Staff Product Designer (They/She/He)

📍 Job Overview

Job Title: Staff Product Designer (They/She/He)

Company: Delivery Hero (Glovo)

Location: Barcelona, Catalonia, Spain

Job Type: Full-time

Category: Product Design Operations / GTM Operations

Date Posted: 2026-06-11

Experience Level: Mid-Senior (6+ years)

Remote Status: Hybrid

🚀 Role Summary

• Drive the vision, strategy, and execution of complex, high-impact user experiences across multiple product initiatives within the Delivery Hero ecosystem.

• Act as a strategic partner to Product, Engineering, Data, and UX Research teams to influence major product decisions and shape roadmaps.

• Set the standard for design craft, strategic depth, and UX maturity across the organization through hands-on leadership and mentorship.

• Translate user needs and business metrics into measurable product impact, leveraging both qualitative and quantitative insights.

• Contribute to the evolution of the design system and foster a collaborative, inclusive, and ego-free design culture.

📝 Enhancement Note: While the role is a "Product Designer," its emphasis on strategy, cross-functional leadership, driving product decisions, and influencing roadmaps positions it within the broader GTM Operations and Product Operations landscape. The "Staff" level indicates a significant level of autonomy and strategic influence, requiring a deep understanding of how design impacts business outcomes and operational efficiency. The Barcelona location and Delivery Hero's global presence suggest a dynamic, international, and fast-paced operational environment.

📈 Primary Responsibilities

• Partner with Product Management, Engineering, Data Science, and UX Research to define team strategy, influence key product decisions, and shape the roadmap for complex, ambiguous initiatives.

• Lead the entire design process from concept ideation through high-fidelity implementation for your designated product area, defining the long-term user experience vision and strategy.

• Serve on the UX leadership team, contributing to the consistency, quality, and cohesion of design practices across the entire product organization.

• Leverage qualitative and quantitative insights to inform product decisions, translate user needs into actionable design requirements, and drive measurable product impact.

• Architect comprehensive information structures and develop new design patterns, demonstrating excellence in core craft domains such as interaction, visual design, and prototyping.

• Contribute to and influence the evolution of the design system, mentoring peers on its effective utilization and helping to set design standards and documentation.

• Collaborate closely with engineering teams to ensure designs are optimized for production scale and that technical constraints are fully understood and addressed.

• Proactively build and maintain robust relationships with cross-functional partners to streamline planning, prioritization, and execution of high-impact user experiences.

• Support and lead the development of junior to senior design contributors through mentorship, design critiques, and setting high standards for design outcomes.

• Facilitate high-impact workshops and presentations to drive consensus among stakeholders and articulate complex design rationale effectively.

📝 Enhancement Note: The responsibilities highlight a blend of individual contribution and leadership, typical for a "Staff" level role. The focus on "driving vision and strategy," "influencing product decisions," and "shaping roadmaps" indicates a strong GTM Operations alignment, where design is a critical component of go-to-market success and operational efficiency.

🎓 Skills & Qualifications

Education: Bachelor's or Master's degree in Design, HCI, Computer Science, or a related field, or equivalent practical experience.

Experience:

• 6+ years of professional experience in user interface (UI) design, interaction design, and visual design patterns.

• Proven experience in leading design initiatives for complex products or features, demonstrating design leadership.

• Demonstrated experience working with qualitative and quantitative data to inform design decisions and product roadmaps.

• Experience in defining and evolving design systems, including documentation and best practices.

• Experience collaborating deeply with engineering teams to ensure design feasibility and production readiness. Required Skills:

• User Interface (UI) Design: Creating intuitive and visually appealing interfaces.

• Interaction Design (IxD): Designing user flows, micro-interactions, and overall user journey.

• Visual Design: Developing aesthetic principles, typography, color palettes, and layouts.

• Prototyping: Creating interactive prototypes for user testing and stakeholder communication.

• Product Strategy: Aligning design efforts with business objectives and product vision.

• Information Architecture (IA): Structuring content and navigation for optimal usability.

• Design Systems: Building, maintaining, and advocating for the use of design systems.

• UX Research: Understanding and applying user research methodologies (qualitative and quantitative).

• Data-Informed Decision Making: Using data to validate design assumptions and measure impact.

• Accessibility Best Practices: Designing inclusive experiences for all users.

• Operating System Standards: Deep knowledge of iOS, Android, and Web platform guidelines.

• Communication & Storytelling: Articulating design rationale and insights effectively to diverse stakeholders.

• Stakeholder Management: Building relationships and managing needs of various internal partners.

• Mentorship: Guiding and developing other designers.

Preferred Skills:

• Experience in ambiguous environments with a proven ability to define and drive initiatives autonomously.

• Proficiency in facilitating design workshops and driving consensus among cross-functional teams.

• Experience with A/B testing design hypotheses.

• Familiarity with agile development methodologies.

📝 Enhancement Note: The emphasis on data-informed decision-making, product strategy, and cross-functional collaboration is crucial for operations roles. The "Staff" designation implies a need for a strong portfolio that not only showcases design craft but also strategic thinking and measurable impact. The explicit mention of operating system standards (iOS/Android/Web) indicates a need for platform-specific operational considerations in design.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A strong portfolio showcasing 3-5 detailed case studies that clearly demonstrate your process, problem-solving capabilities, and design leadership on past initiatives.

• Case studies should highlight complex challenges, your strategic approach, the design solutions implemented, and the measurable impact (e.g., user adoption, conversion rates, efficiency gains).

• Showcase your ability to operate with ambiguity and define product strategy from a design perspective.

• Include examples of your work on information architecture, interaction design, and visual design for complex systems.

• Demonstrate proficiency in translating user needs and business metrics into tangible design outcomes. Process Documentation:

• Evidence of defining and evolving design systems, including documentation and best practices.

• Examples of how you've utilized qualitative and quantitative data to inform design roadmaps and measure design impact.

• Showcase your ability to work closely with engineering, detailing how you ensure designs are production-ready and scalable.

• Illustrate your approach to facilitating design workshops, driving consensus, and articulating design rationale to diverse stakeholders.

• Include examples of mentoring other designers and contributing to UX maturity within an organization.

📝 Enhancement Note: For a Staff Product Designer role, the portfolio is paramount. It's not just about aesthetics but about demonstrating strategic thinking, process rigor, cross-functional collaboration, and quantifiable impact. The operations context means showcasing how design choices translate into efficient user journeys and business outcomes.

💵 Compensation & Benefits

Salary Range:

Given the Staff level, 6+ years of experience, and location in Barcelona, Spain, a competitive salary range for a Staff Product Designer is estimated to be between €60,000 and €85,000 annually. This estimate is based on industry benchmarks for senior/staff design roles in major European tech hubs, considering the cost of living in Barcelona, and the typical compensation structure for global tech companies like Delivery Hero.

Benefits:

• Enticing equity plan.

• Top-notch private health insurance.

• Monthly Glovo credit for food orders.

• Discounts on transportation, food, and kindergarten expenses or office-based nursery.

• Discounted gym memberships.

• Hybrid work model: Freedom to work from home two days a week.

• Opportunity to work from anywhere for up to three weeks a year.

• Enhanced parental leave.

• Online therapy and wellbeing benefits. Working Hours:

• Standard full-time hours, typically around 40 hours per week.

• Hybrid work arrangement allows for flexibility, with 3 days expected in the office and 2 days remote.

📝 Enhancement Note: The salary estimate is based on available data for comparable roles in Spain and other European tech hubs. The benefits package is comprehensive, reflecting Delivery Hero's commitment to employee well-being and work-life balance, which are increasingly important operational considerations for attracting and retaining top talent.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, E-commerce, Food Delivery, Logistics. Delivery Hero operates as a global leader in the local delivery platform space, connecting consumers, merchants, and riders. The operations within this industry are complex, involving sophisticated logistics, marketplace dynamics, and technological innovation.

Company Size: Delivery Hero is a large, publicly traded company (listed on the Frankfurt Stock Exchange, part of the MDAX) with a significant global presence. This scale implies a structured environment with established processes, but also opportunities for impact within specific product areas.

Founded: Delivery Hero was founded in 2011. Its mission is to "deliver an amazing experience—fast, easy, and to your door." This mission underscores the operational focus on speed, efficiency, and customer satisfaction.

Team Structure:

• The Staff Product Designer will join the UX team, likely within a larger Product organization.

• This role involves close collaboration with Product Managers, Engineering Leads, Data Scientists, and UX Researchers across multiple product initiatives or "pods."

• The UX team likely includes a mix of Product Designers, UX Researchers, and potentially UX Writers, with opportunities for mentorship and leadership within this group.

• Reporting structure will likely be to a Head of Design, Design Manager, or Director of Product. Methodology:

• Data-Driven Decision Making: Emphasis on using qualitative and quantitative insights to guide product strategy and design.

• Agile Development: Likely operating within an agile framework, requiring iterative design and close collaboration with engineering.

• Design System Centric: Strong reliance on and contribution to a centralized design system for consistency and efficiency.

• User-Centricity: A core focus on understanding and serving user needs.

• Cross-Functional Collaboration: Essential for aligning diverse teams towards common product goals.

Company Website: https://www.deliveryhero.com/

📝 Enhancement Note: Understanding Delivery Hero's operational scale and industry is key. The role of a Staff Product Designer here is not just about crafting interfaces but about contributing to the operational efficiency and strategic direction of a global platform. The company's mission directly translates into operational priorities: speed, ease, and customer experience.

📈 Career & Growth Analysis

Operations Career Level: Staff Product Designer. This is a senior individual contributor role, typically above Senior Product Designer. It signifies a high level of expertise, strategic influence, and leadership capacity within the design discipline. Staff Designers are expected to tackle the most ambiguous and complex problems, set strategic direction for their domain, and elevate the practice of design within the organization.

Reporting Structure: The role will report into a design leadership position (e.g., Design Manager, Head of Design) and will work closely with Product Managers and Engineering Leads within specific product teams. The Staff Designer is expected to influence peers and stakeholders across various departments.

Operations Impact: The Staff Product Designer's impact is measured not only by the quality of the user experience but also by their contribution to key business and operational metrics. This includes driving product adoption, improving conversion rates, enhancing operational efficiency for riders and merchants, and ensuring a cohesive and scalable product ecosystem. Their strategic input directly influences the product roadmap and, consequently, the company's market position and revenue growth.

Growth Opportunities:

• Leadership within Design: Opportunity to influence design strategy, mentor junior and senior designers, and contribute to setting design standards and best practices.

• Specialization: Deepen expertise in specific product areas or user domains within the Delivery Hero ecosystem.

• Cross-functional Influence: Expand influence across Product, Engineering, Marketing, and Operations teams, potentially leading to roles with broader strategic scope.

• System Design & Architecture: Contribute to the evolution of the design system and architectural patterns for complex digital products.

• Career Progression: Potential to move into Principal Designer, Design Lead, or Design Management roles within Delivery Hero or other organizations.

📝 Enhancement Note: The "Staff" title is critical. It means this role is expected to operate with significant autonomy, solve complex problems, and mentor others. The growth opportunities are tied to deepening expertise, expanding influence, and potentially moving into leadership or principal-level individual contributor roles, all within an operations-focused context.

🌐 Work Environment

Office Type: Delivery Hero operates a hybrid work model, indicating a blend of in-office and remote work. The Barcelona office is likely a modern, collaborative workspace designed to foster team interaction and innovation.

Office Location(s): Barcelona, Catalonia, Spain. This location offers a vibrant urban environment with good connectivity and a strong tech community. Specific details about office amenities and accessibility would be available upon inquiry or during the interview process.

Workspace Context:

• Collaborative Environment: The office space is expected to facilitate collaboration among design, product, and engineering teams through shared workspaces, meeting rooms, and informal gathering areas.

• Tools & Technology: Access to industry-standard design software, collaboration tools, and potentially dedicated hardware for design work.

• Team Interaction: Regular opportunities for in-person brainstorming sessions, design critiques, and cross-functional alignment meetings, complementing remote collaboration.

Work Schedule:

• Standard full-time hours (approx. 40 hours/week).

• Hybrid arrangement: 3 days in the office, 2 days remote. This structure aims to balance focused individual work with team synergy and in-person collaboration essential for complex design operations.

📝 Enhancement Note: The hybrid model is a key aspect of the work environment. For operations roles, this balance can be crucial for maintaining focus while still benefiting from team cohesion and spontaneous problem-solving that often happens in person.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruiter call to assess basic qualifications, cultural fit, and interest.

• Portfolio Presentation & Design Challenge: A crucial stage where candidates present their portfolio, focusing on case studies that demonstrate strategic thinking, problem-solving, and design leadership. This may be followed by a design challenge or exercise, either take-home or live, to assess practical skills and approach to problem-solving within the Delivery Hero context.

• Cross-Functional Interviews: Meetings with Product Managers, Engineering Leads, and potentially other designers to evaluate collaboration style, technical understanding, and strategic alignment.

• Leadership/Staff Level Interview: Discussions with design leadership to assess strategic vision, mentorship capabilities, and ability to operate autonomously and influence at a high level.

Portfolio Review Tips:

• Focus on Impact: Clearly articulate the problem, your role, your process, the solution, and most importantly, the measurable impact (user and business metrics). Use data to support your claims.

• Strategic Narrative: Frame your case studies as a story demonstrating how you identified a problem, developed a strategy, executed a solution, and achieved desired outcomes.

• Show, Don't Just Tell: Use visuals, flow diagrams, and prototypes to illustrate your process and solutions.

• Highlight Ambiguity & Leadership: For a Staff role, emphasize how you've navigated ambiguous situations, defined strategy, and led initiatives.

• Tailor to Delivery Hero: Research Delivery Hero's mission and product to draw parallels and demonstrate understanding of their operational context.

Challenge Preparation:

• Understand the Product: Familiarize yourself with Glovo's app and services, considering user journeys for consumers, riders, and merchants.

• Think Strategically: Be prepared to discuss product strategy, user needs, business goals, and operational constraints.

• Process-Oriented: Demonstrate a structured approach to problem-solving, even in hypothetical scenarios. Articulate your thought process clearly.

• Communication: Practice articulating complex ideas concisely and persuasively.

📝 Enhancement Note: The interview process for a Staff-level role is rigorous and will heavily scrutinize not only design craft but also strategic thinking, leadership potential, and the ability to drive operational improvements through design. The portfolio presentation is the cornerstone of this evaluation.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable as industry standard), Sketch, Adobe Creative Suite (Illustrator, Photoshop).

• Collaboration & Project Management: Jira, Confluence, Asana, Trello, Slack.

• User Research Platforms: UserTesting.com, Maze, Lookback, or internal tools for usability testing and feedback collection.

Analytics & Reporting:

• Product Analytics: Pendo, Amplitude, Mixpanel, Google Analytics. Understanding how to interpret user behavior data is key.

• Data Visualization: Tableau, Power BI, Looker (for understanding data insights that inform design).

CRM & Automation:

• While not directly a designer's tool, familiarity with CRM systems (e.g., Salesforce) or marketing automation platforms can provide context on customer journeys and data flow.

• Design System Management: Tools and processes for managing design tokens, components, and documentation.

📝 Enhancement Note: Proficiency in modern design tools like Figma is essential. Beyond design, understanding how to leverage analytics and data visualization tools to inform design decisions and measure impact is critical for an operations-focused role.

👥 Team Culture & Values

Operations Values:

• Customer Centricity: A deep commitment to understanding and serving the needs of users (consumers, riders, merchants) to ensure a seamless and efficient delivery experience.

• Data-Driven: Utilizing data and insights to inform decisions, optimize processes, and measure the effectiveness of design solutions.

• Collaboration & Transparency: Open communication and strong partnerships across product, engineering, and other GTM functions to achieve shared goals.

• Efficiency & Speed: Reflecting the core business of delivery, there's an implicit value placed on efficient processes, quick iteration, and timely execution.

• Innovation & Continuous Improvement: A culture that encourages experimentation, learning, and evolving the product and processes to stay ahead.

Collaboration Style:

• Cross-functional Integration: Designers are expected to work seamlessly with Product Managers, Engineers, and Data Scientists, acting as integral members of product teams.

• Process-Oriented: A focus on well-defined design processes, from research and ideation to implementation and iteration, ensuring clarity and predictability.

• Constructive Feedback: A culture of open critique and feedback exchange to elevate design quality and foster continuous learning among team members.

• Shared Ownership: Encouraging a sense of collective responsibility for product success, where design plays a pivotal role in achieving business objectives.

📝 Enhancement Note: The company's values and collaboration style are directly tied to its operational success in the fast-paced delivery market. A Staff Designer must embody these values and be adept at fostering collaboration to drive operational efficiency and user satisfaction.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Ambiguity: The role involves tackling complex, ill-defined problems in a rapidly evolving market. Developing strategies to bring clarity and drive progress will be key.

• Balancing Stakeholder Needs: Managing competing priorities and expectations from various departments (Product, Engineering, Marketing, Operations) requires strong negotiation and communication skills.

• Scaling Design Systems: As the company grows, ensuring the design system remains robust, scalable, and widely adopted presents an ongoing challenge.

• Driving UX Maturity: Continuously elevating the understanding and impact of UX design across the organization, especially in a technically-driven environment.

• Measuring Design Impact: Quantifying the ROI of design initiatives and demonstrating their contribution to business metrics can be challenging but is crucial for advocating design's value.

Learning & Development Opportunities:

• Advanced Design Leadership: Opportunities to hone leadership skills, mentor a diverse range of designers, and influence product strategy at a senior level.

• Industry Exposure: Potential to attend industry conferences, workshops, and engage with the broader design community.

• Cross-Disciplinary Learning: Gaining deeper insights into product management, engineering, data science, and business operations through close collaboration.

• Specialization: Opportunity to become a subject matter expert in a critical area of Delivery Hero's product suite.

📝 Enhancement Note: The challenges are inherent to a Staff-level role in a dynamic tech company. The growth opportunities are focused on deepening expertise, expanding influence, and developing leadership capabilities within the product and operations domain.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you significantly influenced a product roadmap or strategy through design. What was your approach, and what was the outcome?" (Focus on your strategic thinking, data utilization, and impact.)

• "How do you approach defining the user experience vision for a complex, ambiguous product area?" (Highlight your process for creating clarity, setting direction, and involving stakeholders.)

• "Tell me about a situation where you had to balance competing stakeholder needs or technical constraints with user experience goals. How did you resolve it?" (Demonstrate your negotiation, communication, and pragmatic problem-solving skills.) Company & Culture Questions:

• "How do you see design contributing to Delivery Hero's mission of delivering an amazing experience—fast, easy, and to your door?" (Connect design principles to operational efficiency and customer satisfaction.)

• "What are your thoughts on our current product (e.g., Glovo app)? What opportunities do you see from a design perspective?" (Show you've done your research and can think critically about their product.)

• "How do you contribute to fostering a collaborative and inclusive design culture?" (Discuss your mentorship approach and how you facilitate teamwork.) Portfolio Presentation Strategy:

• Structure: Begin with context, clearly define the problem and your role, detail your process (research, ideation, iteration, testing), showcase the solution with high-fidelity visuals/prototypes, and conclude with measurable outcomes and learnings.

• Quantify Impact: Whenever possible, present metrics that demonstrate the success of your design solutions (e.g., conversion rate improvement, task completion time reduction, user satisfaction scores).

• Articulate Rationale: Be prepared to explain why you made specific design decisions at each stage, referencing user insights, business goals, or technical considerations.

• Highlight Leadership: For a Staff role, emphasize instances where you drove initiatives, mentored others, or significantly influenced strategic direction.

• Engage Your Audience: Treat it as a conversation, inviting questions and demonstrating your ability to articulate complex ideas clearly and concisely.

📝 Enhancement Note: Preparation should focus on demonstrating not just design skills but also strategic thinking, leadership, and an understanding of how design drives business and operational success. Articulating your process and quantifying impact are key.

📌 Application Steps

To apply for this Staff Product Designer position:

• Submit your application through the provided link on SmartRecruiters.

• Optimize Your Resume: Tailor your resume to highlight your 6+ years of experience in UI, interaction, and visual design, emphasizing your leadership in complex initiatives, data-informed decision-making, and experience with design systems. Use keywords relevant to product design operations and GTM strategy.

• Curate Your Portfolio: Select 3-5 of your strongest case studies that showcase your process, problem-solving, strategic thinking, and measurable impact. Ensure they demonstrate your ability to handle ambiguity and lead design efforts. Prepare to present these in detail.

• Prepare for the Interview Process: Research Delivery Hero and Glovo thoroughly. Practice articulating your design philosophy, strategic approach, and how your skills align with the company's mission and the requirements of a Staff Product Designer. Be ready to discuss your portfolio extensively and potentially tackle a design challenge.

• Understand the Hybrid Model: Be prepared to discuss your experience and expectations regarding hybrid work arrangements and your ability to collaborate effectively both remotely and in the office.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.