Staff UX Designer

📍 Job Overview

Job Title: Staff UX Designer

Company: Jobgether (on behalf of a partner company)

Location: United States

Job Type: Full-time

Category: UX/Product Design

Date Posted: April 10, 2026

Experience Level: 7+ Years

Remote Status: Fully Remote

🚀 Role Summary

• Design intuitive, human-centered digital experiences to simplify complex healthcare journeys for millions of members.

• Contribute across the full design lifecycle, from discovery and ideation to prototyping and validation, utilizing modern design tools and AI-assisted workflows.

• Collaborate closely with product managers, engineers, and researchers in a remote-first, agile product environment.

• Translate user needs and complex healthcare workflows into accessible, empathetic, and effective solutions for cancer care and expert second-opinion services.

• Advocate for user needs while balancing business, technical, and regulatory constraints within a mission-driven organization.

📝 Enhancement Note: This role is advertised by Jobgether, an AI-powered platform that matches candidates with partner companies. The final decision and interview process will be managed by the hiring company. The focus on "cancer care and expert second-opinion services" indicates a specialized domain within healthcare, requiring designers to be sensitive to user needs during critical health events.

📈 Primary Responsibilities

• Design end-to-end user experiences for critical healthcare journeys, encompassing both mobile and web platforms, with a focus on cancer care and expert second-opinion services.

• Develop comprehensive UX artifacts, including detailed wireframes, high-fidelity mockups, user journey maps, complex flow diagrams, and interactive prototypes to effectively communicate design intent.

• Lead and execute user research initiatives, including discovery sessions, contextual inquiries, and usability testing, to gather insights and validate design decisions.

• Build and iterate on sophisticated prototypes, incorporating AI-assisted design workflows to enhance efficiency and explore innovative design solutions.

• Foster strong, collaborative partnerships with Product Managers and Engineers to ensure design solutions are aligned with technical feasibility, product strategy, and business objectives.

• Contribute to the development, maintenance, and evolution of a shared design system, ensuring consistency and scalability of user experiences across all products.

• Simplify and translate intricate healthcare workflows and regulatory requirements into user-friendly, accessible, and emotionally supportive digital experiences.

• Clearly and effectively present design concepts, rationale, and user insights to a diverse range of cross-functional stakeholders, including leadership teams.

• Continuously refine and optimize user experiences based on qualitative user feedback, quantitative data insights, and the results of iterative testing cycles.

• Act as a strong advocate for the end-user, balancing their needs with critical business objectives, technical limitations, and regulatory mandates inherent in the healthcare sector.

• Support and contribute to a collaborative, positive, and resilient team culture that prioritizes user impact, continuous improvement, and efficient execution.

📝 Enhancement Note: The emphasis on "AI-assisted design workflows" suggests the company is embracing cutting-edge tools to enhance design productivity and innovation. The responsibility to "Advocate for users while balancing business, technical, and regulatory constraints" highlights the complex nature of healthcare product design, requiring strong negotiation and strategic thinking skills.

🎓 Skills & Qualifications

Education: Bachelor’s or Master’s degree in UX, Human-Computer Interaction (HCI), Graphic Design, or a related field, or equivalent practical experience.

Experience: 7+ years of progressive experience in UX or product design, with a demonstrated track record of shipping digital products and driving user-centered design initiatives. Experience designing within healthcare or similarly complex, regulated environments is highly preferred.

Required Skills:

• Deep expertise in core UX methodologies, including user research, contextual inquiry, persona development, journey mapping, and various forms of usability testing.

• Exceptional visual design skills, encompassing mastery of typography, layout principles, color theory, and interaction design best practices.

• Proficiency in industry-standard design and prototyping tools, specifically Figma, and demonstrated experience with AI-enhanced design tools such as Figma's AI features, Claude, or similar.

• Proven ability to design and prototype complex, multi-step user journeys and workflows that are intuitive and efficient.

• Strong communication and presentation skills, with the ability to articulate design rationale, user insights, and strategic recommendations clearly to both technical and non-technical audiences.

• Experience working effectively within agile, cross-functional product development teams, contributing to sprints and iterative development cycles.

• Demonstrated ability to thrive in ambiguous environments, exhibiting a strong bias toward action, ownership, and proactive problem-solving.

• An empathy-driven mindset with a proven capacity for strong collaboration and effective integration of feedback from diverse sources.

Preferred Skills:

• Specific experience designing for healthcare domains, particularly in areas like patient care, chronic disease management, or insurance navigation.

• Familiarity with accessibility standards (WCAG) and experience designing inclusive products.

• Experience contributing to or leading the development of design systems.

• Understanding of front-end development principles and technologies (HTML, CSS, JavaScript) to inform design decisions.

• Experience with A/B testing and data analysis to drive design iteration and optimization.

📝 Enhancement Note: The requirement for "7+ years of experience" and the title "Staff UX Designer" indicate a senior-level role, expecting significant autonomy, strategic input, and the ability to mentor junior designers. The specific mention of "AI-enhanced design tools" suggests a forward-thinking team that values innovation in design processes.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase at least 3-5 significant projects demonstrating your end-to-end UX process from problem definition to shipped product.

• For each project, clearly articulate the user problem, your role and contributions, the design process followed (research, ideation, prototyping, testing), and the final solution.

• Quantify impact wherever possible. Highlight metrics related to user satisfaction, task completion rates, engagement, or business outcomes achieved through your designs.

• Include examples of complex user flows, wireframes, high-fidelity mockups, and interactive prototypes created using tools like Figma.

Process Documentation:

• Provide examples of detailed user journey maps, flow diagrams, and information architecture that illustrate your approach to structuring complex systems.

• Showcase your ability to document design decisions and rationale, aligning them with user needs, business goals, and technical constraints.

• Include case studies or project summaries that highlight your experience in translating complex healthcare workflows into simplified, user-friendly experiences.

• Demonstrate your understanding of design system principles and how you've contributed to or leveraged existing design systems for consistency and scalability.

📝 Enhancement Note: For a Staff UX Designer role, the portfolio is paramount. It should not only display design artifacts but also the strategic thinking, problem-solving approach, and impact assessment that define a senior designer. Emphasis should be placed on showing how design decisions led to measurable positive outcomes, especially within a regulated domain like healthcare.

💵 Compensation & Benefits

Salary Range: $145,000 – $165,000 USD annually.

Benefits:

• Competitive annual salary range.

• Performance-based bonus eligibility, reflecting commitment to achieving company objectives.

• Potential equity participation, offering ownership and long-term incentive.

• Comprehensive medical, dental, and vision insurance coverage for employees and eligible dependents.

• 401(k) retirement savings plan with a company match to support long-term financial well-being.

• Flexible Time Off (FTO) policy, allowing for a healthy work-life balance.

• 13 paid holidays per year to ensure rest and rejuvenation.

• Life, disability, and supplemental insurance options for enhanced security.

• Robust mental health and wellness support programs to promote overall well-being.

• Remote-first work environment, offering flexibility to work from anywhere within the United States.

• Inclusive, mission-driven culture focused on making a significant positive impact on healthcare access and outcomes.

• Opportunity to work on high-impact healthcare products used by millions of members, contributing to meaningful change.

Working Hours: Standard full-time work hours are expected, typically around 40 hours per week. The remote-first nature of the role offers flexibility in scheduling, allowing for effective collaboration across different time zones within the United States, while ensuring core availability for team meetings and critical tasks.

📝 Enhancement Note: The salary range provided is specific to the US market for a Staff UX Designer with 7+ years of experience, aligning with industry benchmarks for senior roles in tech and healthcare. The benefits package is comprehensive, typical for a well-established tech company, with a strong emphasis on employee well-being and work-life balance, crucial for remote roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / Healthcare. The partner company operates at the intersection of technology and healthcare, aiming to improve member access to and navigation of complex healthcare services, particularly in specialized areas like cancer care and expert second opinions. This dual focus requires a unique blend of innovation, user-centricity, and adherence to stringent regulatory standards.

Company Size: Not explicitly stated, but the presence of a "Staff UX Designer" role and a comprehensive benefits package suggests a mid-to-large sized organization or a well-funded startup likely employing dozens to hundreds of individuals. This size typically allows for dedicated specialized teams (like Product, Engineering, Research, Design) and established processes, while still offering opportunities for significant individual impact.

Founded: Not explicitly stated, but the company's focus on improving healthcare journeys and the mention of "millions of members" implies a mature product or service that has achieved significant scale and market penetration. This suggests a company with a solid foundation and a clear mission.

Team Structure:

• The UX Design team likely consists of several designers, potentially including specialists in research, interaction, and visual design, with this role being a senior individual contributor.

• This role will report into a Design Lead, Director of Product Design, or potentially a Head of Product, depending on the organizational structure.

Methodology:

• Data-driven decision-making is central, with a strong reliance on user research, usability testing, and product analytics to inform design iterations and strategy.

• Agile development methodologies are likely employed, fostering iterative design and development cycles, continuous feedback loops, and adaptive planning.

• A strong emphasis on systems thinking will be required to design coherent and scalable user experiences across multiple platforms and services.

• The use of AI-assisted design tools indicates a commitment to leveraging technology for efficiency and innovation in the design process.

Company Website: [Company URL would be inserted here if available, but is not provided in the input]

📝 Enhancement Note: The company's focus on healthcare, especially complex areas, implies a culture that values empathy, precision, and a deep understanding of user needs during challenging times. The remote-first nature suggests a culture built on trust, autonomy, and effective asynchronous communication.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as a "Staff UX Designer," which is a senior individual contributor position. It signifies a designer who possesses deep expertise, a proven ability to solve complex problems, and the capacity to influence product strategy and design direction. Staff-level designers are expected to operate with a high degree of autonomy, mentor junior team members, and drive significant initiatives, often impacting multiple product areas or the entire product ecosystem.

Reporting Structure: The Staff UX Designer will likely report to a Design Manager or Director of Product Design. They will work closely with Product Managers and Engineering Leads, forming a core part of the product development triad. While they may not have direct reports, their influence extends through design leadership, mentorship, and setting best practices.

Operations Impact: The work of the Staff UX Designer will have a direct and profound impact on the user experience of millions of members navigating critical healthcare journeys. By creating intuitive, accessible, and supportive digital tools, this role directly influences user engagement, adherence to treatment plans, satisfaction with services, and ultimately, the health outcomes of individuals. This impact is amplified by the complexity of the healthcare domain, where clear design can alleviate significant stress and confusion.

Growth Opportunities:

• Technical Advancement: Deepen expertise in specialized areas of UX design, such as complex system design, AI-driven design workflows, or advanced research methodologies.

• Leadership & Mentorship: Transition into a design leadership role (e.g., Design Lead, Principal Designer) or take on formal mentorship responsibilities for junior designers, guiding their career development.

• Strategic Influence: Contribute more significantly to product strategy, roadmap planning, and OKR setting through a deep understanding of user needs and market dynamics.

• Domain Expertise: Become a recognized expert in healthcare UX, contributing to industry best practices and thought leadership within the company and the broader community.

• Cross-Functional Expansion: Develop a deeper understanding of product management, engineering, and business strategy, potentially leading to hybrid roles or opportunities in product leadership.

📝 Enhancement Note: The "Staff" title is a key indicator of seniority. Candidates should expect to be challenged with complex, ambiguous problems and to demonstrate leadership through influence rather than direct management. The growth opportunities highlight a path for continued development within a specialized and impactful field.

🌐 Work Environment

Office Type: This is a remote-first position, meaning the primary work environment is digital and location-independent within the United States. There may not be a physical office requirement, or the company might have a central hub with an optional collaborative space. The emphasis is on flexibility and enabling employees to work from their preferred location.

Office Location(s): The role is open to candidates located anywhere within the United States. This broad geographic reach allows access to a diverse talent pool and provides significant flexibility for the employee. Specific team syncs or occasional offsites might be scheduled, but the day-to-day work is remote.

Workspace Context:

• The digital workspace will be characterized by extensive use of collaboration tools (e.g., Slack, Zoom, Google Workspace/Microsoft 365) for communication and asynchronous work.

• Design work will primarily occur within digital design platforms like Figma, supported by project management tools (e.g., Jira, Asana) and documentation platforms (e.g., Confluence, Notion).

• The environment is likely to be fast-paced and dynamic, typical of a tech company focused on rapid iteration and product development, especially within the healthcare sector where innovation is critical.

• Opportunities for virtual team-building activities and informal check-ins will be important for maintaining team cohesion and culture in a remote setting.

Work Schedule: While the role is full-time, the remote-first nature typically offers significant flexibility regarding specific working hours. Employees are expected to manage their time effectively to meet project deadlines, attend scheduled meetings, and collaborate with team members across different time zones. Core collaboration hours might be established to ensure overlap for synchronous communication.

📝 Enhancement Note: A remote-first environment for a senior UX role emphasizes autonomy and results. Candidates should be comfortable with asynchronous communication, self-management, and leveraging digital tools to maintain connection and productivity. The "United States only" location indicates compliance with US employment laws and tax regulations.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening (Jobgether AI): Your application and resume will be processed by Jobgether's AI to assess core requirements and fit.

• Hiring Company Screening: A recruiter or hiring manager from the partner company will review shortlisted candidates, likely focusing on portfolio and experience.

• Design Challenge/Portfolio Review: A dedicated session where you'll present your portfolio, discussing your process, problem-solving approach, and impact on shipped products. This may include a specific design exercise or a deep dive into past projects.

• Cross-Functional Interviews: Interviews with Product Managers, Engineers, and potentially other designers or researchers to assess collaboration style, technical understanding, and cultural fit.

• Final Interview: Typically with senior leadership (e.g., Head of Product, Director of Design) to discuss strategic alignment, vision, and overall fit for the Staff level.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best showcase your end-to-end UX process, problem-solving skills, and impact, particularly those relevant to complex domains or regulated industries.

• Tell a Story: For each project, clearly articulate the problem, your specific role and contributions, the methodologies used (research, ideation, prototyping, testing), the challenges faced, and the measurable outcomes. Use visuals effectively.

• Highlight Process & Rationale: Emphasize why you made certain design decisions. Showcase your research findings, iterative process, and how you incorporated feedback and data.

• Quantify Impact: Wherever possible, include metrics that demonstrate the success of your designs (e.g., increased conversion, improved user satisfaction, reduced error rates).

• Be Prepared for Deep Dives: Anticipate detailed questions about your process, decision-making, and contributions, especially for the Staff level.

• Address Healthcare Nuances: If you have healthcare experience, highlight it. If not, demonstrate how you've approached complex, regulated, or sensitive user problems.

Challenge Preparation:

• Understand the Domain: Research the company's specific focus (cancer care, expert second opinions) and the general challenges in healthcare UX.

• Practice Articulation: Be ready to clearly and concisely explain your design process, rationale, and outcomes, both verbally and visually.

• Think Critically: For any hypothetical challenge, focus on understanding the core problem, identifying key user needs and constraints, and outlining a structured approach to solving it.

• Showcase Collaboration: Be prepared to discuss how you would work with product managers and engineers to bring a design to life.

📝 Enhancement Note: The interview process is likely rigorous, with a strong emphasis on portfolio presentation and the ability to articulate strategic design thinking at a Staff level. Candidates should prepare to showcase not just design skills but also leadership potential and domain understanding.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design tool for wireframing, mockups, prototyping, and collaboration. Proficiency in advanced Figma features, including components, variants, auto layout, and collaborative workflows, is essential.

• AI-Enhanced Design Tools: Experience with tools like Figma's AI features (e.g., Figma Make), Claude, or similar AI assistants for tasks such as content generation, idea exploration, or design optimization will be a significant advantage.

• Prototyping Tools: Beyond Figma, familiarity with dedicated prototyping tools (e.g., InVision, ProtoPie) might be beneficial for complex interactions, though Figma's capabilities are often sufficient.

Analytics & Reporting:

• Product Analytics Platforms: Familiarity with tools like Google Analytics, Amplitude, Mixpanel, or Pendo to understand user behavior, track feature adoption, and measure the impact of design changes.

• Usability Testing Platforms: Experience with tools like UserTesting.com, Lookback, or Maze for conducting remote or in-person usability studies and gathering qualitative feedback.

• Data Visualization Tools: Basic understanding of how data is presented, potentially using tools like Tableau or Looker, to interpret reports and inform design decisions.

CRM & Automation:

• Project Management Software: Proficiency in tools such as Jira, Asana, or Trello for managing design tasks, sprints, and collaborating with engineering teams.

• Collaboration & Communication Platforms: Heavy reliance on tools like Slack, Zoom, Google Workspace (Docs, Sheets, Slides), or Microsoft 365 for daily communication, documentation, and presentations.

• Design System Management: Experience with platforms or methodologies for managing and contributing to design systems (e.g., Zeroheight, Storybook, or internal documentation).

📝 Enhancement Note: The explicit mention of Figma and AI-enhanced design tools is critical. Senior designers are expected to be proficient not only in core design software but also in leveraging emerging technologies to improve efficiency and innovation in their workflow.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A fundamental commitment to understanding and prioritizing user needs, especially given the sensitive nature of healthcare. This translates to empathetic design, rigorous user research, and a focus on creating accessible and supportive experiences.

• Impact & Execution: A drive to deliver tangible results that improve user lives and business objectives. This means focusing on shipping high-quality products, iterating based on data, and demonstrating clear outcomes.

• Collaboration & Transparency: A belief in the power of teamwork, open communication, and shared learning. This involves actively seeking input from cross-functional partners, providing constructive feedback, and fostering a supportive environment.

• Innovation & Adaptability: A willingness to explore new technologies (like AI-assisted design), embrace change, and continuously learn and adapt to evolving user needs and industry trends.

• Integrity & Responsibility: A strong sense of ethical responsibility, particularly in healthcare, ensuring designs are trustworthy, compliant, and uphold user privacy and well-being.

Collaboration Style:

• Cross-functional Partnership: Designers are integrated members of product teams, working in lockstep with Product Managers and Engineers from ideation through launch and iteration.

• Iterative Feedback Loops: A culture of continuous feedback, where designs are regularly reviewed by peers, stakeholders, and users, and designers are receptive to constructive criticism.

• Knowledge Sharing: Encouraging the sharing of best practices, research findings, and design patterns across the team and wider organization to foster collective growth and maintain consistency.

• Problem-Solving Orientation: A collaborative approach to tackling complex challenges, where diverse perspectives are valued and leveraged to find the most effective solutions.

📝 Enhancement Note: The emphasis on "User-Centricity" and "Impact & Execution" in a healthcare context is paramount. Candidates should be able to articulate how they embody these values in their design practice and how they contribute to a collaborative and innovative environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Healthcare Complexity: Designing for complex, regulated healthcare journeys requires deep user empathy and a meticulous approach to balance user needs, clinical workflows, business objectives, and strict regulatory compliance (e.g., HIPAA).

• Ambiguity and Scale: Operating in a rapidly evolving healthcare tech landscape with a product used by millions necessitates comfort with ambiguity, the ability to define scope, and design scalable solutions.

• AI Integration: Effectively leveraging AI-assisted design tools requires experimentation, critical evaluation of AI outputs, and understanding how to best integrate these tools into a human-centered design process without compromising quality or ethics.

• Remote Collaboration: Maintaining strong team cohesion, effective communication, and a shared understanding of goals in a fully remote environment requires proactive effort and mastery of digital collaboration tools.

Learning & Development Opportunities:

• Healthcare UX Specialization: Deepen expertise in user research, design strategy, and ethical considerations specific to the healthcare industry.

• Advanced Design Leadership: Develop skills in mentoring, design critique, influencing product strategy, and potentially leading design initiatives or teams.

• AI in Design: Become proficient in utilizing and evaluating AI tools for design ideation, content generation, and workflow optimization, staying at the forefront of design technology.

• Cross-Disciplinary Learning: Gain deeper insights into product management, engineering principles, and the business aspects of healthcare technology through close collaboration.

• Industry Engagement: Opportunities to attend relevant conferences, workshops, or pursue certifications related to UX, healthcare technology, or design leadership.

📝 Enhancement Note: The challenges presented are specific to the role's domain and seniority. Highlighting how a candidate has successfully navigated similar complexities in past roles will be crucial. The growth opportunities point to a company that invests in its senior talent's continuous development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a highly regulated industry. What were the key challenges and how did you navigate them?" (Focus on your process, stakeholder management, and how you balanced constraints.)

• "How do you approach designing for complex, multi-step user journeys? Walk us through an example from your portfolio." (Emphasize your method for breaking down complexity, mapping flows, and ensuring clarity.)

• "How do you integrate AI tools into your design process? Provide an example of how AI helped you solve a design problem or improve efficiency." (Be specific about the tool, the problem, and the outcome.)

Company & Culture Questions:

• "What interests you about improving healthcare experiences, specifically in areas like cancer care or expert second opinions?" (Show genuine interest and understanding of the mission's importance.)

• "How do you contribute to a collaborative and inclusive team culture, especially in a remote environment?" (Highlight your communication style, feedback approach, and team-building efforts.)

• "How do you measure the success of your designs beyond user satisfaction?" (Connect your work to business impact, KPIs, and measurable outcomes.)

Portfolio Presentation Strategy:

• Structure for Impact: Begin with a high-level overview of your career and your design philosophy. Then, dive into 2-3 key projects. For each project:

  • Context: Briefly introduce the company/product and the problem statement.
  • Your Role & Process: Clearly define your contribution and walk through your end-to-end process (research, ideation, prototyping, testing, iteration).
  • Key Decisions & Challenges: Explain significant design choices and how you overcame obstacles.
  • Outcome & Impact: Present the results, quantifying impact with data and metrics.

• Visual Storytelling: Use high-quality visuals (mockups, flows, prototypes) to illustrate your points. Ensure your presentation is clean, professional, and easy to follow.

• Engagement: Be prepared to pause for questions, actively engage with the interviewers, and tailor your responses to their feedback and interests.

• Focus on Staff-Level Thinking: For each project, emphasize strategic thinking, problem-solving complexity, and the impact you drove, not just the visual design execution.

📝 Enhancement Note: Interview preparation should focus on demonstrating senior-level strategic thinking, problem-solving capabilities within complex domains, and the ability to articulate impact. The portfolio presentation is a critical component; candidates must be able to clearly and compellingly communicate their design process and its results.

📌 Application Steps

To apply for this Staff UX Designer position:

• Submit your application through the provided Jobgether link.

• Portfolio Customization for Healthcare UX: Tailor your portfolio presentation to highlight projects that demonstrate experience with complex user journeys, sensitive user needs, or regulated industries. If direct healthcare experience is limited, emphasize transferable skills in problem-solving, user empathy, and navigating intricate requirements.

• Resume Optimization for Senior UX Roles: Ensure your resume clearly outlines your 7+ years of experience, focusing on achievements, impact, and leadership contributions at the Staff level. Use keywords from the job description such as "UX design," "product design," "healthcare," "Figma," "user research," and "prototyping."

• Prepare Your Portfolio Walkthrough: Practice presenting your selected case studies to articulate your design process, decision-making rationale, and quantifiable outcomes. Be ready to discuss your experience with AI-assisted design tools and complex workflow translation.

• Research the Partner Company: Invest time in understanding the partner company's mission, target audience (members navigating healthcare), and the specific services they offer (cancer care, expert second opinions) to tailor your responses and showcase your genuine interest and domain understanding.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.