UX Designer

📍 Job Overview

Job Title: UX Designer

Company: Multiplica Talent

Location: Santiago, Santiago Metropolitan Region, Chile

Job Type: Full-Time

Category: UX/UI Design & Product Development

Date Posted: May 01, 2026

Experience Level: Mid-Level (4+ years)

Remote Status: Hybrid (with potential for remote work within Chile)

🚀 Role Summary

• Spearhead the design of intuitive and engaging user experiences for digital products within the retail sector.

• Collaborate closely with cross-functional teams in an agile environment to deliver high-quality, user-centered solutions.

• Leverage expertise in user research, interface design, and prototyping to drive product innovation and user satisfaction.

• Utilize industry-leading design tools to translate user needs and business requirements into compelling visual interfaces.

📝 Enhancement Note: The role is specifically for a UX Designer with over 4 years of experience, focusing on digital products for a retail client. The hybrid nature suggests a balance between remote flexibility and in-office collaboration, typical for talent consultancies aiming to integrate candidates into client teams.

📈 Primary Responsibilities

• Conduct comprehensive user research, including interviews, surveys, and persona development, to deeply understand user needs, behaviors, and pain points within the retail context.

• Translate research findings and business requirements into wireframes, user flows, prototypes, and high-fidelity mockups using tools like Figma and Sketch.

• Design intuitive and visually appealing user interfaces that align with brand guidelines and enhance the overall user experience for digital retail products.

• Lead and participate in user testing sessions, gathering feedback to iterate on designs, conduct usability testing, and ensure product effectiveness.

• Create and maintain design systems, component libraries, and style guides to ensure consistency and scalability across digital products.

• Collaborate effectively with product managers, engineers, and other stakeholders in an agile framework to ensure seamless design implementation and product delivery.

• Stay abreast of the latest UX/UI trends, best practices, and emerging technologies, applying them to continuously improve design processes and product outcomes.

📝 Enhancement Note: Core responsibilities are inferred based on the "Misión de rol" and "Requirements Summary" provided, emphasizing the full spectrum of UX design activities from research to implementation and iteration within an agile, cross-functional team for a retail client.

🎓 Skills & Qualifications

Education:

Experience:

• Minimum of 4 years of professional experience in UX Design, UI Design, or a similar role focused on digital product development.

Required Skills:

• UX Design: Deep understanding of user-centered design principles, information architecture, and interaction design.

• Interface Design: Expertise in creating visually appealing, intuitive, and functional user interfaces.

• Digital Product Design: Proven track record of designing and launching successful digital products.

• Agile Methodologies: Experience working in Scrum or Kanban environments, participating in sprints and cross-functional team ceremonies.

• Design Tools: Proficiency in industry-standard design and prototyping tools such as Figma, Sketch, Adobe XD, or similar.

• User Research: Experience conducting various forms of user research (e.g., interviews, surveys, persona creation, journey mapping).

• User Testing & Usability: Demonstrated ability to plan, execute, and analyze user testing and usability testing to inform design decisions.

• Component Creation: Experience in developing and managing design system components.

• Collaboration: Strong ability to work effectively within cross-functional, multidisciplinary teams.

Preferred Skills:

• Experience designing for the retail or e-commerce industry.

• Knowledge of front-end development principles (HTML, CSS, JavaScript) to better collaborate with engineering teams.

• Familiarity with A/B testing methodologies and data analysis for design optimization.

• Experience with accessibility standards (WCAG).

📝 Enhancement Note: Qualifications are detailed based on the explicit requirements in the job description, specifying the minimum experience, educational background, and essential technical and soft skills required for a mid-level UX Designer role in an agile consulting environment.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a strong understanding of the UX design process from problem definition to solution delivery.

• Showcase case studies that highlight your ability to conduct user research, define user needs, and translate them into effective design solutions.

• Include examples of wireframes, user flows, interactive prototypes, and high-fidelity mockups that illustrate your design skills and problem-solving abilities.

Process Documentation:

• Provide insights into your process for user research, including methodologies used and how findings were integrated into designs.

• Detail your approach to creating and iterating on prototypes, including user testing phases and how feedback was incorporated.

• Explain your methods for collaborating with development teams and ensuring design consistency through design systems or style guides.

📝 Enhancement Note: Portfolio requirements are tailored to a UX Designer role, emphasizing the need to showcase problem-solving skills, research methodologies, iterative design processes, and demonstrable impact through case studies. This reflects standard expectations for experienced design professionals.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Legal Benefits: Compliance with Chilean labor law, including social security contributions, vacation days, and mandatory benefits.

• Superior Benefits: Additional benefits that may include extended health coverage, life insurance, or other perks beyond statutory requirements.

• Health Insurance: Comprehensive health coverage provided by the employer.

• Flexible Schedule: Work under objectives with flexibility in daily working hours, allowing for better work-life integration.

• Growth Opportunities: Clear pathways for career advancement and professional development within the consultancy and client projects.

• Continuous Learning: Free access to a wide range of courses to foster ongoing skill development and knowledge acquisition.

• Wellbeing Programs: Access to wellness initiatives such as yoga classes, wellbeing sessions, and discounted rates for psychological therapy.

• Additional Perks: Various other benefits aimed at employee welfare and engagement.

Working Hours:

• Standard full-time work, likely around 40 hours per week, with a strong emphasis on flexibility and working towards defined objectives rather than strict hour-by-hour tracking.

📝 Enhancement Note: Salary range is an estimate based on Chilean market data for a UX Designer with 4+ years of experience in Santiago. Benefits are directly extracted from the provided text, highlighting a comprehensive package focused on professional development and employee wellbeing.

🎯 Team & Company Context

🏢 Company Culture

Industry: Staffing & Recruiting (Digital Talent Consulting)

Company Size: 51-200 employees (based on typical size for specialized consultancies like Multiplica Talent)

Founded: Multiplica has over 25 years of experience, indicating a mature and established organization.

Team Structure:

• The UX Designer will be part of a project-based team, likely embedded within a client's organization, specifically in the retail sector.

• They will report through Multiplica Talent's management structure while working closely with client-side product managers, engineers, and other designers.

Methodology:

• Agile Environment: The role explicitly mentions working in agile environments, implying methodologies like Scrum or Kanban for project execution and team collaboration.

• User-Centric Design: A strong emphasis on user research and user experience design is central to the role's mission.

• Data-Informed Decisions: While not explicitly stated, the expectation for user testing and design iteration suggests a data-informed approach to product development.

Company Website: https://jobs.workable.com/company/j3UzQqYupcaQf4tVeXDHdh/jobs-at-multiplica-talent

📝 Enhancement Note: Company context is derived from the description of Multiplica Talent as a specialized digital talent consultancy with extensive experience. The team structure and methodology are inferred to align with how such consultancies typically operate, placing candidates within client teams and leveraging agile practices.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level UX Designer. This level requires independent contribution, the ability to manage design tasks with minimal supervision, and a solid understanding of the end-to-end UX design process. The candidate is expected to mentor more junior designers if applicable and contribute to design strategy discussions.

Reporting Structure: The UX Designer will likely report to a Design Lead or Manager within Multiplica Talent, while also taking direction from a Product Manager or similar role at the client’s retail company. This dual reporting structure is common in consulting engagements.

Operations Impact: The UX Designer's impact is directly tied to enhancing the user experience of digital products for a retail client. Success will be measured by improved user engagement, conversion rates, customer satisfaction, and overall product usability, which in turn drives business outcomes for the retail company.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas like UX research, interaction design, or design systems.

• Leadership: Progress into Senior UX Designer roles, leading design initiatives, mentoring junior designers, or managing design projects.

• Client Management: Develop skills in client relationship management and strategic consulting within the digital product space.

• Continuous Learning: Leverage the provided access to free courses to acquire new skills, certifications, or explore adjacent fields like product management or UX strategy.

📝 Enhancement Note: Career analysis focuses on the typical progression for a UX Designer in a consulting context, emphasizing skill development, leadership potential, and the impact on client business objectives.

🌐 Work Environment

Office Type: Hybrid. This implies a mix of remote work and in-office collaboration, likely at the client's premises or a shared workspace. The flexibility suggests a modern work approach.

Office Location(s): Primarily based in Santiago, Santiago Metropolitan Region, Chile, with the possibility of some days spent at the client’s retail company office.

Workspace Context:

• The workspace will likely be dynamic, involving collaboration within agile teams, both remotely and potentially in person.

• Access to design tools like Figma and Sketch will be standard, with opportunities to work with other collaboration and project management software.

• Expect frequent interaction with diverse teams, including product managers, developers, researchers, and other designers, fostering a collaborative and knowledge-sharing environment.

Work Schedule: While full-time, the emphasis on "trabajo bajo objetivos y flexibilidad de horario" indicates that while core hours may exist, there's significant autonomy in managing one's workday to meet project deadlines and objectives.

📝 Enhancement Note: The work environment is defined by the "Hybrid" and "Remote" status, suggesting a blend of independent work and team collaboration, typical for talent consultancies placing individuals in client environments.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and experience.

• Technical Interview: Discussion focused on UX/UI design principles, your design process, and problem-solving skills. Expect questions about your experience with specific tools and methodologies.

• Portfolio Review: A dedicated session where you will walk through selected case studies from your portfolio, explaining your design decisions, challenges, and outcomes.

• Team/Cultural Fit Interview: Conversation with potential team members or hiring managers to assess collaboration style, communication, and alignment with Multiplica Talent's and the client's culture.

• Final Interview: May involve a discussion with senior leadership or the client hiring manager for final approval.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 strong case studies that best represent your skills and experience relevant to this role (digital products, retail sector if possible).

• Tell a Story: For each case study, clearly articulate the problem, your role, the process you followed (research, ideation, design, testing), your specific contributions, and the impact/results. Use visuals effectively.

• Highlight Process: Emphasize your thought process, decision-making rationale, and how you leveraged user research and feedback.

• Quantify Impact: Whenever possible, include metrics or user feedback that demonstrate the success of your designs.

• Be Prepared for Questions: Anticipate questions about your design choices, challenges faced, and how you collaborate with teams.

Challenge Preparation:

• Be ready for a potential design exercise or a take-home challenge that simulates a real-world problem.

• Focus on demonstrating your approach to problem-solving, user empathy, and design thinking within a given timeframe.

• Practice articulating your design rationale clearly and concisely, as if presenting to stakeholders.

📝 Enhancement Note: The interview process and portfolio review tips are standard for experienced UX Designer roles, focusing on practical skills, process demonstration, and communication effectiveness.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: A leading collaborative interface design tool for creating wireframes, prototypes, and high-fidelity mockups. Proficiency is highly expected.

• Sketch: Another popular macOS-native design tool for UI design, often used for creating vector-based graphics and interactive prototypes.

• Prototyping Tools: Experience with tools like InVision, Marvel, or Adobe XD for creating interactive prototypes and user flows.

Analytics & Reporting:

• Familiarity with analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) to understand user behavior and inform design decisions.

CRM & Automation:

• While not directly a CRM role, understanding how design integrates with user journeys managed by CRMs or marketing automation platforms can be beneficial.

• Experience with project management tools like Jira, Asana, or Trello for agile workflow management.

📝 Enhancement Note: The tool stack is based on the explicit mention of Figma and Sketch, with other common tools in the UX design and agile development space being inferred as highly relevant.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the user's needs above all else, driving empathetic design solutions.

• Collaboration: Valuing teamwork, open communication, and the collective intelligence of multidisciplinary teams to achieve project goals.

• Innovation: Encouraging creative problem-solving, exploring new ideas, and embracing new technologies to deliver cutting-edge digital experiences.

• Excellence: Striving for high quality in all aspects of design, from research and strategy to execution and iteration.

• Adaptability: Embracing change, being flexible within agile frameworks, and continuously learning to stay ahead in a dynamic digital landscape.

Collaboration Style:

• Cross-functional Integration: Working seamlessly with product managers, developers, QA testers, and business stakeholders.

• Feedback-Driven: Actively seeking and providing constructive feedback during design reviews and team discussions.

• Knowledge Sharing: Willingness to share insights, best practices, and learnings with colleagues within Multiplica Talent and client teams.

📝 Enhancement Note: Company values and collaboration style are inferred from the nature of a digital talent consultancy and the emphasis on agile, user-centric design.

⚡ Challenges & Growth Opportunities

Challenges:

• Client Demands: Navigating diverse client expectations and integrating designs within potentially established brand guidelines or technical constraints in the retail sector.

• Agile Iteration: Adapting designs quickly based on rapid feedback cycles and evolving project requirements in an agile setting.

• Cross-Functional Alignment: Ensuring all stakeholders (product, engineering, marketing) are aligned on design decisions and user experience goals.

• Remote/Hybrid Collaboration: Maintaining effective communication and collaboration across distributed or hybrid teams to ensure design consistency and efficiency.

Learning & Development Opportunities:

• Skill Enhancement: Access to free courses offers opportunities to master new design tools, explore advanced UX research techniques, or delve into areas like UX strategy or accessibility.

• Industry Exposure: Working with different retail clients provides exposure to various business models, user bases, and design challenges.

• Mentorship: Potential to learn from senior designers within Multiplica Talent or client organizations.

• Career Progression: Clear paths to advance into senior or lead UX roles, or specialize in areas like research or interaction design.

📝 Enhancement Note: Challenges and growth opportunities are framed around the typical experiences of a UX Designer in a consulting role, focusing on client-facing work, agile environments, and continuous professional development.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for designing a new feature for an e-commerce product. What user research methods would you employ?" (Focus on research, ideation, and user validation).

• "How do you handle conflicting feedback from stakeholders or the development team regarding a design decision?" (Demonstrate conflict resolution, negotiation, and user advocacy).

Company & Culture Questions:

• "Why are you interested in working with Multiplica Talent and specifically on retail projects?" (Showcase understanding of the consultancy model and interest in the retail sector).

• "How do you contribute to a positive and collaborative team environment, especially in a hybrid or remote setting?" (Highlight communication, proactivity, and teamwork skills).

Portfolio Presentation Strategy:

• Structure: For each case study, use a clear narrative: Problem -> Your Role -> Process -> Solution -> Impact.

• Visuals: Use high-quality mockups, wireframes, user flows, and potentially short video snippets of prototypes.

• Engagement: Be interactive. Ask clarifying questions, and be ready to dive deeper into specific design choices.

• Conciseness: Focus on the most critical aspects of each project to respect time constraints.

📝 Enhancement Note: Interview preparation advice is tailored to a UX Designer role, focusing on process, problem-solving, collaboration, and the ability to articulate design impact effectively.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided Workable link, ensuring your resume and portfolio are up-to-date.

• Portfolio Customization: Select case studies that best reflect your experience in digital product design, ideally with examples from the retail sector. Clearly outline your role, process, and the impact of your work.

• Resume Optimization: Highlight keywords such as "UX Design," "UI Design," "Figma," "Sketch," "Agile," "User Research," "Usability Testing," and "Digital Product Design." Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process, problem-solving skills, and collaboration approach. Prepare to discuss your portfolio in detail.

• Company Research: Familiarize yourself with Multiplica Talent's mission, values, and their work with clients. Understand the nuances of working for a talent consultancy and the retail industry's digital landscape.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

---