Sr. UX Designer

📍 Job Overview

Job Title: Sr. UX Designer

Company: Canopy

Location: Draper, UT

Job Type: Full-Time

Category: Product Design / User Experience (UX)

Date Posted: 2026-08-27

Experience Level: 5-10 Years

Remote Status: Hybrid

🚀 Role Summary

• This Sr. UX Designer role focuses on embedding within cross-functional product teams to lead the design and execution of user-centered experiences for Canopy's SaaS platform.

• The position emphasizes a hands-on approach to user research, prototyping, and high-fidelity visual design, with a strong emphasis on AI-first design principles.

• Key responsibilities include translating complex user needs and business requirements into intuitive, efficient, and delightful product interfaces.

• The role also involves fostering a design-driven culture across the organization, mentoring other designers, and ensuring the cohesive evolution of the product's user experience.

📝 Enhancement Note: While the job title is "Sr. UX Designer," the responsibilities and experience requirements indicate a role that blends senior-level design expertise with a strong product ownership mentality, often seen in Senior Product Designer or Lead UX Designer positions. The emphasis on AI and cross-functional embedding suggests a strategic contribution beyond traditional UI/UX tasks.

📈 Primary Responsibilities

• Embed cross-functionally with product management and engineering teams to represent design, facilitate user-driven discussions, make key decisions, and provide expert feedback throughout the product planning and execution lifecycle.

• Collaborate closely with design and product leadership to define feature sets, contribute to the strategic product roadmap, and influence the overall direction of specific product areas.

• Independently set up, lead, and execute comprehensive customer research initiatives and stakeholder interviews in partnership with product managers to uncover user needs and validate design concepts.

• Design end-to-end user flows, interactive prototypes, and high-fidelity visual assets, ensuring a seamless and intuitive user journey from initial concept to final implementation.

• Develop AI-powered experiences within the product, specifically shaping how customers direct, trust, correct, and maintain control over AI functionalities integrated into their workflows.

• Prepare detailed design specifications and assets for engineering handoff, ensuring clear communication of design intent, interaction details, and visual requirements for high-quality implementation.

• Work in close partnership with engineering teams to ensure the highest fidelity implementation of designs, owning all aspects of the design process from ideation to launch and post-launch iteration.

• Collaborate actively with other user experience designers to maintain product consistency, ensuring a cohesive and valuable overall product experience across different modules and features.

• Construct and maintain user interfaces using a robust design system and component library, promoting consistency, efficiency, and scalability in design outputs.

• Provide guidance, coaching, and mentorship to fellow designers, actively contributing to the overall skill enhancement and professional development of the entire UX team.

• Proactively seek input and feedback from a diverse range of stakeholders, including product designers, subject matter experts, engineers, product managers, sales, customer support, and marketing, to ensure the development of a cohesive, user-centric, and business-aligned experience.

📝 Enhancement Note: The responsibilities clearly outline a senior-level role that requires not only execution but also strategic input, research leadership, and mentorship. The emphasis on AI design and the "AI-first" approach is a significant differentiator, requiring candidates to be comfortable with emerging technologies and their application in user interfaces.

🎓 Skills & Qualifications

Education:

• While no specific degree is mandated, a Bachelor's or Master's degree in Human-Computer Interaction (HCI), Design, Psychology, Computer Science, or a related field is often preferred for senior-level design roles. Equivalent practical experience will also be strongly considered. Experience:

• Minimum of 5 years of progressive experience in Product Design, UX Design, or Interaction Design, with a proven track record of leading high-impact projects.

• Demonstrated experience in designing user interfaces for B2B, B2B2C, or B2C fintech applications is considered a significant advantage, providing context for the accounting industry. Required Skills:

• Product Design & UX Expertise: Deep understanding of user-centered design principles, interaction design, information architecture, and user journey mapping.

• Prototyping & Wireframing: Proficiency in creating interactive prototypes, wireframes, and user flows using industry-standard tools (e.g., Figma).

• User Research & Usability Testing: Proven ability to conduct, analyze, and synthesize user research, including usability testing, customer interviews, and stakeholder interviews to inform design decisions.

• AI-Powered Design: Confident, practical application of AI tools and methodologies throughout the entire design process, including research synthesis, exploration, prototyping, and production work, with a clear perspective on its benefits and limitations.

• Technical Communication: Comfort working in both code and canvas environments, with the ability to read components, prototype in code when efficient, and engage effectively in technical discussions with engineering teams.

• Design Systems & Component Libraries: Experience in constructing and utilizing design systems and component libraries to ensure UI consistency and scalability.

Preferred Skills:

• Fintech Application Design: Prior experience designing for B2B, B2B2C, or B2C fintech applications.

• AI Feature Design: Experience designing AI features, including prompt and input design, communicating model confidence, managing graceful failure, and implementing human review mechanisms.

• Responsive & Accessibility Standards: Deep understanding of mobile and web design patterns, responsive design principles, and WCAG accessibility standards.

• Cross-functional Collaboration: Demonstrated ability to partner effectively with product managers, engineers, and other stakeholders to drive product development.

• Visual Design: Strong visual design skills with a keen eye for aesthetics, typography, and layout that aligns with brand identity.

📝 Enhancement Note: The requirement for "comfort working in both code and the canvas" is a strong indicator of the company's forward-thinking approach and the expectation for designers to bridge the gap between design and development, particularly with AI integrations. This is a key differentiator for senior roles in modern tech companies.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Comprehensive Project Showcase: A portfolio demonstrating 5+ years of primary design work on high-impact projects for both mobile and desktop platforms.

• Problem-Solving & Decision-Making: Clear articulation of the problems addressed, the user needs identified, and the design decisions made, supported by logical reasoning.

• Process Iteration & Ideation: Evidence of the design process, including research, ideation, iterative refinement, prototyping, and final visual design execution.

• Impact & ROI Demonstration: Showcase how your design contributions led to tangible business outcomes, such as increased user adoption, improved efficiency, customer satisfaction, or revenue growth, ideally with quantifiable results.

• AI Design Integration: Specific examples within the portfolio that highlight your experience designing AI-powered features or integrating AI into your design workflow.

Process Documentation:

• Workflow Design & Optimization: Examples of how you've mapped out complex user workflows, identified bottlenecks, and designed streamlined, intuitive processes.

• Implementation & Automation: Documentation or case studies demonstrating how your designs were implemented, including collaboration with engineering and any automation aspects.

• Measurement & Performance Analysis: Evidence of how you've measured the success of your designs post-launch, using data and user feedback to iterate and improve.

📝 Enhancement Note: For a Senior UX Designer role, the portfolio is paramount. It needs to go beyond just showcasing final visuals and demonstrate a deep understanding of the process and impact of design. Highlighting AI integration and quantifiable results will be critical for this specific role.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for Sr. UX Designers in the Draper, UT area with 5-10 years of experience, and considering the hybrid work model and benefits package, an estimated salary range would be $120,000 - $160,000 annually. Benefits:

• Flexible Paid Time Off: Encouraged use of PTO, plus 10 company holidays.

• Comprehensive Health Benefits: Medical, Dental, and Vision insurance.

• Health Savings Account (HSA) Match: Company contribution to employee HSAs.

• 401(k) Retirement Plan: 100% company match up to 3% of employee contributions, with immediate eligibility and 100% vesting.

• Mental Health Support: Access to Impact Suite and Employee Assistance Program (EAP).

• Parental Leave: Paid New Parent Leave and Birthing Parent Leave.

• Supplemental Insurance: 100% company-paid Basic Life & AD&D insurance, and Long & Short-Term Disability coverage.

• Peer-to-Peer Recognition Program: Nectar for recognizing colleagues' work.

• Company Events: Monthly company-wide meetings, summer parties, and other social gatherings.

• Employee Resource Groups (ERGs): Committees for continuing education, community outreach, recruiting, onboarding, and more.

• Fully-stocked Kitchen: Catering to various dietary needs and preferences.

Working Hours:

• Standard full-time hours are expected (approximately 40 hours per week), with flexibility to manage personal time effectively around core working hours and in-office days. The hybrid model (M, W, F in-office) requires specific in-office presence.

📝 Enhancement Note: The salary range is an estimate based on typical Sr. UX Designer compensation in the Salt Lake City metropolitan area, considering the company's industry (SaaS/Fintech) and the hybrid work arrangement. The benefits package is robust and attractive, particularly the 401(k) match and parental leave.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology (SaaS) with a focus on Fintech solutions for accounting firms. Canopy operates within a growing market that values efficiency, automation, and innovative software to streamline complex professional services.

Company Size: Canopy is described as a "fast-growing SaaS company." While an exact number isn't provided, this suggests a dynamic environment with potential for rapid scaling and evolution, likely falling into the "51-200 employees" or "201-500 employees" range based on typical growth trajectories for such companies.

Founded: The founding date is not explicitly stated but implied to be within the last decade given the "fast-growing" descriptor and current market position. This implies a company that is established enough to have product-market fit but still retains a startup agility.

Team Structure:

• Product Team Embedding: Designers are embedded directly within cross-functional product development teams, working closely with Product Managers and Engineers. This structure promotes agile development and close collaboration.

• Reporting Hierarchy: While not explicitly detailed, there is a "design and product leadership" to whom designers contribute directionally, and likely a dedicated UX Lead or Design Manager overseeing the UX team.

• Cross-functional Collaboration: A strong emphasis on collaboration with Product Management, Engineering, Sales, Customer Support, and Marketing, indicating a holistic approach to customer experience.

Methodology:

• User-Driven Design: The core methodology is centered around deep customer understanding, research, and iterative feedback loops.

• AI-First Approach: A significant emphasis on leveraging AI throughout the design process, from research synthesis to designing AI-powered features within the product.

• Design System Utilization: Reliance on a design system and component library for consistency and efficiency in design and development.

• Agile Development: Implied through the cross-functional team embedding and focus on rapid iteration.

Company Website: https://www.getcanopy.com/

📝 Enhancement Note: The company culture appears to be a blend of agile tech startup energy ("Act Startup Fast") with a focus on professional services and customer delight ("Win - We win by delighting our customers"). The "AI-first" mandate is a critical aspect shaping their design and product development philosophy.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior level position within the UX Design discipline. It requires a high degree of autonomy, strategic thinking, and the ability to lead projects from conception to completion. The role demands not only execution but also mentorship and influence over design processes and culture.

Reporting Structure: The Sr. UX Designer will likely report to a Design Manager or Head of Product Design. They will be embedded within specific product squads, reporting operationally to the Product Manager of that squad for project prioritization and execution, while receiving career development guidance from their design leadership.

Operations Impact: The Sr. UX Designer is pivotal in translating business objectives into user-centric product features that drive customer acquisition, retention, and satisfaction. Their work directly impacts the usability, efficiency, and perceived value of Canopy's SaaS platform, thereby influencing revenue growth and market competitiveness. The focus on AI features suggests a role in shaping the future of the product's intelligence and automation capabilities.

Growth Opportunities:

• Leadership Tracks: Potential to move into Lead UX Designer, Design Manager, or Principal Designer roles, focusing on team leadership, strategic design direction, and cross-functional influence.

• Specialization: Opportunities to deepen expertise in AI-driven design, specific product areas within Canopy, or advanced user research methodologies.

• Mentorship & Coaching: Formal and informal opportunities to mentor junior designers, contributing to the growth of the design team and developing leadership skills.

• Cross-functional Mobility: Potential to move into Product Management or other strategic roles within the product organization, leveraging a deep understanding of user needs and product development.

📝 Enhancement Note: The "Sr." title, coupled with the responsibilities of mentorship and influencing design direction, positions this role as a significant step towards leadership within the design function. The AI focus also presents a unique growth path in a rapidly evolving field.

🌐 Work Environment

Office Type: Canopy operates a hybrid work model. This means employees are expected to work from the Draper, Utah office on designated days (Monday, Wednesday, Friday) while having the flexibility to work remotely on other days. This suggests an office designed for collaboration and focused work.

Office Location(s): The primary office location is in Draper, Utah. Specific details about the office environment, such as amenities or proximity to public transport, are not provided but can be inferred to support a professional, collaborative tech workspace.

Workspace Context:

• Collaborative Environment: The hybrid model, with mandated in-office days, is designed to foster in-person collaboration, team building, and spontaneous idea sharing. This is crucial for UX work involving brainstorming, design critiques, and stakeholder alignment.

• Tools & Technology: Employees will have access to the necessary design tools and technology, including the company's established design system and component library, and likely high-performance workstations suitable for design software and AI tools.

• Team Interaction: Opportunities for frequent interaction with other UX designers, product managers, engineers, and other stakeholders, both in person and virtually, to ensure a cohesive and user-centric product development process.

Work Schedule: The standard work schedule is full-time, approximately 40 hours per week. The hybrid arrangement provides flexibility, but the designated in-office days (M, W, F) are key to the operational structure. This schedule is designed to balance focused individual work with essential team collaboration and strategic alignment.

📝 Enhancement Note: The hybrid model is a key aspect of the work environment, requiring candidates to be comfortable with both in-office collaboration and remote work. The expectation of specific in-office days is important for candidates to consider in their location and commute planning.

📄 Application & Portfolio Review Process

Interview Process:

• Application Review: Initial screening of applications and resumes for alignment with core requirements.

• People Team Phone Call: A 20-minute introductory call with the People Team to assess initial fit, discuss the role, and provide an overview of the company culture and benefits.

• Hiring Manager Interview: A 45-60 minute video or in-person interview with the Hiring Manager to delve deeper into experience, design philosophy, and role expectations.

• Portfolio Review & Design Challenge: One to three rounds of interviews, which will likely include a detailed portfolio review and potentially a design challenge. This stage assesses practical design skills, problem-solving abilities, and thought process.

• Final Interview: A concluding interview, potentially with senior leadership, to confirm cultural fit, strategic alignment, and overall suitability for the role.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your most impactful projects that best showcase your Sr. UX Designer capabilities, problem-solving skills, and experience with AI, B2B/Fintech (if applicable), and complex workflows.

• Tell a Story: For each project, clearly articulate the problem statement, your role, the process you followed (research, ideation, iteration, testing), your design decisions, and the measurable outcomes/impact. Use visuals to support your narrative.

• Highlight AI Integration: Specifically call out any projects where you utilized AI in your workflow or designed AI-powered features. Explain your approach and the results.

• Showcase Technical Fluency: Be prepared to discuss your comfort with code and technical conversations, perhaps through examples of how you've collaborated with engineers or prototyped in code.

• Demonstrate Collaboration & Mentorship: Include examples of how you've collaborated with cross-functional teams and, if possible, how you've mentored or guided other designers.

Challenge Preparation:

• Understand the Context: If a design challenge is provided, ensure you fully understand the problem, target users, and business goals.

• Focus on Process: Demonstrate your structured approach to problem-solving, from user research and ideation to prototyping and validation, even if time is limited.

• Communicate Clearly: Articulate your thought process, assumptions, and design rationale clearly and concisely.

• AI Application: Consider how AI could be leveraged in solving the challenge, or how AI features might be integrated.

• Ask Clarifying Questions: Don't hesitate to ask questions to ensure you're addressing the right problem.

📝 Enhancement Note: The interview process seems structured to evaluate a candidate's end-to-end design capabilities, strategic thinking, collaboration skills, and specific experience with AI. The portfolio review is clearly a critical component.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Explicitly mentioned as a common design tool; expected to be the primary tool for UI design, prototyping, and collaboration.

• UserTesting.com (or similar): Mentioned as a common methodology, suggesting familiarity with platforms for remote usability testing and user feedback collection.

• Wireframing & Workflow Diagramming Tools: Proficiency in tools like Miro, Lucidchart, or built-in Figma features for mapping out user flows and processes.

Analytics & Reporting:

• While not explicitly listed, a Sr. UX Designer would typically be expected to work with analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) to understand user behavior and measure the impact of their designs.

• Familiarity with dashboard tools for visualizing user data and design performance metrics is also beneficial. CRM & Automation:

• Understanding of CRM principles is helpful for context, as Canopy serves accounting firms, many of whom use CRM systems.

• Familiarity with automation concepts is relevant given the company's focus on efficiency and AI.

📝 Enhancement Note: The emphasis on Figma and user research tools is clear. The "AI-first" approach suggests potential use of AI-assisted design tools or platforms for research synthesis and ideation. Candidates should be prepared to discuss their experience with these tools and how they integrate them into their workflow.

👥 Team Culture & Values

Operations Values:

• Own: A culture of accountability, taking initiative, and focusing on achieving outcomes. For a designer, this means taking full ownership of the user experience and driving it to successful implementation.

• Win: A customer-centric focus, striving to deliver the best possible products and services that delight clients. Designers contribute by creating exceptional user experiences that meet and exceed customer expectations.

• Do Good: A commitment to being good people and fostering positive relationships. This translates to ethical design practices, respectful collaboration, and a supportive team environment.

• Embrace Curiosity & Candor: Encouraging exploration, asking questions, and providing constructive feedback. Designers are expected to be curious about users and technology, and candid in their feedback to improve designs and processes.

• Act Startup Fast: A mindset of agility, hunger, intensity, and scrappiness, prioritizing speed and efficient execution. Designers need to be adaptable, quick to iterate, and comfortable working in a fast-paced environment.

Collaboration Style:

• Cross-functional Integration: Designers are expected to be deeply integrated with Product and Engineering, acting as advocates for the user while understanding technical and business constraints.

• Feedback Exchange: A culture that values sharing feedback openly and constructively, both giving and receiving, to refine designs and improve team processes.

• Knowledge Sharing & Experimentation: Encouraging designers to share learnings, best practices, and experiment with new tools and methodologies, especially concerning AI.

📝 Enhancement Note: The company values are actionable and directly relevant to a designer's role. Understanding how these values translate into daily work, design decisions, and team interactions will be key for candidates. The "Act Startup Fast" value is particularly important for understanding the pace of work.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing AI and Human Control: Designing AI-powered features requires carefully balancing automation with user agency, ensuring users feel in control, understand AI outputs, and can intervene effectively. This involves complex prompt design, confidence communication, and graceful failure handling.

• Rapidly Evolving AI Landscape: Staying current with the rapid advancements in AI technology and understanding how to ethically and effectively integrate new capabilities into product design.

• Hybrid Work Dynamics: Effectively collaborating and maintaining strong team cohesion and design consistency within a hybrid work model, ensuring all team members feel connected and productive.

• Cross-functional Alignment: Navigating diverse stakeholder needs and priorities (Product, Engineering, Sales, Support) to ensure design solutions are user-centric, technically feasible, and aligned with business goals.

Learning & Development Opportunities:

• AI Design Specialization: Opportunity to become a subject matter expert in designing AI-driven user experiences, a highly sought-after skill.

• Fintech Industry Insights: Deepen understanding of the accounting and fintech industries, user needs, and regulatory considerations.

• Leadership Development: Gain experience in mentoring junior designers, leading design initiatives, and contributing to product strategy, paving the way for future leadership roles.

• Industry Exposure: Potential to attend conferences, workshops, or pursue certifications related to UX, AI, or product management.

📝 Enhancement Note: The challenges presented are specific to the role's focus on AI and the hybrid environment. The growth opportunities highlight the potential for specialization in a cutting-edge field and advancement into leadership.

💡 Interview Preparation

Strategy Questions:

• AI Design Philosophy: Be prepared to discuss your point of view on AI in design. How do you leverage AI in your workflow? How do you design AI experiences that are trustworthy, controllable, and valuable? What are the ethical considerations?

  • Preparation: Review recent AI design trends, case studies of AI integration in software, and think about specific examples from your portfolio where you've applied AI or designed AI features.

• User-Centered Problem Solving: Describe a complex user problem you solved. What was your process from research to final design? How did you validate your solution?

  • Preparation: Select a strong portfolio project that demonstrates your end-to-end design process, focusing on user research, iteration, and measurable impact.

• Cross-functional Collaboration: How do you work with product managers and engineers? Describe a time you had to influence stakeholders or navigate conflicting priorities.

  • Preparation: Think about specific examples of successful collaboration and how you managed communication and alignment with different teams. Company & Culture Questions:

• Canopy Values: How do you embody values like "Own," "Win," "Do Good," "Embrace Curiosity & Candor," and "Act Startup Fast" in your design work?

  • Preparation: Research Canopy's values thoroughly and prepare examples of how your past work aligns with them.

• Hybrid Work Experience: What are your strategies for effective collaboration and productivity in a hybrid work environment?

  • Preparation: Reflect on your experience with hybrid or remote work and identify best practices you've employed.

• Design Impact: How do you measure the success of your designs? How do you ensure your work has a tangible business impact?

  • Preparation: Be ready to discuss metrics, KPIs, and how you tie design efforts to business outcomes. Portfolio Presentation Strategy:

• Structure is Key: Organize your presentation logically, starting with a brief overview of your role and the project's context, followed by the problem, your process, key decisions, and outcomes.

• Show, Don't Just Tell: Use visuals (mockups, prototypes, flow diagrams) extensively. Walk through your design decisions, explaining the "why" behind them.

• Quantify Impact: Whenever possible, present data and metrics that demonstrate the success of your design solutions.

• Highlight AI: Clearly showcase any AI-related aspects of your projects, explaining your unique contributions and insights.

• Be Ready for Deep Dives: Anticipate questions about specific design choices, technical feasibility, and alternative solutions.

📝 Enhancement Note: The interview preparation advice focuses on demonstrating not only design skills but also strategic thinking, cultural alignment, and a forward-looking approach, particularly concerning AI and hybrid work.

📌 Application Steps

To apply for this Sr. UX Designer position:

• Submit your application through the provided link on Greenhouse.

• Portfolio Customization: Tailor your resume and cover letter to highlight your 5+ years of experience, proficiency in Figma and user research, and any direct experience with AI-driven design or fintech applications.

• Portfolio Preparation: Ensure your portfolio is up-to-date, showcases 3-5 high-impact projects, clearly articulates your design process, and specifically demonstrates your capabilities in AI design and driving measurable business outcomes. Prepare a concise narrative for each project.

• Company Research: Familiarize yourself with Canopy's mission, products, values, and recent blog posts. Understand their target audience (accounting firms) and their commitment to AI.

• Interview Practice: Prepare to discuss your design philosophy, AI integration strategies, cross-functional collaboration experience, and how you embody Canopy's company values. Practice articulating your portfolio projects and be ready to articulate your approach to a potential design challenge.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions to provide a comprehensive view of the role. All details, especially regarding compensation and specific interview stages, should be verified directly with the hiring organization.