Sr. UX Design Specialist

📍 Job Overview

Job Title: Sr. UX Design Specialist

Company: Tapestry Solutions, A Boeing Company

Location: Jacksonville, FL; St. Louis, MO; San Antonio, TX (Hybrid potential)

Job Type: Full-Time

Category: User Experience (UX) Design / Product Design

Date Posted: May 05, 2026

Experience Level: 5-10 Years

Remote Status: Hybrid (Specifics to be determined by team and role needs)

🚀 Role Summary

• Lead user-centered design activities to create effective, usable, and satisfying user experiences for complex air, land, sea, and space asset maintenance, repair, and overhaul (MRO) systems.

• Drive product design through collaboration with cross-functional teams, including product managers and developers, to translate user needs into innovative solutions.

• Develop and execute comprehensive user research plans using various methodologies to gather insights and validate design hypotheses throughout the product development lifecycle.

• Create and present detailed design artifacts, including user flows, wireframes, prototypes, and high-fidelity mockups, to effectively communicate design concepts and solutions to stakeholders.

• Champion the user's perspective throughout the product development process, ensuring user needs are prioritized in all design and development decisions.

📝 Enhancement Note: While the title is "Sr. UX Design Specialist," the description heavily leans into product design and a user-centered approach within a complex B2B/Government-focused environment (MRO systems). The "hybrid" aspect suggests a need for on-site collaboration, especially given the nature of the work, but with potential flexibility. The emphasis on "Google Material Design and native mobile apps following platform-specific guidelines" indicates a need for strong understanding of established design frameworks and platform best practices.

📈 Primary Responsibilities

• Plan and execute user research initiatives, employing qualitative and quantitative methods to gain deep insights into user behaviors, needs, and pain points related to MRO processes.

• Develop intuitive interaction models, user flows, and journey maps to define the optimal paths for users navigating complex MRO systems.

• Design and produce a range of design deliverables, including wireframes, interactive prototypes, and high-fidelity visual designs, for both responsive web applications and native mobile applications.

• Collaborate closely with Product Managers to translate product requirements and business goals into user-centered design solutions.

• Partner with Software Developers to ensure accurate and efficient implementation of designs, providing clear specifications and design assets.

• Utilize and contribute to design systems and leverage design tokens to ensure visual and interactive consistency across a portfolio of applications.

• Advocate for UX best practices, user needs, and data-informed design decisions in all cross-functional team discussions and decision-making processes.

• Stay abreast of the latest UX design trends, tools, and technologies, particularly those relevant to enterprise software and defense/aerospace industries, and incorporate them into the design process.

📝 Enhancement Note: The primary responsibilities highlight a hands-on design role requiring end-to-end UX process ownership, from research to implementation support. The mention of "design tokens" and "design systems" points to a need for proficiency in modern design practices that support scalability and consistency across multiple products within Boeing Global Services.

🎓 Skills & Qualifications

Education:

Experience:

• Minimum of 5 years of progressive experience in digital product design, with a strong emphasis on user experience (UX) best practices.

• Proven experience designing for both mobile (native) and web applications across various platforms.

• Demonstrated experience in planning and conducting user research and translating research findings into actionable design insights.

Required Skills:

• Proficiency in industry-standard UX design and prototyping tools, with a specific requirement for Figma.

• Strong understanding of user-centered design principles and methodologies.

• Ability to develop detailed user flows, wireframes, and high-fidelity prototypes.

• Experience designing for responsive web applications and native mobile applications.

• Knowledge of Google Material Design principles and platform-specific mobile design guidelines (iOS Human Interface Guidelines, Android Material Design).

• Excellent verbal and written communication skills, with the ability to clearly articulate design decisions and rationale to technical and non-technical stakeholders.

Preferred Skills:

• Experience with user research methodologies such as usability testing, heuristic evaluations, and user interviews.

• Familiarity with the defense, aerospace, or MRO industries.

• Understanding of agile development methodologies and how UX integrates into sprints.

• Experience contributing to or managing design systems.

📝 Enhancement Note: The requirement for 5+ years of experience and a preferred Bachelor's degree positions this role as a mid-to-senior level specialist. The emphasis on Figma, Google Material Design, and platform guidelines suggests a need for practical, modern UX skills applicable to enterprise software development. The mention of MRO implies that domain knowledge, while not strictly required, would be a significant advantage.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a range of UX/Product Design projects, demonstrating end-to-end design process from discovery to delivery.

• Projects should highlight your ability to solve complex user problems, particularly in enterprise or B2B contexts if possible.

• Showcase your proficiency in creating user flows, wireframes, interactive prototypes, and high-fidelity mockups.

• Include examples of your work with design systems and/or design tokens, demonstrating how you ensure consistency and scalability.

Process Documentation:

• Be prepared to discuss your personal design process, including how you approach user research, ideation, prototyping, and collaboration with development teams.

• Highlight your experience in iterating on designs based on user feedback and stakeholder input.

• Provide examples of how you have advocated for and implemented user-centered design principles within a team setting.

• Showcase your ability to articulate design rationale and defend design decisions with data and user insights.

📝 Enhancement Note: For a Sr. UX Design Specialist role, a robust portfolio is critical. It should not only display visual design skills but also a deep understanding of the UX process, problem-solving abilities, and the capacity to work within established design frameworks and systems. The ability to articulate this process and the impact of their designs will be key.

💵 Compensation & Benefits

Salary Range:

• Summary base pay range: $110,000 - $133,450 annually.

Benefits:

• Health Insurance

• Flexible Spending Accounts (FSAs)

• Health Savings Accounts (HSAs)

• Retirement Savings Plans (e.g., 401(k))

• Life Insurance programs

• Disability Insurance programs

• Paid Time Off (PTO)

• Unpaid Time Away from Work

Working Hours:

• Standard full-time hours, likely around 40 hours per week.

• The role is designated as Shift 1 (Day Shift) in the US.

• Given the "Hybrid" work arrangement, expect a combination of remote work and on-site presence, with specific days in the office to be determined.

📝 Enhancement Note: The provided salary range aligns with senior UX design roles in major US metropolitan areas. The benefits package is comprehensive and typical for a large aerospace/defense company like Boeing. It's crucial for candidates to note the lack of relocation assistance and the hybrid nature of the work arrangement.

🎯 Team & Company Context

🏢 Company Culture

Industry: Aerospace & Defense, Information Technology Solutions (Tapestry Solutions is a division of Boeing Global Services).

Company Size: Tapestry Solutions has approximately 500 dedicated professionals. Boeing itself is a global aerospace giant.

Founded: Tapestry Solutions has over 30 years of industry experience. Boeing was founded in 1916.

Team Structure:

• The UX Design Specialist will be part of the product design team within Tapestry Solutions, a division of Boeing Global Services (BGS).

• This team likely collaborates closely with Product Managers, Software Developers, and potentially other UX researchers or designers.

• The role involves working on systems supporting Management of Maintenance, Repair, and Overhaul (MRO) for complex assets.

Methodology:

• Tapestry Solutions emphasizes delivering high-quality, cost-effective IT and business intelligence solutions.

• The company values excellence, ownership, and innovation.

• A user-centered design approach is fundamental to this role, requiring continuous user engagement throughout the design and development phases.

• Design systems and design tokens are likely utilized to ensure consistency and efficiency across a portfolio of applications.

Company Website: https://www.tapestrysolutions.com/ and https://www.boeing.com/

📝 Enhancement Note: Understanding Tapestry Solutions' position as a specialized IT and business intelligence provider within the larger Boeing ecosystem is crucial. The culture appears to blend the agility and personal touch of a smaller firm with the resources and stability of a global corporation. The focus on MRO systems implies a need for precision, reliability, and a deep understanding of complex operational workflows.

📈 Career & Growth Analysis

Operations Career Level: This is a "Sr." (Senior) level UX Design Specialist role, indicating a need for significant independent work, problem-solving, and potentially mentoring junior designers. The scope involves contributing to the design of critical systems for MRO.

Reporting Structure: The role is within the product design team of Tapestry Solutions, a part of Boeing Global Services. While not explicitly stated, a Senior Specialist typically reports to a UX Manager, Design Lead, or Product Manager, and collaborates extensively with development teams.

Operations Impact: The UX Design Specialist will directly impact the usability, efficiency, and satisfaction of users interacting with critical MRO systems. Effective UX can lead to reduced errors, faster task completion, improved decision-making, and ultimately, cost savings and enhanced operational readiness for clients in defense and commercial sectors.

Growth Opportunities:

• Skill Advancement: Deepen expertise in UX research methodologies, interaction design patterns, and design system management. Opportunity to specialize in areas like enterprise UX, data visualization, or mobile design.

• Leadership Potential: With proven performance, opportunities may arise for leading design initiatives, mentoring junior designers, or moving into a Design Lead or Managerial role within Tapestry Solutions or Boeing.

• Cross-Functional Exposure: Gain exposure to various aspects of product development, project management, and client relations within the aerospace and defense sector.

• Industry Expertise: Develop specialized knowledge in MRO systems and the unique UX challenges within the defense and commercial aviation industries.

📝 Enhancement Note: This role offers a clear path for growth within a structured corporate environment. The "Senior" title implies responsibilities beyond individual contribution, potentially including strategic input and mentorship. The impact of UX in this domain is significant, directly affecting operational efficiency and safety.

🌐 Work Environment

Office Type: The role is designated as "TELECOMMUTE" but also lists specific locations and implies a hybrid arrangement. This suggests that while remote work is possible, regular in-office presence will be required for collaboration and team cohesion.

Office Location(s):

• Jacksonville, FL, United States

• St. Louis, MO, United States

• San Antonio, TX, United States

Workspace Context:

• Expect a collaborative office environment where interaction with product managers, developers, and other designers is common.

• The workspace will likely be equipped with standard office technology. Access to specialized design software and hardware will be provided.

Work Schedule:

• Standard business hours (Shift 1) are expected, likely Monday through Friday.

• A hybrid work arrangement implies flexibility, but specific on-site requirements will be determined by team needs and management.

📝 Enhancement Note: The hybrid nature is a key aspect. Candidates should clarify expectations regarding the number of days required in the office per week for their specific team and location. The presence of multiple potential locations indicates a need for flexibility in location preference.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruiter call to assess basic qualifications, interest, and cultural fit.

• Hiring Manager Interview: Discussion focused on experience, past projects, and understanding of UX principles.

• Portfolio Review & Design Challenge: Candidates will likely be asked to present their portfolio, walking through key projects, their process, and design rationale. A practical design exercise or case study may be assigned to assess problem-solving skills and design approach.

• Team/Cross-Functional Interviews: Meetings with potential team members (developers, product managers) to assess collaboration style and technical understanding.

• Final Interview: May involve senior leadership for final assessment.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best represent the skills required for this role (e.g., enterprise applications, mobile/web design, design systems).

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed (research, ideation, design, testing), your solutions, and the impact of your work. Use visuals effectively.

• Highlight Process: Emphasize your user-centered approach, how you gathered insights, and how those insights drove your design decisions.

• Showcase Technical Skills: Demonstrate proficiency with Figma, design systems, and adherence to design guidelines (Material Design, platform-specific).

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., improved task completion time, reduced error rates, increased user satisfaction).

Challenge Preparation:

• Understand the Domain: Familiarize yourself with the basics of Maintenance, Repair, and Overhaul (MRO) processes in aviation or similar complex industries.

• Practice Problem-Solving: Be prepared to tackle a UX challenge related to improving a complex workflow or interface. Think about how you would approach research, ideation, and solution design under time constraints.

• Articulate Trade-offs: Be ready to discuss design trade-offs and justify your decisions based on user needs, business goals, and technical feasibility.

• Focus on Collaboration: Prepare to discuss how you would collaborate with engineers and product managers to bring your design to life.

📝 Enhancement Note: The interview process will heavily rely on the portfolio. Candidates should prepare to deeply discuss their projects and demonstrate a structured, user-focused design methodology. The design challenge, if given, will likely focus on problem-solving within a complex operational context.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Explicitly required for digital product design, wireframing, prototyping, and collaboration.

• Prototyping Tools: While Figma is primary, experience with other prototyping tools may be beneficial.

• Design Systems & Design Tokens: Experience in creating, utilizing, or contributing to design systems and managing design tokens for consistency is essential.

Analytics & Reporting:

• While not explicitly mentioned for the UX role, understanding how to interpret user analytics (e.g., from tools like Google Analytics, Adobe Analytics, or in-app analytics platforms) to inform design decisions is valuable.

CRM & Automation:

• Not directly relevant to the UX role, but understanding the broader enterprise software landscape and how UX fits into the overall product ecosystem is important.

📝 Enhancement Note: Figma is the key tool mentioned. Proficiency here is non-negotiable. The emphasis on design systems and tokens points to a need for modern, scalable design practices, indicating that the company invests in design infrastructure.

👥 Team Culture & Values

Operations Values:

• Excellence: A commitment to delivering high-quality, effective solutions.

• Ownership: Taking responsibility for design outcomes and driving projects to completion.

• Innovation: Developing creative and effective solutions to complex problems.

• User-Centricity: Prioritizing the needs and experiences of the end-user in all design decisions.

• Collaboration: Working effectively with cross-functional teams to achieve shared goals.

• Data-Driven Approach: Using research and analytics to inform design choices.

Collaboration Style:

• Highly collaborative, working closely with product managers, developers, and potentially other stakeholders across Boeing Global Services.

• Expect a culture that values open communication, constructive feedback, and shared problem-solving.

• The hybrid work model will require proactive communication and engagement to maintain strong team cohesion.

📝 Enhancement Note: The core values of Excellence, Ownership, and Innovation are standard for a company like Boeing, but their application in a user-centered design context is key. The collaborative style is essential for success in a large, matrixed organization.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for complex enterprise systems (MRO) with potentially steep learning curves for users.

• Balancing user needs with stringent regulatory requirements, security protocols, and business constraints common in defense and aerospace.

• Ensuring consistency and usability across a portfolio of applications, especially when working with established design systems.

• Navigating a large corporate structure and collaborating effectively with diverse teams and stakeholders.

Learning & Development Opportunities:

• Specialized UX Training: Opportunities to attend workshops or courses on advanced UX research, interaction design patterns, or specific design tools.

• Industry Conferences: Potential to attend conferences focused on UX, human factors, or aerospace/defense technology.

• Mentorship: Access to senior designers and leaders within Tapestry Solutions and Boeing for guidance and career development.

• Certification: Pursuing certifications in UX or Human Factors could be supported.

• Cross-Departmental Learning: Opportunities to learn about the operational aspects of MRO and how technology supports these critical functions.

📝 Enhancement Note: The challenges are inherent to working in a highly regulated and complex industry. The growth opportunities are substantial, offering both technical skill development and potential leadership progression within a global enterprise.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for designing a complex enterprise application from scratch. What were the key stages, and how did you involve users?"

• "How do you balance user needs with business requirements and technical constraints? Can you provide an example?"

• "Walk me through a project where your user research significantly changed the direction of a product. What methods did you use, and what was the outcome?"

• "How do you ensure consistency and scalability in your designs, particularly when working with design systems and tokens?"

Company & Culture Questions:

• "What interests you about working for Tapestry Solutions and Boeing, specifically in the MRO domain?"

• "How do you approach collaboration within a cross-functional team, especially in a hybrid work environment?"

• "What are your thoughts on user-centered design, and how do you advocate for the user within a team?"

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly define the problem, your role, the process, your solution, and the results/impact. Use a consistent structure.

• Focus on "Why": Be prepared to explain the rationale behind every design decision. Why this layout? Why this interaction? Why this research method?

• Demonstrate Problem-Solving: Highlight how you tackled specific challenges within each project.

• Showcase Figma Proficiency: Be ready to share your screen and navigate your Figma files, explaining your component usage, prototyping methods, and design system integration.

• Quantify Impact: Whenever possible, present metrics that demonstrate the value of your design work.

📝 Enhancement Note: Interviewers will be looking for a strong understanding of the UX process, excellent communication skills, and the ability to articulate design decisions with data and user insights. The portfolio presentation is a critical component, so practicing this thoroughly is advised.

📌 Application Steps

To apply for this Sr. UX Design Specialist position:

• Submit Your Application: Apply directly through the Boeing Careers portal using the provided link.

• Tailor Your Resume: Highlight your 5+ years of UX/Product Design experience, specific tool proficiencies (especially Figma), experience with design systems, and any relevant industry experience (aerospace, defense, MRO, enterprise software). Use keywords from the job description.

• Curate Your Portfolio: Ensure your portfolio is up-to-date, showcases relevant projects (enterprise, mobile/web, design systems), and clearly articulates your design process and impact. Prepare to present 3-5 key case studies.

• Practice Your Pitch: Rehearse your portfolio walkthrough and prepare answers to common UX interview questions, focusing on your problem-solving approach and collaborative skills.

• Research the Company: Understand Tapestry Solutions' mission, Boeing's role in aerospace, and the importance of MRO systems. This will help in tailoring your responses and demonstrating genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.