoffs, design specifications, or joint problem-solving sessions.

📝 Enhancement Note: The emphasis on a portfolio demonstrating "strategic thinking, strong visual craft, and a clear design process" is crucial. Candidates should focus on telling a story about their design journey, not just presenting final screens. They should highlight how they approach problems, conduct research, iterate based on feedback, and collaborate with teams. The mention of "not just polished deliverables" means showing the messy middle and the strategic thinking behind the final output.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a mid-level UX Designer (2-5 years experience) in London, a competitive salary range would typically fall between £45,000 and £65,000 per annum. This estimate accounts for the cost of living in London, the specific skills required, and the growth potential within a tech startup environment.

Benefits:

• Hybrid Working Model: Offers flexibility with a balance of in-office collaboration and remote work.

• Health & Wellness: Comprehensive health insurance, potentially including dental and vision coverage, and wellness programs.

• Professional Development: Opportunities for continuous learning, training, conferences, and skill enhancement relevant to UX design and product development.

• Pension Scheme: Contribution to a company pension plan, providing long-term financial security.

• Generous Paid Time Off: Ample vacation days, public holidays, and potential for sick leave.

• Collaborative Work Environment: Access to a dynamic team culture that values ideas and innovation.

• Impactful Work: The opportunity to shape product direction and contribute to a growing SaaS platform from its early stages.

Working Hours: Standard full-time working hours are expected, typically around 40 hours per week. The hybrid arrangement offers flexibility in how these hours are structured, with an emphasis on productivity and collaboration rather than strict adherence to a 9-to-5 schedule.

📝 Enhancement Note: Salary ranges are estimates and can vary significantly based on the candidate's specific experience, portfolio strength, and negotiation skills. The benefits listed are common for tech companies in London, but specific details would need to be confirmed. The "entrepreneurial" and "startup" nature of the tech division suggests potential for equity or performance-based bonuses, though these are not explicitly mentioned.

🎯 Team & Company Context

🏢 Company Culture

Industry: Sports Marketing Technology & Agency Services. Right Formula operates at the intersection of sports marketing expertise and innovative technology solutions, offering a unique blend of traditional agency services and a new SaaS platform. This dual focus provides a dynamic environment where creative strategy meets technological development.

Company Size: The organization is described as "fast-growing" and an "entrepreneurial team at the ground floor of something genuinely new" within its technology division, while also having established offices in the UK and US. This suggests a company culture that balances the agility and innovation of a startup with the stability and resources of an established agency.

Founded: While the founding date of the parent company isn't specified, the text highlights the recent launch of its technology division, indicating a company that is evolving and investing in new ventures.

Team Structure:

• The UX Designer will be part of the Product Team, working closely with Product Management and Engineering.

• They will also collaborate extensively with Client Services and Client Success Management teams, bridging the gap between internal product development and client needs.

• The role is described as a "founding voice" in product design culture, implying a lean, agile team structure where individual contributions are highly visible and impactful.

Methodology:

• Agile Development: The team operates within an agile environment, emphasizing iterative development, sprint planning, and continuous feedback loops.

• User-Centered Design: Design decisions are grounded in user research, usability testing, and direct stakeholder feedback, ensuring solutions are value-driven.

• Design System Approach: A commitment to building and maintaining a scalable design system and component library to ensure consistency and efficiency.

• Collaborative Problem-Solving: Encourages close collaboration between design, product, engineering, and client-facing teams to tackle complex challenges.

Company Website: https://www.rightformula.com/

📝 Enhancement Note: The company's dual nature as an agency and a tech provider is a key differentiator. This means the UX Designer will likely work on both internal product development for their SaaS platform and potentially bespoke digital solutions for clients, requiring adaptability and a broad understanding of user needs in different contexts. The "entrepreneurial" aspect of the tech division suggests a culture that rewards initiative and innovation.

📈 Career & Growth Analysis

Operations Career Level: This UX Designer role is positioned at a Mid-Level (2-5 years of experience). The responsibilities indicate a significant degree of autonomy, ownership, and the opportunity to influence foundational design processes and culture. It's more than just executing tasks; it involves shaping how design is done.

Reporting Structure: The UX Designer will work directly within the product team, collaborating closely with Product Managers and Engineers. They will also partner with Client Services and Client Success Managers. The direct reporting line is likely to a Product Lead or Head of Product within the technology division.

Operations Impact: While not a traditional "Revenue Operations" or "Sales Operations" role, this UX Designer role has a profound impact on the business's operational efficiency and revenue generation through its technology products.

• SaaS Platform: A well-designed SaaS platform directly impacts user adoption, retention, and customer satisfaction, which are key drivers of recurring revenue.

• Client Experience: Enhancing client and guest experiences through thoughtful digital design can lead to stronger client relationships, increased client retention, and potential for upselling services.

• Internal Efficiency: A robust design system and clear design processes streamline collaboration between design, product, and engineering, leading to faster development cycles and reduced rework, thus improving operational efficiency.

Growth Opportunities:

• Design Leadership: As a "founding voice," there's a clear path to becoming a lead designer or design manager as the technology division scales.

• Specialization: Opportunity to deepen expertise in specific areas like design systems, user research, or product strategy within the sports tech domain.

• Cross-Functional Skill Development: Exposure to product management, agile development, and client-facing strategies can broaden skill sets.

• Impactful Project Ownership: Leading design initiatives from inception to launch, gaining significant project management and strategic experience.

• Industry Exposure: Working within the dynamic sports marketing and technology sectors offers unique learning opportunities.

📝 Enhancement Note: The description emphasizes building "something genuinely new" and being a "founding voice." This implies significant growth potential for someone who can take initiative and contribute to establishing best practices. The role is positioned to have a direct impact on the success of the new SaaS platform, offering a chance to shape product direction and user experience from its early stages.

🌐 Work Environment

Office Type: The role is based in London and operates on a Hybrid work arrangement. This suggests a modern office environment designed to facilitate collaboration, with shared workspaces, meeting rooms, and potentially dedicated design spaces, alongside the flexibility of remote work.

Office Location(s): Right Formula has offices in the UK, with this specific role based in London. The exact office location within London would need to be confirmed, but it's likely in a central business district accessible via public transport.

Workspace Context:

• Collaborative Hub: The office space is expected to foster collaboration, with opportunities for face-to-face interaction with product managers, engineers, and client-facing teams.

• Technology-Enabled: The workspace will likely be equipped with the necessary tools and technology to support design work, including high-speed internet, comfortable workstations, and potentially private spaces for focused work or calls.

• Agile Environment: The physical workspace will support agile ceremonies and team interactions, promoting a dynamic and responsive work culture.

Work Schedule: A standard full-time schedule (approx. 40 hours per week) is expected. The hybrid model allows for flexibility in structuring these hours, balancing in-office collaboration days with remote work days. This structure is designed to accommodate deep work, team syncs, and personal needs.

📝 Enhancement Note: The hybrid nature of the role is a significant feature. Candidates should expect a structured approach to hybrid work, likely with designated days for in-office collaboration to facilitate team sprints, workshops, and brainstorming sessions. The company's entrepreneurial spirit suggests a dynamic and adaptable work environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter or hiring manager to assess basic qualifications, cultural fit, and interest in the role and company.

• Portfolio Presentation & Technical Interview: A more in-depth session where the candidate presents their portfolio, discussing their design process, strategic thinking, and problem-solving skills. This may include a discussion of specific case studies and how they approached challenges.

• Team/Stakeholder Interviews: Meetings with members of the product team (Product Managers, Engineers) and potentially client-facing stakeholders to assess collaboration skills, communication style, and alignment with team dynamics.

• Design Challenge (Potentially): Candidates might be asked to complete a take-home design exercise or a live design critique session to evaluate their practical skills and thought process.

• Final Interview: A discussion with senior leadership to finalize the decision, focusing on strategic alignment and overall fit with the company's vision.

Portfolio Review Tips:

• Tell a Story: Structure your portfolio around case studies that narrate your design journey for key projects. Clearly outline the problem, your research, your design process, the solutions implemented, and the measurable impact.

• Show Your Process: Don't just show final screens. Include wireframes, user flows, prototypes, research insights, and iterations to demonstrate your thinking and problem-solving abilities.

• Highlight Strategic Thinking: Emphasize how your designs addressed business goals and user needs, and how you made strategic decisions based on data and research.

• Showcase Figma & Miro Skills: Ensure your examples clearly demonstrate proficiency in Figma (components, variants, auto-layout, prototyping) and Miro (workshops, journey mapping).

• Quantify Impact: Where possible, use data and metrics to demonstrate the success of your designs (e.g., improved conversion rates, reduced user errors, increased engagement).

• Tailor to the Role: Emphasize projects that align with SaaS/B2B product design, design systems, and client-facing applications, if applicable.

Challenge Preparation:

• Understand the Context: If given a design challenge, thoroughly understand the problem statement, target users, and business objectives.

• Focus on Process: Demonstrate your structured approach to design, including research, ideation, iteration, and rationale for your decisions.

• Communicate Clearly: Be prepared to articulate your thought process, design choices, and potential trade-offs.

• Consider Business Impact: Think about how your design decisions align with business goals and user value.

📝 Enhancement Note: The emphasis on a portfolio that goes beyond "polished deliverables" means candidates should be prepared to discuss the "why" behind their design choices, the challenges they faced, and how they iterated. The interview process is likely to be thorough, assessing not only design skills but also collaborative abilities and strategic thinking.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Central tool for UI design, prototyping, component creation, and developer handoffs. Proficiency in its advanced features (auto-layout, variants, components) is essential.

• Miro: Key tool for collaborative whiteboarding, brainstorming, user journey mapping, and research synthesis.

• Design System Tools: May include Figma's component libraries, Storybook, or other internal documentation platforms for managing design system assets.

Analytics & Reporting:

• Analytics Platforms: Familiarity with tools like Google Analytics, Mixpanel, Amplitude, or similar SaaS analytics platforms to understand user behavior and inform design decisions.

• Data Visualization Tools: Experience with tools like Tableau, Power BI, or even Figma plugins for presenting data insights.

CRM & Automation:

• Project Management Tools: Experience with agile tools such as Jira and Confluence for managing tasks, sprints, and documentation.

• Collaboration Tools: Slack, Microsoft Teams for daily communication and team coordination.

📝 Enhancement Note: Proficiency in Figma and Miro is explicitly required. The mention of "analytics and data visualization tools" suggests that data-informed design is valued. While not strictly required, familiarity with front-end development basics (HTML/CSS) and agile tools like Jira/Confluence would be advantageous.

👥 Team Culture & Values

Operations Values:

• Entrepreneurial Spirit: A drive to build, innovate, and take ownership, especially within the new technology division.

• User-Centricity: A deep commitment to understanding and serving user needs through thoughtful design.

• Collaboration & Transparency: Open communication, idea sharing, and a willingness to work together across teams and disciplines.

• Agility & Speed: The ability to move quickly and adapt to changing priorities while maintaining quality.

• Impact-Driven: A focus on creating meaningful work that drives business outcomes and enhances user experience.

• Continuous Improvement: A proactive approach to identifying UX debt and opportunities for enhancement, embracing feedback constructively.

Collaboration Style:

• Cross-Functional Integration: Seamless collaboration with Product Management, Engineering, Client Services, and Client Success teams is fundamental.

• Design Critiques: A culture that encourages constructive feedback and peer review to elevate design quality and foster learning.

• Data-Informed Decision Making: Utilizing user research and analytics to guide design choices and measure impact.

• Open Communication Channels: Utilizing tools like Slack and Miro to facilitate constant communication and idea exchange.

📝 Enhancement Note: The company values initiative, collaboration, and a user-focused approach. The "startup energy with the backing of an established agency" suggests a culture that is both dynamic and supportive. Candidates should demonstrate how they embody these values in their work and interactions.

⚡ Challenges & Growth Opportunities

Challenges:

• Building from Scratch: Establishing design processes, systems, and culture in a nascent technology division requires navigating ambiguity and defining new ways of working.

• Balancing Stakeholder Needs: Effectively translating diverse requirements from clients, business stakeholders, product managers, and engineers into cohesive design solutions.

• Rapid Iteration: The fast-paced environment demands quick turnaround times and the ability to iterate rapidly based on feedback and evolving product roadmaps.

• Defining UX Debt & Prioritization: Identifying and strategically prioritizing areas of UX debt within a growing product requires strong analytical and persuasive skills.

• Scaling Design Systems: Ensuring a design system remains robust, scalable, and adopted across new features and products as the company grows.

Learning & Development Opportunities:

• Shape Design Culture: A unique opportunity to influence and define the product design ethos and practices from the ground up.

• Product Strategy Influence: Direct involvement in shaping the direction and strategy of a new SaaS platform.

• Deep Dive into Sports Tech: Gaining specialized knowledge in the intersection of sports, brand marketing, and technology.

• Cross-Disciplinary Learning: Collaborating closely with engineering and product management to enhance understanding of development cycles and product roadmapping.

• Professional Growth: Access to training, conferences, and mentorship to advance UX design skills and potentially move into leadership roles.

📝 Enhancement Note: The challenges presented are typical of a growing tech startup and offer significant opportunities for growth. Candidates who thrive in ambiguity and enjoy building foundational processes will find this role particularly rewarding. The chance to influence product strategy and design culture is a major draw.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to build a design system or component library from scratch. What was your process, and what were the key challenges?"

• "How do you approach user research when you have limited time or resources? Walk me through a recent example."

• "Imagine you've identified significant UX debt in a product. How would you prioritize these issues and gain buy-in from stakeholders for improvements?"

• "How do you ensure your designs are accessible and inclusive? What standards do you follow?"

Company & Culture Questions:

• "What excites you about Right Formula's mission and its new technology division?"

• "How would you contribute to building a strong product design culture here?"

• "Describe your ideal collaboration dynamic with product managers and engineers."

• "How do you stay updated on the latest UX trends and best practices, especially in the SaaS space?"

Portfolio Presentation Strategy:

• Structure for Impact: Begin with an overview of your career and design philosophy, then dive into 2-3 of your most relevant case studies.

• Storytelling: For each case study, clearly articulate the problem, your role, the process you followed, the key decisions you made, and the outcomes/impact. Use visuals effectively to illustrate your points.

• Highlight Process & Strategy: Emphasize your research methods, user insights, design rationale, and how you iterated. Show wireframes, flows, and prototypes to illustrate your thinking, not just final polished screens.

• Demonstrate Tool Proficiency: Weave in how you used tools like Figma and Miro to achieve your design outcomes.

• Be Prepared for Questions: Anticipate questions about your choices, trade-offs, and how you handle feedback. Be ready to discuss your experience with design systems, collaboration, and user research.

• Quantify Results: If possible, include metrics that demonstrate the success of your designs.

📝 Enhancement Note: Interview preparation should focus on demonstrating a blend of strategic thinking, hands-on design skills, and strong collaboration abilities. Candidates should be ready to articulate their design process, justify their decisions with user-centered reasoning, and showcase their experience with the specific tools mentioned. The emphasis on "building from scratch" and "entrepreneurial" nature means interviewers will be looking for initiative, adaptability, and a proactive mindset.

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📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on jobs.lever.co.

• Curate Your Portfolio: Select 2-3 of your strongest case studies that best showcase your end-to-end UX design process, strategic thinking, and proficiency in Figma and Miro. Ensure these examples highlight your work on SaaS products or similar digital platforms, and that they clearly articulate the problem, your approach, and the impact of your solutions.

• Optimize Your Resume: Tailor your resume to highlight keywords and responsibilities mentioned in the job description, such as "UX Design," "SaaS," "Design Systems," "Figma," "Miro," "User Research," and "Agile." Quantify your achievements wherever possible.

• Prepare Your Presentation: Rehearse your portfolio presentation, focusing on telling a compelling story about your design journey and demonstrating your strategic thinking and problem-solving skills. Be ready to discuss your rationale for design decisions and your collaborative approach.

• Research Right Formula: Familiarize yourself with Right Formula's services, their technology division's goals, and the sports marketing industry. Understand their client-centric approach and how your UX skills can contribute to their mission.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details, especially regarding salary and specific benefits, should be verified directly with Right Formula LTD during the application and interview process.