UX Designer

📍 Job Overview

Job Title: UX Designer

Company: Patterson Companies, Inc.

Location: St Paul, MN, United States

Job Type: Full time

Category: User Experience (UX) Design / Product Design

Date Posted: August 25, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• Design and develop user interfaces for B2B and B2C applications, ensuring alignment with product vision and user needs.

• Drive user-centered design principles by leveraging data from user tests, feedback, analytics, and A/B tests to inform design iterations.

• Collaborate closely with cross-functional teams, including business and technology stakeholders, to define requirements and plan UX activities within an agile development framework.

• Create and present comprehensive design documentation, including user profiles, journey maps, personas, and use cases, to articulate proposed solutions and their strategic rationale.

📝 Enhancement Note: This role is categorized under User Experience (UX) Design / Product Design, focusing on the creation of intuitive and effective digital interfaces for Patterson Companies' applications. The emphasis on B2B/B2C applications and e-commerce suggests a need for understanding diverse user behaviors and business objectives.

📈 Primary Responsibilities

• Collaborate with business and technology stakeholders to define user interface design requirements and estimate UX-related work within a multi-disciplinary team.

• Contribute to the overall user interface design of features and applications, incorporating usability, comprehensive workflows, and applying industry standards and best practices.

• Develop prototypes and minimally viable products (MVPs) to test concepts, gather customer behavior insights, and iterate quickly towards optimal design solutions.

• Advocate for user-centered design principles by leveraging data from user tests, feedback, analytics, and A/B tests to drive the design process and create experiences that meet both user needs and business goals.

• Present and defend design decisions, ensuring they are grounded in the overall design roadmap, extensive design experience, best practices, and fundamental design principles.

• Develop user profiles, journey maps, personas, usability requirements, use cases, and scenarios to clearly articulate the intended solution experience.

• Assist in defining the high-level UX Strategy for the product domain, ensuring a cohesive and effective user experience across applications.

• Communicate design opportunities and limitations of different UX strategies effectively to stakeholders, fostering understanding and alignment.

• Conduct research on UX best practices to integrate them into product standards and enhance the user experience.

• Participate in and potentially lead design interviews to gather user insights and validate design approaches.

📝 Enhancement Note: The responsibilities highlight a blend of strategic UX thinking and hands-on design execution. The expectation to "advocate for user-centered design principles" and "present and defend design decisions" indicates a need for strong communication and persuasive skills. The inclusion of "high-level UX Strategy" suggests potential for influencing product direction.

🎓 Skills & Qualifications

Education: Bachelor's Degree in Interaction Design, Human Factors, Human Computer Interaction (HCI), IT/MIS, Computer Science, or a related field, or an equivalent combination of education and experience.

Experience: Minimum of 3 years of industry experience in the analysis, design, and documentation of B2B or B2C applications.

Required Skills:

• Demonstrated working knowledge of design software (e.g., Figma, Sketch, Adobe Creative Suite).

• Strong understanding of core design principles, techniques, and usability best practices.

• Proven experience working with designs throughout an agile development process.

• Ability to conduct user research and/or collect feedback from internal stakeholders and customers.

• Effective communication skills for interacting with diverse stakeholders and articulating design rationale.

• Proficiency in creating user profiles, journey maps, personas, and use cases. Preferred Skills:

• Experience supporting Commerce Cloud and CMS transformation initiatives, including platform enhancements and user experience improvements.

• Strong ability to collaborate effectively with developers, product teams, and business stakeholders to deliver integrated solutions.

• Experience with design system adoption and governance to ensure consistency across digital experiences.

• Understanding of accessibility standards and best practices (e.g., WCAG) for creating inclusive user experiences.

• Proficiency with Figma for design collaboration, prototyping, and workflow management.

• Experience supporting B2B e-commerce experiences and digital customer journeys.

📝 Enhancement Note: The requirement for a portfolio is critical. Candidates should be prepared to showcase projects that demonstrate their problem-solving abilities, design process, and impact on user experience and business outcomes, particularly in B2B/e-commerce contexts.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio showcasing a range of past UI/UX design projects, emphasizing problem-solving and user-centered solutions.

• Evidence of design process, including user research, wireframing, prototyping, and usability testing.

• Examples demonstrating the ability to translate complex requirements into intuitive and effective user interfaces for B2B or B2C applications.

• Case studies that illustrate how your design decisions addressed specific user needs and business objectives, with quantifiable results where possible.

• Projects that highlight collaboration with development and product teams throughout an agile lifecycle. Process Documentation:

• Demonstrations of creating and utilizing user profiles, journey maps, personas, and use cases to inform design strategy.

• Examples of integrating user feedback, analytics data, and A/B test results into iterative design improvements.

• Documentation of design decisions, including the rationale behind choices and how they align with product roadmaps and UX best practices.

• Experience with design system principles and their application to maintain consistency and efficiency across digital experiences.

📝 Enhancement Note: The portfolio should clearly articulate the candidate's design philosophy and methodology. For this role, showcasing experience with B2B e-commerce and digital customer journeys, alongside design system governance, will be highly advantageous.

💵 Compensation & Benefits

Salary Range: $77,200.00 - $100,333.33 annually.

The final offer amount may exceed this range based on factors such as candidate location, experience, and skills.

Benefits:

• Comprehensive Medical, Dental, and Vision insurance plans.

• Integrated Wellness Program to support employee health.

• 401(k) Retirement Savings Plan with a company match.

• Generous Paid Time Off (PTO) policy.

• Paid Holidays and Floating Holidays.

• Volunteer Time Off (VTO) to encourage community involvement.

• Educational Assistance Program for professional development.

• Full Paid Parental and Adoption Leave.

• LifeWorks Employee Assistance Program (EAP) for personal and professional support.

• Patterson Perks Program offering various employee discounts and benefits.

Working Hours: Standard full-time hours, typically 40 hours per week, with potential for some flexibility depending on project needs and team collaboration.

📝 Enhancement Note: The provided salary range is based on the job description's stated compensation. The extensive benefits package indicates a strong commitment to employee well-being and work-life balance, which is attractive to professionals in design and operations roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare and Dental Distribution/Services. Patterson Companies, Inc. is a leading distributor of dental and medical supplies and equipment.

Company Size: Large Enterprise. As a publicly traded company, Patterson likely operates with established processes and a significant workforce, offering opportunities for structured career development.

Founded: 1877. With a long history, Patterson Companies has a deep-rooted presence and extensive experience in its industry, suggesting stability and a mature organizational structure.

Team Structure:

• The UX Designer will likely be part of a Product or Technology department, working within cross-functional teams that include Product Managers, Developers, QA Engineers, and Business Analysts.

• Reporting structure may involve a UX Lead, Design Manager, or Product Director, depending on the specific team organization.

• Collaboration is expected to be high, with frequent interaction across various business units and technology teams to ensure cohesive product development. Methodology:

• The company emphasizes a "people-first, always advancing, and results-driven culture." This suggests a focus on employee well-being, continuous improvement, and achieving measurable outcomes.

• Design work will be integrated into an agile development process, requiring iterative design, rapid prototyping, and continuous feedback loops.

• Data-driven decision-making is a key aspect, with an expectation to leverage user feedback, analytics, and A/B testing to refine designs and product strategy.

Company Website: https://www.pattersoncompanies.com/

📝 Enhancement Note: The company's long history and industry leadership suggest a stable environment with established best practices. The emphasis on "always advancing" implies a forward-thinking approach to technology and user experience, making this a potentially dynamic role within a traditional industry.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level UX Designer. This level typically involves independent contribution to design projects, mentorship of junior designers, and significant influence on product design decisions. The role requires a solid foundation in UX principles and the ability to manage multiple design tasks and projects effectively.

Reporting Structure: The UX Designer will likely report to a Design Manager or a Product Lead, working within a product team that includes developers and product managers. This structure facilitates close collaboration and integration of UX into the development lifecycle.

Operations Impact: The UX Designer's work directly impacts the usability and effectiveness of Patterson Companies' digital platforms, influencing customer adoption, satisfaction, and ultimately, business outcomes in areas like e-commerce, B2B sales, and internal operational efficiency. By advocating for user-centered design and leveraging data, the role contributes to improving conversion rates, reducing support costs, and enhancing overall customer loyalty.

Growth Opportunities:

• Specialization: Develop deeper expertise in specific areas like B2B e-commerce UX, accessibility design, or UX strategy for enterprise platforms.

• Leadership: Progress to a Senior UX Designer role, leading design initiatives, mentoring junior team members, and taking on more strategic responsibilities.

• Management: Potential to move into a UX Lead or Design Manager position, overseeing a team of designers and shaping the overall UX vision for product domains.

• Cross-functional Mobility: Opportunities to transition into Product Management or other product development roles, leveraging a strong understanding of user needs and product strategy.

📝 Enhancement Note: The mention of "high-level UX Strategy" and "defining UX Strategy for the product domain" suggests that this mid-level role offers significant opportunities for strategic impact and career advancement beyond just execution.

🌐 Work Environment

Office Type: Corporate Office. The role is based in a corporate environment, suggesting a structured workplace with access to standard office amenities and resources.

Office Location(s): St Paul, MN - Corporate Office. This location provides a central hub for operations and collaboration.

Workspace Context:

• The workspace is expected to be collaborative, with opportunities to interact with a diverse range of professionals, including business stakeholders, product managers, and developers.

• Access to standard design tools and technology will be provided, with a strong emphasis on Figma for design collaboration and workflow management.

• The environment likely encourages an open exchange of ideas and iterative design processes, fitting within an agile development framework.

Work Schedule: The standard work schedule is full-time (40 hours per week). While on-site, there may be some flexibility in daily hours, but core collaboration hours will likely need to be observed to facilitate team communication and project alignment.

📝 Enhancement Note: As an on-site role, the emphasis on collaboration and direct interaction with colleagues is paramount. Candidates should be comfortable working in a team-oriented, office-based setting where spontaneous discussions and in-person feedback are part of the workflow.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and experience.

• Hiring Manager Interview: A discussion focused on your background, experience, and understanding of UX principles, likely including behavioral questions.

• Portfolio Presentation & Design Challenge: You will likely be asked to present your portfolio, walking through key projects and explaining your design process, problem-solving approach, and impact. A practical design challenge or case study related to Patterson's business context may also be included.

• Team/Stakeholder Interviews: Meetings with potential team members (developers, product managers) and other stakeholders to evaluate collaboration skills and cultural fit.

• Final Interview: May involve senior leadership for final assessment.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best represent your skills and experience relevant to this role (B2B/B2C applications, e-commerce, design systems, agile).

• Tell a Story: For each project, clearly articulate the problem you were solving, your role, the process you followed (research, ideation, design, testing), your key contributions, the challenges you faced, and the outcomes achieved (quantify results if possible).

• Highlight Process: Emphasize your UX methodology, how you incorporated user feedback, and how you collaborated with cross-functional teams.

• Showcase Figma Proficiency: If Figma is a preferred tool, ensure your portfolio demonstrates your comfort and expertise with it, especially for collaboration and prototyping.

• Focus on Impact: Clearly link your design decisions to business goals and user needs.

Challenge Preparation:

• Understand the Business: Research Patterson Companies, its products, services, and target markets (dental and medical distribution, e-commerce).

• Anticipate Scenarios: Be prepared for design challenges that might involve improving a specific feature on their e-commerce platform, designing a new workflow for a healthcare professional, or addressing accessibility concerns.

• Structure Your Approach: For any design challenge, outline your understanding of the problem, your assumptions, your proposed solution, and how you would validate it.

• Practice Presentation: Rehearse presenting your portfolio and any design challenge solutions concisely and effectively, focusing on clarity and strategic thinking.

📝 Enhancement Note: The emphasis on a portfolio presentation and potentially a design challenge means that candidates should dedicate significant time to preparing this aspect of their application. Demonstrating an understanding of Patterson's specific industry context will be a strong differentiator.

🛠 Tools & Technology Stack

Primary Tools:

• Design Software: Demonstrated working knowledge of design software is required. Proficiency with Figma is preferred for design collaboration, prototyping, and workflow management. Other relevant tools may include Sketch, Adobe XD, or Adobe Creative Suite.

• Prototyping Tools: Experience with creating interactive prototypes to test user flows and gather feedback.

Analytics & Reporting:

• Ability to leverage data from user tests, feedback, analytics, and A/B tests to drive the design process. Familiarity with analytics platforms to understand user behavior and inform design decisions. CRM & Automation:

• While not explicitly mentioned as a primary tool for the UX Designer, an understanding of how UX integrates with CRM and automation platforms within a business context may be beneficial, particularly for B2B e-commerce applications.

📝 Enhancement Note: Proficiency in Figma is a key preferred skill. Candidates should be ready to discuss their experience with this tool and how they use it for collaboration, prototyping, and managing design systems.

👥 Team Culture & Values

Operations Values:

• People-First: Patterson emphasizes valuing the diverse talents and experiences of its employees, fostering a supportive and inclusive environment.

• Always Advancing: A culture of continuous improvement, professional growth, and embracing new technologies and methodologies.

• Results-Driven: A focus on achieving measurable outcomes and contributing to the company's success through impactful design solutions.

• Collaboration: Strong emphasis on teamwork and working effectively across different departments and disciplines.

Collaboration Style:

• Cross-functional Integration: The UX Designer is expected to work closely with business and technology stakeholders, product managers, and developers. This requires strong communication and the ability to translate user needs into actionable design requirements.

• Iterative Design: The agile environment fosters a collaborative approach to design, involving frequent feedback loops and iterative refinement of designs based on input from various team members.

• Knowledge Sharing: Encouragement of sharing best practices, research findings, and design insights to elevate the overall UX quality across the organization.

📝 Enhancement Note: Candidates should demonstrate how their personal work style aligns with these values, particularly their ability to collaborate effectively and contribute to a results-oriented team environment within the healthcare/dental distribution industry.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively translating user needs into designs that also meet stringent business objectives and technical constraints within a large enterprise.

• Cross-Functional Alignment: Ensuring buy-in and consistent understanding of UX principles and design decisions across diverse stakeholder groups with varying priorities.

• Design System Adoption/Governance: Contributing to or leading the implementation and maintenance of a design system to ensure consistency across multiple platforms and applications.

• Evolving Technology Landscape: Staying current with UX best practices, design tools, and emerging technologies relevant to B2B e-commerce and healthcare distribution.

Learning & Development Opportunities:

• Advanced UX Training: Opportunities to deepen expertise in areas like UX strategy, service design, or specialized UX research methods.

• Industry Conferences: Potential to attend industry events and conferences focused on UX, design systems, or e-commerce to stay abreast of trends and network.

• Mentorship: Access to experienced design leaders and product professionals for guidance and career development.

• Skill Expansion: Opportunities to gain experience with new tools, technologies, and methodologies as the company evolves its digital presence.

📝 Enhancement Note: The challenges present opportunities for growth. Successfully navigating these will demonstrate strong problem-solving skills, strategic thinking, and adaptability, which are highly valued in operations and design roles.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements with user needs. How did you approach it, and what was the outcome?" (Focus on your negotiation, compromise, and user advocacy skills.)

• "How do you define and measure the success of a UX design initiative? What key metrics do you track?" (Prepare to discuss KPIs relevant to user satisfaction, task completion, conversion rates, or efficiency.)

• "Walk us through your process for defining the UX strategy for a new product feature or domain." (Emphasize your strategic thinking, research methods, and ability to align with business objectives.) Company & Culture Questions:

• "What interests you about Patterson Companies and our role in the healthcare/dental industry?" (Research the company's mission, values, and market position.)

• "How do you see your role as a UX Designer contributing to our 'people-first, always advancing, and results-driven' culture?" (Connect your personal values and work style to the company's stated culture.)

• "How do you approach collaboration with developers and product managers, especially when working in an agile environment?" (Highlight your communication, teamwork, and iterative design skills.) Portfolio Presentation Strategy:

• Context is Key: For each project, clearly state the business problem, the user problem, and your specific role.

• Show, Don't Just Tell: Use visuals effectively to illustrate your design process, from early sketches and wireframes to final prototypes.

• Quantify Impact: Whenever possible, present data or metrics that demonstrate the positive impact of your design solutions on users and the business.

• Be Prepared for Questions: Anticipate questions about your design choices, challenges faced, and alternative solutions you considered.

📝 Enhancement Note: Candidates should prepare to discuss how they would approach UX challenges specific to the healthcare/dental distribution industry, demonstrating an understanding of the unique user needs and business context.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on the Patterson Companies careers portal.

• Customize Your Resume: Tailor your resume to highlight keywords and responsibilities mentioned in the job description, such as "UX Designer," "User Interface Design," "Prototyping," "Agile Development," "Figma," "B2B E-commerce," and "Stakeholder Collaboration." Quantify your achievements with specific numbers and data where possible.

• Prepare Your Portfolio: Ensure your portfolio is up-to-date, easily accessible (e.g., via a personal website or PDF), and showcases your strongest projects relevant to the role. Be ready to present your chosen case studies with clear narratives about problem, process, and outcome.

• Research Patterson Companies: Understand their business, products, target audience, and company culture. This will enable you to ask informed questions and tailor your responses during interviews.

• Practice Interview Responses: Prepare for common UX interview questions, behavioral questions, and be ready to discuss your design process and portfolio in detail.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.