Senior UX/UI Product Designer

📍 Job Overview

Job Title: Senior UX/UI Product Designer

Company: Briljent

Location: Indianapolis, Indiana, United States

Job Type: FULL_TIME

Category: Product Design & User Experience Operations

Date Posted: 2026-08-27

Experience Level: 2-5 Years

Remote Status: Fully Remote

🚀 Role Summary

• Lead the user experience and interface design for a significant Salesforce-based service modernization initiative, focusing on a state motor vehicles agency.

• Standardize hundreds of legacy transaction flows into a unified set of user interface patterns, leveraging the Salesforce Lightning Design System (SLDS).

• Establish and govern a comprehensive design system that will serve as the standard for multiple development teams.

• Conduct in-depth user research, qualitative analysis, and synthesis to inform design decisions and ensure user-centricity.

• Ensure all designed interfaces comply with digital accessibility standards, promoting inclusivity and usability for all users.

📝 Enhancement Note: This role is specifically focused on a large-scale government client modernization project, requiring a deep understanding of Salesforce SLDS and design system governance for a multi-team development environment. The emphasis on "Service Modernization" and "State Motor Vehicles Agency" indicates a need for robust, scalable, and accessible design solutions within a public sector context.

📈 Primary Responsibilities

• Design user interface and user experience solutions, strictly adhering to the Salesforce Lightning Design System (SLDS) as the primary design framework.

• Normalize a large volume of existing transaction flows into consistent, reusable, and scalable user interface patterns.

• Create, maintain, and govern a design system that is actively used by multiple independent development teams concurrently.

• Conduct comprehensive user research, translating findings into actionable design decisions through rigorous qualitative analysis and synthesis.

• Produce detailed interaction designs, wireframes, prototypes, and technical specifications that development teams can implement directly.

• Proactively apply digital accessibility standards throughout the design process and conduct thorough reviews of interfaces for accessibility compliance.

• Document design patterns, component usage guidelines, and governance decisions to ensure consistent application of standards across all development efforts.

• Collaborate closely with product, business, and engineering stakeholders to align design direction with functional requirements, technical constraints, and client objectives.

• Review implemented interfaces against established design system standards, identifying and rectifying any deviations to maintain design integrity.

• Provide expert design guidance and pattern-level direction to other designers and development teams working within the established design system.

📝 Enhancement Note: The responsibilities emphasize a strong focus on governance and standardization, critical for managing design consistency across multiple development teams working on a large-scale project. The direct involvement in translating legacy flows into modern patterns highlights a significant process optimization challenge.

🎓 Skills & Qualifications

Education: Bachelor's degree or an equivalent combination of education and experience. Qualifying experience may substitute for the degree on a year-for-year basis.

Experience: Three or more years of experience in digital design, user research, qualitative analysis and synthesis, and interaction design, with all cited experience occurring within the last fifteen years and being documentable in full-time month equivalents.

Required Skills:

• Minimum of two years of full-time equivalent experience specifically with the Salesforce Lightning Design System (SLDS). General Salesforce platform or Salesforce Marketing Cloud experience is not sufficient.

• Successful completion of at least one project that normalized approximately 200 legacy transaction flows into consistent user interface patterns, achieving full implementation and operational completion.

• Demonstrated experience in creating, maintaining, and governing a design system that has been simultaneously used by multiple independent development teams.

• Working knowledge of digital accessibility standards (e.g., WCAG) and practical application in interface design.

• Ability to meticulously document all cited project experience, including start/end dates, detailed descriptions of relevant work, and provide reachable professional references for client compliance verification. Preferred Skills:

• Salesforce Certified User Experience Designer credential.

• International Association of Accessibility Professionals (IAAP) Certified Professional in Accessibility Core Competencies (CPACC) or Web Accessibility Specialist (WAS) certification.

• Prior experience supporting a state department of motor vehicles or a comparable state agency engagement.

📝 Enhancement Note: The requirement for specific experience with SLDS and a documented project normalizing ~200 flows is a key differentiator. The emphasis on documentable experience and references points to a rigorous client compliance verification process, common in government contracting.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of one significant project demonstrating the normalization of a large volume of legacy transaction flows into a cohesive set of user interface patterns, ideally within a complex enterprise or government system.

• Include detailed case studies of design system development and governance, illustrating how the system was created, maintained, and scaled for use by multiple development teams.

• Present examples of user research methodologies and how qualitative analysis and synthesis directly informed UI/UX design decisions, with clear articulation of the problem, process, and outcome.

• Demonstrate proficiency in creating functional prototypes and detailed specifications that were directly implemented by development teams, highlighting the clarity and usability of the documentation.

• Include specific examples of how digital accessibility standards were integrated into the design process and verified in the final product, showcasing an understanding of inclusive design principles. Process Documentation:

• Detail the process for establishing and maintaining a design system, including version control, component libraries, and governance workflows.

• Illustrate the methodology used for user research, data synthesis, and translating insights into user-centered design solutions.

• Provide examples of interaction design documentation, including user flows, wireframes, and interactive prototypes, and explain their role in the development lifecycle.

• Document the approach taken to ensure and verify digital accessibility compliance throughout the design and development phases.

📝 Enhancement Note: The portfolio must strongly emphasize process, governance, and measurable impact, particularly concerning design system adoption and the successful modernization of legacy systems. Experience with government client needs and compliance verification is a significant plus.

💵 Compensation & Benefits

Salary Range: An estimated annual salary range of $100,000 - $140,000 USD.

Benefits:

• Comprehensive health, dental, and vision insurance plans.

• Retirement savings plan with company match (e.g., 401(k)).

• Paid time off (PTO), including vacation, sick leave, and holidays.

• Professional development opportunities, including training, certifications, and conference attendance.

• Remote work stipend or allowance for home office setup.

• Life and disability insurance coverage.

Working Hours: Standard full-time work hours, typically 40 hours per week. Flexibility may be available, but core business hours for collaboration with distributed teams and client interaction are expected.

📝 Enhancement Note: The salary range is estimated based on the Senior UX/UI Product Designer title, the specified experience level (2-5 years with advanced SLDS knowledge), the fully remote nature of the role, and the location in Indianapolis, Indiana. This estimate also considers the specialized nature of the Salesforce Lightning Design System expertise and the government sector client context, which often commands higher compensation for specialized skills. Regional salary benchmarks for similar roles in the US were consulted.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Consulting & IT Services, with a focus on Government and Public Sector clients.

Company Size: Briljent is a mid-sized company, likely employing between 50-250 individuals based on typical Workable job board listings for companies of this nature. This size offers a balance between established processes and the agility to implement new methodologies.

Founded: Briljent was founded in 2007, indicating a company with over a decade of experience and established operational frameworks. This longevity suggests stability and a proven track record in delivering solutions.

Team Structure:

• The UX/UI Product Design team is likely part of a larger Digital Transformation or Solutions Delivery practice.

• This Senior Designer will likely report to a Design Lead or Director of UX/Product.

• Close collaboration is expected with Salesforce Architects, Developers, Business Analysts, Product Managers, and client stakeholders from the motor vehicles agency. Methodology:

• Data-driven design approach, leveraging user research and analytics to inform decisions.

• Agile development methodologies, emphasizing iterative design and rapid prototyping.

• Focus on user-centered design principles and a commitment to accessibility standards.

• Emphasis on building scalable and maintainable design systems for enterprise-level applications.

Company Website: https://www.briljent.com/

📝 Enhancement Note: Briljent's focus on government clients suggests a culture that values reliability, security, and compliance. The company's founding date implies a mature operational structure. The emphasis on "solutions-based" and "creativity with differences" points to a culture that encourages diverse perspectives and innovative problem-solving within structured environments.

📈 Career & Growth Analysis

Operations Career Level: This is a senior individual contributor role. It requires significant expertise and the ability to lead design efforts independently. The role is critical for establishing design standards and influencing multiple development teams.

Reporting Structure: The Senior UX/UI Product Designer will likely report to a Design Manager or Director of UX/Product within Briljent. They will also work closely with project managers and technical leads on the client's service modernization project.

Operations Impact: This role directly impacts the efficiency, usability, and accessibility of a critical government service. By modernizing legacy systems with a user-centric design approach and a robust design system, the designer contributes to improved citizen experience, reduced operational costs, and enhanced service delivery efficiency for the motor vehicles agency.

Growth Opportunities:

• Specialization: Deepen expertise in Salesforce SLDS, design system governance, and accessibility within complex enterprise environments.

• Leadership: Transition into a Lead UX Designer or Design Manager role, overseeing a team of designers and shaping design strategy for larger initiatives.

• Client Engagement: Develop strong client relationship management skills and gain experience presenting design strategies to high-level government stakeholders.

• Skill Expansion: Potentially explore areas like UX strategy, service design, or product management within the consulting framework.

📝 Enhancement Note: The growth path for a Senior UX/UI Product Designer at a consulting firm like Briljent often involves increasing project leadership, client-facing responsibilities, and strategic influence. The specialized nature of Salesforce SLDS expertise can open doors to highly sought-after roles.

🌐 Work Environment

Office Type: This is a fully remote position, offering flexibility and the ability to work from home.

Office Location(s): While the role is remote, the primary client is in Indianapolis, Indiana, and the company is based there. Candidates may be expected to be in a US timezone.

Workspace Context:

• Remote Collaboration: Expect a highly collaborative environment that relies on digital tools for communication, design reviews, and project management. Proficiency in remote collaboration tools is essential.

• Design Tools: Access to industry-standard design and prototyping software (e.g., Figma, Sketch, Adobe Creative Suite) and Salesforce-specific design resources.

• Team Interaction: Regular virtual team meetings, stand-ups, and design critique sessions to foster collaboration and knowledge sharing among designers and development teams.

Work Schedule: Primarily a 40-hour work week. While remote, maintaining consistent availability during core business hours (likely EST/EDT) is crucial for client meetings, team collaboration, and timely project delivery.

📝 Enhancement Note: The remote nature requires a high degree of self-discipline and proactive communication. The client's location in Indianapolis suggests a preference for candidates aligned with Eastern or Central Time Zones for optimal collaboration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or HR representative will review applications and conduct a brief introductory call to assess basic qualifications and cultural fit.

• Portfolio Review: Candidates will be asked to present their portfolio, focusing on projects that demonstrate expertise in Salesforce SLDS, design system governance, and large-scale transaction flow normalization. Be prepared to walk through specific case studies.

• Technical Interview: A more in-depth interview with a Design Lead or Senior Designer to assess technical skills, problem-solving abilities, and understanding of UX/UI principles, accessibility, and the Salesforce ecosystem.

• Client/Stakeholder Interview: Potentially an interview with key stakeholders from the client (motor vehicles agency) to evaluate communication skills, understanding of government projects, and ability to align design with client needs.

• Final Interview/Offer: A final discussion with hiring management, potentially covering compensation, benefits, and the specifics of the role and project.

Portfolio Review Tips:

• SLDS Focus: Prioritize projects that clearly showcase your experience with the Salesforce Lightning Design System. Detail how you applied SLDS principles and components.

• Design System Governance: Highlight your role in creating, maintaining, and governing a design system. Explain the challenges, your solutions, and the impact on development teams.

• Legacy Modernization: If possible, present a case study that involved transforming legacy systems or complex transaction flows. Emphasize the process of analysis, simplification, and user-centric redesign.

• Accessibility: Clearly articulate your understanding and application of digital accessibility standards. Show concrete examples of how you ensured compliance.

• Documentation & References: Be prepared to provide detailed documentation for your cited projects and have professional references ready, as client compliance verification is emphasized.

Challenge Preparation:

• Anticipate a potential design challenge or case study that requires you to analyze a hypothetical problem related to a government service or a complex user flow, and propose a UX/UI solution.

• Prepare to discuss your design process, decision-making rationale, and how you would integrate accessibility and SLDS standards into your solution.

• Practice articulating your thoughts clearly and concisely, focusing on efficiency, usability, and scalability.

📝 Enhancement Note: The emphasis on documentable experience and references, especially for the ~200 flows project and design system governance, means your portfolio and resume must be exceptionally detailed and verifiable. This is a critical aspect of the application and review process for government-adjacent projects.

🛠 Tools & Technology Stack

Primary Tools:

• Salesforce Lightning Design System (SLDS): Core framework for UI design.

• Design & Prototyping Software: Figma, Sketch, Adobe XD, or similar for wireframing, UI design, and interactive prototyping.

• User Research Tools: Tools like UserTesting.com, Lookback, or internal survey platforms for conducting and analyzing user research.

• Collaboration Platforms: Slack, Microsoft Teams, or similar for team communication.

• Project Management Tools: Jira, Asana, Trello, or similar for task tracking and workflow management.

Analytics & Reporting:

• Web Analytics: Google Analytics, Adobe Analytics (if applicable to the client's digital presence).

• Salesforce Reports & Dashboards: Familiarity with Salesforce analytics capabilities for understanding user behavior and system performance.

CRM & Automation:

• Salesforce Platform: Deep understanding of the Salesforce ecosystem, particularly Lightning Experience.

• Design System Management Tools: Potentially tools like Zeroheight or Storybook for documenting and sharing design system components.

📝 Enhancement Note: Proficiency in Salesforce SLDS is non-negotiable. The ability to use modern design and prototyping tools effectively, coupled with an understanding of how to integrate designs into the Salesforce platform and measure their impact, is key.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and meeting user needs, especially critical for public services.

• Excellence & Quality: High standards for design execution, accessibility, and adherence to technical frameworks like SLDS.

• Collaboration & Teamwork: Fostering a supportive environment where designers, developers, and stakeholders work together effectively.

• Innovation & Problem-Solving: Encouraging creative solutions to complex challenges within the constraints of enterprise systems and client requirements.

• Integrity & Compliance: Upholding ethical standards and ensuring all work meets necessary regulatory and client compliance requirements.

Collaboration Style:

• Cross-Functional Integration: Active participation in cross-functional team meetings, providing design insights and translating technical requirements into user-friendly interfaces.

• Iterative Feedback: Openness to constructive feedback from peers, developers, and stakeholders, and a willingness to iterate on designs based on input and user testing.

• Knowledge Sharing: Proactively sharing design best practices, pattern documentation, and insights to help elevate the design capabilities of the entire team and client.

📝 Enhancement Note: Given the government client context, expect a culture that values thoroughness, documentation, and adherence to established processes, balanced with the need for innovative UX solutions.

⚡ Challenges & Growth Opportunities

Challenges:

• Scale and Complexity: Managing design consistency and usability across hundreds of legacy transaction flows within a large-scale Salesforce implementation.

• Design System Governance: Ensuring adoption and consistent application of the design system by multiple, potentially distributed, development teams.

• Accessibility Compliance: Meeting stringent digital accessibility standards for a public-facing government service.

• Stakeholder Alignment: Balancing diverse stakeholder needs and technical constraints while advocating for user-centered design principles.

• Remote Collaboration: Maintaining strong team cohesion and design quality in a fully remote work environment.

Learning & Development Opportunities:

• Advanced Salesforce UX: Deepen expertise in Salesforce-specific UX patterns and best practices.

• Design System Strategy: Gain experience in advanced design system architecture, governance models, and scaling strategies.

• Government Sector Expertise: Develop a nuanced understanding of public sector IT projects, procurement, and user needs.

• Accessibility Specialization: Become a subject matter expert in digital accessibility, potentially leading accessibility initiatives.

• Mentorship: Opportunity to mentor junior designers and influence the design direction of significant projects.

📝 Enhancement Note: The challenges presented are significant and require a candidate who is not only skilled but also resilient and adept at navigating complex project environments. The growth opportunities are tied to specialization and leadership within the consulting and government IT sectors.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for normalizing a large volume of complex, legacy transaction flows into a consistent set of user interface patterns using the Salesforce Lightning Design System." (Prepare to detail your analysis, pattern identification, and documentation steps.)

• "How have you approached creating, governing, and ensuring adoption of a design system used by multiple independent development teams simultaneously? What were the key challenges and how did you overcome them?" (Focus on governance models, communication strategies, and impact metrics.)

• "Walk us through a project where you had to ensure digital accessibility compliance. What standards did you follow, what tools did you use, and what was the outcome?" (Be ready to demonstrate practical application of accessibility principles.) Company & Culture Questions:

• "What interests you about working on a large-scale modernization project for a state motor vehicles agency?" (Show an understanding of the impact and potential challenges of public sector IT.)

• "How do you typically collaborate with product managers, business analysts, and developers in a remote setting to ensure design goals are met?" (Highlight your communication and collaboration strategies.)

• "Describe a time you had to advocate for a user-centered design decision that faced resistance from stakeholders. How did you approach it, and what was the result?" (Focus on your ability to influence and articulate design rationale.) Portfolio Presentation Strategy:

• Narrative Arc: Structure your portfolio presentation around the "problem, process, solution, and impact" framework for each key project.

• SLDS & Design Systems First: Begin with your strongest examples of Salesforce SLDS application and design system governance. Clearly explain your role and contributions.

• Quantify Impact: Where possible, use metrics to demonstrate the success of your designs (e.g., improved task completion rates, reduced error rates, increased user satisfaction, successful adoption of design system components).

• Accessibility Integration: Explicitly point out how accessibility was integrated into your process and how you verified compliance.

• Documentation Readiness: Be prepared to dive deeper into specific documentation (e.g., wireframes, prototypes, specifications) if asked, and reiterate your ability to provide references.

📝 Enhancement Note: The interview process heavily emphasizes practical, verifiable experience with Salesforce SLDS and design system governance. Be prepared to provide specific examples and detailed explanations that align with the "Required Skills" and "Essential Duties."

📌 Application Steps

To apply for this Senior UX/UI Product Designer position:

• Submit your application through the provided Workable link.

• Customize your resume: Tailor your resume to highlight specific experience with the Salesforce Lightning Design System (SLDS), design system governance, and successful normalization of complex transaction flows. Quantify achievements wherever possible.

• Prepare your portfolio: Ensure your portfolio includes detailed case studies of at least one project normalizing ~200 flows, and clearly showcases your design system work, user research methodology, and accessibility compliance efforts. Be ready to present this virtually.

• Document your experience: Gather details for your cited projects, including start/end dates, specific responsibilities, and contact information for professional references, as client compliance verification is a key part of the process.

• Research Briljent and the Project: Understand Briljent's focus on government clients and familiarize yourself with the challenges and importance of large-scale service modernization projects.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.