UI/UX/ Product Designer (REMOTE)

📍 Job Overview

Job Title: UI/UX/ Product Designer (REMOTE)

Company: Koniag Government Services, LLC

Location: Chantilly, Virginia, United States

Job Type: Full-Time

Category: Product Design / User Experience

Date Posted: July 24, 2026

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: Fully Remote

🚀 Role Summary

• Design and develop intuitive, visually appealing user interfaces (UI) and user experiences (UX) for Salesforce applications, adhering to user-centered design principles.

• Create detailed wireframes, mockups, and interactive prototypes to effectively communicate design concepts and user flows within the Salesforce ecosystem.

• Collaborate closely with product managers, developers, and stakeholders to gather requirements, ensure design feasibility, and maintain consistency with Salesforce platform standards and brand guidelines.

• Conduct usability testing and gather user feedback to iterate and refine designs, ensuring optimal user satisfaction and platform adoption.

• Implement Salesforce customizations and configurations, leveraging Salesforce Lightning Design System (SLDS) and Lightning Components, to bring designs to life.

📝 Enhancement Note: This role is specifically focused on enhancing the user experience within Salesforce, a critical Customer Relationship Management (CRM) and business process platform. The emphasis on "Government customer" and "Public Trust Clearance" indicates a need for candidates comfortable with the security and compliance requirements typical in the public sector, suggesting a focus on robust, secure, and well-documented design processes.

📈 Primary Responsibilities

• Translate user needs and business requirements into compelling and functional UI/UX designs for Salesforce applications.

• Develop comprehensive wireframes, user flows, and interactive prototypes using industry-standard design tools (Sketch, Adobe XD, Figma) to visualize and test design concepts.

• Work collaboratively with Salesforce administrators, developers, and business analysts to ensure seamless integration of UI/UX designs with Salesforce platform functionalities and customizations.

• Conduct thorough usability testing sessions, analyze feedback, and implement design iterations to enhance user experience and streamline workflows within Salesforce.

• Ensure all designs adhere to the Salesforce Lightning Design System (SLDS) and established brand guidelines to maintain a cohesive and professional user interface across all applications.

• Contribute to the development and maintenance of design systems and style guides specific to the Salesforce environment to ensure consistency and efficiency in future design efforts.

• Document design specifications, user stories, and interaction patterns for development teams, ensuring clear communication and accurate implementation of UX/UI elements.

• Stay abreast of the latest UI/UX design trends, Salesforce platform updates, and best practices to continuously improve design solutions.

📝 Enhancement Note: The responsibilities highlight a hands-on approach to Salesforce customization from a design perspective, not just conceptualization. This implies a need for the designer to understand the technical constraints and capabilities of the Salesforce platform when creating designs.

🎓 Skills & Qualifications

Education: Bachelor’s degree in Graphic Design, Interaction Design, Human-Computer Interaction (HCI), or a closely related field.

Experience: 5+ years of professional experience in UI/UX design, with a significant focus on designing for the Salesforce platform.

Required Skills:

• Proven expertise in UI/UX design principles, user-centered design methodologies, and interaction design.

• Strong portfolio showcasing a range of UI/UX design projects, with specific examples demonstrating experience with Salesforce applications and customization.

• Proficiency in industry-standard design and prototyping tools such as Sketch, Adobe XD, or Figma.

• Hands-on experience with the Salesforce Lightning Design System (SLDS) and an understanding of Salesforce Lightning Components.

• Foundational knowledge of HTML, CSS, and JavaScript to understand design implementation feasibility and communicate effectively with developers.

• Demonstrated ability to collaborate effectively within cross-functional teams, including product management, engineering, and business stakeholders.

• Experience in conducting user research and usability testing to gather actionable insights for design improvements. Preferred Skills:

• Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Platform App Builder) to demonstrate platform expertise.

• Experience with mobile app design principles and responsive web design techniques.

• Familiarity with accessibility standards (e.g., WCAG) to ensure inclusive design solutions.

• Knowledge of Agile development methodologies and experience working in Agile teams.

• Prior experience working on government or federal IT projects, understanding their unique requirements and constraints.

📝 Enhancement Note: The requirement for a Public Trust Clearance is a critical qualification for this role, indicating that candidates must be eligible for and willing to undergo such background checks. This also implies a need for candidates to be US citizens or have legal residency status that permits such clearance.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive design portfolio that clearly articulates your UI/UX design process, problem-solving approach, and final deliverables.

• Specific examples of Salesforce UI/UX design projects, showcasing your ability to enhance user experience within the Salesforce environment. This should include before-and-after examples or case studies detailing the design challenges and solutions.

• Demonstrations of wireframes, user flows, interactive prototypes, and high-fidelity mockups created for Salesforce applications.

• Evidence of your understanding and application of the Salesforce Lightning Design System (SLDS) and how you've leveraged it or adapted it for specific design needs.

• Case studies that highlight your collaboration with developers and stakeholders, demonstrating how you translated requirements into practical design solutions within the Salesforce ecosystem. Process Documentation:

• Ability to document your design process, including user research findings, usability testing results, and design rationale.

• Clear articulation of how you gather and incorporate user feedback into iterative design improvements for Salesforce applications.

• Documentation of how you ensure design consistency and brand adherence across different Salesforce modules or custom applications.

• Examples of how you have worked with developers to ensure the technical feasibility and efficient implementation of your designs within the Salesforce platform.

📝 Enhancement Note: For a role involving Salesforce customization and government clients, a portfolio that emphasizes clarity, process, and demonstrable impact through user-centric design is crucial. The ability to articulate the "why" behind design decisions, especially within the context of Salesforce's existing structure, will be highly valued.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a UI/UX/ Product Designer with 5-10 years of experience in the US, particularly in the Washington D.C. metropolitan area (Chantilly, VA), and considering the remote nature of the role, a competitive salary range is estimated between $95,000 and $130,000 annually. This estimate accounts for the specialized skills in Salesforce design and the requirement for Public Trust Clearance.

Benefits:

• Comprehensive Health Insurance: Medical, Dental, and Vision coverage to support employee well-being.

• 401(k) Retirement Plan: Company matching contributions to help employees save for retirement.

• Flexible Spending Accounts (FSAs): For healthcare and dependent care expenses, offering tax advantages.

• Paid Holidays: Observance of national holidays.

• Generous Paid Time Off (PTO): Three weeks of paid time off annually, providing work-life balance.

• Public Trust Clearance Support: The company will facilitate and support the acquisition of the required Public Trust Clearance.

Working Hours: The standard work week is 40 hours. While the role is remote, core working hours may be established to facilitate collaboration with team members and stakeholders, likely aligning with Eastern Time Zone business hours. Flexibility may be offered within these parameters.

📝 Enhancement Note: The salary range is an estimate based on typical compensation for similar roles in the specified region and experience level, factoring in the specialized Salesforce skill set and the security clearance requirement. Actual compensation may vary based on candidate qualifications, experience, and negotiation.

🎯 Team & Company Context

🏢 Company Culture

Industry: Government Contracting / Information Technology Services. Koniag Government Services (KGS) operates within the federal government sector, providing IT solutions and professional services. This context implies a culture that values reliability, security, compliance, and mission-oriented outcomes.

Company Size: Koniag Government Services, LLC is part of the Koniag, Inc. family, which is an Alaska Native Owned corporation. While specific numbers for KGS might vary, Koniag Government Services itself likely employs hundreds to thousands of individuals, operating as a significant player in the government IT services market. This size suggests a structured organization with established processes but also opportunities for impact.

Founded: Koniag, Inc. was founded in 1971, providing a long history and established presence. Koniag Government Services, LLC leverages this foundation to offer specialized services to federal agencies. This long-standing history suggests stability and a commitment to long-term growth and client relationships.

Team Structure:

• The UI/UX Designer will likely be part of a broader IT or Digital Transformation team, potentially within a dedicated product development or solutions architecture group.

• Reporting structure will likely be to a Design Lead, IT Manager, or Program Manager overseeing the specific government contract or project.

• Cross-functional collaboration is essential, involving close work with Product Managers, Salesforce Developers/Administrators, Business Analysts, and potentially government end-users or liaisons. Methodology:

• Data-driven design decisions will be expected, informed by user research, usability testing, and analytics.

• Emphasis on iterative design processes, likely within an Agile framework, to adapt to evolving requirements and feedback.

• Focus on delivering secure, compliant, and user-friendly solutions that meet the specific needs of government clients.

• Prioritization of clear documentation and communication to ensure successful project delivery and stakeholder alignment.

Company Website: www.koniag-gs.com

📝 Enhancement Note: The company's Alaska Native ownership and commitment to its native communities, while not directly impacting the technical aspects of the role, contribute to the company's overall ethos and values, which may be reflected in its culture and employee relations.

📈 Career & Growth Analysis

Operations Career Level: This UI/UX/ Product Designer role is positioned at a mid-to-senior level. It requires significant independent work, a proven track record in Salesforce design, and the ability to influence design direction. The role is crucial for enhancing the usability and effectiveness of critical government IT systems.

Reporting Structure: The designer will likely report to a Design Manager or a Project Manager responsible for the specific government contract. They will collaborate closely with Salesforce developers, business analysts, and product owners, forming a key part of a project team focused on delivering enhanced Salesforce solutions.

Operations Impact: The designer's work directly impacts the efficiency, productivity, and user satisfaction of government personnel utilizing Salesforce applications. Well-designed interfaces can lead to faster task completion, reduced errors, improved data quality, and greater adoption of the platform, ultimately contributing to the successful execution of government missions.

Growth Opportunities:

• Specialization: Deepen expertise in Salesforce UI/UX, potentially leading to certifications and becoming a subject matter expert in Salesforce design for government clients.

• Leadership: Transition into a Lead UI/UX Designer role, mentoring junior designers and overseeing design strategy for larger projects or multiple contracts.

• Broader Design Roles: Expand expertise into other areas of product design, digital transformation, or user research within the government contracting space.

• Cross-functional Advancement: Develop a deeper understanding of Salesforce administration or business analysis, potentially leading to hybrid roles or career shifts within the KGS organization.

📝 Enhancement Note: The government contracting environment often provides clear pathways for career progression based on performance, certifications, and security clearance levels. The emphasis on Salesforce within a government context offers a specialized niche with consistent demand.

🌐 Work Environment

Office Type: This position is fully remote, offering flexibility in terms of work location within the United States. While there is no physical office requirement, effective remote collaboration tools and practices are essential.

Office Location(s): While the role is remote, the company headquarters are in Chantilly, Virginia. This geographic proximity might imply potential future needs for occasional on-site meetings or collaboration with local teams, though the primary mode of work is remote.

Workspace Context:

• Collaborative Environment: Expect a highly collaborative remote environment, utilizing video conferencing, instant messaging, and project management tools for seamless team interaction.

• Tools & Technology: Access to standard design software (Sketch, Figma, Adobe XD), collaboration platforms (e.g., Slack, Microsoft Teams), and project management tools (e.g., Jira, Asana) will be provided or expected. Proficiency in Salesforce is key.

• Operations Team Interaction: Regular interaction with distributed teams, requiring strong communication skills and the ability to articulate design ideas clearly in virtual settings.

Work Schedule: A standard 40-hour work week is expected. While remote, maintaining consistent availability during core business hours (likely Eastern Time) is important for team synchronization and client responsiveness. Some flexibility may be available, subject to project needs and team coordination.

📝 Enhancement Note: The remote nature of the role necessitates a candidate who is self-disciplined, proactive in communication, and adept at using digital collaboration tools to maintain team cohesion and project momentum.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief phone or video call with an HR representative to assess basic qualifications, interest, and salary expectations.

• Portfolio Review & Technical Interview: A more in-depth session with hiring managers and potentially team members. This will involve a deep dive into your design portfolio, focusing on your Salesforce design experience, problem-solving approach, and technical skills. Be prepared to walk through specific case studies.

• Skills Assessment/Challenge: You may be asked to complete a design challenge or a practical exercise related to Salesforce UI/UX design to evaluate your skills in real-time.

• Final Interview: A discussion with senior leadership or the ultimate decision-makers to assess cultural fit, strategic thinking, and overall suitability for the role and client environment. Clearance eligibility will be a key topic.

Portfolio Review Tips:

• Curate Effectively: Select 3-5 of your strongest projects, prioritizing those that showcase Salesforce design experience, complex problem-solving, and user-centric methodologies.

• Structure Your Narrative: For each project, clearly outline the problem statement, your role and responsibilities, the design process you followed, key challenges encountered, your solutions, and the measurable impact or outcomes.

• Highlight Salesforce Specifics: Emphasize your understanding of the Salesforce platform, SLDS, and Lightning Components. Show how you adapted designs to fit within these constraints or enhanced them.

• Demonstrate Collaboration: Briefly explain how you collaborated with developers, product managers, and stakeholders.

• Be Ready for Questions: Anticipate questions about your design choices, how you handled feedback, and your approach to working within a government client environment.

Challenge Preparation:

• Understand the Context: If given a design challenge, ensure you fully understand the problem and any constraints provided, especially those related to Salesforce or government requirements.

• Focus on Process: Demonstrate your thought process, not just the final output. Explain your assumptions, research methods, and design decisions.

• Time Management: Practice working within a time limit, prioritizing key elements of the design problem.

• Presentation Skills: Be prepared to present your solution clearly and concisely, articulating your rationale and design choices.

📝 Enhancement Note: Given the government contract nature, expect a rigorous process that emphasizes not only design skill but also professionalism, communication, and the ability to meet stringent requirements like security clearances.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Sketch, Adobe XD, Figma (proficiency in at least one is required).

• Collaboration: Slack, Microsoft Teams, Zoom, Google Workspace (or similar).

• Project Management: Jira, Asana, Trello (or similar tools for tracking design tasks and sprints).

Analytics & Reporting:

• While not a primary focus for a designer, familiarity with tools that track user engagement and system performance within Salesforce (e.g., Salesforce Einstein Analytics, or third-party analytics tools) would be beneficial for informing design decisions. CRM & Automation:

• Salesforce Platform: Deep understanding of Salesforce, including its UI framework (Lightning Experience), Salesforce Lightning Design System (SLDS), and Lightning Components. Experience with Salesforce customization is a significant plus.

• Version Control: Familiarity with tools like Git for managing design assets or code snippets, if applicable.

📝 Enhancement Note: The core technical requirements revolve around design software and a deep understanding of the Salesforce UI/UX ecosystem. Proficiency in SLDS and Lightning Components is particularly critical for this role.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A primary focus on understanding and meeting the needs of the end-users, ensuring that the Salesforce applications are intuitive and effective.

• Excellence in Delivery: A commitment to high-quality design work, attention to detail, and delivering polished, functional interfaces.

• Collaboration & Teamwork: Valuing open communication, mutual support, and collective problem-solving within cross-functional teams.

• Integrity & Compliance: Upholding ethical standards and adhering to security protocols and compliance requirements, especially given the government client context.

• Continuous Improvement: A dedication to learning, adapting, and refining design processes and solutions based on feedback and evolving best practices.

Collaboration Style:

• Cross-functional Integration: The designer will be an integral part of project teams, working closely with developers, product managers, and business analysts to ensure alignment and successful outcomes.

• Open Feedback Culture: Encouraging constructive feedback on designs and processes to foster continuous improvement and shared understanding.

• Knowledge Sharing: Proactive sharing of design insights, best practices, and lessons learned within the team and potentially across the organization.

📝 Enhancement Note: The culture is likely to be professional, mission-driven, and focused on delivering reliable solutions for government clients. Teamwork and clear communication are paramount, especially in a remote setting.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Salesforce Complexity: Designing effectively within the inherent structure and limitations of the Salesforce platform, while still delivering a user-friendly experience.

• Government Client Requirements: Adapting designs to meet specific, sometimes rigid, government regulations, security protocols, and user needs that may differ from commercial clients.

• Remote Collaboration: Maintaining strong communication and collaborative synergy with distributed team members and stakeholders.

• Balancing User Needs with Technical Constraints: Finding optimal design solutions that satisfy user requirements while remaining feasible for Salesforce development and adhering to SLDS standards.

Learning & Development Opportunities:

• Salesforce Ecosystem Mastery: Opportunities to deepen knowledge of Salesforce features, customization capabilities, and best practices, potentially leading to Salesforce certifications.

• Advanced UI/UX Skills: Developing expertise in areas like accessibility, responsive design, or specific design methodologies through training, workshops, and project experience.

• Government IT Sector Insight: Gaining a comprehensive understanding of the federal IT landscape, project lifecycles, and compliance requirements within contracting environments.

• Mentorship: Access to senior designers or product leaders for guidance and career development advice.

📝 Enhancement Note: The challenges presented are inherent to working with a complex platform like Salesforce within a regulated sector. The growth opportunities are geared towards developing specialized expertise that is highly valued in this niche.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for designing user interfaces for complex enterprise software like Salesforce. How do you balance user needs with platform constraints?"

• "Walk us through a Salesforce UI/UX project from your portfolio. What was the problem, your approach, the challenges, and the outcome?"

• "How do you ensure design consistency and adherence to brand guidelines, especially when working with a platform like Salesforce that has its own design system?"

• "How do you collaborate with developers and product managers to ensure your designs are feasible and implemented correctly?" Company & Culture Questions:

• "What interests you about working for Koniag Government Services and supporting government clients?"

• "How do you approach usability testing, and what methods do you use to gather and incorporate user feedback into your designs?"

• "Describe your experience working in a remote team environment and how you ensure effective communication and collaboration."

• "Are you comfortable with the requirements for obtaining a Public Trust Clearance?" Portfolio Presentation Strategy:

• Tell a Story: Structure your portfolio presentation around compelling narratives for each project, highlighting the problem, your solution, and the impact.

• Focus on Process: Clearly articulate your design thinking, user research methods, and how you iterated on designs based on feedback.

• Quantify Impact: Whenever possible, use data or metrics to demonstrate the success of your designs (e.g., improved task completion time, reduced error rates, increased user satisfaction scores).

• Salesforce Specifics: Be ready to discuss your understanding of SLDS, Lightning Components, and how you've applied them.

• Be Prepared for Technical Questions: Anticipate questions about HTML, CSS, and JavaScript related to design implementation.

📝 Enhancement Note: Interviews for government contracting roles often place a strong emphasis on process, documentation, reliability, and the ability to meet stringent security requirements alongside technical skills.

📌 Application Steps

To apply for this UI/UX/ Product Designer position:

• Submit your application through the provided link on the Dayforce job portal.

• Portfolio Customization: Tailor your resume and cover letter to highlight your specific experience with Salesforce UI/UX design, user-centered principles, and relevant tools like Figma or Adobe XD. Ensure your portfolio is readily accessible and showcases your strongest Salesforce-related projects.

• Resume Optimization: Clearly list your years of experience, specific design skills (wireframing, prototyping, usability testing), proficiency with Salesforce Lightning Design System (SLDS), and any relevant Salesforce certifications. Quantify achievements where possible.

• Interview Preparation: Thoroughly review your portfolio projects and be prepared to discuss your design process, problem-solving approach, and collaboration methods. Practice articulating your experience with Salesforce customizations and user-centric design.

• Company Research: Familiarize yourself with Koniag Government Services, its mission, its work with government clients, and its commitment to its Alaska Native ownership. Understand the importance of security clearances in this sector.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.