User Experience (UX) Director - Coronary & Renal Denervation (CRDN)

📍 Job Overview

Job Title: User Experience (UX) Director - Coronary & Renal Denervation (CRDN)

Company: Medtronic

Location: Galway, County Galway, Ireland

Job Type: FULL_TIME

Category: User Experience (UX) Leadership / Digital Health Operations

Date Posted: June 17, 2026

Experience Level: Senior Level (10+ years)

Remote Status: Hybrid

🚀 Role Summary

• Lead the strategic vision and operational execution for User Experience (UX) within Medtronic's Coronary & Renal Denervation (CRDN) digital product portfolio, driving innovation in healthcare technology.

• Build, scale, and manage a high-performing UX organization comprising UX designers and UX researchers, establishing foundational UX practices and integrating them seamlessly into the product development lifecycle.

• Develop and manage the UX operating model, including staffing plans, budget allocation, and vendor/agency coordination, ensuring consistent, high-quality delivery across internal and external resources.

• Champion a user-centered design philosophy, ensuring all digital products are intuitive, clinically meaningful, and compliant with stringent regulatory and quality frameworks inherent in the MedTech industry.

📝 Enhancement Note: This role is positioned as a Director-level leadership opportunity, requiring a strategic mindset and operational acumen to build and mature a UX function within a highly regulated environment. The focus on CRDN's digital product portfolio, including AI-enabled capabilities, indicates a forward-looking approach to digital health operations.

📈 Primary Responsibilities

• UX Strategy & Leadership: Own and evolve the UX vision and strategy for CRDN’s digital product portfolio, ensuring alignment with business priorities, clinical outcomes, and regulatory expectations. This includes defining the long-term roadmap for user experience excellence.

• Organizational Development: Build, lead, and mentor a scalable UX organization, defining team structure, roles, hiring plans, and onboarding approaches to support current and future product needs. This involves talent acquisition and development critical for operations.

• Budget & Vendor Management: Establish and manage the UX operating budget, including internal staffing and external vendor/agency spend. Effectively manage and coordinate outsourced UX partners, ensuring quality, consistency, and integration with internal teams.

• User-Centered Design & Research: Oversee and contribute to the creation of workflow diagrams, user journeys, wireframes, prototypes, and design specifications. Ensure clinical insights and user needs are translated into intuitive end-to-end product experiences.

• Cross-Functional Partnership: Partner closely with digital product leads, engineering, marketing, clinical teams, and system architecture to shape product direction, align priorities, and deliver successful products through collaborative design sessions and reviews.

• Process, Standards & Governance: Establish robust UX processes, documentation standards, and experience guidelines that support consistency across CRDN’s digital ecosystem. Define how UX integrates into product development processes, including agile and dual-track delivery models.

• Innovation & Quality Assurance: Incorporate modern AI-assisted design and prototyping techniques while ensuring outputs remain clinically safe and compliant. Ensure usability testing is executed and reported at appropriate stages, aligning with Medtronic’s quality and regulatory policies.

📝 Enhancement Note: The responsibilities highlight a blend of strategic leadership, operational management (budget, vendors, process), and direct oversight of UX design and research. The emphasis on regulatory compliance and clinical integration is paramount for a MedTech UX Director.

🎓 Skills & Qualifications

Education:

• Bachelor’s or Master’s degree in Biomedical Engineering, Human Factors Engineering, Computer Engineering, UX/HCI, or a related field. Experience:

• Extensive experience (10+ years) in MedTech or a regulated environment, including familiarity with complex workflows, usability engineering expectations, and associated documentation.

• 10+ years of experience designing complex digital product experiences involving workflows, interaction design, and system-level considerations (8+ years with Master’s degree).

• 7+ years of managerial experience, with a proven track record of leading and scaling a UX organization. Required Skills:

• UX Strategy & Vision: Ability to define and articulate a compelling UX vision and strategy for a digital product portfolio.

• People Leadership & Management: Proven experience in hiring, mentoring, and managing UX designers and researchers, and scaling UX teams.

• MedTech Regulatory Compliance: Deep understanding of usability engineering expectations, quality frameworks, and documentation requirements in regulated medical device environments.

• User-Centered Design: Expertise in translating clinical insights and user needs into intuitive interaction models and end-to-end product experiences.

• Cross-Functional Collaboration: Demonstrated ability to partner effectively with product, engineering, clinical, and marketing teams within agile or dual-track product development cycles.

• Process & Standards Development: Experience establishing UX processes, documentation standards, and design systems to ensure consistency and quality.

• Communication & Influence: Excellent skills in clarifying design trade-offs, resolving conflicting inputs, and driving alignment at senior leadership levels.

Preferred Skills:

• Experience designing clinician-facing software or workflow-heavy applications.

• Experience supporting platforms of connected devices, cloud-based ecosystems, or data-rich clinical applications.

• Familiarity with Software as a Medical Device (SaMD), EHR workflows, clinical data visualization, or AI applications in healthcare.

• Deep understanding of regulatory, safety, and risk management considerations related to medical software and digital health.

• Experience operating at the intersection of product strategy, UX maturity, and organizational transformation.

📝 Enhancement Note: The requirements emphasize a strong blend of technical UX expertise, managerial experience, and domain-specific knowledge within the MedTech sector, particularly concerning regulatory and quality aspects. The preference for SaMD, EHR, and AI experience points to the evolving nature of digital health operations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• End-to-End UX Leadership: Demonstrate ownership and strategic direction across multiple complex digital product lifecycles, showcasing how UX informed product decisions from conception to launch.

• Workflow-Driven Design: Provide detailed case studies illustrating the process of understanding, mapping, and designing for intricate clinical workflows, highlighting improvements in efficiency and user effectiveness.

• System-Level Design: Showcase examples of designing integrated digital experiences that consider the broader system architecture, data flow, and interactions between different components, particularly in a connected device or platform context.

• User Research & Validation: Include evidence of robust user research methodologies and usability testing, detailing how insights were gathered, synthesized, and used to iterate on designs, with clear documentation of validation activities.

Process Documentation:

• Workflow Design & Optimization: Present examples of detailed workflow diagrams, user journey maps, and process flows that clearly articulate user tasks, pain points, and proposed solutions within a clinical context.

• UX Integration into Product Development: Describe how UX processes were integrated into agile or dual-track product development methodologies, including sprint planning, backlog refinement, and cross-functional collaboration for design hand-offs.

• Design System Governance: Showcase experience in building, evolving, or governing design systems or enterprise-level UX standards, demonstrating their impact on consistency, efficiency, and scalability.

📝 Enhancement Note: A strong portfolio is crucial for this role, not just showcasing design output, but demonstrating the candidate's ability to lead, strategize, and implement UX operations within a regulated product development framework. Portfolio content should highlight process maturity and impact measurement.

💵 Compensation & Benefits

Salary Range:

• Ireland: €124,800.00 - €187,200.00 EUR per annum. Benefits:

• Competitive Salary.

• Flexible Benefits Package, allowing customization to individual needs.

• Eligibility for the Medtronic Incentive Plan (MIP), a short-term incentive program.

• Eligibility for an annual long-term incentive plan, rewarding sustained performance and contribution. Working Hours:

• Standard full-time position, likely aligning with typical European business hours (e.g., 40 hours per week), with potential for hybrid flexibility.

📝 Enhancement Note: The salary range provided is specific to Ireland and falls within the expected band for a Director-level UX leadership role in a major multinational corporation like Medtronic. The inclusion of both short-term (MIP) and long-term incentives indicates a comprehensive compensation structure rewarding performance and long-term commitment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology / Medical Devices. Medtronic is a global leader in this sector, focusing on developing innovative solutions to address critical health challenges.

Company Size: Large Enterprise (approx. 95,000+ employees globally). This scale implies structured processes, global reach, and significant resources.

Founded: 1949. With a long history, Medtronic has established a strong reputation and deep expertise in medical technology.

Team Structure:

• CRDN Operating Unit: This specific unit focuses on transforming care for patients with coronary artery disease and hypertension, integrating devices, digital technologies, and AI.

• UX Organization: The Director will build and lead a team of UX designers and UX researchers, reporting into a broader digital health or product development leadership structure.

• Cross-Functional Collaboration: Expect close partnerships with digital product leads, engineering, marketing, clinical affairs, and system architects within the CRDN unit and potentially across other Medtronic divisions.

Methodology:

• User-Centered Design: A core tenet, emphasizing understanding and addressing clinician and patient needs through observation, research, and iterative design.

• Agile & Dual-Track Development: Integration of UX into agile methodologies, likely involving dual-track processes where UX research and design run in parallel with development sprints.

• Data-Driven Decision Making: Leveraging clinical insights, user feedback, and performance metrics to inform product strategy and UX improvements.

• Quality & Regulatory Governance: Strict adherence to Medtronic's quality policies and regulatory frameworks (e.g., FDA, EMA) for medical software and devices.

Company Website: http://www.medtronic.com

📝 Enhancement Note: Medtronic's culture emphasizes purpose-driven work, innovation, and a strong commitment to quality and patient outcomes. The CRDN unit's focus on digital and AI technologies signals a modern approach within a historically established company.

📈 Career & Growth Analysis

Operations Career Level: Director. This signifies a senior leadership role responsible for strategy, team building, operational execution, and significant cross-functional influence within the digital health and UX domain.

Reporting Structure: The UX Director will likely report to a Vice President or Senior Director of Product Development, Digital Health, or a similar senior executive within the CRDN operating unit.

Operations Impact: This role directly influences the usability, clinical effectiveness, and adoption of critical digital health products that impact patient care globally. Success in this role translates to improved patient outcomes, enhanced clinician experience, and stronger market positioning for Medtronic's CRDN solutions.

Growth Opportunities:

• Strategic Leadership Expansion: Potential to expand UX leadership scope across other Medtronic business units or contribute to enterprise-wide UX strategy and operations.

• Digital Health Innovation: Opportunity to lead the integration of cutting-edge technologies like AI into medical devices and software, shaping the future of healthcare technology.

• Organizational Transformation: Play a key role in maturing Medtronic's UX capabilities and embedding a strong user-centric culture across product development lifecycles.

• Executive Development: Access to leadership training, executive coaching, and opportunities to represent Medtronic at industry forums.

📝 Enhancement Note: This Director-level position offers substantial growth potential, moving beyond tactical UX execution to strategic leadership and organizational development within a leading healthcare technology company. The focus on digital transformation and AI positions the role at the forefront of innovation.

🌐 Work Environment

Office Type: Hybrid work environment, indicating a blend of remote work and on-site presence at the Galway, Ireland location.

Office Location(s): Galway, County Galway, Ireland. This location is a significant hub for Medtronic, suggesting a well-established infrastructure and supportive operational ecosystem.

Workspace Context:

• Collaborative Hub: The office environment likely facilitates in-person collaboration with cross-functional teams, design thinking workshops, and team building activities essential for a hybrid setup.

• Technology & Tools: Access to state-of-the-art UX design, research, prototyping, and collaboration tools will be standard.

• Team Interaction: Opportunities for regular interaction with UX team members, product managers, engineers, and clinical experts, fostering a dynamic and intellectually stimulating work environment.

Work Schedule: Primarily standard business hours (e.g., 40 hours/week) common in Ireland, with potential for some flexibility to accommodate global team interactions and project deadlines, especially given the hybrid nature.

📝 Enhancement Note: The hybrid arrangement suggests Medtronic is embracing modern work models, balancing flexibility with the need for in-person collaboration, particularly critical for leadership roles and team development in complex product environments.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruiter call to assess basic qualifications, interest, and cultural fit.

• Hiring Manager Interview: In-depth discussion with the hiring manager (likely a VP or Senior Director) focusing on leadership experience, strategic vision, and operational approach.

• Portfolio Review & Presentation: A dedicated session where candidates present their portfolio, detailing key projects, design process, team leadership, and impact. This is crucial for assessing practical experience and communication skills.

• Cross-Functional Interviews: Meetings with key stakeholders (e.g., Product Leads, Engineering Directors, Clinical Specialists) to evaluate collaboration style, understanding of the MedTech landscape, and ability to navigate complex trade-offs.

• Executive/Final Interview: A final conversation with senior leadership to confirm strategic alignment and suitability for the Director role.

Portfolio Review Tips:

• Structure for Impact: Organize your portfolio around key leadership themes: Strategy, Team Building, Process Implementation, and Cross-Functional Collaboration.

• Case Study Depth: For each project, clearly articulate the problem, your role and approach, the UX process followed (research, design, validation), key decisions made, challenges overcome, and quantifiable outcomes (impact on user efficiency, clinical safety, product adoption).

• Highlight Leadership: Emphasize your experience in building and managing teams, mentoring individuals, and establishing UX operations and standards.

• MedTech Relevance: Showcase projects that demonstrate understanding of regulated environments, clinical workflows, and complex system interactions.

• Presentation Clarity: Be prepared to clearly articulate complex UX concepts and decisions concisely to a mixed audience of UX professionals and business leaders.

Challenge Preparation:

• Strategic Scenario: Be ready to discuss how you would approach building or scaling a UX organization within a specific timeframe, considering budget constraints and regulatory requirements.

• Problem-Solving: Prepare to discuss how you would handle common UX challenges in MedTech, such as conflicting stakeholder requirements, integrating AI responsibly, or navigating complex regulatory hurdles.

• Leadership Philosophy: Articulate your leadership style, your approach to team development, and how you foster a culture of innovation and quality.

📝 Enhancement Note: The interview process is designed to thoroughly assess leadership capabilities, strategic thinking, operational expertise, and suitability for a senior role within a highly regulated industry. A robust portfolio presentation is a critical component.

🛠 Tools & Technology Stack

Primary Tools:

• UX Design & Prototyping: Figma, Sketch, Adobe XD, InVision, Axure RP (or similar industry-standard tools for wireframing, UI design, and interactive prototyping).

• User Research Platforms: UserTesting.com, Maze, Lookback, Qualtrics (for remote usability testing, surveys, and qualitative data collection).

• Collaboration & Project Management: Jira, Confluence, Asana, Trello (for agile workflow management, documentation, and team coordination).

Analytics & Reporting:

• Product Analytics: Tools like Amplitude, Pendo, or custom dashboards for tracking user engagement, feature adoption, and user behavior within digital products.

• Data Visualization: Tableau, Power BI (for creating dashboards and reports to communicate UX performance and insights to stakeholders).

CRM & Automation:

• While not directly UX tools, understanding of how CRM systems (e.g., Salesforce) and marketing automation platforms might integrate with or influence user journeys for connected devices or patient engagement platforms could be beneficial.

📝 Enhancement Note: Proficiency with a range of UX design, research, and collaboration tools is expected. Experience with product analytics and data visualization will be valuable for demonstrating the impact of UX initiatives and informing strategy.

👥 Team Culture & Values

Operations Values:

• Purpose-Driven Innovation: A strong commitment to Medtronic's mission of alleviating pain, restoring health, and extending life, driving innovation in healthcare technology.

• Patient-Centricity: Every decision and design iteration should ultimately serve the best interests of patients and clinicians.

• Quality & Compliance: Unwavering adherence to the highest standards of quality and regulatory compliance in all product development activities.

• Collaboration & Teamwork: Fostering an environment where diverse perspectives are valued, and cross-functional teams work cohesively towards shared goals.

• Continuous Improvement: A mindset focused on ongoing learning, process optimization, and embracing new technologies and methodologies.

Collaboration Style:

• Partnership-Oriented: Actively seeking collaboration with product management, engineering, clinical, and marketing teams to ensure holistic product development.

• Transparent Communication: Open and honest communication regarding design decisions, trade-offs, and potential risks.

• Constructive Feedback: Encouraging a culture where feedback is given and received constructively to drive continuous improvement.

• Cross-Functional Alignment: Facilitating workshops and reviews to ensure all stakeholders are aligned on UX strategy and execution.

📝 Enhancement Note: Medtronic's values are deeply rooted in its mission and emphasize ethical conduct, quality, and a collaborative spirit, all critical for operating effectively in the healthcare sector.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Innovation with Regulation: The primary challenge is integrating cutting-edge digital and AI capabilities while rigorously adhering to strict medical device regulations and quality standards.

• Scaling UX Operations: Building and scaling a high-performing UX organization to meet the demands of a growing digital product portfolio requires strategic planning, robust processes, and effective talent management.

• Cross-Functional Alignment: Ensuring consistent UX vision and execution across diverse product teams and stakeholder groups, each with potentially competing priorities.

• Complex Clinical Workflows: Designing intuitive experiences for highly complex and critical clinical workflows requires deep domain expertise and continuous user research.

Learning & Development Opportunities:

• Advanced UX Methodologies: Opportunities to explore and implement emerging UX techniques, including AI-assisted design, advanced user research methods, and sophisticated prototyping.

• Leadership Development: Access to Medtronic's extensive leadership training programs, executive coaching, and mentorship opportunities.

• Industry Exposure: Engagement with healthcare technology conferences, regulatory bodies, and industry best practices to stay at the forefront of UX and digital health innovation.

• Cross-Business Unit Collaboration: Potential to learn from and contribute to UX initiatives across other Medtronic business units, broadening industry and operational perspectives.

📝 Enhancement Note: This role offers significant opportunities for professional growth by tackling complex challenges at the intersection of technology, healthcare, and regulation, providing a unique platform for leadership development.

💡 Interview Preparation

Strategy Questions:

• "How would you define and operationalize a UX strategy for a portfolio of digital health products within a highly regulated environment like MedTech?"

  • Preparation: Focus on linking UX strategy to business objectives, clinical outcomes, and regulatory compliance. Outline key steps for developing and communicating the strategy, including stakeholder buy-in and measurement frameworks.

• "Describe your approach to building and scaling a UX organization, including hiring, onboarding, and fostering a high-performance culture."

  • Preparation: Detail your experience in talent acquisition, team structuring, defining roles and responsibilities, and implementing processes that support growth and excellence.

• "How do you ensure user-centered design principles are embedded throughout an agile product development lifecycle, particularly when dealing with complex, workflow-driven products?"

  • Preparation: Explain your methods for integrating UX research and design into sprints, managing design debt, and collaborating with engineering and product teams. Provide examples of how you've handled trade-offs between user needs, technical feasibility, and business goals.

Company & Culture Questions:

• "What excites you about Medtronic's mission and the CRDN business unit specifically?"

  • Preparation: Research Medtronic's mission, values, and recent advancements in CRDN. Connect your personal motivations and passion for healthcare technology to the company's goals.

• "How would you foster collaboration between your UX team and cross-functional partners (e.g., engineering, clinical, marketing) to achieve shared product goals?"

  • Preparation: Discuss your strategies for building trust, facilitating communication, and aligning diverse teams through shared understanding and common objectives.

Portfolio Presentation Strategy:

• Narrative Arc: Structure your portfolio presentation around a compelling narrative for each case study, highlighting the problem, your strategic approach, the execution, and the impact (quantifiable where possible).

• Process Over Pixels: Emphasize your thought process, the methodologies you employed, and how you navigated challenges, rather than just showcasing final designs.

• Leadership Evidence: Clearly articulate your role in leading teams, influencing stakeholders, and driving operational improvements within the UX function.

• MedTech Context: Frame your examples within the context of healthcare technology, emphasizing learning from clinical observations, regulatory considerations, and user needs in clinical settings.

📝 Enhancement Note: Preparation should focus on demonstrating strategic leadership, operational capability, deep understanding of MedTech UX challenges, and strong communication skills, all supported by concrete examples from your portfolio.

📌 Application Steps

To apply for this User Experience (UX) Director position:

• Submit your application through the Medtronic Careers portal via the provided URL.

• Portfolio Customization: Tailor your resume and portfolio to highlight experience in MedTech, complex digital products, team leadership, and UX strategy. Prioritize projects demonstrating workflow design and regulatory awareness.

• Resume Optimization: Ensure your resume clearly articulates your years of experience in UX design, management, and working within regulated environments. Use keywords from the job description such as "UX Strategy," "User Research," "MedTech," "Regulatory Compliance," and "People Management."

• Interview Preparation: Thoroughly review the interview preparation tips provided above. Practice articulating your leadership philosophy, strategic approach to UX operations, and presenting your portfolio with a focus on impact and lessons learned.

• Company Research: Deepen your understanding of Medtronic's mission, values, and the CRDN business unit's objectives. Consider how your leadership can contribute to their goals in digital health and AI integration.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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