User Researcher (m/f/d) | Legal AI Tech Scale-up | Full Remote (Germany)

📍 Job Overview

Job Title: User Researcher (m/f/d) | Legal AI Tech Scale-up

Company: Noxtua

Location: Full Remote (Germany)

Job Type: Full-Time / Part-Time

Category: User Research / Product Operations

Date Posted: April 28, 2026

Experience Level: Early Career (0-2 years)

Remote Status: Full Remote

🚀 Role Summary

• This role focuses on conducting user research to inform product development within a Legal AI Tech scale-up, emphasizing a data-driven and user-centric approach.

• The User Researcher will be instrumental in identifying user needs, analyzing behavior, and translating findings into actionable product recommendations for B2B SaaS solutions.

• Collaboration with cross-functional teams, including product designers, engineers, product managers, and legal experts, is a core aspect of this position, requiring strong stakeholder management skills.

• The position is fully remote within Germany, offering flexibility and a home office setup budget, ideal for operations professionals who thrive in distributed environments.

📝 Enhancement Note: While the title is "User Researcher," the responsibilities and context heavily involve product operations and GTM strategy by ensuring the product meets user needs in a regulated industry. The emphasis on translating research into "actionable product recommendations" and supporting "data-driven product decisions" aligns strongly with operations functions that bridge user insights and product strategy.

📈 Primary Responsibilities

• Design, plan, and conduct deep qualitative research studies, including interviews, contextual observations, and diary studies, to understand user behaviors and needs within the legal industry.

• Execute quantitative surveys and analyze user behavior using statistical methods (e.g., parametric/non-parametric testing, semantic analysis) and relevant tools to derive actionable product recommendations.

• Collaborate effectively with cross-functional teams, including product designers, engineers, product managers, and legal experts, on research projects to validate ideas and improve UX.

• Create and contribute to key research artifacts such as personas, journey maps, a research insights database, and comprehensive reports for stakeholder consumption.

• Present research findings clearly and persuasively to stakeholders, advocating for user needs and contributing to the improvement of existing research frameworks and methodologies.

• Assist in defining the strategic direction of the Legal AI product by deeply understanding and articulating what truly matters to the target user base within the legal sector.

📝 Enhancement Note: The responsibilities highlight a blend of foundational user research and its direct application to product strategy and GTM. The emphasis on "actionable product recommendations" and "defining strategic direction" indicates that this role contributes significantly to the product's market fit and user adoption, which are core operational concerns.

🎓 Skills & Qualifications

Education:

Experience:

• 1+ years of dedicated user research experience, with a preference for experience in B2B SaaS or regulated industries such as FinTech or LegalTech.

Required Skills:

• Strong mixed-methods research skills, encompassing interviews, usability tests, surveys, and analytics, with a demonstrated ability to translate data into clear user insights.

• Proficiency in collaborative design and research tools such as Figma and FigJam.

• Experience working within collaborative, fast-paced, iterative product development environments.

• Excellent communication and stakeholder management skills, with the capacity to guide teams through the research process effectively.

• Fluent in both German and English; proficiency in additional languages is advantageous.

Preferred Skills:

• Experience in creating and maintaining research artifacts like personas and journey maps.

• Familiarity with analytics tools and methodologies for user behavior analysis.

• Prior exposure to Legal AI or similar complex, regulated technology domains.

• Ability to contribute to and improve research frameworks and databases.

📝 Enhancement Note: The requirement for 1+ years of experience, coupled with a Bachelor's degree and specific methodological skills, positions this as an early to mid-career operations support role. The emphasis on B2B SaaS and regulated industries highlights the need for an operations mindset focused on business impact and compliance.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A well-curated portfolio showcasing previous user research projects, demonstrating a clear understanding of the research process from initiation to insight delivery.

• Evidence of designing and executing mixed-methods research studies, highlighting specific methodologies used (e.g., interviews, usability tests, surveys) and the rationale behind their selection.

• Examples of how research findings were translated into actionable product recommendations or strategic insights that influenced product development.

Process Documentation:

• Showcase experience in documenting research processes, including study plans, participant recruitment strategies, and data analysis methodologies.

• Examples of creating and presenting research artifacts such as personas, journey maps, and user flow diagrams.

• Documentation of how research insights were communicated to stakeholders and how their impact was measured or observed.

📝 Enhancement Note: For an operations-focused role like User Research, a portfolio is critical. It needs to demonstrate not just research execution but also the ability to operationalize insights, collaborate effectively, and drive measurable product improvements. The emphasis should be on the impact of the research, not just the process itself.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Flexible working hours to accommodate personal schedules and optimize productivity.

• Generous vacation allowance: 26 days per year, plus December 24th & 31st off, with an additional day added per year of employment (up to 30 days).

• 100% remote work flexibility within Germany, allowing for a distributed and autonomous work style.

• €1,000 home office setup budget, provided with the first salary, to ensure a comfortable and productive remote workspace.

• Company-provided laptop (Lenovo or Mac).

• Access to Urban Sports Club and other employee discounts, promoting employee well-being.

Working Hours:

• Typically 40 hours per week, with flexible working hours offering autonomy in structuring the workday.

📝 Enhancement Note: Salary estimation is based on typical compensation for early-career researchers in German tech companies, adjusted for remote work and the specific niche. The benefits package is comprehensive, emphasizing work-life balance and remote work support, which are key attractors for operations professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Legal AI Tech Scale-up. Noxtua operates at the intersection of Artificial Intelligence, Legal Technology, and Software-as-a-Service (SaaS), a rapidly growing and innovation-driven sector.

Company Size: As a scale-up, Noxtua likely falls into the 50-200 employee range, suggesting a dynamic environment with established processes but still retaining agility and a close-knit feel.

Founded: While the founding date isn't explicitly provided, being a "scale-up" implies it has moved beyond the startup phase and is in a growth trajectory, likely founded within the last 5-10 years.

Team Structure:

• The User Researcher will join a small research team within a cross-functional product team. This means daily collaboration with engineers, product managers, and designers.

• Each development team consists of approximately 6-7 developers, a product manager, and a designer, providing ample opportunity for direct impact and close working relationships.

Methodology:

• The company emphasizes a user-centric and data-driven approach to product development.

• Research findings are intended to directly inform product decisions and strategic direction.

• Collaboration and agile methodologies are core to how product teams operate, ensuring iterative development and continuous improvement.

Company Website: https://noxtua.com/ (Inferred from domain_derived: noxtua.com)

📝 Enhancement Note: The company context suggests an environment where operations roles like User Research are integral to product success. The scale-up nature implies opportunities to influence processes, while the Legal AI focus demands a meticulous and strategic approach to research and product development.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an early-career to junior User Researcher (0-2 years of experience). It's an excellent entry point into the operations and product development lifecycle within a specialized tech field. The focus is on executing research and contributing insights under the guidance of a Senior User Researcher.

Reporting Structure: The User Researcher will report to Lea, the Senior User Researcher. This provides a direct line of mentorship and strategic guidance, crucial for developing expertise in user research for complex domains. The role also involves extensive collaboration with product managers, designers, and engineers within cross-functional product teams.

Operations Impact: The User Researcher's impact is direct and significant, influencing product strategy and development by ensuring the Legal AI solution meets the needs of legal professionals. This role bridges the gap between user experience and business objectives, ensuring product-market fit and driving adoption through user-centric design. Contributions will be measured by the quality of insights, their influence on product decisions, and ultimately, the success of the Legal AI product in the market.

Growth Opportunities:

• Skill Advancement: Deepen expertise in mixed-methods research, qualitative and quantitative analysis, and specialized techniques relevant to Legal Tech. Opportunity to learn from a Senior User Researcher and other experienced professionals.

• Specialization: Develop a niche in Legal AI research, understanding the unique challenges and user needs within regulated industries, which can lead to specialized career paths in operations or product management.

• Leadership Potential: As experience grows, there's potential to take on more complex research projects, mentor junior researchers, and contribute more heavily to research strategy and framework development.

📝 Enhancement Note: The growth path here is clearly defined, starting with foundational execution and progressing towards strategic contribution. This is typical for operations roles in scale-ups where individual impact can lead to rapid career progression.

🌐 Work Environment

Office Type: Fully remote within Germany. This offers maximum flexibility and autonomy, allowing individuals to create their optimal work environment.

Office Location(s): While the company may have a physical headquarters (e.g., Berlin, as indicated by location data), the role is 100% remote, meaning employees can work from anywhere within Germany.

Workspace Context:

• Collaborative Environment: Despite being remote, the role emphasizes close collaboration with product designers, engineers, and product managers through digital tools and regular communication.

• Tools & Technology: Access to a provided laptop and a home office setup budget ensures that employees have the necessary tools for effective remote work. Digital collaboration platforms (like Figma/FigJam) are integral.

• Team Interaction: Regular virtual meetings, stand-ups, and dedicated collaboration sessions will facilitate interaction and knowledge sharing within the product teams and the broader research team.

Work Schedule: Flexible working hours are provided, with a standard expectation of around 40 hours per week. This allows operations professionals to balance work with personal commitments while ensuring project timelines and research deadlines are met.

📝 Enhancement Note: The fully remote nature is a key aspect of this role's work environment, appealing to operations professionals who value flexibility. The emphasis on digital collaboration tools and structured communication is crucial for maintaining team cohesion and productivity in a distributed setting.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application, resume, and portfolio to assess qualifications and experience against the role requirements.

• Hiring Manager Interview: A conversation with Lea, the Senior User Researcher, to discuss your background, research philosophy, approach to mixed-methods research, and experience with B2B SaaS or regulated industries.

• Practical Exercise/Case Study: You may be asked to complete a take-home assignment or participate in a live case study focusing on a research problem, requiring you to outline your methodology, analysis, and present findings. This assesses your ability to translate research into actionable insights.

• Cross-Functional Team Interviews: Discussions with Product Managers, Designers, and Engineers to evaluate your collaboration style, communication skills, and ability to integrate research into their workflows.

• Final Interview: Potentially a discussion with a senior leader to assess cultural fit and long-term potential within the company.

Portfolio Review Tips:

• Structure: Organize your portfolio clearly, with distinct case studies for 2-3 of your most impactful projects. Each case study should detail the problem, your role, the methodology used, your process, key insights, and the outcomes or impact of your research.

• Methodology Focus: Clearly articulate why you chose specific research methods (qualitative vs. quantitative, interviews vs. surveys) for each project.

• Insight Translation: Emphasize how you translated raw data into clear, actionable insights that directly informed product decisions or strategy. Quantify impact where possible (e.g., "led to a X% improvement in user task completion").

• Collaboration Evidence: Include examples or descriptions of how you worked with designers, product managers, or engineers, and how your research facilitated their work.

• Remote Research: If applicable, highlight experience with remote research tools and techniques.

Challenge Preparation:

• Methodology Application: Be prepared to discuss how you would approach a specific research challenge relevant to Legal AI, outlining your potential methods and rationale.

• Stakeholder Communication: Practice articulating complex research findings concisely and persuasively to different audiences (technical teams, business leaders).

• Problem-Solving: Demonstrate your ability to identify research needs proactively and solve problems within the research process itself.

📝 Enhancement Note: The interview and portfolio review process for an operations-focused research role will heavily scrutinize the ability to translate research into tangible business outcomes. Candidates should prepare to showcase their impact and collaborative capabilities.

🛠 Tools & Technology Stack

Primary Tools:

• Figma/FigJam: Essential for collaborative design, prototyping, and ideation, often used in conjunction with research for user testing and feedback sessions.

• User Research Platforms: Tools for conducting remote interviews, usability tests, and surveys (e.g., Lookback, UserTesting.com, Maze, SurveyMonkey, Typeform).

• Analytics Tools: Platforms for analyzing user behavior data, potentially including web analytics (e.g., Google Analytics), product analytics (e.g., Amplitude, Mixpanel), or statistical software (e.g., R, SPSS for parametric/non-parametric testing).

Analytics & Reporting:

• Statistical software for quantitative analysis (e.g., R, SPSS, Python libraries like SciPy/NumPy).

• Data visualization tools to present findings effectively (e.g., Tableau, Power BI, or even advanced Excel/Google Sheets capabilities).

CRM & Automation:

• While not directly CRM-focused, understanding how user insights feed into CRM data or influence customer success strategies is beneficial.

• Experience with project management tools (e.g., Jira, Asana, Trello) for tracking research projects and collaborating with development teams.

• Familiarity with internal knowledge management systems or databases for storing and retrieving research insights.

📝 Enhancement Note: Proficiency with tools like Figma and a solid understanding of mixed-methods analysis are critical. The ability to leverage data analytics and reporting tools to support research findings is also key for an operations-minded researcher.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user's needs and experience in all product decisions.

• Data-Driven Decision Making: Reliance on evidence from user research and analytics to guide strategy and product development, rather than intuition alone.

• Collaboration: A strong emphasis on working effectively across teams (product, design, engineering, legal) to achieve shared goals.

• Agility & Iteration: Embracing a flexible, iterative approach to research and product development, adapting quickly to new findings and market changes.

• Impact & Ownership: Taking responsibility for the quality and impact of research, and driving for actionable outcomes that benefit the user and the business.

Collaboration Style:

• Cross-Functional Integration: Proactively engaging with product managers, designers, and engineers to embed research throughout the product lifecycle.

• Open Communication: Fostering an environment where feedback is shared openly and respectfully, and where research findings are communicated clearly and transparently.

• Knowledge Sharing: Actively contributing to a shared understanding of user needs by documenting and disseminating research insights across the organization.

📝 Enhancement Note: The company culture values a blend of user advocacy and data-driven decision-making, which are hallmarks of effective operations. The collaborative, agile, and impact-oriented environment is ideal for professionals who want to see their work directly influence product strategy.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Regulated Industries: Understanding the specific constraints, compliance requirements, and user needs within the Legal AI sector, which can be complex and risk-averse.

• Balancing Research Rigor with Speed: In a fast-paced scale-up environment, ensuring research is both robust and delivered in a timely manner to support iterative development cycles.

• Translating Complex Insights: Effectively communicating nuanced user insights to diverse stakeholders (e.g., legal experts, engineers) who may have different priorities and technical backgrounds.

• Establishing Research Practice: For an early-career researcher, contributing to the growth and refinement of the user research function within the company.

Learning & Development Opportunities:

• Mentorship: Direct guidance from Lea, the Senior User Researcher, provides a strong foundation for skill development and career progression.

• Industry Exposure: Gaining deep experience in the rapidly evolving Legal AI and B2B SaaS markets.

• Skill Specialization: Opportunity to become an expert in user research for complex, regulated domains, a highly sought-after skill set.

• Cross-Functional Learning: Working closely with product managers, designers, and engineers offers exposure to different facets of product development and GTM strategy.

📝 Enhancement Note: The challenges presented are typical for roles in specialized tech scale-ups, offering significant learning opportunities. The growth potential lies in mastering niche research and contributing to strategic product decisions.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to conduct user research in a regulated industry. What were the unique challenges, and how did you address them?" (Focus on your understanding of compliance and user needs in complex sectors.)

• "How do you approach prioritizing research needs when multiple stakeholders have competing requests?" (Demonstrate your stakeholder management and prioritization skills.)

Company & Culture Questions:

• "What interests you about Legal AI and Noxtua's mission?" (Research the company's specific product and market position.)

• "How do you contribute to a collaborative and data-driven team environment?" (Highlight your teamwork and analytical approach.)

Portfolio Presentation Strategy:

• Storytelling: Frame your portfolio projects as compelling stories: the challenge, your approach (methodology), your actions (research execution), the key insights, and the resulting impact.

• Visuals: Use clear visuals such as personas, journey maps, and screenshots of your research or findings to make your presentation engaging.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your research (e.g., "user satisfaction increased by X%", "task completion time reduced by Y%").

• Process Clarity: Clearly explain your research process, emphasizing your decision-making at each stage.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong understanding of the research process, the ability to translate insights into actionable business outcomes, and effective collaboration within a product development lifecycle.

📌 Application Steps

To apply for this User Researcher position:

• Submit your application through the provided application link on the Personio platform.

• Tailor Your Resume: Highlight your 1+ years of user research experience, specifically mentioning B2B SaaS or regulated industries if applicable. Quantify achievements and use keywords from the job description (e.g., mixed-methods, qualitative, quantitative, Figma, stakeholder management).

• Curate Your Portfolio: Select 2-3 strong case studies that best showcase your skills in mixed-methods research, insight generation, and driving product impact. Ensure it's well-organized, visually appealing, and clearly articulates the outcomes of your work.

• Prepare for Remote Collaboration: Be ready to discuss your experience working in remote, cross-functional teams and how you maintain effective communication and collaboration in a distributed environment.

• Research Noxtua: Understand Noxtua's Legal AI product, its target market, and the company's mission. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.