Sr UX Designer I

📍 Job Overview

Job Title: Sr UX Designer I

Company: Remitly

Location: Mexico City, Mexico

Job Type: Full-Time

Category: UX/Product Design

Date Posted: May 25, 2026

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: Hybrid

🚀 Role Summary

• Focus on translating complex user insights into intuitive and effective digital product experiences.

• Drive the end-to-end design process, from problem framing and user research to detailed execution and engineering handoffs.

• Collaborate within agile, cross-functional teams to deliver high-quality, accessible B2B SaaS solutions.

• Contribute to and leverage a shared design system to ensure consistency and efficiency across product offerings.

📝 Enhancement Note: This role is positioned for a seasoned UX Designer who can operate independently and contribute strategically. The emphasis on "problem framing" and "product execution" suggests a need for someone who can not only design but also shape the product direction based on user needs and business objectives. The hybrid model in Mexico City indicates a need for local presence with flexibility.

📈 Primary Responsibilities

• Lead the design process for complex B2B SaaS products, from initial concept and user research to final delivery.

• Conduct thorough user research, analyze user analytics, and synthesize findings to inform design decisions and identify opportunities.

• Develop clear, intuitive user flows, wireframes, and high-fidelity prototypes using tools like Figma.

• Ensure designs are accessible, considering edge cases, permissions, loading states, and error handling.

• Actively contribute to and maintain the company's design system, advocating for reusable patterns and best practices.

• Collaborate closely with Product Managers and Engineering teams to ensure successful implementation and alignment with design intent.

• Facilitate design discussions, present design rationale, and gain buy-in from stakeholders with diverse perspectives.

• Mentor junior designers and contribute to a culture of continuous improvement within the UX team.

• Explore and evaluate new design tools and technologies to enhance team productivity and product quality.

📝 Enhancement Note: The responsibilities highlight a blend of individual contribution and team collaboration. The expectation to "account for edge cases, permissions, loading states, errors" points to a need for meticulous attention to detail in the design process, critical for enterprise-level software. The mention of "global cross-functional teams" implies strong communication and cross-cultural collaboration skills are essential.

🎓 Skills & Qualifications

Education: Bachelor's degree in UX, HCI, Design, Psychology, Communication, Computer Science, or a related field, or equivalent practical experience.

Experience: 4-8 years of experience in UX, Product Design, Interaction Design, or a closely related discipline.

Required Skills:

• Demonstrated proficiency in user research methodologies and synthesizing insights into actionable design strategies.

• Strong portfolio showcasing experience designing complex products or workflows, with a clear emphasis on user-centric solutions.

• Advanced skills in interaction design, wireframing, and prototyping using industry-standard tools such as Figma.

• Experience working within agile or iterative product development environments.

• Solid understanding of accessibility standards (e.g., WCAG) and their practical application in design.

• Proven ability to collaborate effectively with engineering teams, providing clear and detailed design specifications for implementation.

Preferred Skills:

• Experience with design systems, including contributing to or maintaining pattern libraries.

• Familiarity with user journey mapping and complex workflow analysis.

• Experience in problem framing and defining product requirements based on user needs.

• Exposure to editorial workflows, publishing systems, or content management platforms.

• Knowledge of HCI principles and their application in creating user-friendly interfaces.

📝 Enhancement Note: The experience requirement (4-8 years) combined with the "Sr UX Designer I" title suggests this role is for an individual contributor ready for significant project ownership but not yet at a lead or management level. The portfolio is crucial, specifically highlighting complex B2B/enterprise work.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase at least 2-3 detailed case studies demonstrating end-to-end UX design for complex products or workflows.

• Highlight your role in problem framing, user research, ideation, prototyping, and final design execution.

• Include visual examples of user flows, wireframes, high-fidelity mockups, and interactive prototypes.

• Clearly articulate the design challenges, your process, the rationale behind your decisions, and the measurable impact of your designs (e.g., improved conversion, reduced task completion time, increased user satisfaction).

Process Documentation:

• Examples of how you've documented user research findings and translated them into design requirements.

• Evidence of creating detailed design specifications and handoff documentation for engineering teams.

• Demonstrations of how you've used or contributed to design systems and pattern libraries.

• Case studies that illustrate your approach to accessibility and inclusive design principles.

📝 Enhancement Note: A strong portfolio is paramount for this role. Candidates should prepare to walk through their case studies, explaining their thought process, the trade-offs they made, and the outcomes achieved. The emphasis on "complex products or workflows" means that simple app designs may not be sufficient; focus on intricate business processes.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Sr. UX Designer in Mexico City with 4-8 years of experience, the estimated annual salary range is MXN $700,000 - MXN $1,200,000. This range accounts for the experience level, the hybrid work model, and the company's standing in the tech/information sector.

Benefits:

• Private Medical/Dental Plan: Comprehensive health coverage for employees and potentially dependents.

• Savings Fund: A company-sponsored savings plan, often with matching contributions.

• Life Insurance: Financial protection for beneficiaries in the event of an employee's death.

• Meal/Grocery Voucher: Vouchers for food purchases, providing a direct benefit to offset living expenses.

• Shared Parental Leave: Extended paid leave for both parents after the birth or adoption of a child.

• Study Assistance: Support for professional development, potentially including tuition reimbursement or course funding.

• Sabbaticals: Opportunities for extended leave after a certain tenure, promoting work-life balance and preventing burnout.

Working Hours: Standard full-time, likely around 40 hours per week, with flexibility offered within a hybrid work model. Specific in-office days will be determined by team cadence and collaboration needs.

📝 Enhancement Note: The provided salary range is an estimate based on market data for senior UX roles in Mexico City and the typical compensation structure for multinational tech companies. Actual compensation will vary based on the candidate's specific qualifications, interview performance, and internal Remitly compensation bands. The benefits listed are comprehensive and align with standard offerings for mid-to-large sized tech companies.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information and Analytics, Technology, Healthcare, Publishing. Remitly operates within the broader RELX group, a global leader in providing data and analytics to professionals in science, health, and legal sectors. This context implies a data-driven, research-oriented, and highly professional environment.

Company Size: Part of RELX, a large global organization (tens of thousands of employees worldwide). The specific team within Elsevier Health will likely be smaller, but the organizational backing provides stability and resources.

Founded: Elsevier was founded in 1880, and RELX was formed in 1993. This long history suggests a stable, established company with deep industry knowledge and a commitment to long-term innovation.

Team Structure:

• The UX team is likely integrated within product development squads, working in close collaboration with Product Managers, Engineers, and potentially Researchers.

• Expect a structure that supports agile methodologies, with designers often embedded in feature teams.

Methodology:

• Data-driven decision-making is a cornerstone, with a strong emphasis on user research, analytics, and evidence-based design.

• Iterative development and agile processes are central to how products are built and delivered.

• A focus on continuous improvement, both in product design and internal processes, is expected.

• The emphasis on "problem framing" suggests a proactive approach to identifying and solving user challenges, rather than just executing predefined requirements.

Company Website: https://www.elsevier.com/ and https://www.relx.com/

📝 Enhancement Note: Working within Elsevier Health, part of RELX, means the company culture is likely to be professional, data-centric, and focused on impactful solutions for healthcare professionals and institutions. This is a B2B environment where understanding complex workflows and demonstrating ROI are critical.

📈 Career & Growth Analysis

Operations Career Level: This role is a Senior Individual Contributor (IC) position. A Sr. UX Designer I is expected to own significant design challenges, contribute strategically to product direction, and demonstrate a high level of autonomy and expertise in UX principles and execution. They are beyond junior or mid-level designers and are capable of leading design efforts for complex features or products.

Reporting Structure: The designer will likely report to a UX Manager, Design Lead, or Head of Product Design within the Elsevier Health division. They will work closely with Product Managers and Engineering Leads within their assigned product teams.

Operations Impact: The role has a direct impact on the usability, efficiency, and adoption of critical tools used by healthcare professionals, researchers, and students. By improving workflows, simplifying complex tasks, and enhancing data accessibility, this designer will contribute to better decision-making, improved patient outcomes, and advancements in scientific research. Success is measured by user satisfaction, task completion rates, and the overall effectiveness of the digital products.

Growth Opportunities:

• Specialization: Opportunity to deepen expertise in specific areas of UX within the health and science domain, such as clinical decision support, research platforms, or educational tools.

• Leadership Path: Potential to advance into a Lead UX Designer role, mentoring a team, or moving into a UX Management position.

• Cross-functional Mobility: Possibility to transition into Product Management or other strategic roles within the organization, leveraging a deep understanding of user needs and product development.

• Skill Development: Continuous learning through access to industry conferences, workshops, and internal training programs focused on emerging UX trends, tools, and methodologies.

📝 Enhancement Note: Growth in this role is likely tied to increasing ownership of complex product areas, mentorship, and strategic influence on product roadmaps. The "I" in "Sr UX Designer I" might suggest a structured progression path within the senior level, with opportunities to move to "Sr UX Designer II" or Lead roles based on performance and experience.

🌐 Work Environment

Office Type: Hybrid work model, requiring a balance between remote work and in-office collaboration. This suggests a modern office environment designed to facilitate teamwork and creative sessions.

Office Location(s): Mexico City, Mexico. The specific office location would need to be confirmed, but it will be a hub for hybrid teams.

Workspace Context:

• The office space will likely offer collaborative zones, meeting rooms equipped for hybrid interaction, and potentially quiet areas for focused work.

• Access to standard office technology, high-speed internet, and relevant software licenses will be provided.

• Opportunities for face-to-face interaction with product, engineering, and design peers will be regular, fostering a strong sense of team cohesion and facilitating rapid problem-solving.

Work Schedule: A standard full-time schedule (likely 40 hours/week) with built-in flexibility. The hybrid nature means employees will need to coordinate in-office days with their teams for critical meetings, workshops, and collaborative sessions, while having the autonomy to work remotely for focused tasks.

📝 Enhancement Note: The hybrid model is key for candidates in Mexico City. They should be prepared for a mix of remote and in-office work, understanding that team meetings and collaborative sessions will likely be scheduled during core working hours, with some flexibility for personal needs on remote days.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application and portfolio for initial fit.

• Portfolio Review & Design Exercise: You will likely present your portfolio, discussing your process, case studies, and impact. This may be followed by a design challenge (take-home or live) to assess your problem-solving skills, design thinking, and execution capabilities.

• Hiring Manager Interview: A deeper dive into your experience, approach to collaboration, and understanding of complex B2B/enterprise design challenges.

• Team/Stakeholder Interviews: Meetings with Product Managers, Engineers, and potentially other designers to assess cultural fit, collaboration style, and technical acumen.

• Final Interview: Potentially with a senior leader to discuss overall fit and long-term vision.

Portfolio Review Tips:

• Structure: Organize your portfolio with clear case studies. For each, detail the problem, your role, the process, your solutions, the rationale, and the outcomes.

• Focus on Complexity: Highlight projects that demonstrate your ability to handle intricate workflows, multiple user types, and enterprise-level requirements.

• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes) to illustrate your design decisions. Explain why you made certain choices.

• Quantify Impact: Whenever possible, include metrics demonstrating the positive impact of your designs (e.g., user satisfaction scores, task completion rates, efficiency gains).

• Tailor to B2B: Emphasize your understanding of B2B SaaS environments, enterprise tools, and the unique challenges of designing for professional users.

Challenge Preparation:

• Be prepared for a design challenge that might involve problem framing for a complex workflow or a specific UX problem within the healthcare/publishing domain.

• Practice articulating your thought process clearly and concisely, explaining your assumptions and design decisions.

• Consider how you would approach user research and validation for the given challenge.

• Be ready to discuss how your design would integrate with existing systems or contribute to a design system.

📝 Enhancement Note: The portfolio is the most critical component of the application. Candidates should invest significant time in curating and presenting their best work, specifically highlighting projects that align with the B2B SaaS and complex workflow requirements of this role.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Expected to be the primary tool for wireframing, prototyping, and high-fidelity design. Proficiency is essential.

• Other Prototyping Tools: Experience with tools like Sketch, Adobe XD, InVision, or Axure may be beneficial, though Figma is likely the standard.

• User Research Platforms: Familiarity with tools for usability testing, surveys, and remote research (e.g., UserTesting.com, Qualtrics, SurveyMonkey).

Analytics & Reporting:

• Familiarity with analytics platforms (e.g., Google Analytics, Adobe Analytics, Mixpanel, Amplitude) to understand user behavior and track design impact.

CRM & Automation:

• While not a direct UX tool, understanding how CRMs (like Salesforce) and other enterprise systems function can provide context for B2B product design.

• Awareness of how design impacts workflow automation and efficiency within enterprise software.

📝 Enhancement Note: The explicit mention of Figma indicates it's the core tool. Candidates should be prepared to discuss their proficiency and how they leverage Figma's features for collaboration, prototyping, and design system integration.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs, particularly within professional contexts (healthcare, research, education).

• Data-Driven: Decisions are informed by research, analytics, and evidence, not just intuition.

• Collaboration: Working effectively across disciplines and global teams to achieve shared goals.

• Innovation: A drive to find novel solutions to complex problems and continuously improve products and processes.

• Impact: A focus on creating meaningful outcomes that advance science, improve health, and support education.

Collaboration Style:

• Cross-functional Integration: Designers are expected to be integral members of product teams, working hand-in-hand with PMs and Engineers.

• Open Communication: Encouragement of open feedback, constructive critique, and transparent discussion of design decisions.

• Knowledge Sharing: A culture that promotes sharing best practices, learnings, and design patterns across the team and wider organization.

• Agile Mindset: Adaptability, iterative development, and a willingness to respond to feedback and changing requirements.

📝 Enhancement Note: The company values and collaboration style emphasize a professional, results-oriented environment where teamwork and data are paramount. Candidates should be ready to demonstrate how they embody these values in their work.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Tackling intricate B2B workflows and enterprise-level feature sets that require deep understanding and careful consideration of user needs and business logic.

• Balancing Stakeholder Needs: Aligning the diverse perspectives of various stakeholders (product, engineering, sales, legal, end-users) to arrive at optimal design solutions.

• Global Collaboration: Working effectively with distributed teams across different time zones and cultural contexts.

• Technical Constraints: Designing solutions that are feasible within existing technical architectures and development cycles.

Learning & Development Opportunities:

• Advanced UX Techniques: Opportunities to learn and apply cutting-edge UX methodologies for complex systems.

• Domain Expertise: Deepen knowledge in healthcare, scientific research, or educational technology sectors, becoming an expert in user needs within these fields.

• Design Leadership: Develop skills in mentoring, strategic design thinking, and influencing product roadmaps.

• Industry Conferences & Training: Access to events and courses to stay abreast of the latest trends in UX, design technology, and the health/science industries.

📝 Enhancement Note: The challenges are typical for senior roles in enterprise software, requiring strong problem-solving skills and resilience. The growth opportunities are substantial, offering paths for deep specialization or broader leadership.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a complex, multi-step workflow. What was your process, and what were the key challenges?" (Focus on problem framing, user journey mapping, and iterative design).

• "How do you balance user needs with business requirements and technical constraints in a B2B SaaS environment?" (Highlight your ability to negotiate and find practical solutions).

• "Walk me through a project in your portfolio where you had to influence stakeholders with differing perspectives. How did you achieve alignment?" (Emphasize communication, data-driven rationale, and empathy).

Company & Culture Questions:

• "Why are you interested in working for Elsevier Health and RELX, specifically within this role?" (Research the company's mission, products, and impact on science/health).

• "How do you see your skills contributing to our data-driven and collaborative culture?" (Connect your experience to the company values and team dynamics).

Portfolio Presentation Strategy:

• Tell a Story: Frame each case study as a narrative, guiding the interviewer through the problem, your journey, and the resolution.

• Be Specific: Clearly articulate your unique contributions to each project. Avoid vague statements.

• Focus on 'Why': Explain the rationale behind your design decisions. What assumptions did you make? What trade-offs did you consider?

• Showcase Process: Demonstrate your flexibility and adaptability by showing how you iterated and responded to feedback.

• Quantify Results: Use metrics to illustrate the success of your designs. If exact numbers aren't available, discuss the intended impact and how it would be measured.

📝 Enhancement Note: Interviewers will be looking for a designer who can think strategically, articulate their process clearly, and demonstrate a strong understanding of B2B product design challenges. Be prepared to discuss the "how" and "why" behind your design decisions.

📌 Application Steps

To apply for this Sr. UX Designer I position:

• Submit your application through the provided link on the Workday job portal.

• Portfolio Customization: Ensure your portfolio prominently features case studies of complex B2B SaaS or enterprise product designs. Tailor your presentation to highlight your experience with workflow optimization, user research synthesis, and detailed execution.

• Resume Optimization: Update your resume to clearly articulate your 4-8 years of relevant experience, emphasizing keywords from the job description such as "UX Design," "Product Design," "Interaction Design," "Figma," "B2B SaaS," "User Research," and "Accessibility." Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process and project outcomes. Prepare to discuss specific examples of how you've solved complex UX problems and collaborated with cross-functional teams. Rehearse your portfolio walkthrough.

• Company Research: Familiarize yourself with Elsevier Health's mission, products (especially those in the health and science information space), and the broader RELX organization. Understand how your role contributes to their impact.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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