UX Designer

📍 Job Overview

Job Title: UX Designer

Company: Odevo

Location: London, England, United Kingdom

Job Type: Full-time

Category: User Experience (UX) Design / Product Design

Date Posted: 2026-05-13

Experience Level: 5-10 years

Remote Status: Hybrid

🚀 Role Summary

• Shape the future of proptech for the UK market by designing intuitive customer-facing experiences and complex internal employee workflows.

• Lead user research initiatives, utilizing diverse methodologies to uncover user needs, behaviors, and pain points.

• Collaborate closely with global and local product teams, developers, and stakeholders to deliver cohesive and impactful design solutions.

• Integrate AI-enabled capabilities responsibly and effectively to enhance user workflows, decision-making, and operational efficiency.

• Contribute to design operations, evolve design systems, and elevate CX maturity across global markets.

📝 Enhancement Note: This role is positioned as a Senior UX Designer, indicated by the 5+ years of experience requirement and the expectation to lead research and contribute to design operations. The focus on shaping both customer-facing and internal workflows, alongside AI integration, suggests a strategic and impactful position within Odevo's product development lifecycle.

📈 Primary Responsibilities

• Plan and lead user research using methods such as interviews, observations, journey mapping, and usability testing to understand user needs, behaviors, pain points, and opportunities.

• Translate research insights into user flows, wireframes, interactive prototypes, and high-fidelity design solutions, applying and evolving visual identities as needed.

• Collaborate closely with product managers, engineers, business analysts, and stakeholders to ensure design solutions align with user needs, business objectives, technical feasibility, and overall product strategy.

• Design intuitive customer-facing services for clients and residents, alongside complex, efficiency-focused internal employee-facing tools for property managers, accountants, and on-site staff.

• Develop service design artefacts including journey maps, service blueprints, and personas to enhance understanding of user needs and identify service improvement opportunities.

• Explore and design AI-supported user experiences, focusing on areas like intelligent search, automation, recommendations, summarization, and decision support, ensuring trust, transparency, and user value.

• Communicate design rationale effectively and evaluate solutions through qualitative and quantitative methods, including usability testing, behavioral data analysis, and outcome metric tracking.

• Create and maintain design libraries, components, and patterns in collaboration with front-end developers, defining structured design instructions, component rules, and accessibility requirements.

📝 Enhancement Note: The responsibilities emphasize a holistic approach to UX design, encompassing research, interaction and visual design, service design, and a forward-thinking integration of AI. The dual focus on customer-facing and internal tools, coupled with the need to collaborate with both local UK and global teams, highlights the strategic breadth of this role within Odevo's proptech expansion.

🎓 Skills & Qualifications

Education: Bachelor’s degree in Design, Human-Computer Interaction (HCI), Behavioral Science, or a related field.

Experience: 5+ years of experience as a UX Designer, Product Designer, or similar role, with demonstrated experience on complex digital products.

Required Skills:

• Strong proficiency in user research methodologies, including interviews, observations, journey mapping, and usability testing.

• Expertise in interaction design, wireframing, prototyping, and translating insights into intuitive user flows.

• Advanced skills in Figma and other design and prototyping tools, with a strong ability to create and maintain design systems and components.

• Proven experience working within agile, cross-functional product teams and contributing to design systems that span both design and code.

• Demonstrated experience designing complex workflows and efficiency-focused tools for both web and mobile platforms.

• Solid understanding and practical application of service design principles and artefact creation (e.g., service blueprints, personas).

• Experience utilizing AI tools within the design process for research synthesis, ideation, prototyping, and content exploration.

• Comfortable working with both design specifications and code to guide implementation and ensure design fidelity.

• Experience designing for data-rich, workflow-heavy, or operational environments.

Preferred Skills:

• Experience from working with AI-enabled product experiences such as intelligent search, automation, recommendations, copilots, or decision-support tools.

• Property management and proptech industry experience.

📝 Enhancement Note: The requirements highlight a blend of core UX competencies, system-level thinking (design systems), and emerging skills in AI-assisted design. The expectation to be comfortable with code and Figma suggests a hands-on role that bridges the gap between design and development, crucial for efficient implementation in an agile environment. Proptech experience is a valuable plus, indicating a preference for candidates who can quickly adapt to the industry's nuances.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 complex projects demonstrating end-to-end UX design process, from research to final implementation.

• Include detailed case studies that highlight problem identification, user research methodologies, design iterations, and final solutions for both customer-facing and internal tools.

• Present wireframes, user flows, interactive prototypes, and high-fidelity mockups that illustrate design craft and problem-solving capabilities.

• Demonstrate experience with design systems, including examples of component creation, usage, and contribution to design libraries.

Process Documentation:

• Provide examples of user journey maps, service blueprints, or personas developed to understand user needs and service opportunities.

• Detail your approach to cross-functional collaboration, illustrating how you've worked with product managers, engineers, and stakeholders to align on solutions.

• Showcase your experience in planning and executing user research, including the methods used and the insights derived.

• Illustrate your approach to designing for complex workflows and efficiency, with specific examples of internal tools or operational environments.

• Include examples of how you've considered or implemented AI-enabled features within a design context, explaining the rationale and user benefits.

📝 Enhancement Note: For a Senior UX Designer role, the portfolio should go beyond just visual output. It needs to clearly articulate the strategic thinking, research rigor, and collaborative process behind each project. The emphasis on both customer-facing and internal tools, along with AI integration, should be a prominent theme in the case studies presented. Demonstrating an understanding of how designs translate into implemented code and contribute to a cohesive design system is critical.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Senior UX Designer with 5-10 years of experience in London, the estimated salary range is £65,000 - £90,000 per annum. This range accounts for the cost of living in London, the seniority of the role, and the demand for specialized skills in proptech and AI-assisted design.

Benefits:

• Professional Growth: Opportunities for continuous learning, skill development, and career advancement within a rapidly expanding international company. Access to talented developers and opportunities to work on cutting-edge projects.

• Modern Technology: Investment in the latest technologies and tools, fostering an environment where innovation and ownership are encouraged.

• Innovation Opportunities: Engaging in exciting projects that push industry boundaries and create tangible impact, with a focus on transforming global property management.

• Competitive Compensation: A comprehensive package that may include a performance-based bonus structure, pension contributions, and other standard employee benefits.

• Health & Wellness: Access to health insurance, wellness programs, and potential support for work-life balance initiatives.

• Collaborative Environment: A supportive and dynamic work culture that values collaboration, kindness, and shared success.

Working Hours: Standard full-time hours, typically around 40 hours per week, with a hybrid work arrangement that balances in-office collaboration with remote flexibility.

📝 Enhancement Note: The salary estimate is based on current market data for Senior UX Designers in London, considering the specified experience level and the company's industry (proptech) and growth trajectory. Benefits are drawn from the "What we offer" section of the job description, interpreted through the lens of what's valuable to experienced design professionals. The hybrid nature implies a structured approach to office attendance, likely requiring some days in the London office for collaboration.

🎯 Team & Company Context

🏢 Company Culture

Industry: Residential Property Management Technology (Proptech). Odevo operates within a large, established asset class (residential real estate) that is undergoing significant digital transformation. The industry is characterized by a blend of traditional practices and emerging technological solutions, creating both challenges and opportunities for innovation.

Company Size: Over 12,000 people globally. This indicates Odevo is a large, well-established, and rapidly growing international organization. For operations professionals, this size suggests structured processes, potential for specialization, and a wide range of career paths, but also the need for agility to avoid bureaucracy.

Founded: Six years ago. This relatively young founding date, combined with rapid growth, points to a dynamic, startup-like culture within a larger corporate structure. It implies a focus on innovation, scalability, and a willingness to challenge the status quo in a traditionally conservative industry.

Team Structure:

• The UX team is global, led by the Head of CX&UX based in Sweden. This role will be primarily focused on UK product teams, working closely with developers in both Sweden and the UK.

• Collaboration extends to product managers, engineers, business analysts, and other stakeholders, indicating a cross-functional, agile team environment.

Methodology:

• Data-Driven Insights: Emphasis on using research insights, behavioral data, and outcome metrics to inform design decisions and evaluate solutions.

• Agile Development: Working within agile, cross-functional product teams implies iterative development cycles, close collaboration, and adaptability.

• Design Systems & Standards: Commitment to creating and maintaining design libraries and components to ensure consistency and efficiency across products and markets.

• AI Integration: A forward-thinking approach to exploring and responsibly implementing AI to enhance user experiences and operational efficiency.

Company Website: https://career.odevo.com

📝 Enhancement Note: Odevo's positioning as a rapidly growing international proptech leader shaped by recent founding and significant scaling suggests a culture that balances ambition with a desire to maintain agility. The global design team structure with a UK focus for this role indicates opportunities for both localized impact and broader international collaboration, requiring strong communication and cross-cultural competence.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior UX Designer, reflecting 5+ years of experience and the expectation to lead research, contribute significantly to product strategy, and mentor or guide less experienced designers. It's a pivotal role that contributes to the company's core mission of transforming property management through technology and user experience.

Reporting Structure: The UX Designer will join a global design team led by the Head of CX&UX in Sweden. The primary focus will be on contributing to UK product teams, working closely with developers in both Sweden and the UK. This implies a matrixed reporting structure where the individual collaborates with local product leadership while being part of a global design function.

Operations Impact: The role has a direct impact on Odevo's ability to differentiate itself in the proptech market. By shaping intuitive customer experiences and efficient internal workflows, the UX Designer influences customer satisfaction, resident retention, operational efficiency for property managers, and ultimately, the company's ability to acquire and retain clients. The exploration of AI further positions the role at the forefront of technological innovation within the company.

Growth Opportunities:

• Leadership in Design: Potential to grow into a Lead UX Designer or Design Manager role, overseeing specific product areas or teams, and influencing design strategy at a higher level.

• Specialization: Deepen expertise in areas like AI-driven design, service design, or specific proptech domains, becoming a subject matter expert.

• Global Contribution: Play a key role in evolving Odevo's global design systems and CX maturity, influencing design standards across multiple markets.

• Mentorship: Opportunity to mentor junior designers and contribute to the professional development of the broader design team.

• Cross-functional Mobility: Develop strong relationships and understanding across product, engineering, and business functions, opening doors to product management or other GTM roles.

📝 Enhancement Note: The career path for a Senior UX Designer at Odevo appears to offer significant growth potential, moving beyond individual contribution to leadership and strategic influence. The emphasis on global collaboration and the integration of emerging technologies like AI suggests a role that is both challenging and rewarding for ambitious design professionals.

🌐 Work Environment

Office Type: Odevo operates with a hybrid work model. While specific details about the London office are not provided, the company's culture suggests a collaborative and modern workspace designed to facilitate teamwork and innovation.

Office Location(s): The role is based in London, specifically at 13 St George Wharf, SW8 2AZ. This location offers accessibility to talent and proximity to potential partners or clients within the UK market.

Workspace Context:

• Collaborative Spaces: Expect a work environment that encourages interaction with product managers, engineers, and other designers, facilitating brainstorming and problem-solving sessions.

• Technology-Rich: Access to modern design tools, software, and potentially AI platforms necessary for executing complex UX design tasks and research.

• Cross-functional Integration: Opportunities to work closely with diverse teams, fostering a dynamic and interconnected work experience where design insights are actively shared and integrated.

• Global Connectivity: The role involves frequent communication and collaboration with international teams, requiring proficiency in remote collaboration tools and cross-cultural communication.

Work Schedule: A standard full-time schedule (approximately 40 hours per week) is expected, with the flexibility offered by the hybrid work arrangement allowing for a balance between in-office presence and remote work. This structure supports deep work and focused design sprints while ensuring regular team interaction.

📝 Enhancement Note: The hybrid nature of the role in London implies a need for both dedicated in-office time for collaboration and remote flexibility for focused design work. The company's emphasis on innovation and modern technology suggests a well-equipped workspace that supports advanced UX design practices, including AI integration and robust design system development.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will likely review your application, focusing on your resume and portfolio to assess basic qualifications and experience.

• Portfolio Presentation: Expect to present a curated selection of your work, walking through 2-3 key case studies. Be prepared to discuss your design process, research methodologies, problem-solving approach, and the impact of your designs.

• Technical/Design Challenge: A practical exercise may be given, either to complete beforehand or during a live session, to assess your problem-solving skills, design thinking, and proficiency with tools like Figma. This could involve critiquing an existing design, proposing solutions for a given problem, or developing a user flow.

• Team & Stakeholder Interviews: You'll likely meet with product managers, engineers, and potentially other designers or business stakeholders to assess your collaboration style, communication skills, and cultural fit within the team.

• Final Interview: Potentially with the Head of CX&UX or a senior leader to discuss strategic alignment, career aspirations, and final decision-making.

Portfolio Review Tips:

• Storytelling is Key: Structure your case studies as narratives. Clearly define the problem, your role, the process you followed, the solutions you proposed, and the outcomes achieved.

• Show, Don't Just Tell: Use visuals (wireframes, user flows, prototypes, final designs) to illustrate your points. Explain your design decisions with clear rationale.

• Highlight Impact: Quantify results whenever possible. Use metrics (e.g., user satisfaction improvements, efficiency gains, conversion rate changes) to demonstrate the value of your work. If quantitative data isn't available, focus on qualitative insights and user feedback.

• Demonstrate Process Versatility: Showcase a range of UX activities, from foundational research to detailed interaction design and iteration based on testing.

• Address AI Integration: If you have experience with AI tools in design, dedicate a section or case study to it, explaining your approach, the tools used, and the benefits realized.

• Design System Contribution: If you've worked on design systems, clearly articulate your contributions and how they facilitated consistency and efficiency.

Challenge Preparation:

• Understand the Brief: Carefully read and understand any design challenge prompt. Ask clarifying questions if needed.

• Emphasize Process: Even if you can't complete a full design, clearly articulate your thought process, the steps you would take, and the rationale behind your decisions.

• Focus on User Needs: Ground your solutions in user research and identified pain points.

• Consider Constraints: Be mindful of technical feasibility, business goals, and time constraints.

• Practice Presentation: Rehearse explaining your approach and solutions concisely and clearly.

📝 Enhancement Note: The interview process for a Senior UX Designer will likely be rigorous, focusing not only on design craft but also on strategic thinking, research methodology, and the ability to collaborate effectively in a cross-functional and international environment. A strong portfolio that clearly articulates process and impact, particularly with examples of AI integration and design systems, will be crucial.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, wireframing, prototyping, and collaborative design system development. This is explicitly mentioned as a required skill.

• Prototyping Tools: Beyond Figma's built-in capabilities, familiarity with specialized prototyping tools may be beneficial depending on project complexity.

• Design System Management Tools: Tools that support the creation, maintenance, and distribution of design system components and guidelines.

Analytics & Reporting:

• User Behavior Analytics: Tools like Google Analytics, Mixpanel, Amplitude, or Hotjar to understand user interactions, track feature usage, and identify areas for improvement.

• Usability Testing Platforms: Tools for conducting remote or in-person usability tests, gathering feedback, and analyzing user performance.

• Data Visualization Tools: Potentially tools like Tableau or Power BI for analyzing and presenting outcome metrics and research data to stakeholders.

CRM & Automation:

• CRM Systems: While not a primary design tool, understanding how UX designs integrate with CRM platforms (e.g., Salesforce, HubSpot) for customer-facing applications can be beneficial.

• Project Management Tools: Jira, Asana, Trello, or similar for managing design tasks, sprints, and collaborating with engineering teams in an agile environment.

• AI Design Tools: Tools that leverage AI for tasks such as research synthesis, content generation, ideation, or design exploration.

📝 Enhancement Note: Proficiency in Figma and design systems is a non-negotiable requirement. The role also implies a need for strong analytical skills to derive insights from user behavior and outcome metrics. Familiarity with AI tools within the design process is increasingly important and explicitly mentioned as a desired skill, indicating Odevo's commitment to leveraging AI in product development.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and addressing user needs, behaviors, and pain points to deliver truly valuable experiences.

• Innovation & Ambition: A drive to "break new ground," "challenge unnecessary bureaucracy," and "accelerate our mission," fostering a culture where new ideas are welcomed and pursued.

• Collaboration & Kindness: Emphasizing that "ideas matter more than titles" and "kindness is a strength," suggesting a supportive, inclusive, and team-oriented environment where everyone contributes.

• Quality & Long-term Development: A commitment to "profitable and long-term product development," indicating a focus on delivering high-quality, sustainable solutions rather than quick fixes.

• Data-Driven Decision Making: Utilizing research insights, behavioral data, and outcome metrics to inform design and business decisions, promoting accountability and measurable impact.

Collaboration Style:

• Cross-functional Integration: A strong emphasis on working closely with product managers, engineers, and business analysts to ensure holistic and aligned solutions.

• Global & Local Synergy: Balancing collaboration within local UK product teams with contributions to a global design team, requiring effective remote communication and cross-cultural understanding.

• Iterative Feedback: Embracing an agile approach that involves continuous feedback loops for design refinement and improvement.

• Knowledge Sharing: Encouraging the sharing of expertise and best practices across all of Odevo's markets to elevate design maturity.

📝 Enhancement Note: Odevo's stated values suggest a culture that is both ambitious and people-centric. For a UX Designer, this means an environment where user empathy is paramount, innovation is encouraged, and collaboration is built on mutual respect and support. The global nature of the design team implies a need for adaptive communication and a willingness to engage with diverse perspectives.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Industry Maturity: Working in proptech, an industry still in "early stage of digital maturity," means potentially dealing with legacy systems, ingrained user habits, and a need to educate stakeholders on the value of UX.

• Balancing User Needs with Business Goals: Effectively translating diverse user needs (clients, residents, internal staff) into cohesive designs that also meet complex business objectives and technical constraints.

• Integrating AI Responsibly: Exploring and implementing AI capabilities in a way that is "useful, trustworthy, transparent, and grounded in real user needs," while managing potential risks and ethical considerations.

• Global Design Consistency: Contributing to and maintaining design systems and CX maturity across diverse markets, ensuring a consistent yet locally relevant experience.

• Ambiguity in Emerging Areas: Comfortably working in "ambiguity" and helping teams shape solutions where user needs, technology, and business opportunities are still emerging, particularly with AI applications.

Learning & Development Opportunities:

• Advanced AI Design: Deepen expertise in designing AI-powered features and understanding the nuances of human-AI interaction.

• Proptech Domain Expertise: Develop specialized knowledge in residential property management, a growing and complex sector.

• Service Design Leadership: Grow capabilities in service blueprinting and end-to-end service experience design.

• Global Design Strategy: Influence and contribute to the overarching design strategy and standards across Odevo's international operations.

• Mentorship & Team Leadership: Opportunities to guide junior designers and potentially take on leadership responsibilities within the design team.

📝 Enhancement Note: The challenges presented are framed as opportunities for growth. Odevo seems to value individuals who can navigate complexity, drive innovation, and contribute to establishing best practices in a relatively nascent digital landscape within their industry. The emphasis on AI integration offers a cutting-edge learning path.

💡 Interview Preparation

Strategy Questions:

• "How would you approach designing a new feature for our property management platform that leverages AI to automate tenant communication?" (Focus on user needs, AI capabilities, trust, and process.)

• "Describe a time you had to balance conflicting user needs or stakeholder requirements. How did you resolve it?" (Highlight negotiation, empathy, and data-driven decision-making.)

• "How would you measure the success of a new user interface for our resident portal?" (Discuss key metrics, user feedback, and outcome-based evaluation.)

Company & Culture Questions:

• "How do you see your role contributing to Odevo's mission of transforming property management?" (Connect your skills and values to the company's goals.)

• "Describe your experience working in a global, cross-functional team. What strategies do you use to ensure effective collaboration and communication?" (Demonstrate adaptability and strong communication skills.)

• "How do you stay updated on emerging technologies like AI, and how do you think about their responsible application in design?" (Show curiosity and ethical awareness.)

Portfolio Presentation Strategy:

• Select Impactful Projects: Choose 2-3 projects that best showcase your skills relevant to this role: complex workflows, customer-facing and internal tools, AI integration, and design system contributions.

• Structure Your Narrative: For each project, clearly define the problem, your specific role and contributions, the research and design process, key decisions made, challenges overcome, and the measurable impact.

• Articulate Your "Why": Be prepared to explain the rationale behind every design decision, linking it back to user needs, business objectives, or technical constraints.

• Demonstrate AI Experience: If applicable, dedicate time to showcasing how you've used AI tools or designed AI-supported features, explaining your thought process and the outcomes.

• Showcase Design System Work: If you have relevant experience, highlight your contributions to design systems, explaining how they drive consistency and efficiency.

• Be Ready for Questions: Anticipate questions about your process, challenges, and the outcomes of your work.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just design skills but also strategic thinking, problem-solving abilities, and a strong understanding of Odevo's context—proptech, AI integration, and global operations. Be prepared to articulate how your experience aligns with their values and challenges.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the application link provided on the Odevo career portal.

• Curate Your Portfolio: Tailor your portfolio to highlight projects demonstrating end-to-end UX design process, with a strong emphasis on complex workflows, customer-facing and internal tools, and any experience with AI-assisted design or design systems. Ensure case studies clearly articulate problems, solutions, and impact.

• Optimize Your Resume: Ensure your resume clearly outlines your 5+ years of experience, relevant skills (Figma, research, prototyping, AI tools), and achievements. Use keywords from the job description such as "UX Designer," "Product Design," "Figma," "AI," "User Research," and "Design Systems."

• Prepare Your Presentation: Practice walking through 2-3 key portfolio projects, focusing on storytelling, design rationale, and measurable outcomes. Be ready to discuss your approach to user research, collaboration, and AI integration.

• Research Odevo: Familiarize yourself with Odevo's mission, values, and the proptech industry. Understand their approach to technology, innovation, and customer experience to demonstrate genuine interest and cultural alignment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.