UX Designer

📍 Job Overview

Job Title: UX Designer

Company: NTT DATA Services

Location: Bangalore, Karnataka, India

Job Type: Full-Time

Category: User Experience (UX) Design / Product Design

Date Posted: September 03, 2026

Experience Level: Mid-Senior Level (3-8 years)

Remote Status: Hybrid

🚀 Role Summary

• Drive the creation of intuitive, engaging, and accessible digital experiences across web, mobile, and enterprise platforms, leveraging a strong foundation in design thinking and business acumen.

• Conduct comprehensive user research, including interviews, workshops, and usability testing, to translate customer insights into actionable design opportunities and solve complex user problems.

• Develop detailed user flows, wireframes, interactive prototypes, and high-fidelity designs, ensuring responsiveness across various devices and adherence to accessibility standards (WCAG 2.2 AA).

• Collaborate closely with Product Managers, Business Analysts, Engineers, Researchers, and UI Designers within multidisciplinary product teams to deliver exceptional user experiences that align with business objectives and enhance customer satisfaction.

📝 Enhancement Note: While the role is titled "UX Designer," the responsibilities clearly indicate a Product Design focus, encompassing the full end-to-end UX process from research to implementation collaboration. The emphasis on enterprise, SaaS, and digital products suggests a need for strategic thinking beyond purely aesthetic design.

📈 Primary Responsibilities

• Lead user research initiatives, including conducting user interviews, contextual inquiries, stakeholder workshops, and usability testing sessions to gather qualitative and quantitative data.

• Develop and present key research artifacts such as personas, empathy maps, customer journey maps, and service blueprints to inform design decisions and align stakeholders.

• Design intuitive user flows, task flows, information architecture, and navigation systems for complex digital products, ensuring clarity and ease of use.

• Create low-fidelity wireframes and interactive prototypes to effectively communicate design concepts and gather early feedback, iterating based on insights.

• Produce high-fidelity visual designs and detailed specifications, ensuring responsive design principles are applied across desktop, tablet, and mobile platforms.

• Champion accessibility compliance (WCAG 2.2 AA) and inclusive design principles throughout the design process, ensuring products are usable by a diverse range of users.

• Define and document interaction patterns, micro-interactions, and motion behaviors to enhance user engagement and product intuitiveness.

• Contribute to and leverage enterprise design systems, ensuring consistency in UI components, design tokens, and overall user experience across multiple products.

• Collaborate closely with Product Managers to define product strategy, roadmap, and requirements, ensuring design solutions align with business goals.

• Partner effectively with Engineering teams throughout the development lifecycle, providing clear design specifications and support for implementation.

• Present design concepts, rationale, and research findings to stakeholders and leadership, advocating for user-centered design principles.

• Participate actively in Agile ceremonies, including sprint planning, design reviews, and retrospectives, contributing to a collaborative and iterative development process.

• Plan and execute usability testing to validate design solutions, iterating on designs based on customer feedback, analytics, and key performance indicators (KPIs).

• Measure the success of UX initiatives using defined UX metrics and product KPIs, providing data-driven recommendations for continuous optimization.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on collaboration within an Agile framework and a commitment to continuous improvement through data-driven iteration, which are critical for operations-focused roles within product development.

🎓 Skills & Qualifications

Education:

• Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Psychology, Computer Science, or a closely related field. Experience:

• 3–8 years of progressive experience in UX Design, Product Design, or Interaction Design, with a proven track record of delivering successful digital products.

• Experience designing for enterprise-level applications, SaaS products, mobile applications, or customer-facing digital platforms. Required Skills:

• Design Thinking: Ability to apply structured problem-solving methodologies to understand user needs and business goals.

• Human-Centered Design: Deep commitment to placing the user at the core of the design process.

• User Research: Proficiency in conducting various research methods (interviews, surveys, usability testing, contextual inquiry) and synthesizing findings.

• Information Architecture: Skill in organizing and structuring content to ensure findability and usability.

• Interaction Design: Expertise in designing intuitive and efficient user interactions and workflows.

• Wireframing: Proficiency in creating low-fidelity representations of user interfaces.

• Prototyping: Experience in developing interactive prototypes (low to high fidelity) to simulate user flows and test concepts.

• Usability Testing: Ability to plan, conduct, and analyze usability tests to identify design flaws and areas for improvement.

• Journey Mapping: Skill in creating visual representations of the user's experience across touchpoints.

• Accessibility (WCAG): Strong understanding of and ability to design for Web Content Accessibility Guidelines (WCAG 2.2 AA) compliance.

• Responsive Design: Expertise in designing interfaces that adapt seamlessly to different screen sizes and devices.

Preferred Skills:

• Figma & FigJam: Advanced proficiency in Figma for UI design and prototyping, and FigJam for collaborative ideation.

• Adobe Creative Suite: Familiarity with relevant Adobe tools for design and asset creation.

• Miro: Experience using Miro for collaborative whiteboarding, ideation, and workflow mapping.

• Maze or UserTesting: Experience with user testing platforms for remote usability testing and feedback collection.

• Microsoft Office / Google Workspace: Competency in standard office productivity suites for documentation and communication.

• HTML/CSS Fundamentals: Basic understanding of front-end web technologies to inform design decisions and collaborate with developers.

• Responsive Frameworks: Familiarity with common responsive design frameworks.

• Design Systems: Experience working with or contributing to design systems and component libraries.

• API-Aware Design: Understanding of how API capabilities can influence and shape user interface design.

• Agile/Scrum Methodologies: Experience working within Agile development environments and participating in Scrum ceremonies.

📝 Enhancement Note: The required and preferred skills list is extensive, indicating a need for a well-rounded UX professional. Candidates should be prepared to demonstrate proficiency in specific tools like Figma and a solid understanding of Agile methodologies, which are common in operations-adjacent product roles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing end-to-end UX process, problem-solving skills, and a clear demonstration of impact on user experience and business outcomes.

• Case studies that detail specific design challenges, research methodologies employed, design iterations, and final solutions with measurable results.

• Evidence of collaboration with cross-functional teams (Product Management, Engineering, Research) throughout the product development lifecycle.

• Examples of designing for complex systems, enterprise applications, or SaaS products, highlighting the ability to handle intricate user flows and data structures.

• Demonstrations of applying accessibility standards (WCAG) and inclusive design principles in practical design scenarios. Process Documentation:

• Clearly articulated process documentation within case studies, outlining the steps taken from problem definition through to solution implementation and validation.

• Examples of user research reports, journey maps, wireframes, prototypes, and high-fidelity mockups, presented in a logical and understandable sequence.

• Documentation of how feedback from usability testing and analytics was incorporated into design iterations and product improvements.

• Evidence of contributing to or utilizing design systems, including examples of component libraries, style guides, or design tokens.

📝 Enhancement Note: A strong portfolio is explicitly stated as a requirement. For operations-minded candidates, this means focusing on demonstrating process, problem-solving, and measurable impact rather than just visual aesthetics. Case studies should highlight efficiency gains or improved user workflows.

💵 Compensation & Benefits

Salary Range:

• Based on NTT DATA's typical hiring practices for mid-senior level UX Designers in Bangalore, India, a competitive salary range is estimated between ₹800,000 to ₹1,600,000 per annum. This estimate considers the experience level (3-8 years), the specialized skills required, and the prevailing market rates for UX/Product Designers in the Bangalore tech hub. Benefits:

• Comprehensive health insurance coverage (medical, dental, vision).

• Retirement savings plan or provident fund contributions.

• Paid time off, including vacation days, sick leave, and public holidays.

• Professional development opportunities, including training, certifications, and conference attendance.

• Potential for performance-based bonuses and annual increments.

• Access to NTT DATA's global employee assistance program and wellness initiatives.

• Hybrid work model offering flexibility and work-life balance. Working Hours:

• Standard full-time working hours are typically 40 hours per week, aligned with Indian business hours (approximately 9:00 AM to 6:00 PM IST, Monday to Friday). The hybrid work arrangement allows for flexibility in structuring these hours, with an expectation of core hours for team collaboration.

📝 Enhancement Note: The salary range is an estimate based on industry benchmarks for Bangalore and the specified experience level. Actual compensation will be determined by the hiring team based on candidate qualifications, experience, and internal equity.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Services & Consulting, Information Technology. NTT DATA operates as a global leader in business and technology services, with a significant presence in digital transformation, AI, cloud, and infrastructure solutions. This industry context implies a focus on innovation, client-centric solutions, and the adoption of cutting-edge technologies.

Company Size: NTT DATA is a large enterprise, with tens of thousands of employees globally (reported as over 50 countries with experts). This size indicates a structured corporate environment with established processes, a wide range of career paths, and opportunities for cross-departmental collaboration and exposure to diverse projects. For operations professionals, this means potential for specialized roles and a robust infrastructure to support operations.

Founded: NTT DATA has a long history, with its origins tracing back to the establishment of NTT in Japan in 1967. The company has grown through acquisitions and organic expansion, positioning itself as a stable and experienced player in the global IT market. This longevity suggests a culture that values stability, long-term vision, and deep technical expertise.

Team Structure:

• The UX Designer will be part of a multidisciplinary product team, working alongside Product Managers, Business Analysts, Engineers, Researchers, and other Designers.

• This collaborative structure suggests a matrixed reporting line, where the designer reports functionally to a design lead or manager, but operationally to project teams and product owners.

• Cross-functional collaboration is a core tenet, emphasizing shared ownership of product outcomes and a need for strong communication and interpersonal skills among team members. Methodology:

• Data Analysis and Insights Methods: The role requires a strong emphasis on user research and data analysis to identify user pain points and translate insights into design opportunities. This includes qualitative (interviews, observations) and quantitative (analytics, usability testing metrics) data.

• Workflow Planning and Optimization Strategies: The UX Designer is expected to design intuitive user flows and simplify complex workflows, directly contributing to operational efficiency for end-users and internal stakeholders.

• Automation and Efficiency Practices: While not explicitly stated as an automation role, the design of intuitive systems and efficient workflows inherently supports automation goals by reducing manual effort and streamlining processes.

Company Website: https://us.nttdata.com/

📝 Enhancement Note: NTT DATA's size and global reach imply a professional, structured environment where operations roles are well-defined and integrated into larger business processes. The emphasis on consulting and technology services suggests a culture that values problem-solving and client success.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Mid-Senior level within the UX/Product Design domain. It requires 3-8 years of experience, indicating a professional who is beyond entry-level and expected to work with a significant degree of autonomy. They are responsible for contributing to product strategy, leading design initiatives, and mentoring junior team members. The scope involves end-to-end design ownership for specific features or products.

Reporting Structure: The UX Designer will likely report to a Design Manager or Head of UX/Product Design within a specific business unit or product line. Operationally, they will be embedded within cross-functional Agile product teams, reporting to Product Managers for day-to-day task prioritization and sprint execution. This structure allows for both strategic oversight and agile responsiveness.

Operations Impact: The UX Designer's impact is directly tied to improving user satisfaction, increasing product adoption, enhancing efficiency of use, and ultimately contributing to business outcomes such as increased revenue, reduced support costs, and improved customer loyalty. By creating intuitive and effective digital experiences, they streamline user interactions and reduce friction, which are key operational efficiencies for any digital product.

Growth Opportunities:

• Specialization: Opportunity to deepen expertise in specific areas such as enterprise UX, accessibility design, user research methodologies, or design system management.

• Leadership: Potential to move into Lead UX Designer or Design Manager roles, overseeing teams, setting design strategy, and managing stakeholder relationships.

• Cross-functional Mobility: Possibility to transition into Product Management, Business Analysis, or even specialized roles within the broader NTT DATA consulting practice, leveraging strong analytical and problem-solving skills.

• Skill Development: Access to NTT DATA's global learning resources, encouraging continuous learning in emerging design trends, technologies, and methodologies.

📝 Enhancement Note: For candidates interested in operations, this role offers a pathway to influence product development from a user-centric perspective, impacting operational efficiency through design. Growth opportunities can lead to roles with broader strategic or managerial responsibilities within the operations and product development landscape.

🌐 Work Environment

Office Type: The role is designated as Hybrid. This means the work environment will involve a combination of remote work and in-office presence. NTT DATA likely maintains modern office spaces designed to facilitate collaboration, innovation, and team-building activities.

Office Location(s): The primary location is Bangalore, Karnataka, India. While specific office details are not provided, major technology hubs in Bangalore typically offer well-equipped facilities with good connectivity and accessibility. Employees are expected to be able to commute to a designated NTT DATA office as required by the hybrid arrangement.

Workspace Context:

• Collaborative Environment: Office spaces are expected to include common areas, meeting rooms, and possibly dedicated design labs or studios to foster collaboration among design teams and with other departments.

• Operations Tools and Technology: Access to standard office technology, high-speed internet, and potentially specialized hardware for prototyping or user testing sessions. The primary design software (Figma, Miro) will be accessible both remotely and in-office.

• Operations Team Interaction: Regular opportunities for in-person interaction with design colleagues, product managers, and engineers, facilitating spontaneous discussions, whiteboarding sessions, and design critiques.

Work Schedule: The standard 40-hour work week is expected, with flexibility in daily scheduling to accommodate personal needs and team collaboration, particularly with international teams if applicable. The hybrid model allows for a balance between focused remote work and collaborative in-office days.

📝 Enhancement Note: The hybrid nature of the role requires self-discipline and effective time management, critical skills for operations professionals. The expectation of in-office days for collaboration highlights the importance of teamwork and communication in a corporate setting.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or HR representative will likely conduct an initial screening call to assess basic qualifications, experience, and cultural fit.

• Technical Interview(s): Expect one or more interviews with hiring managers and senior designers focusing on UX principles, design process, problem-solving skills, and tool proficiency. These may include design challenges or portfolio walkthroughs.

• Portfolio Review: A dedicated session where candidates present their portfolio, detailing specific case studies, their role in the projects, and the impact of their design solutions. This is a critical step to assess practical application of skills.

• Cross-functional/Stakeholder Interview: An interview with Product Managers, Engineers, or other key stakeholders to evaluate collaboration skills, communication style, and ability to work within an Agile framework.

• Final Interview: Potentially an interview with a senior leader or department head to make a final decision on fit and potential.

Portfolio Review Tips:

• Curate Select Case Studies: Choose 3-5 of your strongest projects that best demonstrate the full UX process, from research to implementation. Ensure these align with the requirements of the NTT DATA role (enterprise, SaaS, mobile).

• Structure Your Narrative: For each case study, clearly articulate the problem, your specific role and contributions, the process you followed (research, ideation, design, testing), the challenges encountered, the solutions developed, and the measurable