Sr UX Designer I

📍 Job Overview

Job Title: Sr UX Designer I

Company: RELX

Location: Raleigh, NC, United States

Job Type: Full time

Category: User Experience (UX) Design / Product Design

Date Posted: 2026-08-13

Experience Level: Mid-Senior Level (Implied by "Sr" and AI-derived 5-10 years)

Remote Status: Hybrid (Implied by "Work in a Way That Works for You" and flexible hours, with a specific office location provided)

🚀 Role Summary

• Lead the design strategy for a significant business or product line within LexisNexis Legal & Professional, a division of RELX.

• Drive the creation of intuitive and engaging user experiences that address complex customer needs and deliver tangible value, particularly within the legal technology and information services sector.

• Champion user-centered design methodologies, leveraging data from analytics, customer insights, and research to inform product and application strategy.

• Foster strong collaborative relationships with cross-functional agile teams, including product management, engineering, and UX research, to ensure seamless product development.

• Mentor and guide junior designers, contributing to the growth of the design practice within the organization and influencing innovative product development.

📝 Enhancement Note: The role is identified as a "Sr UX Designer I," suggesting a mid-to-senior level position with significant autonomy and leadership responsibilities in design strategy. The company's focus on legal technology, AI, and data-driven decision-making implies a need for designers adept at handling complex information architectures and user workflows within a professional services context. The hybrid work arrangement suggests a balance between in-office collaboration and remote flexibility.

📈 Primary Responsibilities

• Spearhead the end-to-end design strategy for a designated business unit or product portfolio, ensuring alignment with strategic objectives and market demands.

• Develop and meticulously manage user-centered design processes that effectively identify and address customer use cases, pain points, and opportunities for innovation.

• Act as a primary advocate for customer needs, translating user research findings and data analytics into actionable design requirements for agile development teams.

• Collaborate closely with UX Research to plan and execute user testing, generative research, and usability studies, integrating insights to iterate on designs and product direction.

• Own the creation and delivery of comprehensive UX design deliverables, including user flows, wireframes, prototypes, and high-fidelity mockups, across multiple platforms.

• Utilize product analytics, customer feedback mechanisms, and A/B testing results to continuously refine existing designs and inform future product roadmaps.

• Conduct and analyze user testing sessions, synthesizing feedback to drive iterative improvements and validate design hypotheses.

• Provide mentorship and guidance to junior UX designers, fostering their professional development and ensuring adherence to design best practices.

• Build and maintain robust working relationships with engineering and product teams to ensure effective implementation of design solutions and to champion the user experience.

📝 Enhancement Note: The responsibilities emphasize a leadership role in design strategy and process creation, going beyond typical task execution. The mention of "advocating for customer needs across agile teams" and "creating processes that effectively uncover customer needs" highlights a proactive and strategic approach to UX design within a complex organizational structure. The requirement to "use analytics, customer insights, and testing results to inform design and future strategy" underscores a data-driven approach essential for operations and product decision-making.

🎓 Skills & Qualifications

Education:

• A Bachelor's degree in Human-Computer Interaction (HCI), Design, Psychology, Computer Science, or a related field is typically expected.

• A Master's degree in a relevant field is often preferred for senior-level roles, especially in organizations focused on complex information systems and advanced technology. Experience:

• A minimum of 5-10 years of progressive experience in User Experience (UX) Design, with a proven track record of leading design initiatives for complex digital products and platforms.

• Demonstrated experience in establishing metrics and utilizing data to guide design decisions and measure the impact of design solutions.

• Experience working within agile development environments, collaborating effectively with product managers, engineers, and researchers. Required Skills:

• Mastery of user-centered design (UCD) processes and principles, from discovery and research to ideation, prototyping, and testing.

• Expert-level interaction design skills with a keen eye for detail, ensuring usability, accessibility, and efficiency.

• Profound understanding of Human Factors Engineering principles and their application in designing intuitive user interfaces.

• Proven ability to synthesize and apply data from various sources, including analytics platforms, customer insights, and qualitative research, to drive informed design decisions.

• Demonstrated experience in defining and tracking key design metrics to measure user satisfaction, task completion rates, and overall product performance.

• Expert-level proficiency with industry-standard design and prototyping software, including Axure, Sketch, and InVision.

• Ability to conceptualize and design user experiences across multiple platforms (web, mobile, desktop) and screen sizes.

• Exceptional problem-solving capabilities, with a knack for identifying challenges and devising innovative, user-centric solutions.

• Strong collaboration and communication skills, with the ability to effectively articulate design rationale and influence stakeholders.

• Proven mentoring skills, with experience guiding and developing junior design talent. Preferred Skills:

• Experience with generative AI tools and their application in UX design workflows.

• Familiarity with accessibility standards (e.g., WCAG) and inclusive design practices.

• Experience in the legal technology or information services industry.

• Knowledge of front-end development principles (HTML, CSS, JavaScript) to facilitate better collaboration with engineering teams.

• Experience with design systems and component libraries.

📝 Enhancement Note: The "Mastery" level required for several core UX skills (user-centered design, interaction design, Human Factors) indicates this is a senior role requiring deep expertise. The emphasis on data utilization (analytics, customer insights, research, metrics) is critical for operations-minded candidates, showcasing the need to quantify design impact. The specific software requirements (Axure, Sketch, InVision) are key technical proficiencies. The AI-derived experience level of 5-10 years aligns with the "Sr" title and expected responsibilities.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a range of UX design projects, with a strong emphasis on complex digital products and information-rich applications.

• Detailed case studies that clearly articulate the problem statement, the design process undertaken, the user research conducted, and the final design solution.

• Evidence of strategic design thinking, demonstrating how user needs were translated into impactful product features and business outcomes.

• Examples of creating and implementing robust user-centered design processes, including how customer needs were uncovered and design opportunities were identified.

• Demonstrations of iterative design and testing, including how user feedback and data analytics were used to refine designs and improve user experience.

• Showcasing proficiency in using design software (Axure, Sketch, InVision) to produce professional deliverables such as wireframes, interactive prototypes, and high-fidelity mockups. Process Documentation:

• Examples of how you have documented user flows, interaction patterns, and design specifications to ensure clarity and consistency for development teams.

• Demonstrations of how you have established and utilized metrics to track design performance and measure the success of implemented solutions against business objectives.

• Artifacts illustrating your approach to collaborating with UX research and development teams, including process handoffs and feedback loops.

• Case studies detailing how you have applied data from analytics, customer insights, and testing to inform and iterate on design strategies.

📝 Enhancement Note: For a Senior UX Designer role, the portfolio is paramount. It must not only showcase visual design and prototyping skills but also demonstrate strategic thinking, process ownership, and data-driven decision-making. Candidates should highlight projects where they led design strategy, managed cross-functional collaboration, and influenced product direction based on user insights and business goals. The emphasis on "creating processes" and "establishing metrics" is key for operations-oriented evaluation.

💵 Compensation & Benefits

Salary Range:

• U.S. National Base Pay Range: $95,300 - $158,800 annually.

• Geographic differentials may apply, meaning the actual salary offered could be higher or lower depending on the specific cost of living and market rates in Raleigh, NC. Benefits:

• Annual incentive bonus: Eligibility for performance-based bonuses, directly tying compensation to individual and company success.

• Wellbeing initiatives: Programs and resources aimed at supporting employee mental, physical, and financial health.

• Shared parental leave: Generous leave policies to support new parents.

• Study assistance: Financial support for continued education and professional development.

• Sabbaticals: Opportunities for extended leave to recharge, pursue personal projects, or gain new experiences.

• Comprehensive country-specific benefits package (details available via provided link). Working Hours:

• Standard full-time work hours are implied, likely around 40 hours per week.

• Flexible hours are offered, allowing employees to adjust their daily work schedule to optimize productivity and work-life balance.

📝 Enhancement Note: The provided salary range ($95,300 - $158,800) is a strong benchmark for a Sr. UX Designer in the US. It's crucial to acknowledge that geographic differentials will impact the final offer for Raleigh, NC. The benefits listed are comprehensive and indicate a strong commitment to employee well-being and professional growth, which are attractive to operations professionals seeking stability and development opportunities. The "flexible hours" are a key aspect of the work arrangement.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information-based analytics and decision tools, with a strong focus on Legal & Professional services. The company is a leader in applying AI and advanced technologies to the legal market.

Company Size: RELX is a large, global organization. LexisNexis Legal & Professional employs over 11,800 people worldwide, with over 2,000 technologists, data scientists, and experts. This implies a structured environment with established processes and significant resources.

Founded: RELX was founded in 1970, indicating a long history of innovation and market leadership. LexisNexis has an even longer heritage in legal information.

Team Structure:

• The UX Design team is likely part of a larger Product Development or Technology organization within LexisNexis Legal & Professional.

• As a Senior UX Designer, you will be embedded within or closely aligned with agile teams focused on specific business or product lines.

• You will report to a Design Lead or Manager, with direct collaboration across product management, engineering, UX research, and potentially marketing and legal departments. Methodology:

• Data-Driven Decision Making: Strong emphasis on using analytics, customer insights, and research to inform design and strategy, reflecting a mature operations approach.

• User-Centered Design (UCD): Core to the UX function, ensuring customer needs are at the forefront of product development.

• Agile Development: Work will be conducted within agile frameworks, requiring iterative design, frequent collaboration, and adaptability.

• Responsible AI Principles: The company operates under strict Responsible AI principles, indicating a commitment to ethical technology development and deployment.

Company Website: https://www.relx.com/ | https://www.lexisnexis.com/

📝 Enhancement Note: The company's scale and industry position suggest a professional, process-oriented environment. The emphasis on AI, data, and Responsible AI principles is a significant differentiator. For operations professionals, this means a focus on measurable outcomes, ethical considerations, and robust process adherence. The team structure implies a matrixed environment where collaboration is key.

📈 Career & Growth Analysis

Operations Career Level: This role is designated as "Sr UX Designer I," indicating a mid-to-senior level position. It requires a high degree of autonomy, strategic input, and the ability to lead design initiatives. The "I" suggests it's the first level of senior designation, with potential for further progression.

Reporting Structure: You will likely report to a Design Manager or Director within the UX organization, and work closely with Product Managers and Engineering Leads within specific product teams. This multi-faceted reporting structure is common in agile environments.

Operations Impact: The UX Designer's role is critical to the success of RELX's products by ensuring they are intuitive, efficient, and valuable to legal professionals. This directly impacts customer adoption, retention, productivity gains (a key metric in professional services), and ultimately, revenue. By leading design strategy and advocating for user needs, this role influences product direction and market competitiveness.

Growth Opportunities:

• Design Leadership: Progression to Senior UX Designer II, Principal UX Designer, or Design Lead roles, managing larger projects or design areas.

• Management Track: Opportunity to move into a UX Design Manager or Director role, leading a team of designers and shaping the overall design strategy.

• Specialization: Deepen expertise in specific areas like AI-driven UX, accessibility, or design systems, becoming a subject matter expert.

• Cross-Functional Mobility: Potential to move into Product Management, UX Research, or other product-focused roles within RELX, leveraging a strong understanding of user needs and product development.

• Continuous Learning: Access to study assistance, industry conferences, and internal training programs to stay current with UX trends, AI advancements, and design methodologies.

📝 Enhancement Note: The "Sr UX Designer I" title implies a clear career path within RELX. The emphasis on impacting revenue through customer adoption and productivity is a key operational outcome. Growth opportunities are well-defined, ranging from deeper specialization to management, appealing to ambitious operations professionals.

🌐 Work Environment

Office Type: This is a hybrid role, meaning a combination of working from home and in a physical office location. The office in Raleigh, NC (RDU area) will serve as a primary hub for collaboration and team interaction.

Office Location(s): Raleigh, NC, United States (RDU area). This location offers access to a growing tech and professional services talent pool.

Workspace Context:

• Collaborative Environment: The office setting is designed to foster collaboration among cross-functional teams, facilitating brainstorming, design critiques, and team meetings.

• Tools & Technology: Access to standard office amenities and potentially specialized hardware or software for design work. The company's tech-forward nature suggests a modern, well-equipped workspace.

• Team Interaction: Opportunities for in-person interaction with fellow designers, researchers, product managers, and engineers, crucial for effective agile workflows and mentorship.

Work Schedule:

• While offering flexible hours, the role is full-time. Employees are expected to manage their time effectively to meet project deadlines and collaborate with colleagues across different time zones or working schedules. A typical expectation might be to be available during core business hours for team syncs and meetings.

📝 Enhancement Note: The hybrid model and flexible hours suggest a modern work environment that balances work-life integration with the need for in-person collaboration. For operations roles, understanding the balance between flexibility and collaborative requirements is key. The Raleigh location is a significant tech hub.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruiter call to assess basic qualifications, salary expectations, and cultural fit.

• Hiring Manager Interview: Discussion with the hiring manager focusing on experience, leadership potential, and alignment with the team's strategic goals.

• Portfolio Review & Design Exercise: A crucial stage where candidates present their portfolio, discussing case studies in detail. This may be accompanied by a practical design challenge (e.g., a take-home assignment or a live whiteboarding session) to assess problem-solving and design skills.

• Cross-Functional Interviews: Meetings with key collaborators (e.g., Product Manager, Engineering Lead, fellow UX Designers) to evaluate collaboration style, communication skills, and technical understanding.

• Final Round: Potentially a discussion with a senior leader or executive to gauge overall fit and strategic vision.

Portfolio Review Tips:

• Focus on Impact: Clearly articulate the business value and user impact of your projects. Quantify results using metrics whenever possible (e.g., increased conversion, reduced task time, improved satisfaction scores).

• Showcase Process: Detail your design process, highlighting how you gathered insights, iterated on designs, and collaborated with teams. Emphasize your role in creating or improving processes.

• Tailor to RELX: Research RELX and LexisNexis's products and target audience. Frame your project examples to demonstrate relevance to their domain (legal tech, data analytics, AI applications).

• Storytelling: Present your case studies as compelling narratives. Explain the "why" behind your design decisions and the challenges you overcame.

• Technical Proficiency: Be prepared to discuss your use of design tools (Axure, Sketch, InVision) and how they facilitated your workflow.

Challenge Preparation:

• Understand the Context: If given a design challenge, ensure you fully grasp the problem, target users, and business objectives. Ask clarifying questions.

• Structure Your Approach: Outline your thought process logically. For a take-home challenge, provide a clear structure in your submission. For a live session, talk through your steps.

• Focus on User Needs: Always anchor your solutions in user research and identified needs.

• Consider Data & Metrics: Think about how you would measure the success of your proposed solution and what data you would use to inform it.

• Present Clearly: Practice articulating your ideas concisely and persuasively.

📝 Enhancement Note: The portfolio review is critical for UX roles. Candidates should prepare detailed case studies that not only showcase design skills but also highlight their ability to drive strategy, manage processes, and use data – all key aspects for operations-focused evaluation. The emphasis on "creating processes" and "using data" in the portfolio is essential.

🛠 Tools & Technology Stack

Primary Tools:

• Prototyping & Design:

  • Axure: Expert-level use expected for complex prototyping, user flows, and detailed interaction design. Essential for demonstrating sophisticated functionality.
  • Sketch: Proficiency required for vector-based UI design, asset creation, and collaboration within design teams.
  • InVision: Used for prototyping, collaboration, design handoff, and user testing.

• User Research & Testing: Tools like UserTesting.com, Lookback, Maze, or internal platforms may be utilized.

• Analytics & Reporting:

  • Product Analytics Tools: Such as Google Analytics, Adobe Analytics, Pendo, or Amplitude for understanding user behavior and tracking key metrics.
  • Data Visualization Tools: Potentially Tableau, Power BI, or internal dashboards for presenting insights derived from analytics.

• CRM & Automation: While not directly used by UX designers for core tasks, understanding CRM (e.g., Salesforce) and automation platforms (e.g., Marketo, Pardot) can provide context for user journeys and data flow.

• Collaboration & Project Management: Tools like Jira, Confluence, Asana, Trello, Slack, and Microsoft Teams are standard for agile team collaboration and workflow management.

• Design Systems: Experience working with or contributing to design systems is highly valuable for maintaining consistency and efficiency.

📝 Enhancement Note: Proficiency in specific design tools (Axure, Sketch, InVision) is explicitly stated. The mention of analytics and data tools is crucial for candidates with an operations mindset, as it highlights the data-driven nature of the role. Understanding collaboration tools is also important for team integration.

👥 Team Culture & Values

Operations Values:

• Customer Centricity: A deep commitment to understanding and serving the needs of legal professionals, ensuring products deliver maximum value and usability.

• Data-Driven Innovation: Utilizing data analytics, customer insights, and research findings as the foundation for design decisions and strategic product development.

• Collaboration and Transparency: Fostering an environment where cross-functional teams work together openly, share feedback constructively, and build strong working relationships.

• Process Excellence: Commitment to establishing and refining efficient design and development processes that ensure quality, consistency, and timely delivery.

• Ethical Technology: Adherence to Responsible AI Principles, ensuring that technology is developed and deployed ethically and responsibly.

Collaboration Style:

• Cross-Functional Integration: Seamless collaboration with Product Management, Engineering, UX Research, and other stakeholders to ensure a unified product vision and execution.

• Iterative Feedback Loops: Openness to continuous feedback from team members, users, and stakeholders, using it to refine designs and approaches.

• Knowledge Sharing: A culture that encourages sharing best practices, design patterns, and learnings across the design team and broader organization.

• Agile Partnership: Working closely within agile teams, participating in ceremonies, and adapting to evolving project requirements.

📝 Enhancement Note: The emphasis on data-driven approaches, process excellence, and ethical technology aligns strongly with the values typically sought in operations professionals. The collaborative style highlights the importance of communication and teamwork in achieving shared goals.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Legal Domain: Navigating the intricacies of legal workflows, terminology, and user needs within a highly regulated and specialized industry.

• Balancing User Needs with Business Goals: Effectively advocating for user experience while aligning with business objectives, technical constraints, and market demands.

• Integrating AI Responsibly: Designing user experiences for generative AI and other advanced technologies while adhering to ethical principles and ensuring user trust.

• Managing Stakeholder Expectations: Communicating complex design rationale and trade-offs to diverse stakeholders with varying levels of technical and design understanding.

• Hybrid Work Dynamics: Maintaining strong team cohesion, effective communication, and consistent design quality across a hybrid work model.

Learning & Development Opportunities:

• Advanced UX Techniques: Deep dive into specialized areas such as AI-driven UX, accessibility best practices, information architecture for complex data sets, and advanced prototyping.

• Industry Trends: Opportunities to attend industry conferences (e.g., UXPA, CHI), webinars, and training sessions focused on emerging UX trends, AI in design, and legal tech innovations.

• Mentorship Programs: Access to formal or informal mentorship from senior designers, design leaders, or product strategists within RELX.

• Leadership Development: Training and resources focused on developing leadership skills, strategic thinking, and team management capabilities.

• Cross-Disciplinary Exposure: Opportunities to learn from data scientists, legal experts, and technologists, broadening understanding of the business and technological landscape.

📝 Enhancement Note: The challenges presented are specific to the role and industry, requiring strategic thinking and adaptability. The growth opportunities are well-defined and focus on continuous improvement and career advancement, aligning with the long-term professional development sought by operations professionals.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led the design strategy for a complex product or feature. What was your process, and how did you measure success?" (Focus on process, data, and impact.)

• "How do you balance user needs with business objectives and technical constraints in your design process?" (Demonstrate strategic trade-offs and collaboration.)

• "Walk me through your approach to creating new design processes or improving existing ones within an agile team." (Highlight process ownership and optimization skills.)

• "How have you used data analytics, customer insights, or user research to significantly influence a product's design direction?" (Emphasize data-driven decision-making.) Company & Culture Questions:

• "What interests you about working for RELX and specifically within the legal technology space?" (Show research and genuine interest.)

• "How do you approach mentoring junior designers, and what is your philosophy on building a strong design team?" (Assess leadership and team-building capabilities.)

• "Discuss your understanding of Responsible AI principles and how they might influence your design decisions." (Gauge ethical awareness and alignment with company values.)

• "How do you foster collaboration within a hybrid work environment and across different functional teams?" (Evaluate communication and teamwork skills.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role, the process, the solutions, and the outcomes (quantified where possible).

• Highlight Process Ownership: Emphasize any instances where you established or improved design processes, uncovered user needs systematically, or implemented new methodologies.

• Showcase Data Integration: Explicitly mention how data (analytics, research, testing) informed your decisions at each stage of the design process.

• Engage Your Audience: Be prepared to answer in-depth questions about your work and demonstrate your thought process. Make it interactive.

• Connect to RELX: Articulate how your skills and experience are directly applicable to the challenges and opportunities at RELX.

📝 Enhancement Note: Interview questions should probe for strategic thinking, process orientation, data utilization, and leadership potential. The portfolio presentation is a key opportunity to demonstrate these qualities. Candidates should prepare specific examples that showcase their ability to not just design, but to strategically influence product direction and optimize processes.

📌 Application Steps

To apply for this operations-aligned UX design position:

• Submit your application through the RELX careers portal via the provided job URL.

• Portfolio Customization: Tailor your resume and portfolio to highlight experience in user-centered design, interaction design, data-driven decision-making, and process optimization. Ensure case studies clearly demonstrate your strategic impact and problem-solving abilities.

• Resume Optimization: Integrate keywords such as "User Experience," "UX Design," "Design Strategy," "Data Analysis," "User Research," "Agile," and specific tool proficiencies (Axure, Sketch, InVision) naturally throughout your resume. Quantify achievements with specific metrics whenever possible.

• Interview Preparation: Practice articulating your design process, decision-making rationale, and the impact of your work. Prepare specific examples that showcase your ability to lead, mentor, and collaborate effectively, particularly in a hybrid environment.

• Company Research: Thoroughly research RELX, LexisNexis Legal & Professional, their products, and their commitment to AI and Responsible AI. Understand their market position and how UX contributes to their strategic goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.