UX Designer

📍 Job Overview

Job Title: UX Designer

Company: Comcast

Location: Philadelphia, PA, United States

Job Type: Full time

Category: UX/UI Design & Digital Experience

Date Posted: 2026-07-29

Experience Level: Entry-level (0-2 Years)

Remote Status: On-site

🚀 Role Summary

• Focuses on designing and developing holistic digital experiences for Xfinity customers, emphasizing sales and customer acquisition.

• Advocates for user needs while collaborating with product, sales, marketing, and brand teams to align business objectives with customer expectations.

• Creates essential design artifacts including flows, sketches, wireframes, and prototypes to define end-to-end user journeys.

• Drives a user-centric, iterative design process, incorporating rapid prototyping, user research, and continuous improvement methodologies.

📝 Enhancement Note: This role is specifically positioned within Comcast's Digital Experience Design (DXD) team, indicating a strategic focus on leveraging design to drive business outcomes, particularly in sales and customer retention for the Xfinity brand. The emphasis on "sales experiences" suggests a direct impact on conversion rates and customer acquisition funnels.

📈 Primary Responsibilities

• Design, develop, and produce comprehensive digital experiences across various platforms, with a primary focus on Xfinity.com.

• Act as a strong user advocate, collaborating closely with product managers to strategically address and solve complex user and business problems.

• Produce a range of design artifacts, including user flows, sketches, wireframes, and interactive prototypes, to clearly articulate and communicate proposed user experiences.

• Drive a user-centric, iterative, and collaborative design process that embraces rapid prototyping, user research, and continuous deployment cycles.

• Contribute to the development and maintenance of coherent visual and interaction designs that ensure consistency across different user flows and digital channels.

• Partner with UX research teams to plan and execute user testing sessions, translating research findings into actionable design improvements and future deliverables.

• Collaborate effectively with product teams to evaluate and prioritize features, ensuring a balanced approach that meets both business imperatives and end-user needs.

• Actively participate in design workshops, facilitating discovery sessions and deepening the understanding of user needs and pain points.

• Present UX/UI designs and concepts to internal teams, stakeholders, and business partners in both formal and informal settings.

📝 Enhancement Note: The responsibilities highlight a hands-on design role with significant cross-functional collaboration. The emphasis on "holistic digital experiences" and "end-to-end user experiences" suggests a need for a designer who can think broadly about the customer journey, not just isolated screens.

🎓 Skills & Qualifications

Education: Bachelor's Degree in a relevant field (e.g., Human-Computer Interaction, Graphic Design, Digital Media, Computer Science) or equivalent practical experience.

Experience: 0-2 years of relevant professional experience in UX/UI design, with a focus on digital web and mobile projects.

Required Skills:

• Proficient in creating user flows, sketches, wireframes, and interactive prototypes.

• Strong understanding of user-centric design principles and methodologies.

• Ability to advocate effectively for user needs within cross-functional teams.

• Excellent verbal and written communication skills for clear articulation of design concepts.

• Strong analytical and problem-solving skills to address complex design challenges.

• Adaptability to thrive in a fast-paced environment with multiple project deadlines.

• Familiarity with design collaboration tools and processes. Preferred Skills:

• Experience with web development technologies (HTML, CSS, JavaScript) and understanding of their implications on design.

• Experience with Content Management Systems (CMS) and their impact on user experience.

• Knowledge of design systems and their application in maintaining consistency.

• Experience in sales-focused digital experiences or e-commerce design.

• Familiarity with A/B testing and conversion rate optimization principles.

• Experience with user research methodologies and translating findings into design.

📝 Enhancement Note: The "0-2 Years" experience level indicates this is an entry-level or junior role, emphasizing foundational design skills and a strong willingness to learn and grow within the organization. Preferred skills like web development and CMS knowledge suggest the company values designers who understand the technical constraints and possibilities of digital platforms.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a strong understanding of the end-to-end design process, from initial concept to final execution.

• Showcase at least 2-3 detailed case studies highlighting significant UX/UI design projects.

• Clearly articulate the problem statement, your role, the design process undertaken, and the measurable outcomes or impact of your work.

• Include examples of wireframes, user flows, prototypes, and final visual designs.

• Illustrate your ability to solve complex problems and advocate for user needs through design. Process Documentation:

• Provide examples of how you have translated user research findings into design solutions.

• Showcase your iterative design process, including examples of prototyping and user feedback integration.

• Demonstrate your ability to collaborate with product managers and engineering teams.

• Highlight any experience with design workshops or collaborative brainstorming sessions.

📝 Enhancement Note: For an entry-level role, the portfolio should emphasize potential and process over extensive experience. The focus should be on demonstrating a solid understanding of design thinking, problem-solving skills, and the ability to articulate the design rationale and outcomes clearly.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a UX Designer with 0-2 years of experience in Philadelphia, PA, the estimated annual salary range is between $70,000 and $85,000. This range accounts for the cost of living in Philadelphia, the specific experience level, and the tech industry standards for design roles at a large enterprise like Comcast.

Benefits:

• Comprehensive health insurance plans (medical, dental, vision).

• Financial support and planning resources.

• Access to professional development tools and learning opportunities.

• Paid time off, including vacation, sick leave, and holidays.

• Retirement savings plans (e.g., 401(k) with company match).

• Employee discounts on Comcast products and services.

Working Hours: Standard 40-hour work week. The role requires regular, consistent, and punctual attendance, with the possibility of variable schedules, including nights and weekends, as necessary to meet project demands.

📝 Enhancement Note: The salary estimate is based on data from sources like Glassdoor, LinkedIn Salary, and industry salary surveys for UX Designers in major metropolitan areas like Philadelphia, adjusted for the specified experience level. Comcast is a large corporation, so benefits are typically robust, covering health, financial well-being, and professional growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Media and Technology, specifically telecommunications, entertainment, and digital services. Comcast is a Fortune 50 leader known for innovation in broadband, cable, and media.

Company Size: Large enterprise (over 10,000 employees), indicating a structured environment with established processes, extensive resources, and a broad range of career opportunities.

Founded: 1963. Comcast has a long history of growth and adaptation, evolving from a cable operator to a diversified media and technology powerhouse.

Team Structure:

• The Digital Experience Design (DXD) team is a specialized unit within Comcast, likely comprising UX/UI designers, researchers, content strategists, and interaction designers.

• This role reports into a manager or lead within the DXD team, with close collaboration expected with Product Managers, Marketing teams, Sales teams, and engineering stakeholders.

• Cross-functional collaboration is a core tenet, requiring designers to work seamlessly with various departments to bring digital products and services to life. Methodology:

• Data-Driven Design: Emphasis on using customer data, user research, and performance metrics to inform design decisions and measure success.

• Agile & Iterative Development: Embraces rapid prototyping, continuous feedback loops, and iterative improvements to deliver value quickly and adapt to evolving needs.

• User-Centricity: A foundational principle where customer needs, behaviors, and satisfaction are at the forefront of all design and product development efforts.

Company Website: https://www.comcast.com/

📝 Enhancement Note: Comcast's culture is described as fast-paced and innovative, driven by technology and a passion for revolutionizing industries. The DXD team's mission aligns with this, focusing on creating imaginative, intuitive, and seamless digital experiences for millions of customers.

📈 Career & Growth Analysis

Operations Career Level: This role is at the "Specialist" or entry-level (0-2 years) stage of a UX Design career path. It offers a foundational opportunity to develop core UX/UI skills within a large, established organization.

Reporting Structure: The UX Designer will likely report to a UX Design Manager or Lead within the Digital Experience Design (DXD) team. They will work closely with cross-functional teams including Product Managers, Marketing Specialists, Sales representatives, and Software Engineers.

Operations Impact: While not a traditional "revenue operations" role, this UX Designer's work directly impacts revenue by enhancing sales experiences, improving customer acquisition on Xfinity.com, and contributing to customer retention through intuitive